Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Go-To-Market Compensation Lead to build and scale the incentive compensation programs that support our revenue growth. You’ll lead compensation design in partnership with the Head of Revenue Operations and GTM and Finance leadership, translating business priorities into plans that are clear, motivating, and financially sound.
You’ll own commission operations end to end, including our incentive compensation management (ICM) system. This is a hands-on leadership role for someone who can move from strategic recommendations to detailed execution, operate independently through ambiguity, and take extreme ownership of both the numbers and the employee experience.
What you’ll do
- Lead compensation design: Partner with the Head of Revenue Operations and GTM and Finance leadership to develop and evolve incentive plans across GTM roles. Recommend performance measures, payout structures, accelerators, and crediting rules that align incentives with company goals.
- Model business impact: Build scenarios to assess compensation cost, earnings opportunities, and incentive alignment. Evaluate plan performance and recommend changes as our products, pricing, and go-to-market motion evolve.
- Own commission operations: Run the full commission cycle, from source-data validation and crediting through calculations, reconciliation, approvals, and payroll handoff. Deliver accurate, on-time payouts and resolve questions and disputes with clear, consistent reasoning.
- Own the ICM system: Lead system configuration, plan implementation, testing, administration, and ongoing improvements. Partner with systems and data teams to maintain reliable integrations and reduce manual work.
- Build scalable processes and controls: Establish documentation, approval workflows, and audit trails for plans, exceptions, and adjustments. Create consistent processes for new hires, role changes, departures, and territory or account changes.
- Make compensation understandable: Lead plan communications and enablement so employees and managers understand how incentives work. Be the trusted point of contact for compensation questions and complex edge cases.
- Partner with Finance: Provide reliable payout reporting, accrual inputs, forecasts, and variance analysis. Maintain visibility into compensation spend and proactively flag risks or discrepancies.
WHAT YOU BRING
- Relevant experience: 4+ years of GTM compensation experience in SaaS or another high-growth industry, with meaningful ownership of both plan design and commission operations.
- Autonomy and extreme ownership: A track record of setting priorities, identifying gaps, making sound recommendations, and driving work to completion without close supervision. You surface risks early and stay accountable through resolution.
- Exceptional attention to detail: A rigorous approach to validating data, testing calculations, documenting decisions, and catching errors before they affect payouts.
- Hands-on systems expertise: Experience administering an ICM platform and working with the CRM, finance, and payroll data that feed commission processes.
- Strong analytical judgment: Advanced spreadsheet and financial modeling skills, with the ability to evaluate trade-offs and turn complex analysis into practical recommendations.
- Clear communication and partnership: The ability to influence senior stakeholders, explain complex compensation mechanics simply, and handle sensitive information with discretion.
- Tact and sound judgment: The ability to handle exception and clarification requests from Sales tactfully, balancing responsiveness with consistent application of compensation policies. You know when to resolve requests independently and when to escalate to senior leadership with clear context and a recommendation.
- AI perspective and drive: A strong perspective on how AI is changing traditional commissions and compensation plan processing, and a passion for putting that perspective into practice across the business while maintaining accuracy, transparency, and controls.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Systems implementation: Experience implementing or migrating an ICM platform and automating compensation workflows.
- Technical fluency: SQL or BI skills to investigate data issues and improve reporting.
Tech Lead role for a large international client, focusing on a modern corporate platform with microservices and microfrontends. Requires 70% .NET and 30% React work, including hands-on coding, archite….
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Founders Factory is looking for a Founder Community Lead to build and manage a pipeline of prospective founders and maintain an engaged founder community.
Location: United States; Canada
Our client is an established hospitality technology company providing software solutions that connect and optimize the systems hotels rely on every day.
With over 25 years of experience serving international hotel brands, the company specializes in system integrations, telecom analytics, and guest service technology. Now backed by a larger international software group, the business is expanding its portfolio with new AI-powered solutions for the hospitality industry.
About the Role
We are looking for a hands-on
Commercial Lead – Sales & Partnerships
to drive new business, develop strategic partnerships, and build a scalable sales function.
This is a
player-coach role
combining direct sales with go-to-market development and future team leadership. You will own the new-business pipeline, personally close deals, establish repeatable sales processes, and gradually build and develop the commercial team.
The ideal candidate is a B2B software sales professional who enjoys both winning new customers and building commercial processes from the ground up.
Key Responsibilities
Drive new business:
Own revenue targets and generate new bookings across established software products and emerging AI solutions.
Manage full-cycle sales:
Identify prospects, generate leads, conduct discovery calls and demonstrations, negotiate contracts, and close deals with hotel groups, management companies, and hospitality brands.
Develop go-to-market strategies:
Define target customer segments, positioning, messaging, sales processes, and commercial approaches for new and existing products.
Build strategic partnerships:
Establish and expand relationships with telecom providers, cloud telephony vendors, managed service providers, and hospitality technology partners.
Launch AI solutions:
Work closely with the product team to bring new AI-powered products to market, contributing to pricing, packaging, and commercialization strategies.
Establish scalable sales processes:
Develop sales playbooks, pipeline management practices, CRM processes, and accurate forecasting.
Build and develop the team:
Coach existing sales resources and support recruitment, onboarding, and development as the business grows.
Collaborate across functions:
Partner with product, marketing, and customer success teams to support customer acquisition and sustainable revenue growth.
Requirements
4–8 years of experience
in B2B software, SaaS, or technology sales, with a demonstrated track record of achieving or exceeding sales targets.
Proven experience in
new-business acquisition, outbound prospecting, and full-cycle sales
, from lead generation to contract signature.
Experience developing sales processes, building a sales playbook, launching a new product, or establishing a new market or customer segment.
Ability to engage both technical stakeholders (IT, telecom, technology teams) and commercial decision-makers (business owners, general managers, executives).
Experience mentoring, coaching, or managing sales professionals, with an interest in building a team.
Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting.
Strong communication, negotiation, and relationship-building skills.
A proactive, independent approach and the ability to operate effectively in a growing business.
Nice to Have
Experience selling hospitality technology, hotel management software, PMS integrations, cloud telephony, or guest experience solutions.
Experience commercializing AI products or introducing new technology categories to the market.
Background in channel sales, strategic partnerships, or reseller network development.
Experience in an early-stage startup, growing software company, or entrepreneurial business environment.
Previous involvement in hiring and onboarding sales team members.
What We Offer
A fully remote opportunity based in the
United States or Canada
.
Significant ownership of new-business sales, go-to-market strategy, and commercial development.
The opportunity to bring innovative AI-powered solutions to the hospitality market.
The autonomy to develop sales processes and influence commercial strategy.
A clear opportunity to grow into broader sales leadership as the team expands.
The backing and resources of an established international software group.
Location: Dubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Beirut, Lebanon; Amman, Jordan; Karachi, Pakistan
Summary:
Müller's Solutions is looking for a certified SAP WRICEF Lead to manage all custom objects (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms) on our SAP S/4HANA Public Cloud project . This is a remote role.
Description:
Own the WRICEF inventory and track status, effort and delivery
Review functional specs and write technical specs
Decide the right extensibility approach (key user, developer, side-by-side BTP)
Coordinate ABAP, Fiori and Integration developers; build forms and flexible workflows
Requirements
6+ years SAP technical experience with a lead role on S/4HANA Public Cloud
Valid SAP S/4HANA Cloud Public Edition certification (extensibility/development)
Strong knowledge of clean core and Public Cloud extensibility options
Experience leading small technical teams
УдалённоleadDubai, United Arab Emirates; Cairo, Egypt; Riyadh, Saudi Arabia; Beirut, Lebanon; Amman, Jordan; Karachi, Pakistan
Location: Yerevan, Armenia
Description
Digitain is looking for a Planning and Budgeting Team Lead to fill the vacancy.
Responsibilities
Prepare annual budgets for the company
Conduct daily monitoring of budget execution across all directorates
Analyze budgets at both departmental and organization-wide levels
Monitor and analyze individual budget line items to ensure proper allocation and utilization of funds
Review, revise, and reallocate budgets as necessary
Analyze financial data and extract relevant insights to support informed decision-making
Ensure adherence to established budgeting policies and procedures
Maintain close collaboration with all departments to ensure effective budget management
Perform other duties assigned by the direct supervisor within the scope of the position
Requirements
Bachelor's degree in Accounting, Finance or relevant field
5+ years of proven work experience
Proficient in Microsoft Office (MS Office), Jira, 1C, and ERP systems
Excellent analytical and problem-solving skills
Knowledge of Armenian, Russian and English languages
Time-management abilities
Strong personnel management and organizational skills.
Excellent negotiation skills
Location: Singapore
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
THE ROLE
You’ll lead Tempo’s go-to-market efforts across APAC—building the relationships, commercial pipeline, and regional team that bring stablecoin payments to enterprises across the region. This is a hands-on regional leadership role: you’ll originate and close business yourself while laying the groundwork for a growing APAC presence.
You’ll work directly with executives, clients, and regulators, bringing an established regional network and the judgment to navigate distinct markets. Based in Singapore or Hong Kong, you’ll shape where Tempo invests its time, turn customer needs into commercial opportunities, and help build the team to expand our reach.
RESPONSIBILITIES
- Build and execute Tempo’s APAC go-to-market strategy, prioritizing markets, customers, and partnerships with the strongest potential for adoption.
- Source, develop, and close enterprise and partner opportunities, owning the commercial process from first conversation through agreement.
- Build trusted relationships with senior executives, clients, and regulators across the region, representing Tempo with credibility and sound judgment.
- Activate and expand your regional network to generate a consistent pipeline of meaningful commercial opportunities.
- Adapt Tempo’s approach to the needs of individual APAC markets, including Singapore, Hong Kong, Korea, and Japan.
- Partner with product, engineering, Legal, and the global GTM team to assess customer needs, scope opportunities, and support successful launches.
- Help recruit and develop the APAC team, establishing clear priorities and effective coordination across regional commercial and solutions roles.
- Build practical systems for pipeline management, forecasting, and follow-through, keeping the global team informed of regional progress and market feedback.
QUALIFICATIONS
- A track record of originating and closing complex commercial deals in APAC, with personal ownership of pipeline and business outcomes.
- An established network of regional decision-makers and the ability to build trusted relationships with executives, clients, and regulators.
- Experience leading a regional business or commercial function, or exceptional evidence of operating independently with comparable scope and judgment.
- Deep familiarity with APAC markets and an understanding of how customer needs, business practices, and stakeholder relationships differ across countries.
- Strong commercial instincts combined with enough technical fluency to understand infrastructure products, assess use cases, and lead substantive customer conversations.
- Experience in payments, stablecoins, fintech, or crypto infrastructure is a plus.
- Ability to build a team while remaining hands-on in sourcing opportunities, managing relationships, and closing business.
- Clear communication, customer focus, persistence, and optimism, with the ability to operate effectively in a fast-moving environment without an established playbook.
– Разработкой проектной и рабочей документации систем водоснабжения и водоотведения (внутренние сети). – Моделированием и расчётом систем водоснабжения и водоотведения.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ SALES TEAM LEAD (SMALL OR MID-MARKET) ⭐
We're opening Sales Team Lead roles in France to lead some of our growing crews of Sales:
- Mid-market teams, covering companies with 30–300 employees.
- A very small businesses team, covering companies with fewer than 10 employees, run fully inbound.
In this role, you will own acquisition on one of the Small / Mid-Market segments in France and run the business end-to-end. You'll be hands-on in the field while coaching and scaling a crew of Sales to win the associated market.
This position sits at the heart of our growth ambition. We have just passed the one million member milestone, and this is only the beginning. We're accelerating acquisition in France, and Mid-Market is one of the core pillars of that plan.
Why mid-market is exciting at Alan:
- A large market with real momentum. You'll lead growth on a big B2B segment where our offer is already winning. We have strong references to build on.
- Faster cycles, real stakes. Deals typically involve HR, Finance and the CEO, and sometimes a broker. Cycles are shorter than in Enterprise, so you see the results of your decisions quickly.
- A strong product story. Companies in this range want a modern, digital health experience with fair pricing. They also want simple HR administration. This is where Alan stands out against traditional insurers and brokers.
- Attractive economics. The segment has solid margins and is a key pillar of Alan's path to profitability in France.
⭐ WHAT YOU WILL DO ⭐
You will be the Sales leader of one of the Small / Mid-Market crews in France, responsible for both hitting the numbers and building the machine. More precisely, you will:
- Own the associated Mid-Market acquisition plan in France. Design and execute the go-to-market strategy for 30–300 employee customers, from targeting to closing, to reach ambitious acquisition targets.
- Lead a team of Sales:
- Drive hiring, onboarding and career development as we scale the crew.
- Help each team member reach their targets with clear expectations, rigorous follow-up, and ongoing coaching on methodology, deal execution and pipeline management.
- Be in the field with the team: joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates.
- Empower every member of the crew. Create the conditions for everyone to reach and exceed their goals: a strong feedback culture, clear ownership and autonomy.
- Ensure market fit and remove blockers. Surface customer expectations, patterns and blockers. Make sure they're addressed through the right plans (product, pricing, ops, marketing, etc.).
⭐ IS IT WHAT YOU ARE LOOKING FOR? YOU MAY BE A GREAT FIT AT ALAN IF YOU... ⭐
- Have at least 6 years of experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader
- Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction and help people grow
- Have full working proficiency in French, and an advanced level of English for internal communication
- Have a very hands-on mentality: you love being in the field with your team, joining customer meetings, helping on tough negotiations and sharing what works
- Have experience selling to small or mid-market companies (30–300 employees) in multi-stakeholder deals
- Are comfortable operating in fast-paced, ambiguous environments, and can prioritize ruthlessly
- Are data-driven and analytical: you know how to use KPIs to drive performance, run analyses and make decisions
- Have strong cross-functional collaboration skills and an appetite for building things with others (sales ops, marketing, etc.)
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Nantes, Biarritz or Annecy
Nice-to-have:
- Experience selling to HR, Finance and C-level stakeholders
- Having already opened or scaled a new segment or market in a fast-growing company
- Experience selling insurance, benefits, HR tech or SaaS
For this opportunity, we are aiming to hire within the D-F level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote, USA
About the role
Chime is building a world-class Member Services organization, and the quality of that experience starts long before a member ever reaches an agent. It starts with how well that agent was trained. We're creating this role to raise the bar on two things at once: how consistently training gets delivered across our partner network, and how accountable our BPO partners are for delivering it well. As our Sr. Training Lead, you'll own training governance for Operations and Member Experience, spend real time in the classroom at our vendor sites training new hire agents yourself, and hold our partners' training teams to a higher standard than they've been held to before.
This is a new role on our Learning, Training, and Content Operations team. It's remote, with approximately 30% domestic and international travel to our BPO partner sites.
In this role, you can expect to
Own training execution across our lines of business, ensuring BPO trainers are facilitating our programs and content as expected, that agents are receiving the support they need during new hire training, that agents are completing training on time, and provide feedback to the Learning team about opportunities.
Guide a group of BPO master trainer contractors to drive training excellence with BPO training teams.
Travel to our partner sites roughly 30-40% of the time and train in the room, facilitating new hire classes, delivering Train-the-Trainer ahead of site launches and major releases, and co-facilitating alongside BPO trainers so you see delivery quality firsthand instead of reading about it.
Own trainer effectiveness at our BPOs end to end, including trainer certification and recertification, training lead calibration, a real observation and coaching cadence, and the decision about who is cleared to teach a Chime class.
Hold our BPO partners accountable for training delivery the way a vendor manager would: build the scorecard, run the governance cadence with partner training leadership, bring the data to business reviews, and drive corrective action plans when a site misses.
Measure what matters, using graduation rates (overall and on-time), nesting performance, speed to proficiency, trainer certification rates, and early-tenure quality and performance to find where delivery is breaking down and fix it.
Partner closely with Learning, Content, Quality, Workforce Management, Partner Operations, and LOB Operations so that launches land on time and agents are ready on day one.
Diagnose the gaps in how we train today and partner to rebuild the standard, bringing a point of view on what good looks like rather than waiting for it to be defined for you.
To thrive in this role, you have
7+ years in training, learning, or talent development within a contact center, BPO, or other high-volume service environment, including hands-on facilitation of new hire classes for frontline agents. You are still comfortable in front of a room.
Proven experience managing outsourced or BPO partners and holding them accountable for outcomes, including building performance metrics, governance frameworks, scorecards, and corrective action mechanisms. You've had the hard conversation with a vendor and kept the relationship.
Experience building training governance from the ground up: certification and train-the-trainer programs, facilitation standards, observation and coaching models, and the documentation that makes them hold up over time and under audit.
Strong coaching skills with other trainers, and the judgment to tell the difference between a content problem, a facilitation problem, and an operations problem.
Comfort with data, with the ability to evaluate program effectiveness, identify trends across sites and vendors, and translate what you find into business requirements and decisions.
The ability to influence without authority across internal stakeholders and external partners at every level, from a trainer on the floor to a partner's site leadership.
Willingness to travel domestically and internationally approximately 30-40% of the time. Experience in financial services, fintech, or another regulated environment is a plus.
#LI-Onsite #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$180,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York, NY (HQ); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp’s Enterprise Marketing team helps win and grow our largest accounts. Across ABM, Product Marketing and Customer Marketing, we shape how Ramp shows up for enterprise buyers, create campaigns that open doors, and equip Sales with the positioning and customer proof to move deals forward. Our customer programs deepen those relationships through peer connections, executive engagement and partnerships that create value for customers and new opportunities for Ramp.
You’ll own a portfolio spanning our Customer Advisory Board, co-marketing programs, and reference programs and quarterly Know Your Customer program. You’ll build trusted relationships with CFOs, senior finance leadership, and customers’ Communications and Marketing teams, creating opportunities that are valuable to both the customer and Ramp.
This is a hands-on role with meaningful ownership. You’ll set program plans, prioritize competing requests, and build the playbooks and systems that keep customer engagement coordinated. You should know when to make an ask, when to change it, and when to hold off. Customer trust and operational rigor matter equally.
You’ll partner closely with Customer Marketing, Product, Sales, account teams, Creative, and Events to bring customer insight into Ramp, help buyers hear from credible peers, and deliver value back to participating customers.
WHAT YOU'LL DO
- Own the planning and execution of Ramp’s customer programs, including the calendar, goals, cross-functional responsibilities, and results.
- Lead Ramp’s Customer Advisory Board, recruiting members, developing programming and building relationships that deepen customer engagement and advocacy.
- Run the Know Your Customer program, helping Ramp employees get to know our customers’ businesses by recruiting participating customers and coordinating employee engagement and communications.
- Develop customer launch and co-marketing programs. Work with customers’ executive, Communications, and Marketing teams to shape the partnership. Secure customer participation and approvals, and coordinate delivery of agreed content and campaigns with Creative and Customer Marketing.
- Build and scale customer reference and advocacy programs, creating the systems that connect the right customers to relevant sales and marketing opportunities.
- Partner closely with Events to recruit and prepare customer speakers for Ramp events, conferences, and executive forums.
- Coordinate customer participation in the Times Square billboard and help customers make use of that visibility.
- Coordinate customer asks across Sales, account teams, PMM, Comms, Events, and Customer Marketing. Maintain a shared record of commitments, approvals, and recent participation to prevent overlapping outreach and follow through on what we promise customers.
WHAT YOU NEED
- You’ve built or significantly scaled customer programs at a high-growth B2B company, including personally recruiting, hosting and maintaining relationships with senior customer leaders.
- You’re credible with Fortune 500 C-suite and VP-level customers and comfortable working directly with GTM and company leadership.
- You’re comfortable owning a number. You can set goals, report on coverage and engagement, and explain how customer participation supports pipeline or expansion using a defensible methodology.
- Strong cross-functional partnership with PMM, Events, Creative, Sales, account teams, and Growth Marketing, including aligning responsibilities and resolving competing customer requests.
- The ability to set direction and personally manage execution against programs objectives.
- Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
- AI fluency and practical automation skills that reduce manual work while maintaining sound judgment, accurate records, and customer trust.
- Systems thinking: experience building intake, readiness and permission standards, workflows, and reporting that other teams actually use.
NICE-TO-HAVES
- Experience in fintech or B2B SaaS, particularly with enterprise customers or finance leaders.
- Experience launching or scaling a CAB, customer reference program, or advocacy function.
- Experience partnering with Creative, Content, or Events on customer co-marketing and recognition.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote; New York
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re hiring a Sales Execution & NA Enablement Lead to raise how our enterprise sellers plan, pursue, and win complex, technical deals. This is not a traditional training role. You’ll set the standard for what great enterprise selling looks like, turn it into artifacts and operating rhythms, and make sure sellers and managers actually use it.
The role has two mandates: own key global sales execution programs, and act as the primary Enablement partner to North America sales leadership. You’ll work closely with the Global Head of Enablement, Sales Leadership, RevOps, Product Marketing, Product & Technical Enablement, and FDE.
What you’ll do
- Own enterprise sales execution: Build and operationalize the critical artifacts that drive excellent sales execution.
- Enable sellers to win technical enterprise deals: Coach reps to build business cases with champions, read 10-Ks, and connect ElevenLabs capabilities to measurable outcomes for technical and economic buyers.
- Partner with NA leadership on enablement: Diagnose field gaps and adapt global programs to NA needs, including competitive positioning, developer-led motions, and vertical playbooks.
- Facilitate globally: Lead highly engaging, practical sales execution sessions, not just build the programs behind them.
- Manage the coaching and operating rhythm: Embed selling standards and artifacts into how managers inspect deals and coach sellers.
- Build the foundation for a vertical selling motion: Lay the groundwork for vertical selling, which is becoming a global priority, not just an NA need.
- Execute in an AI-native way: Use AI to scale coaching, practice, and reinforcement, going beyond general AI fluency.
Requirements
- 10+ years experience in enterprise sales leadership and enablement experience, ideally in an AI-native or developer-focused company
- Excellence building and operationalizing value-selling artifacts across sales org with measurable results
- Experience with MEDDICC, Command of the Message, Challenger, or similar methodologies, and the judgment to adapt them
- Experience enabling frontline sales managers and building strong coaching methodologies
- AI fluency, and comfort building in a fast-growing environment where the operating model is still taking shape
- Enough technical depth to credibly support sellers selling to developers and technical buyers
- Proven cross-functional influence across Sales, RevOps, PMM, Product, and FDE teams
- Bonus: Experience working in voice AI
Location
This is a remote-first role. Candidates must be based in North America.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion's engineering and product teams are shipping faster than ever, which means there's more for customers to discover, understand, and adopt than ever before. We're looking for a Product Marketing Manager to drive awareness of new Notion features and capabilities, and to run the programs that turn early activation into lasting adoption. This is a full-stack role: you'll flex across launches, growth programs, and pricing and packaging. That last one means helping decide how new capabilities map to plans and tiers, and making sure customers can tell what they get and what they pay for. You're a messaging master with a genuine point of view: someone who can build narratives sharp and specific enough to cut through an increasingly noisy market, and a strategic partner to Product from early development all the way through go-to-market.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Lead launches big and small, coordinating efforts across our Marketing and GTM org to land a successful launch day.
- Drive continued awareness, growth, and adoption of high-PMF features well after launch day. Launch is the start of the story, not the end of it.
- Take on pricing and packaging projects for new capabilities, working with Product, Design, and Web to decide whether something becomes a new SKU or tier or joins an existing one, then landing the change on notion.com/pricing http://notion.com/pricing, in-product, and in release comms.
- Serve as a strategic partner to Product, informing strategy during product development, competitive positioning, and user insights.
- Collaborate with Enterprise PMMs and Sales to build sales enablement materials that turn product capability into stories reps can use in the field.
- Partnering with Demand Gen and Lifecycle on sequences, webinars, and more.
SKILLS YOU'LL NEED TO BRING:
- 10+ years directly relevant experience in product marketing or adjacent marketing function.
- A distinctive point of view and the creativity to build narratives that stand out in a crowded, noisy market.
- Experience running product launches, adoption, or growth programs, ideally at a fast-moving product or technology company.
- A real point of view on pricing and packaging, or the appetite to build one fast. You can reason about plans, tiers, and value, not just features and launches.
- Strong cross-functional skills, comfortable coordinating Product, Design, Engineering, Sales, and Marketing toward one outcome.
- Genuine passion for shaping the future of work with AI, a growth mindset, and a scrappy, high-ownership approach to getting things done.
- Sharp writing and storytelling instincts: you know the difference between a headline that's technically accurate and one that actually lands.
NICE TO HAVES:
- You're already a Notion user, fluent in the product and plugged into the community.
- You look beyond just AI & tech companies for creative inspiration
- You're a pro at building and using agents, inside Notion and beyond.
- You've worked through a pricing or packaging change before, such as a new tier, a plan change, or a paywall, and can talk about the tradeoffs.
- PMM experience at a larger company, though we care more about your instincts and ownership than your resume's logos.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $270,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Technical Delivery Lead, Emerging
Role:
Technical Delivery Lead, Emerging
Location:
India
Experience Level:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery
Work Model:
Full-time; India-based, working with distributed teams across the United States, India, and Latin America
Reports To:
Head of AI Delivery
Why Join Turing Intelligence?
Turing Intelligence builds and deploys production AI systems for enterprise clients. Our delivery teams work directly in client environments, translating high-value business problems into reliable systems that can operate at enterprise scale.
The Emerging portfolio spans consumer goods, supply chain, real estate, manufacturing, media, and other complex operating environments. This role ensures that multiple concurrent engagements reach production on time, meet their commercial commitments, and create the confidence required to earn follow-on work.
This is a high-ownership role for a technical delivery leader who can move between architecture, staffing, delivery health, and commercial decisions. Engagement managers own the client relationship; you will own how the work is engineered, staffed, reviewed, and recovered when delivery moves off plan.
As the Technical Delivery Lead, Emerging, You Will
Own Portfolio Delivery Health
Establish a clear operating view across every active engagement, including delivery status, burn against plan, margin, staffing, technical risks, and client commitments. Identify issues early, intervene directly, and ensure recovery plans have accountable owners and measurable outcomes.
Assure Architecture and Production Readiness
Set and enforce the technical review bar for production AI systems. Review architecture across retrieval, orchestration, evaluation, guardrails, observability, scalability, and security, and ensure every proposed SOW receives appropriate technical review before signature.
Lead Distributed Forward-Deployed Teams
Build staffing plans for each active SOW, allocate engineers across competing priorities, reduce avoidable bench time through redeployment, and hire and calibrate engineers against a consistently high bar. Lead teams distributed across the United States, India, and Latin America.
Shape Scope, Estimation, and Commercial Commitments
Partner with pre-sales and engagement leaders on scoping, estimation, delivery plans, and change control. Challenge assumptions before commitments are made, protect delivery margin, and ensure client expectations match the work that can be staffed and delivered.
Turn Delivery into Platform Leverage
Work with the Chief AI Architect and platform leaders to apply shared architecture and evaluation standards, identify reusable components, and turn successful engagement work into capabilities that improve future delivery.
How Success Will Be Measured
First 90 Days
Create a delivery-health baseline for every Emerging account, including status, burn against plan, margin, and material risks. Put an FDE staffing plan in place for every active SOW and establish a technical review before every new SOW is signed.
First Year
Maintain Emerging delivery gross margin at or above 40%, prevent avoidable client escalations from reaching the GM without warning, reduce bench time through active redeployment, and contribute at least two reusable components to the Enterprise AI platform.
The Anti-Sell
Portfolio-level accountability:
This is not a single-project delivery role. You will oversee several engagements with different clients, technical risks, staffing constraints, and commercial commitments at the same time.
Hands-on technical leadership:
This is not a PMO or governance-only position. You must be able to inspect architecture, challenge technical decisions, and guide teams through production issues. Candidates without recent hands-on engineering judgment are unlikely to be successful.
Commercial accountability:
Delivery quality and margin are inseparable in this role. You will be expected to challenge weak estimates, manage change, redeploy capacity, and make difficult tradeoffs when client demand exceeds the funded scope.
Client-facing pressure:
You will step into troubled engagements, surface uncomfortable facts early, and work with engagement leaders to reset plans without damaging client trust.
Distributed execution:
The portfolio relies on teams across multiple regions and time zones. You must be comfortable making staffing and delivery decisions across the United States, India, and Latin America.
Our Technical Delivery Leaders Typically Have
Enterprise delivery leadership:
12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery.
Portfolio and margin ownership:
A track record of owning delivery outcomes and commercial performance across a portfolio of client accounts—not only a single project.
Recent production AI experience:
Direct responsibility for shipping GenAI or machine-learning systems to production within the last two years.
Technical depth:
Strong working knowledge of LLM and agentic architectures, including retrieval, orchestration, evaluation, guardrails, observability, and production operations.
Delivery and commercial discipline:
Experience with estimation, technical SOW review, staffing plans, change control, delivery recovery, and managing to a P&L.
Leadership across seams:
The ability to align engagement managers, pre-sales, architects, and distributed engineering teams while maintaining clear accountability for technical delivery.
Top-Tier Candidates Will Have
Experience leading forward-deployed or client-embedded engineering teams in an AI, data, or technology-services organization.
Experience in consumer goods, supply chain, real estate, manufacturing, media, or another operationally complex enterprise environment.
A record of turning client-specific delivery work into reusable platform components, delivery accelerators, or technical standards.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Santo Domingo, Dominican Republic
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
As Client Solutions Lead for TikTok (the kind of role often called account manager or client success lead in digital advertising), you will join our Client Solutions team in Santo Domingo. The team is responsible for campaign execution and success, working closely with the Client Partner team to deliver first-class service to clients.
You will work with top agencies and brands across Latam, educating and informing them about the exciting evolution of TikTok’s advertising platform and about Aleph. In partnership with the Client Partner, and in collaboration with the Brand Strategist, you will ensure the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact and targeted media.
What You Will Do
Take part in strategic planning with Sales to grow existing business and generate new business opportunities.
Act as a trusted consultant for top key accounts.
Be the point of contact (POC) for clients, delivering campaign management and reporting on time, and share actionable insights with clients and Sales through quantitative and qualitative analysis of campaign performance drivers (products, budget, costs and creative efficiency metrics against defined KPIs) and delivery.
Ensure SLAs are respected so that Aleph is first class in client service.
On the performance side, optimize accounts to increase spend; on the reservation side, manage the project through to success.
Drive education on products and company updates, and share best practices relevant to clients’ and agencies’ business.
Work with a diverse group of internal cross-functional teams to identify, create and implement creative ad solutions grounded in measurable business results for client partners.
Serve as the go-to contact for the Sales team.
Help educate clients and agencies on product solutions and best practices, and help the team manage relationships with key clients and agency partners (media, creative and marketing partners) to grow existing business.
Maximize ROI for brand campaigns through optimization and upsell recommendations supported by client-facing reports.
Manage large customer relationships, work through conflict and guide groups towards collective business decisions.
Provide feedback to product and tools teams to help us scale our advertising platform.
Organize and manage account information, assets, data and reports.
Keep accurate records of all pending and active campaign plans, and help maintain the campaign schedule and the availability of ad placements.
Work with the product and campaign execution teams to ensure ad specifications and rates are accurate, and take responsibility for campaign reporting and optimization.
What We Are Looking For
At least 3 years of experience in client relationship management and digital media (account management, client services or campaign management).
Bachelor’s degree in Advertising, Marketing, Business or Technology.
Deep understanding of the digital landscape and a passion for social media.
Strong familiarity with online media planning, design and art control (creative review) of advertising pieces.
Experience managing campaigns across digital platforms and ad tech products.
Strong communication and people skills, with experience working directly with clients.
Detail-oriented, with exceptional organizational skills.
Aptitude, creativity and a preference for working in collaborative teams and across business units.
Strong time management and problem-solving skills.
Ability to multitask under challenging deadlines while staying focused on detail.
Fluent in English and Spanish (bilingual).
Why Join Aleph
Impact:
You will work on TikTok campaigns for top agencies and brands across Latam, with a direct line between your work and measurable client results.
Growth:
We provide internal talent with growth opportunities and the chance to learn together as Aleph expands across 130+ markets.
Team culture:
Aleph is a place of many cultures, perspectives and talents. We support each other, and we value partnership and communication because great things take a group of people.
Market context:
Social video is reshaping how brands reach audiences in the Dominican Republic and across Latam. You will help shape that from inside a global platform partner.
Flexibility:
This is a permanent role with a hybrid arrangement, in a team that stays flexible and moves with the speed of change.
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, and our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
ГибридleadSan Francisco; Austin; New York City
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