Location: United States
Workplace: remote
Launch Manager – AI
Are you highly organized, proactive, and energized by bringing people together to deliver a shared goal? Do you thrive on turning a complex, multi-team effort into a clear plan and driving it to a successful outcome? If so, Intermedia’s Data & AI Product Management team is seeking a Launch Manager to own the go-to-market launch of our next generation of AI products – one of the most visible and cross-functional roles on the team.
This role sits at the center of how Intermedia brings its AI products to market. You will coordinate launches end to end, align stakeholders across the business, and work directly with senior leadership to keep them informed and confident that each launch is on track. It is an exceptional opportunity for someone who wants to build a broad understanding of the business and develop real visibility with our leaders.
About Intermedia
Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products.
About the Role
As Launch Manager, you will own the planning and coordination of AI product launches across our AI groups. You will build and maintain the launch plans – the timelines, owners, and lead times that define what needs to happen, who is responsible, and by when – and keep a large and varied set of stakeholders aligned and on track. You will develop a strong working understanding of the products so you can give clear, well-structured direction, and you will keep senior leadership informed on launch status, risks, and dates.
This is a highly cross-functional role in which your impact comes through communication, organization, and consistent follow-through. You will be proactive in keeping commitments on track, following up with stakeholders diplomatically and in a way that strengthens working relationships.
What this role is not: this is not an engineering project management role. You will not be coordinating engineering teams against a development plan or managing inter-team technical dependencies and delivery timelines. Your focus is the launch and the stakeholders around it – ensuring the business is ready, aligned, and set up for a successful release.
What success looks like in your first 6 months
You know the landscape.
You understand our AI products well enough to explain them to any audience, and you know who owns what across marketing, sales, support, training, solution architects, and docs.
The launch calendar is yours.
There’s a single, up-to-date view of what’s launching when — with owners, dependencies, and lead times — and people rely on it.
You’ve run a launch.
You’ve coordinated at least one launch end-to-end, keeping every workstream aligned and on schedule through to a clean release.
A cadence is in place.
A regular check-in and communication rhythm exists, so stakeholders always know what they need to do and by when.
Leadership trusts your read.
You give execs a concise, accurate picture of launch status and risks — and they come to you for it.
Working with Senior Leadership
Launch readiness is a topic our executives care about, and you will be their trusted point of contact for it. You will report launch status directly to senior leadership, present timelines and readiness in leadership forums, and give our executives the clear, concise picture they need to make decisions. This is a rare opportunity early in a career to work alongside leaders across the company, build genuine relationships with the executive team, and be recognized as the person who makes launches happen – visibility that can open significant doors for your future at Intermedia.
Key Responsibilities
Own and maintain launch plans for AI products – project plans and spreadsheets capturing timelines, owners, dependencies, and required lead times for each task.
Map the stakeholders involved in each launch and run a clear communication cadence so everyone knows what they need to do and by when.
Track go-to-market readiness across the business – marketing, sales, support, training, solution architects, documentation, and more – and keep it all moving toward the launch date.
Provide clear, well-organized direction to stakeholders and follow up proactively and diplomatically to keep commitments on track.
Report launch status, risks, and delivery dates to senior leadership, and present readiness in leadership forums.
Coordinate usability testing and customer feedback sessions by connecting product teams with customers, solution architects, and other stakeholders, and organizing the logistics.
Run launch checklists, go/no-go reviews, and post-launch retrospectives to continuously improve how we launch.
Build a strong working understanding of the products so you can communicate credibly with any audience, from engineers to executives.
Requirements
Enough familiarity with AI products to explain them credibly to any audience; deep technical or model-building knowledge is not required.
1–2 years of experience in a role that rewards strong organization and coordination – for example project or program coordination, product ownership, business operations, launch or event management, an internship, or a similar cross-functional role. We’re open to high-potential candidates early in their careers.
A track record of keeping multiple workstreams, owners, and deadlines on track at once, with excellent attention to detail.
Excellent written and verbal communication, with the ability to tailor a message to any audience, from individual contributors to senior executives.
Strong interpersonal skills and a collaborative, outgoing style; you build trust quickly and enjoy working across teams.
A proactive, self-starting mindset – you take ownership, anticipate what is needed, and follow through without being asked.
Confidence and professionalism when engaging and presenting to senior stakeholders.
Comfort working with globally distributed teams, with strong asynchronous communication skills.
Upper-intermediate or higher English proficiency.
Bachelor’s degree or equivalent professional experience.
Would Be a Plus
Exposure to go-to-market, product marketing, or launch/event coordination (including internships or university projects).
Experience with planning and collaboration tools (e.g. Smartsheet, Jira, Asana, Monday).
Familiarity with UCaaS/CCaaS or other SaaS products.
Familiarity with modern AI concepts or products.
Why Join Us
This is a high-visibility role at the heart of how Intermedia brings its AI products to market. You will work with colleagues in nearly every part of the company and partner directly with senior leadership, building relationships and credibility with our executive team. It is a genuine springboard: you will gain a broad understanding of how the business fits together, develop a wide internal network, and make a visible, measurable impact on the success of every launch. If you are organized, proactive, and motivated by delivering results through people, we’d love to hear from you.
Location: Portugal
Workplace: remote
About the Role
We are looking for a
Senior UI/UX Designer – AI
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Key Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal
Workplace: remote
UI/UX Designer 2 – AI
About the Role
We are looking for a
Senior UI/UX Designer – AI
to help define the next generation of intelligent experiences across Intermedia's products.
In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of
UX strategy, interaction design, generative AI, conversational experiences, and enterprise software
, turning sophisticated AI capabilities into simple experiences that solve real customer problems.
You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis.
This is not simply a role for adding AI features to existing interfaces. You will help define
how users interact with AI across our products
, including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences.
Responsibilities
AI Experience Design
Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces.
Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation.
Design experiences for emerging
agentic AI
capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users.
Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users.
Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality.
Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention.
Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take.
UX & Product Design
Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization.
Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors.
Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs.
Develop and validate design hypotheses through rapid prototyping and user testing.
Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation.
Use qualitative and quantitative data to evaluate experiences and recommend improvements.
Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes.
AI Trust & Responsible Design
Design AI experiences that establish appropriate levels of
trust, transparency, and user control
.
Clearly distinguish AI-generated information and actions where appropriate.
Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request.
Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions.
Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results.
Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience.
Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products.
Design Systems
Contribute to and evolve Intermedia's design system to support AI-powered experiences.
Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows.
Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features.
Maintain consistency across products while identifying where emerging AI interactions require new design paradigms.
Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented.
Collaboration & Leadership
Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers.
Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities.
Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders.
Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience.
Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization.
Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences.
Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences.
Our Expectations
5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software.
A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving.
Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles.
Strong ability to analyze complex requirements and turn them into simple, elegant solutions.
Experience conducting or participating in user research and usability testing.
Strong proficiency with
Figma
, prototyping tools, and modern design-system practices.
Experience working closely with Product Management and Engineering in an Agile software-development environment.
Strong communication, presentation, collaboration, and stakeholder-management skills.
Ability to work effectively with ambiguity and rapidly evolving requirements.
Strong attention to detail while maintaining an understanding of the broader product and customer experience.
AI Experience & Knowledge
We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies.
The ideal candidate has:
Experience designing products or features powered by generative AI, machine learning, or intelligent automation.
Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences.
Familiarity with conversational UX and natural-language interfaces.
Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops.
Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users.
Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences.
A strong interest in experimenting with new AI tools and interaction models.
Advantages
Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products.
Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows.
Experience developing or contributing to large-scale design systems.
Experience with voice and multimodal interfaces.
Understanding of accessibility standards and inclusive design.
Familiarity with HTML/CSS and the technical constraints of modern web applications.
Experience using AI-assisted design and prototyping tools.
Experience working with globally distributed Product and Engineering teams.
What Success Looks Like
As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a
valuable and trusted customer experience
.
Success means:
Customers immediately understand how AI can help them.
Complex AI capabilities feel simple and natural to use.
Users remain informed and in control when AI recommends or takes actions.
AI features integrate seamlessly into existing customer workflows.
Common AI interaction patterns become consistent across Intermedia products.
Research and customer feedback meaningfully influence AI product decisions.
Product and Engineering teams view Design as a strategic partner in determining
what AI experiences should be built
, not simply how they should look.
Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As the Vice President of our Production Platform organization, you will own how reliably Mistral runs in production and how fast every Mistral engineer ships. This role combines deep infrastructure expertise with organizational leadership to build a platform that scales ahead of the company.
Production Platform brings together around 55 engineers across site reliability, deployment, build and CI, and our internal service framework, led by strong team leads. Every deploy and every model release goes through this organization, from our own cloud to the major hyperscalers, private clouds and our customers’ on-premise environments.
You will set the strategy for the organization, grow its leaders and shape the organization as it scales. The role is key to the reliability of our products, the velocity of our engineering and research teams, and our ability to deliver Mistral wherever our customers need it.
What You Will Do
- Lead the Production Platform organization through its Engineering Managers, and grow them as leaders.
- Set the strategy and roadmap for reliability, deployment, build and CI, and the internal service framework.
- Own the reliability of our production environment: SLOs, on-call, incident management and capacity.
- Make delivery to every environment, from SaaS to private cloud and on-premise, as simple and dependable as a single deploy.
- Raise engineering velocity across the company with fast, trusted CI and safe deployments by default.
- Give product teams strong defaults and the ownership of their own services and tests.
- Design the organization as it scales: structure, hiring, on-call models and processes.
- Contribute to architecture and the hard technical decisions, staying close to the systems.
- Partner with Product Engineering, Research and our enterprise teams to align the platform with their needs.
- Define and track the metrics that matter: reliability, delivery speed and developer experience.
What We're Looking For
- Deep background in infrastructure, site reliability or production engineering, starting as a hands-on engineer.
- Experience leading leaders: managing managers and growing strong team leads.
- Experience scaling an infrastructure or platform organization through fast growth.
- Track record of running production systems at scale, with measurable results on reliability or delivery speed.
- Ability to set strategy in an ambiguous scope and turn it into execution.
- Strong technical judgment in distributed systems, Kubernetes, cloud infrastructure and CI/CD.
- Experience delivering software into customer environments (on-premise, private cloud, air-gapped) is a strong plus.
- Experience with AI infrastructure, such as model serving or GPU platforms, is a plus.
- Low ego, at ease with constant change, and driven by results.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
The next generation of AI companies is being built on APIs. As developers choose the models and infrastructure that will power their applications, Mistral has an opportunity to become the AI lab and provider of choice for those who value performance, openness and control.
We are hiring a Senior Product Marketing Manager to turn developer adoption into sustained commercial growth. You'll define how the market understands Mistral's developer platform and build the go-to-market strategy for model APIs, and create a measurable path from initial experimentation to production usage and larger commercial relationships. Your objective is to grow self-serve revenue and make product adoption a repeatable source of qualified pipeline across Mistral’s API business.
This is a greenfield opportunity to shape a fast-evolving market, influence product strategy and establish a new growth marketing capability. You'll work closely with senior leadership and teams across Product, Engineering, Science, Sales and Marketing to define our positioning, accelerate adoption and create a scalable path from self-serve usage to enterprise revenue.
You won't inherit a playbook. You'll build one.
WHAT YOU'LL DO
DEFINE HOW MISTRAL CAN WIN DEVELOPERS.
- Identify the developer audiences, customer problems, and their workloads where Mistral has the strongest opportunity to differentiate.
- Define positioning and messaging strategy for models, capabilities, and use cases selected as growth priorities.
- Translate our technical strengths such as model performance, transparent pricing, economics, and deployment choice into clear reasons to adopt Mistral.
- Build a deep understanding of developer needs and competitive dynamics, using market research, customer insights and technical trends to sharpen our positioning and influence product priorities.
BUILD THE API GO-TO-MARKET AND GROWTH ENGINE.
- Develop the marketing strategy across the developer journey, from initial discovery and first API call through sustained paid usage..
- Partner with Product, Engineering, Science and Developer Relations to bring technical innovations to market through compelling narratives, campaigns, content and developer-focused programmes.
- Partner with Sales to identify high-potential accounts and create pathways from experimentation to larger production workloads.
Skills We’re Looking For
- An experienced product marketer. You have proven experience in product marketing, growth marketing or developer marketing within B2B technology, developer platforms, APIs or AI, with demonstrable impact on product adoption and commercial outcomes.
- A strategic storyteller. You've taken technical products from ambiguity to market, developing differentiated positioning and go-to-market strategies that help products stand out in competitive markets.
- Fluent in developer audiences. You understand how developers discover, evaluate and adopt technical products, and know how to build trust, reduce friction and drive sustained engagement.
- Technically credible. You can navigate API documentation, work with sample code and engage confidently with engineers and product teams. You understand the fundamentals of model performance, latency, inference costs, throughput and context windows, and can translate technical complexity into customer value.
- Commercially minded and analytical. You connect marketing strategy to business outcomes, understand product-led growth, monetisation, and sales, and you use data to prioritise investments and measure impact.
- A builder and cross-functional leader. You thrive in greenfield environments, influence senior stakeholders, challenge assumptions constructively and bring teams together around clear priorities. You're comfortable creating new capabilities and scaling what works.
- Curious. You bring intellectual rigour, curiosity and conviction to complex problems. You're excited by the potential sovereign AI and the opportunity to give developers and businesses greater choice and control.
NICE TO HAVE
- Experience marketing AI APIs, developer platforms, cloud infrastructure or model-serving products.
- Experience building product-led growth programmes or self-serve-to-enterprise motions.
- A track record of technical thought leadership, developer community engagement or open-source participation.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Evanston, Illinois
Child Care Center Director (Head of School)
Guidepost Montessori · Evanston, IL · Full-time, on-site · $90,000–$100,000 + bonus
Picture a classroom of children pouring their own water, setting their own tables, and choosing their own work, calmly and on purpose. That’s an ordinary morning at a Guidepost school. We’re looking for a leader to make it happen every day at our Evanston campus, and to grow with us as we bring it to more families.
As Center Director, you’ll run the whole school: enrollment, staffing, families, licensing, and the quality of every classroom. You’ll report to our [Regional Director] and work alongside directors across our network. You won’t be figuring it out alone.
If you’ve run a child care center or preschool and want to lead one where the program comes first, we’d like to talk. You don’t need Montessori experience to start. We’ll train you.
Why Guidepost
We believe young children can do far more than most programs assume. Montessori classrooms give them real work, real independence, and real responsibility, and the results are visible every day. Guidepost is a network of 60+ schools working to make that kind of early education available to many more families.
For you, that means two things a stand-alone center can’t offer:
Support.
Training, program, and operations teams who help you solve problems, and a network of school leaders who share what works.
Somewhere to go next.
Our directors grow into regional and network leadership roles. Here, the next step is part of the plan.
What you’ll own
Enrollment and retention.
Fill the school and keep families with us. You’ll lead tours and admissions with your Assistant Director and turn families into fans who refer their friends.
Your team.
Hire, coach, and keep great teachers. Keep classrooms fully staffed and in ratio, and manage schedules and labor cost. Over time, build up your Assistant Director and lead teachers so they can grow too.
Program quality.
Make sure every classroom meets our Montessori quality standard, with hands-on support from our training and programs team.
Licensing and safety.
Keep the center in compliance with Illinois DCFS licensing standards, lead inspections, and keep records current.
Culture and community.
Build a team people want to stay on and a parent community families recommend.
Where this role can lead
Running one strong school is the foundation, and it’s also the way into multi-site leadership. Once you’ve got Evanston running well, you can get hands-on experience across more than one campus:
Work on regional projects
with your Regional Director, such as enrollment campaigns, hiring pushes, and new process rollouts.
Support nearby campuses
during leadership transitions, openings, or busy enrollment seasons.
Mentor new directors
as they join the network and learn the Guidepost model.
Learn how a region runs
, including multi-school budgets, staffing, and performance, from leaders who do it every day.
Directors who build that track record are first in line for Area Director, Regional Director, and network leadership roles as we grow.
What you bring
Meets Illinois DCFS child care center director qualifications (
89 Ill. Admin. Code 407.130
)
2–3+ years leading a licensed child care center, preschool, or early childhood program as a director, assistant director, or program director
A track record of growing enrollment and keeping staff
Clear, warm communication with families and staff
Good judgment when you have to decide quickly with incomplete information
Ambition to grow beyond a single site, and the follow-through to earn it
Real openness to Montessori: curious, willing to learn, and excited about children’s independence
Nice to have
Montessori credential (AMI, AMS, or MACTE-accredited) or Montessori classroom experience
Early childhood classroom teaching experience
Experience with a multi-site child care operator
What we offer
$90,000–$100,000 base plus a performance bonus
75% tuition discount for up to two children at any Guidepost school (ages 3 months to 6 years)
Health, dental, and vision insurance
Paid time off and paid holidays
Montessori training and ongoing professional development, fully supported
A network of fellow school leaders who share what works
A real path into regional and network leadership, with multi-site exposure along the way
Ready to lead a school you’d be proud to send your own kids to? Apply today. We’d love to hear what you’ve built and where you want to go next.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
WHAT YOU'LL ACHIEVE:
- Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption.
- Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation.
- Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value.
- Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback.
- Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
- Partner cross-functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements.
- Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectively.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
NICE TO HAVES:
- Experience designing or deploying Agents, automations or AI-powered workflows with Customers.
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground up.
- Experience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvements.
- Previous experience in a fast-paced, high-growth technology environment.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We’re looking for a Senior Product Marketing Manager, Enterprise Products to shape how we position, launch, and scale our enterprise products like Vibe and Studio.
This is a high-impact role at the intersection of product, technology, and go-to-market strategy. You’ll translate complex product capabilities into clear, differentiated value propositions that resonate with enterprise decision-makers, technical buyers, and practitioners. You’ll define how we take our products to market, build repeatable messaging and enablement frameworks, and equip our commercial teams to articulate why Mistral is the right partner for organisations adopting AI at scale.
Working closely with Product, Engineering, Sales, Solutions, Developer Relations, and Communications, you’ll influence both how our products evolve and how we bring them to market. You’ll help establish the foundations for scaling our enterprise platform business in a rapidly evolving and highly competitive AI landscape.
WHAT YOU WILL DO
PRODUCT POSITIONING AND MESSAGING
- Own positioning and messaging for Mistral’s enterprise products, translating technical capabilities into differentiated value propositions for enterprise customers.
- Develop compelling narratives that connect platform functionality to business outcomes, technical requirements, and customer priorities.
- Tailor messaging to different audiences, from CIOs and technology leaders to developers, AI engineers, and business stakeholders.
- Define our competitive positioning against proprietary AI platforms, hyperscalers, and emerging alternatives, articulating the value of Mistral’s open-weight models, flexibility, and deployment options.
- Build a consistent messaging architecture across products, use cases, customer segments, and go-to-market channels.
GO-TO-MARKET STRATEGY AND PRODUCT LAUNCHES
- Lead go-to-market strategy for new enterprise platform capabilities, from launch planning and audience definition to positioning, activation, and post-launch optimisation.
- Partner with Product and Engineering to understand the roadmap, identify market opportunities, and translate product developments into compelling customer propositions.
- Identify high-value enterprise use cases and customer segments, developing repeatable GTM plays that support adoption and commercial growth.
- Establish clear launch frameworks, working cross-functionally to align Product, Sales, Solutions, Marketing, Communications, and Developer Relations around priorities and execution.
- Measure launch effectiveness and product adoption, using customer feedback and performance data to refine positioning and GTM strategy.
SALES AND FIELD ENABLEMENT
- Equip Sales and Solutions teams with the messaging, assets, and commercial narratives they need to position Mistral’s enterprise platforms effectively.
- Develop scalable enablement materials, including use-case playbooks, competitive battlecards, customer presentations, product demos, and objection-handling guides.
- Translate customer challenges and technical requirements into compelling business cases that support enterprise evaluation and purchasing decisions.
- Partner with field teams to identify recurring customer objections, competitive dynamics, and barriers to adoption, feeding these insights back into product and marketing strategy.
- Build repeatable frameworks that help commercial teams communicate platform value consistently across industries, markets, and buyer personas.
CONTENT AND CUSTOMER STORYTELLING
- Develop a content strategy that brings Mistral’s enterprise platform capabilities to life through product narratives, technical explainers, demonstrations, customer stories, and thought leadership.
- Work with Content, Communications, Developer Relations, and Solutions teams to create credible, technically grounded content that resonates with enterprise buyers and practitioners.
- Turn customer implementations and emerging use cases into compelling stories that demonstrate measurable business value.
- Support integrated campaigns and demand generation initiatives with clear messaging, audience insights, and content tailored to the enterprise buying journey.
- Ensure our content connects technical differentiation to the practical realities of deploying and scaling AI in enterprise environments.
MARKET INTELLIGENCE AND CUSTOMER INSIGHTS
- Develop a strong understanding of enterprise AI adoption, platform buying behaviour, competitive offerings, and emerging customer needs.
- Gather insights from customers, prospects, Sales, Solutions, and partners to identify unmet needs, adoption barriers, and opportunities for differentiation.
- Build a clear view of the competitive landscape, translating market intelligence into actionable recommendations for product positioning, roadmap priorities, and GTM investments.
- Identify emerging enterprise AI use cases and market segments where Mistral can establish a differentiated position.
- Track the impact of positioning and GTM initiatives through relevant measures, including product adoption, pipeline influence, sales enablement effectiveness, and launch performance.
WHAT WE'RE LOOKING FOR
- Deep experience in product marketing, ideally within enterprise software, AI platforms, cloud infrastructure, developer tools, or other technically complex products.
- A proven track record of developing differentiated product positioning and messaging that translates technical capabilities into clear customer and business value.
- Experience leading product launches and building go-to-market strategies for enterprise technology products, from early positioning through adoption and commercial scale.
- Strong understanding of enterprise buying journeys, including technical evaluation, stakeholder alignment, procurement considerations, and the challenges of deploying new technologies at scale.
- Ability to engage credibly with technical audiences while communicating effectively with executive and business stakeholders.
- Experience partnering closely with Product, Engineering, Sales, Solutions, and other cross-functional teams to drive alignment and execution.
- A commercial mindset, with the ability to connect product marketing initiatives to adoption, pipeline development, deal progression, and revenue growth.
- Strong competitive and market intelligence skills, with the ability to turn customer and market insights into actionable GTM strategies.
- Exceptional written and verbal communication skills, with a talent for simplifying complex concepts into clear, compelling narratives.
- A hands-on, proactive approach and the ability to operate independently, navigate ambiguity, and build repeatable processes in a fast-moving environment.
NICE TO HAVE
- Experience marketing AI platforms, model platforms, cloud infrastructure, or enterprise developer tools.
- Familiarity with LLMs, open-weight models, AI deployment architectures, and the practical challenges organisations face when moving AI from experimentation into production.
- Experience marketing products to both technical practitioners and enterprise decision-makers.
- Understanding of enterprise AI requirements, including security, governance, privacy, scalability, and deployment flexibility.
- Experience working in a high-growth technology company where product positioning, GTM strategy, and operating models are still evolving.
WHY JOIN MISTRAL?
At Mistral, you’ll help shape how organisations adopt and scale AI through products that give them greater choice and control over their technology. You’ll work alongside world-class researchers, engineers, product leaders, and commercial teams to bring ambitious ideas to market.
This is an opportunity to have a meaningful impact on our enterprise strategy, build the foundations for repeatable product marketing at scale, and help define how one of Europe’s leading AI companies competes in a global market.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: United States
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Advise on registered investment adviser (RIA) matters and on US securities and derivatives regulation.
Draft, negotiate, and manage commercial agreements with banks, payment providers, investment firms, vendors, and other regulated partners, including service-level agreements and general terms and conditions.
Support negotiations with financial partners from term sheet to signed agreement.
Support US licensing and registration initiatives together with the US legal team and external US counsel, and advise how regulatory changes affect our plans.
Review US-facing marketing and product materials for regulatory compliance.
Be a go-to legal partner for Compliance, Business, and Product teams, so legal and regulatory requirements are considered early.
Support the legal setup of new products and programs as they arise.
Turn recurring questions into templates, playbooks, and self-service guidance, including AI-assisted workflows.
Work closely with colleagues across the legal team and share coverage when they are away.
Handle ad-hoc legal queries from across Nexo.
Report to the Head of Legal and work with regional counsels, external counsel, and regulators.
Share knowledge with colleagues and, over time, help develop junior team members.
What makes you stand out:
Juris Doctor (JD) from an accredited US law school and a strong academic record.
Active admission to a US state bar, in good standing.
5+ years of in-house experience at a US-regulated financial institution (e.g., bank, payments company, fintech, investment adviser, or broker-dealer), or equivalent experience.
Background with SEC and CFTC rules and regulations.
Experience with RIA-related matters.
Experience in contract negotiation and US licensing or registration matters.
Crypto and blockchain experience is a plus, not a requirement. We’ll help you build it.
Ability to turn regulatory risk into practical, business-friendly solutions.
Strong drafting and negotiation skills, and excellent written and spoken English.
A hands-on mindset: comfortable drafting, negotiating, advising, and getting things done without a large support team.
Comfortable using AI tools to speed up drafting, research, and contract review.
Ability to work independently on complex, cross-jurisdictional projects in a fast-paced environment, and as a team player who shares knowledge so no single person is a bottleneck.
Strong analytical, prioritization, and multi-tasking skills, with attention to detail.
Curiosity about payments, banking, FinTech, RegTech, and digital assets.
Nexo benefits:
Competitive and rewarding compensation package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Remote work.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Technical Revenue Accounting Lead, you will lead technical revenue accounting initiatives, including ASC 606 compliance, complex contract reviews, and new product/pricing assessments. This role requires someone who can not only deliver robust technical conclusions but also understand the operational impact on our order-to-cash (OTC) processes.
You will collaborate closely with the Revenue Accounting team and cross-functional partners, translating technical policies into scalable solutions that integrate smoothly into our financial systems.
This is a full-time, hybrid position based out of our Oakland, CA, Denver, CO, New York, NY, or Philadelphia, PA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Netsuite and Netsuite ARM, Salesforce, Ironclad, BigQuery and Snowflake
What You’ll Do
Own technical revenue documentation. Write and review ASC 606 position papers for the most complex revenue arrangements across Fivetran and dbt Labs. Document the relevant facts, accounting guidance, alternatives considered and rationale for each conclusion. Lead technical discussions with external auditors.
Lead revenue assessments for new products and commercial programs. Partner with Product, Pricing and Go-to-Market before launch to identify performance obligations, evaluate standalone selling prices (SSP), assess contract modifications and determine when and how revenue should be recognized. Translate conclusions into clear requirements for Billing, Revenue Accounting and Business Systems.
Advise on strategic and nonstandard deals before signature. Serve as the senior Revenue Accounting partner to Deal Desk, Sales and Legal. Evaluate proposed terms for complex arrangements, including combined SaaS and on-premises offerings, usage commitments and contracts with multiple performance obligations. Explain how proposed terms affect revenue timing, measurement and presentation.
Own and maintain ASC 606 policies. Update revenue policies as products, pricing models and contract structures evolve. Align policies across Fivetran and dbt Labs and provide practical guidance so teams can apply them consistently.
Lead the SSP study and allocation methodology. Define how SSP is established, evaluate pricing and transaction data, document key judgments and oversee periodic reassessments. Translate approved conclusions into allocation rules and controls in NetSuite ARM.
Determine the accounting for customer and partner programs. Assess contractual credits, including when and how to recognize them, as well as reseller and partner incentives, rebates and marketplace arrangements. Evaluate gross versus net presentation where relevant.
Own the contract review framework. Maintain ASC 606 checklists, documentation standards and escalation criteria. Coach revenue accountants on applying the framework and identifying terms that need technical review as deal volume grows.
Research emerging revenue issues and recommend a path forward. Evaluate applicable guidance, develop a recommendation and present it to the Controller. Explain the practical implications to business teams so they know what decisions or process changes are needed.
Review complex revenue matters at close. Review judgmental revenue journal entries and related flux analysis. Partner with Revenue Accounting and Financial Reporting on footnote disclosures, including contract balances and remaining performance obligations.
Drive revenue process and systems improvements. Lead the technical revenue work for the Fivetran and dbt Labs integration. Define requirements, sign off on the accounting design, and own user acceptance testing for NetSuite ARM. Validate that the system applies approved policies and produces the expected accounting results.
Skills We’re Looking For
At least 10 years of progressive accounting experience, including 5 or more years in public accounting with substantial ASC 606 work for software or SaaS clients. Bachelor’s degree in Accounting, Finance or a related field.
Hands-on ASC 606 expertise and a record of independently researching, writing and defending technical accounting positions with auditors.
Experience assessing subscription, consumption and software licensing arrangements, including nonstandard terms, new products and pricing changes.
Experience developing or evaluating SSP methodologies and applying them to arrangements with multiple performance obligations.
Ability to turn accounting conclusions into policies, controls, system requirements and test scenarios.
Experience leading technical work across functions and explaining complex accounting to both Finance and business teams.
Fluency with AI tools for contract review, technical research or memo drafting, with the ability to verify outputs against source documents and accounting guidance.
Bonus Skills
CPA license or equivalent professional accounting qualification.
In-house technical revenue accounting experience at a SaaS or enterprise software company.
Experience implementing NetSuite ARM or another revenue subledger or integrating revenue policies and systems after a merger.
Experience using SQL or large usage datasets to validate revenue outcomes.
Experience in a public accounting firm’s national office or equivalent technical accounting consultation group, particularly on complex ASC 606 matters.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$165,068
—
$206,335 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$154,286
—
$192,857 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We are looking for a Product Support & Enablement Lead to lead and develop our existing L1 Product Support team. You will help the team resolve more customer issues without escalating to L2, while improving the tools, training, and workflows that allow support to scale.
This is a senior technical and people-management role—not simply a role overseeing today’s queue. You will lead frontline delivery for Product Support (L1) and develop the team’s ability to investigate and resolve increasingly technical requests, including paid self-serve and first-level enterprise issues.
You will work closely with L2 and other teams to define clear ownership, identify work Product Support (L1) can safely take on, and build repeatable escalation paths. You will also contribute to operational continuity for the wider Support organization.
You will be equally comfortable coaching a team member through a customer issue, investigating an API error, improving a support workflow, and partnering with Engineering or Product to address a recurring problem.
KEY RESPONSIBILITIES
LEAD FRONTLINE SUPPORT DELIVERY
- Lead, coach, and develop a distributed L1 Product Support team, providing regular feedback and supporting technical growth.
- Own day-to-day L1 Product Support delivery, including queue prioritization, backlog management, customer communication, and regional handoffs.
- Define and maintain clear ownership of L1 Product Support queues and handoffs to L2, including for paid self-serve and first-level enterprise requests.
- Monitor service quality, response and resolution times, backlog health, and customer satisfaction; turn insights into practical improvements.
- Stay hands-on with complex or sensitive customer issues and model strong technical judgment.
INCREASE PRODUCT SUPPORT (L1) TECHNICAL AUTONOMY
- Train and coach Product Support (L1) agents to investigate, reproduce, and resolve more technical issues across Mistral products, including Vibe, Studio, and APIs.
- Work with L2 to identify issue types that Product Support (L1) can safely take on and define the knowledge, access, and safeguards needed.
- Create playbooks, troubleshooting guides, and escalation criteria that help Product Support (L1) agents resolve issues independently and consistently.
- Improve L1-to-L2 handoffs so escalations contain customer impact, investigation steps, and relevant evidence.
- Track escalation patterns and use them to prioritize training, documentation, and product improvements.
SCALE SYSTEMS, WORKFLOWS, AND AUTOMATION
- Own improvements to frontline support tooling, routing, workflows, macros, and internal processes.
- Own improvements to frontline Product Support (L1) tooling, routing, workflows, macros, and internal processes.
- Develop AI-assisted support and automation, including Intercom Fin, to reduce repetitive work while maintaining response quality and appropriate human escalation.
- Identify recurring contact drivers and partner with Product, Engineering, and other teams to address them at the source.
- Build reporting and operating reviews that make workload, service performance, escalation patterns, and risks visible.
- Establish shared processes with specialist Support teams while respecting their ownership of technical delivery.
BUILD KNOWLEDGE AND OPERATIONAL CONTINUITY
- Develop onboarding materials and technical training that help agents become autonomous.
- Work with Documentation and Product teams to keep internal guidance and customer-facing help content accurate and useful.
- Share customer insights and support trends with Product, Engineering, and go-to-market teams.
- Help coordinate support readiness for new products, features, and processes.
- Contribute to operational continuity for the Support organization through team coordination, reporting, and escalation management.
WHAT WE’RE LOOKING FOR
- Significant experience in customer-facing technical support, product support, or support operations in a fast-moving technology environment.
- Senior people-management experience, including leading, coaching, and developing a Support team.
- Strong technical judgment and troubleshooting skills, including the ability to investigate product issues, reproduce bugs, and understand API requests and errors.
- Experience managing support queues, escalations, service quality, and operational performance.
- Experience improving workflows, tooling, or knowledge management.
- Ability to use support data to identify bottlenecks and prioritize improvements without losing sight of the customer experience.
- Excellent written and verbal communication skills in English, including the ability to explain technical issues clearly to different audiences.
- A pragmatic, collaborative approach and comfort working across time zones and functions.
NICE TO HAVE
- Experience with Intercom, Fin, or comparable support and AI automation tools.
- Experience supporting developer tools, APIs, SaaS products, or AI applications.
- Familiarity with scripting or lightweight automation.
- Experience building onboarding programs, technical training, or support playbooks.
- French language skills.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Workato is looking for an Engineering Manager to lead the ChatBots and AI team within our Platform organization. This is a high-ownership role for someone who thrives in ambiguity: you turn unclear requirements into clear execution plans, make confident decisions with incomplete information, and keep both the team and leadership aligned. The team is fully remote and international - you'll build the processes and culture that make it work at pace.
About the Team
The ChatBots and AI team's mission is to deliver AI agents to end users. We own the runtime and integration layer - conversation storage, API design, streaming, and integrations with external interfaces like Slack and other applications. The team is made up of Senior and Staff engineers working in Ruby/Rails and Go on a modern stack: PostgreSQL, Kafka, Redis, Kubernetes, and AWS. You'll collaborate with dedicated QA, SRE, and UX/UI teams, as well as engineering teams across the broader organization. Workato has a strong cross-functional culture - your team won't work in isolation.
What You'll Do
Delivery
Partner with Product Managers and stakeholders to scope projects, set timelines, and define what success looks like
Plan and track execution across quarters and sprints; deliver on schedule without compromising quality
Identify blockers early, resolve them decisively, and escalate when escalation is the right call
Balance feature work against internal investments - AI-SDLC, CI/CD, platform upgrades, and technical debt
Team
Manage, mentor, and grow a team of Senior and Staff engineers
Own hiring, onboarding, and performance management
Design team processes that fit a distributed, asynchronous environment - and evolve them as the team and company change
Apply AI tooling to how the team works, not just what it builds
Technical Ownership
Participate in architecture and design decisions as a technical peer to your engineers
Make trade-off calls on scope, approach, and sequencing - and be accountable for them
Understand the system deeply enough to allocate the team's capacity where it matters most
Communication
Keep leadership informed on progress, risks, and blockers with clarity and without spin
Build working relationships with peer leads across engineering and product
Represent your team's priorities and constraints in cross-team planning
What We're Looking For
5+ years managing engineering teams, including Senior and Staff-level individual contributors
Senior engineer-level technical depth - you can read the code, challenge a design, and hold your own in an architecture discussion
Hands-on background in backend engineering; experience with Ruby, Go, or comparable languages and distributed systems
Demonstrated ability to operate under ambiguity: defining direction where none exists, and committing to decisions before all the information is available
Track record of shipping complex software on schedule in a fast-moving environment
Experience managing a fully remote, distributed team across multiple time zones
Strong written communication - in an async environment, writing is the primary management tool
Nice to Have
Experience building AI-powered products - agents, LLM pipelines, or orchestration systems
Background in platform, integration, or developer-facing infrastructure
Experience scaling a team through periods of rapid growth
Familiarity with enterprise SaaS or automation platforms
(REQ ID: 2941)
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Head of Compliance & Customer Protection
to join our team.
Your main tasks will be:
Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal;
Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions;
Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions;
Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners;
Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur;
Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings;
Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback;
Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks;
Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures.
We expect from you:
Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal;
Moderation management: priorities, SLAs, quality control, sample-based review;
Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures;
Turning legal requirements into operational rules and instructions for several teams;
Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks;
Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary : Associate AI Deployment Strategist
As an Associate AI Deployment Strategist, you will support the adoption and deployment of Mistral’s AI solutions, working closely with customers and internal teams to bridge the gap between strategic vision and practical implementation. This role is ideal for early-career professionals eager to learn, grow, and contribute to transformative AI projects in a collaborative environment.
You will assist in designing AI roadmaps, collaborating with the Solution team to deliver solutions, and ensuring smooth transitions from presales to postsales. Your work will directly contribute to customer success, helping turn AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Assist in executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive improvements.
• Support the creation of AI adoption roadmaps, helping articulate the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases and align solutions with customer objectives.
AI Solution Design & Deployment
• Contribute to the design and deployment of end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows.
• Prototype and deploy AI solutions, ensuring scalability and impact under supervision.
• Executing pilot projects and proofs-of-value, demonstrating the potential of our technology.
Value Realization & Customer Success
• Support customers in their AI strategy, helping them maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes and assist in communicating progress to stakeholders.
Cross-Functional Collaboration
• Act as a liaison between customers and Mistral’s internal teams, gathering feedback to influence product and research roadmaps.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
About you
• 1 to 2 years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales). To note, we also accept fresh graduates that have gained relevant experience through internships and work study programs.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Strong problem-solving skills and the ability to structure challenges into actionable solutions.
• Effective communication skills to engage with stakeholders at various levels.
• Strong technical knowledge of AI/ML/Data Science
• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
Why this role matters
You will play a key role in supporting how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By collaborating with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, contributing to Mistral’s growth and customer success. This role offers a unique opportunity to learn, grow, and make a meaningful impact in the AI industry.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
УдалённоseniorPortugal
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Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Evanston, Illinois
London, United Kingdom
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоAbu Dhabi, United Arab Emirates
УдалённоseniorUnited States
leadOakland, California, United States, AMER
ГибридleadParis; London; A pragmatic, collaborative approach and comfort working across time zones and functions; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Berlin, Germany; Frankfurt, Germany; Munich, Germany; Experience managing a fully remote, distributed team across multiple time zones
San Francisco; Remote (United States); London; Belgrade; New York City
San Francisco; Remote (United States); London; Belgrade; New York City
London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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