Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
Requirements
What You Will Do
Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions
Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages
Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience.
Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience
Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality
Investigate and promptly fix bugs to maintain the reliability of the platform
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data
Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative
Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows
Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals
What We Need
Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
At least 3 years of experience in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
Competitive renumeration package
International Environment
Remote work is allowed for Vietnamese employees outside Ho Chi Minh City
13th month salary
15 days annual leave, 10 sick leave
Annual Performance Bonus
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
Requirements
What You Will Do
Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions
Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages
Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience.
Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience
Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality
Investigate and promptly fix bugs to maintain the reliability of the platform
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data
Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative
Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows
Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals
What We Need
Proven experience 4 years as a Full Stack Engineer, working on complex SAAS applications
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
Competitive renumeration package
International Environment
13th month salary
15 days annual leave, 10 sick leave
Annual Performance Bonus
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: South Africa; Philippines; Argentina; Mexico; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
About the company
Our client is an FDA-registered, ISO 17025 accredited independent contract microbiology laboratory providing critical testing and consulting services across a vast range of sectors. From pharmaceuticals and medical devices to food, cosmetics, and industrial materials, the team analyzes products to ensure safety, efficacy, and regulatory compliance. As an established authority in the microbial sciences, they utilize advanced methods and standards such as ASTM, AOAC, and USP to support product development, marketing claim verification, and quality control.
Job Summary
This company is a leader in high-stakes laboratory and testing services, operating in a highly regulated and technical environment. We are looking for a high-performing B2B Sales Development Representative (SDR) to serve as the vital first point of contact for our prospective clients. This isn't a "spray-and-pray" volume game—this role is about precision, deep research, and high-quality engagement. You will manage rapid inbound lead qualification while executing sophisticated, personalized outbound prospecting to secure discovery meetings with decision-makers in the Life Sciences, Pharmaceutical, and Cosmetic industries.
Key Responsibilities
Act as the primary human point of contact for inbound inquiries, maintaining a response time of under one business hour.
Conduct personalized outbound prospecting into named target accounts using email, LinkedIn, and cold calling.
Research specific personas (QA/QC Managers, R&D, Regulatory Affairs) to understand their pain points before initiating outreach.
Book qualified discovery meetings for Account Executives and ensure a smooth hand-off process.
Map out target organizations to identify and engage key decision-makers and manufacturing leaders.
Maintain rigorous CRM discipline within HubSpot, utilizing sequences and documenting all touchpoints.
Reactivate dormant accounts through strategic follow-up and value-based messaging.
Collaborate with the Sales Manager and Marketing Director to refine outreach strategies and meet pipeline goals.
Requirements
1–3 years of proven experience as a B2B SDR or BDR.
Demonstrated track record of meeting-booking performance and pipeline generation.
Proficiency in HubSpot, specifically with HubSpot Sequences and CRM management.
Excellent professional written English with the ability to draft technical, needle-moving emails.
Strong cold-calling skills and a comfortable, confident phone presence with US-based professionals.
A research-first mindset: You prioritize quality outreach over raw activity volume.
Technical curiosity: Ability to learn and accurately discuss complex scientific and regulatory concepts.
Process-driven and coachable: Willing to follow established structures and act on feedback.
Ability to work US Central Time (8:00 AM – 5:00 PM CT).
Nice-to-Haves
Experience in Life Sciences, Medical Devices, Pharmaceuticals, or Technical B2B Services.
Familiarity with prospecting tools such as Apollo, Outreach, Salesloft, or LinkedIn Sales Navigator.
Experience building lead lists and performing data enrichment.
Background in navigating regulated industries and interacting with QA/QC or Procurement personas.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Philippines; South Africa; Colombia; Mexico; Panama; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an FDA-registered and ISO 17025 accredited independent contract microbiology laboratory providing essential testing and research services across a diverse range of industries. Based in the United States, the team serves global leaders in the pharmaceutical, medical device, cosmetic, and food sectors. By leveraging decades of expertise in ASTM, AOAC, and USP standards, they help partners verify product efficacy, ensure safety compliance, and support innovative marketing claims through rigorous scientific analysis.
Job Summary
As an Account Manager, you will serve as the strategic bridge between our clients and our laboratory operations. This is not a standard customer support role; we are looking for a commercially-driven, relationship-focused professional who can navigate the complexities of a technical, scientific, and highly regulated B2B environment. You will be responsible for ensuring client satisfaction, driving high retention rates, and identifying growth opportunities within your portfolio. If you are a calm, highly organized communicator who thrives on managing multifaceted projects and maintaining long-term trust with sophisticated stakeholders, this is the role for you.
Key Responsibilities
Act as the primary point of contact for a portfolio of clients, managing expectations and laboratory timelines with precision.
Own the commercial health of your accounts, including responsibility for renewals, retention, and Net Revenue Retention (NRR).
Proactively identify opportunities for cross-selling and account expansion by understanding client needs and technical requirements.
Coordinate multiple active projects simultaneously, ensuring seamless communication between the client and the internal technical team.
Handle account escalations with empathy and professionalism, resolving issues while maintaining the long-term integrity of the partnership.
Maintain meticulous records within HubSpot to track client interactions, project status, and revenue forecasts.
Monitor key performance indicators such as reorder rates, logo churn, and client satisfaction scores.
Requirements
3+ years of experience in Account Management, Client Success, or Client Relationship Management.
Proven track record in a technical, scientific, or highly regulated B2B services environment (e.g., Clinical, Engineering, or Complex Manufacturing).
Demonstrated experience with commercial accountability, specifically in managing renewals or driving account growth.
High proficiency in HubSpot for managing pipelines and client data.
Exceptional written and verbal English communication skills, with the ability to explain complex concepts accurately.
Strong organizational skills and the ability to manage multiple concurrent projects without sacrificing quality.
Professional stability and a proactive approach to problem-solving and client retention.
Willingness to work US Central Time (CT) hours with a minimum 7-hour overlap between 8:00 AM–5:00 PM CT.
Nice-to-Haves
Direct experience in Life Sciences, CRO/CDMO, or laboratory services.
Previous experience using LIMS (Laboratory Information Management Systems) or sample-tracking software.
Experience managing enterprise-level or multi-site accounts with complex decision-making chains.
Background in managing scientific services or high-stakes technical projects.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: AZ_Mesa_HQ
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Culture
Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Choose Courage Over Comfort, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Position Overview
Help us shape the future of Mobility. Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We’re seeking a visionary VP of Product, Government Solutions to lead this transformation and own outcomes across our Government Solutions product portfolio. This role reports to the SVP, Head of Product with accountability and a dotted line reporting relationship to the EVP, Government Solutions.
Our solutions integrate cameras, radar sensors, AI-powered edge processing, SaaS back-office software, payment systems, and managed maintenance services into end-to-end platforms trusted by government customers. Our vision is to protect lives and increase roadway safety through innovative technology and reliable services and ensure our solutions remain smart, safe, and connected at scale.
You’ll evangelize a compelling product vision, coach and empower product teams, and turn real customer problems into scalable, compliant, high-reliability solutions. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Engineering and Design, spanning hardware, AI, SaaS and services—to solve real customer problems and drive measurable business and customer impact. While you won’t directly own a P&L, your work will move the business - driving sustainable growth, profitability, and customer success.
You will lead the shift from output-focused delivery to business results that matter and drive customer value. You will cultivate deep, real-world understanding of customer needs, and you’ll get teams to engage with customers early and often to test their ideas so that we deliver valuable, viable, usable and feasible solutions.
If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility.
Essential Responsibilities
Product Vision & Strategy
Own and Inspire Product Strategy for Government Solutions
: Define and communicate a compelling, insight driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes.
Define the North Star:
Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem.
Shift to Outcome-Based
Objectives
:
Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion.
Team Topology & Portfolio Strategy
:
Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact.
Organizational Transformation & Leadership
Institutionalize the Product Model:
Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation
Coach
World-Class Talent:
The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver.
Be a Cultural Change Agent
: Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output.
Execution & Delivery
Drive Product Discovery and Delivery
: Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance.
Manage Business Viability:
Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user.
Platform Modernization:
Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
Discovery-First Mindset:
Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
Customer Focus:
Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs.
Outcome-Driven Governance:
Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working.
We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities:
Enterprise Product Strategy
Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization.
Coaching & Staffing
Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability.
Team Topology & Portfolio Strategy
Strong judgment in defining team boundaries (topology) and allocating capacity across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value.
Product Operating Model Transformation
Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency.
Executive Decision Quality
Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization.
Talent & Organizational Leadership
Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.
Executive Communication & Influence
Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.
Domain Fluency in Complex Ecosystems
Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software.
Qualifications
Experience:
10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company. Bachelor’s degree in Business, Computer Science or a related field of study. Master’s degree preferred.
Transformation Track Record:
Demonstrated success in transforming feature-team organizations into empowered product team organizations.
Domain Expertise:
Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred. You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world.
Strategic Financial Acumen:
Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes
Technical Fluency:
You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation
Change Management:
Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Mesa_HQ
Position Overview
Help us shape the future of Mobility. Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We’re seeking a visionary VP of Product, Government Solutions to lead this transformation and own outcomes across our Government Solutions product portfolio. This role reports to the SVP, Head of Product with accountability and a dotted line reporting relationship to the EVP, Government Solutions.
Our solutions integrate cameras, radar sensors, AI-powered edge processing, SaaS back-office software, payment systems, and managed maintenance services into end-to-end platforms trusted by government customers. Our vision is to protect lives and increase roadway safety through innovative technology and reliable services and ensure our solutions remain smart, safe, and connected at scale.
You’ll evangelize a compelling product vision, coach and empower product teams, and turn real customer problems into scalable, compliant, high-reliability solutions. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Engineering and Design, spanning hardware, AI, SaaS and services—to solve real customer problems and drive measurable business and customer impact. While you won’t directly own a P&L, your work will move the business - driving sustainable growth, profitability, and customer success.
You will lead the shift from output-focused delivery to business results that matter and drive customer value. You will cultivate deep, real-world understanding of customer needs, and you’ll get teams to engage with customers early and often to test their ideas so that we deliver valuable, viable, usable and feasible solutions.
If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility.
Essential Responsibilities
Product Vision & Strategy
Own and Inspire Product Strategy for Government Solutions
: Define and communicate a compelling, insight driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes.
Define the North Star:
Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem.
Shift to Outcome-Based
Objectives
:
Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion.
Team Topology & Portfolio Strategy
:
Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact.
Organizational Transformation & Leadership
Institutionalize the Product Model:
Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation
Coach
World-Class Talent:
The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver.
Be a Cultural Change Agent
: Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output.
Execution & Delivery
Drive Product Discovery and Delivery
: Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance.
Manage Business Viability:
Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user.
Platform Modernization:
Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
Discovery-First Mindset:
Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
Customer Focus:
Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs.
Outcome-Driven Governance:
Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working.
We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities:
Enterprise Product Strategy
Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization.
Coaching & Staffing
Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability.
Team Topology & Portfolio Strategy
Strong judgment in defining team boundaries (topology) and allocating capacity across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value.
Product Operating Model Transformation
Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency.
Executive Decision Quality
Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization.
Talent & Organizational Leadership
Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.
Executive Communication & Influence
Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.
Domain Fluency in Complex Ecosystems
Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software.
Qualifications
Experience:
10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company. Bachelor’s degree in Business, Computer Science or a related field of study. Master’s degree preferred.
Transformation Track Record:
Demonstrated success in transforming feature-team organizations into empowered product team organizations.
Domain Expertise:
Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred. You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world.
Strategic Financial Acumen:
Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes
Technical Fluency:
You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation
Change Management:
Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Arizona_Remote
The Opportunity
We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll own a product area
focused on backoffice (cloud data processing) solutions, driving product strategy and execution, charting the roadmap, and managing the lifecycle of Verra Mobility’s market leading systems. As a member of the Product Management team, you will partner with leaders across the product, operations, engineering, IT, and sales teams to drive innovation and leverage the latest technologies to deliver best-in-class backoffice systems that achieve business objectives. The successful candidate will be passionate about technology with an ability to lead innovation and execution. In this business-critical role, you will merge customer needs with technology to cast a vision for Verra Mobility’s legacy and future backoffice solutions and drive the organization toward that goal. You will collaborate with key internal stakeholders to manage the backoffice systems across their lifecycle, gathering requirements, scoping initiatives, establishing product roadmaps, and working with development and support teams to ensure high product quality while minimizing cost.
You’ll join a product squad with a defined problem space, embedded alongside a technical lead and engineering team. But this isn’t a backlog-grooming role, as you’ll own discovery
: getting in front of customers, validating the problems, stress-testing potential solutions, and driving a roadmap that delivers measurable outcomes. You’ll report directly to the Director of Product and operate as a key product leader as we build toward a modern Product Operating Model.
What
You’ll
Do
Own the problem, drive discovery
Lead continuous customer discovery, including interviews, ride-alongs, and data analysis, to validate problems and pressure-test solutions before committing to build.
Frame customer and business problems with clarity and evidence, ensuring the team works on what truly matters.
Define and maintain a prioritized roadmap grounded in measurable outcomes, rather than a feature wish list.
Balance user needs, business objectives, and technical feasibility, using sound judgment and solid product sense.
Partner early with Legal, Compliance, and Operations functions to shape viable solutions.
Own the problem end-to-end, make tough prioritization calls, document your reasoning and outcomes.
Guide delivery and build trust with your squad
Partner closely with your technical lead and engineering team, creating context, removing ambiguity, and enabling the squad to move with speed and confidence.
Collaborate closely with your design lead to ensure solutions are not just technically sound but also user centered.
Write crisp, outcome-oriented briefs and acceptance criteria; avoid over-specifying implementation details, and focus on why the problem matters and what success looks like
Leverage AI tools to accelerate discovery synthesis, documentation, and delivery workflows.
Share your approach to discovery and product thinking with peers, contributing to a growing product practice.
Connect product to impact
Develop a working understanding of how products drive revenue, retention, and operational efficiency for our customers.
Contribute to go-to-market strategy by informing pricing, positioning, and launch readiness in close collaboration with commercial teams.
Define and track success metrics that link customer outcomes to business performance.
Serve as the internal expert for your product area trusted by sales, operations, and leadership.
What
We’re
Looking For
Required
3–7 years of product management experience, with a track record of owning outcomes.
Experience leading customer discovery and translating qualitative and quantitative insights into product decisions.
Ability to operate effectively in a cross-functional squad environment alongside engineering and design peers.
Experience in regulated or complex-domain industries, such as automotive, fleet, payments, fintech, or similar, with a demonstrated record of learning new domains.
Comfort working in and contributing to organizations evolving their product operating model.
Active use of AI tools to enhance productivity in day-to-day product work, such as discovery workflows, streamlining documentation, automating research, creating prototypes, and accelerating delivery.
Excellent written and verbal communication: you write clearly, tailor your message to different audiences, and tell a coherent product story.
Strong critical thinking and a bias toward evidence over opinion.
Great to Have
Knowledge of the transportation/smart mobility sector and road safety is a plus
Familiarity with product tooling such as Aha!, Azure DevOps, JIRA, or comparable platforms.
Experience working with compliance, legal, or regulatory stakeholders in a multi-jurisdictional environment.
What Success Looks Like
In this role, you’re not measured by how much you ship, you’re measured by the outcomes you drive with your team. In your first year, success looks like:
Deep fluency in the assigned problem space, backed by direct customer and stakeholder engagement.
A validated, outcome-oriented roadmap your squad believes in and can execute against.
Demonstrated velocity in shipping, learning, and adjusting with confidence.
Trusted relationships that enable influence without authority to drive alignment across engineering, design, commercial, and other operational functions.
Clear evidence of customer impact: reduced friction, improved adoption, or measurable efficiency gains.
Logistics
Location: Preference given to local candidates in our Mesa, AZ headquarters or New York City office. Will consider remote candidates who express willingness for occasional travel.
Travel: Light, primarily for team offsites and customer engagement.
Reports to: Director of Product.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: 100 Montgomery Street, Suite 2000, San Francisco, CA 94104-4348
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 1140 Avenue of the Americas 8th Floor, New York, NY 10036
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 101 Federal Street, Suite 550, Boston, MA 02110
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in Russian
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000 - €105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $204,000-$240,000.
#LI-Onsite
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Companies are adopting AI across more teams, but most still struggle to produce real workflows, measurable outcomes, and efficient spend. Ramp’s AI Solutions team helps customers turn that spend into working systems: agents, automations, and integrations that run real finance operations, built on top of Ramp’s growing AI product stack, including Glass, Inspect, Router, and Token Spend Management.
As a software engineer on AI Solutions, you'll co-lead customer engagements with an AI Solutions Strategist while also helping turn repeated customer needs into platform capabilities across Ramp’s AI product stack. The Strategist owns business discovery, the ROI story, stakeholder alignment, and rollout planning. You own the technical side: discovery, solution design, prototyping, implementation, production readiness, and the product feedback loop back into our platform and AI primitives.
This is a deeply client-facing, hands-on building role based in New York, with occasional travel depending on engagements. You'll take projects from a customer's first workflow-discovery sessions through launch and into steady, measurable production use — then turn what you learned into reusable product patterns the next customer can adopt without starting from zero.
WHAT YOU'LL DO
- Ship production AI workflows for the companies we partner with — agents, automations, and integrations their teams use every day.
- Translate customer work into platform work by identifying needs across deployments and helping improve Ramp’s AI primitives.
- Make the next deployment easier by turning customer specific work into reusable components, product feedback, reference architectures, and playbooks.
- Run technical discovery with customers: current workflows, systems, data quality, constraints, and what's blocking adoption.
- Turn customer goals into concrete requirements, including security, privacy, reliability, performance, scalability, and cost.
- Prototype fast with end users to de-risk the approach before you build it out.
- Own the technical plan end to end: architecture and data flow, integrations across Ramp and customer systems, permissions and auditability, evals and acceptance tests, and monitoring and runbooks.
- Measure what you ship — quality, adoption, and cost — and stay with it until it's reliable, supportable, and handed off.
WHAT YOU NEED
- A track record of building from 0 to 1 in ambiguous environments: finding the real problem, shipping a first version quickly, learning from users, and hardening it over time.
- Hands-on experience building LLM systems — agents, RAG, evals, and monitoring — and sound judgment on trade-offs like quality, latency, cost, and model choice.
- Strong coding ability in Python, TypeScript/JavaScript, Java, Go, or similar.
- Comfort working across APIs, integrations, data pipelines, and cloud infrastructure (AWS, GCP, or Azure), and designing systems that are secure and scale.
- Experience working directly with customers or end users: you can scope an ambiguous problem with a room of stakeholders and write clear technical docs afterward.
- Strong written communication. You can produce technical plans, customer facing explanations, handoff docs, and clearly explain tradeoffs.
- Willingness to travel up to ~50%, flexible based on project and customer needs.
Nice to have
- Background in forward deployed engineering, solutions architecture, technical consulting, or sales engineering.
- Familiarity with finance operations workflows such as AP, procurement, expenses, close, reconciliation, and reporting.
- Experience turning repeated customer needs into reusable product primitives, internal tools, or implementation playbooks.
- Experience optimizing AI cost or performance, such as model routing, caching, or token spend analysis.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is looking for a Head of Demand Engine to build the engine that turns our best product stories, customer proof, and market opportunities into scaled pipeline. You’ll lead demand programs across campaigns, digital, paid strategy, webinars, email, web, and emerging channels. You’ll partner closely with Product Marketing on audience and offer strategy, with Performance Marketing on paid execution, and with Field Marketing & Events on the moments that benefit from in-person activation.
This is a senior leadership role with both AMER and global scope. You’ll help set the global standard for how Notion plans, runs, tests, and measures demand programs, while learning from strong regional teams and making the best ideas repeatable across markets. You’ll lead a growing team spanning demand programs and digital demand, with room to expand into areas like partner marketing over time.
This is a build job as much as a run job. We’re looking for someone with real taste who can spot a strong idea, turn it into a sharp program, and build a repeatable engine around what works. You should care about quality and craft, but also love testing, data, systems, and execution. The opportunity is to modernize demand generation at one of the companies defining how teams work with AI.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL DO
- Own the demand programs strategy, calendar, and operating rhythm across priority audiences, segments, and offers.
- Turn strong product stories, content, customer proof, and market opportunities into integrated programs that can scale across channels and regions.
- Build a high-velocity testing practice. Set a high bar for creative and execution, learn quickly, and put more weight behind what works.
- Serve as the global point person for paid digital demand strategy. Define the audiences, offers, creative, programs, and goals, then partner closely with Performance Marketing on execution and optimization.
- Lead digital demand across webinars, email, web, review sites, nurture, and new formats, creating new programs where the strategy calls for them.
- Partner with Marketing Ops and RevOps to build a trusted global approach to marketing ROI, attribution, forecasting, MQA/MQL methodology, and campaign reporting.
- Work closely with Enterprise Product Marketing on audience, offer, and campaign strategy, and with Field Marketing & Events on coordinated execution.
- Help build our muscle in account-based marketing and partner marketing as those motions develop.
- Be a trusted partner to Sales and executive leadership. Bring a clear point of view, make the numbers legible, and advocate for what will have the most impact.
- Hire, coach, and lead a strong team across demand programs and digital demand.
WHAT YOU'LL NEED
- A track record of building and scaling B2B demand programs that create qualified pipeline.
- Strong judgment and taste. You can point to specific programs that worked because the audience, offer, creative, and execution were sharp.
- Deep digital demand experience across paid strategy, email, web, webinars, nurture, and integrated campaigns.
- A testing mindset and the operating discipline to turn learnings into repeatable programs, systems, and investment decisions.
- Comfort with data. You can work closely with Marketing Ops and RevOps on attribution, reporting, forecasting, and ROI, and translate the numbers into clear action.
- Executive presence. You earn trust with Sales and company leaders, hold a strong point of view, and are comfortable making hard calls.
- Experience leading and developing strong teams in a fast-moving environment.
- Experience operating across regions, or genuine curiosity and appetite to build globally.
- Comfort with ambiguity. This model is still being written, and you’ll help write it.
NICE TO HAVES
- Experience building account-based marketing programs.
- Experience with partner or ecosystem marketing.
- Experience working across both product-led and sales-assisted growth motions.
WHY THIS ROLE
This is one of the most visible, highest-impact seats in Notion’s marketing org. You’ll have the mandate to build the demand engine, shape how we measure marketing ROI globally, and work directly with Sales, RevOps, company leaders, and regional marketing teams.
The playbook for B2B demand generation is changing. Buyers expect better content and experiences, AI is reshaping how programs get built, and old attribution models are under pressure. If you want to apply what already works, challenge what doesn’t, and help define a more modern model, this is the job.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $245,000 – $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Analytics Engineer, R&D.
About the job
This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics.
Responsibilities
In this role, you’ll:
Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML
Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage
Develop and maintain automated data reconciliation and quality checks to proactively identify and resolve discrepancies, ensuring accuracy and consistency of critical reports and dashboards
Lead investigations into complex data anomalies, conduct root cause analysis, and communicate findings and solutions effectively to both technical and non-technical audiences
Mentor and guide members of the data science and analytics team, establishing and enforcing best practices around data modeling, testing, documentation, and code review
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4-5 years of professional experience in analytics engineering, data engineering, or a related discipline
Strong expertise in SQL and hands-on experience designing data models and orchestrating data pipelines using AWS Glue or similar technologies
Demonstrated ability to partner with cross-functional stakeholders to codify, document, and reconcile critical business metrics, ensuring company-wide data alignment
Proven track record of owning ambiguous projects from beginning to end with minimal guidance
Strong technical communication and mentorship skills, with the ability to convey complex concepts to a range of audiences
Desired:
5+ years of professional experience in analytics engineering, data engineering, business intelligence, or a related discipline–ideally in a B2B SaaS environment
Expertise in Python; distributed computing technologies like Hive, Presto, and Spark; and dashboarding tools like Looker or Tableau
Proven track record of implementing robust data quality and testing frameworks, including expertise with dbt tests, CI/CD, and data observability
Experience evangelizing and establishing data culture and best practices within a fast-paced technology organization
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00 -- $176,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00.
Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 8/10/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon, Portugal
JoomPulse
is an AI analytics tool for Mercado Livre and Shopee sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions.
JoomPulse is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
Currently, we are looking for an
Senior Product Analyst.
The JoomPulse Product Analyst owns the three things that decide whether the product grows:
The quality of the data on the platform
The product analytics that tell us whether new features and new data actually move conversion and retention
The market analysis that turns our marketplace data into insight for large corporate data clients and for the press
This person makes sure we can trust our own data, makes sure every significant feature and data release is measured against its real effect on conversion and retention, and packages our marketplace data into external-facing market analysis (category trends, pricing, market dynamics) that lands with corporate clients and journalists.
Responsibilities
Transform imperfect data into clear, actionable insights that drive decisions
Conduct product research (identify growth opportunities, answer high-level questions, and formulate hypotheses for the team)
Analyze user behavior patterns and independently uncover insights that are meaningful for the product
Influence goal setting and project prioritization within the team based on data
Develop self-service capabilities in the domain (structure data to make it easily usable by AI tools, and automate routine analysis so the team can independently answer basic questions)
Identifying growth opportunities for the product, analysis and sales forecasting, including identifying seasonality and trends
Requirements
5+ years of experience in data analysis
Ability to write complex SQL queries (complex joins, window functions, CTEs, query optimization)
Product-analytics depth (retention (paid & usage), cohort analysis, funnels, activation, ARPU/LTV, engagement)
Knowledge of mathematical statistics and practical experience applying it
Hands-on with a cloud warehouse (BigQuery or equivalent)
BI and data storytelling (builds and maintains dashboards (Metabase / Looker Studio or equivalent))
Skill in selecting appropriate data evaluation methods: analytics, research, or using external data
Ability to tackle complex problems in situations with incomplete data
Attention to detail and ability to see tasks through to completion
Preferred
Built a data-quality or data-observability system from scratch and owned it
Owned product analytics on a data / analytics product specifically
Python (pandas / numpy) for analysis and automation and PySpark / big-data processing for the more technical work
B2B SaaS experience
Experience in marketplace analytics and deep understanding of marketplaces base metrics and ranking algorithms
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
B
efore applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Workplace Project Manager, you'll take our workplace playbooks and standards and turn them into delivered projects and programs on the ground - office moves and openings, and global special projects like health & safety programming, design standards, emergency response planning, WVPPs, sustainability, and new tooling rollouts. This is a hands-on delivery role: you own scope, schedule, and budget for each project or program and drive it from kickoff to close.
Where the program sets the standard, your projects and programs bring it to life - on time, on budget, and to spec.
WHAT YOU'LL DO
Global Special Projects
- Project manage Workplace's global special projects: health & safety (H&S) programming, global design standards, global emergency response programming, Workplace Violence Prevention Plans (WVPPs), and sustainability programming across Harvey's office portfolio.
- Partner with Security, HR, Legal, and regional Workplace leads to build and roll out emergency response plans and WVPPs that meet local regulatory requirements while staying consistent with Harvey's global standards.
- Maintain and evolve global design standards (furniture, finishes, signage) so offices feel consistently "Harvey" as we scale into new markets.
- Drive sustainability initiatives across offices - vendor and materials selection, energy and waste programs - and track progress against goals.
- Own the global rollout of Workplace tooling and software - evaluating, piloting, and implementing platforms like desk booking, occupancy, and ticketing, and driving stakeholder training and adoption.
- Own global and national vendor contracts (F&B, janitorial, plants, and similar categories) - procurement, negotiation, and the master vendor relationship - while regional workplace managers own the day-to-day relationship, performance, and feedback in their offices.
Global Playbook & Portfolio Management (Moves & Openings)
- Build and maintain the FDOB checklist and playbook that regional workplace leads execute against for satellite moves, expansions, and new-office openings.
- Own the portfolio-level calendar tracking when and where expansions and new offices are happening across the org, so Workplace can sequence and resource projects appropriately.
- Step in to lead a move, opening, or buildout directly where a region doesn't yet have an established workplace manager, or where the existing regional team doesn't have the bandwidth - expect this to be a shrinking share of the role over time as regional coverage matures.
- Coordinate with IT, Security, and AV to keep day-one readiness standards current in the playbook, so regional teams can deliver consistently without you running each project personally.
Program Management
- Build and maintain project plans, schedules, and budgets across global programs and the FDOB playbook; track milestones, dependencies, and risks, and communicate status clearly to stakeholders and leadership.
- Maintain the portfolio-level view across all in-flight and planned moves, openings, and buildouts, flagging sequencing and resourcing risks to leadership.
- Manage vendor relationships tied to your global contracts and programs, holding them accountable to schedule and quality.
- Report to the Global Workplace Operations Manager to ensure every program and playbook meets Harvey's workplace standards and sets regional teams up for smooth steady-state operations.
WHAT YOU HAVE
- 5+ years in workplace operations, program management, or project management, with experience leading cross-functional programs such as health & safety, emergency preparedness, sustainability, or systems/tooling rollouts.
- Strong program design and playbook-building instincts - you'd rather build a system and standard that others execute against well than run every project yourself.
- Experience managing vendor and procurement relationships at a national or global scale.
- Strong command of project management fundamentals - scope, schedule, budget, risk, and stakeholder communication.
- Experience partnering with (not necessarily owning) construction, real estate, or facilities teams on office moves or buildouts.
- Excellent organizational and communication skills; you keep complex, fast-moving programs on track and everyone informed.
- Comfort with ambiguity and a hands-on, get-it-done approach.
- Based in Chicago and able to work on-site at our Chicago office, with willingness to travel to other sites as projects require.
NICE TO HAVE
- Experience building or administering H&S programs, emergency response plans, or WVPPs.
- Experience with sustainability program design or reporting.
- Familiarity with project / workplace tools - e.g., Asana, Smartsheet, Envoy, OfficeSpace.
- Experience building playbooks or programs that scale across a distributed, multi-region team.
COMPENSATION
$120,900 - $181,300 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai