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Location: Bogotá, Colombia Workplace: hybrid We are looking for a data-driven Product Marketing Manager to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives. Please apply with your CV in English. Key Responsibilities Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments. Optimize campaigns for delivery across time zones, devices, and customer preferences. Ensure compliance with legal standards such as GDPR and other regional requirements. Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels. Maintain dynamic customer segments that update automatically as data changes. Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision. Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle. Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging. Use insights from testing to implement data-driven improvements across campaigns. Perform regular performance reviews to refine optimization strategies. Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI. Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement. Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns. Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing. Skills, Knowledge & Expertise CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot). Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns). Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise. Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU. Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY). Present campaign insights to stakeholders in three formal presentations with actionable recommendations. Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping. Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications. Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously. Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns. English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity. Lead or co-lead cross-functional meetings in English, presenting updates or insights confidently. Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing. Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion). Communication Deliverability: Monitor and resolve deliverability issues for campaigns. Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: remote Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. We’re looking for an Integration Analyst to join our team. You’ll be the link between our partners, merchants and developers: onboarding new partners for card and APM integrations, shaping technical requirements, and making sure every integration is delivered smoothly and on time. Job Responsibilities: Interaction with New Partners: Collaborate closely with new partners to facilitate the integration process of acquiring cards and other products, such as APMs. This involves effective communication and coordination to ensure smooth onboarding and integration. Documentation Maintenance: Take ownership of maintaining and updating documentation related to integration processes, ensuring accuracy and comprehensiveness for internal and external stakeholders. Task Assignment: Liaise with the development department to assign tasks related to technical integration with partners. This includes identifying technical requirements and coordinating development efforts to meet integration milestones. Integration Process Monitoring: Implement robust monitoring and control mechanisms to track the progress of integration projects. Proactively identify and address any issues or bottlenecks to ensure timely delivery and successful integration. Merchant Consultation: Provide technical consultation and support to merchants on integrating with our API. This involves offering guidance, troubleshooting assistance, and best practices to facilitate smooth integration experiences for merchants. You’ll thrive here if you have Proven experience in integration management or a similar role within the payment industry. Strong understanding of payment processing technologies and APIs. Decent English speaking skills. Excellent communication skills, with the ability to interact effectively with internal teams and external partners. Detail-oriented with strong organizational and problem-solving abilities. Ability to multitask and prioritize tasks in a fast-paced environment. Working knowledge of external and internal integration APIs (REST, SOAP). Understanding sequence diagrams and top-level architecture (mid+). Understanding the technical principles of data exchange. Knowledge of XML, JSON, CSV, fixed width. Conditions We know that great talent deserves great conditions, so here’s what you can expect when joining us: Full remote work. Competitive compensation with a service contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. Career growth in a fast-scaling project with opportunities to influence technical decisions. A culture of recognition: our peer reward program celebrates contributions from across the team. This opportunity is also available for those who already live in Limassol, Cyprus. EU-based employment contract and a 3-year Cyprus work visa. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Final interview (1 hour); Recommendations check; Job Offer.

Location: Limassol, Cyprus Workplace: on-site Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS. We’re looking for a System Analyst to join our team. You will turn business needs into clear technical specifications, epics, and development tasks, working closely with Business Analysts, Architects, and developers. Your analysis of requirements and source code will help the team move faster and keep documentation accurate and up to date. Job Responsibilities: Gathering and analyzing business requirements in collaboration with Business Analysts and Architect. Reading and analyzing source code as part of requirements elaboration for extending and modifying functionality. Formalizing requirements and decomposing them into technical specifications, epics, and development tasks. Writing Tech notes and QA notes for tasks. Structuring and linking tasks correctly within task management tools (Jira). Analyzing and clarifying questions from developers regarding tasks and requirements. Preparing and updating technical and analytical documentation. Participating in architectural analysis, decision-making, and the approval of requirements and technical solutions. Facilitating effective communication between technical teams, business stakeholders, and architects. Conducting meetings and demonstrations to present and discuss solutions. Assisting QA engineers in defining test cases and verifying task compliance with requirements. Important and Challenging Tasks: Reducing workload of architects and developers by analyzing and elaborating technical tasks. Maintaining up-to-date and comprehensive technical and analytical documentation. Ensuring the accuracy and quality of requirement and task formulations, as well as their proper linking. Timely identification and management of risks and blockers in technical solutions. Technologies and Tools: Kotlin (code reading and analysis) Jira, Confluence UML (sequence diagram), BPMN, C4 SQL, NoSQL Agile methodologies (Scrum, Kanban) You’ll thrive here if you have Minimum 3 years of experience as a System Analyst. Ability to read and analyze source code (preferably Kotlin). Experience in task specification and decomposition, and in preparing technical specifications and analytical documentation. Proficiency with task management and documentation tools (Jira, Confluence). Proficiency with modeling tools. Strong communication skills with business stakeholders and the ability to collaborate effectively with architects, developers, and QA engineers. Fluent English (B2+ minimum), both spoken and written. Solid understanding of Agile methodologies (Scrum, Kanban). Understanding and practical experience with microservice architecture. Knowledge and experience with databases (SQL, NoSQL). Experience with AI tools (ChatGPT, Gemini, etc.). Preferred Qualifications: Experience as a developer. Experience with payment systems, gateways, ERP, and CRM systems. Experience in high-load system projects. Experience with discovery phase and early-stage system analysis. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Interview with hiring managers (1,5 hour); Test task; Final interview (1 hour) optional; Recommendations check; Offer.

Location: United States Workplace: Remote ABOUT THE COMPANY iSpeedToLead is the #1 lead marketplace in the US for real estate investors. Investors, wholesalers and agents buy phone-verified seller leads like products in an online store. For us, growth means paying buyers who buy again. It does not mean clicks or sign-ups. WHO WE'RE LOOKING FOR An operator who ships, not a consultant who recommends. Someone who sees a problem on Monday and has a fix live by Wednesday. Bold. You’d rather launch, measure and kill something than wait for permission. Self-driven. Nobody will manage your to-do list or approve your copy. You write from the customer’s pain, not from our feature list. You pivot fast. When the data says something isn’t working, you change course within days, not weeks. WHO YOU'LL MARKET TO • Investors burning cash on cold calling, mailers and lists that don’t convert. • Wholesalers with empty pipelines and no predictable deal flow. • Agents chasing leads that turn out to be junk. If you can’t make a wholesaler feel that pain in one headline, this isn’t your role. WHAT YOU'LL BE DOING • Holiday campaigns, starting immediately: Black Friday, Cyber Monday and a year-end / “start Q1 with deals” push. • Each campaign gets an offer, ads, landing page, email and SMS. Each one has a cash goal and a written readout afterward. • Retargeting across Google and Meta, segmented by intent: – Site visitors who didn’t sign up – Sign-ups who haven’t bought – First-time buyers who haven’t bought again – Lapsed buyers • Each segment gets its own message, offer and frequency. • Google (Search, PMax, YouTube) and Meta budgets. Cut what doesn’t pay back. Scale what does. • Pain-point-led creative and copy across ads, landing pages, email and SMS. • Weekly scorecard: paying buyers by source, CAC, payback and repeat-buyer rate. • Tracking fixes with our data team: UTMs, Conversions API, offline conversions. • Direction for the in-house marketing team (paid, social, email, content). HOW YOU'LL USE AI We expect you to use AI daily. We care how you use it, not whether. Use it to move faster: customer research, competitor teardowns, data analysis, creative variants for testing, reporting. Do not use it to flood channels with generic, interchangeable copy. We’ll spot it, and so will our buyers. AI gives you the volume. Your judgment, specificity and voice decide what ships. HOW YOU'LL WORK You have authority to launch campaigns, write copy and move budget within agreed limits. No copy approval cycle. You own the result. Guardrails only: a monthly spend cap, CAC limits and TCPA / CAN-SPAM compliance. Weekly Slack update: what you killed, what you pivoted and why. FIRST 30 DAYS Week 1: Black Friday / Cyber Monday campaign live, with retargeting audiences built. Week 2: Tracking audit with gaps listed, and holiday results readout. Week 4: Year-end campaign live, segmented retargeting running, and a channel-by-channel readout comparing spend with the cash it returned. WHAT MAKES YOU A STRONG FIT 5+ years in performance or growth marketing, with ownership of paid budgets across Google and Meta. Hands-on experience building segmented retargeting and lifecycle campaigns. A track record of pivoting a campaign or channel based on data, with results to show for it. Proof you’ve written direct-response copy that sold to a US audience. Strong measurement skills: GA4, Conversions API, UTMs, offline conversions. Fluent English and the ability to write natural, persuasive copy for US real estate investors. Availability for at least 4–5 hours of overlap with US Central business hours. BONUS IF YOU HAVE Real estate investing, proptech or lead generation experience. SMS marketing with TCPA compliance (opt-in, quiet hours). Marketplace or repeat-purchase small-business products. WHEN THIS ROLE MAY BE A POOR FIT You need approval before you ship. You measure success by clicks, impressions or sign-ups. You write polite, feature-led copy. You’ve only managed agencies or one channel. ENGAGEMENT DETAILS Contract: Hourly, roughly 25–40 hours per week, for 60–90 days with possible extension. This role starts as a fractional engagement with the potential to transition to a full-time role. Start: As soon as possible. Remote. Communication runs through Slack. An NDA is required before account access. HOW TO APPLY Skip the generic proposal and answer these four things: Tell us about a campaign you pivoted mid-flight: what the data showed, what you changed and what it returned in cash. Write one Black Friday retargeting ad for a wholesaler who signed up but never bought. Give us the headline and the first line of body copy. Describe how AI fits into your weekly workflow, and one place you deliberately don’t use it. Look at our website. Name the first thing you’d change and why.

Location: United States Workplace: Remote Remote · Hourly contract · 30–40 hours per week · Initial 60–90 days ABOUT US iSpeedToLead runs a US lead marketplace for real estate investors. Investors, wholesalers, and agents use the marketplace to buy phone-verified seller leads by location, motivation, and budget. ABOUT THE ROLE You’ll manage and coach our existing sales team, join live demos and customer calls, and improve how reps qualify buyers, handle objections, and follow up. You’ll own team performance and give leadership a reliable weekly revenue forecast. WHAT YOU’LL DO - Set weekly goals for each rep, run regular one-on-ones, and address performance gaps early. Agree on what each rep will change and check whether it improved results. - Build on our existing coaching cadence, AI-assisted call scoring, and demo goals. Review recordings, join live demos, and run role-plays. Turn recurring findings into specific feedback reps can apply on their next call. - Track booked demos, held demos, and closed deals by rep and lead source. Identify where deals stall and test changes to qualification, discovery, offers, and follow-up. - Keep the CRM pipeline and forecast current. Run the weekly sales meeting and report expected revenue, risks, and next actions to leadership. - Update scripts, demo flows, objection responses, and follow-up sequences based on what works in real calls. - Coach reps through promotions, work with Customer Success on onboarding and account growth, and share recurring buyer feedback with Marketing and Product. WHAT SUCCESS LOOKS LIKE - Day 30: You’ve reviewed calls from every rep, audited the pipeline, and identified where deals are being lost. Each rep has a weekly goal and a regular coaching session. - Day 60: Reps use a shared demo playbook and follow-up process, log demo outcomes within 24 hours, and show measurable improvement in conversion or revenue per booked demo. - Day 90: The team meets its weekly revenue target in most weeks, and leadership can see rep performance and the forecast directly in the CRM. WHAT YOU’LL BRING - Experience directly managing quota-carrying reps, setting goals, running one-on-ones, and addressing underperformance. - A specific example of coaching that measurably improved a rep’s or team’s performance. - Experience managing short, phone-led sales cycles with demos and follow-up for US small businesses or independent operators. - Hands-on CRM experience reviewing pipelines, spotting stalled deals, and forecasting revenue. GoHighLevel experience is preferred. - Fluent English for live customer calls and availability during US business hours. Experience hiring and onboarding reps, selling to US real estate investors or agents, or working in lead generation, marketplaces, or subscription businesses is a plus. ENGAGEMENT DETAILS This remote hourly contract starts at approximately 30–40 hours per week for 60–90 days, with the potential to transition to full-time. We’re looking for someone who can start as soon as possible. An NDA is required before access to the CRM and call recordings. HOW TO APPLY 1. Tell us about a sales team you directly managed. How many reps reported to you, and how did you run weekly coaching and performance reviews? 2. Describe one rep or team you helped improve. What was the starting metric, what did you change, and what result did you see? 3. If the team’s demo-to-close rate dropped by a third, what would you check in your first week? 4. Write the first 30 seconds of a demo opener for a real estate investor who signed up but hasn’t bought a lead yet.

Location: Buenos Aires, Argentina Sales Executive Do you know your way around modern web-based SaaS and enjoy turning conversations into closed deals? If a fast-moving environment where your work makes a visible difference sounds like your kind of place, we'd like to hear from you. At Codekeeper, you'll manage deals from first outreach to signed contract - qualifying leads, demoing the product, and bringing new customers on board. You'll join a lean, growing team where individual contributions genuinely move the needle. Applications are open for the next two months, and we'll bring the right person on board as soon as we've found them. About the Position As a Sales Executive, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. Your main tasks will include: Advising customers on potential solutions and building strong relationships through excellent customer service. Preparing email sequences and promptly responding to customer emails in a professional manner. Identifying and contacting new leads through inbound channels, following up via email or phone. A/B testing different approaches to optimize results and improve conversion rates. Conducting online platform demos to showcase our products' benefits and features. Creating and negotiating offers to close deals with potential customers. Upselling to active customers by identifying additional value and benefits. More about Codekeeper: Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience: 1-2 years of experience in a sales role, with a proven track record of meeting and exceeding targets. Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers. Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions. Comfortable using a variety of technology platforms and tools. Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines. Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure. Enjoy giving online demos. Experience working with diverse companies and industries. How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #LI-Remote

Location: Washington, Oil Change International Workplace: remote Oil Change International is looking for a senior foundation fundraiser with existing relationships among climate and energy funders, for a six-month contract with an extension possible. The contract starts in mid-January 2027, with some flexibility on the start date. This role will work to present proposals to existing funders of our work and will introduce OCI to foundations we don't yet work with and help us secure new foundation funding for our work. We're looking for someone who can start making calls and setting up meetings from their first week. OCI's foundation fundraising strategy is held by the Executive Director and the Managing Director of Organizational Strategy, and this role will work closely with both. Type: Independent contract. Full time, with part time considered for the right candidate. Duration: Six months from mid-January 2027, with the option to extend (some flexibility on start date). Time Zone: Preference for being based in Europe/UK but with the ability to have regular overlap with US Pacific working hours required (up to two days a week) Travel: No travel is required. There may be funder meetings or convenings worth attending, and agreed travel expenses will be covered. How to Apply: To apply for this role please send your resume and a cover letter explaining why you are applying for the role and how your experience fits the criteria. Please combine your cover letter and resume into a single document and attach it in the #2 Profile section of the application form. Responsibilities Funder Outreach and Relationship Development (40%) Introduce OCI to foundations new to us, focusing on European and UK funders of climate and energy work, drawing on your own network and relationships; Set up and lead calls and meetings with program officers, bringing in OCI's Executive Director, Managing Director of Organizational Strategy, and Program Directors where their expertise and relationships will help; Conduct research on prospective funders and make recommendations on which to prioritize; Follow up on conversations to secure invitations to propose, and keep relationships moving between meetings; Where it's worthwhile and you're able to, represent OCI at funder meetings and convenings; and Track outreach, contacts, and next steps in OCI's Salesforce database. Materials Development, Proposals and Reporting (20%) Work with program staff and the Development team to draft and submit concept notes, letters of inquiry, and proposals to new funders; Adapt OCI's existing proposal language, including our general support proposal, for new funders and their priorities; and Create materials and collateral for funder meetings; Coordinate and submit funding proposals and reports on funder portals as needed. Working Group Coordination (20%) Help coordinate OCI's foundation fundraising working groups, including those focused on EU, UK, US, and other foundations, by setting agendas, following up on next steps, and keeping the groups moving; Prepare staff for funder outreach by leading check-in calls ahead of key meetings; Coordinate outreach with OCI staff who hold existing funder relationships; and Help keep a calendar of funder deadlines and in-person opportunities for staff outreach. Foundation Strategy Support (15%) Support the Executive Director and Managing Director of Organizational Strategy in developing and refining OCI's foundation fundraising strategy; Advise on the European and UK funding landscape, including which funders, priorities, and timelines fit OCI's work; Make recommendations on how OCI can more systematically cultivate program officers and keep them updated on our work; and Help track progress against foundation fundraising goals, and flag gaps and opportunities early. Administration (5%) Participate constructively in Development team meetings and check-ins; and Respond to administrative requests in a timely and courteous manner, including submitting invoices and expense reports by established deadlines. Required Qualifications, Skills, and Abilities At least eight years of experience in foundation fundraising, with a track record of securing significant grants; Existing relationships with foundations outside the US, preferably including Europe and the UK, that fund climate and energy work; Experience opening new funder relationships and turning first conversations into asks, proposals and grants; Excellent writing and editing in English, and strong verbal and interpersonal communication skills; Ability to work independently and get started quickly with little ramp-up time; Commitment to the mission of Oil Change International and a collaborative, team-oriented work style; and Sensitivity to issues of privilege, class, and race, and dedication to incorporating principles of justice into organizational work and alignment with OCI's values. Desired Qualifications, Skills, and Abilities: Experience with US foundations would be a plus; Experience working at a climate, environment, or social justice oriented non-profit; Familiarity with climate and energy policy, specifically supply-side fossil fuel policy; Experience with Salesforce or a similar CRM; and Preference for being based in Europe or the UK.

Location: Poland Back End Developer - Ruby Stack Are you an experienced Ruby developer with a passion for building and maintaining innovative applications? Do you thrive in fast-paced environments where your work can make a meaningful impact? If so, you might be a great fit for our team. Codekeeper is looking for a talented Back End Engineer with expertise in the Ruby stack. Join us and play a key role in developing new features for our cutting-edge application. About the Role We're looking for a skilled Back End Engineer with expertise in Ruby Stack to join our team. The ideal candidate will be involved in the full software development lifecycle, from concept to deployment, focusing on creating and maintaining scalable, high-quality applications. This role is perfect for a proactive individual who excel in a fast-paced environment and is eager to drive new feature development using Ruby on Rails and React technologies. What You’ll Be Doing Collaborate with our team on the development of our app and drive new feature development Utilize a Ruby-on-Rails and React stack, hosted on AWS Write well-structured, lightweight, and easily editable code, supported by testing Follow our clearly defined product development process and detailed interaction designs Exercise a high degree of autonomy in deciding the best solutions for tasks and discussing implementation decisions during code reviews Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You We seek a motivated and innovative individual who is ready to embrace challenges and grow alongside our company. The core skills and experience we're looking for include: Proficiency in Ruby, Python, or Node.js Expertise in Ruby on Rails Familiarity with AWS A good sense of React Passion for building beautiful, intuitive interfaces and scalable backends Driven and enthusiastic personality Excellent communication skills in English Ability to adapt and multitask in a fast-paced environment Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Indonesia Product Designer (Figma) Are you a talented designer with a passion for product management? Do you thrive in fast-paced, evolving environments where your ideas and decisions directly influence outcomes? If you're motivated by ownership and the opportunity to make a real impact, this could be the perfect role for you. Codekeeper is accepting applications over the next two months and will appoint the successful candidate as soon as we find the right fit. About the Role As a designer, your main focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces. Your design skills will play a vital role in turning ideas into tangible products that our development team will bring to life. What You’ll Be Doing Translate customer needs into user journeys and design beautiful and intuitive interfaces. Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. Create visual assets and document design guidelines for implementation. Present and effectively communicate designs and deliverables to peers and executives. Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Proficient copywriting skills in English. Strong understanding of color theory and typography. Ability to thrive in a fast-paced, deadline-driven environment. Dedication, enthusiasm, and a sense of humor. Access to a Mac with Figma (or preference for this design tool). Additional Requirements Analysis of user journeys. Working with design systems and symbol libraries. Additional Info Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa HR Talent & Performance Coordinator Are you an organized, detail-oriented HR professional with a passion for talent acquisition, performance management, and people strategy? Do you enjoy building efficient recruitment processes, enhancing the candidate and employee experience, and helping people grow and do their best work? If so, Codekeeper offers an opportunity to make a meaningful impact. We are looking for a proactive and ownership-driven individual to drive recruitment, coordinate our performance management cycle, and support HR operations. You will play a key role in running goal-setting and review processes, supporting managers in giving meaningful feedback, and turning performance insights into development opportunities for our team. Along the way, you’ll refine processes, drive continuous improvement, and help us attract, develop, and retain top talent. The ideal candidate is eager to grow within the role, contribute to cross-functional projects, and bring fresh ideas to strengthen our evolving HR practices. We are accepting applications over the next two months and will close the position as soon as we find the right fit, so we encourage early applications. Role Description The HR Talent & Performance Coordinator will be responsible for managing the overall Human Resources (HR) strategies, systems, tactics, and procedures across Codekeeper. They will oversee recruitment activities, including sourcing, attracting, screening, interviewing, and assessing potential candidates, and onboarding new employees. They will also coordinate the performance management cycle, including goal-setting, performance reviews, and feedback processes, and work with managers to support employee development, recognize strong performance, and address performance concerns constructively. Key Responsibilities Recruiting Source, post, and optimize job openings on various platforms Design and manage application and screening processes according to company policies Expand recruitment reach and improve candidate engagement Screening & Interviewing Collaborate with department managers to define role requirements Conduct initial screening calls and evaluate candidates based on established criteria Offer Management Present job offers to successful candidates, detailing position terms, remuneration, and benefits Performance Management Coordinate performance management processes, including goal-setting, reviews, and feedback Support managers and employees throughout the performance cycle Help identify development needs and support employee growth Process Optimization Explore new platforms, tools, and strategies to enhance recruitment and performance processes Document procedures and workflows in the relevant HR folders HR Management Develop, structure, and document HR procedures aligned with company policies Manage onboarding processes to ensure a seamless transition for new hires Employee Relations Organize three online team gatherings and one offline team event per year to foster engagement and a strong company culture About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference Skills We Are Looking For Proficiency in English, both written and verbal Ability to adapt and multitask in a fast-paced environment Strong organizational, analytical, and strategic thinking skills Required Experience Professional Experience: A minimum of 1–2 years in a similar HR or recruitment role Background in recruitment, with experience in screening, interviewing, and assessing candidates Experience in performance coaching, training and development Additional Info Job Location: Remote Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Philippines UI/UX Designer Are you a talented designer drawn to the world of product management? Do you enjoy working in dynamic, fast-evolving settings where your thinking can leave a genuine mark? If that sounds like you, we'd love to have you on board! Come join Codekeeper and bring your imagination, foresight, and energy to a role where each day brings fresh challenges and new chances to make a real difference. Applications are open for the next two months! About the Role As a designer, your primary focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces. Your design skills will play a pivotal role in turning ideas into tangible products that our development team will bring to life. What You’ll Be Doing Translate customer needs into user journeys and design beautiful and intuitive interfaces. Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. Create visual assets and document design guidelines for implementation. Present and effectively communicate designs and deliverables to peers and executives. Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Proficient copywriting skills in English. Strong understanding of color theory and typography. Ability to thrive in a fast-paced, deadline-driven environment. Dedication, enthusiasm, and a sense of humor. Access to a Mac with Figma (or preference for this design tool). Additional Requirements Analysis of user journeys. Working with design systems and symbol libraries. Additional Info Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Account Manager Are you a driven sales professional with a strong understanding of modern web SaaS? Do you thrive on building relationships, uncovering opportunities, and turning conversations into meaningful partnerships? If you enjoy working in a fast-paced environment where your work has real impact, this could be the perfect opportunity for you. Codekeeper is currently accepting applications over the next two months and will appoint the right candidate as soon as we find the ideal fit. About the Position As an Account Manager, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Comfortable working US hours. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: South Africa Business Analyst (Product-Focused) Do you have a structured, analytical mindset with a passion for user experience and well-functioning systems? Do you enjoy working in a fast-paced, ever-evolving environment where your work directly shapes how a product is built and improved? If so, we want to hear from you! Codekeeper is accepting applications for the next two months and will fill the position as soon as we've found the perfect match. Job Description As a Business Analyst with a strong product & design capability, your primary focus will be translating business requirements, customer needs, and internal processes into clear product specifications and intuitive user experiences. You will ensure that product decisions are logically sound, well-structured, and aligned with broader company goals. You'll work at the intersection of business analysis, product management, design, and development - bridging the gap between structured requirements and seamless digital experiences. Key Responsibilities Ensure a well-thought-out, logically structured, and functional product. Translate business and customer requirements into clear specifications for development. Define and document user flows, system logic, edge cases, and acceptance criteria. Make use of the ShadCN design library to assemble product screens and components. Collaborate with the Product Manager and/or Creative Director to research, analyse, and prototype new product features. Develop user cases, scenarios, workflows, wireframes, prototypes, and mockups for screens and system flows. Document functional requirements and design guidelines to ensure accurate implementation. More about Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What we are looking for Strong experience as a Business Analyst, Product Analyst, or in a similar product-focused role. A structured and analytical approach - thinking beyond features to consider system logic, usability, scalability, and business impact. Proficiency in Figma. Experience with requirements gathering, process mapping, and translating business needs into functional specifications. Experience with user journey mapping and workflow analysis. Ability to think in systems and identify gaps or inconsistencies. Ability to thrive in a fast-paced, deadline-driven environment. Proficient written communication skills in English. Dedication, enthusiasm, and a sense of humor. Additional Requirements Analysis of user journeys and business workflows. Working with design systems and symbol libraries. Experience documenting functional requirements and system behaviour. Access to a Mac with Figma (or preference for this design tool). Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Mexico Business Development Representative Are you a tech-savvy sales professional with a strong understanding of modern web-based SaaS solutions? Do you thrive in a fast-paced environment where you can make a meaningful impact and directly influence growth? If so, this could be the perfect opportunity for you. At Codekeeper, we're looking for someone who combines commercial drive with technical confidence - someone who enjoys solving real problems for customers and being part of a growing, ambitious team. We’ll be accepting applications over the next two months and will appoint the right candidate as soon as we find the right fit. About the Position As a Business Development Representative, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. What You’ll Be Doing Advising customers on potential solutions and building strong relationships through excellent customer service Preparing email sequences and promptly responding to customer emails in a professional manner Identifying and contacting new leads through inbound channels, following up via email or phone A/B testing different approaches to optimize results and improve conversion rates Conducting online platform demos to showcase our products' benefits and features Creating and negotiating offers to close deals with potential customers Upselling to active customers by identifying additional value and benefits More About Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions Comfortable using a variety of technology platforms and tools Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure Enjoy giving online demos Experience working with diverse companies and industries How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #Remote

Location: Argentina Client Success Specialist (Legal Tech) Join Codekeeper and play a crucial role in managing customer success for our clients. As a LegalTech company, our focus is on the intersection of customer communications, technical support, and legal drafting / review. We're looking for a talented Client Success Specialist to excel in this dynamic and multifaceted position. We're accepting applications for the next two months and will fill the position as soon as we've found the perfect match. Role Description As a Client Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Content Marketing Strategist Codekeeper is looking for a methodical and reliable Content Marketing Strategist with a strong grasp of modern web marketing - and a genuine passion for writing. If you enjoy structure, detailed planning, and working in a fast-paced environment where your content directly drives impact, this role is for you. We are searching for a strong writer who is eager to grow, actively contribute to every marketing initiative, and take ownership of campaigns from concept to execution. You will roll up your sleeves, craft compelling content, and play a hands-on role in shaping our marketing strategy. We are accepting applications for the next two months and will fill the position as soon as we've found the perfect match. About the Role As a Content Marketing Strategist, you'll be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! What You’ll Be Doing Innovate and Navigate: Managing and Creating SEO optimized Content (website, blog, social media etc.) Compiling landing pages Managing and Creating CTA's Writing and analyzing emails (mass, transactional, drips) Managing and Creating gated content and Sales collateral (such as ebooks or infographics) Monitor and adjust content to fit our brands' guidelines Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve: Set project timelines and ensure they are met by coordinating with various teams Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate: Act as the main point of contact for all project stakeholders Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel: Address project-related issues promptly and come up with effective solutions Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence: Ensure all marketing projects are delivered on time, within scope, and within budget Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Strong writing, editing, and proofreading skills Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing Strong project management skills, with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements 3+ years of experience in content and marketing management Experience with HubSpot and Figma is a pre Proficiency in English, covering both written and verbal communication Excellent interpersonal skills Strong organizational skills and analytical thinking. A preference for pragmatism over idealism Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Colombia Customer Success Specialist (Legal Tech) Join Codekeeper and play an important role in managing customer success for our clients. As a LegalTech company, our focus is on the intersection of customer communications, technical support, and legal drafting / review. We're looking for a talented Customer Success Specialist to thrive in this dynamic and multifaceted position. We're accepting applications for the next two months and will fill the position as soon as we've found the perfect match. Role Description As a Customer Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. Key Responsibilities Customer Service You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly Tech Setup Support Customers will also be required to set up connections between their source code management platform You will support them in this process and make sure everything is administered correctly on our side Sales Support Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service This is done via email and website chat Report Drafting Some of our customers require us to inspect information they provide You draft the reports and send them back to them Legal Drafting/Review As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client About the Company Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role. Prior experience in customer success or similar role is preferred Proficiency in drafting legal documents Exposure to working with diverse companies of varying sizes and industries Additional Requirements Analytical thinking, and a proactive attitude Excellent written English communication skills Proficiency in modern web tools like Google Docs and similar platforms Highly organized with a strong attention to detail Comfortable adapting and multitasking in a fast-paced environment Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Program Manager Are you a highly organized Program Manager ready to take the next step in your career? Do you thrive in fast-paced environments where you can create structure, align teams, and drive strategic initiatives that make a measurable impact? If so, Codekeeper could be the right place for you. We're searching for a proactive, hands-on professional who takes ownership and actively contributes to successful planning, coordination, and execution of multiple cross-functional projects. Our ideal candidate is eager to grow within the industry, comfortable working cross-functionally, and ready to roll up their sleeves to ensure initiatives are delivered on time and to the highest standard. If you’re driven, detail-oriented, and committed to delivering results, we’d love to hear from you. We’re accepting applications over the next two months and will close the position as soon as we find the right fit - so we encourage early applications. Role Description: As a Program Manager, you'll be responsible for overseeing multiple projects and ensuring they are successfully delivered with strong results and strategic impact. Your work will include planning, coordinating, researching, organizing, and driving cross-functional initiatives that support broader business goals. Thriving in our dynamic, fast-paced environment requires not only monitoring progress but actively engaging in every stage of the program lifecycle—from initial planning through execution and continuous improvement. Within our fast-moving environment, there is always something happening, offering plenty of opportunities to step in, take ownership, and make a meaningful contribution. Key Responsibilities: Innovate and Navigate: Lead the charge from inception to completion, breathing life into project ideas with your visionary planning and strategic execution. Transform abstract concepts into tangible successes, leveraging your unique blend of creativity and analytical skills. Guide and Achieve: Monitor the heartbeat of project progress with an eagle eye, setting ambitious yet attainable deadlines. Your leadership will ensure projects not only stay on track but also sprint toward their goals, exceeding expectations. Communicate and Collaborate: Act as the pivotal bridge between teams and department heads, ensuring a seamless flow of information. Your adept communication skills will foster an environment of clarity and cooperation, driving collective success. Resolve and Propel: Embrace challenges with a problem-solving mindset, navigating through obstacles with agility. Your capacity to identify solutions and make decisive actions will keep projects advancing, even against the odds. Deliver Excellence: Cross the finish line with projects that not only meet the brief but also set new standards of excellence. Your commitment to quality and results will not just complete tasks but will carve out new benchmarks for success. More about Codekeeper: Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer: Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What we are looking for: Proficiency in utilizing contemporary web tools and technologies such as Zapier, Linear, Google Docs, etc. Prior experience in project management, or in product management with an emphasis on problem-solving. A proactive doer who's eager to actively participate and tackle challenges head-on. Additional Requirements: Proficiency in English, covering both written and verbal communication Excellent interpersonal skills. Excellent organizational skills and analytical thinking. A preference for pragmatism over idealism. Ability to adapt, to manage various tasks and able to prioritize Additional Info: Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.