Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Limassol, Cyprus
Workplace: remote
Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations.
We are looking for a Compliance Operations Manager to take end-to-end ownership of traffic and content compliance across one of our digital platforms.
You will develop and operate a scalable compliance framework for monitoring affiliate partners and digital traffic sources, identifying prohibited or risk activity, investigating incidents, and continuously improving preventive and detective controls.
This is a hands-on ownership role for someone who can independently assess risks, establish effective processes, and turn compliance requirements into practical operational and technical solutions. You will work closely with Product, Engineering, Data, Legal, Risk, and commercial teams.
Job Responsibilities
Own, develop, and update the traffic and content compliance framework, policies, SOPs, and risk-scoring mechanisms.
Audit digital traffic channels, landing pages, and promotional materials to detect prohibited content, cloaking, redirect manipulation, and suspicious attribution patterns.
Lead root-cause investigations into compliance violations, coordinate corrective actions, enforce partner restrictions, and track remediation.
Partner with Product, Engineering, and Data teams to define requirements for automated risk-scoring, internal compliance tools, and external monitoring solutions.
Track compliance metrics, analyse recurring risk trends, and deliver clear, decision-ready reporting to management.
Ensure documentation remains audit-ready for payment partners and regulators; stay updated on payment-network and industry regulatory shifts.
Provide functional direction and quality standards for compliance analysts, and deliver internal training on monitoring and enforcement processes.
You’ll thrive here if you have
5+ years in Compliance Operations, Risk, Fraud Prevention, or Traffic Quality (hands-on experience in traffic compliance, affiliate marketing, and ad networks required).
Solid understanding of tracking signals (URLs, redirects, referrers, cookies, device fingerprints) and ability to assess risk using incomplete attribution data.
Proven background conducting operational audits, implementing SOPs/compliance policies, and managing root-cause incident investigations.
Experienced in team leadership, managing cross-functional initiatives, and translating compliance needs into Product, Engineering, and Data requirements.
Ability to define compliance KPIs, build clear executive reports, and make sound, analytical decisions under pressure.
Upper-Intermediate English or higher.
Nice to Have:
Knowledge of payment provider, acquiring bank, or card network compliance standards.
Experience detecting cloaking, brand misuse, redirect manipulation, and prohibited content.
Familiarity with OSINT, web scraping, SQL/Python, BI tools, or LLM-based automation.
Relevant professional certifications (compliance, auditing, risk, or fraud prevention).
What Success Looks Like
A risk-based traffic and content compliance framework is actively implemented and enforced.
High-risk traffic sources and compliance incidents are quickly identified, audited, and resolved.
Automated and manual monitoring controls effectively reduce repeat violations.
Management receives clear, data-driven visibility into traffic compliance risks.
All processes, evidence, and records remain continuously audit-ready for external partners.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in
Limassol,
Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Задачи:
— разработка стратегии и контент-плана с новой гипотезой каждую неделю
— производство кейс-контента: написание сценария, монтаж, публикация (физически постит отдельный человек из США под алгоритмы Instagram)
— ведение Instagram, LinkedIn компании и фаундеров
— аналитика с выводами, а не просто с цифрами
— фокус на получении заявок, а не только на охватах
Требования:
— самостоятельное выполнение монтажа, нарезки и публикации контента
— понимание причин успеха контента: хук, тренд, алгоритмы Instagram и TikTok из практики
— подтверждённые кейсы ведения Instagram, которые можно показать
— свободный английский язык, так как все клиенты глобальные
— насмотренность на премиальный short-form
Условия:
— удалённая работа (remote)
— полная занятость (фултайм)
— оплата в любой валюте
— возможность самостоятельно строить процессы в команде без бюрократии
УдалённоleadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Lisbon, Portugal; Porto, Portugal
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora — operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects.
In this role, y
ou will also be responsible to:
Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations.
Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale.
Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning.
Run and evolve our PgBouncer connection-pooling layer.
Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible).
Drive incident response and RCAs for database-related issues, and land the follow-up actions.
Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts).
Take part in the team's duty rotation handling developer requests, with protected focus time off-duty.
Requirements
Qualifications / Experience / Technical Skills
5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role).
Strong command of query plans, indexing strategy, and performance work on multi-TB tables.
Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints.
Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux.
Experience with connection pooling (PgBouncer or similar) in production.
Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques.
Scripting ability (Bash, Python or GO) and an automation-first mindset.
Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills.
Nice to Haves
Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j.
Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS).
Experience with Vault, ArgoCD, or GitOps workflows.
Comfort using AI coding assistants to accelerate routine analysis and tooling.
Tech Stack
AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux
(REQ ID: 2960)
Location: Sofia, Bulgaria
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora — operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects.
In this role, y
ou will also be responsible to:
Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations.
Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale.
Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning.
Run and evolve our PgBouncer connection-pooling layer.
Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible).
Drive incident response and RCAs for database-related issues, and land the follow-up actions.
Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts).
Take part in the team's duty rotation handling developer requests, with protected focus time off-duty.
Requirements
Qualifications / Experience / Technical Skills
5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role).
Strong command of query plans, indexing strategy, and performance work on multi-TB tables.
Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints.
Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux.
Experience with connection pooling (PgBouncer or similar) in production.
Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques.
Scripting ability (Bash, Python or GO) and an automation-first mindset.
Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills.
Nice to Haves
Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j.
Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS).
Experience with Vault, ArgoCD, or GitOps workflows.
Comfort using AI coding assistants to accelerate routine analysis and tooling.
Tech Stack
AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux
(REQ ID: 2960)
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora — operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects.
In this role, y
ou will also be responsible to:
Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations.
Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale.
Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning.
Run and evolve our PgBouncer connection-pooling layer.
Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible).
Drive incident response and RCAs for database-related issues, and land the follow-up actions.
Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts).
Take part in the team's duty rotation handling developer requests, with protected focus time off-duty.
Requirements
Qualifications / Experience / Technical Skills
5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role).
Strong command of query plans, indexing strategy, and performance work on multi-TB tables.
Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints.
Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux.
Experience with connection pooling (PgBouncer or similar) in production.
Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques.
Scripting ability (Bash, Python or GO) and an automation-first mindset.
Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills.
Nice to Haves
Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j.
Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS).
Experience with Vault, ArgoCD, or GitOps workflows.
Comfort using AI coding assistants to accelerate routine analysis and tooling.
Tech Stack
AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux
(REQ ID: 2960)
Location: Barcelona, Spain; Madrid, Spain
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
As our PostgreSQL DBA, you will be the go-to engineer for everything data-layer: index and schema design on multi-terabyte tables, query optimization for application teams, connection pooling, upgrades, and migrations. Our PostgreSQL runs on Amazon Aurora — operating a large, fast-growing fleet consistently: turning one-off procedures into reliable automation, keeping dozens of clusters healthy at once, and helping developers use the database well. You'll split your time between a support rotation for incoming developer requests and longer-cycle reliability and automation projects.
In this role, y
ou will also be responsible to:
Own day-to-day PostgreSQL operations across all production data centers: index creation on large/partitioned tables, query-plan analysis, schema reviews, data migrations.
Partner with application teams on data-model decisions — design, partitioning, retention, consolidation vs. standalone clusters — and push back with data when a design won't scale.
Operate and tune Aurora PostgreSQL: parameter groups, replicas, failover behavior, capacity planning.
Run and evolve our PgBouncer connection-pooling layer.
Turn manual runbooks into released, repeatable automation: seamless upgrade, switchover, database/user provisioning, grants management (Terraform + Ansible).
Drive incident response and RCAs for database-related issues, and land the follow-up actions.
Maintain and improve database observability (postgres_exporter, VictoriaMetrics dashboards and alerts).
Take part in the team's duty rotation handling developer requests, with protected focus time off-duty.
Requirements
Qualifications / Experience / Technical Skills
5+ years of hands-on operational PostgreSQL experience (DBA / database reliability role).
Strong command of query plans, indexing strategy, and performance work on multi-TB tables.
Production experience with managed PostgreSQL (Aurora or RDS) and a clear-eyed view of its constraints.
Working proficiency with Terraform and Infrastructure-as-Code practices; comfortable in Linux.
Experience with connection pooling (PgBouncer or similar) in production.
Practical experience with logical replication, major-version upgrades, and low-downtime migration techniques.
Scripting ability (Bash, Python or GO) and an automation-first mindset.
Experience with cloud infrastructure (AWS preferred); strong incident-management and RCA skills.
Nice to Haves
Operational exposure to ClickHouse, OpenSearch, or Redis/Valkey, Neo4j.
Kubernetes fundamentals (our poolers, proxies, and exporters run on EKS).
Experience with Vault, ArgoCD, or GitOps workflows.
Comfort using AI coding assistants to accelerate routine analysis and tooling.
Tech Stack
AWS • Aurora PostgreSQL • Kubernetes • PgBouncer • Terraform • Ansible • VictoriaMetrics • Vault • Linux
(REQ ID: 2960)
Location: Belfast, Northern Ireland, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI.
Your new role
In this role, you’ll join as a Software Engineer on the ‘BrandX’ team, which is part of the wider ‘Order Engineering’ group.
BrandX (Brand Experience) builds the tools restaurant brands and Olo's internal teams use to run their business on Olo. We own the Dashboard that brand operators log into every day, the internal Admin application, and the billing and invoicing systems that turn platform usage into invoices. We also own how brands sign in and manage their users, including SSO and two-factor authentication, and we are building Olo AI Assist, a natural-language assistant inside the Dashboard.
The team is seven engineers spread across the US and Europe, and you'd be our first hire in Northern Ireland. Because the team sits between brands, Finance, and the rest of Order Engineering, the work is varied. One week you might be shipping a new Dashboard settings page, the next you're tracing a billing discrepancy across our finance integrations or teaching Olo AI Assist a new skill so a brand can update hours across hundreds of stores just by asking. You'll pair with senior engineers, review and ship code most days, and use Claude Code as a normal part of how you work.
How you’ll make an impact
Learn the BrandX domain and technology stack, and get to know the brands, Finance partners, and Order Engineering teams we work with.
Own small-to-medium features end to end, from understanding the requirement to shipping it, with senior engineers available when you need them.
Write code that meets our standards, and participate in code reviews as both author and reviewer.
Build reliable and maintainable software, with test coverage that matches the risk of the change.
Contribute to the team’s delivery pipeline, including test coverage, CI, and deployment practices.
Use Claude Code and GitHub Copilot as your default way of building, and help the team push what these tools can do.
Troubleshoot and debug production issues, learning how our systems fit together along the way.
Participate in team ceremonies such as daily stand-ups and retrospectives, sharing updates and feedback.
Take part in learning activities, including game days and training sessions, to build familiarity with Olo’s tools and processes.
Join the on-call rotation, with responsibilities that grow as you learn the team’s systems.
What will set you up for success
Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
1 to 3 years of professional software engineering experience, or a strong portfolio of shipped projects.
Working knowledge of C# and .NET, and comfort reading code you didn't write.
Some experience building web UIs. We use React and TypeScript, but any modern framework is a fine starting point.
Comfortable with SQL and relational data. A lot of our work is understanding how data moves between systems.
You understand the difference between unit, integration, and end-to-end tests and when each one earns its place.
AI coding agents are your default way of working. You use tools like Claude Code daily, you can explain the fundamentals underneath what they generate, and you're excited about a team that expects you to push them further.
You ask questions early, write things down, and are comfortable working with colleagues in other time zones.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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Location: Georgia; Belarus; Armenia; Serbia; Moldova; Kyrgyzstan; Uzbekistan; Dubai; Estonia; Finland; Greece; Montenegro; Poland; Romania; Bulgaria
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We’re looking for a Linux Administrator to join our Ops team — a team working at the intersection of infrastructure and software development, supporting applications built with PHP and Go.
The Ops team is responsible for keeping the infrastructure and services behind our products stable, secure and reliable in production. The team works across virtual machines, databases, CI/CD, monitoring, automation and internal platform services such as Thanos, Prometheus, Grafana, Ceph and profiling systems.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu.
We work with Scrum, Agile and a data-driven approach, with two-week sprints and a strong focus on continuous improvement.
The position is full-time remote, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You won’t be focused on just maintaining servers or working with isolated infrastructure components.
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Administer Linux servers (Ubuntu) across development and production environments.
Administer PostgreSQL databases and Greenplum clusters, including performance and reliability troubleshooting.
Administer and support KeyDB, ClickHouse and Kafka.
Configure and maintain infrastructure services such as Nginx, Jenkins, GitLab CI, DataHub, Allure and Airflow.
Automate infrastructure and operational tasks using Ansible, as well as scripting with Python, Bash and other languages.
Work with Docker and Kubernetes environments, including application deployments using Helm.
Monitor production systems, troubleshoot incidents and improve system performance and reliability.
Build and maintain CI/CD pipelines, working with tools such as GitLab CI and Jenkins.
Work with OpenStack and AWS infrastructure.
Support development teams with infrastructure-related issues and their working environments.
Work closely with the Infrastructure team to troubleshoot issues and coordinate infrastructure changes, including new hardware provisioning.
Contribute to security practices and PCI DSS requirements.
Requirements
3+ years of hands-on experience administering Linux servers in production environments.
Strong practical knowledge of Linux internals, networking, system services and troubleshooting.
Experience administering PostgreSQL and/or Greenplum.
Experience with containerization and orchestration technologies, including Docker and Kubernetes.
Hands-on experience with Ansible for infrastructure automation.
Good scripting skills with Python and/or Bash.
Hands-on experience with CI/CD, particularly GitLab CI and/or Jenkins.
Experience with monitoring, logging and system profiling, particularly Prometheus and Grafana.
Fluent Russian (C2 or higher) for communication with the team.
English B1+ for technical documentation and written communication.
Nice to have
DBA experience, including hands-on administration of databases and data infrastructure.
Experience with Patroni.
Experience supporting high-load or distributed production systems.
Experience with AWS and OpenStack.
Experience with PCI DSS.
Experience reading and/or writing code in PHP/Go.
Experience with Ceph.
Experience with fintech/trading.
We offer
Full-time remote work (service provider contract).
Competitive compensation (EUR).
Flexible working hours.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency.
A strong team of engineers.
Positive and friendly atmosphere.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Kyiv, Ukraine; Lviv, Ukraine; Remote, Ukraine; Warsaw, Poland
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for a
Senior Operations Manager
to drive operational efficiency, improve business processes, and strengthen collaboration across teams. In this role, you will turn operational challenges into practical solutions, introduce meaningful improvements, and ensure consistent, high-quality execution across operational teams.
What you will do:
Create, optimize, document, and maintain operational processes.
Drive continuous process improvement using data, automation, and AI-driven tools.
Implement, monitor, and improve business process efficiency metrics.
Support and improve projects, dashboards, and workflows in Jira.
Coordinate projects aimed at improving operational efficiency, including planning, execution, and evaluation.
Build and refine cross-functional alignment between business units and operational teams, breaking down silos and ensuring coordinated execution and delivery.
Ensure consistent and high-quality execution of service delivery models across operational teams, with a focus on SLA compliance, clear ownership, and expected outcomes.
Manage selected operational budgets and optimize expenses.
What we expect from you:
At least 2 years of experience as an Operations Manager in a company with 200+ people.
Hands-on experience building, documenting, and improving business processes, making them clear, efficient, and consistent.
Strong collaboration skills, with the ability to align and coordinate work across different teams and departments.
Proven ability to drive change and introduce new ideas, even without direct authority.
Analytical mindset, with the ability to turn data and operational challenges into clear, practical solutions.
Advanced Google Sheets or Excel skills, including formulas, pivot tables, and basic automation; experience building reports and tracking systems.
Strong experience working with Jira is a plus.
Your journey with us:
Step 1: Pre-screen.
Step 2: Interview.
Step 3: Final interview.
Step 4: Reference check.
Step 5: Job Offer!
What we offer:
28 business days of paid off.
Flexible hours and the possibility to work remotely.
Medical insurance and mental health care.
Compensation for courses, trainings.
English classes and speaking clubs.
Internal library, educational events.
Outstanding corporate parties, teambuildings.
Zscaler is looking for an Account Executive based in Chicago to join their Sales and Go-to-Market team, reporting to the Regional Director. The role involves building relationships with important internal and customer stakeholders, including c-suite decision-makers; creating a long-term account strategy aligned with customer goals; collaborating with teams to meet customer needs and contribute to account planning; and being a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals.
Minimum qualifications include demonstrated curiosity and active exploration of AI tools with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving, 2+ years of full-cycle sales experience within the software or security industry, a Bachelor’s degree or equivalent experience, and progressive selling experience engaging with accounts.
Preferred qualifications include established relationships with current and prospective customers with a deep understanding of how technology facilitates high-level business goals, proficiency in strategic sales planning with a proven track record of closing net new logos, and experience meeting or exceeding sales targets through the effective use of channel partnerships.
The salary range for this full-time position is $90,300 to $129,000 USD per year, excluding commission, bonus, equity, and benefits. Benefits include various health plans, time off plans for vacation and sick time, parental leave options, retirement options, education reimbursement, in-office perks, and more. The position supports a hybrid working model with remote work options.
Zscaler is committed to equal employment opportunities and fostering an inclusive environment that values all backgrounds and perspectives. The company complies with all applicable pay transparency rules and provides reasonable accommodations in recruiting processes for candidates with diverse needs.
By applying, candidates adhere to applicable laws, regulations, and Zscaler policies related to security and privacy standards.
Bebs is a cutting-edge dating application that offers a comprehensive ecosystem where users can progress beyond chatting to arrange real-life encounters. The platform integrates features such as events, dining options, and both physical and virtual gifts, all accessible within one app. The company is seeking a Social Media Marketing (SMM) manager to work remotely, contributing to the promotion and growth of this global service.
Responsibilities:
— Build SEO-friendly content pages for our websites;
— Select and edit existing or create new visual assets using various AI tools (images, short videos);
— Collaborate closely with cross-functional teams (including product, design, and sales) to align content with overall marketing goals and strategies.
Requirements:
— English language - C1;
— Excellent written and verbal communication skills with attention to detail;
— Ability to manage multiple projects and meet deadlines;
— 1.5-2 years of experience in Digital Content Marketing;
— Familiarity with content management systems (CMS), digital tools, and resources for content creation and marketing communication.
Tools/Systems:
— CMS systems, Jira, Salesforce (or another CRM), Canva, ChatGPT/Claude or similar.
We offer:
— Remote work;
— Opportunity to build a stellar career in a fast-growing international travel company;
— Opportunity to work with advanced top-of-the-line software for travel management;
— Interesting, challenging tasks and a world-class team.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability.
This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups, bringing subject matter expertise, and you will do it without relying on formal authority.
Why you’ll love this role
Leverage:
Your work multiplies across teams. The platforms, standards, and architectural decisions you lead determine how quickly everyone else can ship.
Genuinely Hard Problems:
You’ll lead the modernization of a large monolith toward modular, reusable, appropriately independent systems — at the scale of a platform used by millions of users.
Influence Without Bureaucracy:
You’ll shape technical direction across teams through clear written proposals and decision records, and partner with Product and Engineering leadership on platform roadmap and investment trade-offs.
Frontier AI Work:
You’ll lead adoption of AI-assisted and agentic engineering workflows and define the review, quality, security, and privacy guardrails that make them safe to rely on.
Autonomy:
You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
What you’ll do
Lead Cross-Cutting Initiatives:
Lead the technical design and delivery of large backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups.
Own Architecture Strategy:
Drive modular backend, service, data, and platform architecture. Lead modernization of the monolith and legacy backends toward modular, reusable, and appropriately independently operated systems — while preventing fragmentation and service sprawl.
Set the Standards:
Define and improve standards for APIs, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability — plus the build, test, deploy, release, rollback, and production-readiness practices needed to operate modular features safely.
Establish Shared Patterns:
Create the patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation. Establish Go service patterns and Kubernetes operating practices where they matter to our production estate, and guide Rust adoption where it solves a real systems, security, performance, or supply-chain problem.
Own What You Build in Production:
Take part in on-call and incident response for the systems your teams own, act as a technical escalation point during complex incidents, and turn what you learn into architectural and operational improvements that prevent recurrence.
Influence and Partner:
Shape technical direction across teams without formal authority, and partner with Product and Engineering leadership on platform-level roadmap decisions and investment trade-offs.
Grow Engineers:
Mentor Senior and Intermediate engineers, shepherd technical debt reduction and reusable patterns that improve throughput, and raise the technical capability of the wider team.
Lead AI Adoption:
Lead team-level adoption of AI-assisted and agentic workflows, including the quality, security, privacy, and operational guardrails, and help engineers direct, validate, reject, and course-correct agent output.
On-Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Cross-Team Technical Leadership:
A sustained record of technical leadership across more than one team or a broad product area.
Deep Architecture Experience:
Deep backend architecture and production experience in complex applications, services, or platforms, including scaling or governing APIs, service platforms, data systems, modular monoliths, or shared backend components.
Modularization in Production:
Experience modernizing a monolith or legacy backend architecture in production, and with modular architecture such as bounded contexts, package encapsulation, ports and adapters, service extraction, event-driven boundaries, or an equivalent approach.
Influence Without Authority:
A strong ability to create alignment through clear written proposals and decision records, so decisions are documented, understood, and adopted without constant escalation.
Product Judgment:
The ability to balance customer outcomes, delivery speed, technical health, reliability, and long-term platform investment.
Mentorship:
Experience mentoring engineers and shaping standards through code review, documentation, and example.
Agentic AI Leadership:
Production experience with AI-assisted or agentic engineering workflows, including the ability to evaluate and improve how a team adopts them.
Helpful experience
Go services and APIs at scale.
Kubernetes and cloud-native operations, including deployment, scaling, observability, rollback, and production readiness.
Rust adoption or production ownership for systems, security, performance, or platform components.
Ruby/Rails modularization and large-monolith modernization.
PostgreSQL scaling, data partitioning, queues, messaging, or distributed systems.
Security-sensitive product or software supply chain engineering.
Experience across SaaS, single-tenant, self-managed, or air-gapped deployment constraints.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Полностью отвечать за paid social трафик: Meta как основной канал, развитие Reddit и запуск TikTok с нуля.
— Распределять месячный бюджет между играми, продуктами, гео и каналами.
— Отвечать за количество новых клиентов при целевом CAC.
— Вести креативный цикл: рекламные углы, тексты и брифы на английском, работа с дизайнерами и UGC-продакшном.
— Выстроить системное тестирование гипотез и анализировать результаты через GA4 и Mixpanel.
Требования:
— 3+ года в Paid Social, из них минимум год с самостоятельным управлением бюджетами от $20 000 в месяц.
— Опыт в b2c-продуктах на рынках US и/или EU.
— Глубокая экспертиза в Meta Ads.
— Опыт запуска рекламного канала с нуля.
— Письменный английский от B2.
Условия:
— Компенсация: $3 000 в месяц + квартальный бонус.
— Отпуск: 21 рабочий день.
— Remote-first: работа из любой точки мира, основная тайм-зона GMT+3 ±.
— Трудоустройство по B2B-контракту.
— Дополнительно: компенсация английского и профильного обучения.
УдалённоRemote-first: работа из любой точки мира, основная тайм-зона GMT+3 ±
Location: Poland; Georgia; Serbia
Workplace: Remote
About Samsung Food (Whisk)
At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones.
We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and SmartThings.
We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come.
Learn https://samsungfood.com/working-at-samsung-food/ more about how we’ve shaped a high-performing global team over the past 14 years.
ABOUT THE ROLE
Samsung Health helps hundreds of millions of people understand their health, through the devices already in their hands. We're looking for a Staff Product Manager to lead the product definition behind a new AI coaching capability; the end to end experience, coaching logic, the behaviour model, and support the engine build and the practice for evaluating whether the coaching is genuinely good.
The problem takes real judgment: coaching that arrives at the few moments that actually matter, and stays quiet the rest of the time. You'll own that judgment layer.
This is a senior individual contributor role. You won't have direct reports, though other team members will look to you for day to day direction. You'll report to the Head of Product and work across teams in Europe, Asia and North America.
WHAT YOU'LL DO
- Own the coaching experience. Start user first, and ensure the behaviour model and the decision logic serve what it feels like to be coached and determine what a coach says and, more often, when it stays quiet.
- Make decisions leave the room. Several organisations across several time zones build against what you define. Your job is to produce things others can act on without you present. Not documentation; thinking made buildable.
- Own the seams. Multiple interfaces across organisational boundaries. Contracts, schemas, who writes what, what happens when a signal doesn't arrive.
- Hold the evidence for coaching quality. Accuracy is the easy half. Helpfulness, personalisation, and whether a coaching moment feels like support are the hard half. You'd apply our thinking, extend it where it's thin, and own the evidence that the coaching is actually good.
- Decide what ships and what waits. Including what a first release is allowed to be wrong about, and what it isn't.
WHAT YOU BRING
You've taken something from undefined to launched. A product that reached real users while accountable for the outcome. You've invented a definition from an ambiguous starting point and can demonstrate the artefact you created to do it.
Product craft
- You go into the material. You write, sketch and prototype your way to a definition rather than arriving with one. The brief describes what you found; it isn't the first thing you produce.
- You feel where an experience fails before the data says so - and you can name why it fails as a principle, not a preference.
- You author coherence. You can take a pile of features, screens, models, and constraints and turn it into one thing that feels intentional beyond a sum of parts.
- You treat AI product failures as context problems before model problems. What information reaches the model, when, in what form, and the minimum that produces an acceptable answer rather than the ideal one.
- You've killed something that worked. A feature that functioned, tested fine, and still wasn't earning its place. Knowing what to cut is part of product judgment.
How the work travels
- Your writing does work. Specs, one-pagers, decision notes; these are how you think, not what you produce after thinking. Your artefacts survive being re-told into other organisations without you in the room.
- You start before the box is drawn. You don't wait for requirements, but you don't build blindly either. You'll decide at 60%, name the risk, and correct as needed.
- You anticipate what another organisation will need. Part of this job is being read correctly by people who may not sit in your meetings, in a different location, in a different working language.
- You've built ambitiously inside real constraint. A platform owner, a regulator, a parent company, an enterprise partner. You treat constraint as material to design with rather than a reason things don’t work.
- You've worked more than one way, and you know which way fits. Discovery, delivery, evaluation, decision-making, practised in different company shapes, so you can say why a method suits this situation.
УдалённоseniorRemote: India; This role is only open to candidates based in Mumbai as you will be required to regularly meet with customers and partners located there
Bangalore, India
УдалённоPoland; Georgia; Serbia; Several organisations across several time zones build against what you define