Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Senior Associate, VIP Retention Strategy to support the strategy behind how our highest-value customers are hosted. Our Account Management and Fanatics ONE Host teams exist to deliver service excellence to VIP customers across sportsbook and casino, and both are evolving quickly as we grow the population we cover.
This role is the strategy and operations engine behind that work. You will help raise the standard of our hosting program, translate the commercial strategies set by the sportsbook and casino teams into what hosts actually do day to day, and build the measurement and process that tell us whether it is working. You will partner closely with host leadership, analytics, and product, and your work will be visible to senior leadership.
Key Responsibilities
Support the strategy and performance of the Fanatics ONE Host program, raising the standard of service it delivers at scale.
Translate sportsbook and casino commercial strategies into clear plans and playbooks for the Account Management and host teams.
Build and maintain the reporting that measures hosting performance, retention, and customer engagement.
Define and document the processes, standards, and playbooks hosts work from, including tone and quality standards.
Help design and test new hosting approaches, and measure results against a control.
Partner with analytics and product on the tooling and AI-assisted workflows that make hosts more effective.
Build the briefing and insight materials hosts use to prepare for customer contact.
Support the operating cadence of the retention team: recurring reporting, performance reviews, and leadership updates.
Ensure Responsible Gaming standards are built into hosting programs rather than applied after the fact.
Experience & Skills
2+ years in betting, gaming, hospitality, or a comparable consumer business, ideally in a strategy, operations, analytics, or VIP-facing role.
Strong analytical foundation, comfortable working directly in data, building reporting, and defining metrics. Working fluency with Excel and exposure to SQL or a BI environment.
Clear writer, able to turn a strategy into a playbook that a front-line team can actually follow.
Highly organized, with the discipline to keep recurring reporting and process documentation current.
Comfortable partnering with front-line teams and senior stakeholders outside your direct reporting line.
Interest in how service and relationships drive customer loyalty, and in the tooling that makes service scalable.
Commitment to Responsible Gaming and to keeping customer wellbeing ahead of commercial outcomes.
Self-starter, detail-oriented, and comfortable with ambiguity in a function that is still being built.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$88,000
—
$107,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is seeking a Sr. Manager of VIP Acquisition Strategy & Growth to help run the day-to-day engine behind VIP acquisition. The VIP Acquisition team identifies high-value sportsbook and casino players and introduces them to the Fanatics experience.
This role sits at the center of how that happens. You will own the lead pipeline and scoring that inform where the team focuses, set the weekly contact plan, run the testing agenda, and own the reporting the acquisition team and leadership rely on. You will work closely with analytics partners and with the acquisition executives who carry outreach, and will see directly how your work translates into results.
Key Responsibilities
Own the lead pipeline: ingestion, enrichment, and scoring that rank and tier prospects.
Develop creative initiatives to identify new leads and bring in new customers.
Expand the top of the funnel through new lead sources and partnerships.
Set the weekly contact plan and routing across executive outreach and scaled channels.
Build and run the acquisition testing agenda across offers, messaging, and cadence.
Define how our approach differs for sportsbook versus casino prospects.
Own acquisition reporting, consolidating it into a single dashboard and maintaining it with analytics partners.
Set and track weekly and monthly acquisition targets and report on performance against plan.
Partner with the acquisition executives as their go-to resource for strategic and data needs.
Experience & Skills
5+ years in betting, gaming, or a comparable consumer business, ideally in acquisition, growth, CRM, or high-value customer operations.
Strong analytical foundation, comfortable working directly in data, building dashboards, and defining metrics. Working fluency with SQL, a CRM such as Salesforce, and a BI environment.
Track record of owning a recurring operating cadence: reporting, weekly planning, and target setting.
Experience designing and reading tests, with the rigor to act on results.
Familiarity with sportsbook and casino players, and what a high-value customer values in each product.
Effective working with analytics resources and front-line sales teams outside your direct reporting line.
Commitment to Responsible Gaming and to building programs that keep customer wellbeing ahead of commercial outcomes.
Excellent communicator, able to turn data into clear recommendations for technical and executive audiences.
Self-starter, highly organized, and comfortable with ambiguity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Saint Charles, MO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Qualifications
Must have basic computer knowledge
General Sports and Sports Betting knowledge preferred, but not necessary
Must have a minimum of 1 years of cash handling experience in a work setting
21+ years of age or older
Must be able to obtain a Gaming License from the MD Lottery
Must be able to provide a high level of customer service in a very fast paced environment
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Must be able to stand for extended periods of time
Must be able to work a flexible schedule including nights, weekends and holidays.
Responsibilities
Provide the highest level of customer service, ensuring that all customers feel comfortable and become regular guests at Fanatics Sportsbook.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
Write Sports tickets in an accurate and timely manner
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary
Greet guests in a positive, friendly manner
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Adhere to all rules and regulations set forth by MD Lottery and Fanatics.
Become familiar with entire bet offering and be able to answer questions about the offering with confidence.
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Have a positive attitude that helps ensure a great work environment
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
Other duties as assigned
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$17
—
$17 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Overview
As a Staff Engineer, Client Services at Fanatics Betting & Gaming (FBG), you’ll join the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience.
As a Staff Engineer at FBG, you are a seasoned contributor and technical leader, known for your ability to build scalable, high-impact solutions that drive the business forward. You combine deep hands-on expertise with a strong architectural mindset, delivering results across mobile systems. You are expected to set the technical direction, drive engineering excellence across multiple client-facing teams, and empower engineers to deliver features at the highest quality. You play a key role in shaping the future of our technology stack while mentoring others and setting a high bar for engineering excellence.
We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market.
Responsibilities
Lead the planning, design, and technical development of major product features, from inception through deployment, ensuring alignment with overall platform strategy.
Own and drive technical excellence, including defining and scaling best practices in code quality, system design, and testing across the Client Services domain and peer teams.
Conduct exceptionally thorough and constructive technical design and code reviews to maintain the highest bar for quality, reliability, and security.
Mentor and empower engineers across multiple teams, fostering a culture of technical ownership, innovation, and continuous improvement.
Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy and actively drive adoption across related client teams.
Lead end-to-end delivery of multi-team projects, coordinating across engineering, product, and design. Effectively represent the team's plans, updates, and technical decisions in cross-functional planning and review forums.
Define and lead the testing strategy for complex client-side features and systems, promoting a culture of quality and ensuring systems are testable by design.
Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability.
Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning.
Develop, test, document, and deploy high quality software into production.
Develop a fundamental understanding of our industry, product, feature set and roadmap.
Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products.
Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems.
Escalate when tasks or projects hit roadblocks.
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities.
Required Qualifications
7+ years of experience
designing and building highly scalable backend services.
Expertise with Kotlin
as the primary development language, OR deep knowledge of Java with a strong willingness to transition to and develop primarily in Kotlin.
Proven experience with modern backend frameworks
such as Spring Boot or similar.
Experience with Coroutines
and Dependency Injection.
Team-first mentality,
with a willingness to do what it takes to get the job done and a desire to strive for better.
Effectively communicate complex technical subjects
to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders).
Familiar with Agile software product delivery
and SCRUM methodology.
Thrives in a high-growth environment
where priorities evolve regularly and decisions are made quickly.
Effectively work cross-functionally
within an enterprise environment.
A Bachelor’s degree
, or professional certification, or a combination of education and experience
Preferred Qualifications
Experience designing and building backend services using Spring Boot or similar Java frameworks
Experience working in large-scale distributed systems and event-driven architectures
Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools
Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka).
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$237,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Senior Software Engineer - Mobile at Fanatics Betting & Gaming (FBG), you'll be joining our dynamic mobile engineering teams, contributing to the rapidly growing Fanatics Sportsbook app ecosystem. You'll work across various product areas, developing features that enhance customer experience and drive business growth.
As a Senior Software Engineer at FBG, you are a fundamental problem solver and growing contributor, known for your ability to think critically and adapt to new technologies. You combine strong programming fundamentals with a willingness to learn our technology stack, delivering results across mobile platforms. You play an important role in implementing features and solutions while continuously developing your technical expertise and engineering skills.
We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market.
Responsibilities
Develop, test, document, and deploy high quality software into production
Develop a fundamental understanding of our industry, product, feature set and roadmap
Implement new features from functional requirements to logic and UI with guidance
Learn and follow the principles, guidelines, and best practices of our engineering strategy
Work closely with our product team, design, and other internal stakeholders to understand technology decisions that grow and improve our products
Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems
Escalate when tasks or projects hit roadblocks and seek guidance when needed
Participate in code reviews to maintain code quality and learn from senior team members
Contribute to team planning and design discussions, building expertise around design approaches
Impact software quality and customer experience of product features
Learn about testability, operational excellence metrics, and team documentation practices
Collaborate effectively with team members and contribute to a positive team culture
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
5+ years of development experience
Strong programming fundamentals in any language with demonstrated problem-solving abilities
Willingness and eagerness to learn Kotlin as the primary development language
The bulk of our business logic strategy relies on Kotlin Multiplatform (KM). You should be comfortable learning and developing business logic within this ecosystem
Mobile development experience with modern UI frameworks (SwiftUI, Jetpack Compose, or similar)
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Able to articulate your thinking process and explain your reasoning when working through problems
Demonstrates initiative and independent problem-solving skills while knowing when to seek guidance
Demonstrates logical reasoning when working through technical challenges
Comfortable with ambiguity and changing requirements in a fast-paced environment
Familiar with or willing to learn Agile software product delivery and SCRUM methodology
Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly
Able to work cross-functionally within an enterprise environment
Preferred Qualifications
Experience with mobile development (Android or iOS)
Exposure to modern development tools and frameworks
Understanding of basic software engineering principles and best practices
Experience working in collaborative development environments
Familiarity with version control systems and development workflows
Interest in learning additional languages like Swift when needed for cross-platform work
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$1
—
$1 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: IND - Mumbai
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As a
Desktop Support Analyst - APAC
, you'll be the front-line force keeping our teams powered up and connected across the region. You'll deliver hands-on and remote technical support, tackling everything from hardware and software issues to mobile devices and AV technology. When challenges are escalated from the Service Desk, you'll jump in, troubleshoot fast, and drive solutions that keep the business moving.
You'll own the end-user device lifecycle from end to end, provisioning and configuring new equipment, supporting employee onboarding, and ensuring secure recovery and disposal of assets. Partnering with users, vendors, the Service Desk, and global IT teams, you'll help maintain accurate asset records in ServiceNow and deliver a seamless, high-performance support experience across every APAC location. No matter where our employees are, you'll make sure they have the tools and support they need to perform at their best.
The Impact You'll Make:
Provide onsite, hands-on technical support to Monster Energy employees in the India office and remote support to users across APAC, resolving incidents and service requests escalated from the Service Desk by priority and SLA in ServiceNow.
Diagnose, repair and resolve hardware, software and peripheral issues on Windows and macOS computers, iOS and Android devices, printers and related equipment.
Image, deploy and configure end-user devices using Microsoft Intune, including Windows Autopilot and Apple device enrollment, and configure and replace mobile devices in coordination with users and wireless carriers.
Manage the full device lifecycle, including new-hire setups, hardware refreshes, retrievals, reassignments and secure disposal, and support onboarding and offboarding by preparing equipment, accounts and access and giving new hires an orientation on IT tools.
Support Microsoft 365 applications, and manage user accounts, group memberships, access and MFA in Active Directory and Microsoft Entra ID.
Set up and support meeting rooms, audio/visual equipment and Microsoft Teams Rooms devices, including executive and event support.
Troubleshoot local wired, Wi-Fi and VPN connectivity issues, identify and escalate major incidents under incident management procedures, and work with the Network, Infrastructure and global IT teams on escalations.
Keep an accurate inventory of IT equipment, spares and software licenses in ServiceNow, manage local IT stock and storage, and coordinate with local vendors and service providers for hardware procurement, warranty repairs and onsite services.
Document troubleshooting steps and resolutions in ServiceNow, create and update English knowledge base articles, and train end users on company devices, applications and self-service tools.
Take part in IT projects such as hardware refreshes, OS upgrades and office openings or relocations; travel to other APAC offices as needed; provide occasional after-hours or weekend support; and follow IT, security and local data privacy policies.
Who You Are:
Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours.
Prefer a Bachelor's Degree in the field of -- Information Systems, Computer Science, or a related field
Additional Experience Desired: Between 1-3 years of experience in Desktop support, or similar hands-on IT role in an enterprise environment
Additional Experience Desired: Between 3-5 years of experience in supporting users across multiple countries
Computer Skills Desired: ServiceNow ITSM and asset management. Microsoft Intune, Windows Autopilot, and Apple device management (macOS and iOS). Microsoft 365
Preferred Certifications: CompTIA A+, ITIL 4 Foundation, and/or Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate) preferred
Additional Knowledge or Skills to be Successful in this role: Fluent in English preferred. Experience supporting audio/visual and Microsoft Teams Rooms equipment. Lenovo and Apple business systems knowledge a plus
Read our privacy policy here:
Privacy Policy
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About The Role
We are looking for a Sr Staff Platform Engineer to join our Platform team based in the United States. Our team is responsible for providing engineering teams with the platform and tooling responsible for deploying and running the core critical services that power the entire Fanatics business. You will own and lead complex initiatives across cloud infrastructure, Kubernetes platforms, CI/CD systems, observability, and internal developer tooling.
As a Senior Staff Platform Engineer, you will be the technical lead for our platform team, owning the technical direction and priorities across every area of our platform. You will lead large, high-impact programs that span quarters, working through ambiguity and dependencies with the engineering teams that build on our platform to align technical and business goals. You will stay hands-on in the hardest technical work, set the standards for how our platform is designed, built, and operated, and shape the capabilities that engineering teams rely on to ship and run their services. You will regularly present ideas to senior leaders and mentor engineers across the team.
What You’ll Do
Help drive technical design and delivery of core platform capabilities spanning cloud infrastructure, Kubernetes platforms, Observability, CI/CD systems, and developer tooling
Lead end-to-end execution of complex, multi-quarter features and systems, from architecture and design through deployment and continuous refinement.
Partner with other engineering teams to improve reliability, scalability, and performance of services running in cloud-native environments.
Contribute to incident response and resolution, helping to drive improvements in availability and system stability.
Advocate for best practices in software delivery, infrastructure management, and operational excellence.
Mentor engineers and contribute to a strong engineering culture within the team.
Stay current with emerging technologies and industry trends, bringing innovative solutions to the team.
What We’re Looking For
10+ years of experience in platform, infrastructure, DevOps, or software engineering
Proven experience successfully leading and delivering complex cross-team, multi-quarter initiatives.
Track record of breaking down complex work into clear, achievable milestones and delivering predictably using agile practices.
Strong software engineering background, with experience in backend development and distributed systems.
Deep understanding of the AWS cloud platform and cloud-native architectures.
Proficiency in Infrastructure as Code (Terraform, CloudFormation) and automation.
Hands-on experience with CI/CD pipelines, deployment automation, and developer productivity tooling.
Deep expertise with Kubernetes and container orchestration in production environments.
Strong knowledge of observability (logging, metrics, tracing) and experience improving system visibility and reliability.
Experience with incident management and operational best practices for large-scale systems.
Proficiency in Go or Python.
Familiarity with AI-assisted development tools.
Strong foundation in platform security concepts.
Ability to collaborate effectively across teams, communicate complex topics clearly, and influence engineering best practices.
Outcome-driven mindset with a focus on solving real-world engineering challenges.
A positive, adaptable attitude suited for a fast-moving environment.
Nice To Have
Experience scaling services globally
FinOps or cloud cost management experience
Regulated or high-availability environment experience
Experience with Java or Kotlin
Familiarity with GitHub Actions
Experience with Kafka and Cassandra
Why Join Us?
Work on high-impact platform engineering challenges at scale.
Collaborate with experienced engineers who value technical excellence and innovation.
Play a key role in shaping the developer experience and operational foundations of Fanatics Core.
Join a culture that encourages learning, growth, and technical leadership.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$220,000
—
$275,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: TUR - Istanbul
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
Support the development and execution of brand marketing initiatives, helping bring campaigns to life from planning through launch. Monitor campaign performance, analyze results, and identify insights to fuel future brand growth. Partner with cross-functional teams to adapt global programs for the local market, ensuring maximum impact and relevance.
The Impact You'll Make:
Support New Product Development(NPD) initiatives by developing key marketing assets and
coordinating end-to-end execution to ensure seamless campaign delivery.
Support brand activations across Gaming, Sports, and Music by identifying effective consumer
touchpoints, contributing to activation planning, coordinating execution, and tracking performance with regular reporting to drive strong local market impact.
Support the annual business planning process by developing key materials, conducting market and competitive research, and generating insights to guide strategic direction.
Support brand initiatives by adapting global assets or developing local content, and contributing to the creation of effective creatives that deliver clear and impactful messaging to consumers.
Support marketing operations by coordinating contract preparation, reviewing agreements, and
monitoring deliverable fulfillment, while managing related budget tracking and expense processing.
Conduct trend, competitor, and target consumer analysis, and prepare monthly reporting materials while ensuring clear communication with counterparts across markets.
Who You Are:
Prefer a Bachelor's Degree in the field of -- Marketing, Business Administration,
Communications
Experience: Between 1-3 years of experience in Brand Marketing, Marketing Communications
Experience: Minimum 1 year of experience in Fast-moving consumer goods (FMCG)
Computer Skills: Advanced use of Microsoft Office
Excellent verbal and written communication skills in English, with the ability to communicate effectively with stakeholders across different regions.
Read our privacy policy here:
Privacy Policy
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
About this role:
We’re looking for a Campaign Operations Manager to join Strava for Business on a 12-month maternity cover contract, owning the delivery of sponsored campaigns across EMEA. You’ll be accountable for every campaign you run from signed contract to partner recap: multi-format, multi-stakeholder, and on time.
You’ll work with Account Managers as your commercial counterpart, and lead the delivery work with Copywriting, Localisation and external contractors where necessary. When something is at risk, you decide what to do about it and bring people along, rather than waiting to be told.
What you’ll do:
- Own delivery end to end: Take the signed contract and own the campaign through launch, live and wrap-up across every format in the deal, including challenges and additional promotion. You’re the single point of accountability for scope, timeline and quality.
- Plan and run the build: Turn the contract into a delivery plan. Set up campaigns in our internal tools, brief copy, creative and localisation, and manage contractors and internal teams to deadlines.
- Quality gate: Run pre-launch QA on copy, assets and targeting against the contract. Nothing goes live that you haven’t signed off.
- Manage performance in flight: Monitor live delivery, spot risks early, and make or recommend the call: optimise, reallocate or escalate. Take the partner-facing recommendation to AMs rather than just flagging a problem.
- Close the loop with Account Managers: Close the loop with Account Managers: Support renewal conversations with effective and convincing activation recaps.
- Manage and coach external contractors: Work with external contractors to enable efficient delivery across timezones.
- Make the machine better: Fix the process, templates and documentation as you go. You’ll be working in a function that’s still being shaped, so you have room to change how we deliver.
What you’ll bring to the team:
- 4–6 years running multi-channel or multi-format campaigns end to end, in sponsorship, partnerships, media, agency or platform environments.
- Track record of owning delivery across multiple concurrent campaigns, partners and stakeholders, and hitting dates.
- Strong judgement under pressure. You know when to fix it, when to escalate and when to push back.
- Confident partner-facing communicator, comfortable presenting results and managing expectations.
- Exceptional attention to detail without losing sight of the outcome.
- Comfortable with processes still evolving, and wants to improve them.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: IND - Mumbai
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As a
Service Desk Analyst
, you'll power the business by delivering fast, reliable IT support through phone, Microsoft Teams, email, and ServiceNow. You'll take ownership of troubleshooting and resolving hardware, software, account access, and mobile device issues, partnering with Desktop Support, global IT teams, and external vendors to drive solutions when escalation is needed.
You'll support users primarily in English while assisting a diverse global workforce, maintain accurate ticket documentation, contribute to our knowledge base, and ensure issues are resolved within SLA commitments. Success in this role means combining technical expertise, a customer-first mindset, and a relentless focus on keeping our teams connected and productive.
The Impact You'll Make:
Serve as the first point of contact for Monster Energy employees across APAC, handling technical support requests by phone, Microsoft Teams, email and the ServiceNow self-service portal.
Log, categorize, prioritize and track all incidents and service requests in ServiceNow, and monitor the queue so tickets are resolved and closed within SLA with clear troubleshooting and resolution notes.
Diagnose and resolve hardware, software and connectivity issues remotely using remote support tools, and provide walk-up support at the India office in partnership with local Desktop Support.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint and the Office apps.
Manage user accounts, group memberships and password resets in Active Directory and Microsoft Entra ID, including Multi-Factor Authentication (MFA) and self-service password reset support.
Enroll, configure and troubleshoot Windows, macOS and iOS devices in Microsoft Intune, including app deployment, compliance policies and remote lock, wipe.
Support remote onboarding and offboarding, including account provisioning, access requests, and coordinating equipment logistics with local offices and vendors, and keep asset and software license records in ServiceNow accurate.
Identify and escalate major incidents under incident management procedures, route issues with complete information to the right resolver groups (Desktop Support, Infrastructure, Applications, Security), and work with APAC vendors such as wireless carriers and hardware providers to resolve issues.
Create and maintain ServiceNow knowledge base articles in English and, where appropriate, Hindi; guide users to self-service solutions; provide basic end-user training; and tell APAC users about relevant system changes.
Provide follow-the-sun coverage by giving clear shift handoffs to the Americas and EMEA Service Desk teams, work flexible schedules that include occasional after-hours or weekend support for critical issues, and follow IT, security and local data privacy policies.
Who You Are:
Prefer a Bachelor's Degree in the field of -- Information Systems, Computer Science, or a related field
Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours.
Additional Experience Desired: Minimum 1 year of experience in an IT help desk role using a ticketing system
Additional Experience Desired: Between 1-3 years of experience in supporting users in multiple countries
Computer Skills Desired: Windows and Microsoft 365 in an enterprise environment. Active Directory and ITIL-based processes (incident, request, and problem management), ServiceNow ITSM
Preferred Certifications: CompTIA A+, ITIL 4 Foundation, and/or Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate) preferred
Additional Knowledge or Skills to be Successful in this role: Fluent in English and Hindi, both written and spoken
Read our privacy policy here:
Privacy Policy
Location: Dubai, United Arab Emirates
Location:
Dubai, United Arab Emirates
Employment Type:
Part-Time
We are looking for a committed and knowledgeable
Strength & Conditioning Coach
to join our coaching staff and support the team's physical preparation, performance, recovery, and injury prevention.
Key Responsibilities
Lead warm-ups, conditioning sessions, and injury-prevention programmes during three evening training sessions per week in Dubai.
Conduct initial fitness assessments and regular performance testing throughout the season.
Develop individualized gym and strength programmes tailored to players' needs and performance goals.
Work closely with the Head Coach to monitor and manage fast bowlers' workloads.
Support players in improving strength, speed, endurance, mobility, and overall physical performance.
Recommend practical strategies to improve team fitness, recovery, and injury prevention.
Track player progress and adjust training plans based on assessment results and performance demands.
Contribute ideas and practical solutions to help establish the club's fitness and conditioning programme.
Requirements
Previous experience as a Strength & Conditioning Coach working with team-sport athletes.
Experience working with cricket players is an advantage.
A degree in Sports Science, Exercise Science, or a related discipline, and/or a recognised Strength & Conditioning qualification such as UKSCA, NSCA-CSCS, or an equivalent certification.
Understanding of strength training, conditioning, performance testing, recovery, and injury-prevention principles.
Ability to design individualized training programmes and adapt them to different athlete requirements.
Knowledge of workload management, particularly for fast bowlers, is an advantage.
A proactive, practical, and problem-solving approach, with the ability to contribute independent ideas.
Strong commitment to player development, team performance, and consistent training.
Must hold a valid UAE residence visa.
Must be available for three evening training sessions per week in Dubai.
Benefits
Competitive salary package
Senior-level role with significant responsibility
Professional growth and development opportunities
Note: Please apply only if you meet the UAE residence visa and weekday evening availability requirements.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
The Privacy and Identity team owns how every athlete securely accesses their Strava experience and builds the tools that help them understand and manage their privacy on Strava, from account security to giving people clear visibility into and control over their data across iOS, Android, and web.
We're looking for a fullstack engineer to help build and improve the systems that keep athlete accounts secure and easy to access. You'll work across mobile, web, and server, contributing to sign-up, login, password management, account recovery, and privacy controls. This role will span work across platforms and key product surfaces. No prior identity or authentication experience is required, just strong product engineering fundamentals and a willingness to learn quickly in a high-trust domain..
We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco office, three days per week.
WHAT YOU'LL DO
- Build and ship features across account sign-up, login, password management, and account recovery, working across both mobile (iOS/Android) and backend services
- Design and implement clear, intuitive privacy controls that make it easy for athletes to understand and manage their experience and data on Strava
- Partner with Product, Security, Trust & Safety, and Legal to build features that meet compliance and platform integrity needs
- Help drive consistency in login, privacy, and account experiences across iOS, Android, and web
- Use data to monitor and improve login success rates, recovery flows, and engagement with privacy controls
- Participate in code reviews, design discussions, and on-call rotations
- Break down ambiguous problems into well-scoped, multi-component solutions and weigh technical trade-offs
WHAT YOU'LL BRING TO THE TEAM
- 5+ years of software engineering experience, with fullstack range spanning mobile (iOS or Android) and backend/server systems
- Comfort ramping up on systems that keep user accounts secure and easy to access; no prior identity-specific experience required
- Experience breaking down complex, ambiguous problems into multi-component solutions
- A product mindset: the ability to balance user experience with data protection and abuse prevention
- Strong collaboration skills, with comfort partnering across product, security, and legal stakeholders
- Experience with authentication protocols (OAuth, SSO) or in privacy- or compliance-sensitive domains is a plus
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
This role is on the Strava Security Team, which exists to protect Strava’s people, business, and data through integrated, proactive security practices.
We work across all security domains, including, but not limited to, product security, vulnerability management, incident response, infrastructure, network, and enterprise security.
We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office – three days per week.
WHAT YOU’LL DO:
- Protect a platform that supports millions of athletes by ensuring Strava’s applications and infrastructure are secure, resilient, and compliant across regions.
- Work closely with engineering, infrastructure, and security teams to design and implement secure architectures and development practices.
- Make a high-leverage impact by shaping how Strava manages application and infrastructure risks in the US and EU, ensuring speed, accuracy, and consistency in remediation.
- Build automated workflows that identify vulnerabilities early, enforce secure configurations, and strengthen our CI/CD and cloud security controls.
YOU WILL BE SUCCESSFUL HERE BY:
- Being highly self-motivated and detail-oriented, with a strong sense of ownership for Strava’s application, infrastructure, and network security posture.
- Driving secure-by-design practices across engineering teams, including threat modeling, architecture reviews, and vulnerability management.
- Embracing the usefulness of generative AI tools and applying them to your daily work.
- Partnering with Engineering and Infrastructure teams to embed automated security checks into CI/CD pipelines and infrastructure-as-code deployments.
- Coordinating incident response, vulnerability triage, and remediation validation in partnership with the global security team.
WHAT YOU’LL BRING TO THE TEAM:
- Bring hands-on experience in application and infrastructure security, including code review, threat modeling, and securing cloud-native environments (AWS preferred).
- Have designed or implemented automated security controls in CI/CD pipelines using tools like GHAS, Snyk, Semgrep, Trivy, etc.
- Understand how to secure containerized and distributed environments, including Kubernetes, IAM, and network segmentation.
- Are comfortable managing vulnerability management programs end-to-end, from detection and prioritization through engineering remediation.
- Are collaborative and pragmatic — able to influence engineering teams through partnership, technical credibility, and clear communication.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: IND - Delhi
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
In the position of Key Account Manager, you will drive growth across strategic customer partnerships by developing and executing business plans that deliver sales objectives and strengthen Monster Energy's presence in the market. You will lead key account relationships, identify opportunities to grow distribution and volume, and work closely with customers to achieve shared business goals. This role focuses on managing national and regional accounts, ensuring strong execution across channels while maximizing sales performance and market impact.
The Impact You'll Make:
Responsible for the operational management of key national accounts, establishing long-term strategic partnerships.
Formulate annual, quarterly business plans for clients based on the company’s business strategy and product policies.
Analyze client needs, provide customized solutions, explore potential collaboration opportunities, and drive the implementation of new products and projects.
Coordinate with internal and external partners (regional sales teams, marketing, business planning, finance, supply chain, external suppliers, etc.), follow up and drive project progress to ensure efficient execution.
Monitor and analyze client sales data, inventory turnover, etc., and adjust strategies in a timely manner to improve performance. Regularly prepare client business reports and provide feedback to management on market trends and competitive information.
Development of incentive campaigns with customers and partners.
Other duties as assigned.
Who You Are:
Prefer a Master's Degree in the field of -- Business Administration, or related field of study.
Additional Experience Desired: Above 5 years of experience in Key account management in fast-moving consumer goods industry (FMCG) industry (preference of food/beverages/alcoholic drinks or daily chemicals).
Additional Experience Desired: Above 5 years of experience in sales in retail, wholesaler, and distributor environment.
Computer Skills Desired: Proficient user of Microsoft Office (Excel, PowerPoint).
Additional Knowledge or Skills to be Successful in this role: Basic English (listening, speaking, reading and writing skills) preferred. Familiar with the operational model of key account channels (focus of convenience stores or supermarket
channel).
Read our privacy policy here:
Privacy Policy
Location: Strava New York
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava's Brand & Social team sets and drives the brand marketing strategy behind Strava's growth, from campaign strategy and creative production to social and partnerships. We've built our approach around a simple thesis: consistency compounds, and disciplined investment in brand awareness pays off in measurable acquisition efficiency. Heading into 2027, that means a flagship brand platform launch and a portfolio of high-stakes go-to-market moments that need dedicated, senior ownership.
As Senior Brand Marketing Manager, you'll own our flagship brand campaigns end-to-end, from brief through execution and measurement, spanning paid media, organic social, influencer marketing, and partnerships. You'll partner closely with Product Marketing, who lead our go-to-market launches, to keep brand work and launch timing moving in lockstep, and with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs and amplify what they source. Rather than managing social channels day to day, you'll brief and direct our external social and creative partners. You'll also help carry our brand platform build forward as it moves toward launch, and take ownership of major campaigns currently sitting with our Director of Brand & Social, freeing up capacity for higher-level strategy.
We follow a flexible hybrid model that translates to more than half of your time on-site in our New York City office, three days per week.
WHAT YOU'LL DO
- Own our flagship brand campaigns end-to-end, from brief through execution and measurement, in close partnership with Product Marketing, who lead go-to-market launches
- Write and drive campaign briefs that translate brand strategy into integrated, multi-channel executions across paid media, organic social, influencer marketing, and partnerships
- Partner with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs, and amplify ACP-sourced content across paid and organic channels
- Brief and direct external social and creative partners on organic execution, rather than managing channels directly
- Contribute to our brand platform build as it moves toward launch
- Bring data and analytical rigor to campaign planning and post-mortems, using performance and brand health data to inform investment decisions
- Take ownership of select flagship campaigns currently held by the Director of Brand & Social, freeing up capacity for platform and portfolio-level strategy
- Report on campaign performance and brand impact to marketing leadership
WHAT YOU'LL BRING TO THE TEAM
- Substantial experience in brand or integrated marketing, with ownership of campaign strategy from brief through execution at a flagship or portfolio level
- Comfort partnering closely with product marketing and other cross-functional teams on go-to-market timing, without owning launch mechanics yourself
- Working knowledge of both paid media planning and organic growth tactics, including social, influencer marketing, and partnership marketing
- Strong analytical instincts; you're comfortable working with performance and brand health data to make and defend investment decisions
- A creative eye and comfort directing external agency, creator, and production partners
- Excellent written communication; you can write a brief that gives creative, media, and partnership teams real direction
- Experience partnering with community, partnerships, or athlete/creator relations functions is a strong plus
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Amsterdam
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the Programme
This is a structured 18–24 month global programme designed to launch high-potential commercial careers. You don’t need prior sales or payments experience; what you need is ambition, curiosity, resilience, and the drive to build relationships and solve complex problems.
You will join a global cohort of Business Development Representatives (BDRs) with structured learning, dedicated coaching from sales leaders, and real commercial responsibility from month one. Throughout the programme, you will master enterprise sales: researching strategic accounts, engaging senior decision-makers, conducting sharp discovery conversations, and building pipeline that drives real business growth.
High performers transition into Sales, Account Management, and other commercial roles across the business. Many of our top commercial leaders, including our Chief Revenue Officer, started their journey at Checkout.com http://Checkout.com as BDRs or interns. Whether you are a recent graduate, an early-career professional with 1–3 years of experience, or a career switcher, what matters most is your hunger to learn and achieve.
What You’ll Do
- Research Strategic Accounts: Identify high-value targets by researching key organizations, industries, and executive stakeholders.
- Initiate High-Impact Outreach: Open doors with senior decision-makers using personalized outreach across email, phone, and LinkedIn.
- Build Qualified Pipeline: Drive consistent growth momentum through disciplined prospecting, rigorous follow-up, and account mapping.
- Run Consultative Discovery: Uncover merchants' technical and business challenges to align Checkout.com http://Checkout.com’s solutions with their goals.
- Partner on Live Deals: Work alongside Sales Representatives to support opportunities through to deal execution.
- Leverage AI & Modern Tech: Use CRM, intent data, and approved AI tools to streamline research, refine outreach, and work smarter.
Who We’re Looking For
We welcome applications from recent graduates and professionals with 1–3 years of experience looking to change careers. Regardless of your background, we are looking for the following core skills to set you up for success:
- Driven & Goal-Oriented: You set high personal standards, work hard, and stay motivated when tackling challenging commercial goals.
- Resilient & Adaptable: You bounce back quickly from rejection, view obstacles as practice, and maintain consistent output.
- Relational & Engaging: You genuinely enjoy starting conversations, asking sharp questions, and building trust with diverse stakeholders.
- Track Record of Achievement: You demonstrate drive and ownership through professional, academic, athletic, or entrepreneurial success.
- Commercial & Tech Curiosity: You are eager to learn complex fintech products and use AI and sales tools to work smarter.
- Coachability & Clear Communication: You listen well, articulate ideas clearly, and actively apply feedback to improve performance.
- Languages: Native-level fluency in German or Polish (Essesntial)
- Proficiency in one or more additional languages, such as Dutch, Swedish or another European language is desirable
What You’ll Get Out of It
A 2-year structured programme that ensures you have a successful career in sales. A clear progression pathway built around key pillars:
- Fintech & Enterprise Sales Mastery: Build deep expertise in global payments, digital commerce, and complex deal execution alongside experienced Account Executives.
- AI-Native Commercial Skills: Master modern sales tools, intent data, and AI to automate routine tasks and focus on high-impact prospecting.
- Coaching & Leadership Growth: Receive 1:1 mentorship from sales leaders, earn certifications, and take on senior BDR responsibilities, from mentoring peers to working on live deals through pricing and signing
- Direct Career Acceleration: Graduate with a tight-knit global network and a direct pathway into Account Executive, Account Management, or Commercial Strategy roles.
Want to Stand Out?
When we review your CV, ensure you show us why you're great for this role. Ensure and share something you’ve built, led or achieved, whether that’s hitting a target, launching a side project, or leading a team effort.
Frequently Asked Questions (FAQs)
- Who should apply? Recent graduates, early-career professionals (1–3 years experience), and career changers with strong commercial drive.
- When does the programme start? We have start dates in March and September 2027.
- What is the application deadline? Apply early for the best chance of being reviewed. We will close once we receive a sufficient number of applications.
- Where are the roles located? We have roles in London, New York, Barcelona, Amsterdam, Riyadh, Dubai, and Shanghai.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About Fanatics Markets:
Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow — from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.
Overview:
This Staff Software Engineer role is an individual contributor position with technical leadership and significant ownership across our full stack: the web application customers use to interact with our product and the backend systems that power it. You'll combine hands-on engineering with responsibility for shaping architecture, setting technical direction, and enabling engineers across teams to deliver effectively.
Whether your deepest expertise is in frontend or backend engineering, you'll apply that strength across the platform while making meaningful contributions on the other side of the stack. Joining a product at an exciting early stage, you'll help define its technical foundations, identify the highest-impact engineering challenges, and turn ambiguous problems into clear plans that balance customer needs, delivery speed, and long-term reliability.
Your impact will extend beyond the systems you build. You'll lead complex initiatives spanning teams, mentor engineers, and establish practices that improve engineering quality and effectiveness. You'll also shape our approach to AI-assisted development while building systems that can handle millions of events daily.
On the engineering side, we're pioneering the use of AI as a code collaborator. We need engineers who have gone beyond experimentation — who actively use Claude Code, Codex, GitHub Copilot, or similar tools to ship production code faster while maintaining exceptional quality standards, and who can help others adopt these workflows responsibly and effectively.
Responsibilities:
Set technical direction for major areas of the Markets platform, aligning architectural decisions with product strategy and guiding their implementation across teams
Lead the design and delivery of complex, scalable systems and customer experiences, contributing hands-on in React, Next.js, and TypeScript or backend services in Go, while making meaningful contributions across the stack
Identify and resolve ambiguous engineering problems spanning team or system boundaries, turning them into clear proposals, delivery plans, and measurable outcomes
Own critical initiatives end-to-end, from discovery and technical specifications through implementation, instrumentation, deployment, monitoring, and iteration
Partner with product, design, platform, and infrastructure teams to make informed tradeoffs across customer experience, accessibility, performance, security, reliability, and delivery speed
Define architecture and integration patterns for frontend applications, backend APIs, and event-driven systems, with particular attention to correctness in markets, orders, and transactions
Guide the design of experimentation capabilities, including feature flags and A/B tests, so teams can validate ideas quickly and safely
Anticipate scaling constraints, reliability risks, and technical debt; build alignment on pragmatic improvements and drive them through to completion
Raise engineering standards through design reviews, code reviews, testing strategies, observability, and safe deployment practices
Mentor engineers and develop technical leaders, helping teams make sound decisions and solve problems independently
Establish and evolve standards for AI-assisted development, including appropriate use cases, review expectations, security safeguards, and validation strategies
Measure and improve engineering effectiveness, sharing tools and practices that increase delivery speed without compromising quality
Lead through influence in an early-stage product environment, creating clarity, unblocking teams, and establishing ways of working that support growth
Qualifications:
Substantial experience building and operating highly scalable production systems, with demonstrated impact at Staff level or equivalent scope, including technical leadership across teams or major platform areas
Deep expertise in either user-facing web applications built with JavaScript/TypeScript and React or backend services built with languages such as Go, Java, or Python, alongside the ability to reason across the full stack. If you're frontend-strong, you don't need to arrive fluent in Go, but you should be comfortable engaging with backend architecture and system tradeoffs
A track record of setting technical direction and delivering complex initiatives from ambiguous requirements through to measurable production outcomes
Strong architectural judgment, including the ability to assess tradeoffs, establish clear system boundaries, and evolve systems as product requirements and scale change
Experience shaping React architecture, component-driven development, and modern state management using tools such as Next.js, TanStack Query, Tailwind, or Zustand; or deep backend experience with data modeling, distributed systems, and event-driven architecture using technologies such as Postgres and Kafka/PubSub
Deep knowledge of your primary language's features, idioms, and best practices, with experience establishing standards adopted beyond your immediate team
Strong understanding of performance, reliability, and security, including responsive design and accessibility on the frontend or scalability, observability, data integrity, and failure handling on the backend
Experience defining API contracts and collaborating across product, platform, and infrastructure teams to deliver reliable systems
Experience shaping CI/CD pipelines, testing strategies, and safe deployment practices across services or applications
Demonstrated ability to lead through influence, build alignment across teams, and communicate technical decisions clearly to engineers and non-technical stakeholders
A track record of mentoring engineers, strengthening technical decision-making, and increasing the effectiveness of others
Demonstrated experience using AI tools such as Claude Code, Codex, Cursor, or Copilot to ship production code, with sound judgment about their limitations and appropriate validation
Specific examples of improving development workflows, with evidence of their impact on delivery speed, quality, or engineering productivity
A team-first approach, with the judgment to move between strategic technical work and hands-on delivery according to the needs of the product
Ability to create clarity in a high-growth environment where priorities evolve and decisions must be made quickly
Strong cross-functional collaboration skills, including experience aligning teams and navigating dependencies within large enterprise environments
You don't need to tick every box — deep strength in one area, demonstrated technical leadership, and a willingness to learn go a long way.
Preferred Qualifications:
Previous experience shaping technical foundations in early-stage or high-growth startup environments
Experience with real-money transaction systems, including financial correctness, auditability, and regulatory requirements
Experience developing technical roadmaps or leading architectural changes adopted across multiple teams
Background in building developer tools or improving engineering productivity at scale
Experience establishing AI-assisted engineering practices across teams
Contributions to open-source projects or the technical community
BSc in Computer Science or a related field
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
Ready to build the future of sports trading? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that visa sponsorship is not available for this position. We are open to fully remote candidates based in the United Kingdom. Remote employees may also be eligible for a home office setup stipend.
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
seniorNew York, NY, United States
Saint Charles, MO, United States
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IND - Mumbai; Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours
seniorNew York, NY, United States
Зарплата не указана
ГибридStrava London; Manage and coach external contractors: Work with external contractors to enable efficient delivery across timezones
IND - Mumbai; Flexible to work 6:30 AM to 3:30 PM IST, Monday through Friday, ensuring seamless support coverage across multiple time zones and maintaining service availability during designated support hours
ГибридseniorГеография найма не уточнена
ГибридseniorГеография найма не уточнена
IND - Delhi
ГибридseniorГеография найма не уточнена
seniorDenver, CO, United States
ОфисAmsterdam
London, England, United Kingdom; We are open to fully remote candidates based in the United Kingdom