Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for a Senior Product Analyst to help launch and scale inDrive’s new loyalty program, a cross-business-unit initiative designed to increase engagement, retention, and lifetime value across our services. As one of the first analysts on the project, you’ll shape it from the ground up. You’ll partner closely with Product, Marketing, Finance, and business unit teams, using data and experimentation to design the program, prove its incremental impact, and make sure rewards create lasting value for users and the business.
Key Responsibilities
Own end-to-end program performance and economics: define and monitor core metrics (enrollment, active members, frequency, retention, cross-service adoption, incremental revenue, reward cost, ROI), forecast program costs and liabilities, and drive financial planning with Finance
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Shape program design by sizing and prioritizing mechanics (earn/burn rules, tiers, partner and cross-service rewards) and modelling their impact on behaviour and unit economics
Measure true incrementality using A/B tests, holdouts, and causal inference, and set guardrails so the program doesn’t subsidize behaviour that would have happened anyway or cannibalize margin
Co-pilot product and launch strategy with Product, Marketing, and business unit teams, including experimentation, initiative prioritization, and roadmap validation from MVP to scale
Build data foundations from scratch: define the metrics hierarchy, design data marts and dashboards, and partner with engineering on event logging, member data, and segmentation (CDP) for personalized offers
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience with loyalty, CRM, or retention programs and 0→1 product launches is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Senior Data Analyst to join our Couriers team and drive profitable growth of our delivery business. In this role, you’ll partner closely with Commercial, Operations, Marketing, and Finance teams, and work with Product where needed. You’ll use data to guide market strategy and investment decisions, so that Couriers grows efficiently and delivers value for customers and couriers.
Key Responsibilities
Own end-to-end Couriers business performance and P&L drivers: monitor core metrics (orders, GMV, revenue, take rate, contribution margin, incentive spend, courier supply), forecast volumes and budgets, validate targets, and drive financial planning for the business unit
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Drive revenue growth by identifying, sizing, and prioritizing high-impact commercial opportunities across pricing and commissions, B2B and merchant partnerships, new markets, and use cases
Establish and monitor guardrails for unit economics and service quality (Perfect Delivery, incident rate); lead the investigation of revenue drops, anomalies, and fraud
Partner with Commercial, Operations, and Finance teams on market strategy and business cases, and with Product on experimentation (A/B testing) and roadmap validation where it affects commercial outcomes
Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture and customer/courier segmentation
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience in commercial, pricing, or marketplace analytics is a plus; strong financial modelling skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for a Senior Product Analyst to join our Groceries team and help build a profitable, fast-growing grocery delivery business. In this role, you’ll partner closely with Product, Category/Commercial, Operations, and Marketing teams. You’ll use data and experimentation to grow orders and basket size, improve unit economics, and make sure customers get the right assortment, delivered fast and reliably.
Key Responsibilities
Own end-to-end grocery performance and unit economics: monitor core metrics (orders, GMV, AOV, conversion, retention, contribution margin, availability), validate targets, and help drive financial planning for the business unit
Lead executive-level reporting and insights (e.g., MBRs), turning complex data into clear narratives and actionable recommendations for senior stakeholders
Drive growth by identifying, sizing, and prioritizing high-impact opportunities across the customer funnel, assortment and pricing, promotions, and new markets
Establish and monitor guardrails for profitability and customer experience (out-of-stocks, delivery time, cancellations); lead incident response for drops and anomalies
Co-pilot product and commercial strategy in close partnership with Product, Commercial, Operations, and Marketing teams, including experimentation (A/B testing), initiative prioritization, and roadmap validation
Own data foundations: define the metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture, logging, and customer segmentation
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Experience in q-commerce, e-commerce, or retail analytics is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 70 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a
Senior Product Analyst
to join our
Ads Platform
team and play a key role in driving sustainable revenue growth. In this role, you’ll partner closely with Product, Marketing, and AdTech teams, using data and experimentation to optimize monetization, guide strategy, and ensure advertising delivers value for both the business and our users.
Key Responsibilities
Own end-to-end ads performance and revenue strategy: monitor core metrics (eCPM, Fill Rate, CTR, ARPU), forecast budgets, validate targets, and drive financial planning for the ads business
Lead executive-level reporting and insights (e.g., MBRs), translating complex data into clear narratives and actionable recommendations for senior stakeholders
Drive revenue growth by identifying, sizing, and prioritizing high-impact monetization opportunities across ad placements, formats, targeting, and mediation strategies
Establish and monitor guardrails to ensure advertising contributes positively to core business metrics; lead incident response for revenue drops, anomalies, and traffic quality issues
Co-pilot product and monetization strategy in close partnership with Product, Marketing, and AdTech teams, including experimentation (A/B testing), asset prioritization, and roadmap validation
Own data foundations: define metrics hierarchy, build scalable dashboards and self-serve BI tools, and partner with engineering on data architecture, logging, and user segmentation (CDP) to enable advanced targeting and personalization
Skills, Knowledge and Expertise
5+ years in data analytics or product analytics
Strong analytical mindset with a balance between business impact and resource efficiency
Proficiency in Python, SQL, and BI tools (e.g., Tableau, Redash)
Solid mathematical background, including statistics, optimization, and causal inference
Experience in analyzing large datasets and designing data marts for product needs
English: Professional Working Proficiency
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: London
Workplace: Hybrid
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role is specifically based in London. We’re looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase
- Generate a strong pipeline and exceed quarterly and annual targets
- Build relationships with key stakeholders within accounts
- Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact
- Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team
What we're looking for
- 5+ years in a quota-carrying sales role
- Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool
- SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment
- Strong written and verbal communication, presentation, and product demonstration skills
- Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM
- Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- A video series: Conversations on Quality https://linear.app/quality
- Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Sofia, Bulgaria
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Act as a dedicated product legal counsel and trusted legal partner to our product, commercial and compliance stakeholders, providing clear, commercially minded advice on the full product lifecycle, from concept through to launch and ongoing maintenance.
Provide end-to-end legal support on the design, structuring, launch and ongoing management of financial products, including stocks, futures, contracts for difference (CFDs), options and tokenised securities.
Advise on the regulatory treatment of products under MiFID II and related frameworks, including product governance, appropriateness and suitability, client categorisation, best execution and investor protection requirements.
Support licensing and authorisation workstreams, including the preparation and submission of regulatory applications and responses to regulatory queries.
Draft, review and negotiate product-related documentation, including terms of business, client agreements, risk disclosures and product terms.
Assess the legal and regulatory characterisation of new and emerging product types and advise on the associated risks and conditions for launch.
Partner with product, engineering, commercial and compliance teams to embed legal and regulatory requirements into product design and customer journeys.
Monitor regulatory developments across relevant jurisdictions and advise the business on their impact on existing and planned products.
What makes you stand out:
Legal counsel with relevant post-qualification experience gained in a law firm, in-house, or at a regulator.
Demonstrable experience advising on MiFID II-regulated products and investment services.
Practical experience across a range of financial instruments and MiFID-like instruments.
Strong drafting skills and the ability to translate complex regulatory requirements into clear, practical and commercially focused advice.
Ability to work independently, manage competing priorities and deliver at pace in a fast-moving environment.
Excellent written and spoken English.
Knowledge of crypto-asset regulation, including MiCA and related frameworks is considered an advantage.
Experience advising a regulated firm operating across multiple jurisdictions is considered an advantage.
Nexo benefits:
Competitive and rewarding remuneration package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Hybrid work model: primarily office-based with scheduled home office flexibility.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Customizable personal benefits package.
Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
Parking and public transportation cards at preferential rates, plus free electric bikes.
Fresh fruits, snacks, and a well-stocked office kitchen.
Regular department team buildings and company-wide team buildings.
Location: Tallinn, Estonia
Workplace: hybrid
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: hybrid
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in London. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the UK, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- JD or equivalent legal qualification
- At least 3 years of experience practicing law within at a top in-house team.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Madrid. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Austin, TX
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
We are looking for a Slovak Localization QA Tester / Proofreader to join a long-term.
As a Linguistic Tester, you’ll help bring high-quality Slovak content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.
You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Slovak. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.
This role is ideal for someone with native-level Slovak fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a role where you can apply both your language expertise and technical skills, this is a great opportunity.
MAIN DUTIES
- Write and report relevant bugs and errors using best practices through the internal database system.
- Ability to understand and prioritize tasks and issues quickly and efficiently.
- Native language skills and cultural awareness of Slovak and Slovakia.
- Good oral and written communication.
- Highly organized with attention to detail and a commitment to quality.
- QA various products by accurately following testing instructions and test cases.
- Discover and report defects (bugs) using client-specific bug-tracking tools.
- Evaluate translations in the context of software, mobile apps, and documentation.
- Be a subject matter expert for linguistic issues in Slovak ; be able to research and resolve linguistic questions.
- Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.
- Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
- Complete assigned tasks in a quality and timely manner.
IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization
COMPENSATION: $24
Work arrangement: Hybrid – primarily remote, with approximately 10% on-site presence.
Job Reference: #LI-JC1
Location: Cairo, Egypt
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
X has changed the way people communicate. Now there is a substantial opportunity to change how marketers connect with X’s rapidly growing user base in Egypt.
As the representative of X (Twitter) in Egypt, Aleph is building a world-class team of media professionals and is looking for an experienced Senior Client Partner to develop our business with local and global advertisers and their agencies. This is a digital advertising sales role for someone with social media advertising experience, strong client relationships, and a passion for learning. If you are an enthusiastic X user with relevant experience, we invite you to talk to us.
What You Will Do
Build and strengthen business relationships between X and global and local advertisers and agencies based in Egypt.
Drive revenue growth by expanding existing client accounts, identifying renewal opportunities, and proactively pursuing upsells.
Deliver consultative sales presentations that show how X’s advertising solutions help advertisers achieve their business objectives.
Monitor and analyze campaign performance for key advertisers, and provide data-driven optimization recommendations with a strong focus on upsell opportunities.
Collaborate with internal and X stakeholders to ensure a seamless, efficient experience for advertisers.
Oversee all aspects of the sales process, including activity tracking, revenue forecasting, and invoice-related tasks.
Stay ahead of industry trends, and continuously adapt to the evolving social media landscape and X’s product innovations.
What We Are Looking For
A Bachelor’s degree and at least 5 years of experience in digital media sales, working with small and mid-market advertisers and advertising agencies.
Established relationships with marketing decision-makers at companies and agencies.
A track record of developing and growing a book of business.
Excellent communication and presentation skills.
A deep understanding of X and the social media landscape, and of the opportunities for marketers.
A strong understanding of the digital marketplace and the competitive landscape in which we operate.
Attention to detail and a bias for proactively resolving issues.
Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
A passion for X and our mission.
Fluency in English, written and spoken, to work with stakeholder teams. Fluency in Arabic is also required.
Why Join Aleph
Impact: Represent X in Egypt and directly shape how advertisers and agencies reach a rapidly growing audience.
Growth: Build your career in a new, world-class media team, with exposure to X stakeholders and a chance to influence how the local business develops.
Team culture: Work in a small, collaborative, and inclusive team that values initiative, creativity, and autonomy.
Market context: Egypt has one of the region’s largest and fastest-growing digital audiences, with rising advertiser demand across social platforms.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorAlmaty, Kazakhstan
ГибридseniorLimassol, Cyprus
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УдалённоAustin, TX; Work arrangement: Hybrid – primarily remote, with approximately 10% on-site presence
ОфисseniorCairo, Egypt
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)