Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is continuing to build and evolve AI-powered customer experiences through our GenAI customer service chatbot (FBGA) and our internal co-pilot for customer service agents, ARENA. The quality of those experiences depends on the knowledge behind them. As Senior Manager, Knowledge Management, you will lead the team that owns that knowledge base, turning what we learn from customer cases into the best user experience possible, whether for our end customers or internal stakeholders.
You will work with automated tooling developed by our Engineers to build and refine knowledge articles (KAs), drawing on input from stakeholders, operational data from our customer contacts, and signals from our evaluation and quality data. You’ll be Operations’ primary partner to Product and Engineering on knowledge, content, and the systems that deliver it.
This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.
Responsibilities
Knowledge base ownership
Own the knowledge base that powers FBGA and ARENA, including its structure, taxonomy, content, accuracy, and coverage
Establish and run a content lifecycle with clear owners, testing and review cadences, and approval workflows, so content stays current as policies, products, and states change
Set and enforce content standards that keep knowledge consistent, compliant, and easy for both people and AI to use
Drive the evolution of internally developed tools and automated processes so that Knowledge can scale and keep pace with the broader business
Insights and trend analysis
Drive analysis of trends across case types and subtypes, focusing on containment, escalation, repeat contact, and delivering a quality user experience.
Turn trends and quality findings into a prioritized backlog of content, process, and product improvements, and see them through to impact
Deliver regular readouts to Operations leadership and partner teams that connect knowledge changes to measurable outcomes
Cross-functional partnership
Serve as the Operations lead partner to Product and Engineering on knowledge systems, tooling, and the requirements that shape how knowledge reaches FBGA and ARENA.
Partner with our Quality team to act on evaluation findings, and with our Go-To-Market team so launch content is ready before go-live
Surface customer and operational insights to Product, Marketing, Compliance, and other frontline teams
Team leadership
Lead, hire, and develop the Knowledge team, setting clear priorities and raising the bar on rigor and ownership
Build the operating rhythm for the team, including planning, intake, prioritization, and reporting, so work is visible, organized, and predictable
Ensure the team follows all internal and external guidelines and regulations.
Qualifications
8+ years of experience in operations, knowledge management, customer experience, or a related field, including leading teams.
Proven ability to build and run a content or knowledge function with defined standards, ownership, and governance.
Strong analytical skills, with the ability to synthesize large amounts of case and performance data into clear priorities and recommendations.
Track record of partnering effectively with Product and Engineering teams on requirements, prioritization, and delivery.
Rigorous attention to detail and strong organization, with the ability to manage many parallel workstreams and deadlines.
Exceptional written and verbal communication, including the ability to tell a clear, data-backed story to senior leaders.
Ability to operate from strategy to execution, and to turn strategy into operating practice.
Ability to pass required licensing mandated by state racing and gaming regulatory bodies.
Bachelor’s degree or equivalent experience.
Preferred Qualifications
Experience with AI-assisted support, chatbots, or retrieval-based knowledge systems, and how content quality affects their performance.
Experience in online sportsbook, casino, or poker, or another regulated, fast-moving environment.
Familiarity with proprietary online gaming tools, systems, and reports (Fraud, Payments, Gaming, Sportsbook).
Experience with knowledge management platforms and content analytics.
Hands-on SQL or data analysis skills.
Deep empathy for the customer and curiosity about technology as a customer experience enabler.
Master’s degree
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$150,000
—
$170,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote, France
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services Project Manager, Paris
An overview of this role
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
Manage large-scale commercial projects and executive stakeholder meetings and communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Drive improvements to Professional Services project management tools, processes, procedures, and templates.
Summarize key customer projects monthly and provide a summary for quarterly business reviews.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
Establish reliable, repeatable delivery processes, metrics, and operational procedures.
Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
Experience supporting timely revenue recognition and executing change orders when needed.
Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Spain
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Strategic Account Executive, you’ll own a portfolio of strategic and large enterprise customers and prospects in
Spain
, helping them realize the full value of GitLab’s AI-powered DevSecOps platform.
You’ll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab’s DevSecOps and AI capabilities.
You’ll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab’s public issue tracker.
In your first year, you’ll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory.
What you’ll do
Own a portfolio of strategic and large enterprise accounts in
Spain
, driving both new customer acquisition and expansion within existing customers.
Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach.
Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities.
Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab.
Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams.
Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy.
Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory.
What you’ll bring
Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers.
Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations.
Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners.
Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close.
Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams.
Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform.
Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds.
About The Team
You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in
Spain
. You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals.
How GitLab Will Support You
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Serbia; Germany; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to lead n8n’s enterprise product strategy and build scalable monetisation infrastructure, turning complex enterprise needs into innovative, reusable capabilities while preserving the simplicity, flexibility, and product-led experience that make n8n successful.
To make this happen, you'll take ownership of four key areas:
SHAPE OUR ENTERPRISE PRODUCT VISION AND STRATEGY
- Define and drive our enterprise product vision, translating the needs of builders, admins, and buyers across governance, security, compliance, scale, and reliability into reusable product capabilities.
- Identify new opportunities, make thoughtful product bets, and decide which customer requests to prioritise, decline, or transform into broader solutions rather than reacting to individual deals.
- Champion exceptional product craft, usability, and quality, balancing innovation with enterprise readiness and measuring success through adoption, time-to-value, retention, and expansion.
-
OWN AND SCALE OUR MONETISATION INFRASTRUCTURE
- Set the product strategy, priorities, and roadmap for monetisation infrastructure, enabling evolving commercial models without creating unnecessary complexity, exceptions, or workarounds.
- Partner with Growth, Finance, Sales, and self-serve product teams to inform pricing, packaging, and tiering decisions while maintaining clear ownership of product priorities and outcomes.
- Make strategic trade-offs between new commercial capabilities, foundational investments, and simplification, ensuring reliable, scalable infrastructure with clear dependencies and realistic delivery commitments.
BUILD A HIGH-PERFORMING PRODUCT FUNCTION AND DRIVE TECHNICAL ALIGNMENT
- Shape and lead the enterprise Product Management function, owning team structure, hiring, performance, and career development while empowering PMs to make strong, autonomous decisions.
- Partner closely with Engineering leadership to build ambitious yet achievable roadmaps, making informed decisions about scope, sequencing, architectural constraints, and technical dependencies.
- Balance new product capabilities with technical debt, platform investment, and reliability, establishing clear ownership, effective prioritisation, and strong collaboration between Product and Engineering.
BE THE STRATEGIC PRODUCT PARTNER TO CUSTOMERS AND COMMERCIAL TEAMS
- Build deep knowledge of our enterprise customers, personally leading senior-level roadmap conversations, understanding their evolving needs, and navigating complex product escalations.
- Act as a trusted product counterpart to Sales, Customer Success, Legal/Security, and partners, translating customer and commercial insights into strategic product decisions.
- Set clear expectations with commercial teams and customers, confidently challenging account-specific requests when needed and ensuring long-term product value drives prioritisation.
REQUIREMENTS
MUST-HAVES
- Enterprise product strategy: You have a proven track record of turning complex enterprise customer needs into scalable product capabilities, with the judgement to prioritise meaningful opportunities and confidently say no when necessary.
- Product-led mindset: You understand how to meet sophisticated enterprise requirements without compromising the broader product experience, and you maintain a high bar for usability, simplicity, and product craft.
- Monetisation expertise: You have led monetisation infrastructure initiatives or bring a strong understanding of the systems, technical dependencies, and commercial trade-offs required to support scalable business models.
- Commercial fluency: You have navigated pricing, packaging, renewals, or enterprise deal considerations and know how to balance commercial opportunities with sustainable product strategy.
- Technical credibility: You can confidently partner with Engineering leaders to evaluate architecture constraints, make informed prioritisation decisions, and balance innovation with scalability, reliability, and technical investment.
- Product leadership: You have built or led high-performing Product Management teams, developed PMs, and established clear ownership and decision-making practices that enable teams to operate autonomously
- Executive customer engagement: You're comfortable engaging directly with senior enterprise customers, leading strategic roadmap conversations, managing escalations, and translating customer insights into actionable product priorities.
- Entrepreneurial judgement: You proactively identify opportunities, challenge assumptions, and take considered bets rather than relying on established playbooks or reacting to the loudest customer requests.
NICE-TO-HAVES
- Developer tools experience: You have worked on products for technical users, developer platforms, or within open-source ecosystems.
- Product-led and enterprise experience: You have helped scale a product-led business with a meaningful enterprise sales motion and understand how to make both models successful.
- Enterprise infrastructure expertise: You have experience with monetization systems, enterprise governance capabilities, or similar infrastructure supporting complex customer and commercial needs.
Why join us?
At n8n, you'll have the opportunity to take end-to-end ownership of one of our most strategically important product areas, where we're seeing some of our strongest product-market fit. You'll shape our enterprise product vision, influence company-wide product decisions, and build a high-performing PM function with the autonomy and ownership to scale alongside our ambitions.
You'll operate at a particularly exciting intersection: bringing enterprise-grade governance, security, and reliability to a developer-loved automation platform without losing what makes it special. From deciding which opportunities deserve investment to shaping the infrastructure behind our commercial growth, your decisions will have a direct and measurable impact on how customers adopt, deploy, and expand with n8n.
As part of one of Europe's fastest-growing startups, you'll work closely with Product, Engineering, and commercial leadership in a collaborative, remote-first environment that values ownership, experimentation, and continuous learning.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote, Global
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We're currently looking for a
Operations Lead
to join
Uplift
, a business building a portfolio of digital products for users’ everyday needs.
The team is currently in the early stages of formation: key technical roles are already in place, with the main focus now on building the marketing function for the first product. This is an opportunity to join the business at launch and build processes from the ground up.
What will be your focus:
Analyze the payment funnel, identify the causes of payment losses, and determine opportunities to increase revenue.
Improve the approval rate of initial and recurring payments, test hypotheses, and evaluate the financial impact of implemented changes.
Develop the payment infrastructure: work with current PSPs, onboard new providers, and optimize routing and cascading.
Monitor key payment and compliance metrics, and work on reducing chargebacks, refunds, and fraud.
Improve the product’s unit economics by optimizing payment processes, retention mechanics, and user interaction scenarios.
Analyze the causes of user churn, and find opportunities to increase retention and reduce churn.
Develop Customer Operations: improve the user experience and customer interaction processes throughout the subscription lifecycle.
Work on the product’s reputation, including improving the customer experience and growing positive reviews on Trustpilot.
Optimize and automate operational processes to increase efficiency and reduce operational costs.
Independently identify problem areas, build an improvement plan, implement solutions, and evaluate their impact on the business.
Collaborate with payment providers and internal teams to implement operational initiatives.
You’re a great fit if you:
Have hands-on experience in Payments or Operations in B2C subscription products.
Have a deep understanding of payment infrastructure and payment flow mechanics: PSP, routing, cascading, decline codes, 3DS, recurring billing.
Have experience optimizing payment processes and improving payment success rate.
Understand chargeback management, refunds, fraud prevention, and payment system compliance requirements.
Have strong analytical skills and an understanding of LTV, retention, churn, and key subscription business metrics.
Have real cases of improving payment metrics with measurable results: what exactly you changed, how it affected the metrics, and how much additional revenue you managed to generate or retain.
Have experience independently analyzing problems, finding solutions, and implementing them.
Can prioritize tasks based on their impact on the product’s revenue and profitability.
Are independent, proactive, take ownership of results, and follow initiatives through to completion.
Communicate openly and constructively, and are ready to flag risks early and propose solutions.
Nice to have:
Experience with Customer Operations, retention mechanics, and customer journey optimization.
Experience managing product reputation and working with review platforms, including Trustpilot.
Experience automating operational processes, including with AI tools.
Experience working with payment systems in Tier-1 markets.
Experience coordinating a Support team or individual operational areas.
Here’s what our hiring process looks like:
Stage 1. Pre-screen.
Stage 2. Interview.
Stage 3. Final interview.
Stage 4. Reference check.
Stage 5. Job Offer.
What’s waiting for you at Uplift?
Boost your potential:
Build a product from the ground up and have a say in key decisions.
Work in an environment that gives you the freedom and space to take action.
Grow alongside strong A-players who share their expertise and are always ready to boost each other.
Keep learning through internal and external talks, courses.
Choose your own rhythm:
Work remotely or from our office in Kyiv or coworking spaces in Lviv and Warsaw.
Plan your workday your way — we offer a flexible schedule because results matter most.
Take time to recharge: 28 working days of annual vacation, up to 30 days of sick leave, plus all public holidays.
Need more flexibility? You can move a working day to a weekend and vice versa when needed.
Keep your balance:
Take care of your health with medical insurance, our Mental Health program, and compensation for psychological support sessions.
Get involved in socially impactful initiatives, including our Ukrainian Victory Support program.
Celebrate important moments — receive gifts for meaningful milestones in your personal and professional life.
Join quarterly team-building activities, both online and offline — because strong teams are built beyond work, too.
Ready to build from scratch? Make your ambition happen here.
Location: Remote, Spain
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Strategic Account Executive, you’ll own a portfolio of strategic and large enterprise customers and prospects in
Spain
, helping them realize the full value of GitLab’s AI-powered DevSecOps platform.
You’ll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab’s DevSecOps and AI capabilities.
You’ll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab’s public issue tracker.
In your first year, you’ll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory.
What you’ll do
Own a portfolio of strategic and large enterprise accounts in
Spain
, driving both new customer acquisition and expansion within existing customers.
Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach.
Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities.
Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab.
Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams.
Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy.
Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory.
What you’ll bring
Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers.
Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations.
Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners.
Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close.
Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams.
Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform.
Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds.
About The Team
You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in
Spain
. You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals.
How GitLab Will Support You
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Intellias
Meet your recruiter
Kateryna Zemetska
kateryna.zemetska@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Architect
Architect
Bulgaria, Croatia, Poland, Portugal, Spain
Remote
APPLY NOW
REFER A FRIEND
Let’s breathe life into great tech ideas! With more than 3 000 people globally, Intellias is a company where benchmark technological solutions are born. Join in and take your part in digitalizing the world.
What project we have for you
The client is undergoing a large-scale cloud and security modernization program aimed at transforming its application architecture and strengthening enterprise governance across environments.
What you will do
Design and implement DevOps processes: responsible for designing and implementing DevOps processes, such as continuous integration and delivery, automated testing, and deployment automation, to accelerate software delivery and improve quality.
Infrastructure management: designs and manages cloud-based infrastructure using tools such as AWS, Azure, or GCP, to ensure scalability, high availability, and cost-effectiveness.
Automation: responsible for automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability.
Performance optimization: analyzes system performance and identifies opportunities for optimization, such as load balancing, caching, and database tuning.
Security and compliance: ensures that the DevOps processes and infrastructure meet security and compliance standards.
Team management: leads and manages a team of DevOps Engineers, providing technical guidance, mentoring, and coaching to ensure the team’s success.
Collaboration: collaborates with other teams, such as development, QA, and operations, to ensure smooth integration and alignment of processes and goals.
Continuous improvement: responsible for continuously improving DevOps processes, infrastructure, and tools to achieve higher efficiency, quality, and scalability.
What you need for this
7+ years of experience working as a DevOps
Technical expertise: in-depth knowledge and expertise in software development, automation, cloud computing, infrastructure management, and DevOps tools and technologies such as Docker, Kubernetes, Jenkins, Git, Ansible, Terraform, etc.
Cloud computing: expertise in designing, deploying, and managing cloud-based infrastructure using Azure. Other cloud platforms and services will be a plus.
Automation: experience in automating manual processes across the software development lifecycle to improve efficiency, consistency, and reliability.
Software development: strong understanding of software development methodologies, coding practices, and programming languages to enable effective collaboration with development teams.
Infrastructure management: expertise in managing and optimizing infrastructure, such as servers, databases, networks, storage, and security.
Continuous integration and delivery (CI/CD): experience in designing and implementing efficient and reliable CI/CD pipelines to accelerate software delivery and improve quality.
Security and compliance: knowledge of security best practices and compliance requirements to ensure that the DevOps processes and infrastructure meet security and compliance standards.
Leadership and communication: strong leadership skills to manage and motivate a team of DevOps Engineers, as well as excellent communication skills to facilitate collaboration and alignment with other teams and stakeholders.
Strategic thinking: able to think strategically and align the DevOps function with business goals and objectives.
English level B2/C1
Leadership: strong leadership skills to lead and motivate a team of DevOps Engineers, as well as to influence and guide other teams and stakeholders towards DevOps adoption.
Adaptability: able to adapt to changes in technology, processes, and business requirements and be open to new ideas and approaches.
Curiosity: A desire to learn and explore new technologies, methodologies, and best practices is essential to stay current in the fast-paced DevOps field.
Communication: Clear and effective communication skills are essential to collaborate with other teams, stakeholders, and management.
Teamwork: able to work well in cross-functional teams, share knowledge, and collaborate on projects to achieve common goals.
Problem-solving: strong problem-solving skills to identify and troubleshoot complex system issues.
Attention to detail: detail-oriented and ensure that their work meets high standards of quality and accuracy.
Time management: be able to prioritize tasks effectively and manage their time efficiently to meet project deadlines.
Continuous learning: continuous learning and keeping up with the latest technologies, trends, and best practices in DevOps.
Customer focus: customer-focused and work towards improving the end-user experience through efficient and reliable software delivery.
Will be a plus:
An Associate, Professional or Specialty-level certification from one of our strategic technology partners — AWS, Microsoft, Google, Databricks or Anthropic — aligned with your tech stack.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Remote
About Osano
Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape.
About the Role
We’re looking for an
Account Executive
to join our
Sales
team. This person will play a pivotal role in driving new business growth by connecting organizations with Osano’s privacy and compliance solutions.
This position is ideal for someone competitive, consultative, and energized by solving complex business challenges. You enjoy building authentic relationships, running disciplined sales cycles, and owning your pipeline from first conversation to closed-won. You thrive in a fast-moving, high-growth environment and are motivated by both impact and income.
Responsibilities
Own the full sales cycle from discovery through close
Sell Osano’s consent management, data mapping, data discovery, vendor monitoring, and privacy program solutions
Identify and engage marketing, compliance, legal, and data security stakeholders
Uncover prospect goals, challenges, decision-makers, and budget parameters
Deliver compelling presentations, product demos, and tailored proposals
Negotiate pricing and contractual agreements
Meet or exceed individual quota and contribute to overall revenue team success
Maintain accurate pipeline management and revenue forecasting
Partner cross-functionally with Sales Development, Marketing, Product, and Customer Success
Stay current on privacy regulations, industry trends, and Osano’s evolving product offerings
Travel occasionally (<15%) for strategic opportunities as needed
About You
You’re curious, self-directed, and motivated to learn quickly.
You’re comfortable navigating ambiguity and creating clarity for others.
You’re excited about privacy, responsible AI, and building trustworthy technology.
You are willing to relentlessly pursue the best, most responsible ways to leverage AI—without overselling its capabilities or ignoring its limitations.
Why Us
A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it.
Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone.
You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us.
You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential.
You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it.
Benefits
Competitive compensation + ownership interest for early stake in our success!
Unlimited paid time off with a requirement to take at least two weeks off per year.
We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first.
Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna.
A fully, permanently remote company so you can work from anywhere in the U.S.
Receive a MacBook + $600 to craft your home workspace
Annual company trip designed to foster connection, creativity, and fun together!
Mental health benefits with free memberships to mindfulness + talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
As Co-CTO, you will become a key technology and business partner to our existing CTO, Chief Product Officer and CEO. The role combines hands-on software engineering, solution architecture, technical project leadership and commercial collaboration.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Luminis Health
Title: Supervisor, Security
Reports To: Manager- Safety and Security Operations & Training
Job Code: 000105
FLSA Status: Non-Exempt
To provide and supervise assigned personnel personal asset protection for patients, visitors and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. This position is responsible for coordinating the day-to-day security operations and performs duties to ensure its smooth operation as required. Orients, trains, schedules, monitors, and provides direction to staff.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources. Participates in meetings, committees or other work groups as necessary.
2.
Responsible for the supervision of all Officers including performance evaluation, continuous coaching, training, disciplinary action, and retention. Manages Officers daily productivity through established department goals and objectives.
3.
Conducts regular rounding throughout the facility, especially the ER, campus buildings, parking garages and grounds; speaking to staff and area leaders to address any concerns regarding Safety and Security. Observes and monitors conditions, the environment, and/or persons that might require intervention or assistance.
4.
Responds to safety and security incidents and emergency situations, according to department procedures, to provide necessary assistance to employees and customers; proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm, and respected while on site.
5.
Prepares department daily schedule and payroll with assistance from other supervisor(s) for the Security officers and assigns responsibilities in accordance with workload requirements. This includes finding the appropriate coverage if there are call offs and being able to perform the assignments.
6.
Manages the fire drill program to include the assignment of drills to Officers, drill completion, evaluation of the drill or actual alarm, on-going training, and compliance based on organizational and regulatory policies.
7.
Ensures maintenance and tracking of department equipment and supplies.
8.
Investigates and conducts follow-up investigations on all incident reports submitted via established hospital reporting system.
9.
Collaborates with applicable law enforcement agencies relative to hospital security investigations or other campus activity as needed.
10.
Assists in the development of department goals, objectives, policies, and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations.
1.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
2.
Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
3.
Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
4.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
5.
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
·
High School Diploma or equivalent required. Associate’s degree or higher preferred.
·
Valid Class D Maryland driver's license required with no more than two points on current driving record.
·
Supervisor must be willing to work various shifts and travel to different facilities of the Health System as needed.
·
Four years of hospital-related security experience. Two years of experience at a supervisory level.
·
Note: Professional security-related experience may be substituted on a year-for-year basis for up to two years of the required education.
·
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
·
Applicants must be able to obtain a State of Maryland Guard Card and maintain a good standing with the Maryland State Police.
·
BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire.
·
IAHSS Basic & Advanced Officer Certification preferred and required within six months or promotion.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$26.13
—
$39.19 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD; Lanham, MD
Luminis Health
Title: Supervisor, Security
Reports To: Manager- Safety and Security Operations & Training
Job Code: 000105
FLSA Status: Non-Exempt
To provide and supervise assigned personnel personal asset protection for patients, visitors and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas. This position is responsible for coordinating the day-to-day security operations and performs duties to ensure its smooth operation as required. Orients, trains, schedules, monitors, and provides direction to staff.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources. Participates in meetings, committees or other work groups as necessary.
2.
Responsible for the supervision of all Officers including performance evaluation, continuous coaching, training, disciplinary action, and retention. Manages Officers daily productivity through established department goals and objectives.
3.
Conducts regular rounding throughout the facility, especially the ER, campus buildings, parking garages and grounds; speaking to staff and area leaders to address any concerns regarding Safety and Security. Observes and monitors conditions, the environment, and/or persons that might require intervention or assistance.
4.
Responds to safety and security incidents and emergency situations, according to department procedures, to provide necessary assistance to employees and customers; proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm, and respected while on site.
5.
Prepares department daily schedule and payroll with assistance from other supervisor(s) for the Security officers and assigns responsibilities in accordance with workload requirements. This includes finding the appropriate coverage if there are call offs and being able to perform the assignments.
6.
Manages the fire drill program to include the assignment of drills to Officers, drill completion, evaluation of the drill or actual alarm, on-going training, and compliance based on organizational and regulatory policies.
7.
Ensures maintenance and tracking of department equipment and supplies.
8.
Investigates and conducts follow-up investigations on all incident reports submitted via established hospital reporting system.
9.
Collaborates with applicable law enforcement agencies relative to hospital security investigations or other campus activity as needed.
10.
Assists in the development of department goals, objectives, policies, and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations.
1.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
2.
Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
3.
Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
4.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
5.
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
·
High School Diploma or equivalent required. Associate’s degree or higher preferred.
·
Valid Class D Maryland driver's license required with no more than two points on current driving record.
·
Supervisor must be willing to work various shifts and travel to different facilities of the Health System as needed.
·
Four years of hospital-related security experience. Two years of experience at a supervisory level.
·
Note: Professional security-related experience may be substituted on a year-for-year basis for up to two years of the required education.
·
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
·
Applicants must be able to obtain a State of Maryland Guard Card and maintain a good standing with the Maryland State Police.
·
BLS/CPR Certification through the American Heart Association is preferred and must obtain within 90 days of hire.
·
IAHSS Basic & Advanced Officer Certification preferred and required within six months or promotion.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$26.13
—
$39.19 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
• переводить сложную платежную инфраструктуру в понятные требования, roadmap, backlog и работать в связке с engineering, operations и compliance. • Опыт работы более 3 лет в качестве владельца продукта.
Location: Intellias
Meet your recruiter
Gerasim Naydenov
gerasim.naydenov@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Principal
Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine, United States
Remote
APPLY NOW
REFER A FRIEND
Intellias is looking for a
Lead Healthcare Data Engineer
to join a large-scale digital healthcare initiative focused on building a FHIR-based health data platform and transforming fragmented healthcare data into clean, standardized, and trustworthy information.
The role requires both
deep hands-on engineering expertise and broad technical influence
— establishing reusable frameworks and standards, mentoring experienced engineers, and raising the engineering bar across the team.
What project we have for you
We’re helping a US digital-health platform get its patients’ medical data in order: lab results, diagnoses, medications, visits and more. The data comes from many different clinics and labs, each with its own format, so right now it’s pretty messy. Our job is to clean up and standardize that data close to the source, bring scattered logic into one place, and see the real data quality every day instead of guessing. Data engineers will work mostly in Databricks/Spark, building pipelines, reference data and quality checks together with the dev team and clinical experts.
What you will do
Set the
technical direction for healthcare data engineering
across ingestion, transformation, validation, normalization, and delivery.
Own the end-to-end architecture of
large-scale distributed data pipelines
transforming heterogeneous source data into clean, standards-conformant FHIR.
Design and evolve scalable solutions using
Python, Spark/PySpark, Databricks/Delta Lake
, and modern data-processing technologies.
Diagnose and eliminate complex performance and scalability bottlenecks across distributed data workloads.
Establish standards and reusable frameworks for
data quality, deduplication, patient/record linking, terminology normalization, and reliable idempotent processing
.
Define architectural patterns for FHIR transformation, validation, schema evolution, and production delivery.
Build and evolve automated testing and validation capabilities for
data quality and FHIR conformance
.
Establish engineering patterns and reusable tooling that allow the broader team to deliver new healthcare data capabilities faster and more consistently.
Champion
PHI-safe engineering practices
and ensure healthcare data solutions meet applicable security, privacy, and compliance requirements.
Make
AI-native engineering a practical part of the team’s development model
, using coding agents and reusable AI capabilities to automate repetitive work and accelerate complex engineering tasks.
Establish engineering guardrails for AI-assisted development, ensuring AI-generated solutions remain correct, tested, secure, observable, and PHI-safe.
Determine where deterministic processing provides better reliability than AI/LLM-based approaches and establish appropriate architectural patterns for both.
Mentor Senior and Middle engineers through design reviews, pairing, technical guidance, and knowledge sharing.
Drive complex, ambiguous engineering problems from initial investigation through architecture, implementation, and production operation.
Collaborate with engineering, product, security, data, and healthcare-domain stakeholders to translate complex interoperability requirements into scalable technical solutions.
Represent strong healthcare data engineering practices in relevant architecture, standards, and technical discussions.
What you need for this
8+ years of professional experience
in data engineering, healthcare data platforms, HealthTech, or healthcare interoperability.
Proven
Lead-level technical ownership
of complex production systems, including the ability to set technical direction and solve problems spanning multiple components and engineering teams.
Strong hands-on expertise in
Python
and production-grade data engineering.
Deep experience with
Apache Spark/PySpark at scale
, including partitioning, performance optimization, memory tuning, and distributed processing.
Experience with modern lakehouse technologies such as
Databricks and Delta Lake
, or comparable platforms.
Strong experience designing and operating large-scale
ETL/ELT pipelines
, including CDC, incremental/delta processing, idempotency, schema evolution, and batch/streaming workloads.
Proven experience diagnosing and eliminating complex
performance and scalability bottlenecks
in distributed data-processing systems.
Deep hands-on experience with
FHIR R4
, including resources, profiles, Bundles, validation, and large-scale healthcare data transformation.
Strong knowledge of
US Core, USCDI, HL7 v2.x
, and C-CDA-to-FHIR transformation patterns.
Strong understanding of healthcare terminology standards including
SNOMED CT, LOINC, and RxNorm
.
Experience working with clinical, claims, coverage, eligibility, or comparable healthcare data models.
Strong experience with
data quality, deduplication, record/patient linking, terminology normalization, and validation
.
Strong SQL skills and understanding of data modeling, schema evolution, data quality, and production data architecture.
Experience with
Git, CI/CD, automated testing, observability, and production operations
.
Strong understanding of healthcare security, privacy, and regulatory requirements, including
HIPAA
and PHI-safe engineering practices.
Proven ability to establish
reusable engineering frameworks, architectural patterns, standards, and data-quality practices
adopted by other engineers.
Demonstrated technical leadership through architecture/design reviews, mentoring, pairing, and cross-team engineering influence.
Practical experience using
AI coding agents such as Claude Code or comparable agentic engineering tools
as an integral part of the development lifecycle.
Strong engineering judgment around when to use
AI/LLM-based approaches versus deterministic rule-based solutions
, particularly where correctness, cost, performance, or PHI safety are critical.
Professional English sufficient for direct collaboration with U.S.-based technical and business stakeholders.
Nice to Have
Deep experience with
large-scale FHIR data modeling and healthcare interoperability platforms
.
Experience with
Master Patient Index (MPI), patient matching, identity resolution
, or large-scale record linkage.
Experience with payer data exchange, including
CARIN Blue Button
, Da Vinci implementation guides, or similar standards.
Experience working with pharmacy, laboratory, or other specialized healthcare datasets.
Knowledge of
ICD-10
, CPT, CVX
, and additional clinical terminology/code systems.
Experience with
21st Century Cures Act, ONC certification, CMS Interoperability Rule
, or related U.S. healthcare regulatory frameworks.
Experience building LLM/agent-based capabilities for
clinical data extraction, normalization, terminology mapping, or healthcare data quality
.
Experience designing reusable AI skills or agentic workflows adopted across engineering teams.
Contributions to open-source healthcare, FHIR/HL7 communities, or relevant industry working groups.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Healthcare
Python
Spark