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Location: Remote, KSA; Remote, UAE GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market. You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals. What you'll do Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements. Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs. Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals. Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption. Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts. Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer. Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution. Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly. What you'll bring Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders. Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through. Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs. Strength in negotiation, presentation, and closing conversations in a clear and effective way. Comfort working independently on complex projects while coordinating with cross-functional teams. Fluency in English and Arabic required Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools. Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments. About the team The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments. #LI-CA2 Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Tokyo, Japan The Opportunity Brunswick Group is seeking curious, sharp and proactive minds to join our Tokyo office for a 12-month paid internship programme. At Brunswick, we advise clients through reputation-defining moments, helping them navigate complex business, financial, political and societal issues. Our Tokyo internship offers hands-on experience working with client teams on research, media monitoring, stakeholder analysis, communications planning, digital strategy and client engagement across Japan, Asia-Pacific and global mandates. This is an opportunity for analytical and ambitious individuals to gain exposure to high-stakes advisory work, learn from experienced experts, and build a strong foundation for a career in stakeholder engagement. The internship is designed as a 12-month programme, and candidates should be available to commit to the full duration. High-performing Interns may be considered for future full-time opportunities with Brunswick's Japan team. About Brunswick in Tokyo Brunswick's Tokyo office advises leading Japanese and international companies on some of their most important reputation, business and stakeholder challenges. Our team combines deep understanding of Japan's corporate, policy and media landscape with the expertise and reach of Brunswick's global network. Our advisers support clients across a broad range of situations, including corporate reputation, financial communications, transactions, public affairs, digital strategy, crisis and issues management, stakeholder engagement and leadership positioning. Working closely with colleagues across Asia-Pacific, Europe and North America, the Tokyo team brings together diverse perspectives and specialist expertise to help clients navigate an increasingly complex operating environment. As an intern, you will have the opportunity to work alongside experienced advisers, contribute meaningfully to client assignments and gain insight into how organisations address critical business and reputational challenges in Japan and around the world About the Role As an intern, you will support client teams across a range of assignments, including: Conducting industry, company, competitor and stakeholder research to support client engagements and new business opportunities Monitoring media, policy and digital conversations in Japan and internationally, and analysing developments shaping corporate reputation, public discourse and stakeholder expectations Preparing reports, briefings and intelligence materials on key themes, narratives, market developments and emerging risks and opportunities Supporting research on current affairs, business leaders, prospective clients and issues affecting clients across sectors Assisting with client materials, presentations, stakeholder mapping, campaign planning and communications strategy development Supporting issues and crisis response efforts through rapid research, fact-finding and narrative analysis Supporting external client events, including investor meetings, media briefings, conferences and broader stakeholder engagement activities Working on assignments requiring analysis of Japanese and international media, policy developments and business trends Gaining exposure to how Brunswick develops advice for clients across corporate communications, financial situations, digital strategy, social media, SEO, AI and reputation management What We Are Looking For We are looking for candidates who bring: Excellent written and verbal communication skills in Japanese and English , alongside exceptional research, analytical and synthesis skills A strong academic background and an interest in strategic communications, corporate affairs, business, media, public policy, markets and current affairs The ability to analyse complex information, identify key insights and communicate them clearly, concisely and accurately Strong attention to detail, intellectual curiosity and the ability to recognise nuance in complex issues and stakeholder dynamics An interest in corporate reputation, stakeholder engagement, issues management and the factors shaping public discourse Understanding of corporate, financial and macroeconomic concepts, and an interest in how organisations navigate business and reputational challenges Strong digital literacy and an interest in the role of AI, social media and emerging technologies in business and communications The ability to work effectively across cultures and collaborate with colleagues and clients in both Japan and international markets A collaborative mindset, positive attitude and the ability to thrive in a fast-paced environment while managing multiple priorities A positive attitude and sense of humour, contributing to a collaborative, supportive and high-performing team environment Respect for diverse perspectives and working styles, alongside composure, good judgement and professionalism under pressure Availability to commit to the full 12-month internship programme and to work from our Tokyo office as part of an in-person team environment Next Generation Talent at Brunswick At Brunswick, developing the next generation of talent is central to our culture and long-term success. We are committed to providing aspiring advisers with meaningful opportunities to learn, contribute and grow from the beginning of their careers. Our internship programme is designed to offer real responsibility, continuous learning and regular feedback. Interns are encouraged to contribute ideas, challenge assumptions and develop their own perspectives while working alongside experienced colleagues who are invested in their development. Throughout the programme, interns will have opportunities to connect with colleagues across offices, practices and levels of seniority, building professional networks and gaining exposure to the breadth of Brunswick's work and culture. For those who demonstrate strong performance, intellectual curiosity and a commitment to excellence, the internship can serve as a pathway to future career opportunities within Brunswick. What You Can Expect The internship is designed to provide rigorous, practical and well-rounded exposure to advisory work. Interns can expect: Hands-on experience supporting live client and research assignments Training in research methodologies, media monitoring, stakeholder analysis and communications planning Exposure to Brunswick colleagues across teams, practices and offices globally Mentoring, coaching and regular feedback throughout the programme Opportunities to build professional networks across business, media and advisory communities Experience working with both Japanese and international clients across a variety of sectors and situations Exposure to corporate reputation, financial communications, public affairs, digital strategy and issues management assignments A collaborative, entrepreneurial and intellectually stimulating working environment The opportunity to build towards a future career with Brunswick for interns who demonstrate strong performance, curiosity and cultural fit during the programme About Brunswick Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes. Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity. Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world. Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our Global Privacy Notice to understand how your data is managed.

Location: Екатеринбург Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * консультировать клиентов в отделении банка * продавать продукты и услуги Сбера и помогать с их оформлением * обучать клиентов пользоваться сервисами и продуктами Сбера * проводить платежи и переводы. Требования * имеешь образование среднее и выше * активно используешь гаджеты * доброжелателен и готов помогать клиентам * готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы). Условия * ежемесячная, годовая премия и ежегодный пересмотр зарплаты * возможность влиять на свой доход * быстрый старт карьеры для тех, кто без опыта * работа недалеко от дома * корпоративный планшет для комфортной работы * уникальная система онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. Будет преимуществом опыт работы в компаниях: Россельхозбанк, Росбанк, Совкомбанк, ГазпромБанк Яндекс, Ozon, Wildberries, Деловые Линии, ВТБ, Альфа-Банк, Тинькофф Банк, МТС, Билайн, Мегафон, Ростелеком. #клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience. Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction. What You’ll Be Doing Deliver Exceptional Client Support: Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions. Coordinate Client Services: Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up. Ensure Service Excellence: Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism. Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift. Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures. Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. What We Look For In You Education & Language: Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders. Relevant Experience: At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred. Client-Centric Mindset: Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail. Problem Solving & Judgment: Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality. Flexibility: Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements. Perks & Benefits Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations #LI-Onsite #LI-JC3 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia We are seeking a Dell Deployment Consultant (Russian Speaker) to support the deployment, implementation, and integration of Dell Technologies solutions for enterprise customers. The ideal candidate will work closely with customers, project managers, and technical teams to plan, install, configure, and deploy Dell infrastructure solutions while ensuring successful project delivery and high customer satisfaction. The role requires fluency in Russian and English , strong technical deployment experience, and the ability to manage customer engagements throughout the deployment lifecycle. Key Responsibilities Lead the deployment and implementation of Dell Technologies solutions for enterprise customers. Install, configure, and deploy Dell infrastructure products, including servers, storage, virtualization, and related solutions. Gather customer requirements and translate them into deployment plans. Perform solution installation, configuration, testing, validation, and go-live activities. Execute system upgrades, migrations, and deployment activities with minimal business disruption. Collaborate with project managers, architects, engineers, and support teams throughout the project lifecycle. Conduct system health checks and deployment verification. Support hardware and software integration activities. Perform troubleshooting during deployment and coordinate issue resolution with Dell technical support when required. Develop implementation documentation, deployment guides, and technical reports. Deliver knowledge transfer and end-user or administrator training. Ensure deployments follow Dell best practices and customer requirements. Provide post-deployment support and transition projects to the support team. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Fluent Russian and English (spoken and written) is mandatory. 3+ years of experience in deployment, implementation, or professional services. Hands-on experience with Dell Technologies infrastructure solutions. Experience deploying Dell PowerEdge Servers, Dell PowerStore, PowerMax, PowerScale, Unity XT, or other Dell storage solutions. Experience with VMware vSphere or Microsoft Hyper-V virtualization platforms. Knowledge of Windows Server and Linux operating systems. Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and SAN technologies. Experience with data migration and infrastructure deployment projects. Strong troubleshooting and analytical skills. Excellent customer-facing communication skills. Preferred Qualifications Dell Technologies certifications (DCA, DCS, DCE, or equivalent). Experience with VMware, Microsoft, or Red Hat technologies. Knowledge of backup and disaster recovery solutions. Experience with cloud platforms such as Microsoft Azure or AWS. Familiarity with automation and scripting tools such as PowerShell, Bash, or Python. ITIL Foundation certification is an advantage. Soft Skills Strong customer service orientation. Excellent communication and presentation skills. Ability to manage multiple deployment projects simultaneously. Strong organizational and documentation skills. Ability to work independently and within international teams. Willingness to travel if required. Preferred Experience Enterprise infrastructure deployment. Data center implementation and migration projects. Dell Technologies Professional Services experience. Multi-country or multinational customer deployments. Experience working in a consulting or system integrator environment.

Location: Cairo, Egypt; India; Amman, Jordan; Casablanca, Morocco; Beirut, Lebanon Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution. The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements. Key Responsibilities Activate and configure DLP software licenses. Install and deploy the DLP Management Server. Configure the DLP Server according to best practices. Design, implement, and fine-tune DLP policies. Configure policy rules for data protection and compliance. Deploy DLP endpoint agents on Windows and macOS devices. Validate agent communication with the DLP server. Perform system testing and troubleshooting. Monitor deployment progress and resolve implementation issues. Collaborate with customer IT and security teams during implementation. Prepare deployment documentation and configuration guides. Conduct knowledge transfer sessions for customer administrators. Support UAT and go-live activities. Ensure implementation follows vendor and security best practices. Benefits Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. 3+ years of experience implementing enterprise DLP solutions. Experience deploying DLP servers and endpoint agents. Knowledge of Windows and macOS administration. Experience creating and managing DLP policies. Understanding of endpoint security and data protection concepts. Familiarity with Active Directory and Group Policy. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications. Experience with SIEM and endpoint security solutions. Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS). Soft Skills Customer-facing communication skills. Strong documentation abilities. Problem-solving mindset. Ability to work independently. Strong organizational skills. Team collaboration.

Location: Cairo, Egypt; Amman, Jordan; India; Istanbul, Turkey; Lebanon; Casablanca, Morocco Job Summary We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS) . The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems. The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions. Key Responsibilities Design, develop, and implement integration solutions using Boomi AtomSphere . Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications. Develop APIs and web services using REST and SOAP. Configure connectors, processes, mappings, profiles, and business rules. Perform data transformation, validation, and error handling. Deploy, monitor, and troubleshoot Boomi integrations. Configure and manage Boomi Atoms, Molecules, and Atom Clouds. Collaborate with functional consultants and business users to gather requirements. Support API management and integration best practices. Optimize integration performance and ensure system reliability. Prepare technical documentation and deployment guides. Provide production support and resolve integration issues. Participate in testing, UAT, and go-live activities. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of hands-on experience with Boomi AtomSphere . Experience developing enterprise integration solutions. Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs. Experience with SQL and relational databases. Experience integrating cloud and on-premises applications. Knowledge of data mapping and transformation techniques. Strong troubleshooting and debugging skills. Excellent communication and problem-solving skills. Preferred Qualifications Boomi Professional Developer or Professional Architect Certification. Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications. Knowledge of API Management and EDI integrations. Experience with CI/CD pipelines and Git. Familiarity with AWS, Azure, or GCP. Knowledge of scripting languages such as JavaScript or Groovy. Experience working in Agile environments. Soft Skills Soft Skills Strong analytical and problem-solving abilities. Excellent communication and stakeholder management. Ability to manage multiple projects simultaneously. Customer-focused mindset. Strong documentation and organizational skills. Ability to work independently and as part of a team.

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Germany; Austria; Switzerland; Brazil; Poland We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand. Who We Are Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. About the Role We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery. This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project. Markets & Languages Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland) Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil) What You Will Be Doing Deliver in-class and/or remote training sessions Facilitate interactive workshops with a strong focus on engagement and participation Engage confidently with client-facing teams and senior stakeholders Potential involvement in Train-the-Trainer sessions. Adapt training delivery to local market context while maintaining global standards Requirements What We Are Looking For Senior-level Customer Experience trainer Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry Proven experience in training delivery and workshop facilitation Comfortable engaging managers and senior stakeholders Ability to deliver interactive training formats, not limited to presentations Fluent in the local language of the market, plus a good level of English Project Scope & Timeline Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer. Why Join Us You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.

Location: United States Workplace: remote Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Summary: The Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments. Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work. This is an accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly. Key Responsibilities Strategic Deal Engagement Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos. Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution. Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee. Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership. Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs. Influence the successful closing and win rates of strategic accounts in collaboration with the sales team. Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below). Internal Team Partnership Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against. Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc. Build and maintain demo environments used for events or sales cycles. Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market. Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio. Qualifications We are looking for a practitioner who lives at the intersection of legal practice and technology. Candidates may have experience such as the following: A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice. A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent. An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams. In addition, candidates should have: Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership. Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences. Dynamic storytelling ability with a persuasive, executive-ready presentation style. A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly. Travel & Location This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation. Salt Lake City is the preferred base for close collaboration with sales leadership, executives, and the broader SE team – however, remote work is acceptable for this niche role. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. The Role As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product. What you'll do: Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum. Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences. Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience. Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients. Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development. What you'll need: Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure. 8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions. 4+ years of experience leading, managing, and developing high-performing technical teams. Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans. A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate. Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions. Passion for and understanding of blockchain technologies Strong collaboration skills with both internal and external teams Experience writing Rust, Solidity or Golang. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers: This role cannot be performed in California, or Colorado. Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Field - USA At Counterpart Health , we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions. We are seeking a Provider Success Manager to est ablish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care. This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in San Antonio , Texas counties and be willing to travel to practices up to 5 days a week. As a Provider Success Manager, you will: Own & Manage Provider Relationships : Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. Support Provider Recruitment Activities as Product SME : Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform. Optimize Provider Success & Retention : Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners. Lead Data-Driven Decision-Making : Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization. Influence and drive adoption of best practices : Implement CA best practice in various types of PCP practices. Cross-Functional Player : Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends. Success in this role looks like: You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care. You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes. Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA. Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric. You should get in touch if: You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention. Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes. Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements. You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes. You are willing to travel up to 75% of the time to foster relationships and support provider practices. Preferred (but not required) Understanding of value based care models, population health or quality improvement. Implementing value based care tools and technology products in primary care. Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. #LI-ONSITE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $107,700 — $140,000 USD

Location: Уфа Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * консультировать клиентов в отделении банка * продавать продукты и услуги Сбера и помогать с их оформлением * обучать клиентов пользоваться сервисами и продуктами Сбера * проводить платежи и переводы Требования * имеешь образование среднее и выше * активно используешь гаджеты * доброжелателен и готов помогать клиентам * готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы). Условия * ежемесячная, годовая премия и ежегодный пересмотр зарплаты * возможность влиять на свой доход * быстрый старт карьеры для тех, кто без опыта * работа недалеко от дома * корпоративный планшет для комфортной работы * уникальная система онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. #клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Remote - London MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. The European cloud landscape is undergoing a massive structural shift. Specialized GPU cloud providers, alternative infrastructure platforms, and sovereign cloud consortiums—collectively known as NeoClouds —are scaling exponentially to fuel the generational demand for enterprise AI/ML training and inference. As an Account Executive for the NeoCloud market in Europe, you will own MinIO’s commercial footprint across this hyper-growth sector. This role is open as a remote role in any Major European AI Hub for a qualified candidate. You will be selling a revolutionary AI data infrastructure portfolio, headlined by: MinIO AIStor: Our exascale AI data store purpose-built for massive concurrency, sub-10ms latency, and high-throughput training pipelines. MinIO MemKV: Our purpose-built context memory store that eliminates the inference "recompute tax" by turning NVMe flash into a shared memory tier that GPU pods access at microsecond speeds over RDMA. Why this role matters: AI infrastructure cannot achieve true efficiency using legacy storage frameworks. By positioning MinIO at the foundation of European NeoClouds, you will directly enable cloud providers to maximize GPU utilization (95%+), collapse time-to-first-token latencies from seconds to milliseconds, and drastically lower operational costs for their enterprise tenants. What You Will Do Drive Revenue & Market Share: Execute a strategic enterprise sales motion to identify, sign, and expand high-value commercial partnerships with European NeoClouds, specialized AI hosters, and sovereign cloud providers. Value-Based Portfolio Positioning: Lead complex technical and business conversations illustrating how MinIO products meet current and future requirements. Full Sales Lifecycle Management: Actively manage the end-to-end sales pipeline, from prospecting and initial technical qualification to executive alignment, pilot orchestration, pricing architecture, and contract closure. Cross-Functional Alignment: Collaborate closely with MinIO Solution Architects, Product Engineering, and corporate leadership to handle demanding infrastructure environments involving S3 over RDMA, PCIe Gen6, and NVIDIA reference architectures (e.g., Spectrum-X Ethernet, BlueField-4 STX). Ecosystem Amplification: Leverage alliances with key physical hardware and networking providers (e.g., NVIDIA, regional data center developers) to position MinIO as the foundational storage choice for modern AI deployment blueprints. Your Skills and Experience Proven Infrastructure Sales Record: 10+ years of quota-carrying enterprise software sales experience, with a documented history of successfully selling to cloud service providers (CSPs), telcos, managed services providers (MSPs), or high-performance computing (HPC) hubs. Familiarity with NVIDIA ecosystem:  AI Factory architecture and experience selling with NVIDIA field teams is a huge plus. Deep AI/ML Infrastructure Literacy: Fluency in the mechanics of modern AI infrastructure stacks. You can confidently discuss GPUs, Kubernetes operators, high-speed networking fabrics (RDMA/InfiniBand), KV Cache eviction challenges in LLMs, and modern data platforms like Apache Iceberg. Strategic Deal Architect: Proven ability to navigate complex, multi-layered corporate accounts, building deep trust with everyone from infrastructure engineers to executive decision-makers (CTOs, CEOs, Heads of AI Infrastructure). European Landscape Expertise: Strong understanding of regional dynamics within European tech markets (UK, DACH, France, Benelux, Nordics) and the data sovereignty requirements reshaping the continent's infrastructure policies. Entrepreneurial Engine: A proactive, self-motivated operator who thrives in high-velocity, high-innovation spaces and enjoys building a market segment from the ground up. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Hybrid - London, Berlin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Senior Technical Account Manager, you’ll be the named technical owner for the mission-critical workload that anchors a strategic enterprise customer’s Vercel relationship, across a portfolio of concurrent accounts. You’ll work as a peer to customers’ VPs of Engineering and CTOs, take over the post-sales technical relationship from the Solutions Architect through a structured handover, and coordinate every Vercel team on the account, including Support, Engineering, Product, and Sales. Customers buy this engagement, so success is measured by renewal: your proactive architecture and cost work should be worth more than what the customer pays for it. The role has no on-call rotation, no production code, and no sales quota. This is a hybrid role with 3 in-office days per week in London or Berlin. What you’ll do Own the post-sales technical relationship for a portfolio of enterprise accounts, running weekly calls, monthly and quarterly business reviews, and an annual roadmap workshop Co-own each account with the Account Executive: you own the technical relationship and the technical case for renewal Take ownership of escalated incidents and recurring patterns, driving post-mortems, root-cause analysis, and remediation roadmaps, and respond to P1 and P2 escalations within 4 business hours Run proactive architecture reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope and coordinate Forward Deployed Engineering, audits, workshops, and Professional Services projects on your accounts, and relay customer needs to Product and Engineering What you need 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or technical consultant), owning strategic customer relationships including QBRs and renewals Ran a technical platform at scale in a customer-facing role, with fluency in CI/CD pipelines, preview environments, release mechanics, and cost and performance patterns Production architecture experience on AWS, GCP, or Azure Ramped quickly on an unfamiliar technical product and earned customer trust Can write a one-page executive summary of a complex technical situation for customer leadership Willing to travel 4 to 8 times per year to customer offices, generally in-region Bonus if you Worked as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer tools company Built AI agents with the Vercel AI SDK, MCP servers, or similar frameworks Run an annual roadmap workshop or Well-Architected Review-style engagement with an enterprise customer Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team:   This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment.   Job Summary:   This role exists to bring AI-powered automation into real-world use across our corporate platform. This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with leading enterprise AI platforms (primarily Microsoft Azure, alongside model providers such as Anthropic Claude and OpenAI) to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment.   Key Responsibilities:   •Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio. •Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration. •Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions. •Develop APIs, scripts, and tools to connect LLM-based agents — using open integration standards such as the Model Context    Protocol (MCP) — with existing enterprise systems. •Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production, including output-quality evaluation, guardrails, and responsible-AI safeguards. •Stay current with the AI platform roadmaps of major providers (Microsoft, Anthropic, OpenAI, Google) and emerging industry trends. •Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams.       Your Key Strengths:     •Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience. •Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist. •3–5 years of experience in software or cloud engineering •Exposure to AI agent orchestration or multi-agent systems •Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services) •Familiarity with retrieval-augmented generation (RAG) or vector database integration. •Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation. •Proficient in Python, C#, or JavaScript/Type Script •3-5 years' experience working in SaaS or enterprise environments. •Familiar with CI/CD pipelines, Git, and cloud deployment practices. •Understanding of healthcare data formats (HL7, FHIR) is a strong plus. •Strong problem-solving skills and eagerness to learn in a fast-moving environment. Tech-D/P3   #LI-MG1  #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CA base salary range for this position is $115,000 - $130,000   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.