Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
- Build and optimize scalable interviewing processes and AI-native workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience.
- Analyze data and develop dashboards to give real-time visibility into interviewer training, capacity, and calibration—enabling data-driven decisions across hiring teams.
- Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle.
- Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement.
- Lead enablement efforts for interviewers by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards.
What you'll bring
- 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments.
- Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure.
- Hands-on experience managing and customizing an ATS (experience with Ashby is a plus).
- A passion for process improvement and operational excellence—you thrive on turning complexity into clarity.
- Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders.
- Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities.
Even better...
- Familiarity with tools that leverage AI to support sourcing, scheduling, and recruiting workflows.
- Background in enablement or instructional design to support training and documentation efforts for recruiting teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Location: Kazakhstan; Georgia; Poland; Spain; Lithuania; Serbia
Crystalia Glass designs, manufactures and installs architectural glass systems, including glass partitions and doors for residential and commercial spaces across the US.
We are strengthening our Training Department and are looking for a Training Specialist to help employees understand our products - from their features and applications to configuration options and technical differences - and confidently use this knowledge in their daily work.
This is a hands-on role focused on live online training, regular knowledge assessments and targeted learning plans for new and existing employees. You will turn technical information into clear learning materials, develop tests and practical assignments, analyze results and share best practices. Success means measurable improvement in product knowledge and its application across the team.
Full-time, remote work.
Working hours: 8:30 am–5 pm, New York time, with some flexibility.
B2B contract (sole proprietorship or corporate entity).
Responsibilities
Deliver interactive online training on products and internal processes, using discussions, practical exercises and role-plays.
Regularly assess product knowledge across existing teams through knowledge checks, exams, certifications and recertifications.
Develop and update tests, practical assignments and assessment criteria to check both knowledge and its application.
Analyze results, identify individual and team knowledge gaps, and create targeted learning plans. Deliver refresher training and reassess progress.
Collect best practices and real work examples from experienced employees and turn them into practical learning materials.
Coordinate onboarding training and manage LMS assignments, learning paths, training records and reports.
Create and update presentations, guides and online courses with internal experts, using feedback and assessment results to improve training.
Requirements
2–3 years of relevant experience in employee training, onboarding or learning and development.
Hands-on experience delivering live online training for adults, with strong presentation and facilitation skills.
Ability to explain complex and technical topics clearly, encourage participation and adapt training to different audiences.
Experience creating learning materials, tests and practical assignments, analyzing results and addressing knowledge gaps.
Confident use of online meeting and presentation tools and basic experience with a learning management system (LMS).
Strong organizational and communication skills, attention to detail, and the ability to learn unfamiliar products and processes independently.
English C1 or above and Russian.
Bachelor’s degree in any field.
Nice to have
Experience delivering training on complex physical products, technical systems or internal processes.
Experience with sales training or customer-facing teams.
Experience running employee certifications and recertifications.
Experience creating e-learning courses and using iSpring, Canva or similar tools.
Experience using AI to support training preparation and content creation.
Relevant training certifications or a portfolio of learning materials.
Benefits
Remote work with an international team serving the US market.
Opportunities to develop your training and content creation skills.
Paid vacation and sick leave under company policy.
Location: Chile; Brazil
Our client is a global medical technology company focused on improving diabetes care through innovative, user-friendly devices. Its portfolio includes insulin pumps, continuous glucose monitoring (CGM) systems, blood glucose monitoring devices and point-of-care diagnostic solutions.
With an expanding international presence, the company helps patients and healthcare professionals manage diabetes more effectively. It is looking for an After-Sales & Technical Support Specialist to support customers and distribution partners across Latin America.
Key Responsibilities:
Technical Support & Troubleshooting
Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America, providing support for CGM systems, blood glucose meters and insulin pumps.
Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications.
Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers.
Support product complaint handling, returns and replacements in collaboration with the relevant internal teams.
Distributor Support & Training
Build strong working relationships with regional distributors and help strengthen their local after-sales support capabilities.
Deliver product training, troubleshooting sessions and practical guidance to distributor teams and healthcare professionals.
Support new product launches by preparing local partners to handle customer inquiries and common technical issues.
Develop clear support materials, FAQs and troubleshooting guides adapted to regional needs.
Customer Experience & Product Improvement
Track support cases and follow up to ensure issues are resolved effectively.
Identify recurring technical issues and customer feedback, sharing insights with Product Management and Technical Support.
Improve support processes to increase responsiveness and customer satisfaction across the region.
Maintain accurate case records and handle customer information responsibly in line with company procedures.
Requirements
At least 3 years of experience in after-sales service, customer support or technical support within the medical device industry.
Experience supporting diabetes care products, particularly insulin pumps, CGMs or blood glucose meters, is strongly preferred.
Experience working with distributors or supporting customers across Latin American markets.
Strong troubleshooting skills and the ability to explain technical information clearly to different audiences.
A customer-focused approach, strong follow-through and confidence managing cases independently.
Ability to collaborate with international teams and coordinate across time zones.
Fluency in Spanish and English; or Portuguese and English depending on the location.
Location: Tashkent, Uzbekistan; Tbilisi, Georgia
We are looking for a detail-oriented Real Estate Contracts Specialist with a minimum of 2 years of experience in real estate transaction processing, contract administration, and property documentation.
The ideal candidate will be responsible for preparing and processing property reservation agreements, purchase and sale agreements, maintaining payment schedules, and ensuring accurate registration of real estate transactions.
Candidates must have strong knowledge of local real estate transaction procedures and be comfortable handling documentation for both local and international buyers.
Key Responsibilities
Prepare, review, and process property reservation agreements and purchase and sale agreements.
Coordinate real estate transaction documentation from reservation through completion.
Maintain and monitor property payment schedules, instalments, and transaction records.
Handle deal registration procedures in accordance with local real estate regulations.
Coordinate with sales teams, developers, banks, notaries, legal representatives, and clients.
Verify buyer details, property information, payment terms, and contractual documentation.
Ensure all agreements and supporting documents are accurate and completed within deadlines.
Maintain organised records of property transactions and contractual documentation.
Assist with transactions involving foreign buyers and ensure all relevant documentation is properly processed.
Follow up on pending agreements, signatures, registrations, and payments.
Requirements
Minimum 2 years of relevant experience in real estate transaction processing, contracts administration, or property documentation.
Previous experience working with a real estate developer, brokerage, bank, notary, or property-related organisation.
Strong knowledge of reservation agreements, purchase and sale agreements, and property transaction procedures.
Understanding of local property deal registration processes.
Experience maintaining payment schedules and coordinating transaction documentation.
Fluency in Russian and the local language.
Working proficiency in English.
Experience handling transactions involving foreign buyers will be considered an advantage.
Excellent attention to detail, organisational skills, and accuracy.
Ability to manage multiple transactions and meet deadlines.
Benefits
Office-based work;
International team and projects;
Compensation: fixed salary;
Minimal bureaucracy and a high level of trust from management;
Professional growth and development;
Supportive team, regular calls and the opportunity to work and grow in
fast-growing industries
.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$41.35
—
$62.02 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Canada; Calgary; Vancouver; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling, ranking, auditing, prompting, red teaming, and correcting output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere is looking for Data Annotation Specialists with backgrounds and skills in Trust & Safety, Content Moderation, AI model evaluation, or related fields. This role is best suited for candidates who bring strong contextual judgment, cultural and bias sensitivity, and experience applying nuanced guidelines to complex or ambiguous content. Successful candidates will be highly detail-oriented, comfortable evaluating safety risks across different user intents and scenarios, and able to make consistent, well-reasoned decisions with a high degree of independence after onboarding.
IMPORTANT CONTEXT ON THIS ROLE: In this position, you will be asked to engage with human-generated and model-generated tasks which will sometimes mean intentional exposure to explicit content. Your annotations on these explicit tasks will be used to prevent the Large Language Model from generating unintentional, adversarial, toxic, or unsafe outputs. The types of explicit content you may be exposed to may include but are not limited to those of a sexual, violent, or psychologically disturbing nature.
Please Note: This is a part-time, remote, independent contractor position available within Canada or the United States. We seek candidates who are able to commit to 16 hours per week minimum at a 45 CAD/hour or 40 USD/hour contract rate, depending on your location, consisting of 30/hour base pay plus 15 CAD or 10 USD/hour hazard pay. This role is BYOD 💻 - Bring Your Own Device (laptop). 12 months contract with potential for extension.
As a Data Annotation Specialist on safety task, you will:
- Evaluate and improve model safety: Label, rank, audit, and refine human- and model-generated text to improve safety, quality, and policy alignment, including content that may be sexual, violent, or psychologically disturbing.
- Apply nuanced safety judgment: Assess model outputs against detailed safety guidelines, rubrics, and style standards, making consistent decisions across ambiguous, sensitive, and context-dependent cases.
- Create prompts and safety test cases: Write realistic prompts, user scenarios, and adversarial examples that help evaluate model behavior across safety categories and uncover unsafe, evasive, over-refusing, or policy-inconsistent responses.
- Support quality and calibration: Identify annotation inconsistencies or unclear guidelines, and provide actionable feedback on recurring edge cases, model failures, and opportunities to improve data quality.
- Work with precision and independence: Complete annotation tasks with strong attention to detail, while being comfortable working independently in a globally distributed, asynchronous team environment.
You may be a good fit if you have:
- 1+ years of experience in Content Moderation,Trust and Safety, AI data annotation, LLM evaluation, or a related analytical role, with exposure to quality assurance, red teaming, and/or prompt engineering preferred.
- Experience applying detailed guidelines to complex and sensitive content, with strong contextual and sociocultural judgment and the ability to recognize and manage personal bias.
- Emotional resilience: Comfort working with content that contains unsafe, explicit, and/or toxic content, including content of a sexual, violent, or psychologically disturbing nature.
- Excellent command of written English and the ability to clearly justify content evaluations, including why an output is safe, unsafe, high-quality or low-quality. Bonus points if you are fluent in another language!
- Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks.
- Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: Guatemala City
Workplace: hybrid
About the Role
We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States.
In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads.
Key Context:
This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives.
Requirements
What We Are Looking For (Must-Haves):
Fully Bilingual (English & Spanish):
Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
Strong Design Portfolio:
We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
Hands-On Graphic & Video Creation:
Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
Social Media Expertise:
Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
Autonomous & Highly Organized:
Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
Empathetic Communicator:
Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Nice-to-Haves:
Basic Web & Landing Page Building:
Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
Digital Marketing & Lead Generation:
Familiarity with paid social ad setup or organic lead-gen funnels.
Industry Familiarity:
Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
Advanced Video Editing:
Experience crafting high-retention Reels, TikToks, and short-form storytelling.
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
Investigate potential violations:
Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
Stop bad actors before they cause harm:
You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
Communicate directly with customers:
A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
Analyze trends and prevent future abuse:
Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
Work with data:
You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
Support global impact:
The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
Prioritize clarity and accuracy:
Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data
You are detail-oriented with good organizational skills and comfortable with ambiguity
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust
You have the ability to make sound decisions in a fast paced environment
You have good time management and organizational skills and are comfortable working under pressure
Excellent written communication skills in English
Desired:
Basic knowledge of using spreadsheets including formulas.
Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Chisinau, Moldova
Căutăm un Specialist în analiza datelor, cu gândire analitică și orientare comercială, care să transforme datele despre clienți în informații relevante și recomandări concrete pentru dezvoltarea businessului.
Vei analiza comportamentul clienților, vei identifica riscurile de pierdere a acestora, vei contribui la segmentarea bazei de clienți și la dezvoltarea campaniilor de retenție și fidelizare.
Rolul presupune nu doar analiza și raportarea datelor, ci și identificarea oportunităților de creștere a valorii clienților și îmbunătățirea performanței comerciale.
RESPONSABILITĂȚI PRINCIPALE
Monitorizarea și analiza comportamentului clienților, a ratei de renunțare la servicii (Churn) și identificarea cauzelor.
Identificarea oportunităților de creștere a retenției, fidelității și valorii generate de clienți.
Segmentarea bazei de clienți și pregătirea listelor pentru campanii comerciale personalizate.
Participarea la elaborarea, implementarea și evaluarea campaniilor de retenție și fidelizare.
Analiza rezultatelor campaniilor și formularea recomandărilor pentru îmbunătățirea performanței acestora.
Elaborarea rapoartelor periodice și realizarea analizelor necesare susținerii deciziilor comerciale și de marketing.
Analiza pieței, a ofertelor și tarifelor concurenților, cu identificarea oportunităților de business.
Participarea la prognozarea indicatorilor comerciali: clienți, venituri, costuri și rata de retenție.
Efectuarea reconcilierilor lunare cu partenerii Moldcell
CERINȚE FAȚĂ DE CANDIDAT
Studii universitare finalizate.
Experiență profesională relevantă de 1–2 ani în analiza datelor, analiza comercială, CRM, marketing sau business analysis – constituie un avantaj.
Cunoștințe avansate de Microsoft Excel și SQL.
Experiență practică în prelucrarea, analiza și interpretarea datelor.
Abilități analitice, gândire logică și capacitate de identificare și soluționare a problemelor.
Înțelegerea comportamentului clienților și orientare spre rezultate comerciale.
Capacitatea de a transforma datele în concluzii clare și recomandări practice.
Atenție la detalii, inițiativă și bune abilități de comunicare și colaborare.
COMPETENȚE SUPLIMENTARE
Experiența în segmentarea clienților și analiza campaniilor comerciale.
Cunoștințe de analiză statistică.
Experiență în analiza Churn, retenției și ciclului de viață al clientului (Customer Lifecycle).
Experiență în telecomunicații, banking, fintech, retail sau alte domenii B2C.
COMPETENȚE LINGVISTICE
Limba
română
– cunoaștere
obligatorie
Limba
engleză
și
limba
rusă
–
nivel
mediu
de
cunoaștere.
Location: Limerick
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Within Membership Services, we bring that mission to life by transforming every touchpoint into a catalyst for progress, so members feel equipped to rise to the moment, every moment.
WHOOP is seeking a Change Management Specialist to help Membership Services successfully adopt, embed, and sustain operational change. This role will help shape and operate the team’s change management framework, supporting changes to products, policies, processes, tools, and ways of working. This includes change intake, impact assessment, sizing, governance, implementation planning, adoption measurement, and reinforcement.
You will partner closely with Learning & Training, Quality, Knowledge Management, Support Operations, and Readiness to translate upcoming changes into coordinated, practical plans. You will help ensure Membership Services leaders and representatives understand what is changing, why it matters, how their work will be affected, and what support they need to confidently serve our members.
Through structured planning, frontline engagement, data, and feedback, you will identify adoption risks, coordinate the right support, and help ensure changes are clearly understood, effectively implemented, and sustained over time - enabling Membership Services to consistently deliver the distinguished service our members expect.
RESPONSIBILITIES
- Manage the Membership Services change intake, assessment, and sizing process, evaluating the impact on both members and internal teams to determine the appropriate path.
- Build and execute right-sized change plans that define the intended member experience, impacted audiences, communications, enablement needs, milestones, dependencies, risks, ownership, and success measures.
- Coordinate with Learning & Training, Quality, Knowledge Management, and Support Operations to ensure representatives have the guidance, skills, processes, and resources needed to provide accurate and consistent member support.
- Assess the impact of upcoming changes on AI-enabled support and automation, coordinating updates to knowledge, workflows, guardrails, testing, and escalation paths to ensure accurate and consistent member experiences from launch.
- Manage assigned changes through implementation, adoption, and reinforcement, anticipating potential member friction and ensuring teams are prepared to support the experience from launch.
- Partner with Launch Readiness Specialists on complex initiatives, leading or supporting the employee impact and adoption workstream while bringing frontline and member insights into readiness decisions.
- Engage Membership Services leaders and frontline teams to validate impacts, identify adoption barriers, gather feedback, and ensure change plans reflect the realities of the member experience.
- Track adoption and outcomes using employee feedback, training and knowledge indicators, quality trends, process adherence, operational performance, and member contact data; coordinate targeted action where gaps emerge.
- Provide clear stakeholder updates, facilitate post-implementation reviews, and apply lessons learned to reduce member friction and continuously improve how change is delivered across Membership Services.
QUALIFICATIONS
- 2+ years of experience in change management, project coordination, enablement, operations, or a related field.
- Experience supporting change from planning through implementation, adoption, and reinforcement.
- Strong organizational and project management skills, with the ability to manage multiple priorities and timelines.
- Excellent communication and stakeholder management skills, with the ability to translate complex information into clear, practical guidance.
- A member-first, data-informed approach to identifying risks, measuring outcomes, and improving the experience.
- Fluency with AI-enabled tools and the judgment to use them responsibly while maintaining high standards for accuracy and quality.
- Demonstrated passion for performance, health and wellness, and the WHOOP mission.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The Ireland base salary range for this full-time position is €40,000 - 55,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
As a Junior Application Security Analyst in the Information Security team, you will help secure Checkout.com http://Checkout.com’s software applications throughout the Secure Software Development Lifecycle (SSDLC). You will work closely with developers and product teams to integrate security early in the development process, identify and oversee the remediation of vulnerabilities, and ensure adherence to secure coding practices and application security standards. This role focuses on practical, hands-on security support while also growing your expertise in application security.
KEY RESPONSIBILITIES
SSDLC & Secure Coding
- Assist in integrating security controls into the SSDLC.
- Support the creation and maintenance of secure coding guidelines (e.g., OWASP Top 10, CERT Secure Coding Standards).
Application Security Testing
- Run a Static Application Security Testing (SAST) and Software Composition Analysis (SCA) scans.
- Conduct API security testing.
- Support CI/CD pipelines to keep secure and effective integration.
THREAT MODELING & APPLICATION SECURITY ANALYSIS
- Participate in threat modeling sessions.
- Document identified threats, assess risks and provide mitigation recommendations.
- Assist in code and system reviews to analyse security in company’s products.
VULNERABILITY MANAGEMENT
- Triage and prioritise vulnerabilities from automated scans.
- Track, verify and ensure security flaws remediation.
- Assist to automate an AppSec pipelines
COLLABORATION & AWARENESS
- Collaborate with engineering teams to integrate security into product design and improve existing systems.
- Help deliver training and awareness on SSDLC best practices and secure coding.
- Contribute to security documentations.
REQUIRED SKILLS & EXPERIENCE
- 1–3 years in application security, secure software development, or related IT/security role.
- Understand basic network technologies and protocols (HTTP, TCP/IP, DNS and the OSI model).
- Understanding of common software vulnerabilities and their mitigations.
- Basic programming experience in a popular language (e.g., Python, JavaScript, Golang).
- Understanding of CI/CD pipelines and DevSecOps principles.
- Basic understanding of cloud technologies (AWS, GCP or Azure) and GitHub security features.
- Strong attention to detail in documentation and assessments.
PREFERRED
- Familiarity with SAST/DAST/SCA tools and API security testing platforms.
- Exposure to cloud-native application security (AWS, Azure, GCP).
- Understanding of container security (Docker, Kubernetes).
- Experience of participating in Capture The Flag (CTF) competitions.
KEY COMPETENCIES
- Eager to learn and expand technical skills in application security.
- Effective communicator with both technical and non-technical audiences.
- Collaborative and proactive problem solver.
- Ability to prioritise work.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Madrid, Spain
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
What You Will Do
Conduct direct sourcing activities to identify potential candidates for Aleph in 100+ countries.
Use a variety of sourcing techniques to build a robust candidate pipeline.
Engage potential candidates globally through appealing outreach methods.
Collaborate with hiring managers and recruiters to understand specific candidate needs and profiles.
Maintain and update candidate databases.
Partner with our Talent Advisors to support global searches and strengthen the business.
What We Are Looking For
English fluency is a must. Proficiency in additional languages is a significant advantage, as it allows you to connect with a wider pool of global talent.
A genuine desire to understand new cultures and learn innovative sourcing strategies.
A proactive mindset: you create opportunities rather than wait for them.
The ability to communicate ideas clearly and engagingly, both verbally and in writing.
A keen eye for detail and the ability to manage multiple tasks effectively.
Currently pursuing or recently completed a degree in Human Resources (Relaciones Laborales y Recursos Humanos), Business Administration (ADE), International Relations (Relaciones Internacionales) or a related field.
Why Join Aleph
Impact:
Your sourcing work feeds real hiring pipelines for Aleph teams in 100+ countries, so you contribute to meaningful projects from the start.
Growth:
Mentorship from experienced Talent Acquisition professionals and hands-on training in direct sourcing, outreach and the full recruiting lifecycle.
Team culture:
A stimulating, international team working across four continents, where curiosity is welcome and you will have fun along the way.
Market context:
Aleph represents leading platforms such as TikTok, Google and Amazon across 130+ markets, giving you a close look at how a global digital advertising business hires.
Flexibility:
A hybrid setup in Madrid, with 2 to 3 office days per week alongside the team.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
As an AI Training Specialist (Data Annotation), you’ll play a key role in helping train and improve artificial intelligence (AI) systems. Labeling and categorizing data (such as text, images, or short videos) according to detailed project guidelines.
УдалённоСША; This is a fully remote position, but you must be located within the United States
Responsibilities:
— Work remotely as part of PIN-UP Partners, a recognized affiliate program and direct advertiser in the iGaming sector.
Benefits:
— Remote work opportunity.
Note: Multiple related positions are listed with links, but this vacancy specifically refers to the Traffic – Crowd Specialist role.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We are looking for a detail-oriented, hands-on and proactive Sr. Payroll Specialist to Lead our in-house payroll operations in Spain. This role is responsible for the end-to-end monthly payroll cycle, from validating employee changes and processing payroll in A3innuva to reviewing results, resolving discrepancies, and ensuring compliance with applicable requirements. The Sr. Payroll Specialist will work closely with People Operations and Finance to maintain accurate payroll data, strong controls, and a reliable employee experience.
What challenges you'll be solving
🚀
In-house Payroll
Own the end-to-end monthly payroll process in-house, ensuring accurate calculations, timely processing, and salary payments.
Collect, validate, and process payroll inputs, including new hires, terminations, salary changes, bonuses, variable compensation, absences, leaves, and other employee changes.
Prepare and review payroll calculations, payslips, payroll reports, and supporting documentation before final approval.
Manage payroll adjustments, retroactive payments, off-cycle payments, and corrections when required.
Manage Social Security processes and submissions, including SILTRA, Sistema RED and CRA files, as well as payroll-related tax filings (Modelo 111, 190, 216 and 296).
Handle employment administration, including employee registrations and terminations, contract preparation and registration through Contrat@, and employment certificates.
Manage sick leave, work-related accidents, maternity/paternity and other leave processes, including the relevant registrations and communications with Social Security and official authorities.
Manage payroll-related employee queries and resolve day-to-day employment administration matters.
Compliance, Controls & Reporting
Ensure payroll practices are aligned with applicable Spanish employment legislation, collective bargaining agreements, tax requirements, and internal policies.
Maintain accurate payroll documentation and support internal and external audits.
Monitor payroll deadlines and maintain robust controls across the monthly payroll cycle.
Prepare payroll reports, reconciliations, and people-cost data in collaboration with Finance.
Coordinate annual payroll processes, including tax certificates, annual reconciliations, and other statutory reporting requirements.
Handle confidential employee and compensation information with the highest level of discretion.
Maintain payroll data quality and ensure consistency between A3innuva, HiBob, and Finance records.
Identify opportunities to simplify, standardise, and automate payroll processes.
Stakeholder Management
Partner closely with People Operations and Finance to ensure accurate employee data, effective controls, and reliable reporting.
Coordinate with relevant external providers, advisors, and authorities when needed for specific payroll or compliance matters.
Communicate payroll timelines, required inputs, and relevant changes clearly to employees and managers.
What you'll need
🤝
Proven hands-on experience managing end-to-end payroll in-house in Spain.
Practical, hands-on experience with A3innuva is essential; candidates without this experience will not meet the role requirements.
Strong knowledge of Spanish payroll practices, employment legislation, Social Security contributions, tax withholdings, and collective bargaining agreements.
Experience managing payroll calculations, payroll incidents, reconciliations, and statutory deadlines.
Strong analytical skills and excellent attention to detail.
Ability to handle sensitive information confidentially and professionally.
Experience working with HRIS and payroll systems; experience with HiBob is a plus.
Proficiency in Excel or Google Sheets.
Strong organisational skills and the ability to manage recurring deadlines independently.
Fluency in Spanish and working proficiency in English.
What Success Looks Like
Monthly payroll is processed accurately and on time, with clear ownership from input collection through final reconciliation.
Payroll discrepancies and employee queries are resolved efficiently.
Data is consistent across A3innuva, HiBob, and Finance records.
Payroll processes and controls are documented, reliable, and audit-ready.
Payroll operations remain compliant and improve continuously.
What we offer
😎
We have a strong and sustainable foundation where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
A role with direct, visible impact: in 12 months you will have changed how People Operations works at seQura.
A senior role with real ownership over payroll governance, compliance, systems, data and AI-enabled People workflows.
Exposure to key internal stakeholders across People, Finance, Legal, Compliance and business teams.
23 vacation days + 2 days of free disposal per year.
Professional development workshops and seminars.
Flexible compensation plan for transportation, restaurants and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility support via Kleta.
Free access to healthy, organic and sustainable fruits.
Wellness Programme covering 6 areas: occupational, physical, financial, emotional, social and environmental.
Our hiring process
Intro call with People (30 min)
Competency interview with the hiring manager (60 min)
Final panel with stakeholders (60 min)
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.
Do you want to be part of the change? Join us! 👇
УдалённоPhilippines
УдалённоKazakhstan; Georgia; Poland; Spain; Lithuania; Serbia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоChile; Brazil; Ability to collaborate with international teams and coordinate across time zones
United States, Los Angeles, CA
УдалённоСША; This role is open to candidates based within U.S; You can work from anywhere within those time zones
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively
УдалённоCanada; Calgary; Vancouver; Toronto; Montreal; We welcome applicants from all backgrounds and are committed to providing equal opportunities