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Location: Florida (Remote) Workplace: Remote Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all. Overview: Under the direction of the Supervisor of Revenue Cycle Management, the Revenue Cycle Management (RCM) Specialist is responsible for ensuring accurate billing and the timely submission of electronic and paper claims. This role includes monitoring claim status, researching and resolving denials or rejections, documenting account activities, and posting adjustments and collections. The RCM Specialist must demonstrate strong critical thinking skills and possess in-depth knowledge of Commercial, Medicaid, and Medicare eligibility requirements and contract guidelines. Key Responsibilities: Denial and Claims Management: - Identify and analyze denial trends, using findings to suggest process and system improvements to prevent future issues - Research and resolve unpaid, denied, and rejected claims, including communication with payers and submitting denials as needed - Handle EDI transactions, including reconciliation of payer submissions, edits, and rejection reports - Partner closely with the Insurance Verification team to identify upstream impacts on claim processing - Collaborate effectively with team members and other departments to support organization goals and implement process improvements Collections and Payment Resolution: - Complete collection activities in compliance with payer guidelines and filing limits, ensuring actions are thoroughly documented - Review posted payments and process account adjustments as appropriate Customer Support and Continuous Improvement: - Monitor patient accounts for non-payment, delayed payment, and billing irregularities, maintaining accurate records and taking appropriate steps for resolution - Investigate and respond to patient billing inquiries Competencies, Skills & Experience Required: - High school diploma or GED - 3+ years of RCM experience, with a strong preference for familiarity with accounts receivable processes - Ability to analyze claims data to spot trends and suggest mitigation strategies - A history of working in digital or virtual health - Use of medical billing systems (i.e. Candid Health, Healthie) - Extensive experience in healthcare accounts receivable and collections - Strong attention to detail with a focus on accuracy and prioritization - Excellent oral and written communication skills across internal and external stakeholders - Proven customer service abilities in resolving patient and payer inquiries - Working knowledge of medical coding principles, denials, and payer-specific requirements - Ability to thrive in a fast-paced, high-volume environment - Commitment to adhering to HIPAA and regulatory compliance guidelines - In-depth understanding of Medicaid, Medicare, and commercial insurance billing processes Preferred Skills: - A background in mental or behavioral health billing - Fluent in Spanish - Proficient in Microsoft Excel and Word Work Schedule: This is a full-time, 100% remote position. Applicants hired into this position can work from most states and will work Monday - Friday.  Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.

Location: Prague, Czech Republic Workplace: Hybrid We are one big family in Rohlík. We see the world from the better side, and we are constantly looking for ways to make each other happier. We know that even seemingly small goodies can be of great importance, and therefore, together with the rediscovered power of humanity and helpfulness, we return to our roots. To nature, honest craftsmanship, and the countryside, where there is inspiration for all who believe that it is time for good things, and especially for good food.   DEPARTMENT OVERVIEW Journal vouchers, month-end, accounting, analysis, reporting, statements, invoices, payments, balances. Does it make your head spin? At the Finance Department, we love it the most at Rohlik! We maintain the smooth running of the company and its financial health.   ROLE OVERVIEW PTP Accountant role is part of the Group Finance Centre, reporting to the Group Accounting Manager (PTP). The role is overseeing all accounting activities for the relevant process – PTP, related to the Rohlik Group and other related entities.   WHAT WE EXPECT FROM YOU - Processing of Vendor invoices in line with company policies and controls - Processing of T&E - Preparing accruals and other PTP-related journal vouchers - Open items resolution - Assuring the timelines and quality of the reconciliation process - Handle escalations, complex reconciliations, and non-standard cases. - Participate in the performance management and KPIs setting process - Drive continuous process improvements and efficiency initiatives across the PTP function   WHAT WE LOOK FOR - 1-2 years of accounting experience in a similar role - Demonstrate experience in driving continuous improvement - Advanced English language skills. German, Hungarian or Romanian are an advantage - Strong communication, interpersonal, and organizational skills required   WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $203,901 — $287,217.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $203,901 — $287,217.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $245,092 — $306,365.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Warsaw, Mazowieckie, Poland X-FLOW is a mobile game development company established in 2018. We gained recognition after the release of Happy Color , the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world. We are looking for a Software Development Engineer in Test (Back-End) to join our team. We need a skilled Engineer who can design, develop, and maintain reliable automated testing solutions, improve test coverage, and help ensure the quality and stability of our products. We are looking for someone who is particularly strong at developing automation frameworks, creating and maintaining automated test scripts, identifying potential issues, and integrating automated tests into CI/CD pipelines. At the same time, we expect a solid understanding of software testing principles, programming fundamentals, and the entire quality assurance lifecycle, along with the ability to collaborate closely with developers and QA engineers to continuously improve our testing processes. Key Responsibilities: Design, develop and maintain test frameworks (backend, load and chaos testing), including setting standards and best practices. Integrate testing and static analysis into CI/CD pipelines (linters, code style and security checks, dependency scanning) and maintain stable quality gates. Review development code and apply white-box testing to improve code quality and testability. Design, develop and maintain observability standards and shared libraries (logging, tracing, metrics, profiling), including setting best practices and onboarding guidelines for product teams. Work closely with development and DevOps/SRE teams to reduce test and quality debt, improve testability of services, and enhance developer experience (DX) through fast feedback loops Requirements: 5+ years in QA Automation, including 5+ years of backend development or testing with Go, Python or JavaScript. Experience building test frameworks from scratch using best practices, with a solid understanding of layered architecture for both backend services and test frameworks. Experience with REST/gRPC API testing, working with schemas (OpenAPI/Swagger, Protobuf) and client generation. Hands-on experience with log analysis, load test result analysis, profiling and troubleshooting performance issues using observability tools (logs, metrics, tracing). Experience with GitLab CI, artifact management, sharding/parallelism, retries and pipeline containerization. Experience with Docker and Kubernetes (k8s); familiarity with basic AWS services for test environments. Experience using AI tools in development and testing, including creating skills and workflows for AI agents. Russian - C1 level. What We Offer: Competitive salary and benefits package. Opportunity to work with a talented and passionate team in a creative and dynamic environment. Flexible working hours and remote/office work options. Career growth and professional development opportunities. A fun and inclusive company culture that celebrates diversity and creativity. Join us and let’s create great content together! When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice ( https://xflowgames.com/candidate-privacy-notice ).

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome. The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results. Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward. You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear. 🔑 You’ll play a key role by... Investigation and root cause analysis Thematic scope & root cause assessment: Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership. Quantitative data analysis: Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns. Qualitative field research & journey auditing: Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design. Evidence synthesis & impact documentation: Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps. Detailed project and workstream delivery Workstream planning & direct execution: Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum. Cross-functional & partner alignment: Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments. Risk governance & record management: Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking. Operational readiness & BAU handover: Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual. Insights, recommendations and business cases Insight synthesis & evidence auditability: Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions. Business case & operational analysis: Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals. Product & Tech process optimisation: Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery. Leadership communications & stakeholder papers: Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making. Team and portfolio contribution Portfolio mobility & cross-functional collaboration: Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve. Proactive risk & insight generation: Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions. Pillar standards & capability development: Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics. Global on-site engagement: Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation. 🤩 We’d love to hear from you if… Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover. Clear history of working directly with external partners, proving you would have the confidence to represent Monzo professionally in day to day delivery conversations. Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review. Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions. Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes. An investigative mindset and the curiosity to understand how work operates in practice. Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams. The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes. Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions. The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation. Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams. Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible. Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality. Experience working in an operational, regulated or customer sensitive environment. Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change. A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery. Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential. Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £41,300 - £52,250 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: New York; San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Harvey continues to scale, we’re hiring our first Employee Relations Business Partner to own employee relations across the US. You’ll work closely with our US People Business Partners, managers, and Employment Legal team on performance issues, investigations, and sensitive employee transitions, as well as partner on Global matters This is a hands-on role with meaningful ownership. You’ll work directly with managers and employees to resolve difficult situations while helping us scale an ER approach that is consistent, practical, and suited to a fast-moving company. WHAT YOU’LL DO - Own US employee relations matters from intake through resolution, including performance concerns, conduct and sensitive issues. Work directly with managers and Employment Legal in partnership with the relevant People Business Partner. - Lead thorough, impartial workplace investigations. Develop investigation plans, conduct interviews, assess evidence, document findings, and coordinate appropriate follow-up. - Help managers navigate difficult conversations and decisions. Challenge assumptions, distinguish facts from impressions, and provide clear guidance that balances business needs, fairness, and employee trust. - Be a thoughtful resource for employees. Listen carefully, explain processes and next steps clearly, and handle sensitive information with discretion. - Partner with Employment Legal and People Business Partners on case strategy, required reviews, employee communications, and implementation of agreed outcomes. - Build practical tools and improve how we work. Develop case-management practices and manager resources, use case trends to address recurring issues, and develop ad hoc training / programs as relevant. - WHAT YOU’LL BRING - 7+ years of experience in employee relations or related People roles, with substantial hands-on ownership of complex ER matters and workplace investigations. - Experience managing employee relations in a high-growth technology environment, ideally AI, with exposure to both technical and commercial teams. - Strong working knowledge of US employment requirements and experience translating legal guidance into practical recommendations. - Experience across both investigations and ongoing ER advisory work, including performance management, conflict resolution, and sensitive separations. - Credibility with senior leaders and the confidence to challenge a proposed approach while maintaining trust. You can be direct without being dismissive and empathetic without avoiding the difficult message. - Strong writing, organization, and judgment. You can manage competing priorities, maintain clear records, and explain your recommendations. - A low-ego, high-ownership approach. You’re comfortable operating through ambiguity, building what is missing, and adapting your approach rather than defaulting to a playbook. COMPENSATION $165,400 - $248,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Argentina; Uruguay Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Release Engineer to join a Quality Engineering team managing production and internal beta releases for one of the world’s largest social platforms — over 430 million monthly users across iOS and Android. You’ll own release operations end to end, make release readiness decisions, assess risk to production users, and actively drive mitigation strategies in a fast-moving, high-velocity environment. WHAT YOU’LL DO - Manage all aspects of the internal beta and production app release process. - Lead operations for production iOS and Android releases on a rotational basis. - Communicate all key release milestones, requirements, and changes across the organization. - Manage cross-functional relationships and ensure healthy communication among Engineering, QA, Design, and Release teams. - Help build and maintain release and developer productivity dashboards. - Write operational runbooks and documentation to support the Release team. - Research new technologies and release management methodologies for internal tooling improvements. - Continuously assess risk factors to production users and actively drive mitigation strategies. - Conduct release readiness reviews, launch communications, and post-mortem meetings as required. - Investigate, escalate, and drive solutions for emergent or complex technical issues. - Provide after-hours support as necessary. - Measure, monitor, and report on key release metrics weekly and ad hoc as needed. REQUIRED SKILLS & EXPERIENCE - 5+ years in a technical capacity with 2+ years in release management or TPM. - Experience managing mobile application releases and a deep understanding of release management principles. - 2+ years of development experience building web dashboards for internal metric tracking. - Experience working with Python, Java, or a similar language. - Experience working cross-functionally with globally distributed teams that have differing business priorities. - Excellent written and verbal communication skills — able to influence and convey messages to a wide range of stakeholders. - Strong analytical skills and experience using tools to visualize trends and monitor key metrics. - Experience making critical decisions for complex technical issues in real time, considering timelines and urgency. - Familiarity with CI/CD tools such as Bitrise, Jenkins, Fastlane, CircleCI, or equivalent. - Experience working with App Store Connect and Google Play Store Console. - BA/BS in Computer Science or a related technical field, or equivalent work experience. PREFERRED QUALIFICATIONS - Basic knowledge of shell scripting, web development, and databases. - Experience enabling change in a high-velocity engineering environment. - Strong attention to detail with the ability to execute under pressure. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania. Rohlik is transforming how people buy food — faster, smarter, and with an obsession for quality. Czech Republic is our largest and most complex market, serving over a million customers across Europe. Now we’re looking for a Head of Supply Planning & Replenishment who will take full ownership of product availability, inventory performance, supplier reliability and automation — and lead our supply chain into its next stage of growth. WHY THIS ROLE IS EXCITING - Real impact from day one — You’ll own the supply chain for our biggest market, directly shaping the experience of millions of customers. - No corporate red tape — Fast decisions, no waiting around for HQ approvals. Your good ideas will be implemented almost immediately. - Deliberately hands-on — You won’t just sit back and set strategy in presentations; you will build the reporting, analyze the KPIs, and actively improve how the department works. - AI-first tech stack — You’ll have access to top-notch tools and the freedom to use technology pragmatically to automate manual work. - Lead from the front — You’ll lead a tight-knit team of max 10 people. This is a role for someone who wants to make things move fast and be in the trenches with their team. - You’ll work closely with C-level leadership, Tech, Category and Operations. WHAT YOU’LL DO As Head of Supply Planning & Replenishment, you own the performance across all fulfillment centers and categories. We expect you to be highly independent, tech-capable, and continuously looking to improve your own knowledge. You will: - Run the day-to-day operations: You will lead the morning calls, dive deep into the daily metrics, and own KPIs such as availability, stock health, shrink, and OTIF. - Lead and build the team: Manage a small team of 8 people. You will guide and mentor them, but you are also close enough to the work to do it yourself when that is the fastest way to get things done. - Analyze and report: You won't wait for others to hand you insights. You will build your own reporting, analyze the KPIs, and use raw data to make smarter, faster decisions. - Drive efficiency and automation: Work actively with AI and modern tools to remove inefficiencies, automate ordering exceptions, and optimize how the function operates. You aren't just managing the process; you are rebuilding it to be better. - Continuously learn: You don't need to know everything on day one, but you must work tirelessly to acquire new knowledge, understand the tech, and improve the company. We move fast, and you will need to adapt and grow just as quickly WHAT YOU BRING We are not looking for decades of extensive senior leadership experience. We are looking for a sharp, driven professional who wants to build, optimize, and learn at lightning speed. You will balance strategy with hands-on execution. - 3+ years of experience in supply chain, retail, logistics, or operations. You have the foundational knowledge of ordering, inventory management, and KPIs—and the relentless drive to learn the rest. Understanding of fresh/chilled/dry supply chains is an advantage. - A hands-on, builder mindset. You are as comfortable leading a team as you are diving into raw data to fix a broken process. - Tech-capable and AI-curious. You are highly proficient with data and eager to use AI and modern tools to automate manual work. You want to use technology to actually solve problems, not just talk about them. - Ownership and drive. You set baselines, take responsibility, hit deadlines, and proactively look for ways to improve yourself and your department. You believe "better done than perfect" beats waiting for the perfect slide deck. - Languages: Fluent Czech/Slovak and advanced English (min B2, C1 preferred). WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: Poznan, Poland; Poznań, Poland The big picture : We are looking for an ambitious Junior Statutory Accountant to join our team. In this role, you will support the financial and tax departments across various European countries and participate in audit processes and year-end closings. Responsibilities : Extract and analyze data from financial systems (SAP, Workday, NetSuite) to prepare VAT and Intrastat reports. Support audits and client requests by preparing and providing required information. Assist the finance team with month-end, quarterly, and year-end closing activities. Contribute to the preparation of local statutory accounts and financial statements in accordance with local GAAP. Provide day-to-day support to the financial and tax teams. Maintain accurate records of financial transactions. Perform other ad hoc tasks and projects as required by the business. Requirements: 0–2 years of experience in accounting or finance. Basic understanding of accounting principles. Fluency in English (both: spoken and written). Customer service orientation and a proactive approach to problem-solving. Ability to work both independently and collaboratively in a team environment. Good in MS Office, with a strong focus on Excel (intermediate to advanced level). Benefits: Competitive salary package & benefits. Experience friendly office comprising young, enthusiastic, multi-national staff. Continuous improvement, training, and support from the team. Hybrid working model. International business exposure (offices across seven countries) and opportunities to travel. Stimulating, fast-paced work environment with structured opportunities for professional growth/development. About CKH: Why CKH is the best choice? CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience. We have presence in Atlanta, South Africa, Ukraine, Poland, France, Azerbaijan, Spain and Greece. Our tree logo is representative of CKH’s ideals: The roots of the tree remind us to stay grounded and humble. The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree. Churning up new ideas and positive change as the world around us grows. The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients. The treetop helps us reach higher, always stretching to new heights and goals.

Location: USA - New York From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $217,494 — $306,365.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

You'll have the freedom to shape our content marketing, experiment with new ideas, and see the impact of your work. Create content that makes a difference.

Location: PL Workplace: remote Overview: SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values. Key responsibilities: Design and optimize CRM architecture, improve user experience through front-end customizations (development inside HubSpot). Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements. Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making. Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management. Advise and support users, helping with effective HubSpot’s features usage. Required Experience: Experience of CRM system implementation. Strong analytical and system architecture skills. Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js. Proficiency with debugging and API testing tools such as browser developer tools and Postman. Knowledge of SQL and NoSQL databases. Understanding of DevOps practices: experience with Docker and Kubernetes. Experience with message brokers such as Kafka. Understanding of REST APIs and experience building system integrations. Work experience with Jira and Confluence. Russian proficiency at Fluent level (C1+). Nice to have: Experience with ClickHouse Experience configuring HubSpot or other CRM systems. Experience with Zapier, Make, or Clay. Hands-on experience with AI tools such as Claude and automation platforms such as n8n. English proficiency at B1+ level (Intermediate). Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Nairobi; Kigali; Kenya; Rwanda Workplace: Hybrid ABOUT THE COMPANY Allan & Gill Gray Philanthropy Rwanda (AGGPR) has embarked on a journey to develop responsible entrepreneurs across the African continent in service of the common good. Our Vision is an empowered, prosperous, productively engaged African citizenry thriving in ethical societies with dignity and hope. Our Mission is to attack poverty by investing in, nurturing, and empowering responsible entrepreneurs and leaders who benefit society by helping to accelerate meaningful employment creation, while embodying the values and behaviours of ethical leadership. Our Values are long-term commitment, spirit of humility and significance, excellence, responsible stewardship, and diversity and inclusion. Jasiri, one of AGGPR's main programs, invests in, nurtures, and empowers entrepreneurs who benefit society and attack poverty through the creation of high-impact new businesses, creating new markets on the African continent. - Jasiri Talent Investor is a one-year program for high-potential individuals who display exceptional entrepreneurial potential to form part of a community of high-impact, responsible entrepreneurs growing businesses from scratch. Participants are funded and guided through a process of team formation, idea generation, business validation and market entry. The program introduces Jasiri Fellows to equally ambitious co-founders, and supports them on an individual, team and business level through seasoned Facilitators and Coaches. - Jasiri Growth Accelerator invests in early-stage, high-potential startups that may still be too risky for commercial funders to invest in. Early-stage ventures with potential for high growth and demonstrated product-market fit are provided with funding to support their growth and assisted with investor readiness. Accelerator implementation is delivered by specialist external Accelerator Partners, with JGA's internal team structured around venture investment strategy, partner oversight, and portfolio capital mobilisation." Wavumbuzi is a pioneering entrepreneurship ecosystem development initiative that delivers a gamified, competency- and practice-based online challenge, purposefully designed to boost the success odds of African innovators in business, employment and social change. By engaging secondary school learners, Wavumbuzi intentionally contributes to future talent pipelines and strengthens entrepreneurial ecosystem building in East Africa. ABOUT THE ROLE The JGA Venture Investment Lead is a strategic role at the centre of Jasiri's venture investment strategy in East Africa. The Lead should ensure the long-term sustainability of Jasiri Capital, so that investment objectives are achieved, and returns are recycled to fund future investment. Operating at the intersection of venture investment strategy, Accelerator Partner governance, and investor and ecosystem relationship-building, the Lead positions Jasiri as both an investor and ecosystem orchestrator. As the public face of JGA to investors, delivery partners, and the wider East Africa startup ecosystem, the Lead also holds the internal discipline of deal pipeline development, portfolio oversight, Investment Committee management, and team leadership. WHAT YOU WILL DO 1. Strategic Oversight - Own and drive the overall Jasiri Growth Accelerator strategy, ensuring tight alignment with Jasiri Capital's investment thesis and programme/portfolio objectives. - Capture lessons learned from programme delivery and investment decisions and turn them into practical improvements to the venture support model, investment processes and decision-making. - Monitor venture ecosystem trends and draw on partner insights to improve the JGA strategy and venture outcomes. - Prepare and present detailed venture portfolio and investment reports to the Executive and Investment Committees. - Work closely with the Jasiri Talent Investor and Post Programme team to optimize internal venture sourcing and investment strategies. - Oversee the annual valuation of the JGA venture portfolio. 2. Venture Scouting & Selection - Lead venture investment decisions from deal identification, selection, due diligence completion, presentation to the investment committee for approval, to post-investment oversight. - Build and sustain strategic relationships across the ecosystem, including partners and funder platforms, to generate high-quality deal flow and high-potential ventures for the JGA portfolio. - Shape portfolio construction with a disciplined approach to sector diversification, balancing concentration risk and ensuring the venture mix aligns with Jasiri Capital's broader risk appetite and investment strategy. 3. Accelerator Partner Management - Lead the identification, due diligence, and selection of external Accelerator Partners, ensuring Jasiri works with the strongest venture-building and investor readiness expertise available across the ecosystem. - Manage Accelerator Partner relationships end-to-end, setting clear performance expectations, reviewing delivery quality, holding partners to account on contract compliance, and ensuring matched ventures consistently receive high-value support. - Establish and chair structured governance checkpoints (monthly and quarterly reviews) to maintain delivery standards across all partner-led cohorts. 4. Investor Network & Relationship Management - Build and manage Jasiri's investor network and relationships to connect portfolio ventures with the right sources of follow-on capital. - Champion Jasiri's distinct dual mandate - commercial discipline alongside measurable impact- ensuring this is clearly understood and valued by investors and partners engaging with the portfolio. 5. Portfolio Oversight & Reporting - Serve as the primary liaison to the Jasiri Capital Investment Committee for venture review and approvals, accelerator performance reporting, and portfolio escalations. - Oversee portfolio pipeline health across all active cohorts, ensuring ventures are progressing toward investment readiness and follow-on capital milestones. - Strengthen venture portfolio data and evidence-based quarterly reporting processes, ensuring timely delivery aligned with the standards expected at Investment Committee and Board level. - Strengthen venture portfolio data and quarterly reporting, ensuring these are evidence-based, timely, and aligned with the standards expected at Investment Committee and Board level. - Establish robust portfolio performance monitoring and dashboarding, providing ongoing visibility into portfolio health, growth, and capital mobilisation. 6. Budget & Team Leadership - Oversee JGA budget development and Jasiri Capital Fund management, partnering closely with the Regional Finance Manager. - Lead and manage the JGA programme team, building a lean, high-performing team through coaching, clear accountability, and a culture of continuous learning. 7. External Representation & Thought Leadership - Represent Jasiri in external accelerator, investor, and ecosystem forums, maintaining and strengthening Jasiri's positioning as a leading venture investment platform in East Africa. - Build thought leadership on East Africa's venture investment landscape, speaking credibly on market trends, capital gaps, and governance standards, and positioning Jasiri as a reference point for key conversations on venture investing in the region. WHAT YOU HAVE Education: - Bachelor's Degree in Business, Finance, Economics, or a related field; - A Master's degree or MBA is an advantage. Experience: - 8+ years of experience in venture capital, impact investing, accelerators, or an adjacent investment ecosystem-building function. - Proven experience managing external partners or vendors, including setting performance expectations and holding partners to account on contractual and delivery standards. - Demonstrated experience building and managing investor relationships and capital networks. - Experience serving as a liaison to an Investment Committee, including preparing credible portfolio performance data and decision-ready reporting. - Managing and developing a high-performing team. - Deep familiarity with the East Africa startup and investment ecosystem; existing relationships with investors, DFIs, and ecosystem players required. Skills and Competencies: - Strategic judgment: assesses venture portfolio health, identifies risk early, and makes sound capital-related decisions. - Partnerships management: sets clear expectations with external delivery partners, holds them accountable to agreed standards, and maintains effective, proactive communication that surfaces and resolves issues quickly before they escalate. - Strong Investment & Financial Acumen: draws on robust financial management expertise to rigorously assess ventures' financial health, funding structures, and overall investment position. - Investor and Stakeholder Relations: builds credible, lasting relationships with investors, co-funders, and ecosystem players that translate into real capital outcomes, not just venture introductions. - External presence and thought leadership: represents JGA with confidence, speaking with confidence on investment trends and JGA portfolio opportunities. - Effective governance and reporting: delivers clear, timely, evidence-based reporting to the Jasiri Executive Committee, Investment Committee and Board. - Commercial and impact fluency: balances commercial discipline and social impact with equal conviction.

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners. The Partner Strategy and Delivery Manager exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover. Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme. You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice. 🔑 You’ll play a key role by... Programme design and definition Programme strategy & scoping: Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives. Integrated planning & governance: Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility. Agile adaptability & BAU transition: Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU. Analysis, recommendations and business cases Problem structuring & root cause analysis: Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters. Holistic solution design: Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward. Business case ownership: Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts. Product & Tech integration: Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return. Executive decision support: Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making. Programme delivery End-to-end delivery & cross-functional coordination: Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations. Partner alignment & hands-on leadership: Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps. Governance, risk & benefit tracking: Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation. Stabilisation, BAU transfer & post-implementation review: Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives. Team and portfolio contribution Matrix leadership & coaching: Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery. Pillar standards & strategic insight: Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks. Cross-operational execution & mobility: Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation. 🤩 We’d love to hear from you if… Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners. Essential experience working with outsourced operations, suppliers or third party partners. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery. Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover. Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them. Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation. Experience developing or owning high quality business cases, proposals and decision materials. Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value. Proven ability to influence leaders, operational teams and external partners across organisational boundaries. Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme. Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes. Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations. The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues. Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome. Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control. A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome. Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change would be particularly valuable. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £51,200 - £64,700 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally. Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view. As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution. You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need. You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change. This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes. 🔑 You’ll play a key role by... Own your Partner relationships Relationship & stakeholder ownership : Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management. Framework & health oversight : Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk. Proactive issue resolution : Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations. Lead Partner governance Monthly review leadership : Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting. Governance & action tracking : Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments. Quarterly Business Reviews : Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework Manage contracts, commercial activity and records Contract lifecycle and management : Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable. Financial oversight & commercial value : Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes. Reporting & stakeholder governance : Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution Enable operations globally Operational & strategic alignment : Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments. Systemic issue resolution : Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers. Contract support & service transition : Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance. Deliver goals, improvements and valu e Strategic execution : Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery. Value & model optimisation : Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models. Scalability & best practices : Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team. Support engagement, risk and resilience Partner engagement : Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity. Risk, assurance and remediation : Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays. Resilience & continuity ownership : Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites. Lead through expertise and influence Autonomous decision-making : Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations. Cross-functional influence : Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders. Domain expertise & coaching : Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards. 🤩 We’d love to hear from you if… Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment. Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments. Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences. Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health. Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations. Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates. Can work with a high level of independence, take ownership of complex problems and drive them through to resolution. Use data and evidence to explain issues, identify opportunities and influence key stakeholders. Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority. Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern. Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery. Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team. Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards. Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments. Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams. Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £51,200 - £64,700 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role: We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce. Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the Head of Retail, Strategy & Operations , you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan. This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered. The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy. The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required. Responsibilities: Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition. Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA. Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams. Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution. Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios. Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio. Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets. Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment. Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint. Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively. Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration. Leadership Capabilities & Behaviours: Performance-focused: A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track. Structured: Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure. Influential and collaborative: Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams. Commercial and analytical: Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability. Solution finding and strategy: Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices . Thought-leadership: Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading. Change Management: Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation. Community-Building: A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation. Experience & Skills: Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience). Experience in grocery, retail or quick commerce is preferred. Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics. Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences. Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions. Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations. Strong written and verbal communication, including concise, numbers-led commentary for senior leadership. Key questions the role supports: What is our strategy for growing non-food retail across EMEA? How do we win in retail quick commerce, and what is our value proposition? Which product features and capabilities do we need to succeed? Which hero retailers do we need to onboard in each market? How do we make those retailers successful after launch? Which consumer missions and moments are we relevant to? How are we pacing against the long-term plan, and what is driving performance? Key interfaces: NV EMEA leadership, and other cross-functional senior stakeholders NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level) US DoorDash Global Retail teams (S&O, Product, Commercial, Finance) Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .