Location: Poland
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Hungary
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Spain
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Germany
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Austria
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Croatia
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Netherlands
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Denmark
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Europe
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
As a Security Engineer, you’ll own application security for a fast-growing AI companionship platform. This is a hands-on AppSec role: you’ll review code, find real vulnerabilities and drive fixes across the stack. You’ll be the main security person in the company, reporting directly to our CTO and Co-Founder. You’ll set direction yourself and explain risk clearly to non-security colleagues. Our product includes AI-generated content, including NSFW content, and you’ll also keep an eye on AI-specific threats like prompt injection. Real ownership from day one.
This isn’t an infrastructure, networking or DevSecOps role: we’re looking for application security depth.
KEY RESPONSIBILITIES
APPLICATION SECURITY (THE CORE OF THE ROLE)
- Review code every week to catch vulnerabilities before they ship
- Find, prioritize and drive fixes for real vulnerabilities across the stack, not surface-level issues
AUDITS AND PENTESTS
- Coordinate external security audits and penetration tests
- Challenge findings where needed, and follow them through to fixes
ENGINEERING AND AUTOMATION
- Automate security work and build the tools you need to scale it
- Use AI tools daily in your security work: code review, pentests and scripting
OWNERSHIP AND COMMUNICATION
- Own security end to end with little support, and decide what matters most
- Explain technical risk in plain words to the team and leadership
- Cover security alerts, including occasional night and weekend on-call
ALSO PART OF THE ROLE (LIGHTER)
- Keep a simple risk register and GRC documentation up to date
- Share security updates with the team and run awareness training
- Watch emerging AI threats (prompt injection, jailbreaks, content filter bypass) and incidents at our AI providers
YOUR QUALIFICATIONS
MUST-HAVES
- 2+ years of hands-on security experience
- Hands-on AppSec, not compliance only: you review code regularly and can walk us through a real vulnerability you found and fixed
- Audits and pentests: you’ve coordinated an external audit or pentest and followed the findings through to fixes
- Engineering workflows: you ship code with Git/GitHub, script in Python or Bash, and have recent hands-on work on a modern web stack (e.g. Rails, Node; GCP, Heroku or similar)
- Ownership with little support: you’ve been the sole or lead security person, or owned a security area on your own. You’ve reviewed code or tested systems every week in the last 2 years, and you explain risk clearly to non-technical people
- AI in your daily work: you use AI tools every day in your security work
- A hacker mindset: You love breaking things to make them safer, and security isn’t only your job: you do it for fun too, through bug bounties, CTFs, research, write-ups or your own tools.
NICE-TO-HAVES
- ⭐ AI/LLM security testing (prompt injection, jailbreaking): a strong plus
- Experience at an AI company or a scale-up
- GRC awareness
- Familiarity with MDM and access management
SOFT SKILLS
🗣 Strong communication & collaborative skills (perfectly fluent in English)
🧢 Goal-orientated, ownership and commitment
⚡️ Doer mindset - we are moving fast and we need people who can find the right balance between executing, planning and strategy
🧢 Humble - willing to learn, open to feedback
🍭 #NSFW - you are comfortable working in an environment with products that are based on uncensored models and content
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform.
THE DAY-TO-DAY 📈
- Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions.
- Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals.
- Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the full availability of all necessary data required to produce business insights.
- Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs.
- Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning.
- Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities.
- Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity.
YOUR SUPERPOWERS 🦸♂️
- Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams.
- Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with both business and data engineering teams.
- Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders.
- Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team.
- Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis.
- Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline.
BONUS POINTS 🎯
- Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field.
- Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for.
Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use.
We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on.
WHAT YOU'LL DO
- Own the design and evolution of a core part of Ramp's communications platform, from technical design through launch, monitoring, and iteration
- Build and extend integrations with messaging channels and delivery providers, including email, SMS, push, and workplace chat tools such as Slack and Microsoft Teams
- Design delivery workflows that are idempotent, retry safely, and confirm successful delivery, so customers reliably get the messages they need without duplicate sends
- Build communication preferences and controls that let users and administrators decide what they receive and where
- Make the platform simple and safe for other Ramp engineers to build on, with clear abstractions, strong defaults, and good developer tooling
- Improve the reliability, performance, and observability of the platform as message volume grows
- Drive technical direction for your area and raise the engineering bar through design reviews, code reviews, and mentorship
WHAT YOU'LL NEED
- Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
- A track record of owning a system or product area end to end and shaping its technical direction over time
- Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems
- Product sense: you care about the experience of the people receiving each message, not just the ticket, and you balance speed with quality
- Clear communication and a collaborative approach to technical decisions across product, design, and engineering
NICE TO HAVES
- Experience building notification, messaging, or communications platforms
- Experience integrating with messaging providers or channel APIs, such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp
- Experience building internal platforms or shared services used by many engineering teams
- Experience scaling high-volume, event-driven, or queue-based systems
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager of Strategic Account Executives at Ramp, you'll lead the team responsible for winning our largest and most complex customers. Reporting to our Enterprise Sales Leader, you'll coach a team of Strategic AEs through long, multi-threaded sales cycles while building a culture of rigor, accountability, and high performance.
This is a hands-on, player-coach role. You'll spend your time in the deals with your team: running deal strategy, joining executive meetings, navigating procurement and security reviews, and helping close transformational, multi-product deals. You'll partner closely with solutions consulting, account management, product, marketing, partnerships, and finance to make sure we win, and win in a way that sets customers up for long-term success.
Most Critical Traits
1/ Strategic Deal Leadership: You are an expert at running complex, high-value deals with many stakeholders, long cycles, and significant contractual, technical, and financial scrutiny, and you can teach your team to do the same.
2/ Coaching and Developing Talent: You make good AEs great. You coach through live deals, give direct feedback, and build repeatable habits across the team.
3/ Operational Rigor: You run a disciplined team. You forecast accurately, inspect pipeline closely, and use data to spot risks and opportunities early.
What You'll Do
- Lead, coach, and develop a team of Strategic AEs selling into Ramp's largest prospects
- Own your team's pipeline, forecast, and revenue targets, and deliver predictable results quarter over quarter
- Get directly involved in key deals: build account strategies, multi-thread into executive teams, and help navigate procurement, legal, IT, and security processes
- Run rigorous deal reviews and pipeline inspections to improve win rates, deal velocity, and deal size
- Partner with solutions consulting, account management, product, and support to deliver tailored, multi-product solutions and smooth handoffs post-close
- Bring customer and market insights back to product and GTM leadership to shape the roadmap and Enterprise strategy
- Recruit, hire, and onboard top strategic sales talent as the team grows
- Help execute the Enterprise GTM strategy set by the Enterprise Sales Leader, and contribute ideas to improve it
What You'll Need
- 3+ years of experience managing quota-carrying enterprise or strategic sales teams, with a track record of hitting or exceeding targets
- A background as a top-performing enterprise or strategic AE closing complex, six- and seven-figure deals
- Deep experience running long sales cycles with multiple stakeholders, including the C-suite, procurement, legal, and IT
- Strong forecasting and pipeline management discipline, and comfort using data to drive decisions
- A proven ability to coach AEs through live deals and develop them into stronger sellers
- Strong cross-functional collaboration skills, with experience partnering closely with solutions, product, and post-sales teams
- Excellent communication skills, including the ability to articulate contractual, technical, and financial value to executive buyers
Nice-to-Haves
- Experience selling to CFOs, Controllers, and finance leaders
- Financial services or fintech experience
- Experience selling platform or multi-product SaaS solutions that involve ERP or systems integrations
- Experience at a high-growth company
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Brand Design Recruiter to help build the team behind how our brand shows up in the world. You'll partner with Brand and Creative Studio leaders to define what great looks like for each search, find designers with exceptional visual craft, and guide them through a thoughtful process from first conversation to offer.
You'll need to know creative talent, recognize strong work in a portfolio, and build relationships with people before they're actively looking. You'll bring market insight to hiring conversations, keep searches moving at pace, and give candidates a clear, personal experience throughout.
WHAT YOU'LL DO
- Own the hiring engine behind Ramp’s brand, bringing in the full-time designers and freelancers who shape how we show up in the world.
- Find exceptional creative talent where they share their work, from portfolios and design communities to referrals and events.
- Turn ambitious creative briefs into focused searches, partnering with Brand and Creative Studio leaders to agree what great looks like.
- Give candidates a fast, personal experience from first conversation through offer and close.
- Bring creative leaders, hiring managers, Talent and other partners together around priorities, feedback and decisions so searches keep moving.
WHAT YOU NEED
- 5+ years of recruiting experience, with a strong record of hiring brand or visual design talent.
- A grasp of creative disciplines from identity and art direction to campaigns, web and motion, and the ability to judge a portfolio beyond the job title.
- A record of finding and closing designers who were not actively applying, through portfolio research, communities, referrals and tailored outreach.
- Experience building pipelines for both full-time designers and freelance creative talent, often on different timelines.
- The ability to keep several searches and stakeholders moving with clear briefs, useful candidate evidence and accurate pipeline data.
NICE TO HAVE
- Experience recruiting for an in-house creative studio, brand team or design agency.
- Experience building a trusted bench of freelance designers and creative specialists.
- Experience bringing designers together through events, portfolio reviews or referral programmes.
- Practical experience using AI tools to research and engage creative talent.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоHungary
УдалённоSpain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorToronto, Ontario; Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions
УдалённоRemote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)