Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an
HR Business Partner (HRBP)
to provide dedicated HR partnership to warehouse operations across an assigned region (North or South).
This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness.
Key Responsibilities
Regional Business Partnership & Workforce Planning
Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters.
Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount.
Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region.
Recruitment & Employee Lifecycle
Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives.
Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams.
Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity.
Employee Relations & Manager Support
Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application.
Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required.
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution.
Performance, Engagement & Retention
Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team.
Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions.
Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs.
HR Operations, Compliance & Reporting
Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines.
Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners.
Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action.
What We're Looking For
At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage.
Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes.
Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed.
Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions.
Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion.
Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments.
Willingness to travel regularly between warehouse sites in the assigned region.
What Sets This Role Apart
Direct ownership of the people agenda for a regional warehouse network within a fast-growing business.
Opportunity to influence business decisions through workforce insights and close partnership with Operations.
A hands-on role that connects employee experience with day-to-day operational performance.
Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.
Metn, Lebanon; Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Dubai, United Arab Emirates; Port Louis, Mauritius; Beau Bassin, Mauritius; Vacoas-Phoenix, Mauritius; Mahebourg, Mauritius; Quatre Bornes, Mauritius
Apt Resources is seeking a dedicated and professional Waiter to join a reputable restaurant in Dubai. As a Waiter, you will be the face of the restaurant, providing exceptional service to guests and ensuring an enjoyable dining experience. You will be responsible for taking orders, serving food and beverages, and attending to customer needs promptly and efficiently.
This is an excellent opportunity for individuals who are passionate about hospitality and customer service, seeking to grow their career in a dynamic and fast-paced environment.
Responsibilities
Welcome and seat guests in a courteous and professional manner
Present menus, explain daily specials, and provide recommendations
Take accurate food and drink orders and relay them to the kitchen and bar staff
Serve food and beverages promptly and ensure guest satisfaction
Maintain cleanliness and organization of the dining area
Process payments and handle cash or card transactions accurately
Collaborate with team members to ensure smooth service operation
Adhere to all health and safety regulations
Requirements
Proven experience as a Waiter in a restaurant setting
Excellent customer service and communication skills
Ability to multitask and work efficiently in a fast-paced environment
Attention to detail and a friendly, approachable demeanor
Flexibility to work shifts, including evenings, weekends, and holidays
Bachelor’s degree in Hospitality or a related field
Benefits
As per the market standards
Dubai, United Arab Emirates; Port Louis, Mauritius; Beau Bassin, Mauritius; Vacoas-Phoenix, Mauritius; Mahebourg, Mauritius; Quatre Bornes, Mauritius
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Location: Jeddah, Saudi Arabia; Thuwal, Saudi Arabia
The Planning and Budgeting Advisor is responsible for providing strategic financial advice, facilitating budget planning, and ensuring the alignment of financial resources with the university’s objectives. This role supports decision-making by delivering accurate financial analysis, forecasting, and budgetary guidance to various administrative and operational units. The advisor collaborates closely with the Campus and community department manager, management, and finance teams to optimize resource allocation and manage operational expenditures (OPEX) and capital expenditures (CAPEX).
Responsibilities
Provide financial forecasting, analysis, and reporting to support strategic decision-making for Campus and community department.
Ensure alignment of budgetary plans with Campus and Community goals and priorities.
Strong understanding of budgeting, financial planning, and forecasting processes.
Prepare detailed financial reports, variance analyses, and cost assessments for both OPEX and CAPEX.
Ensure effective management of operational expenditures by identifying potential efficiencies and cost reductions.
Monitor budget performance and provide regular updates on financial status, risks, and opportunities.
Analyze financial trends and identify cost-saving opportunities while ensuring resource optimization.
Work closely with Campus and community units to gather budget inputs and provide guidance on financial planning processes.
Advise leadership on budget policies, financial planning strategies, and funding requirements.
Recommend appropriate adjustments to budgets and resource allocation in response to operational needs or external factors.
Assist in financial scenario planning and risk management for strategic projects and initiatives.
Proficiency in financial modeling, variance analysis, and cost control methods.
Capability to identify cost-saving opportunities and efficiencies within budgetary constraints.
Ability to align financial planning with the university’s strategic goals and priorities.
Expertise in long-term financial scenario planning, risk assessment, and contingency planning.
Ability to analyze complex financial data, interpret trends, and provide recommendations to optimize resource allocation.
Requirements
Bachelor’s degree in Finance, Accounting, Economics, or a related field. Professional certifications such as Advanced Financial Management are advantageous and desirable. Advanced proficiency in financial software and tools (e.g., ERP systems like SAP, Oracle, or PeopleSoft).
5 years of experience in budgeting, financial planning, or advisory roles, preferably within a higher education or non-profit setting.
Proven experience in managing and reporting on both operational (OPEX) and capital expenditure (CAPEX) budgets.
Experience working in a collaborative, multi-stakeholder environment with exposure to large-scale budget management.
Strong command of Microsoft Excel for financial modelling, data analysis, and forecasting.
Familiarity with business intelligence tools and financial reporting software (e.g., Power BI, Tableau).
Location: Kyiv, Ukraine; Lviv, Ukraine; Ivano-Frankivsk, Ukraine; Lutsk, Ukraine; Odesa, Ukraine; Vinnytsia, Ukraine
At
Label Your Data
, we are looking for a
Legal Counsel
who is eager to apply their knowledge of international law, already working with international clients in IT and ready to own the legal function of an AI data company.
Sounds exciting? There’s more to come 😎
🔺 What you will be doing:
Draft, review, and manage commercial agreements, including Master Service Agreements (MSAs), Non-Disclosure Agreements (NDAs), assignment agreements, and other client- and supplier-related contracts;
Support contractual matters involving both Ukrainian and international counterparties;
Conduct legal due diligence and assess legal risks related to suppliers, contractors, and business partnerships;
Provide legal advice and support to internal stakeholders (HR, IT, Marketing, Finance, Operations) on contractual, commercial, and compliance-related matters;
Manage debt recovery and accounts receivable legal matters, including advising on collection strategies, negotiating repayment arrangements, resolving payment disputes, and coordinating with internal stakeholders and external counsel to mitigate financial risk;
Assist with maintaining and updating internal legal templates, policies, and contractual processes;
Monitor legislative and regulatory changes relevant to the business and recommend necessary updates to internal policies and contractual frameworks;
Collaborate with external legal advisors when needed on specialized or cross-border matters.
🔺 What We’re Looking For:
Master’s degree in law;
Fluency in English and Ukrainian, including legal drafting;
Previous experience with international agreements and counterparties;
2+ years of professional legal experience working in IT, outsourcing, SaaS, or international business environments;
Foundational knowledge of data protection and privacy laws, such as GDPR and related regulations;
Proven hands-on experience negotiating, drafting, and reviewing contracts with clients and suppliers;
Strong analytical, legal, and research skills with attention to detail;
Goal-oriented, proactive, and comfortable working in a fast-paced, business-driven environment.
🔺 Why Label Your Data:
Competitive monthly rate in USD;
Business hours;
Opportunity to work fully remotely;
Greenhouse conditions for self-development;
Inclusive international environment;
Amazing team connectivity;
Paid intensive training and trial period;
Responsive management interested in your growth and long-lasting cooperation.
If you’ve made it this far, there’s a strong chance this role resonates with your experience and ambitions — we’d be glad to connect and discuss it further.
Location: Tbilisi, Georgia
We are looking for a seasoned sales professional to join our private client team in Tbilisi, someone who knows how to work with discerning buyers. You will offer clients a personal, discreet and seamless experience, and close high-value property transactions.
Key responsibilities:
Act as the personal point of contact for a portfolio of high-net-worth clients
Bring in new clients through your existing network and personal recommendations
Host private viewings and individual project presentations
Shape tailored property proposals around each client’s lifestyle and investment priorities
Negotiate and close premium transactions from start to finish
Handle client data with full confidentiality and keep CRM records accurate
Provide ongoing after-sales care to build long-term loyalty
Achieve personal sales and revenue goals
Requirements
4+ years in premium or luxury sales, for example in real estate, private banking, luxury cars or fine jewellery
An existing network of affluent, high-net-worth clients
Experience in running private viewings and personal presentations
A tactful, discreet manner and a commitment to excellent service
Proven results in closing high-value deals
Excellent relationship-building and negotiation skills
Fluency in Russian and Georgian
A good command of English
Benefits
Salary and an increased commission
Access to premium projects for private viewings and presentations
Freedom to develop your own private client portfolio
A high-value product that matches the expectations of discerning buyers
Location: Uzbekistan
We are looking for a results-driven Sales Manager to join our real estate sales team in Tashkent. In this role, you will guide clients through the full purchase journey, from first contact to closing. You will work with leads from partner agencies, online campaigns and showroom visits.
Key responsibilities:
Handle incoming leads from partner agencies, online advertising and walk-in showroom visitors
Identify client needs, budget and investment goals, and recommend suitable properties
Prepare for and conduct property viewings and project presentations
Manage the full sales cycle: negotiation, offer, booking and closing
Keep all client interactions, deal stages and follow-ups up to date in the CRM
Build and maintain long-term relationships with clients and partner agencies
Meet monthly and quarterly targets for deals, sales volume and conversion
Monitor the Tashkent real estate market, competitor projects and pricing
Requirements
At least 2 years of sales experience in real estate or another high-value product (e.g. banking, premium automotive, luxury retail)
A proven track record with measurable results: number of deals, sales volume and conversion rates
Experience working with leads from several channels and conducting client viewings or presentations
Hands-on experience with CRM systems
Fluent Russian and fluent Uzbek
English is a plus
Strong negotiation, communication and presentation skills
Organised and target-oriented, with the ability to manage several clients and deals at once
Benefits
Salary and commission on each deal
A steady flow of leads from partner agencies, online advertising and showroom visits
A well-equipped showroom for client meetings and presentations
A CRM system and sales tools to manage your pipeline
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions.
This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers.
What you’ll do
Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget.
Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams.
Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements.
Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership.
Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand.
Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes.
Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently.
Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope.
What you’ll bring
Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function.
A track record of taking complex programs from design through launch, adoption, measurement, and iteration.
Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement.
Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths.
Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes.
Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers.
Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution.
Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus.
Openness to candidates with transferable experience who can build trust across teams and turn strategy into results.
About the team
The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements.
Operating context & accountability
You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk.
Key responsibilities - safety management and compliance
- Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting.
- Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries.
- Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk.
- Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion.
- Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership.
- Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners.
Key responsibilities - operational and technical risk
- Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls.
- Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation.
- Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood.
- Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities.
- Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds.
- Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure.
Key responsibilities - investigations and culture
- Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio.
- Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification.
- Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation.
- Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions.
- Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk.
What success looks like
- Critical activities are governed by clear, adopted controls and a consistent standard across sites.
- High-severity findings are visible, owned and resolved; incident learning results in verified preventive action.
- Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible.
- The safety program scales with infrastructure growth without creating unnecessary bureaucracy.
Minimum qualifications
- At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments.
- Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training.
- Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements.
- Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English.
- Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access.
Preferred qualifications
- Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors.
- Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities.
- Recognized HSE qualification and familiarity with ISO 45001-based management systems.
- Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Enterprise Password Manager (EPM), Agentic Access—including Developer Tools—and Privileged Access, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, and engineering teams to the right solutions. Through clear technical storytelling, credible sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Experience bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market.
• Experience working in a sales-led organization with enterprise sellers, Sales Engineers, technical buyers, and complex buying cycles.
• Experience building a product motion across discovery, evaluation, technical validation, purchase, and expansion.
• Experience partnering across Product, Engineering, Product Marketing, Sales, and GTM Enablement, with the ability to build credibility with technical and executive audiences.
• Deep fluency in identity security, Privileged Access Management (PAM), secrets management, or agentic access, along with working knowledge of developer tools and the ability to translate technical product behavior into clear customer-facing guidance.
• Strong written and verbal communication skills, strategic judgment, and the ability to influence senior stakeholders while making thoughtful decisions in ambiguous environments.
• Experience launching a new product, category, or sales motion in identity security, access management, developer tools, or a related technical market; using field insights, win-loss feedback, or seller research to prioritize work; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Enterprise Password Manager, Agentic Access—including Developer Tools—and Privileged Access, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Translate Product Marketing strategy into sales motions that help IT, security, and engineering buyers secure access for developers, artificial intelligence (AI) agents, and privileged users.
• Create the pitch decks, talk tracks, qualification questions, discovery guides, product training, and other field assets needed to support customer conversations from discovery through expansion.
• Define how the portfolio fits into annual sales plays, including the personas to engage at each stage of the buying journey and the role of strategic technology and AI partnerships.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays and provide the customer, use-case, and product context needed to build credible launch and sales demonstrations.
• Measure field readiness, lead win-loss analysis, identify recurring objections and adoption barriers, and bring clear recommendations to Product, Product Marketing, Sales Enablement, and senior leadership.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Product Marketing and Enablement connects 1Password’s product strategy to the customer conversations that drive growth. In this Senior Staff individual contributor role, you’ll own the product-to-field motion for Unified Access, Software as a Service (SaaS) Manager, and multi-product expansion, helping Account Executives (AEs), Sales Engineers (SEs), and Customer Success Managers (CSMs) connect the needs of Information Technology (IT), security, finance, and executive buyers to the right solutions. Through clear cross-product storytelling, sales guidance, and close partnership with Product and Sales, you’ll help 1Password advance its mission to unleash employee productivity without compromising security. Reporting to the Director, Product Marketing and Enablement, this role is remote across the United States and Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we’re looking for:
• A track record of bringing complex technical Business-to-Business (B2B) products, new use cases, or emerging categories to market, with the ability to build product motions spanning discovery, evaluation, technical validation, purchase, adoption, and expansion.
• Familiarity with sales-led enterprise organizations, including complex buying cycles, Account Executives (AEs), Sales Engineers (SEs), technical buyers, and multi-threaded customer opportunities.
• Cross-functional leadership across Product, Engineering, Product Marketing, Sales, and Go-to-Market (GTM) Enablement, with credibility among Information Technology (IT), security, finance, and executive audiences.
• Deep fluency in multi-product enterprise software, Software as a Service (SaaS) management, or platform narratives, along with working knowledge of enterprise IT, cross-sell motions, and value-based selling.
• The ability to translate technical product behavior into clear enablement content that addresses customer problems, key use cases, and business value; collaborate effectively with Product and Engineering subject-matter experts; and earn the trust of SEs and technical buyers.
• Strategic leadership with limited supervision, including shaping portfolio priorities, readiness roadmaps, operating practices, and measurement approaches; influencing senior leaders without formal authority; and making thoughtful trade-offs in ambiguous environments.
• Strong written and verbal communication across technical, commercial, and executive audiences, including the ability to explain complex products in plain English, develop compelling narratives, maintain a clear point of view, and update recommendations when the evidence changes. You also use artificial intelligence (AI) thoughtfully to accelerate research, analysis, and content development while retaining ownership of strategy, judgment, and quality.
Preferred qualifications:
• Exposure to launching products, categories, or sales motions in SaaS management, enterprise platforms, cross-sell, or related markets; working with cross-functional buying groups and multi-threaded enterprise deals; using field data, call insights, win-loss feedback, or seller research to prioritize execution; or holding security certifications or equivalent technical training.
What you can expect:
• Own the product enablement plan for Unified Access, SaaS Manager, and multi-product expansion, prioritizing readiness work based on business impact, customer needs, launches, and field evidence.
• Own the Unified Access field narrative, master deck, pitch decks, talk tracks, qualification questions, discovery guidance, and product training that help sellers tell one connected story.
• Adapt the Unified Access and SaaS Manager stories for IT, security, finance, and executive buyers, translating product capabilities into clear customer and business value.
• Define how the products fit into cross-sell, upmarket, and multi-product sales plays, including expansion from the Enterprise Password Manager base and strategies for multi-threading opportunities.
• Act as an escalation point for strategic opportunities, join live customer conversations, support discovery and demos, and coach sellers through complex technical questions and objections.
• Equip CSMs with the stories and guidance they need to drive cross-sell, adoption, and expansion across the portfolio.
• Partner with Technical Marketing and Demo Engineering to map demos to sales plays, then use field feedback, win-loss analysis, and customer insights to improve product decisions, messaging, launches, and enablement.
USA-based roles only: The annual base salary for this role is between $180,000 USD and $261,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $152,000 CAD and $220,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is continuing to grow our teams with the best talent. This role is
completely remote friendly
within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like.
Safety is central to Reddit’s mission and long-term health. Safety & Mods Data Science operates as a closed-loop system: Safety Insights helps the organization understand, measure, and prioritize risk, while Safety Enforcement Data Science builds and optimizes the models, rules, and systems that detect and mitigate abuse effectively, efficiently, and fairly.
We are looking for a Senior Data Scientist to join Safety Enforcement Data Science. You will own one or more defined enforcement problem areas and translate ambiguous abuse risks and written policy into measurable signals, labels, detection approaches, actioning logic, and evaluation plans. You will work closely with Product, Engineering, Machine Learning, Policy, Safety Operations, Threat Intelligence, and Safety Insights partners to turn analysis into scaled mitigation.
This is a hands-on role. You will investigate adversarial behavior, prototype and evaluate models and rules, tune decision thresholds, define launch guardrails, diagnose enforcement gaps, and monitor systems after deployment. You will also help the team use modern AI methods—including language models—where they improve detection, investigations, labeling, or operational workflows, with rigorous evaluation and appropriate human oversight.
This role may involve exposure to sensitive content and participation in an incident-response on-call rotation, including occasional work outside normal hours.
Responsibilities:
Own the enforcement lifecycle.
Lead a defined abuse or enforcement problem from problem framing and signal discovery through labels and taxonomies, model or rule development, thresholding, rollout, monitoring, and iteration.
Discover and characterize abuse.
Analyze large-scale behavioral, content, account, and network data to identify adversarial patterns, emerging threats, and gaps in existing mitigations.
Build and evaluate decision systems
. Develop models, classifiers, scoring systems, rules, and analytical prototypes using the statistical, machine-learning, or GenAI methods best suited to the problem.
Define decision-quality standards.
Create evaluation frameworks that address precision, recall, calibration, coverage, robustness, fairness, user friction, reviewer capacity, and other operational costs—not model performance in isolation.
Ship with engineering partners.
Partner with Engineering and Safety ML to productionize promising approaches; define data and logging needs, launch guardrails, monitoring and alerting, escalation paths, and rollback criteria.
Translate policy into systems.
Work with Policy and Safety Operations to convert written policy and product requirements into modelable targets, labels, decision rules, reviewer workflows, and measurable enforcement outcomes.
Measure real-world impact.
Design staged rollouts, experiments, and observational analyses that test whether interventions reduce harm while managing false positives and downstream effects on users, communities, and operations.
Respond and learn.
Support investigations and urgent escalations, identify mitigation options, conduct post-incident analyses, and turn one-time findings into durable detection or monitoring improvements.
Scale the team’s effectiveness.
Build reusable datasets, evaluation harnesses, monitoring tools, and documentation; communicate clear recommendations to technical and non-technical partners; and mentor junior peers when opportunities arise.
Stay ahead of the threat landscape.
Track emerging abuse tactics and advances in detection, adversarial ML, language models, synthetic data, and human-in-the-loop safety systems, and apply them pragmatically.
Required Qualifications:
Education & Experience: Ph.D. with 4+ years OR Master’s degree with 8+ years* of relevant industry experience in Data Science, Applied Science, Economics, or a related quantitative role (e.g., Statistics, Computer Science, Operations Research).
Applied experience in safety, enforcement engineering, fraud, or similar fast-paced, adversarial domains where data may be incomplete or evolving.
Expertise in SQL and Python to write production-grade, reusable analytical code and contribute directly to data pipelines.
Strong background in statistical analysis, experiment design, causal modeling, and ML techniques (e.g., classification, ranking, anomaly/pattern detection).
Practical knowledge of evaluating real-world decision systems, including sampling, label quality, class imbalance, precision/recall, calibration, thresholding, drift, and monitoring.
Proven ability to deconstruct ambiguous problems into scopable components, bias toward action, and drive impactful decisions alongside Product, Engineering, Operations, and Policy teams.
Exceptional communication skills with demonstrated ability to convey complex technical concepts, tradeoffs, and recommendations to both technical and non-technical stakeholders.
Preferred qualifications
Experience in Trust & Safety, integrity, fraud, spam and abuse, account security, cybersecurity, risk, content moderation, or another adversarial domain.
Experience with one or more enforcement-relevant methods such as graph or network analysis, NLP, embeddings, sequence or behavioral modeling, weak supervision, synthetic data, or human-in-the-loop evaluation.
Experience applying language models to detection, investigations, labeling, reviewer assistance, or workflow automation—and measuring quality, cost, latency, and safety tradeoffs.
Experience partnering with engineers to launch and monitor models or rules in production, including incident response and post-launch tuning.
Experience designing prioritization or triage systems for human review operations, including analysis of reviewer quality and capacity.
Experience assessing fairness, bias, privacy, and policy-aware tradeoffs in automated decision systems.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-SP1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
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Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - US
About the Job:
AI-powered workflows are only as good as the customer data underneath them. LaunchDarkly helps engineering teams ship software faster and more safely through feature management, experimentation, and AI delivery tooling. As our GTM Data Governance Manager (MDM), you will set the rules that make our core customer data (accounts, contacts, subscriptions, and users) accurate, consistent, and trusted across Salesforce, our billing and finance systems, marketing automation, product usage data, and the data warehouse.
This is an individual contributor role with real ownership of the data model and its standards. You will partner with Data Engineering, GTM Systems, Finance Systems, Legal, and Security to put those standards into production. Your work is the foundation for reliable reporting, accurate territory and segmentation, clean pipeline attribution, and the AI workflows that depend on high-quality data.
Responsibilities:
Own the MDM roadmap and operating model for the account, contact, and organization hierarchy domains.
Define golden record rules: matching, merging, survivorship, and parent/child hierarchies across CRM, billing, product, and support systems.
Set data governance standards, including ownership, stewardship roles, definitions, and quality SLAs, in partnership with Sales, Marketing, Finance, and Customer Success. Run the processes for onboarding new data sources, handling change requests, and managing lifecycle events such as mergers, acquisitions, and customer reorganizations.
Design and monitor data quality rules, scorecards, and dashboards covering completeness, accuracy, duplication, and timeliness. Drive remediation and report data health, risks, and progress to leadership with clear metrics and business impact.
Specify integration patterns and acceptance criteria across Salesforce, the data warehouse, and enrichment providers, and work with Data Engineering and GTM Systems to build them. Recommend build vs. buy for MDM, identity resolution, enrichment, and data quality tooling.
Provide trusted, well-documented data products for analytics and AI use cases. Act as the data owner with Legal and Security on PII handling, GDPR and CCPA requirements, retention, and access controls.
Who You'll Work With:
Data Engineering and GTM Systems build pipelines and Salesforce configuration. Legal and Security own privacy and security decisions, and you inform them as the data owner. You own the rules, standards, and acceptance criteria that tell everyone else what "correct" looks like.
Qualifications:
8+ years of experience in data management, data governance, data engineering, or analytics, including 2+ years leading MDM or data quality programs.
Hands-on experience designing match, merge, and survivorship rules and golden record or hierarchy models, with results you can describe.
Experience with Salesforce data models and CRM data quality at scale.
Experience building and operating a data governance framework: policies, stewardship models, and SLAs.
Ability to translate business needs into data requirements and explain technical tradeoffs to non-technical stakeholders.
A track record of delivering cross-functional programs without direct authority.
Nice to Have
Experience at a B2B SaaS company with a product-led or hybrid sales motion, including mapping product users and workspaces to CRM accounts.
Familiarity with enrichment and firmographic data, entity matching approaches, and ML-assisted or LLM-assisted matching and cleansing.
Working knowledge of data privacy regulations (GDPR, CCPA) and security frameworks such as SOC 2.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$152,900
- $210,210
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $137,600
- $189,200
**
Zone 3:
All other US locations - $129,900
- $178,640*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: London, England, United Kingdom
About the Job:
LaunchDarkly helps developers de-risk every release and deliver better software faster. As Manager, Corporate Sales, UKI & Northern Europe, you’ll lead and develop a team of Corporate Account Executives focused on new business and expansion opportunities across the region.
You’ll own the team’s revenue targets and provide hands-on coaching across pipeline generation, discovery, deal progression, forecasting, and customer engagement. You’ll build a consistent operating rhythm, help Account Executives develop their skills, and partner cross-functionally to turn regional priorities into strong execution.
This role is ideal for a sales leader who enjoys developing talent, stays close to the details of the business, and brings a disciplined, customer-focused approach to selling technical solutions.
Responsibilities:
Lead, coach, and develop a team of Corporate Account Executives to achieve quarterly and annual revenue targets across new business and expansion.
Establish a consistent outbound prospecting and pipeline generation rhythm, partnering with Marketing and Sales Development to create and convert qualified opportunities.
Provide hands-on coaching through call reviews, one-on-ones, pipeline reviews, and deal strategy sessions to strengthen discovery, qualification, value articulation, negotiation, and close execution.
Own the team’s sales forecast, inspect pipeline quality and deal progression, and identify risks and actions early to improve predictability.
Set clear performance expectations, monitor individual and team results, and use data to identify coaching priorities and support improvement.
Partner with Account Executives on key customer relationships and complex opportunities, helping them engage technical and business stakeholders and build compelling business cases.
Hire, onboard, develop, and retain high-performing sales talent; build an inclusive culture of accountability, collaboration, and continuous learning.
Collaborate with Solutions Engineering, Marketing, Sales Development, Customer Success, Revenue Operations, and Enablement to improve sales execution and support a coordinated customer experience.
Maintain strong Salesforce and sales-tool discipline, ensuring accurate opportunity data, clear next steps, and reliable performance reporting.
Contribute field insights and practical recommendations to Corporate Sales strategy, sales methodologies, process improvements, and regional initiatives.
Qualifications:
Demonstrated success in SaaS sales, including a strong track record in a quota-carrying closing role and 3+ years of sales management or team leadership experience.
Proven ability to lead teams to meet or exceed revenue targets in a Corporate, Commercial, SMB, or Mid-Market sales environment.
Experience building outbound pipeline and coaching Account Executives across the full sales cycle.
Strong forecasting, pipeline management, and analytical skills, with the ability to translate performance data into clear actions.
Experience hiring, onboarding, coaching, and developing sales talent, including addressing performance gaps constructively.
Excellent communication, presentation, and negotiation skills, with the ability to build credibility with customers and cross-functional partners.
Experience selling to technology buyers or developer-centric audiences; familiarity with the software development lifecycle, DevOps, or feature management tools is a plus.
Familiarity with MEDDPICC, Command of the Message, or comparable sales methodologies, and the ability to reinforce them through practical coaching.
Ability to operate with urgency, adaptability, and sound judgment in a fast-paced, high-growth environment.
A collaborative leadership style and genuine commitment to mentoring others while remaining accountable for team results.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a People Systems, Analytics and AI Manager to be our subject matter expert on HR systems and to turn People data into insights that help business leaders make better decisions. You will build the reports, analytics, and dashboards that tell the story of our workforce, and you will use AI tooling to make those stories faster to create, easier to understand, and more compelling.
This is an individual contributor role reporting to the Director, People Programs, Systems and Analytics. You will work closely with People Operations, Finance, and leaders across the business, and you will own your work from question to insight to action.
We are looking for someone who combines deep HR systems knowledge with strong analytical skills, creativity in how data is presented, and sound judgment about people data and AI.
Responsibilities:
Serve as the subject matter expert for our HR systems (HRIS, applicant tracking, performance, compensation, and learning platforms), including configuration, data integrity, security roles, integrations, and release management.
Design, build, and maintain reports, dashboards, and analytics on headcount, hiring, retention, engagement, compensation, and workforce planning that leaders use to make decisions.
Partner with People, Finance, and business leaders to translate questions into clear metrics, definitions, and analyses, and to recommend actions based on what the data shows.
Use AI tools to accelerate analysis and create compelling data stories and visualizations, including automated insights, natural-language summaries, and executive-ready narratives.
Establish and govern People data standards: metric definitions, data quality checks, documentation, and a single source of truth across systems.
Protect employee data by applying privacy, confidentiality, and access controls, and by partnering with Legal and Security on responsible use of AI with People data.
Own the intake, prioritization, and delivery of system and reporting requests, balancing quick turnarounds with scalable, self-service solutions.
Automate recurring reports and manual workflows to reduce effort and errors, and identify new opportunities where systems and AI can improve the employee and manager experience.
Support system projects such as new module rollouts, integrations, data migrations, and annual cycles (performance, compensation, and engagement), including testing, training, and documentation.
Enable People Operations teammates and managers through training, office hours, and clear guides so they can use data and tools with confidence.
Stay current on HR technology, analytics, and AI trends, and bring practical recommendations to the Director, People Programs, Systems and Analytics.
Qualifications:
8+ years of related experience in HR systems, People analytics, or HR operations, with hands-on ownership of reporting and dashboards in a technology or high-growth environment.
Expert-level knowledge of at least one major HRIS (for example, Workday, Rippling, or similar), including report writing, calculated fields, and security configuration.
Strong proficiency with analytics and visualization tools (for example, SQL, Tableau, Looker, Power BI, or similar) and advanced spreadsheet skills.
Demonstrated fluency with AI tooling to analyze data, generate insights, and build visualizations and narratives, with sound judgment about accuracy and appropriate use.
Ability to translate business questions into metrics and communicate findings clearly to non-technical leaders.
Strong understanding of data integrity, privacy, and confidentiality practices for employee data.
Proven ability to manage multiple projects and stakeholders independently and deliver on time with attention to detail.
Curious, pragmatic problem solver who enjoys simplifying complex processes and data.
Comfortable working with a highly distributed team across time zones.
Nice to Have:
Experience with data pipelines, data warehouses, or scripting (for example, Python or dbt).
Experience with integrations and workflow automation tools.
Knowledge of workforce planning, compensation, or engagement analytics.
Bachelor's degree in Information Systems, Analytics, Business, Human Resources, or a related field, or equivalent experience.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
121,800 - $167,530
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
109,700 - $150,810
**
Zone 3:
All other US locations - $
103,600 - $142,450
*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
What keeps players coming back to a digital marketplace, and how should D&D Beyond grow in a way that strengthens the broader Dungeons & Dragons experience?
We’re hiring a
Senior Manager, Commercial Strategy
to help answer those questions and shape the next phase of growth for
D&D Beyond
.
This role will be responsible for improving how the marketplace serves D&D fans of all types. You'll own how the marketplace performs — from how products are promoted to how new users become paying customers and stick around. This is a cross-functional role that touches Product, Marketing, Finance, Analytics, and Franchise teams, and requires someone equally comfortable with setting strategy and driving execution.
This is a hybrid role and requires three days a week in our Renton, WA office.
What You’ll Do
Lead commercial strategy and annual planning for D&D Beyond. Set annual revenue and margin targets and own the plan to hit them.
Lead merchandising and promotions end-to-end: design seasonal sales, lead launch planning, and conduct post-launch analysis.
Work closely with product leads to refine the new user experience so more players make their first purchase and keep coming back.
Partner across teams to identify growth opportunities, launch commercial initiatives and improve the overall marketplace experience.
Track performance through metrics like conversion, retention, and margin, and use what you learn to drive continuous improvement.
What You’ll Bring
6–10 years in commercial strategy, digital commerce, or a related field (gaming, entertainment, eCommerce, or subscriptions preferred).
Strong analytical and financial skills, with the ability to make clear recommendations despite competing priorities.
Hands-on experience with monetization, storefront optimization, and promotional planning.
A track record of leading cross-functional initiatives and influencing Product, Marketing, Finance, Analytics, and Franchise partners.
Passion for games and Dungeons & Dragons is a plus!
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$126,600
—
$230,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Los Angeles, CA or Remote
Workplace: onsite
About the Role
Spin.AI is looking for a creative, organized, and results-driven
Field Marketing Manager
to lead and execute field marketing initiatives across our portfolio of brands, including Spin.AI, Revyz, and DoControl.
In this role, you'll own the planning and execution of high-impact events and field marketing programs, including major cybersecurity conferences, industry summits, trade shows, executive roundtables, customer gatherings, and regional experiences. You'll work closely with Marketing, Sales, executive leadership, and external partners to create memorable experiences that strengthen relationships, build brand awareness, and contribute to measurable pipeline growth.
We're looking for someone who combines
strong event management expertise with a strategic, business-minded approach to field marketing
. You should be comfortable managing every aspect of an event, from initial planning and budgeting to onsite execution and post-event follow-up, while understanding how each initiative supports broader marketing and revenue objectives.
This is a role with real ownership and autonomy. We value people who bring fresh ideas, take initiative, work independently, and find smarter ways to get things done.
What You'll Do:
Run a full annual calendar of 35+ events across the US, EMEA, APAC, Canada, and LATAM, ranging from major flagship conferences and regional shows to community meetups, executive dinners, and partner sessions, while stretching the budget by running events remotely through local partners and vendors.
Own the planning, coordination, and execution of field marketing programs across Spin.AI, Revyz, and DoControl, including conferences, trade shows, industry summits, executive roundtables, regional events, and customer experiences.
Manage end-to-end event logistics, including venues, sponsorships, vendors, contracts, budgets, registration, booth design, collateral, promotional materials, and onsite execution.
Collaborate with Sales teams on target accounts, pre-event outreach, meeting scheduling, attendee engagement, and post-event follow-up.
Work with Marketing to align field marketing initiatives with integrated campaigns, messaging, promotional strategies, and broader GTM priorities.
Coordinate event marketing campaigns across email, social media, paid channels, partner communications, and other relevant platforms.
Build and maintain strong relationships with event organizers, industry partners, vendors, customers, and internal stakeholders.
Track event performance, including attendance, engagement, meetings generated, qualified opportunities, pipeline influence, and return on investment.
Manage event budgets, negotiate contracts, optimize spending, and identify opportunities to improve efficiency and effectiveness.
Identify new and creative opportunities to engage cybersecurity and technology audiences through meaningful, differentiated experiences.
Leverage AI tools and AI-driven workflows to streamline event planning, research, reporting, data analysis, vendor management, and operational processes.
Continuously evaluate event performance, gather feedback, and apply learnings to improve future programs.
Experience We're Looking For:
10+ years of professional experience, including 3–5+ years owning B2B events end to end, from strategy, budget, and vendor selection through onsite execution and post-event pipeline follow-up, ideally within cybersecurity, SaaS, or enterprise technology.
Hands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones.
Proven success with innovative, out-of-the-box approaches that drive outsized results from modest budgets. You know how to make a scrappy activation, a creative partnership, or a small, well-targeted event punch well above its weight, and you have the numbers to show it.
AI-first in how you work, not just AI-curious. You already use AI as a major multiplier on your own productivity, going well beyond chatting in a browser to building AI projects, custom workflows, and automations (e.g., Claude, Claude Cowork, ChatGPT) that handle research, planning, content, reporting, and follow-up. Be ready to walk us through how you’ve set it up.
Proven experience managing conferences, trade shows, executive events, roundtables, and other B2B field marketing initiatives from concept through execution.
Strong understanding of how field marketing supports brand awareness, customer engagement, sales enablement, demand generation, and pipeline development.
Experience collaborating closely with Sales teams, marketing leadership, executive stakeholders, and external partners.
Excellent organizational, project management, and multitasking skills, with the ability to manage multiple events, deadlines, and priorities simultaneously.
Experience managing event budgets, negotiating vendor contracts, coordinating logistics, and overseeing onsite execution.
Familiarity with CRM, marketing automation, event management, and project management platforms such as Salesforce, HubSpot, or similar tools.
Strong analytical skills and the ability to evaluate event performance, report on results, and make data-informed recommendations.
AI-native proficiency, with demonstrated experience using tools such as ChatGPT, Claude, Claude Cowork, and other AI-enabled platforms to improve productivity, research, analysis, and execution.
Excellent written and verbal communication skills, with strong attention to detail and the ability to build positive working relationships.
Comfortable working independently in a remote, fast-moving, collaborative environment.
Willingness to travel for conferences, events, and onsite execution, including occasional evenings and weekends as needed.
Cybersecurity experience is a plus, but a strong understanding of B2B technology marketing and the ability to learn quickly are equally valuable.
What Success Looks Like:
Success in this role means delivering exceptional events that contribute to meaningful business outcomes. You'll be responsible for building a field marketing program that strengthens our presence in the cybersecurity market, creates valuable customer and prospect experiences, and supports revenue growth.
We'll measure success through event execution and attendee experience, qualified meetings and opportunities generated, target-account engagement, event-sourced and influenced pipeline, budget efficiency, event ROI, and strong collaboration with Sales and Marketing.
Just as importantly, success means continuously improving how we operate: identifying better opportunities, streamlining processes, applying new technologies, and creating repeatable, scalable field marketing programs across our brands.
How We Work:
You have a startup mindset.
You're a self-starter who doesn't need someone telling you what to do throughout the day. You can take an objective, build a plan, coordinate the right people, and make it happen. You're resourceful, curious, organized, and a fast learner.
We trust your expertise.
We hire great people because we want their ideas, judgment, and experience – not because we want someone to simply execute instructions. If you see a better way to approach an event, improve a process, or create an opportunity, we genuinely want to hear it. You'll have the autonomy to make decisions, take ownership, and execute in the way you believe will deliver the strongest results.
You're collaborative and dynamic.
You'll work closely with Marketing, Sales, executive leadership, and external partners. You're comfortable working across teams, bringing new ideas to the table, and building strong relationships. You value feedback, communicate openly, and understand that the best results come from working together.
You move fast.
We're a fast-moving company in an even faster-moving industry. You know how to prioritize, solve problems, adapt to changes, and keep things moving. If something doesn't work, you learn from it, adjust, and try again.
You're a team player.
We care about the work we do and the people we do it with. You take pride in producing great work, celebrate team wins, support your colleagues, and genuinely enjoy collaborating with others.
You're adaptable.
Technology changes, priorities shift, and the cybersecurity landscape is constantly evolving. You're comfortable with change and excited by the opportunity to learn, grow, and improve.
You care about outcomes.
A successful event isn't just one that runs smoothly. It's one that creates value for our customers, prospects, partners, and business. You take pride in understanding the impact of your work and continuously finding ways to improve it.
And we genuinely enjoy working together.
Across Spin.AI, Revyz, and DoControl, we believe great work and a great life should go hand in hand. We respect work-life balance, trust people to manage their responsibilities, and value positive, healthy working relationships. We work hard, move quickly, and care deeply about results – but we also want people to enjoy the work they're doing and the life they're living while doing it. A positive attitude, mutual respect, and being someone others genuinely enjoy working with matter here.
What We Offer:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
Why Spin.AI:
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
УдалённоBrazil; Argentina; Colombia; Mexico; Chile; Costa Rica
ОфисParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorRemote (United States | Canada)
УдалённоseniorRemote (United States | Canada)
San Francisco, CA | New York City, NY
УдалённоseniorRemote - United States
УдалённоRemote - US
London, England, United Kingdom
УдалённоRemote - US; Comfortable working with a highly distributed team across time zones
seniorRenton, Washington, United States
ОфисHands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones