Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
We are looking for a Site Reliability Engineer (SRE) to improve the reliability of our AI and analytics platforms and the services that depend on them. As Intermedia expands its global product deployments, this role will strengthen SRE practices across production infrastructure, data pipelines, machine-learning services, customer-facing analytics, and AI-powered Voice and Unified Communications capabilities. You will partner with AI, data, product, and platform teams to build scalable, observable systems that deliver dependable insights and resilient customer experiences.
What you will be doing:
Run and improve production environments that support AI and AI workloads, data pipelines, analytics applications, and customer-facing services.
Build software and automation to manage cloud infrastructure, data platforms, model-serving infrastructure, and application services.
Define and measure service level indicators, service level objectives, and error budgets for AI and analytics services, including availability, data freshness, pipeline completion, and inference latency.
Build end-to-end observability that correlates metrics, logs, and traces with data-quality signals, AI-service performance, and customer impact.
Monitor and optimize the reliability, performance, capacity, and cost of batch and streaming workloads, analytics queries, and inference services.
Partner with data engineering and machine-learning teams to make ingestion, transformation, feature, training, deployment, and reporting workflows production-ready.
Automate CI/CD and production-readiness checks for data pipelines, model and prompt releases, schema changes, analytics applications, and dashboards.
Detect and resolve data-quality incidents involving missing, stale, delayed, or anomalous data, schema drift, and broken lineage or dependencies.
Design and test graceful degradation, dependency isolation, retry and fallback patterns, and recovery procedures for impaired AI, data, or downstream services.
Improve the reliability of AI-powered Voice and Unified Communications capabilities such as speech recognition, transcription, summarization, intelligent routing, conversational assistance, and text-to-speech.
Establish operational monitoring for model and AI-service behavior, including latency, throughput, error rates, drift indicators, and changes in output quality.
Plan capacity and run performance, load, and resilience tests across compute-intensive AI workloads, distributed data processing, and analytics services.
Lead incident response and post-incident improvement for AI and analytics services, using measurable actions to reduce recurrence and recovery time.
Support secure and reliable access to cloud storage, processing, and query services used by analytics products and internal decision-making.
Reduce operational toil and improve engineering productivity through platform tooling, runbooks, self-service automation, and clear operational standards.
What you will bring to the role:
Bachelor's degree in computer science, data engineering, software engineering, or another technical or scientific discipline, or equivalent practical experience.
4-7 years of experience in production operations, systems engineering, SRE or DevOps, software deployment, and maintenance of distributed production systems.
Experience with cloud infrastructure, containers, Kubernetes, distributed systems, and scalable compute and storage services.
Experience operating data processing, orchestration, storage, or analytics technologies, such as Kafka, Spark, Airflow, dbt, data warehouses, or comparable cloud services.
Ability to use metrics, logs, traces, data-quality checks, freshness indicators, lineage, and service-level indicators to diagnose complex production issues.
Experience with CI/CD, DataOps or MLOps practices, automated testing, controlled rollout, and rollback of data and AI service changes.
Strong troubleshooting skills across Linux, applications, networks, APIs, data pipelines, and distributed service dependencies, with attention to security and access controls.
Strong analytical problem-solving and cross-functional communication skills, with a proactive approach to reliability, performance, and continuous improvement.
Diversity Inclusion and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
УдалённоALL CANDIDATES MUST BE LOCATED IN PORTUGAL
Location: Portugal
Workplace: remote
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open offices in Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake up every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
About the Role
We are looking for a talented Software Engineer with a strong focus on data to join our engineering team. This role is ideal for someone who thrives at the intersection of software engineering and data, with the skills to build high-performance, scalable microservices in Java (Spring Boot) and work deeply with SQL-based data systems.
You’ll be instrumental in designing and building modern, cloud-first services that interact with large volumes of data, while also navigating and improving upon legacy systems. If you enjoy solving complex data problems through robust backend services and want to help modernize our platform, we want to hear from you.
What you will be doing:
Design and develop scalable microservices and APIs using Java and Spring Boot
Build services that support high-volume data ingestion, processing, and access
Integrate backend services with both modern cloud data platforms and legacy systems
Write and optimize SQL queries and stored procedures to support application features and data pipelines
Collaborate with Data Engineers, Analysts, and Product teams to deliver high-quality, well-tested solutions
Ensure data integrity, availability, and performance across systems
Participate in code reviews, architecture discussions, and CI/CD processes
Write unit, integration, and data tests to support reliable delivery
Contribute to system modernization efforts, replacing legacy components with scalable cloud-native services
Deploy and manage services in containerized environments using Kubernetes and Helm
What you will bring to the role:
5+ years of experience in backend software engineering or data-focused software development
Strong programming skills in Java with Spring Boot for microservices development
Solid understanding of SQL and relational database design, performance tuning, and data modeling
Experience building and consuming RESTful APIs
Familiarity with ETL/ELT concepts and data integration techniques
Proficient in working with CI/CD pipelines and Git-based version control
Experience with unit testing frameworks (e.g., JUnit, Mockito) and integration testing
Hands-on experience deploying applications in Kubernetes environments using Helm charts
Practical experience with Snowflake and dbt is desirable
Exposure to cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code is a plus
Knowledge of messaging or event streaming tools (e.g., Kafka, RabbitMQ) is a bonus
Strong communication skills, able to collaborate across data and software engineering teams
Adaptable in a hybrid environment with both legacy and modern systems
A pragmatic mindset for delivering production-quality software while reducing technical debt
Comfortable working with ambiguity and legacy codebases
Passion for automation, performance optimization, and clean architecture
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Location: United States
Workplace: hybrid
ABOUT INTERMEDIA
Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate.
At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact.
If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you. Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s backs!
Are you ready to make your mark?
What you'll do
Reporting directly to the Chief Financial Officer based out of our corporate Headquarters in the Peninsula (San Francisco Bay Area), CA, the VP, Corporate Controller is responsible for leading Intermedia’s global accounting organization and ensuring the integrity of the company’s financial reporting and operations.
This executive will be an integral member of the CFO’s Leadership team. You will oversee accounting, GAAP financial reporting, audit, revenue accounting and operations, internal controls, and direct/indirect tax functions. As a key member of the CFO’s leadership team, this individual will provide strategic guidance and insights that support growth, operational excellence, and enterprise-wide value-creation initiatives.
What you’ll do:
Lead all global accounting operations, ensuring accurate, timely, and GAAP-compliant financial reporting. Drive a disciplined monthly, quarterly, and annual close process while maintaining a strong internal control environment. Work in partnership with the VP, Finance Transformation and VP, Strategic Finance to drive to a “zero day close”
Oversee external audits, regulatory compliance, and direct/indirect tax function
Maintain all necessary accounting policies, systems of record, and related controls. Ensure that records are maintained in accordance with generally accepted accounting principles (GAAP)
Support acquisition due diligence, integrations, and other strategic corporate initiatives
Demonstrate technical accounting expertise by proactively navigating new accounting standards and implementation to enhance the usability of the Company’s GAAP financial statements
Prepare annual financial projections (under GAAP) for P&L, Balance Sheet, and Cash Flow Statement, in partnership with Intermedia’s VP, Strategic Finance and FP&A team
Be accountable for the development and maintenance of process documentation that will provide a foundation for AI-enabled efficiency gains across the CFO organization
Partner with the CFO and Executive Leadership Team on financial strategy, business performance, and enterprise decision-wide value creation initiatives
Develop and mentor a high-performing global accounting team (including FTEs, and specialist 3rd-party providers where applicable) while fostering a culture of accountability and continuous improvement
What you'll bring
You are a thoughtful accounting and finance leader who balances technical excellence with gravitas in how you communicate with your stakeholders. You enjoy building organizations, developing people, and improving how work gets done. You bring executive presence, strong judgment, and a continuous improvement mindset, with a passion for leveraging technology to create scalable, efficient finance operations.
Proven managerial/supervisory experience, with ability to lead, guide, and mentor a team of direct reports and external 3rd-party specialist advisors
Exceptional analytical, critical thinking, and problem solving skills
Excellent written and verbal communication skills, with demonstrated ability to produce executive-ready written deliverables
Excellent organizational skills
Demonstrated experience supporting businesses through periods of rapid international expansion
Intellectual curiosity, especially with respect to the application of AI, machine learning, and automation to financial, accounting, and operational processes
Team player mindset; willing to pitch in as needed in support of colleagues and the broader team’s objectives and success
BACKGROUND & EXPERIENCE
BS/Accounting or Finance degree from a four-year accredited university
CPA (inactive is fine)
15+ years progressive accounting management experience with some Big-Four experience
Industry experience - Software, SaaS, Unified Communications and/or Telecom
Strong expertise in U.S. GAAP, financial reporting, internal controls, and audit leadership
Solid working knowledge of SOX compliance requirements
Strong experience in accounting for consolidations and other business combinations
Experience with international and multi-currency accounting
Experience managing debt / a leveraged capital structure
Experience partnering with executive leadership to support business growth and operational excellence
Proven success building and developing high-performing teams
Bonus points
MBA or other relevant Master’s Degree
Certified Management Accountant (CMA) credential
A belt (of some color) in Lean Six Sigma
Project Management Professional (PMP) certification
Expertise in U.S. and international telecommunications, sales, and use tax matters
You are able to give a compelling example of how you’ve architected a Chart of Accounts to create competitive and strategic advantage for your company
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role
Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products.
As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security.
What you will be doing:
Perform design and architecture review of new features, suggest security requirements
Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC
Utilize static security scanning tools, review findings and coordinate remediation actions
Perform ongoing manual security assessments
Review the results of external penetration tests and communicate suggested fixes to development teams
Provide on-demand support on application security topics
Drive process improvement ideas
Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program
What you will bring to the role:
3 - 5 years of experience in the application security field
Bachelors or Master Degree in related field of expertise
Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages
Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them
Knowledge and/or hands on experience with identifying A.I. threats in a security landscape
Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies)
Experience with programming languages such as Python is preferred
Ability to explain application security threats and mitigation options to both developers and project managers
Good communication skills in written and verbal English
Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes)
Participation in CTF challenges and bug-bounty programs
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems
Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption
Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using
Octopus Deploy
,
GitHub
, and
Ansible
, ensuring releases are automated, repeatable, secure, and reliable for production.
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Nice to have
Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
Role summary
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using
Octopus Deploy
,
GitHub
, and
Ansible
, ensuring releases are automated, repeatable, secure, and reliable for production.
Key Responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Nice to have
Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV
Location: Portugal
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
Are you ready to dive into the world of DevOps and make a tangible impact? We are looking for a proactive and eager DevOps Engineer who is keen to learn, grow, and get involved in exciting tasks that keep our infrastructure running smoothly. This role is perfect for someone with a good knowledge of Kubernetes, IAC best practices and GCP.
Key Responsibilities
Collaborate closely with the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Kubernetes, Docker, Helm and ArgoCD to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Write and manage automation pipelines for application deployment and maintenance.
Provision and manage infrastructure using Terraform.
Document processes and best practices clearly and concisely.
What You Will Bring to the Role
3-5 years of experience in DevOps Engineering or a related field.
Experience of cloud infrastructure primarily GCP.
Experience with Linux command line and networking, particularly within Kubernetes environments.
A willingness to dive into complex systems, ensuring that everything runs smoothly.
A strong understanding of security best practices.
Participating in on-call rotation.
Bonus Skills
Previous experience with tools such as Kubernetes, Elasticsearch, RabbitMQ, Postgres, Ansible, Redis, and Jenkins.
An understanding of scripting languages like Bash, Python, or Go.
Experience working with distributed and remote teams.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
We are looking for a proactive and eager DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment.
What You’ll Be Doing
Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Build and manage automation pipelines for application deployment and maintenance.
Engage in the day-to-day management of Linux servers via the command line
Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
Document processes and best practices clearly and concisely.
Participate in incident solving on-call rotation.
What You Will Bring to the Role
2+ years of experience in DevOps Engineering or a related field.
Strong understanding of the Linux operating system and comfort working at the command line.
Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
A foundational understanding of security best practices.
Proficiency with scripting languages like Bash, Ruby, Python, or Go.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a proactive and eager DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment.
What You’ll Be Doing
Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Build and manage automation pipelines for application deployment and maintenance.
Engage in the day-to-day management of Linux servers via the command line
Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
Document processes and best practices clearly and concisely.
Participate in incident solving on-call rotation.
What You Will Bring to the Role
2+ years of experience in DevOps Engineering or a related field.
Strong understanding of the Linux operating system and comfort working at the command line.
Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
A foundational understanding of security best practices.
Proficiency with scripting languages like Bash, Ruby, Python, or Go.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role
Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products.
As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security.
What you will be doing:
Perform design and architecture review of new features, suggest security requirements
Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC
Utilize static security scanning tools, review findings and coordinate remediation actions
Perform ongoing manual security assessments
Review the results of external penetration tests and communicate suggested fixes to development teams
Provide on-demand support on application security topics
Drive process improvement ideas
Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program
What you will bring to the role:
3 - 5 years of experience in the application security field
Bachelors or Master Degree in related field of expertise
Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages
Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them
Knowledge and/or hands on experience with identifying A.I. threats in a security landscape
Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies)
Experience with programming languages such as Python is preferred
Ability to explain application security threats and mitigation options to both developers and project managers
Good communication skills in written and verbal English
Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes)
Participation in CTF challenges and bug-bounty programs
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo powering decision-making across our 3 sided marketplace.
Our Analytics community is highly active, with guest lecturers, study groups, mentorship programmes and a robust technical review process.
Our data scientists come from all kinds of backgrounds but have excellence in common.
We’re looking for a
Senior Data Scientist
to join our
London
team (working hybrid, 3 days in the office). In this role, you’ll enable high-quality human-led decision-making to maximise impact.
What You’ll Be Doing
As a Senior Data Scientist at Deliveroo, your goal is to maximise business impact within one of our product areas.
A core part of the role is designing, running and interpreting experiments, and using causal inference to guide product decisions in complex, real-world settings.
You will go beyond simply answering “did this feature work?” and instead focus on understanding what the true impact is, why it worked or did not work, and how results generalise across users, markets and time.
Here’s what your day-to-day might look like:
Driving Strategy/insights through Experimentation:
Leading the design of both simple and complex experiments and proactively translating findings into strategic direction.
Master Causal Inference
: Apply advanced techniques to estimate long-term and heterogeneous treatment effects.
Drawing reliable conclusions
in settings with selection bias or imperfect randomisation.
Drive Deep Product Insights:
Uncover the fundamental drivers of experiment performance, determining why features succeed and how results generalise across different users, markets, and timeframes.
Using insights from past experiments to
improve future decision-making
.
What You’ll Need to Thrive
Strong experience designing, running and interpreting A/B experiments in production environments
Solid understanding of causal inference concepts
Ability to apply statistical thinking to messy, real-world product problems, not just ideal experimental setups
Great communication skills in person, in writing and in code, with both technical and non-technical audiences
A problem solver with a deep analytical mindset
Ability to think creatively and insightfully about business problems
Familiarity with SQL
Excellent people skills as you will be meeting with stakeholders to translate business needs into data science problems
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about
how we hire here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We’re looking for a Senior Product Marketing Manager, Enterprise Products to shape how we position, launch, and scale our enterprise products like Vibe and Studio.
This is a high-impact role at the intersection of product, technology, and go-to-market strategy. You’ll translate complex product capabilities into clear, differentiated value propositions that resonate with enterprise decision-makers, technical buyers, and practitioners. You’ll define how we take our products to market, build repeatable messaging and enablement frameworks, and equip our commercial teams to articulate why Mistral is the right partner for organisations adopting AI at scale.
Working closely with Product, Engineering, Sales, Solutions, Developer Relations, and Communications, you’ll influence both how our products evolve and how we bring them to market. You’ll help establish the foundations for scaling our enterprise platform business in a rapidly evolving and highly competitive AI landscape.
WHAT YOU WILL DO
PRODUCT POSITIONING AND MESSAGING
- Own positioning and messaging for Mistral’s enterprise products, translating technical capabilities into differentiated value propositions for enterprise customers.
- Develop compelling narratives that connect platform functionality to business outcomes, technical requirements, and customer priorities.
- Tailor messaging to different audiences, from CIOs and technology leaders to developers, AI engineers, and business stakeholders.
- Define our competitive positioning against proprietary AI platforms, hyperscalers, and emerging alternatives, articulating the value of Mistral’s open-weight models, flexibility, and deployment options.
- Build a consistent messaging architecture across products, use cases, customer segments, and go-to-market channels.
GO-TO-MARKET STRATEGY AND PRODUCT LAUNCHES
- Lead go-to-market strategy for new enterprise platform capabilities, from launch planning and audience definition to positioning, activation, and post-launch optimisation.
- Partner with Product and Engineering to understand the roadmap, identify market opportunities, and translate product developments into compelling customer propositions.
- Identify high-value enterprise use cases and customer segments, developing repeatable GTM plays that support adoption and commercial growth.
- Establish clear launch frameworks, working cross-functionally to align Product, Sales, Solutions, Marketing, Communications, and Developer Relations around priorities and execution.
- Measure launch effectiveness and product adoption, using customer feedback and performance data to refine positioning and GTM strategy.
SALES AND FIELD ENABLEMENT
- Equip Sales and Solutions teams with the messaging, assets, and commercial narratives they need to position Mistral’s enterprise platforms effectively.
- Develop scalable enablement materials, including use-case playbooks, competitive battlecards, customer presentations, product demos, and objection-handling guides.
- Translate customer challenges and technical requirements into compelling business cases that support enterprise evaluation and purchasing decisions.
- Partner with field teams to identify recurring customer objections, competitive dynamics, and barriers to adoption, feeding these insights back into product and marketing strategy.
- Build repeatable frameworks that help commercial teams communicate platform value consistently across industries, markets, and buyer personas.
CONTENT AND CUSTOMER STORYTELLING
- Develop a content strategy that brings Mistral’s enterprise platform capabilities to life through product narratives, technical explainers, demonstrations, customer stories, and thought leadership.
- Work with Content, Communications, Developer Relations, and Solutions teams to create credible, technically grounded content that resonates with enterprise buyers and practitioners.
- Turn customer implementations and emerging use cases into compelling stories that demonstrate measurable business value.
- Support integrated campaigns and demand generation initiatives with clear messaging, audience insights, and content tailored to the enterprise buying journey.
- Ensure our content connects technical differentiation to the practical realities of deploying and scaling AI in enterprise environments.
MARKET INTELLIGENCE AND CUSTOMER INSIGHTS
- Develop a strong understanding of enterprise AI adoption, platform buying behaviour, competitive offerings, and emerging customer needs.
- Gather insights from customers, prospects, Sales, Solutions, and partners to identify unmet needs, adoption barriers, and opportunities for differentiation.
- Build a clear view of the competitive landscape, translating market intelligence into actionable recommendations for product positioning, roadmap priorities, and GTM investments.
- Identify emerging enterprise AI use cases and market segments where Mistral can establish a differentiated position.
- Track the impact of positioning and GTM initiatives through relevant measures, including product adoption, pipeline influence, sales enablement effectiveness, and launch performance.
WHAT WE'RE LOOKING FOR
- Deep experience in product marketing, ideally within enterprise software, AI platforms, cloud infrastructure, developer tools, or other technically complex products.
- A proven track record of developing differentiated product positioning and messaging that translates technical capabilities into clear customer and business value.
- Experience leading product launches and building go-to-market strategies for enterprise technology products, from early positioning through adoption and commercial scale.
- Strong understanding of enterprise buying journeys, including technical evaluation, stakeholder alignment, procurement considerations, and the challenges of deploying new technologies at scale.
- Ability to engage credibly with technical audiences while communicating effectively with executive and business stakeholders.
- Experience partnering closely with Product, Engineering, Sales, Solutions, and other cross-functional teams to drive alignment and execution.
- A commercial mindset, with the ability to connect product marketing initiatives to adoption, pipeline development, deal progression, and revenue growth.
- Strong competitive and market intelligence skills, with the ability to turn customer and market insights into actionable GTM strategies.
- Exceptional written and verbal communication skills, with a talent for simplifying complex concepts into clear, compelling narratives.
- A hands-on, proactive approach and the ability to operate independently, navigate ambiguity, and build repeatable processes in a fast-moving environment.
NICE TO HAVE
- Experience marketing AI platforms, model platforms, cloud infrastructure, or enterprise developer tools.
- Familiarity with LLMs, open-weight models, AI deployment architectures, and the practical challenges organisations face when moving AI from experimentation into production.
- Experience marketing products to both technical practitioners and enterprise decision-makers.
- Understanding of enterprise AI requirements, including security, governance, privacy, scalability, and deployment flexibility.
- Experience working in a high-growth technology company where product positioning, GTM strategy, and operating models are still evolving.
WHY JOIN MISTRAL?
At Mistral, you’ll help shape how organisations adopt and scale AI through products that give them greater choice and control over their technology. You’ll work alongside world-class researchers, engineers, product leaders, and commercial teams to bring ambitious ideas to market.
This is an opportunity to have a meaningful impact on our enterprise strategy, build the foundations for repeatable product marketing at scale, and help define how one of Europe’s leading AI companies competes in a global market.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Advise on registered investment adviser (RIA) matters and on US securities and derivatives regulation.
Draft, negotiate, and manage commercial agreements with banks, payment providers, investment firms, vendors, and other regulated partners, including service-level agreements and general terms and conditions.
Support negotiations with financial partners from term sheet to signed agreement.
Support US licensing and registration initiatives together with the US legal team and external US counsel, and advise how regulatory changes affect our plans.
Review US-facing marketing and product materials for regulatory compliance.
Be a go-to legal partner for Compliance, Business, and Product teams, so legal and regulatory requirements are considered early.
Support the legal setup of new products and programs as they arise.
Turn recurring questions into templates, playbooks, and self-service guidance, including AI-assisted workflows.
Work closely with colleagues across the legal team and share coverage when they are away.
Handle ad-hoc legal queries from across Nexo.
Report to the Head of Legal and work with regional counsels, external counsel, and regulators.
Share knowledge with colleagues and, over time, help develop junior team members.
What makes you stand out:
Juris Doctor (JD) from an accredited US law school and a strong academic record.
Active admission to a US state bar, in good standing.
5+ years of in-house experience at a US-regulated financial institution (e.g., bank, payments company, fintech, investment adviser, or broker-dealer), or equivalent experience.
Background with SEC and CFTC rules and regulations.
Experience with RIA-related matters.
Experience in contract negotiation and US licensing or registration matters.
Crypto and blockchain experience is a plus, not a requirement. We’ll help you build it.
Ability to turn regulatory risk into practical, business-friendly solutions.
Strong drafting and negotiation skills, and excellent written and spoken English.
A hands-on mindset: comfortable drafting, negotiating, advising, and getting things done without a large support team.
Comfortable using AI tools to speed up drafting, research, and contract review.
Ability to work independently on complex, cross-jurisdictional projects in a fast-paced environment, and as a team player who shares knowledge so no single person is a bottleneck.
Strong analytical, prioritization, and multi-tasking skills, with attention to detail.
Curiosity about payments, banking, FinTech, RegTech, and digital assets.
Nexo benefits:
Competitive and rewarding compensation package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Remote work.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
УдалённоseniorPortugal
ГибридUnited States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоleadALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM
УдалённоALL CANDIDATES MUST BE LOCATED IN PORTUGAL
УдалённоseniorUnited Kingdom
УдалённоseniorPortugal
УдалённоPortugal
УдалённоPortugal
УдалённоseniorPortugal
УдалённоleadALL CANDIDATES MUST BE LOCATED IN PORTUGAL
УдалённоPortugal
УдалённоUnited Kingdom
УдалённоUnited Kingdom
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks