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Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the US and Canada. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Experience selling into or supporting the Financial Services (FINS) industry is preferred. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working: We work in the office 4 days a week 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development English & Polish Classes: Improve your language skills with access to English and Polish classes

Location: Minsk Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot 20 business days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working: We work in the office 4 days a week 20 business days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Lunch: Provided daily in the office to keep you fueled and focused Continuous Professional Development: Propel your career with continuous opportunities for professional development Private Medical Cover: Ensure your health is in good hands through private health insurance Sport Compensation: Stay fit and active with our sport compensation benefit Taxi to compensate for travel to the office English Classes: Enhance your English skills with our provided English classes

Location: Tbilisi Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working Paid Holiday: Enjoy 20 business days of paid holiday Collaborative and Data-Driven Culture: Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights Continuous Professional Development: Grow your expertise through professional development opportunities within the company’s learning budget Medical Insurance Compensation: Receive compensation for private medical insurance Sport Compensation: Stay fit and active with partial reimbursement for your gym membership

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle. As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences. Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value. Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences. Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences. You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired. Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives. You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence. This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving. Key responsibilities Journey architecture and orchestration Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges. Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem. Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently. Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness. Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity. Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing. Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences. Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences. Portfolio optimisation and prioritisation Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance. Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement. Investigate underlying audience, data, design and execution issues to understand journey performance. Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration. Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches. Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity. Measurement, testing and learning Establish clear objectives, KPIs and measurement approaches for significant journey interventions. Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate. Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities. Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact. Translate analysis and experimentation into actionable recommendations and future improvements. Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence. Delivery leadership and collaboration Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives. Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies. Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement. Coach and support colleagues in journey design, optimisation and effective use of automation capabilities. Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches. Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration. Platform and capability development Apply a strong understanding of marketing automation and customer data platforms to design effective journeys. Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required. Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness. Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working. Required skills and experience Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field. Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns. Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement. Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions. Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing. Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes. Experience developing testing and experimentation approaches and applying insights to journey optimisation. Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value. Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise. Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches. Experience coaching or mentoring colleagues and supporting the development of others. Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations. Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions. Desirable Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses. Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent. Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation. Experience designing or optimising multichannel journeys across email, onsite and other digital channels. Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships. Experience developing reusable journey frameworks, playbooks or operating standards. Experience working across B2C and B2B audiences or within a Centre of Excellence. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: New York Office; New York The Total Rewards team at Chainalysis shapes how we compensate, support, and invest in our people globally. Sitting within the People function, the team owns compensation programs, benefits strategies, and employee wellbeing initiatives across every location where we operate. As Chainalysis grows and the Web3 industry evolves, the team plays a central role in attracting and retaining top talent through market-competitive, fair, and transparent rewards programs. The Director, Total Rewards will lead the development and execution of compensation and benefits strategies across our global footprint. This role owns salary structures, job architecture, incentive plans, equity programs, and benefits. The Director will partner with senior leadership, Revenue Operations, and cross-functional teams to align rewards programs with business objectives. This is a US-based position with global scope. In this role, you’ll: - Review, refine, and execute a Total Rewards strategy aligned with business objectives in the Web3 industry - Partner with leadership to align compensation and benefits programs with business growth and competitive market position - Drive data-informed decision-making through market analysis and industry benchmarking - Own all global compensation programs and frameworks, including salary structures, job architecture, annual incentive plans, and salary, bonus, and equity review processes - Lead the assessment, refinement, and maturation of global job architecture and leveling frameworks, including addressing legacy inconsistencies and role evolution - Develop and maintain market pricing methodologies that reflect the dynamics of the Web3 industry - Promote pay equity and transparency across all locations - Oversee executive compensation programs and manage Compensation Committee meetings in partnership with Legal and the Head of People - Advise Revenue Operations and Sales Leadership on the design, governance, and evolution of global Sales Compensation plans - Design and implement benefits strategies that enhance employee wellbeing and reflect company values - Manage vendor relationships, including global and in-country brokers, for all company-sponsored benefit plans - Design and deploy time off, leave policies, and ancillary benefits aligned with company strategy - Maintain regulatory compliance across all global jurisdictions - Build and deliver training and communications so leaders and employees understand and value total rewards offerings - Develop feedback mechanisms to continuously improve total rewards approaches - Lead and develop a small team of compensation and benefits professionals - Foster a business-centered approach that balances flexibility and agility with consistent principles We’re looking for candidates who have: - 10+ years of progressive experience in total rewards, with at least 5 years in leadership roles - Proven track record developing and implementing global compensation and benefits strategies - Experience managing executive compensation programs and supporting compensation committees - Demonstrated ability to build and scale programs in high-growth, fast-paced environments - International benefits experience across multiple countries and regions - Deep understanding of global compensation practices, job architecture, and salary structures - Strong financial acumen and analytical skills for budgeting and forecasting - Knowledge of regulatory requirements across multiple jurisdictions - Excellent communication skills with the ability to translate complex concepts for diverse audiences Nice to have experience: - Experience with equity compensation programs and incentive plan design in the Web3 or technology industry - Background in building total rewards programs at companies undergoing rapid scaling - Experience advising on sales compensation plan design and governance AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Creative Director to lead creative for Brand Experiential, the team behind how Figma shows up in the real world. That starts with Config, our biggest moment of the year, and extends to the activations, partnerships, and community moments where people meet Figma face to face. You’ll set the creative vision for each of them and lead a small but mighty team in making them real. You’ll lead, manage, and grow a team of designers, balancing hands-on creative direction with the craft instincts to jump in when the work calls for it. You care as much about how an idea is pitched and shaped in its earliest form as you do about how it lands in its final execution. You’ll partner closely with cross-functional creative leadership across Brand, Marketing, and Product to keep our brand distinct, expressive, and unmistakably Figma — balancing experimentation and surprise with clarity, intentionality, and strong system thinking. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Manage and grow a team of 2–5 designers, hiring to fill gaps as your portion of the portfolio scales Partner with cross-functional creative leadership, product designers, and marketers to improve team process and execution, and coach your team through setting creative direction and priorities Develop a strong point of view on how Figma's brand shows up in your area and successfully advocate for it across the organization Run and improve team rituals like critiques, reviews, and creative sprints Stay in the work — balancing people leadership with hands-on creative direction and execution Set and maintain a high creative bar through feedback, direction, and coaching We’d love to hear from you if: 3+ years of creative/design management experience with a track record of building strong, resilient team culture and developing designers across skill levels A proven track record of moving fluidly between pitching a concept, sketching it out, and shepherding it to final execution A strong portfolio demonstrating conceptual and visual direction for events/activations Experience influencing teams and stakeholders through strategic thinking, storytelling, and clear communication A true player/coach mindset — as comfortable managing and developing people as you are getting hands-on with the work yourself Comfort with ambiguity, thriving in fast-moving environments where priorities can shift quickly While it’s not required, it’s an added plus if you also have: Familiarity with AI-powered creative tools and workflows, and a point of view on how they expand rather than flatten creative expression The ability to thrive in a fast-paced, evolving environment, bringing a sense of humor and a proactive, solution-oriented approach Comfort exploring new methodologies and continuously pushing to improve both personal and team craft At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $235,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United Kingdom About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role FT Academy is the Financial Times' learning business, helping individuals and organisations develop the knowledge, skills and confidence to succeed through world-class professional learning experiences. Combining the FT's trusted journalism, expert faculty and practical learning design, FT Academy offers executive education, professional development courses, board education and educational resources for schools. As our business continues to grow, we're bringing our learning products together under a more connected offering, creating an exciting opportunity to support our marketing activity and help us reach new audiences. We're looking for an organised, creative and enthusiastic Marketing Intern to join our team, reporting to the Head of Marketing, FT Academy UK. This is a varied, hands-on opportunity to gain practical experience across different areas of marketing, including email campaigns, social media, content creation, digital marketing, audience research and events. You'll help deliver marketing campaigns across the FT Academy portfolio, including the FT Board Director Programme and FT Executive Programmes, working closely with colleagues in Marketing, Commercial, Operations and Brand & Design. From writing social media posts and creating marketing emails to researching prospective customers and updating website content, you'll play an active part in supporting our campaigns and commercial objectives. We're looking for someone curious, proactive and eager to learn. You don't need extensive professional marketing experience – what matters most is your enthusiasm, attention to detail and willingness to develop new skills. You'll have the opportunity to contribute ideas, take on increasing responsibility and build valuable marketing experience within a growing business at the Financial Times. Key responsibilities Marketing campaigns Support the delivery of marketing campaigns across FT Academy's portfolio, including email, social media and other digital channels. Help create, build and schedule marketing emails using our email marketing platform. Coordinate campaign materials and activities to ensure deadlines are met. Support the promotion of programme launches, webinars, events and other marketing initiatives. Collaborate with colleagues across Marketing, Commercial and Operations to support campaign delivery. Marketing operations and research Conduct online research to identify prospective customers and relevant contacts within target organisations. Help create, maintain and update marketing contact lists, ensuring information is accurate and well organised. Support database management, including contact enrichment and audience segmentation. Follow established data protection and GDPR procedures when handling customer information. Content and digital marketing Draft and edit engaging content for emails, social media, websites and other promotional materials. Support the development of marketing and sales materials, including brochures, presentations and programme information. Help keep FT Academy's website content accurate and up to date. Work with the Brand & Design team to coordinate creative assets for campaigns. Support FT Academy's social media activity and presence at conferences, including promotional materials. Reporting and optimisation Help supervise marketing performance across email campaigns, social media and lead generation. Maintain reports and spreadsheets to guide campaign activity and results. Contribute ideas for improving campaigns based on results and audience insights. Required skills and experience Strong written and verbal communication skills, with an interest in creating engaging content. Good organisational and time-management skills, with the ability to handle multiple tasks in a timely manner. Excellent attention to detail and a commitment to accuracy. A solid understanding of Google Workspace and/or Microsoft Office, particularly Google Sheets or Excel. An interest in marketing, digital communications and social media. Confidence working with information, conducting online research and organising data. A creative, proactive approach and a passion for learning new skills. The ability to work independently on assigned tasks while collaborating effectively with colleagues. We welcome applications from people at different stages of their early careers. Previous professional marketing experience or a specific degree is not required. Desirable Some experience in marketing, communications or a related area, whether through internships, work placements, university projects or extracurricular activities. Familiarity with email marketing platforms, content management systems or CRM tools. An interest in business, professional learning or executive education. A degree or relevant qualification in marketing, business or equivalent field, although this is not essential. We recognise that skills and experience can be developed in many different ways and encourage applications from people who are enthusiastic about marketing and keen to learn. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $17.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Urdu ( ur_pk ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Urdu speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Urdu Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Urdu ( ur_pk ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Orlando, FL, United States Location: Orlando, FL office (not remote) Status: Project-based Pay: $17.00 USD per hour Benefits: Flexible schedule Hours: 8-40 per week Requirement: Fluent reading, writing, understanding, and typing in Hindi ( hi_in ) Why Join Us? Daily Perks & Occasional Treats: Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house. Culture & Connection: Join a friendly, collaborative environment where team members genuinely support one another. Growth & Impact: We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here. With Productive Playhouse, native Hindi speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated Hindi Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. You can work a minimum of 8 hours per week up to 40 hours maximum per week! Key Responsibilities: Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar. Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions. Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality. Review and proofread transcripts for accuracy and completeness. Report any technical issues or concerns to the appropriate channels promptly. Suggest opportunities for process improvement to enhance efficiency and quality. Manage time effectively to meet established deadlines and maintain high levels of productivity and quality. Handle confidential information with discretion and adhere to all privacy and security guidelines. Participate in other projects and tasks as assigned. Qualifications & Skills: Typing speed of 40 WPM in Hindi ( hi_in ) or higher is preferred. Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling. Ability to quickly learn and adapt to client-specific style guides and written domain conventions. Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products. Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace. Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization. Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods. Demonstrated ability to consistently meet deadlines and maintain high standards of work. Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality. Requirements: High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus. Must be authorized to work in the United States; the company does not provide any work sponsorship. Minimum age: 18 years or older. Reliable transportation to commute to on-site facilities, as required. Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test. Physical Requirements: Ability to move around the office and other work environments, including standing and walking for extended periods. Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks. Ability to bend, reach, and perform tasks that require physical agility within a typical office setting Manual dexterity to operate a keyboard and mouse efficiently. Ability to wear headphones for extended periods while listening to audio content. Capacity to perform repetitive tasks, such as typing, with sustained concentration. About Us: As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time. Disclaimer: All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.

Location: Lima - Perú Technical Lead (Composites Engineering & Product Development) Location: Lima, Peru (Cercado de Lima Plant) Reporting to: Site Manager Direct Reports: Product Designer, Assistant Product Designers (2), Estimators (2) About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About the Role This is a high-impact leadership opportunity for an experienced engineering professional who combines deep technical expertise with the ability to drive innovation, influence stakeholders, and develop high-performing teams. As the Technical Lead, Composites Engineering & Product Development , you will serve as the technical authority for Bradken's Lima composites operation, leading product design, manufacturing optimisation, cost estimation strategy, technical innovation, and knowledge transfer initiatives across the global business. This role is critical to preserving and advancing Bradken's composite wear technology capability. You will work closely with teams across Peru, Canada, India, and Australia , partnering with manufacturing, engineering, commercial, and operational leaders to develop new products, optimise processes, support strategic growth projects, and strengthen Bradken's technical position in the market. We are seeking a hands-on technical leader who can bring proven expertise from mining wear products, rubber composites, mineral processing equipment, liners, engineered rubber products, or similar heavy industrial manufacturing environments. Please Note: Professional working proficiency in both English and Spanish is essential. The successful candidate will regularly engage with global engineering, manufacturing, and commercial teams across multiple regions. Candidates should be comfortable participating in technical discussions, presentations, and problem-solving sessions in English. Applications must be submitted in English, and candidates will be assessed on their ability to communicate effectively in both English and Spanish throughout the recruitment process. In This Role, You Will Technical Leadership & Product Development Lead the technical function for Bradken's composites operation, ensuring products meet customer requirements, engineering standards, manufacturing capabilities, and commercial objectives. Drive product development, design validation, technical reviews, manufacturability assessments, and continuous product improvement initiatives. Work closely with regional and global engineering teams to support composite product development and deployment across Bradken operations. Lead technical investigations, root cause analysis, and complex problem-solving activities affecting product performance, quality, manufacturing efficiency, or customer outcomes. Identify and implement new technologies, materials, processes, and engineering solutions that improve productivity, quality, and competitiveness. Support technical engagement with key mining customers, helping to understand operational challenges and develop fit-for-purpose solutions. Manufacturing Excellence & Innovation Partner closely with production, quality, and engineering teams to optimise manufacturing processes and improve operational performance. Evaluate new manufacturing methods, technologies, materials, and equipment to drive continuous improvement. Ensure product designs are aligned with manufacturing capabilities and support efficient production outcomes. Support process standardisation, knowledge transfer, and best-practice implementation across global operations. Contribute technical expertise to strategic CAPEX and site expansion projects. Costing, Estimation & Commercial Support Provide technical leadership to the estimation function, ensuring accurate costing methodologies, manufacturing assumptions, and lead-time assessments. Support quotation development through technical reviews, risk assessment, material selection, and production planning considerations. Drive cost optimisation initiatives while maintaining product performance, quality, and customer expectations. Collaborate with commercial teams to strengthen Bradken's value proposition and competitive position. Leadership & Capability Development Lead, coach, and develop a team of product design and estimation professionals. Foster a culture of accountability, innovation, collaboration, continuous improvement, and customer focus. Support knowledge retention and technical capability growth across the business. Build strong relationships across engineering, operations, sales, supply chain, and customer groups globally. What You'll Bring Essential Bachelor's degree or Technical Degree in Mechanical Engineering, Metallurgical Engineering, Manufacturing Engineering, or a related discipline. 8+ years of experience within mining, mineral processing, rubber, composites, wear products, heavy manufacturing, industrial engineering, or similar technical environments. Demonstrated leadership experience managing technical, engineering, design, or manufacturing teams. Proven expertise in product development, engineering design, manufacturing processes, and technical problem solving. Experience interpreting engineering drawings, specifications, CAD models, and manufacturing documentation. Strong understanding of manufacturing environments and process optimisation methodologies. Experience supporting customers through technical solutions, product performance improvements, or engineering consulting. Strong project management and stakeholder engagement capabilities. Full professional proficiency in English and Spanish. Highly Desirable Direct experience with: Mining wear products Mill liners Rubber products Composite wear solutions Mineral processing equipment Engineered industrial products Experience working for leading organisations within mining consumables, wear solutions, process plant equipment, rubber manufacturing, or related sectors. Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence certification. Master's degree in Engineering, Technology Management, or Business Management. Experience supporting global operations and cross-regional technical teams. Success in This Role The successful candidate will be recognised as a trusted technical leader who can: Bring deep technical expertise and credibility to the business. Accelerate innovation and process improvement. Mentor and develop technical talent. Strengthen knowledge transfer across global operations. Improve manufacturing efficiency and cost competitiveness. Support growth through new products, new technologies, and customer-focused solutions. Build strong partnerships across engineering, operations, commercial teams, and customers. Work Environment This is an onsite leadership role based at Bradken's Lima manufacturing operation. Occasional domestic or international travel may be required to support: Customer visits Technical reviews Manufacturing collaborations Knowledge transfer initiatives Global engineering projects Operational improvement programs Applicants must have the legal right to work in Peru. Bradken is unable to provide visa or work permit sponsorship for this position. Why Join Bradken? At Bradken, you'll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. This role offers a unique opportunity to influence the future of Bradken's composites technology capability while collaborating with engineering and operational leaders across multiple regions. You'll join a company that values technical excellence, innovation, continuous improvement, and collaboration, while providing opportunities to build a truly global career. We Offer A safety-first culture Annual Salary Bonus Competitive pay and benefits Global career opportunities Exposure to international engineering and manufacturing teams Learning and development opportunities Educational Reimbursement Opportunities Employee Assistance Program for you and your family (Private Psychology service available 24/7 covered 100%) Inclusive and collaborative work environment Opportunity to contribute to strategic growth and transformation initiatives Our Hiring Process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you require an adjustment or alternative format at any stage, please let us know. Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance, and business needs.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are looking for a skilled, tech-savvy Legal Operations Specialist to join our fast-paced legal team. As a core member of the department within a leading payment processing company, you will help drive operational excellence, scale our legal tech stack, and streamline workflows. The ideal candidate helps bridge the gap between legal expertise, technology, and data-driven efficiency. You will be responsible for managing our complex contract ecosystems, optimising team collaboration tools, and leveraging Artificial Intelligence (AI) to design modern, automated legal processes. Key Responsibilities: - Legal Tech Stack & Automation Strategy: Support the administration, integration, and continuous improvement of our legal technology tools, with a heavy emphasis on Contract Lifecycle Management (CLM) systems. - Atlassian Ecosystem: Support the legal department's Jira infrastructure. This includes assisting with the design, maintenance, and optimisation of workflows in Jira Service Management (JSM) for legal intake, helping manage Jira Spaces, and building out a comprehensive, user-friendly knowledge base in Confluence. - AI & Process Engineering: Proactively identify opportunities to embed AI and machine learning tools into everyday legal operations, supporting the development and implementation of AI-driven efficiencies (e.g., automated contract review, AI search optimisation, legal operations chatbots, and automated triaging) to help reduce cycle times. - Workflow Optimisation: Evaluate existing legal processes, identify bottlenecks in the payment processing legal pipeline (e.g., merchant agreements, vendor contracts, regulatory tracking), and engineer streamlined, scalable workflows. - Data Analytics & Reporting: Design dashboards and generate metrics within Jira and CLM tools to track legal spend, turnaround times, contract volumes, and team capacity. Present actionable insights to legal leadership. - Vendor & Resource Support: Help manage relationships with legal tech vendors (e.g. Brightflag) and ensure the team is maximising the value of industry resources (e.g., CLOC, ACC). Required Experience & Qualifications - Minimum of 1 year of experience in Legal Operations, ideally within a fintech, payment processing, or highly regulated corporate environment. - Experience working with enterprise CLM systems (e.g., Ironclad, LinkSquares, Icertis, or Conga), including template building and workflow routing. - Good working knowledge of Jira, specifically designing custom workflows, queues, and SLAs in JSM, helping manage Jira Spaces, and structuring documentation in Confluence. - Experience using generative AI tools, prompt engineering, or AI-backed legal tech features to build efficiencies, automate repetitive tasks, and analyse legal data. - General understanding of the legal operational challenges unique to payment processing, financial services, or tech companies. Preferred Skills & Core Competencies - Tech-Forward Mindset: Instead of simply using tools, look for ways to make them talk to each other. Experience with integrations (APIs, Zapier) is a massive plus. - Problem-Solving & Agility: Ability to thrive in a high-volume, rapidly changing corporate environment. - Project Management: Strong organisational skills with a proven ability to manage and support multiple tech implementation projects simultaneously (PRINCE2 qualification a plus, but not necessary). - Collaboration & Communication: Exceptional ability to translate complex technical or legal requirements into clear, user-friendly processes for cross-functional stakeholders such as Product, Sales and Compliance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London, United Kingdom Workplace: onsite Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive. Summary of role: Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders. Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management. Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures. Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives. Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience. Requirements Essential Facilities Management qualification, apprenticeship, or equivalent practical experience. Health & Safety qualification (or willingness to work towards one). Experience within facilities, estates, property or building services. Strong customer service, stakeholder management and communication skills. Good understanding of facilities management and workplace health & safety. Strong organisational, administrative and Microsoft Office skills. Ability to manage priorities, solve problems and work proactively. Desirable NEBOSH General Certificate and/or IWFM membership. Experience in higher education, commercial office or multi-occupancy environments. Experience using CAFM systems and supporting health & safety compliance. Knowledge of hard and soft FM services, contractor management and statutory compliance requirements. Experience working with Building Management Systems (BMS). What we offer: Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: New York City Our sales team is committed to customer centricity by deeply understanding and addressing the unique needs and aspirations of every customer. We deliver exceptional value through tailored solutions, strategic partnerships, and a highly collaborative go-to-market approach. By fostering alignment across marketing, product, and customer success, we engage in value-based selling that enhances every stage of the customer journey. Together, we proactively identify and overcome technical, educational, and competitive challenges—driving long-term growth, retention, and customer satisfaction. We’re seeking a strategic, high-impact Enterprise Account Executive to drive growth within a portfolio of large, complex organizations, with a particular focus on highly regulated sectors such as Financial Services and Healthcare. Your primary mission will be to land, expand, and deepen relationships with enterprise customers by aligning our solutions to their most critical business, compliance, and operational priorities. This role offers the opportunity to lead sophisticated sales cycles, influence executive stakeholders, and deliver meaningful business outcomes. If you're passionate about building long-term partnerships and navigating complex, regulated enterprise environments, we’d love to connect. This role can either be fully remote depending on which US state you live in, or based in our New York, San Francisco, or Chicago office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own and grow a portfolio of Enterprise accounts through strategic account planning, expansion, and renewals. Lead complex, multi-stakeholder sales cycles with longer deal timelines and larger deal sizes, navigating the intricate security, legal, and compliance review processes typical of regulated industries. Build and maintain trusted advisor relationships with C-level executives, IT, risk/compliance officers, and business leaders. Drive revenue by aligning our solutions to customer strategic initiatives and demonstrating measurable business value. Partner cross-functional with Solutions Engineering, Sales Development, Customer Success, Professional Services, and executive sponsors to execute coordinated account strategies. Identify new use cases and expansion opportunities throughout the customer lifecycle, including during active terms and at renewal. Collaborate closely with marketing, product, and customer success to ensure seamless onboarding, adoption, and long-term success. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 4+ years of experience in a B2B closing sales role, with significant experience in Enterprise SaaS sales. Proven track record of success selling into Financial Services (FinServ/FinTech) and/or Healthcare (Payer/Provider/Life Sciences) verticals. Deep understanding of the unique challenges, compliance standards, and regulatory environments (e.g., HIPAA, FINRA, SEC, SOC 2) governing these industries. Proven track record of consistently exceeding quota in complex, high-value deal environments. Demonstrated success managing large accounts and navigating multi-threaded sales motions. Strong executive presence with the ability to influence and build trust with senior stakeholders, including C-suite leaders. Experience with strategic account planning, forecasting, and territory management. A self-starter who thrives in ambiguity and is committed to continuous improvement. Ability to quickly learn, synthesize, and consult on new products, industries, and market trends. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the On-Target Earnings (OTE) range is $291,000 - $330,000. The total OTE includes a base salary range of $145,500 - $165,000 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified. In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: London, United Kingdom Workplace: onsite Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. As an Assistant Facilities Manager, you will support the Building Manager in the day-to-day operation of university campus buildings, helping to ensure a safe, compliant, welcoming, and high-performing environment for students, staff, and visitors. Supporting our institutions by enabling them to focus on providing our students with the best education experiences. Your mission is to create an inspiring educational environment that enables our institutional stakeholders to succeed and every student to thrive. Summary of role: Act as the first point of contact for facilities-related enquiries, delivering excellent customer service to students, staff, visitors and stakeholders. Support the day-to-day operation of campus buildings, overseeing maintenance activities, contractor performance and essential facilities services including cleaning, security and waste management. Assist with health, safety and compliance activities, including inspections, audits, statutory testing, risk assessments and emergency procedures. Maintain accurate facilities records, compliance documentation and management system data, while supporting budgeting, reporting and sustainability initiatives. Contribute to building improvement, refurbishment and operational projects, identifying opportunities to enhance service quality, efficiency and the campus experience. Requirements Essential Facilities Management qualification, apprenticeship, or equivalent practical experience. Health & Safety qualification (or willingness to work towards one). Experience within facilities, estates, property or building services. Strong customer service, stakeholder management and communication skills. Good understanding of facilities management and workplace health & safety. Strong organisational, administrative and Microsoft Office skills. Ability to manage priorities, solve problems and work proactively. Desirable NEBOSH General Certificate and/or IWFM membership. Experience in higher education, commercial office or multi-occupancy environments. Experience using CAFM systems and supporting health & safety compliance. Knowledge of hard and soft FM services, contractor management and statutory compliance requirements. Experience working with Building Management Systems (BMS). What we offer: Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE Reporting to Wealthsimple’s Manager, Mortgage Compliance,, the selected mortgage broker will be responsible for connecting clients with mortgage solutions and driving business growth. No pre-existing book of business is required. Our ideal hire has a builder mindset, is detail-oriented, action-oriented, and proactive. They own their role and continuously help identify ways to improve processes and controls while mitigating risk. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us. Must be a licensed mortgage broker in Quebec. Experience in lending products or other sales functions is a strong plus. Experience handling high volume sales pipelines is ideal. COMPENSATION & BENEFITS - This is a commission-based role, offering substantial earning potential. Details of the commission structure will be discussed during the interview process. - This role does not qualify for the benefits listed under the "Why Wealthsimple?" section below. KEY CAPABILITIES/RESPONSIBILITIES: In this role, the candidate will have the opportunity to: - Build and maintain strong client relationships, providing expert advice, and guiding clients through the mortgage process. - Identify and pursue new business opportunities, leveraging their industry knowledge. - Partner with Wealthsimple's legal, compliance, product, and marketing teams to ensure all activities align with regulatory requirements and company objectives. - Stay informed about regulatory developments, industry trends, and emerging risks. - Track and analyze their sales performance, identifying areas for improvement and growth. SKILLS WE’RE LOOKING FOR: - Mortgage Guru:They love being a mortgage broker. Guiding clients through their mortgage journey is their passion and they always put client experience first. - Problem-solving: If something seems off, they want to figure out what’s going on; they enjoy navigating uncertainty, bringing clarity to ambiguity, and don’t wait for a playbook to be written. - Proactive Action Oriented: They act without being told what to do, taking full ownership of work and proactively seeking help and input when needed to provide well-supported solutions. - Efficiency: They can produce significant output with minimum wasted effort; they find the path of least resistance to problem definition, solution, and execution. - Strong written and verbal communication: Speaks plainly and truthfully. Communicates complex ideas in a simple and easy-to-understand way for any audience. - Honesty/integrity: Doesn't cut corners; does what is right, not what is politically expedient. - Relevant experience: Demonstrated success in a commission-based sales role, preferably within the mortgage industry. - AMF mortgage broker license: Candidates must have a mortgage broker license delivered by the AMF, in good standing. À PROPOS DU POSTE Relevant du Gestionnaire, Conformité hypothécaire (Courtier Dirigeant) de Wealthsimple, la personne retenue sera responsable d’accompagner les clients dans la recherche de solutions hypothécaires adaptées à leurs besoins et de contribuer à la croissance de nos activités. Aucun portefeuille de clients existant n’est requis. La personne idéale possède un esprit entrepreneurial, fait preuve de rigueur, est orientée vers l’action et prend les devants. Elle assume pleinement ses responsabilités et cherche continuellement à améliorer les processus et les contrôles tout en réduisant les risques. Elle doit faire preuve d’une excellente gestion du temps, assurer un suivi rigoureux de ses dossiers et démontrer un potentiel d’évolution au sein de l’entreprise. La personne doit détenir un permis de courtage hypothécaire valide au Québec. Une expérience dans les produits de financement ou dans d’autres fonctions liées à la vente constitue un atout important. De l’expérience à gérer un pipeline de vente à haut volume est idéal. RÉMUNÉRATION ET AVANTAGES SOCIAUX - Ce poste offre une rémunération à la commission, avec un potentiel de revenus important. Les détails de la structure de rémunération seront présentés au cours du processus d’entrevue. - Ce rôle ne qualifie pas pour les bénéfices énumérés sous la section « Pourquoi Wealthsimple » ci-dessous.   PRINCIPALES RESPONSABILITÉS Dans le cadre de ses fonctions, la personne retenue aura l’occasion de : - Établir et entretenir des relations solides avec les clients, leur offrir des conseils d’expert et les accompagner à chaque étape de leur parcours hypothécaire. - Repérer et saisir de nouvelles occasions d’affaires en mettant à profit sa connaissance du secteur hypothécaire. - Collaborer avec les équipes juridiques, de conformité, de produits et de marketing de Wealthsimple afin de veiller à ce que toutes les activités respectent les exigences réglementaires et les objectifs de l’entreprise. - Se tenir au courant des changements réglementaires, des tendances du secteur et des risques émergents. - Suivre et analyser ses résultats de vente afin de cibler les occasions d’amélioration et de croissance. COMPÉTENCES ET QUALITÉS RECHERCHÉES - Guru de l’hypothèque : Vous adorez votre métier de courtier hypothécaire. Accompagner les clients dans leur parcours hypothécaire vous passionne et vous placez toujours l’expérience client au cœur de vos priorités. - Résolution de problèmes : Lorsqu’une situation semble anormale, vous cherchez à en comprendre la cause. Vous êtes à l’aise dans l’incertitude, savez clarifier les situations ambiguës et n’attendez pas qu’on vous fournisse un guide pour passer à l’action. - Proactivité et sens de l’initiative : Vous prenez des initiatives sans attendre qu’on vous dise quoi faire. Vous assumez pleinement vos responsabilités et sollicitez de manière proactive l’aide et les conseils nécessaires pour proposer des solutions réfléchies et bien fondées. - Efficacité : Vous êtes capable de produire des résultats importants en minimisant les efforts inutiles. Vous privilégiez les approches simples et efficaces pour cerner les problèmes, trouver des solutions et les mettre en œuvre. - Excellentes aptitudes en communication écrite et orale : Vous communiquez avec clarté, franchise et transparence. Vous savez vulgariser des concepts complexes et les rendre accessibles à différents publics. - Honnêteté et intégrité : Vous ne prenez pas de raccourcis au détriment de la qualité ou de l’éthique. Vous faites ce qui est juste, même lorsque ce n’est pas la solution la plus facile ou la plus avantageuse sur le plan politique. - Expérience pertinente : Vous avez démontré votre capacité à réussir dans un poste de vente rémunéré à la commission, idéalement dans le secteur hypothécaire. Permis de courtage: Les candidats doivent avoir un permis de courtage hypothécaire délivré par l’AMF, en bonne et due forme. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.