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Location: Tampa, United States; Austin, United States; Clearwater, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions. Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers. Establish clear performance expectations, career development plans, and accountability measures. Conduct regular coaching sessions, performance reviews, and talent assessments. Foster a customer-centric and results-oriented culture. Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts. Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives. Partner with Sales to identify expansion and cross-sell opportunities. Oversee customer health monitoring and intervention plans for at-risk accounts. Build relationships with executive stakeholders within key enterprise customers. Support strategic account planning and customer success strategies for the company's largest and most complex accounts. Serve as an escalation point for critical customer issues and business challenges. Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions. Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management. Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience. Act as the voice of the customer by providing actionable feedback to internal stakeholders. Drive alignment across departments to resolve customer challenges and improve customer outcomes. Establish and optimize customer success processes, playbooks, and best practices. Leverage customer health data, usage analytics, and customer feedback to drive decision-making. Forecast customer retention and manage business risks proactively. Ensure accurate account documentation and CRM hygiene. Communicate business performance, customer trends, risks, and opportunities to senior leadership. Develop dashboards and reports measuring team effectiveness and customer outcomes. Present customer success strategies and business reviews to executive stakeholders. Required Skills and Qualifications Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred. 7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles. 3+ years of people management experience leading Customer Success or Account Management teams. Experience managing enterprise and strategic customer relationships within a SaaS or technology company. Demonstrated success driving customer retention, adoption, and revenue growth. Proven ability to lead, motivate, and develop high-performing teams. Strong coaching and mentoring capabilities. Experience managing through change and driving organizational initiatives. Excellent executive presence and stakeholder management skills. Deep understanding of customer lifecycle management and customer success methodologies. Ability to identify business risks and develop mitigation strategies. Strong strategic thinking and problem-solving skills. Experience conducting Executive Business Reviews (EBRs) and value realization discussions. Experience with CRM platforms (Salesforce preferred). Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar. Ability to analyze customer usage, health scores, and business performance metrics. Strong presentation and communication skills. Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions. Knowledge of customer adoption frameworks and change management principles. Experience leading globally distributed teams. Why This Role Matters The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market. What we offer Work location is either Tampa, FL or Austin, Texas (Hybrid). Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Portugal; Brazil SUMMARY: We are looking for an experienced Head of Revenue Operations & Sales Automation to help build and scale the commercial operations behind a growing international professional services business. This is a senior, hands-on role sitting at the intersection of Sales, Finance, Delivery, Marketing and Technology. You will be responsible for creating clearer commercial processes, improving data quality and forecasting, and using automation and AI to reduce manual work and enable teams to spend more time with clients, candidates and growth opportunities. You will lead a small team focused on revenue intelligence, systems, automation and enablement, while working closely with senior commercial and finance stakeholders. WHAT WILL YOU BE DOING: As part of an agile software development team, you will: Own and continuously improve the commercial operating model, including sales stages, pipeline rules, forecast categories, MEDDPICC standards and regular commercial review processes. Build a trusted commercial data model across HubSpot, Bullhorn, Finance systems and Power BI. Establish clear standards for data quality, ownership, accuracy, completeness and reconciliation. Provide commercial leaders with meaningful visibility into pipeline health, forecasting, conversion, productivity and commercial risk. Own the roadmap for HubSpot, Bullhorn, Power BI, integrations, workflow automation, sales tooling and approved AI solutions. Identify opportunities to automate repetitive processes and reduce manual administration across sales and recruitment workflows. Design practical AI-enabled workflows where AI can prepare, analyse, recommend and complete appropriate low-risk tasks while maintaining clear human oversight. Establish appropriate governance around automation and AI, including permissions, testing, monitoring, data access and approval processes. Work closely with Finance on commission inputs, reconciliation, audit trails and exceptions. Partner with Marketing to improve lead definitions, scoring, routing, hand-offs and campaign-to-pipeline reporting. Embed MEDDPICC into CRM workflows, qualification standards, deal reviews, forecasting and manager coaching. Create dashboards, playbooks and practical tools that help managers, sellers and recruiters make better commercial decisions. Lead the adoption of new processes and technology through pilots, training, communication, feedback and continuous improvement. Review the commercial technology portfolio and identify opportunities to simplify tools, improve integrations and demonstrate value from technology investment. Manage external implementation partners where specialist HubSpot, Bullhorn, Power BI, integration, data or AI expertise is required. WHAT WE ARE LOOKING FOR: 5+ years' experience leading Sales Operations, Revenue Operations, commercial systems or go-to-market transformation within a B2B environment. Strong experience designing, implementing and driving adoption of CRM processes, ideally within HubSpot. Confidence working across CRM, ATS, reporting and finance-related data workflows. Strong understanding of pipeline management, forecasting, sales process design, data governance and commercial reporting. Practical experience implementing workflow automation, system integrations or AI-enabled process improvements. Strong analytical capabilities and experience with Power BI or comparable reporting platforms. Experience turning commercial data into actionable insights for senior leadership and sales management. Strong stakeholder-management skills, particularly when working with senior Sales and Finance stakeholders. Proven ability to drive organisational and behavioural change rather than simply implementing technology. Ability to combine strategic thinking with hands-on execution in a lean and fast-moving environment. A commercial mindset with a focus on measurable improvements in forecasting, productivity, adoption and revenue performance. Strong verbal and written communication skills in English AWESOME BUT NOT REQUIRED: Experience implementing MEDDPICC or another structured B2B sales methodology. Experience working with Bullhorn or another recruitment-focused ATS. Experience supporting commissions, incentives or sales-performance management processes. Previous ownership of a HubSpot implementation, major CRM migration or multi-system integration programme. Experience designing or implementing AI-enabled sales or revenue operations workflows. Familiarity with AI governance, data privacy, permissions and access controls. Relevant certifications in HubSpot, Revenue Operations, Power BI, data governance, automation or change management. Experience working within professional services, technology consulting, recruitment or another people-led B2B services environment. WHAT’S IN IT FOR YOU? Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture. A culture in which we don’t criticise failure but ensure we learn from our mistakes An Agile environment where your ideas are welcome The possibility to grow and experience different projects Ongoing Training & Mentoring The possibility of travelling - ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY

Location: Remote US Nationwide About the Role Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states. This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move. We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it. What You'll Own AR and denials. Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them. Metrics and reporting. Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics. Systems. Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product. Front-end revenue integrity. Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change. Automation and AI leverage. Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls. Cash forecasting. Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built. Compliance. Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale. What Success Looks Like Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve! AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction. Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source. Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume. Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations. Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue. Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed. What We're Looking For 10+ years in RCM, including 5+ years leading RCM teams. Experience in one or two startups. You have built from square one and stayed flexible as the business changed. Deep outpatient behavioral health and Medicaid/MCO billing expertise. Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters. A track record of standing up reporting, automating manual work, and leading system migrations. Comfort owning numbers publicly and being wrong out loud when the forecast misses. Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out. Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering. Nice to have: Experience with school-based, pediatric, or youth behavioral health programs. Experience billing across multiple states with a multi-state licensed clinician workforce. Familiarity with BI tools. Exposure to value-based or outcomes-linked payer contracts. Compensation and Benefits The target base salary range for this role is $175,000 , plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned. Generous equity package Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents Flexible unlimited time off, company holidays, and quarterly mental health days Fully remote work from anywhere in the United States

Location: San Francisco, CA or Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure. The Gateway sits at the center of modern AI applications, offering: - A model and tool routing layer with built-in security and cost optimization - A familiar OpenAI-compatible interface and MCP server - Unified observability and policy enforcement - Auto-RAG, tool injection, session summarization, and more We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development. _______________________________________________________________________ WHAT YOU’LL DO - Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x - Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production - Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership - Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end - Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on - Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence - Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example - Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next KEY PROBLEMS YOU’LL HELP SOLVE - Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on - Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale - Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on - Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find - Set the bar for developer experience through intuitive APIs and first-class observability - Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability _______________________________________________________________________ WHO YOU ARE Required Qualifications - 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale - Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced - Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on - Fluency in Go and/or Rust - A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own - A strong product mindset, with real experience shaping technical direction rather than only executing against it - Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience BONUS QUALIFICATIONS - Prior experience with OpenAI, Anthropic, or similar LLM APIs - Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI) - Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways - Understanding of OAuth 2.1, secret management, and cloud IAM systems - Experience with Kubernetes, Docker, and microservices architecture - A track record of setting technical standards that other teams or engineers went on to adopt _______________________________________________________________________ WHY JOIN US? - Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software. - Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications. - Impact at scale: Your work will touch tens of thousands of developers building AI-first applications. - Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking. - Remote-first culture: Work from anywhere with a team that trusts and empowers you. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - US Role Overview This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you.. Key Responsibilities Technical Leadership Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns. Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice. Lead design reviews for observability work and represent the team in cross-functional architecture discussions. Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations. Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors. Observability Platform Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales. Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers. Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services. Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility. Drive expansion of internal application telemetry in partnership with application teams to improve visibility. Define capacity and retention strategy for the telemetry stack as the fleet grows. Infrastructure & Automation Own infrastructure-as-code for observability stack deployments across multiple Kubernetes clusters. Write and review automated playbooks for configuration management and automation across Debian-based bare metal servers. Partner with the SRE team on Consul-based service discovery for VictoriaMetrics scrape target automation. Lead Ceph storage observability, including OSD health, performance metrics, and integration with alerting. Collaborate with the Network Engineering team on BGP, routing, and network-level observability. Required Qualifications 8+ years in a systems engineering, SRE, DevOps, or observability-focused role, including demonstrated technical leadership on a platform or infrastructure team. Deep hands-on experience with Prometheus, VictoriaMetrics, or equivalent metrics platforms, including PromQL, Alertmanager, and operating these systems at scale. Experience designing and operating log aggregation pipelines such as Elasticsearch/OpenSearch, Logstash, Filebeat, or similar. Working knowledge of distributed tracing (Jaeger, OpenTelemetry, or equivalent), including instrumentation strategy, not just operation. Proficiency in Python and/or Go for automation and tooling. Experience with Kubernetes, including deploying workloads and understanding pod networking and storage. Experience with infrastructure-as-code tooling and configuration management. Strong understanding of Linux internals, with Debian/Ubuntu preferred. Demonstrated experience mentoring engineers and raising the technical bar on a team. Excellent written and verbal communication skills. You'll work across engineering, SRE, security, and leadership, and you'll be expected to write design documents that drive decisions. Preferred Qualifications Experience leading the evaluation or deployment of AIOps tooling, including alert correlation, deduplication, or automated root cause analysis. Experience building, deploying, or operating AI agents or agentic AI systems. This is a strong differentiator. Familiarity with LLM APIs (Anthropic, OpenAI) or self-hosted LLM inference in an infrastructure context. Familiarity with Ceph storage, including OSD management, pool configuration, and CRUSH maps. Experience with incident management platforms. Familiarity with BGP, network observability, or working in multi-DC environments. Experience with secrets management in production environments. Experience operating in a regulated or compliance-driven environment. Prior experience in a storage-focused company or hyperscale infrastructure environment. What You'll Work On A telemetry stack spanning several data centers with exabytes of storage under observation. Real infrastructure at scale: Kubernetes, Ceph, Vitess, KVM, and a custom storage platform serving hundreds of thousands of customers. A collaborative team that values engineering excellence, transparency, and operational rigor. Pay Transparency To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The expected salary range for this role is $178,000 - $200,000 plus 10% target annual bonus and RSUs. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: Remote, Australia; Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview of the Role As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan. Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities. In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business. Some Examples of Our Projects Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets What You’ll Do Own the APJ customer story, reference and proof library, and associated pipeline. Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership. Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time. Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories. Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities. Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact. Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes. Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones. Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs. What You’ll Bring Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS. Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle. A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers. Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority. Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics. Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment. Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes. Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives. About the Team The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Title: Data Center Strategy - Edge Available Locations: San Francisco, Austin, Seattle, or New York About the Role We are seeking a new Data Center Strategy team member to improve the quality and unit cost and grow the size and number of our colocation sites/PoPs, and help us understand where on the map Cloudflare’s infrastructure needs to go next.  You possess a broad set of contacts across the data center industry and are able to navigate local and international businesses in various markets to drive the best possible deal parameters.  You will unlock efficiency within our vendor partner portfolio by understanding how to structure contracts to follow demand, keeping abreast of unique market dynamics and insights that help us negotiate, and managing vendor partner relationships to know where to invest and partner further with existing or new partners.  We are looking for someone who excels at progressing many projects in parallel, managing dynamic day to day priorities with many stakeholders, and has experience implementing and refining sourcing best practices in a high growth environment.  Getting stuff done is a must! The Data Center Strategy team is part of Cloudflare’s global Infrastructure strategy team. The infrastructure strategy team grows and manages Cloudflare’s global data center/PoP footprint, enabling Cloudflare’s tremendous growth with compute, network, and data center infrastructure, utilizing an extensive range of global partner vendors. What You'll Do: Define regional vendor strategy for data centers Own deals end to end involving new and existing data center vendors and sites to support Cloudflare’s infrastructure growth including planning, RFP, commercial negotiation and execution Work cross-functionally with legal, operations, capacity planning, network strategy and security teams to understand requirements and project timelines Establish and conduct scheduled QBR and other vendor management activities with top category partners Represent Cloudflare credibly to external partner C-level senior management and at public conferences/events Expert point of contact for internal business customers & external colocation partner vendors as needed Contribute information to annual data center budget for effective tracking and benchmarking of infrastructure costs Review colocation spend & invoices for management approval Other duties as assigned Must Have Skills: 10+ years in planning and managing data center footprints within a fast moving enterprise technology organization or cloud services, software or colocation company Ability to multi-task and manage complex projects across multiple teams and geographies within set deadlines Ability to navigate, solve problems and answer questions with minimal supervision Relationship management experience and excellent communication skills Demonstrated experience in commercial negotiation Experience with rack, site power and white space planning (data center sales engineering) a plus Experience with or understanding of network concepts a plus Experience in budget planning, financial analysis, or other analytical role a plus Experience with Jira a plus Multilingual and/or experience living/working/conducting business in another country a plus Bachelor's degree or equivalent experience required Nice-to-Have SKills: Sale-leaseback, JV, or PPA / power-procurement work Existing relationships with developers, wholesale operators, brokers, or utilities High-density / liquid-cooling site constraints Network (fiber diversity, latency, MMR) Government incentives or economic-development agreements Another language Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $166,000 - $271,000 For New York based hires: Estimated annual salary of $158,000 - $257,000 For Seattle based hires: Estimated annual Salary of $158,000 - $257,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW This is a second-line leadership role where you will lead frontline managers, build a world-class team, and own the regional SMB number. You will be responsible for turning strong early traction into a repeatable, high-performing go-to-market engine across legal and professional services. We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the EMEA market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high-stakes competitive environments. We are looking for someone who has led multi-team segments, developed high-potential sales managers, scaled teams in ambiguity, and knows what great looks like in complex SaaS sales. WHAT YOU'LL DO - Lead, coach and develop a team of SMB Sales Managers across EMEA, driving accountability for net new logo and expansion ARR targets. - Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution - Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution. - Own EMEA SMB forecasting and pipeline health, providing accurate reporting to senior leadership. - Hire, coach, and retain top managerial talent; build a strong leadership bench across the region. - Partner with global SMB leadership to localize and refine the sales playbook for EMEA markets. - Develop executive relationships with Harvey’s highest value Mid Market customers across the region - Work cross-functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region. - Represent EMEA SMB in global planning cycles, headcount discussions, and strategic initiatives. WHAT YOU HAVE - 10+ years of B2B tech sales experience, including 4+ years managing and developing sales managers or senior individual contributors. - Demonstrated success leading a regional or multi-market sales organization in a high-growth, early-stage environment. - Strong track record of selling complex software to enterprise or SMB clients using a consultative, value-based methodology. - Experience operating across EMEA markets, with an understanding of regional dynamics, buyer behaviors, and legal industry nuances. - Exceptional communication and executive presence — able to influence both frontline teams and senior stakeholders. - Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York, NY; Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role You will... Derive insights from data to influence product roadmaps and drive business results Apply advanced analytical methods, structural approaches, causal inference, and/or machine learning and AI to model user behavior and estimate the impact of potential new feature implementations, and collaborate with product and engineering teams to develop solutions Evaluate product experiments to create and improve user experiences Communicate and present findings and recommendations to senior management Help preserve our culture of fact-based decision making as we scale You have... Pursuing a PhD degree (in at least the third year of PhD program) in a quantitative field (e.g. Economics, Finance, Statistics, Math, Linguistics, Computer Science, Computational Social Science, ML/AI), ideally planning to graduate in Fall 2027 or Spring/Summer 2028 Strong understanding of consumer digital products and an interest in applying advanced analytics and economics to business outcomes Previous experience analyzing large datasets, communicating results to technical and non-technical senior-level audiences, and making actionable recommendations that improve the product or business Skilled in SQL, R or Python, and/or statistical methods to analyze behavioral data Enthusiasm for learning and sharing analytical methods to help grow a collaborative Data Science team and data-forward company culture Able to relocate to Pittsburgh or NYC for the internship Exceptional candidates will have... Experience with "big data" and cloud computing technologies like BigQuery, Snowflake, and/or dbt Experience articulating business questions and using available data to find answers that translate into product recommendations Self-starter, with a desire to both learn new techniques and guide others Previous experience/internships in applied business settings Familiarity with AI tools such as Cursor, a knack for prompt engineering, and a desire to continue to innovate and learn in AI A GPA of 3.5+ A Duolingo streak Why you’ll love working here… Language learning opportunities Catered in-house lunches and breakfast Company-wide Hackathon PTO and company holidays Frequent company-wide dinners, monthly celebrations, social clubs, and so much more! Connect with your recruiter on the benefits for interns at Duolingo! Hourly Range for this internship is: $63 — $65 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Boston Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Business Recruiter, GTM partners with Harvey's go-to-market leadership to attract and close top talent across Sales, Customer Success, Partnerships, and Revenue Operations. Sitting within the Talent organization under the North America Business Recruiting team, this role owns full-cycle recruiting for some of Harvey's highest-volume and most strategically critical functions. The Senior Business Recruiter drives hiring velocity and pipeline quality while operating as a trusted advisor to hiring managers navigating rapid growth across multiple geographies. They partner cross-functionally with Recruiting Operations, People Business Partners, and Sales leadership to ensure process rigor without sacrificing speed or candidate experience. This is an opportunity to shape how a category-defining AI company builds its revenue engine during a period of exceptional growth. WHAT YOU'LL DO - Own full-cycle recruiting for GTM roles across Sales, Customer Success, Partnerships, and Revenue Operations — from sourcing through close — across multiple North American locations. - Build and maintain high-quality, diverse candidate pipelines through proactive sourcing, referral cultivation, and market mapping. - Serve as a strategic partner to hiring managers: leading intake meetings, setting calibration bars, advising on market conditions, and resetting expectations when needed. - Drive process improvement and operational excellence — identifying bottlenecks, implementing scalable workflows, and tracking recruiting metrics to inform decisions. - Manage competing priorities across multiple open requisitions while maintaining a high-touch candidate experience and meeting aggressive hiring timelines. WHAT YOU HAVE - 4+ years of full-cycle recruiting experience, with a meaningful portion supporting GTM or business functions (Sales, CS, RevOps, Partnerships) at a high-growth technology company. - Demonstrated ability to partner with senior hiring managers, influence decisions with data, and manage stakeholder expectations in a fast-paced environment. - Strong sourcing toolkit and a creative approach to building pipelines in competitive talent markets. - Excellent project management skills with the ability to juggle multiple requisitions, drive process improvements, and maintain attention to detail under pressure. - Clear, confident communication skills and high emotional intelligence — comfortable navigating ambiguity and competing priorities with poise. COMPENSATION $96,000 - $145,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-NB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business. This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it. Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it. This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it. WHAT YOU'LL DO - Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow - Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones - Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them - Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after - Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand - Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose - Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice - Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product - Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit - Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy WHAT WE'RE LOOKING FOR - 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one - Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly - Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business - Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why - Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast - A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now - The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority - Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback NICE TO HAVE - SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog - Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash - Audit prep or SOX readiness experience Compensation: $155,000 - $185,000 salary + options COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. 🧠  You will... Lead a specific feature of the app, seeing it through the entire product development cycle: ideation, specification, development, release, analysis, and iteration Conduct research, analyze market trends and data and develop a product roadmap for a key component of Duolingo’s business (past projects include: teaching Asian languages better, exploring strategy for emerging markets, and product improvements to attract more offline learners) Work closely with UI/UX designers to ensure an excellent user experience Work with engineers to help guide feature development Perform quantitative analysis on features’ performance and find opportunities for optimization ✅  You have... Currently pursuing an MBA graduating December 2027 or Spring 2028 Bachelor’s degree in Engineering, Business, Psychology, Design, Computer Science, or related field 3+ years of professional experience as a PM or in highly related areas, such as software engineering, design, data analysis, language learning, or brand management. Ability to utilize knowledge of user insights, data, and statistical analyses to inform decisions An instinct for creating simple and intuitive user experiences Proven ability to learn fast Demonstrated ability to be resourceful and innovative Experience leading projects and teams A desire to make the world a better place through technology and education 12 weeks of consecutive availability 👀 What you can expect… Dedicated mentorship and coaching from experienced PMs. A chance to own a real project that impacts millions of learners worldwide. Intern-specific events, programming, and opportunities to connect with senior leaders. Exposure to the full product development lifecycle from idea to launch. A fun, mission-driven environment, where you’ll have lots of opportunities to grow as a product manager and make meaningful connections with your colleagues ❤️ Why you’ll love working here… Relocation assistance Language learning opportunities Daily catered in-house lunches and breakfast Company-wide Hackathon PTO and company holidays Frequent company-wide dinners, monthly celebrations, social clubs, and so much more! Connect with your recruiter on the benefits for interns at Duolingo! Hourly Range for this internship is: $63 — $65 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Australia - Remote - Queensland Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: The Customer Success Manager (CSM) acts as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction. Building on foundational customer success practices, the CSM takes ownership of complex accounts, proactively addressing adoption challenges and delivering measurable business outcomes. This role uses advanced knowledge of Tenable’s product suite to develop tailored strategies that align customer goals with the right Tenable solutions. The CSM collaborates across internal teams to resolve escalations, guide advanced product adoption, and ensure alignment between customer objectives and business priorities. While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits. Your Opportunity: Lead the onboarding process for high-value or complex accounts, ensuring a seamless transition and establishing a strong foundation for success. Build and maintain strategic relationships with senior stakeholders through regular on-site meetings, acting as a trusted advisor to align customer goals with Tenable solutions. Own and deliver renewal and expansion strategies using a structured sales approach, and use metrics like adoption rates and customer satisfaction scores to monitor success and refine approaches. Proactively monitor customer health metrics to identify risks, mitigate challenges, and implement advanced adoption strategies aligned with customer goals. Use advanced technical knowledge of Tenable’s product suite to design and implement tailored adoption strategies, ensuring alignment with the objectives of high-value or complex accounts. Advocate for customers internally by capturing and communicating feedback to influence product roadmaps, service enhancements, and business priorities. Collaborate with cross-functional teams, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and Support, to align efforts and deliver impactful customer outcomes. Mentor Associate and Customer Success Managers, providing guidance on best practices, professional growth, and adoption strategies. Contribute to refining customer success frameworks, tools, and processes by providing feedback and actionable insights from the field. What You'll Need: Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly. Bachelor’s degree or equivalent work experience, with 8+ years in customer-facing roles, including 5+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement. Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes. Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives. Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction. Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption. Exceptional communication (written and verbal), problem-solving, and time-management skills. Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly. Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment. Experience mentoring or coaching team members, with a collaborative and team-oriented mindset. Willingness to travel at least 50% of the time, typically a few times per quarter, to support customer engagements or attend business events such as Sales Kickoff or training sessions. #LI-Remote #LI- #LI-KM1 We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: San Francisco, CA, USA About the role Chime's Data Science & Machine Learning team builds the models, services, and platforms behind how millions of members manage and grow their financial lives. We're hiring a Staff AI/ML Engineer on our Lending and Cashflow team to lead the modeling behind cash flow underwriting and surface member insight: using members' transaction and deposit data to make fair, accurate credit decisions for people that traditional credit scores often miss. In this role, you'll build and deploy machine learning systems on some of the richest transactional and behavioral data in fintech, turning it into the credit decisions behind products like MyPay, Instant Loans, and SpotMe. This is a highly applied role: you'll own problems end to end, from framing the question through to a model running in production and moving a metric that matters, and you'll set the technical direction for how Chime underwrites with cash flow data. In this role, you can expect to Lead the design, training, and deployment of deep learning and classical ML underwriting models that turn members' transaction and cash flow data into credit decisions, from approval and line assignment to loss forecasting Take models from problem framing through to production — training, evaluation, deployment, monitoring, and iteration — and stay accountable for how they behave once they're live Design and improve the systems around the model: feature pipelines, batch and real-time inference, monitoring, and retraining Partner with Product, Engineering, Analytics, and Risk to turn ambiguous business problems into ML solutions, and to make sure the solution is the right one Connect model performance to member outcomes and business metrics, and use experimentation to prove impact Set the technical roadmap for Lending ML and raise the bar across the team through design reviews, mentorship, and shared standards for model development, validation, and governance Help identify where AI/ML creates measurable impact for members — and where a simpler answer is the better one To thrive in this role, you have A track record of leading the design and deployment of deep learning models in production, including multi-quarter initiatives that span teams, with a solid grasp of architecture choice, training dynamics, and evaluation, and the judgment to make model design choices Solid machine learning fundamentals: classical modeling, evaluation design, and knowing which metric actually answers the question in front of you Hands-on experience across the end-to-end ML lifecycle — training, experimentation, optimization, deployment, and monitoring Comfort with messy real-world data, including label definition, leakage, class imbalance, and train/serve skew Strong proficiency in Python and SQL, with deep learning frameworks such as PyTorch and distributed compute such as Spark or PySpark Working knowledge of modern ML infrastructure — AWS and tools such as SageMaker, Airflow, Kafka, Redis, and Snowflake — and an MLOps mindset for keeping production systems healthy The ability to operate independently in ambiguous environments, influence technical direction beyond your own team, and explain model decisions clearly to engineers, risk partners, and senior leaders Nice-to-have Experience in either of these is a plus: Credit or underwriting models, and familiarity with model governance, explainability, and fairness requirements, such as adverse action reason codes and fair lending testing Cash flow or alternative-data underwriting: building credit features from bank transaction data, such as income and expense detection, balance trends, and transaction categorization Deployed transformer models in production #LI-Onsite #LI-DA1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $246,000 — $340,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: London, United Kingdom Interaction Design Lead In a Nutshell IDEO London is seeking an Interaction Design Lead with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf. Once Here You Will Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information We're looking for someone with 6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback It's a bonus if you Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use Have used product analytics and experimentation to evaluate design decisions and improve outcomes Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome Have helped shape proposals, scope engagements or develop repeat client work Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £70,000–£80,000 GBP, depending on experience Location This position is based out of our London studio. Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work. CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career. Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on: The challenge you were trying to solve The context, users and client goals you were designing for Your specific design contribution and how you led or supported the team The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes The impact on people, the client and the team, and what you learnt from the outcome

Location: US: San Mateo (1875 South Grant Street) Workplace: Hybrid The role / impact As the Workplace Lead in San Mateo, you are the Workplace Experience function for one of Xero's most strategic and visible hubs. In this senior, hands-on role, you will set the operational standard, advise the San Mateo leadership team on space design and ways of working, and ensure the office is a vibrant environment worth attending. Your impact extends beyond the local site as part of a globally distributed team transforming toward an AI-native operating model. You will actively test AI tools, automate workflows, and leverage workplace data to turn insights into recommendations, directly shaping how workplace operations evolve across Xero's global footprint. The team / how they connect You will join a lean, globally distributed Workplace Experience team that collaborates closely on systems, standards, and vendor partnerships. Locally in San Mateo, you will act as the primary operational point of contact for the leadership team while partnering with the broader People Experience team to deliver moments that foster connection and culture. Together, the team shares expertise across regional and global workstreams to build consistency and continuous improvement. The team is currently working on / Initially, you will focus on - Automating day-to-day administrative workflows and workplace operations using artificial intelligence tools and templates. - Managing key local vendor relationships across facilities management, cleaning, catering, and security to maintain service level agreements. - Analysing workplace metrics, including occupancy, utilisation rates, and vendor cost-per-head, to guide strategic investment decisions. - Managing ISO 27001 compliance and health, safety, security, and environment requirements to keep the site audit-ready. Where and how you can work This role is based in our San Mateo office. We offer a hybrid working arrangement that combines the flexibility of working from home with dedicated in-office collaboration days to build connection and community[cite: 1, 2, 7]. Here are some of the things we are looking for - A strong background in workplace or facilities management, with a track record of operating autonomously in local markets. - Proven experience in managing vendor performance, enforcing service level agreements, and conducting structured reviews. - Active experience using artificial intelligence tools and workplace technology platforms, such as visitor management, access control, and desk booking systems. - Skill in interpreting workplace data to generate actionable recommendations for leadership rather than standard reporting. - Commercial acumen with experience managing operational budgets, tracking actuals against forecasts, and building financial cases for change. - Familiarity with health, safety, security, and environment standards alongside information security compliance frameworks such as ISO 27001. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: $108,500 – $135,600 USD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Valencia Workplace: OnSite Role highlights: - Title: Systems and Software Verification Technician - Department: Global Manufacturing Organisation - Reports to: Head of MAITE Spain - Location: Valencia, Spain - Type of Contract: Permanent - Working model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As a Systems and Software Verification Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Execute initial satellite power-on, firmware flashing, and subsystem communication verifications. - Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments. - Work with Git repositories to manage test code, track updates, and verify software builds. - Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters). - Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira. - Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities. - Assist in managing activities related to satellite launch campaigns. - Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S. - Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles. - Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met. What we’re looking for Must haves: - Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role. - 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts. - Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git. - Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault. - Experience using lab equipment such as power supplies, multimeters, and oscilloscopes. - Excellent communication skills, with particular attention to detail in procedures, preparation, and execution. - Ability to read and interpret technical drawings, assembly instructions, and schematics. - Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment. Nice to haves: - ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures. - Space or satellite AIT (Assembly, Integration, and Testing) background. - Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing). - Experience using Atlassian Cloud (Jira, Confluence). - Lean & Six Sigma experience. Application Process - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Final Interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.