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3 090 вакансий по запросу «(FinTech,»Сначала свежие

Location: Tiranë, Albania; Andorra la Vella, Andorra; Buenos Aires, Argentina; Yerevan, Armenia; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Bogotá, Colombia; Zagreb, Croatia; Prague, Czechia; Copenhagen, Denmark; Cairo, Egypt; Tbilisi, Georgia; Athens, Greece; Bangalore, India; Dublin, Ireland; Rome, Italy; Luxemburg, Luxembourg; Sliema, Malta; Podgorica, Montenegro; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Belgrade, Serbia; Barcelona, Spain; Stockholm, Sweden; Berne, Switzerland; Dodoma, Tanzania, United Republic of; Abu Dhabi, United Arab Emirates; London, United Kingdom Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job Our pioneering P2P development platform, built on our open-source technology stack, Pear, eliminates the need for traditional server infrastructure. Pear platform facilitates direct deployment of applications from the developer’s machine to the user, enabling seamless scalability and performance. By leveraging Node.js-based technology akin to BitTorrent, we create robust peer-to-peer connections and data replication systems that set the foundation for a decentralized web. Learn more about Pear: docs.pears.com Keet, our flagship P2P communications app, is the first step towards this new era. It exemplifies the potential of P2P technology in everyday applications, from messaging and file sharing to complex collaborative environments, all while maintaining user sovereignty over personal data. Learn more about Keet: keet.io Responsibilities In this role, you will be responsible for developing and maintaining Keet Desktop, our cross-platform P2P communications application built with React and running on the Pear runtime. You'll work on everything from UI/UX implementation to performance optimization, helping shape the future of decentralized communication. Proven experience with React/Preact and modern JavaScript/TypeScript in production-scale applications. Strong competency in state management (Redux, Redux Toolkit, Zustand, or similar). Ability to write modular, maintainable, and well tested code. Solid skillset in testing & debugging complex frontend applications. Deep interest or experience with P2P technologies or distributed systems. Comfort working in a remote, globally distributed team; good communication skills. Preferred Qualifications Experience with desktop application development (Electron, Tauri, or similar runtimes). Familiarity with video/audio APIs (WebRTC, media streams) and real-time communication. Demonstrated ability to optimize UI performance: rendering, memory management. Experience building cross platform applications (macOS, Windows, Linux, etc). Bonus: Past contributions to OSS projects, especially in P2P or decentralized tech. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

УдалённоTiranë, Albania; Andorra la Vella, Andorra; Buenos Aires, Argentina; Yerevan, Armenia; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Bogotá, Colombia; Zagreb, Croatia; Prague, Czechia; Copenhagen, Denmark; Cairo, Egypt; Tbilisi, Georgia; Athens, Greece; Bangalore, India; Dublin, Ireland; Rome, Italy; Luxemburg, Luxembourg; Sliema, Malta; Podgorica, Montenegro; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Belgrade, Serbia; Barcelona, Spain; Stockholm, Sweden; Berne, Switzerland; Dodoma, Tanzania, United Republic of; Abu Dhabi, United Arab Emirates; London, United Kingdom

Tether Operations Limited18 дн назад

Frontend Desktop Engineer (100% remote - Worldwide)

Компания не указана18 дн назад

Legal Counsel / Licensing

Фокус роли — отвечать за лицензирование и regulatory-направление компании в high-risk сегменте. Что предстоит делать:

ОфисБелград

Checkout.com18 дн назад

Manager, Solutions Engineering - Issuing

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality. You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams. People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here. WHAT YOU WILL BE DOING - Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals. - Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs. - Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike. - Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations. - Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers. - Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses. - Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements. - Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations. - Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery. ABOUT YOU EXPERIENCE - 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company. - Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams. - Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes. - Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard). - Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics. TECHNICAL SKILLS - Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go). - API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments. HOW YOU WORK - Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders. - Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel. - Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment. NICE TO HAVE - Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA). - Background: Former software engineering, developer advocacy, or technical product management background. - Languages: Business fluency in an additional European language. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Atomic Wallet18 дн назад

Product Manager

• Анализировать продуктовые и финансовые метрики, находить точки роста; • Следить за Web3-рынком и конкурентами, формировать продуктовые гипотезы;

ОфисСанкт-Петербург

Tether Operations Limited18 дн назад

AI Research Engineer (Model Compression & Quantization)

Location: Lugano, Switzerland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As a member of our AI research team, you will drive innovation in model compression and efficient deployment for advanced multimodal AI systems, including large language models (LLMs) and vision-language models (VLMs). Your work will focus on reducing model footprint and computational cost while preserving accuracy, enabling high-performance AI to run efficiently across resource-constrained edge devices. You will apply and advance compression techniques such as quantization, knowledge distillation, and pruning to streamline complex multimodal architectures that integrate text, images, and audio. We expect you to have deep expertise in model compression methods and a strong background in multimodal model architectures. You will adopt a hands-on, research-driven approach to develop, test, and implement novel compression strategies that balance model size, latency, throughput, and accuracy. Your responsibilities include building robust compression pipelines, establishing performance and fidelity metrics, and addressing bottlenecks in production inference. The ultimate goal is to deliver scalable, low-memory, low-latency AI systems on edge devices (i.e., smartphones) that maintain high fidelity and tangible real-world value. Responsibilities Break down the key responsibilities in bullet points. It’s helpful to make them actionable and measurable. This could also be grouped into categories for more complex roles. Apply low-bit quantization to reduce model size and inference latency for generative AI models (LLMs, VLMs, multimodal) while maintaining accuracy and output quality. Leverage knowledge distillation to transfer capabilities from larger teacher models to smaller student models, enabling efficient multimodal reasoning across text, image, and audio inputs. Implement pruning techniques to remove redundant parameters and attention heads, reducing computational overhead without sacrificing task performance. Analyze trade-offs between model efficiency (size, latency, memory) and accuracy across quantization, distillation, and pruning methods; propose improvements based on empirical findings. Research and apply mixed-precision quantization and other advanced compression strategies (e.g., adaptive pruning schedules, distillation with intermediate feature matching) to optimize the accuracy–performance balance. Stay current with the latest research in model compression, including emerging techniques for multimodal and generative architectures. Document methodologies, experiments, and results clearly to support reproducibility, internal collaboration, and stakeholder communication. Author technical papers and publish findings in top-tier conferences (e.g., NeurIPS, ICML, ICLR, CVPR, ACL, AAAI) to advance the field of model compression for multimodal AI. List the qualifications, certifications, and experience needed for the role. You can split this into mandatory and preferred sections if needed. A degree in Computer Science or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences). Experience with PyTorch deep learning frameworks or equivalent frameworks Hands-on experience with model quantization including both Quantization-Aware Training (QAT) and Post-Training Quantization (PTQ). Research and hands-on experience with knowledge distillation for compressing large models into smaller, efficient ones. Research and hands-on experience with model pruning for compressing large models into smaller, efficient ones. Solid understanding of neural network architectures and training processes – Including transformers (e.g., LLMs, VLMs), backpropagation, optimization, and fine-tuning techniques. Familiarity with C++ is a plus (especially for implementing low-level quantization kernels or inference optimizations). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Enfint19 дн назад

Data Engineer (Flink)

We’re looking for an experienced Data Engineer with strong Java/Scala, Apache Flink, and Kafka skills to build and optimize real-time data streaming solutions in an enterprise environment. 💼 4+ years of experience with Java/Scala, Flink (or Beam/Spark Streaming), and Kafka.

ОфисDubai

OKX19 дн назад

Product Manager / Director, TradingView (Growth & Trading Experience)

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes. Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners. What You’ll Be Doing Define the Growth Strategy and Business Opportunity — Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan. Understand Users and the Trading Conversion Journey — Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities. Validate Growth Hypotheses and Improve Conversion and Retention — Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment. Drive Go-To-Market and Ecosystem Partnerships — Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate. Translate Growth Evidence into Product Delivery and Integration — Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems. Own Business Outcomes and Continuously Refine Investment — Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality. What We Look For In You Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results. A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data. Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment. Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth. An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions. Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives. Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes. Nice-To-Haves Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling. Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution. Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches. Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives. What Success Looks Like An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity. Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation. Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account. Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

OKX19 дн назад

Product Manager / Director, TradingView (Growth & Trading Experience)

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes. Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners. What You’ll Be Doing Define the Growth Strategy and Business Opportunity — Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan. Understand Users and the Trading Conversion Journey — Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities. Validate Growth Hypotheses and Improve Conversion and Retention — Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment. Drive Go-To-Market and Ecosystem Partnerships — Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate. Translate Growth Evidence into Product Delivery and Integration — Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems. Own Business Outcomes and Continuously Refine Investment — Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality. What We Look For In You Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results. A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data. Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment. Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth. An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions. Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives. Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes. Nice-To-Haves Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling. Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution. Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches. Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives. What Success Looks Like An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity. Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation. Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account. Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Компания не указана19 дн назад

Legal Counsel / Licensing

- получать новые лицензии и разрешения. - сопровождать действующие лицензии.

ОфисBelgrad

Компания не указана19 дн назад

Frontend-разработчик (TypeScript / React)

Разработка и поддержка frontend-функциональности на TypeScript и React. Разработка и доработка UI-компонентов, включая таблицы и формы.

УдалённоМосква

Международная финтех компания30 дн назад

Product Manager — New Products / Startups

▫️Запускать новые продукты с нуля: от идеи и гипотезы до прототипа, MVP и первых пользователей. ▫️Быстро проверять продуктовые и рыночные гипотезы, находить новые ниши и точки роста.

УдалённоГеография найма не уточнена

Salmon19 дн назад

ALDI Regional Head

Location: Philippines Workplace: Hybrid Salmon – Who We Are and What We Do Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn. Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high-quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Responsibilities - Regular management: directly manage and energize regional sales staff to hit daily, weekly, and monthly targets. - Work closely with the team to monitor performance in real time. Identify blockers, adjust tactics quickly, and provide direct coaching. - Align team incentives, communication, and training to ensure aggressive but achievable performance. - Ensure consistent application of sales processes, scripts, tools, and reporting - Help with hiring and training of sales staff - Be ready to sell, actively participate in different operational processes and work deeply with the team. Requirements - At least 5 years of experience in sales leadership roles (B2B is preferred) - Experience in fintech, POS/BNPL, retail industries is an advantage - Ability to work in a multitasking environment - Proficiency in English B2+ - Based in North Luzon or someone from NCR willing to assign in North Luzon

ГибридheadPhilippines

Salmon19 дн назад

Growth Manager (Credit Line)

Location: Georgia; Armenia; Poland; Kazakhstan; Uzbekistan; European Union Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll own how Credit Line scales next, leading its move into the Philippine middle class with better customers, higher limits, and healthier repayment. What you'll do: - Own the full Credit Line funnel — from awareness with marketing through acquisition, activation, and retention inside the product — with no dedicated engineering squad, so you're the connective layer holding marketing, acquisition, product, risk, and business together. - Work closely with marketing, product, acquisition, design, risk and origination, affiliates, and web/SEO, and be the person the team comes to when they need to align on growth. - Report to the Head of Growth and own the Credit Line acquisition budget — no direct reports, but real leverage over numbers that matter commercially. What you'll own: - Define and drive Credit Line's growth strategy end-to-end with the business team — what to test, scale, or kill. - Own the acquisition budget and decide where it goes. - Lead the move into the Philippine middle class — define who that customer is, where to reach them, and rebuild the acquisition mix around them. - Turn a real read on what customers need, fear, and compare us against into experiments worth running — hands-on when the bet calls for it, from testing a new channel to shipping the landing page yourself. - Run experiments across paid channels, landing pages, onboarding, activation, and retention with acquisition and product, tracking CAC, approval, activation, first transaction, limit utilization, spend per active, retention, reactivation, and LTV against cost of risk to find where the real leverage is. - Build a clean experiment-tracking system so learnings compound across quarters instead of getting lost. What makes you a strong fit: - 5+ years in growth, performance, or product marketing. - A track record of self-generated experiments that actually shipped and moved metrics. - Comfortable with product metrics and the tools behind them: CAC, LTV, activation, cohort retention in GA and AppsFlyer, Tableau, plus a working understanding of Meta, TikTok, and Google Ads Manager. - Hands-on with both qualitative and quantitative research — user interviews, large studies, segmentation, market signals. - Uses AI daily for prototypes, creative variants, and analysis, and knows when to override it rather than trust it blindly. - Strong project management and fluent English. What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia

GoMining19 дн назад

Middle Legal Counsel

Location: Latvia; Cyprus; Georgia; Portugal; Armenia; Poland We're growing our legal team and looking for a versatile, sharp-minded lawyer to take ownership of a broad range of corporate and commercial work as we scale across multiple jurisdictions. This is a role for someone who thrives on autonomy, enjoys solving problems independently, and is comfortable working in a fast-paced, constantly evolving environment. Responsibilities: Drafting, reviewing, and negotiating commercial contracts with partners, payment providers, and counterparties Providing corporate support across our multi-jurisdictional group of companies, including corporate documentation and entity-level changes Supporting legal review of new product launches and marketing materials Coordinating with external legal counsel across multiple countries Working closely with Product, Marketing, Finance, and Operations teams on day-to-day legal matters Helping develop and improve contract templates and internal legal processes Supporting risk identification and pre-litigation matters Requirements 3–5+ years of legal experience, with a strong focus on corporate law and commercial contracts Experience at an international law firm (ILF) — 2+ years is a strong plus Sharp critical thinking and the ability to independently navigate non-standard situations High resilience and comfort with ambiguity, shifting priorities, and a fast-moving environment Proactive mindset — able to see tasks through without constant oversight English at B2/C1 level or above Nice to Have Experience in fintech, crypto, Web3, or payments Working knowledge of AML/KYC and GDPR Experience working across multiple jurisdictions simultaneously Comfort using AI tools (LLMs) in day-to-day legal work Benefits Learning support - courses, English classes, and conferences (up to 100% reimbursement) Unique loyalty program - receive corporate digital miners and earn passive income with no investment Team culture: retreats in international locations (for example, company apartments in Cyprus). Memorable events with wow prizes - we celebrate big occasions in a big way “Employee of the Month” award - we recognize and reward our top performers Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year New career tracks - real opportunities to grow into expert or top management roles Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.

УдалённоmiddleLatvia; Cyprus; Georgia; Portugal; Armenia; Poland

Freedom2419 дн назад

Senior Legal - Brokerage, Product & Commercial Legal (relocation to Cyprus)

Location: Limassol, Cyprus About us Freedom Finance Europe Ltd is a regulated European online broker headquartered in Cyprus, providing access to US, European and Asian capital markets and a broad range of investment services and financial products. We operate in a fast-moving, highly regulated environment where product speed, client trust, marketing accuracy, regulatory discipline and legal architecture must work together. We are now strengthening our Legal Unit and looking for a senior legal leader to head one of its key expert departments. About the role The Senior Legal Counsel will provide practical, business-oriented legal support across brokerage, investment services, products, commercial agreements, client-facing documentation and regulated communications. This is a senior individual-contributor role for an experienced in-house lawyer who can combine strong legal judgement with hands-on drafting, negotiation and cross-functional collaboration. The role also involves turning recurring legal work into clear, reusable templates, playbooks and standards. The position reports to the Head of Brokerage, Product & Commercial Legal. Provide legal support for the Company’s regulated brokerage model, investment services and product-led initiatives. Assess new products, commercial initiatives, client journeys and distribution scenarios, identifying relevant legal and regulatory requirements and practical execution options. Analyse and apply applicable CySEC, MiFID II/MiFIR, EU financial services, conduct of business, disclosure, prospectus, data protection and sanctions-related requirements. Draft, review and negotiate brokerage, product and commercial agreements with clients, partners, counterparties, service providers, banks, payment institutions, introducing brokers, vendors and other third parties. Own, draft, review and update Terms of Business, disclosures, product terms, client forms, prospectus-related materials, website and platform wording, disclaimers and other client-facing documentation. Review marketing materials, campaigns, claims, presentations, website content, landing pages, client communications and sales initiatives; identify risks and suggest practical alternatives. Review platform flows and client journeys to identify legal, disclosure, transparency and conduct-related risks. Prepare legal positions and response strategies for complex client complaints and pre-dispute matters, including legally sensitive communications and escalation packs. Support relevant teams on sanctions, restrictions and asset-unblocking matters, and coordinate with external counsel when required. Support GDPR and data-protection legal analysis where it intersects with the department’s work. Develop and maintain templates, standard clauses, negotiation playbooks, checklists and other repeatable legal solutions. Work closely with Compliance, Risk, Product, Marketing, Sales, Operations, Client Support, IT, Finance, Document Management and other stakeholders. Support and guide junior or mid-level team members when required, helping maintain the quality and consistency of legal work. Escalate matters that may affect the Company’s licence, regulatory position, client rights, reputation or material financial exposure. Requirements 7–9+ years of relevant legal experience in an in-house legal function of a Cyprus Investment Firm, regulated financial institution, broker, fintech company or a law firm supporting such clients; Law degree. Common-law qualification/JD or civil-law equivalent with strong exposure to common-law drafting and international transactions is preferred; Strong understanding of brokerage, capital markets, investment services, advisory/portfolio management business, client documentation and regulated product distribution; Strong knowledge of CySEC/CIF regulatory environment, MiFID II/MiFIR, applicable EU financial services regulation, GDPR/data protection, sanctions-related regulation, commercial contracts and client-facing legal documentation; Strong drafting and negotiation skills in English and Russian; ability to prepare concise legal memos, business-friendly advice and contract-ready wording; Advanced user of Microsoft Office and ability to work with legal tech, document management, task management and knowledge management tools. Benefits Work in a modern office in the center of Limassol with an open-minded and professional team; Relocation package, including reimbursement for flights and accommodation for 1 month; Visa sponsorship for the employee and their family members; The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company; Company-provided life insurance; 21 working days of paid vacation; 12 additional days off per year, provided by the company; Paid sick leave; Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.

Avomind19 дн назад

Specialist, Payment Solutions

Location: Yerevan, Armenia; Limassol, Cyprus About Our Client Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment. Job Description Our client is seeking a detail-oriented and commercially aware Payment Solutions Specialist to support the identification, evaluation, onboarding and implementation of Payment Service Providers (PSPs), payment methods and payment capabilities across its brands and markets. Working closely with Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external payment partners, you will coordinate the end-to-end onboarding process, maintain accurate provider and implementation information, and help ensure new payment solutions are delivered in line with business, operational and governance requirements. The role also supports market and competitor research, commercial preparation, payment performance reporting, and continuous improvement across the PSP lifecycle. Key Responsibilities 1. PSP Sourcing & Market Intelligence Partner with Commercial and relevant operational teams to understand payment coverage requirements across brands and markets and support the payment solutions roadmap. Research PSPs, payment methods, market developments and competitor offerings, gathering information to support provider evaluation and market-expansion discussions. Conduct initial provider outreach and coordinate information gathering and due-diligence requirements within established approval frameworks. Maintain provider databases, market intelligence and onboarding trackers, escalating relevant new provider opportunities to management. 2. PSP Onboarding, Partner Coordination & Integration Readiness Coordinate PSP onboarding from initial engagement through implementation readiness, ensuring actions, approvals, documentation and dependencies are clearly tracked. Act as the day-to-day coordination point between PSPs and internal stakeholders during onboarding, following up with Legal, Compliance, Treasury, Processing, Product, Integrations and Engineering as required. Maintain complete due-diligence records, onboarding approvals and implementation documentation in line with governance requirements. Support preparation of implementation requirements and coordinate handoffs, readiness activities and milestones through to launch. Identify and resolve routine onboarding or administrative issues and escalate material blockers, risks or stakeholder dependencies promptly. Support post-launch handover and routine partner follow-up by ensuring contacts, agreed actions, operational information and records are complete and current. 3. Commercial Support, Reporting & Payment Performance Support commercial discussions by maintaining provider commercials, contractual information, comparison trackers and negotiation materials. Develop a working understanding of PSP pricing, settlement models, fees and contractual terminology and support contract administration or renewal preparation. Maintain onboarding, implementation and provider-status reporting and support tracking of key measures including solution coverage, payment success rates, settlement coverage and cost efficiency. Maintain relevant payment-performance data repositories and dashboards and support analysis of provider, market or competitor trends where required. Provide clear project and status updates, ensuring reporting is accurate, and material delivery risks are escalated. 4. Governance, Stakeholder Management & Continuous Improvement Follow established PSP onboarding governance, approval workflows, controls and documentation standards and ensure required approvals are completed before progression. Support audit, compliance and governance requests and escalate concerns in line with established processes. Build effective relationships across Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external PSP stakeholders. Identify process gaps, recurring administrative issues or inefficiencies and contribute to improvements in PSP onboarding, documentation and stakeholder coordination. Support implementation of process, system or governance changes and communicate progress, actions and dependencies clearly. Key Requirements Essential Education & Experience 3–5 years of relevant experience within a payment provider, payment institution, financial institution or closely related payments environment. University degree in Economics, Accounting, Finance, IT, Project Management, Business or a related field. Practical understanding of payment systems, PSPs, acquiring, payment methods, transaction processing and settlement fundamentals. Experience coordinating provider onboarding, due diligence, implementation activities, partner administration or comparable cross-functional payment projects. Strong fluency in English, both written and spoken; additional language capability is advantageous. Technical Skills Good working knowledge of MS Excel, Word, PowerPoint, and Outlook, with the ability to maintain accurate trackers, reports, and supporting documentation. Ability to understand basic PSP commercials, pricing structures, settlement arrangements, and contractual terminology. Strong research and analytical skills, with the ability to gather, organise and interpret provider, market and competitor information. Strong attention to detail and documentation discipline, particularly across onboarding, approvals, due diligence and implementation tracking. Core Skills & Behaviours Strong organisation and prioritisation skills, with the ability to manage multiple onboarding workstreams, actions and competing deadlines. Clear verbal and written communication skills, with confidence following up with internal stakeholders and external providers to drive actions to completion. Proactive problem-solving approach, with the judgement to resolve routine issues independently and escalate complex, risky or blocked matters appropriately. Collaborative working style and ability to build effective relationships across commercial, operational, technical, legal and compliance stakeholders. Self-motivated, result-oriented and comfortable working in a fast-moving environment with changing priorities. Commitment to following governance, risk, compliance and approval requirements accurately and consistently. Desirable Previous experience within the forex/CFD, fintech or brokerage industry. Exposure to PSP contract administration, corporate administration or provider/vendor management processes. Experience supporting payment integrations or working closely with Product, Engineering or Integrations teams.

Avomind19 дн назад

Sales Trainer & Quality Assurance Manager

Location: Limassol, Cyprus About Our Client Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment. Job Description Role Purpose The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one. This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions. Why This Role Exists The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions. Key Responsibilities Training & Onboarding Design and maintain a comprehensive Customer Group onboarding program for all new joiners. Develop structured learning paths tailored to different roles and functions. Deliver onboarding sessions directly or coordinate subject matter experts to provide training. Create and maintain onboarding schedules, certification requirements, and learning assessments. Ensure all employees receive consistent training regardless of location or department. Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes. Learning & Development Own and maintain training curricula covering: Company overview, vision, values, and organizational structure. Customer Group operating model and team responsibilities. Products, services, and client proposition. Internal systems and tools. Policies and procedures. Regulatory and compliance requirements. Sales methodologies and customer acquisition approaches. Service excellence standards. Customer communication best practices. Customer lifecycle management. Escalation and issue resolution processes. Information security and data protection requirements. Knowledge Management Create and maintain a central knowledge repository. Ensure training materials, SOPs, policies, and process documentation remain current and accessible. Establish documentation standards across the Customer Group. Partner with functional leaders to capture and document business knowledge. Drive knowledge-sharing initiatives across teams and regions. Quality Assurance Design and manage a Customer Group quality assurance framework. Establish quality standards and assessment criteria across customer-facing functions. Conduct regular quality reviews of customer interactions, processes, and adherence to standards. Identify knowledge gaps, coaching opportunities, and process improvement areas. Provide quality trends, insights, and recommendations to management. Work with team leaders to ensure quality findings are translated into coaching and development plans. Performance & Continuous Improvement Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback. Analyze onboarding and quality data to identify trends and improvement opportunities. Recommend process enhancements to improve customer experience and employee performance. Support change management initiatives and ensure training readiness for new products, processes, and systems. Promote a culture of continuous learning and operational excellence across the Customer Group. Key Stakeholder Relationships Customer Service Leadership Sales Leadership Customer Success Teams Payments Teams Operations Teams Client Resolution Teams Compliance & Risk HR & Talent Acquisition Product & Technology Teams Success Measures (KPIs) New joiner onboarding completion rate. New hire time-to-productivity. Certification and assessment pass rates. Quality Assurance scores. SOP and knowledge base adoption rates. Reduction in knowledge-related errors and escalations. Training satisfaction scores. Improvement in customer experience and service quality metrics. Training content accuracy and currency. Key Requirements Skills & Experience Essential 2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role. Experience within Financial Services and/or FinTech environments. Experience designing and delivering structured onboarding and training programs. Experience developing learning content, SOPs, and knowledge management frameworks. Strong facilitation and presentation skills. Experience conducting quality assessments and coaching programs. Strong stakeholder management and influencing abilities. Excellent written and verbal communication skills. Data-driven mindset with the ability to translate insights into actions. Preferred Experience within Financial Services, Payments, FinTech, or Customer Operations environments. Knowledge of contact center, customer service, sales, and customer success functions. Experience with Learning Management Systems (LMS) and knowledge management platforms. Process improvement or operational excellence experience. Key Competencies Customer Centricity Learning Agility Coaching & Development Process Excellence Attention to Detail Communication & Influencing Collaboration Analytical Thinking Continuous Improvement Mindset Accountability & Ownership Equal Opportunity All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.