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Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   Reporting to the Chief Commercial Officer, the Sales VP is responsible for identifying, engaging, and closing new accounts in the Provider market, which Arcadia defines as including Provider Groups, Health Systems, IDNs, Clinically Integrated Networks, and Accountable Care Organizations.   What Success Looks Like In 3 months Learn all about Arcadia and what makes us special Acclimate to our sales and contracting process Understand the features and functions of our solutions Bond with your teammates and stakeholders Play a key role in conferences   In 6 months Establish a solid relationship of trust and collaboration with colleagues Lead the contracting phase with prospective clients Close your first deal Become conversant in our solution and be able to run your own presentations   In 12 months Full mastery of our solution Will have closed multiple deals What You'll Be Doing BUSINESS DEVELOPMENT Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use cases in the health system, ACO, and provider segments Own and drive proposal planning, development, and delivery to key client executives Own and drive contract creation, legal review, and signature process with internal operations and key client executives Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities INTERNAL OPERATIONS Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders Provide accurate financial projections to executive leadership for opportunities in your pipeline Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com) What You'll Bring Bachelor’s degree in business, healthcare administration, engineering, or a related discipline A minimum of 7 years’ experience with a demonstrated track record of accomplishments in health sales and business expansion Excellent presentation, written and verbal communication skills Must be able to build and maintain strong relationships with C-level information technology executives, physicians, executives, leaders and staff at health plans, health systems, and healthcare provider groups Proven results running long sales cycles (9-15 months) in enterprise settings Excellent communicator with the ability to persuasively articulate competitive advantages of Arcadia’s research data solutions Strong knowledge base and stays abreast of major healthcare issues and trends in data analytics and value-based care Must be able to work within Arcadia’s sales process to manage a pipeline of qualified sales opportunities across an assigned market and accurately project total contract value, revenue spread, and close dates for those opportunities This position requires frequent travel to customers and prospects in an assigned market What You'll Get An opportunity to help our health care crisis by assisting with the adoption of value-based care The ability to compete with a top KLAS rated solution set High visibility and impact role supporting Arcadia’s rapid growth Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Become a member of the talented, energized, diverse and purpose-driven Arcadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: United States The Opportunity: Join a large, nationally recognized academic medical center as the Director of GU Pathology. This leadership role offers the opportunity to oversee a high-volume GU service within a collaborative, sub-specialized environment while shaping the strategic direction of the department. With access to advanced technology, strong research infrastructure, and a collegial faculty, this position is ideal for a pathologist seeking both academic advancement and meaningful leadership impact. About the Practice: The Department of Pathology & Laboratory Medicine is a physician-led academic group with over 50 faculty members and a fully sub-specialized practice model. The division handles a high volume of surgical and cytology cases annually and works closely with clinicians and surgeons in a multidisciplinary care setting. The department supports robust residency and fellowship programs across multiple subspecialties and offers access to a comprehensive translational research core with advanced molecular and next-generation sequencing capabilities. Position Highlights: Leadership of a dedicated GU pathology team, including supervision and mentorship of multiple pathologists Subspecialty sign-out in GU pathology within a high-volume academic center Opportunity to shape departmental strategy, policies, and quality initiatives Active involvement in teaching, research, and multidisciplinary collaboration Access to advanced laboratory technologies and research platforms Faculty appointment at the Associate or Full Professor level Candidate Qualifications MD or DO with board certification in Anatomic and/or Clinical Pathology Fellowship training in Genitourinary Pathology Minimum of 8 years of pathology experience with demonstrated leadership responsibilities Eligible for medical licensure in the applicable state Strong leadership, communication, and team development skills Compensation & Benefits: Competitive academic compensation package commensurate with experience Comprehensive benefits including health, dental, vision, and retirement plans CME allowance and academic support Malpractice coverage

Location: United States The Opportunity: Join a large, nationally recognized academic medical center as a Faculty GI Pathologist within a highly collaborative, subspecialized department. This role offers the opportunity to practice high-level GI pathology in a high-volume setting, including complex liver, pancreas, and gastrointestinal cases, while engaging in teaching, research, and multidisciplinary care. With access to advanced diagnostic technologies and strong institutional support, this position is ideal for a pathologist seeking academic growth and clinical excellence. About the Practice: The Department of Pathology & Laboratory Medicine is a physician-led academic group with over 50 faculty members and a fully subspecialized practice model. The division manages a high volume of surgical and cytology cases annually and works closely with clinicians and surgeons in a multidisciplinary care environment. The department supports robust residency and fellowship programs across multiple subspecialties, including GI/liver pathology, and provides access to a comprehensive translational research core with advanced molecular diagnostics and next-generation sequencing capabilities. Position Highlights: Subspecialty-focused GI pathology sign-out within a high-volume academic center Exposure to complex cases including liver, pancreas, and transplant pathology Opportunities for teaching residents and fellows in a well-established training program Participation in multidisciplinary conferences and tumor boards Access to advanced diagnostic technologies and research infrastructure Faculty appointment at the Assistant, Associate, or Full Professor level Candidate Qualifications MD or DO with board certification in Anatomic and/or Clinical Pathology Fellowship training in Gastrointestinal Pathology Eligible for medical licensure in the applicable state Strong diagnostic skills and interest in academic pathology Excellent communication skills and collaborative mindset Compensation & Benefits: Competitive academic compensation package commensurate with experience Comprehensive benefits including health, dental, vision, and retirement plans CME allowance and academic support Malpractice coverage Location: This opportunity is located in a vibrant Midwestern metro area offering a strong balance of professional opportunity and quality of life. The region features an affordable cost of living, excellent schools, and access to outdoor recreation, along with a growing cultural and dining scene.

Location: United States; Rochester, United States Position Title: Pediatric Pathologist Department: Pathology / Laboratory Medicine Job Summary The Pediatric Pathologist is a specialized physician responsible for diagnosing diseases in fetuses, infants, children, and adolescents through the examination of tissues, organs, and bodily fluids. This role combines expert laboratory analysis with clinical collaboration to provide accurate diagnoses that guide patient management and treatment. Key Responsibilities Perform macroscopic and microscopic examination of pediatric tissue specimens, including biopsies, resections, and autopsies. Provide accurate and timely diagnostic reports for pediatric surgical pathology, hematopathology, and cytopathology. Collaborate with pediatricians, surgeons, oncologists, and other clinical teams to discuss findings and implications for patient care. Participate in multidisciplinary case conferences and tumor boards. Oversee and ensure quality control in laboratory testing and procedures, adhering to regulatory and safety standards. Interpret laboratory tests, including molecular and genetic studies, as relevant to pediatric conditions. Engage in teaching and training of residents, fellows, medical students, and laboratory staff. Contribute to clinical research, quality improvement initiatives, and academic publications in pediatric pathology. Maintain professional credentials and stay updated with advances in pediatric pathology and diagnostic techniques. Qualifications MD, DO, or equivalent medical degree with board certification in Anatomic Pathology (AP) or Anatomic and Clinical Pathology (AP/CP). Subspecialty training or fellowship in pediatric pathology preferred. Board certification or eligibility in Pediatric Pathology. Strong diagnostic skills in pediatric surgical pathology, hematopathology, and cytopathology. Knowledge of molecular pathology techniques and pediatric-specific disease processes. Excellent communication and collaboration skills for working with multidisciplinary teams. Commitment to academic activities, teaching, and research. Skills and Competencies Exceptional analytical and diagnostic capabilities. Attention to detail and precision in laboratory work. Ability to handle high-pressure situations and urgent cases. Strong organizational and documentation skills. Leadership skills for managing laboratory staff and mentoring trainees. Work Environment Hospital-based pathology department or academic medical center. Regular exposure to pediatric specimens, some potentially infectious or hazardous. Combination of laboratory, clinical, and educational responsibilities.

Location: Milwaukee, United States The Opportunity: Join a large, nationally recognized academic medical center as a Faculty Cytopathologist within a highly collaborative and subspecialized department. This role offers the opportunity to practice high-level cytopathology in a high-volume setting while engaging in teaching, research, and multidisciplinary care. With access to advanced diagnostic technologies and strong institutional support, this position is ideal for a pathologist seeking academic growth and a dynamic clinical environment. About the Practice: The Department of Pathology & Laboratory Medicine is a physician-led academic group with over 50 faculty members and a fully subspecialized practice model. The division processes a high volume of surgical and cytology specimens annually and maintains close collaboration with clinical teams across multiple specialties. The department supports comprehensive residency and fellowship programs and offers access to a robust translational research core with advanced molecular diagnostics and next-generation sequencing capabilities. Position Highlights: Subspecialty-focused cytopathology sign-out within a high-volume academic practice Participation in fine needle aspiration (FNA) procedures and on-site evaluations Opportunities for teaching residents and fellows in an established training program Involvement in multidisciplinary conferences and tumor boards Access to advanced diagnostic technologies and research infrastructure Faculty appointment at the Assistant, Associate, or Full Professor level Candidate Qualifications MD or DO with board certification in Anatomic and/or Clinical Pathology Fellowship training in Cytopathology Eligible for medical licensure in the applicable state Strong diagnostic skills and interest in academic pathology Excellent communication skills and collaborative mindset Compensation & Benefits: Competitive academic compensation package commensurate with experience Comprehensive benefits including health, dental, vision, and retirement plans CME allowance and academic support Malpractice coverage

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.  We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io   Why This Role is Important to Arcadia    Reporting to the SVP, Growth, the Vice President of Sales, Payor is charged with generating new business opportunities for Arcadia.The VP of Sales, Payor is responsible for identifying, engaging, and closing new accounts in the Payor Healthcare market, which Arcadia defines as including Commercial and Private Payors on a regional and national scale.    What Success Looks Like In 3 months Learn all about Arcadia and what makes us special Our sales and contracting process Bond with your teammates and stakeholders Play a key role in conferences In 6 months You will have established a solid relationship of trust and collaboration with your VPs of Sales  You will be leading the contracting phase with prospective clients Close your first deal You will be very conversant in our solution and be able to run your own presentations In 12 months What You'll Be Doing BUSINESS DEVELOPMENT Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs Building and increasing industry knowledge and acumen to position Arcadia’s value proposition across multiple use case in the health system, ACO, and Payer segments. Own and drive proposal planning, development, and delivery to key client executives Own and drive contract creation, legal review, and signature process with internal operations and key client executives Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities INTERNAL OPERATIONS Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal Ensure all accounts you are working have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders Provide accurate financial projections to executive leadership for opportunities in your pipeline Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com) What You'll Bring Bachelor’s degree in business, healthcare administration, engineering, or a related discipline A minimum of 5-7 years’ experience with a demonstrated track record of accomplishments in payer/health plan sales and business expansion Broad network of relationships with Commercial, Regional, Health Plans and well known in the payor community Experience consistently securing multi-year, multi-million-dollar contracts with Payor organizations What You’ll Get An opportunity to help our health care crisis by assisting with the adoption of value-based care The ability to compete with a top KLAS rated solution set High visibility and impact role supporting Arcadia’s rapid growth Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community About Arcadia   Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time.We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore ourwebsite.   This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ MEDICAL LEAD - TELEMEDICINE ⭐️ Our Health Professionals team embeds clinical expertise across Alan's integrated model to deliver innovative healthcare services with quality, efficiency, and compelling differentiation. We're scaling Alan's telemedicine offering to become a cornerstone of our integrated model - teleconsultations, medical chat, and AI agents working together to deliver exceptional care. You'll grow and lead our team of 50+ health -professionals - General Practitioners (GPs), medical specialists, nutritionists, midwives, physiotherapists - across multiple telemedicine offerings and geographies. You will define clinical practices that balance excellence with effectiveness for optimal patient experience, embedding value-based healthcare principles throughout. Day to day, you will collaborate with a dedicated Ops team to monitor and drive excellence of those health services. THE CHALLENGES Lead and develop the team - Scale and lead a remote-first team - recruit, onboard, and manage 50+ health professionals (primarily GPs), across geographies, fostering engagement around shared outcomes and integrated care. - Establish a feedback culture - shape a medical team where professionals embrace peer feedback and case reviews for continuous improvement, in a supportive and benevolent environment. - Establish medical governance and ensure quality & safety - set up clinical committees, case reviews, and incident management. Develop protocols aligned with national guidelines and Alan member first mindset, define appropriate teleconsultation use cases, ensure compliance. Monitor and improve clinical practice - Define clinical practices for integrated care - create telemedicine guidelines that optimize medical quality, patient experience, and cost-effectiveness across the care pathway. - Drive outcomes that matter - establish metrics beyond process indicators: health impact, member experience, cost-effectiveness, and specific clinical patterns and contribute to their monitoring and analysis. Contribute to shaping tomorrow's care - Shape AI-augmented practice - collaborate with product teams to integrate AI effectively into clinical workflows - Inform care navigation development within Alan - bring clinical expertise to guide patients toward optimal prevention and care pathways across Alan Clinic and external providers ⭐️ If you have some of the following, you may be a great fit ⭐️ CORE REQUIREMENTS: - Medical degree (GP or relevant specialty), registered with French Medical Council, 5+ years post-qualification experience. Public health or digital health training is a plus. - Fluent English and French; third language is a plus - Team leadership experience - you've managed medical teams and/or coordinated complex cross-functional projects. - Corporate healthcare experience (health tech, insurers, digital health) or public health sector outside hospitals. You grasp business and organizational dynamics, and collaborate naturally with non-medical teams. - Digital health & telemedicine experience (Qare, Livi, Doctolib, etc.) with genuine excitement about AI as an enabler of better care - Value-based healthcare experience - you've designed care pathways that balance clinical quality, patient experience, GP engagement, and cost-effectiveness in real-world settings. You proactively discuss healthcare economics and resource allocation, seeing thoughtful resource use as essential to good medicine. HOW YOU WORK: - You are entrepreneurial with bias for action - you thrive in fast-moving environments, make decisions with incomplete information, and iterate quickly - You are a strong communicator and change leader - you embrace and foster feedback culture, bringing physicians along on change through empathetic challenge PLUS: - Experience in integrated care models or health insurance medical operations - Track record scaling medical teams in growth environments - Familiar with French telemedicine regulatory framework and healthcare system Experience level: We're looking for physicians with 5-10 years of post-qualification experience 🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. Parental leave. Extended parental leave for all new parents.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Strategic Account Executive (Healthcare) at Anthropic, you'll join the foundational team at the forefront of introducing our frontier AI platform to healthcare organizations. You'll drive adoption of safe, frontier AI by securing strategic deals with health systems, hospitals, and payor organizations. You'll leverage your consultative sales expertise in healthcare to grow revenue while becoming a trusted partner to healthcare stakeholders — helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with Product and Marketing, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with healthcare decision-makers. The ideal candidate has a passion for developing new market segments within healthcare delivery and insurance, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you'll help healthcare enterprises obtain new capabilities while advancing the ethical development of AI. Key responsibilities Own a book of strategic, high-value accounts across health systems, hospitals, and payor organizations — driving the full sales cycle from outbound to close and navigating complex organizations to reach key clinical, administrative, and payor decision-makers Design and execute sales strategies tailored to healthcare procurement cycles, value-based care initiatives, and budgeting processes, translating market landscape and trend analysis into targeted account plans and campaigns that meet and exceed revenue targets Identify and prioritize high-potential opportunities across clinical departments, care management teams, claims processing units, and administrative offices, partnering cross-functionally to differentiate Anthropic's offering for both healthcare delivery and payor use cases Run a disciplined pipeline and forecasting cadence, managing an evolving sales process to deliver predictable, coachable performance against quota Partner closely with Product and Applied AI to translate feedback from clinicians, care coordinators, and administrative leaders into product and roadmap input, strengthening Anthropic's value proposition for healthcare organizations Codify learnings into playbooks, templates, and best practices, partnering with Marketing and Enablement to scale winning use cases and proof points across health systems and payors Minimum qualifications 5+ years of enterprise sales experience in healthcare, with demonstrated success covering health systems, hospitals, and/or payor organizations A track record of managing complex, multi-stakeholder sales cycles within healthcare organizations and securing strategic deals by understanding both technical requirements and clinical/administrative use cases Extensive experience negotiating complex agreements within healthcare procurement frameworks, including value-based care contracts and payor policies Proven experience exceeding revenue targets in healthcare by effectively managing an evolving pipeline and sales process Excellent communication skills, with the ability to present confidently across healthcare audiences — from physicians and nurses to C-suite executives and payor leadership A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI Preferred qualifications Deep understanding of healthcare buying cycles, decision-making processes, and key pain points across both provider and payor organizations A strategic, analytical approach to assessing the healthcare market, paired with creative, tactical execution to capture opportunities Experience developing and refining healthcare AI use cases in collaboration with customers and channel partners, with particular focus on care delivery, population health, and administrative efficiency Passion for and/or experience with advanced AI systems and their clinical applications, with strong conviction around safe, ethical development for AI in clinical use The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA; Remote (USA) Workplace: hybrid Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.   Why This Role Is Important To Arcadia   At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.   Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.   The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.   What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives - Manage components of the implementation such as integration workstreams   In 6 months - Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration - Independently manage multiple components of the implementation, including data integration and module implementations   In 12 months - Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform - Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices - Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation What You'll Be Doing Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities Responsible for customer communications. Owning all standing and ad-hoc project meetings Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture Clearly communicating program/project status, issues, risks, plans, etc. to senior management Performing other related duties as assigned or requested What You'll Bring Bachelor’s degree in related field At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL Would Love for You to Have Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders Strong problem solving, interpersonal, and organizational skills Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams What You'll Get Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.