Вакансии

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we help customers shop from their favourite retailers and support our partners in growing their businesses. We’re looking for a Senior Retail Development Manager to manage and grow partnerships with some of Kazakhstan’s largest supermarket and retail chains. You’ll own a portfolio of key retail partners, build relationships with senior decision-makers, and turn business opportunities into results. Working closely with our Retail Lead, Marketing, and Operations teams, you’ll help partners grow sales, invest in advertising and promotions, and improve the customer experience. What you’ll be doing In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team. Day-to-day in this role: Grow your partners’ business. Build joint growth plans that increase sales and Gross Order Value (GOV) across your portfolio. Build strong relationships. Be the main point of contact for your partners, from store teams to senior leaders. Lead quarterly business reviews to discuss results, priorities, and next steps. Lead commercial negotiations. Negotiate agreements and commercial terms that create long-term value for both Wolt and our partners. Grow advertising and promotions revenue. Identify upselling opportunities and help partners choose campaigns that support their goals. Work with Marketing to plan campaigns and review results. Improve store performance. Work with store managers, pickers, and Operations to improve product availability, picking times, order acceptance, and order accuracy. Turn data into action. Use dashboards and spreadsheets to understand performance, spot opportunities, and decide where to focus. Deliver on agreed priorities. Take ownership of your targets and partner development projects, track progress, and adjust your plans when needed. Help the team improve. Share your experience, support colleagues with complex partner situations, and improve how we manage and grow retail accounts. Our humble expectations At least 5 years of relevant experience managing large B2B accounts or strategic partnerships in retail, FMCG, grocery, delivery, marketplaces, or distribution. A track record of growing partner sales, improving commercial performance, and delivering measurable results. Strong negotiation skills and experience managing complex commercial discussions. Confidence working with senior decision-makers and coordinating with operational teams. Experience in upselling or cross-selling, with the ability to connect a partner’s needs to the right commercial opportunity. Strong analytical skills. You’re comfortable using data to explain results, solve problems, and set priorities. Confidence using Google Sheets and Google Slides, plus experience with reporting tools such as Power BI or Looker. A structured, proactive approach. You can manage competing priorities and take ownership from planning through to delivery. Fluent Russian, at least conversational Kazakh, and English at B2 level or above . Nice to have: Experience working with supermarket, grocery, or pharmacy chains. An understanding of marketplace or platform businesses. Experience expanding large partner portfolios or supporting the development of other account managers. Advanced skills in data analysis or business intelligence tools. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people What we offer 🌍 Independent work in a dynamic, international team 🩺 Medical Insurance and strengthened sick leaves 🚀 Career growth and development opportunities 💙 Employee Assistance Program—therapy and wellbeing support 🍽️ Discount on your Wolt orders 🧑‍🎓 Wolt-wide training programs 🎉 Team budgets for celebrations and bonding 🍊 Fruits and drinks at the office Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia We are looking for a Hospitality & Retail Services Coordinator to support the daily operations of hospitality, retail, and catering services. The role involves coordinating service providers, monitoring service quality and HSE compliance, supporting events and promotions, and ensuring a high level of customer satisfaction across campus facilities. Key Responsibilities Coordinate daily hospitality, retail, and catering operations to ensure smooth service delivery. Liaise with service providers and internal teams to maintain service quality and operational standards. Conduct regular inspections of hospitality, retail, and catering facilities. Monitor compliance with health, safety, hygiene, and contractual requirements. Support retail merchandising, catering menus, promotions, and service improvement initiatives. Assist with retail and catering contracts, lease agreements, and vendor coordination. Organize and support community events, pop-up shops, and catering activities. Monitor inventory, stock levels, budgets, and operational costs. Gather customer feedback and assist in resolving service issues and complaints. Track and close inspection findings through the Salute system. Provide operational support for future hospitality and retail developments. Requirements Requirements Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or a related field. 3–5 years of relevant experience in hospitality, retail, catering, or related operations. Experience in hospitality operations, service quality, inspections, and HSE compliance. Experience coordinating vendors, service providers, or outsourced operations. Knowledge of inventory control, contracts, budgets, and customer service. Strong organizational, multitasking, and problem-solving skills. Good communication skills in English and Arabic, both written and spoken. Proficiency in Microsoft Office and service management systems. Ability to work effectively with internal teams, vendors, and stakeholders.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Reports to: Head of Developer Experience Location: Hong Kong Travel: (Rarely) International travel to the EU, Japan or the US Time Zones: Will collaborate across time zones with clearly defined overlap windows. Type: 6-month contract (with the possibility to convert or renew) The Role Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the in-store retail demo experience , where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy. We are looking for a Senior Software Engineer (Retail Demo) to oversee and ensure the proper planning, implementation and deployment of the retail demo software at different sites and retail demo fixtures. This is a highly cross-functional role that requires working with fellow game cells, program managers, design, retail operations and platform engineering team. You will be owning the software side of the whole retail demo experience, from the firmware, the retail demo experience, analytics to deployment. You will work along with our program managers to ensure that components would be ready before launch; and also prepare all software assets for retail operations to deploy them in stores. What You'll Do Own the retail demo software stack — Ensure all components, including the firmware, launcher software, individual game demos, etc works well together. Iterate and improve retail demo experience — Work with our design to improve the overall experience, boosting user success and satisfaction. Coordinate with Program Managers and Retail Operations — Partner with retail demo program manager (owner schedule and scopes) and retail operations (owner of physical fixture deployment / maintenance) to create update schedules and plan. Periodic content update / refresh — Update software to include latest information from Nex, including new game launches or promos. Setup scalable processes — Set up repeatable SOP and codify manual work, so that we can scale our retail demo to more retailers or even more countries. Work closely with QA — Ensure the whole retail demo experience is robust and stable. Must Have Hands-on experience with Unity game development. 5+ years of software development experience. Experience with large scale system deployment involving server and client components. Experience with working with multiple other teams to get things moving. Fierce empathy for our users and potential customers. Should Have An obsession with code and product quality. Experience with tooling and automation. A growth mindset, always looking for more. Excitement about working in a high-growth, fast-paced environment. Nice to Have Prior experience working with retailers or location base activations. A love for staying active and healthy, with a passion for helping others do the same. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Reports to: Head of Developer Experience Location: Hong Kong Travel: (Rarely) International travel to the EU, Japan or the US Time Zones: Will collaborate across time zones with clearly defined overlap windows. Type: 6-month contract (with the possibility to convert or renew) The Role Nex Playground is redefining how families play — bringing motion-based, camera-powered gaming into the living room. A key part of our go-to-market motion is the in-store retail demo experience , where customers at retailers like Target, Costco, and Walmart get hands-on with Nex Playground games before they buy. We are looking for a Software Engineer (Retail Demo) to innovate and iterate on the overall end-to-end retail demo experience. It involves a dedicated motion-base activation / launcher, showing our users what our technologies can do and how fun it is. You will be working with a focus team to maintain the software involved. We will also be doing regular updates to showcase our latest games and events. What You'll Do Innovate and iterate on our motion based retail demo launcher — It will be the first touch point our potential customers interact with at the retail store. Maintain customizations per region — Including localization, age rating and other legal compliances specific to the country / region. Performance tuning and optimization — Ensure that our software run smoothly. Maintain integration library that allow other games to integrate with retail demo — Implement common lifecycle event handling to stitch experience together. Work with our publishing to handle periodic content update / refresh — Including integration with various CMS systems to fetch the latest information. Work closely with QA — Ensure the whole retail demo experience is robust and stable. Must Have Hands-on experience with Unity game development. 3+ years of software development experience. Experience working with software involving multiple components / systems. Fierce empathy for our users and potential customers. Should Have An obsession with code and product quality. Experience with tooling and automation. A growth mindset, always looking for more. Excitement about working in a high-growth, fast-paced environment. Nice to Have Prior experience working with retailers or location base activations. A love for staying active and healthy, with a passion for helping others do the same. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia We are looking for a Hospitality & Retail Services Specialist to support hospitality and retail operations at KAUST. The role will focus on managing retail leasing activities, coordinating tenants and catering providers, conducting inspections, ensuring food safety and service standards, and supporting the smooth operation of retail and hospitality facilities across the campus and Thuwal Corniche. Key Responsibilities Manage retail leasing activities, including identifying potential tenants, preparing proposals, and supporting lease negotiations. Coordinate retailer onboarding, inspections, operational readiness, compliance, and clearance processes. Monitor retail outlets to ensure compliance with hospitality, hygiene, food safety, HSE, and service standards . Manage relationships with retail tenants, catering providers, and internal departments. Support the planning and development of retail spaces, from feasibility and design to construction and commissioning. Conduct market benchmarking and prepare financial and operational reports related to retail services. Coordinate catering services for KAUST events, business functions, and community activities. Monitor customer feedback, address service concerns, and support improvements in the overall community experience. Requirements Bachelor’s degree in Business, Property Management, Marketing, Hospitality, or a related field. 3–5 years of relevant experience in hospitality operations, retail management, commercial property leasing, or a similar role. Experience in retail inspections, food safety, hygiene, HSE compliance, or hospitality quality standards is highly preferred. Experience in retail leasing, tenant relations, lease administration, or commercial property management. Knowledge of hospitality operations, catering services, and customer experience management. Strong communication and stakeholder management skills. Ability to manage multiple activities, coordinate with different teams, and maintain operational standards. Fluency in English and Arabic is required.

Компания Snoonu — сервис онлайн-покупок и доставки еды, базирующийся в Катаре, с офисом в Казахстане, где работает много русскоязычных сотрудников. Требования: — Опыт работы от 2 лет — Владение Adobe Creative Suite — Владение Figma

Компания Snoonu — сервис онлайн-покупок и доставки еды, базирующийся в Катаре, с офисом в Казахстане, где работает много русскоязычных сотрудников. Требования: — Опыт работы от 2 лет — Владение Adobe Creative Suite — Владение Figma Условия: — Удалённая работа из Казахстана Размер компании: 51-200 человек Инвестиции: 17 миллионов долларов США

Location: Skopje, North Macedonia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing We are looking for a highly motivated and data driven Account Manager to join our growing team. As an Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams. Day-to-day in this role you’ll: Partner growth - drive the commercial growth of existing retail partners; Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt; Performance optimization -  use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results; Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities; Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance. Our humble expectations 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus; Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale; Project management - skilled in stakeholder management and process implementation; Ownership - proactive, structured and detail - oriented and a “can do” attitude; Excellent communication skills, fluency in English; What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders. Next steps If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: New York City, NY Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We're looking for an experienced seller to join the Retail vertical of our Large Customer Sales team. As a Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite. This role is required to be based in person in New York City. Responsibilities: Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. Establish mutually-beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform. Leverage agency and client direct relationships to identify new buyers of Reddit advertising products. Leverage data from multiple sources (internal & external) to inform client strategies and pitch proposals. Consistently meet deadlines for all projects (internal & external), actively volunteer in team meetings and Reddit special projects. Ownership of client meetings from agenda to final presentation, assigning roles to all meeting participants as needed, identifying outcomes for meetings, and setting client expectations ahead of time. Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship. Provide strategic and consultative advice to clients in order to uplevel and grow the relationship. Collaborate with Reddit’s media planning and ad operations team to meet and exceed clients’ marketing goals Required Qualifications: 8+ years of experience in digital media with at least 3+ years of experience in sales, Big Box Retail client experience preferred Experience owning partnerships with complex enterprise tech organizations Proven experience managing relationships up through C-level executives Deep industry expertise in specific verticals, product types, and/or measurement solutions Deep existing relationships within the agency and client direct space Subject matter expertise in the social media landscape and native advertising Experience building and executing long-term account growth strategies Demonstrated top-performer achievement against sales targets Ability to lead special projects BA / BS degree or equivalent work experience Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-JS1 #LI-hybrid Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $124,700 — $174,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Reports to: Head of Content Operations Location: Hong Kong Travel: International travel to the EU, Japan or the US Time Zones: Will collaborate across time zones with clearly defined overlap windows. We're looking for a Senior Program Manager, Retail Demo Content to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of content strategy, production planning, and retail execution — turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time. You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy. What You’ll Do Own the retail demo content roadmap — Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations. Translate strategy into execution — Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones. Drive on-time delivery — Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises. Coordinate with Retail Deployment — Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.). Align with Publishing & Marketing — Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions. Build repeatable process — Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort. Report and communicate — Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines. Who You Are 5-8+ years of experience in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries. Proven ability to build and manage roadmaps across multiple stakeholders and moving parts, with a track record of on-time delivery. Strong cross-functional collaborator — comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously. Experience translating ambiguous, high-level direction from leadership into structured, actionable plans. Familiarity with game production pipelines and/or retail merchandising/demo programs is a strong plus. Excellent communication and stakeholder management skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan. Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end. A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus. Nice to Have Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs. Experience in game publishing, live-ops, or content scheduling. Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns. #LI-Remote We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Berlin, Germany About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers. What you’ll be doing Day-to-day in this role you’ll: Develop and foster partner relationships with your portfolio of key accounts Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies Determine the needs and wants of merchants, prioritize them by impact on the business, and co-create solutions Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach Act as a key communicator between our operations, support, marketing, and partners Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive our growth, and support partner performance Bring structure and hands-on contribution in a still-developing environment Our humble expectations 3 to 5 years of success in account management or B2B sales with clear commercial impact. Strong relationship builder with excellent interpersonal skills Analytical mindset with experience using tools like Looker High ownership and a team-first attitude. You manage your pipeline and seek guidance only on new or more complex work. Fluent in German and English CRM and sales experience are a plus Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform. We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end. In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. What you’ll be doing In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership. Day-to-day in this role you’ll: Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt. Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies. Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality. Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities. Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions. Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities. Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues. Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success. Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights. Our humble expectations We are looking for a highly organized, proactive professional with strong analytical capabilities and experience in managing senior stakeholders for our most strategic supermarket partners. 4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles. Proven experience managing complex enterprise accounts and working with senior stakeholders. Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar. Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently. Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously. Strong communication and presentation skills, with the ability to influence both field teams and senior management. Highly organized, proactive, and comfortable working in a fast-paced environment. Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory. Fluent in Hebrew and English. What we offer A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail. Exposure to strategic enterprise partnerships and large-scale retail operations. A highly impactful role with ownership, autonomy, and visibility across the organization. Hands-on learning, supportive teammates, and strong growth opportunities. Great benefits and a collaborative work environment. Next steps If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes: Talent Acquisition interview Hiring Manager interview Practical assignment and presentation Reference checks Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia We are seeking a Hospitality & Retail Services Specialist to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas. The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up. The position will also support hospitality and catering services, ensuring high standards of customer experience, food safety, hygiene, HSE, operational compliance, and service quality . Key Responsibilities Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives. Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs). Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts. Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives. Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance. Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs. Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up. Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations. Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities. Coordinate catering services for business functions, community events, and private occasions. Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements. Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes. Monitor customer feedback and complaints and implement initiatives to improve customer and community experience. Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders. Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement. Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date. Requirements Education Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline. Equivalent relevant professional experience may also be considered. 5 years of progressive experience in one or more of the following: Retail Management Commercial Property Leasing Hospitality Services Management Retail Development Tenant/Property Management Proven experience in commercial lease negotiation and administration. Experience managing tenant relationships and retailer onboarding. Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning. Experience with financial analysis, budgeting, lease economics, and commercial strategy. Experience coordinating multiple stakeholders and projects within deadlines and budgets. Technical & Professional Skills Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations. Good understanding of financial modelling, budgeting, revenue management, and lease economics. Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards. Strong project management and stakeholder coordination skills.

Location: Jeddah, Saudi Arabia Eram Talent, a leading talent acquisition company, is seeking an experienced Hospitality & Retail Services Coordinator. The Hospitality & Retail Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This role involves managing service quality, ensuring compliance with safety and contractual standards, and enhancing customer satisfaction. The coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement service improvements. Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery. Support the execution of marketing and promotional strategies for retail outlets and catering services. Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements. Liaise with service providers to maintain high standards in hospitality, retail, and catering operations. Monitor compliance with health, safety, and hygiene standards across all service areas. Assist in preparing and managing service contracts and lease agreements for retail and catering vendors. Organize and support community events, pop-up shops, and catering services to enrich the KAUST experience. Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance. Gather and analyze customer feedback to identify areas for improvement. Coordinate retail and catering services for the university. Manage inventory tracking and stock level optimization for retail and catering supplies. Assist in budget monitoring and cost control for hospitality, retail, and catering operations. Provide operational support for future retail and hospitality developments. Requirements Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or related field. Minimum of 3-5 years of relevant operational experience in hospitality, retail, or catering industries with experience in HSE. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and service management systems. Excellent communication skills in Arabic and English (spoken and written). Customer service orientation with the ability to collaborate across teams. Problem-solving skills and adaptability in dynamic environments. Financial and contract management understanding.

Location: Seoul, Korea Riot is expanding into the Trading Card Game space with Riftbound, and we are looking for a Retail Operations Manager to build and operate its retail ecosystem in Korea. As a Retail Operations Manager , you will lead retail readiness across distributors, TCG shops, PC bangs, organized-play locations, and priority retail partners. You will translate global product and publishing plans into clear local operating plans, ensure partners are prepared for launches and programs, and improve Riot’s visibility into retail performance, product availability, and operational risks. As this is a new capability for Riot, you will also help define scalable processes and ways of working for retail operations in Korea. You will report to Director, Publishing. Responsibilities: Develop and execute Riftbound’s retail operations plan for Korea. Lead retail readiness for product launches, promotional releases, and major campaign moments. Coordinate product information, partner communications, retail materials, training, timelines, and reporting. Serve as Riot’s primary operational partner for distributors and priority retailers. Establish clear operating rhythms, expectations, and issue-resolution processes with external partners. Partner with Publishing, Community, and Organized Play to deliver retail activations, launch events, demos, and promotional programs. Support the growth of Korea’s TCG stores, PC Bangs, and organized-play network. Monitor product availability, retail coverage, partner execution, and demand signals. Identify operational risks and coordinate mitigation plans across Riot and external partners. Build repeatable processes, reporting, and documentation that improve future launches and retail programs. Required Qualifications: 6+ years of experience in retail operations, commercial operations, channel management, trade marketing, distribution, or a related field. Experience working with physical consumer products through retailers, distributors, or specialty-store channels. Experience leading product launches or complex operational programs with internal and external partners. Strong understanding of Korean retail practices and market dynamics. Experience managing distributors, retailers, agencies, vendors, or other business partners. Strong project management, analytical, and problem-solving skills. Ability to independently drive work from planning through execution. Fluency in Korean and English, both written and spoken. Desired Qualifications: Experience in trading card games, tabletop games, collectibles, toys, entertainment merchandise, or hobby products. Familiarity with Korea’s hobby-store, specialty-retail, PC Bangs or organized-play ecosystem. Experience with product availability, allocation, sell-through reporting, or promotional fulfillment. Experience building a new operational function or partner model. Success in This Role: Building reliable retail operating processes for Riftbound in Korea. Ensuring partners are prepared for launches and programs. Establishing strong relationships with distributors and retailers. Improving visibility into product availability and retail performance. Resolving operational issues quickly and reducing recurring friction. Creating scalable systems that support Riftbound’s long-term growth. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Canada - Remote Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Architect Sierra's most complex deals: Lead our largest multi-BU, multi-geo opportunities, designing sophisticated deal structures and managing risk with precision and conviction. - Operate as part of the customer's team: Hold trusted relationships across the customer C-suite and working teams. - Engage at the founder level: Be trusted to regularly engage and manage Sierra's co-founders in front of customers, pitching with co-founder-like conviction and expertise. - Bring precision to everything: Operate with exacting craft in messaging, positioning, and timing across every interaction. - Shape strategy: Influence how Sierra approaches its most important accounts and set the standard for the broader sales org. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 10-12+ years of enterprise/strategic sales experience, owning the largest and most complex accounts. - Demonstrated success closing multi-million-dollar, multi-stakeholder deals spanning business units and geographies. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Deep, sustained C-suite relationships and the gravitas to be treated as a peer by executive buyers. - Mastery of complex deal structuring, risk navigation, and pricing. - Exceptional executive communication and a reputation for precision and trust. EVEN BETTER... - Deep familiarity with the AI landscape and the ability to speak credibly to technical and business stakeholders alike. - Experience operating alongside founders/executives in front of strategic customers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.