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Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Barcelona, Spain; Budapest, Hungary; Düsseldorf, Germany; Frankfurt, Germany; Krakow, Poland; Krosno, Poland; Liège, Belgium; Lille, France; Vilnius, Lithuania; Ljubljana, Slovenia; Lublin, Poland; Lyon, France; Madrid, Spain; Città Vittoriosa, Malta; Podgorica, Montenegro; Poland; Sarajevo, Bosnia and Herzegovina; Banská Bystrica, Slovakia; Sofia, Bulgaria; Stuttgart, Germany; Tenerife, Spain; Wien, Austria; Warsaw, Poland; Zagreb, Croatia; Zürich, Switzerland; Petten, Netherlands; Aachen, Germany; Athens, Greece; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bolzano, Italy; Bordeaux, France; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucuresti, Romania; Bucharest, Romania; Buenos Aires, Argentina; Dusseldorf, Germany; Hamburg, Germany; Hannover, Germany; Luxembourg; Amsterdam, Netherlands; Pondicherry, India; Ahmedabad, India; Berat, Albania; Delhi, India; Dnipro, Ukraine; Helsinki, Finland; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Formal Verification (FV) Engineer to join one of our clients' teams. Reporting directly to the Vector Unit Verification Lead, this is a highly technical Individual Contributor (IC) role. In this position, you will be the dedicated formal expert for the VU team, responsible for designing scalable formal testbenches, writing mathematical properties, and ensuring the absolute algorithmic and architectural integrity of our vector pipeline. You will work side-by-side with VU microarchitects to hunt down deep corner-case bugs and achieve formal sign-off on high-complexity arithmetic and execution blocks. Key Responsibilities Block-Level Execution & Convergence Engineering (90%) End-to-End Testbench Ownership: Design, deploy, and maintain robust formal verification environments for complex Vector Unit sub-blocks (e.g., Vector Execution Pipelines, Vector Register File/Rename interfaces, and Vector Floating-Point Units). Datapath & Arithmetic Verification: Implement advanced word-level modeling, bit-blasting, and algebraic rewriting strategies to verify complex IEEE-754 floating-point and integer vector arithmetic units. Proof Convergence Management: Independently diagnose and resolve proof-convergence failures, over-constraints, and state-space explosions using advanced reduction techniques (e.g., case-splitting, black-boxing, and abstraction modeling). RISC-V Vector Compliance: Develop formal environments to mathematically prove that the VU pipeline strictly complies with the RISC-V Vector (V) Extension specification. Simulation Partnership: Collaborate closely with VU simulation engineers to define a razor-sharp boundary between simulation and formal verification, ensuring maximum bug-hunting efficiency and zero coverage gaps. Embedded Mentorship & Best Practices (10%) Formal-Friendly Design: Partner with VU microarchitects during early-stage RTL development to drive formal-friendly coding styles and structural design patterns. SVA Propagation: Review and refine SystemVerilog Assertions (SVA) written by design and simulation peers, establishing best practices for block-level assertions within the VU team. Education: B.S./M.S. in Computer Engineering, Electrical Engineering, or Computer Science with practical industry execution; or a Ph.D. with a research focus on formal methods or computer arithmetic. Experience: 5+ years of production-grade hardware verification experience (or Ph.D. + 1–3 years) with a strong, proven track record of applying formal verification to CPU, GPU, or DSP execution pipelines. Collaboration Style: A self-driven engineer who enjoys deep mathematical puzzles, collaborates seamlessly within a localized block-level team, and can translate complex proof counter-examples into actionable bugs for designers. Datapath Validation Focus: Strong specialization in arithmetic formal verification, algebraic rewriting, and word-level modeling. Familiarity with control-path formal techniques (liveness, safety properties) is highly welcome. Vector Microarchitecture: Good working knowledge of high-width execution pipelines, vector execution units, or floating-point/integer arithmetic hardware. Experience with Out-of-Order execution mechanics is a plus. Formal Tools: Proficient command of commercial EDA formal tools (e.g., Cadence JasperGold/DPV, Synopsys VC Formal, Siemens OneSpin) and their specialized mathematical/datapath apps. Languages: Native fluency in SystemVerilog and SystemVerilog Assertions (SVA). Scripting proficiency (Python, Tcl, or Bash) for testbench automation. Nice to Have RISC-V Core Verification. RISC-V Ecosystem: Familiarity with the RISC-V Architecture, specifically the Vector (V) and Floating-Point (F/D) extension ecosystems. Emulation platforms (Veloce, ZeBu). Core/Bus interface protocols (e.g., AXI/CHI).

Задачи: — Развертывание и поддержка облачной инфраструктуры в AWS (IaC через Terraform) — Администрирование кластеров Kubernetes (EKS) и управление деплоем через Helm — Настройка, оптимизация и защита пайплайнов в GitLab CI и GitHub Actions — Внедрение инструментов сканирования уязвимостей (SAST/DAST) и управление секретами в HashiCorp Vault — Настройка сквозного мониторинга и логирования (Prometheus, Grafana, ELK/Loki, Sentry), оперативное реагирование на инциденты — Участие во внедрении и поддержании практик информационной безопасности по стандарту ISO 27001 — Настройка и поддержка веб-серверов (Nginx), управление VPN, SSL/TLS сертификатами и DNS Требования: — Уверенное знание Linux (Ubuntu/RHEL) и владение Bash для автоматизации — Практический опыт работы с AWS (EKS, IAM, S3, RDS) и Ansible — Глубокое понимание процессов контейнеризации (Docker, Kubernetes) и автоматизации CI/CD — Понимание принципов сетевой безопасности, опыт работы с криптографическими протоколами и системами управления секретами — Знание принципов и практический интерес к внедрению стандартов безопасности ISO 27001 Условия: — Официальное оформление в соответствии с регламентом МФЦА (AIFC) — График работы 5/2, гибкий гибридный формат (сочетание офиса в Алматы и удаленки) с гибким началом дня — Стабильная заработная плата — Интересные и динамичные digital-проекты (включая AI-интеграции и масштабные веб-платформы) — Сильная техническая команда, минимум бюрократии и открытость к вашим технологическим инициативам

Задачи: — Присоединиться к команде, отвечающей за облачное подключение, безопасность и управление парком устройств Hue Bridge. — Участвовать в разработке новой инфраструктуры IoT совместно с облачными инженерами. — Разрабатывать, тестировать и интегрировать программные компоненты Hue Bridge для встроенного Linux. — Улучшать пользовательский опыт и операционные расходы на основе данных с устройств. — Изучать и внедрять инновации в практики и процессы разработки. — Исследовать возможности полного стека разработки IoT программного обеспечения, от устройств до облака. — Разрабатывать с использованием различных языков программирования: C, C++, Bash, Python, C#, Go. Требования: — Сильные навыки проектирования программного обеспечения и способность создавать простые, надежные и элегантные системы. — Опыт работы с подключением, сетями и IoT. — Знания и опыт в области сетевой безопасности. — Знания и опыт в разработке продуктов, основанных на данных. — Глубокие знания и опыт работы с C и/или C++ и Linux (OpenWRT и/или Yocto); Rust и/или Python приветствуются. — Готовность изучать новые среды разработки, языки и платформы. — Хорошее знание английского языка. — Умение работать в команде, проактивность. Условия: — Зарплата в долларах США. — Медицинская страховка и покрытие спортивных активностей. — 26 дней отпуска. — 100% оплата больничных. — 3 дня больничного в год. — Тренинги и практика обмена знаниями. — Корпоративная культура с ориентиром на людей.

Задачи: — Развитие и поддержка IT-инфраструктуры в высоконагруженном гео распределенном проекте; — Обеспечение бесперебойной работы инфраструктуры и сервисов; — Сопровождение bare-metal кластеров k8s; — Сопровождение кластеров Clickhouse, Kafka, PostgreSQL, Aerospike; — Автоматизация процессов; — Обнаружение потенциальных проблем и участие в создании решения по их устранению; — Поиск, тестирование и внедрение новых решений, помогающих оптимизировать текущие процессы и повысить качество предоставляемых услуг; Требования: — Опыт администрирования Linux серверов; — Опыт администрирования Kubernetes; — Опыт администрирования ClickHouse, PostgreSQL, Redis; — Опыт работы с брокерами сообщений (Kafka); — Понимание принципов IaC; — Prometheus stack; — ELK/EFK; Будет плюсом: — Опыт работы с Aerospike; — Опыт использования GitLab CI; — Опыт автоматизации с помощью Ansible; — Владение любым языком программирования или скриптовым языком (Python, Bash, Go и др.); Условия: — Отсутствие дресс-кода и бюрократии; — Рабочий ноутбук на выбор: Mac или PC; — Покупка билетов до Кипра за счёт компании; — Помощь с переездом семьи из любого региона; — Рабочая виза для сотрудника и гостевая виза для членов семьи; — Предоставляем жильё на первый месяц; — Медицинская страховка и мобильная связь; — Бесплатные обеды и напитки; — Всегда полные корзины фруктов и всяких вкусняшек в офисе; — Бесплатные курсы английского и греческого языков; — Оплата занятий спортом; — Частичная оплата школ и детских садов.

Задачи: — Разрабатывать, тестировать и поддерживать сервис оптимизации бэктестов — Поддерживать и улучшать существующий production код (Python, Bash) — Разрабатывать новый инструмент для выбора оптимальной конфигурации торговой системы, который будет быстрее, надежнее и масштабируем на большее количество серверов — Автоматизировать рутинные аналитические и торговые задачи, интегрировать внешние (медленные) источники данных для улучшения автоматического управления торговой системой — Улучшать инфраструктуру торговой системы, мигрируя бизнес-логику, не критичную к производительности, с C++ на Python — Мониторить производительность системы и оперативно решать возникающие проблемы с кодом — Выявлять и реализовывать возможности для улучшения и оптимизации системы Требования: — Высшее образование (бакалавр/магистр) в области компьютерных наук или смежной STEM области, либо эквивалентный практический опыт — Экспертное знание Python и его подмодулей, отличные навыки отладки и аналитики — Широкий опыт работы с Linux, включая Bash, понимание архитектуры и работы Linux серверов — Опыт распределения задач, планирования, MPQ, разработки масштабируемых RESTful сервисов на Python — Опыт работы с профайлерами, отладчиками, общая диагностика и отладка — Умение анализировать и оптимизировать производительность запросов к данным, задач и пайплайнов, выявлять и устранять узкие места — Хорошие знания Docker и систем контроля версий, таких как Git Желательно: — Умение читать и поддерживать код на C++ — Способность писать код на GoLang при необходимости — Знакомство с дата-сайенс стеком с инженерной точки зрения — Знакомство с инструментами мониторинга Nagios, Prometheus и Grafana

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seoul About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions. As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives. This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams. What You Will Do Embed & Integrate Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks. Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity. Hands-On Execution Design, configure, and optimize Cloudflare solutions directly within the customer environment. Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time. Strategic Advisory & Architecture Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations. Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff. Workshops & Knowledge Transfer Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews). Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace. Customer Advocacy & Liaison Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product. Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities. Experience & Skills Core Requirements 15+ years of experience in a customer-facing technical role. Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements: Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments. Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations. Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets. Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP. Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable. Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements. Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems. Preferred Qualifications Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments. Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent. Familiarity with Agile methodologies and enterprise change-management processes. Prior experience with Cloudflare’s product suite and edge-network ecosystem. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Metn, Lebanon The Company Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. At Toters, technology is at the heart of everything we do. Our product teams build features that simplify customers’ lives, while our engineers create scalable solutions to deliver faster and more cost-effectively. If you thrive in a high-growth startup environment and want to help reshape how people shop across the Middle East, join us. Role Overview As a Senior Offensive Security Engineer (L5), you will own complex offensive security initiatives that span multiple teams. You will lead advanced penetration testing, red team exercises, and adversarial simulations to uncover systemic weaknesses in our web applications, APIs, mobile apps, cloud infrastructure, identity, payment-adjacent flows, and overall attack surface. You will act as a hands-on technical leader : influencing secure design decisions with evidence, mentoring mid-level and junior offensive engineers, and driving improvements that meaningfully reduce risk. Description In this senior role, you will take end-to-end ownership of offensive security efforts with a focus on high-impact outcomes. Your responsibilities include: Lead comprehensive penetration tests and red team / assumed-breach exercises targeting web applications, APIs, mobile applications, cloud infrastructure, and authentication systems (including identity and privileged-access paths). Lead mobile offensive testing on Android and iOS, including evaluation and bypass/validation of runtime protection, tamper resistance, certificate pinning / Certificate Transparency, and key/secret shielding using DexProtector or similar RASP / app-shielding tools, plus complementary tooling such as MobSF. Perform in-depth threat modeling and identify complex attack paths across services and trust boundaries (including authorization flaws, tenant isolation, token/session issues, edge/WAF bypass, and client-secret exposure). Deliver high-quality security assessment reports with clear risk ratings, business impact analysis, practical remediation guidance, and evidence quality that engineering and audit stakeholders can use in a SOC 2 and PCI DSS context—then re-test and validate fixes before closure. Collaborate with Engineering, DevOps, Product, and the Security Engineer track to influence secure architecture decisions and ensure vulnerabilities are addressed at the root cause. Develop and improve offensive security methodologies, tools, and automation to increase efficiency and coverage. AI-assisted testing is a must. Mentor mid-level and junior offensive security engineers, conduct offensive-focused code/design reviews, and help raise the overall security capability of the team. Participate in purple team exercises with the detection and incident response teams to improve defenses based on real attack simulations. Stay at the forefront of offensive security research, emerging threats, and TTPs, and assess their relevance to Toters. Contribute offensive input to security standards, policies, and secure development practices across the engineering organization (you advise; you do not own policy issuance or GRC evidence packs). Support structured disclosure (VDP / researcher reports) through reproduce, rate, de-duplicate, and validate. Key Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience. 6+ years of hands-on experience in offensive security, penetration testing, or red teaming. Strong expertise in web application, API, and mobile security testing (Android and iOS). Working knowledge of DexProtector or similar mobile shielding / RASP tooling: what it protects, how testers evaluate residual risk, and how to validate that hardening holds. Advanced proficiency with offensive security tools (Burp Suite, Metasploit, Cobalt Strike or equivalent adversary-emulation platforms, custom tooling, etc.). Proficient in writing robust, reusable scripts and small tools for automation (Python preferred, Bash for quick tasks). Solid experience with cloud security testing (AWS preferred) and infrastructure attack techniques. Proven ability to lead complex security assessments from scoping to reporting and remediation validation. Strong risk assessment and threat modeling skills, with the ability to communicate technical risks clearly to both technical and non-technical stakeholders. Familiarity with SOC 2 and PCI DSS as they apply to offensive work (scoped pentests, application/API/payment-adjacent testing, evidence-quality reporting). This role does not own control design or audit evidence collection. Experience mentoring engineers and influencing cross-team security practices. Excellent written and verbal communication skills in English. Nice to Have Industry-recognized certifications such as OSCP, OSCE, OSEP, CRTO, or PNPT. Experience running full-scope red team or assumed-breach exercises. Experience developing custom exploits, tooling, or automation for offensive security. Knowledge of MITRE ATT&CK and adversary emulation. AI and AI pentesting: testing LLM/agent applications (prompt injection, tool/plugin abuse, data-exfil via agents) and using AI-assisted pentest workflows with mandatory human review. Previous experience in high-scale e-commerce, delivery, or fintech environments, including payment API / tokenization / third-party PSP testing as a tester (not as PCI control owner). Fluency in Arabic and English (French is a plus). What We Offer Competitive compensation package. Discounts on Toters orders. First-class medical insurance. Ready to own offensive security at scale and help build a safer platform for millions across the Middle East? Apply now!

Location: Gibraltar; Malta; Georgia; Isle of Man; Poland; Romania; Ukraine Workplace: Remote About Patrianna Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide. We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve. The Role Design, build, and manage advanced data systems that turn raw player data into actionable insights, powering personalized gaming experiences for millions. What you will be doing • Develop batch and real-time data pipelines on our GCP platform • Build APIs to share data with other teams and develop CI/CD pipelines for automated deployments • Develop Terraform IAC for deploying core infrastructure and use Datastream to ingest CDC data • Use Dataform and dbt to build medallion data architecture while optimizing BigQuery and ClickHouse models • Build Airflow DAG pipelines for data imports/exports with monitoring and alerting for data integrity • Uphold GDPR/CCPA compliance and maintain data governance standards across platforms What we are looking for • Strong proficiency in Bash, Git, SQL and Python (essential skills) • Hands-on experience with Terraform IAC, Docker and Kubernetes • Solid GCP expertise including BigQuery, Dataform, Airflow, and Datastream • Real-time processing experience with Kafka, PySpark, or Flink • Proven ETL/CI-CD development skills and API development capabilities • Bachelor's in Computer Science, Data Science, Information Systems, or equivalent experience Why you will love it Your pipelines will personalize gaming experiences for millions while detecting fraud and driving monetization. You'll work with cutting-edge GCP technology, enjoy autonomy in your role, and learn from a collaborative global team. We offer flexible remote options, professional development opportunities, and a culture that celebrates diverse ideas and breakthrough thinking. Equal Opportunities We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Задачи: - поддерживать и развивать Kubernetes-платформу и инфраструктурные сервисы; - автоматизировать рутинные операции и сокращать количество ручных процессов; - диагностировать и устранять инциденты на уровне Linux, сети, Kubernetes, CI/CD и приложений; - взаимодействовать с командами разработки по вопросам развертывания, диагностики и сопровождения инфраструктуры; - предлагать и внедрять улучшения в инфраструктуру, шаблоны, стандарты и внутренние DevOps-практики. Требования: - уверенные знания Linux и практический опыт администрирования; - опыт работы с Kubernetes; - опыт построения и сопровождения CI/CD-пайплайнов (GitLab CI или аналогичные инструменты); - навыки автоматизации с использованием Bash, Python, Go или другого языка программирования; - опыт работы с системами мониторинга и наблюдаемости: Prometheus, Grafana, Alertmanager, Loki, ELK, OpenSearch, Zabbix или аналогами; - умение анализировать метрики, логи и алерты для поиска первопричин инцидентов и их устранения; - стремление развивать инфраструктуру, оптимизировать процессы и внедрять современные DevOps-практики.

Задачи: - Разработка REST API для внутреннего и внешнего использования - Разработка административных интерфейсов (bpm-система) - Разработка автоматизированных тестов (BDD) - Документирование разработанного кода - Анализ, рефакторинг и оптимизация производительности серверной части сервисов платформы - Разработка нового и поддержка существующего функционала серверной части платформы. Требования: - уверенное знание Python - фундаментальные знания в области информационных технологий - понимание принципов Clean Architecture - linux, bash, git - опыт работы с Docker - опыт работы с любым web-фреймворком - уверенное знание SqlAlchemy - умение написать оптимальный SQL-запрос.

Обязанности: • Управление кластерами виртуализации Proxmox (KVM) • Управление AD, кластером терминальных серверов Windows Server 2022 • Работа с сетевым оборудованием Mikrotik, Cisco, D-link • Управление почтовым сервером Zimbra • Настройка системы мониторинга Zabbix • Работа с серверным оборудованием • Управление СХД Synology, Qnap • Настройка IP телефонии Asterisk(FreePBX), Mango, Gigaset • Инвентаризация и управление инцидентами в GLPI • Работа с системами видеонаблюдения и СКУД Требования: • Высшее образование, желательно техническое • Опыт работы в администрировании от 5 лет • Уверенные знания в области сетевой инфраструктуры • Навыки работы в bash, PowerShell, желательно Python, PHP • Высокий уровень стрессоустойчивости, ответственности и коммуникабельности Мы предлагаем: • Место работы: отдельно стоящее здание частной клиники в зеленом районе Москвы • График работы: 5 дней в неделю (8-и часовой рабочий день), начало рабочего дня в 8-00, 9-30 или 11-30 и плавающими выходными (по договоренности с коллегами)

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US San Francisco, CA About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. Responsibilities Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Desirable Skills, Knowledge, and Experience Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation Equity This role is eligible to participate in Cloudflare's equity plan. Benefits (may vary by region) Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun. The below is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $174,000 - $240,000. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Задачи: — Обеспечивать стабильную и бесперебойную работу кластеров PostgreSQL — Развёртывать новые экземпляры баз данных и кластеры — Настраивать и поддерживать решения высокой доступности (HA) — Реализовывать и поддерживать процессы резервного копирования и восстановления — Автоматизировать рутинные задачи и интегрировать утилиты управления базами данных — Мониторить производительность, выявлять узкие места и устранять их Требования: — Опыт управления командой — Глубокие знания PostgreSQL — Опыт администрирования баз данных не менее 5 лет — Владение Linux — Опыт работы с Bash и Python скриптами — Понимание принципов высокой доступности и резервного копирования — Опыт мониторинга баз данных и анализа производительности Хорошо, если есть: — Знания Docker, Jenkins, Ansible, Terraform — Опыт работы с Kubernetes (EKS или самостоятельное управление) — Знакомство с системами контроля версий (Git) — Опыт работы с Jira и Confluence — Опыт или знания в области финансов и трейдинга — Знакомство с платформой TradingView Условия: — Постоянный контракт — Гибкий график с широким диапазоном начала рабочего дня — Гибридный формат работы: удалённо и в офисе — Пакет релокации с поддержкой визы, транспортировки и проживания — Частная медицинская страховка — Премии за результаты работы — Обучение и наставничество — Премиум-подписка TradingView — Ежегодные командные мероприятия — Хорошо оборудованное рабочее место с тренажёрным залом и дополнительными бонусами

Location: US About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues Serve as the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning multiple systems and services. Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response Monitor and triage production alerts impacting customers or system reliability. Coordinate incident response efforts across engineering and internal teams. Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data Diagnose issues using logs, system metrics, and SQL queries. Analyze system behavior to identify root causes of production problems. Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence Develop and maintain troubleshooting documentation, runbooks, and operational processes. Identify recurring patterns and contribute to systemic improvements. Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team Share technical insights and best practices with colleagues. Act as a technical resource within the Support organization. Impact You’ll Have Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights. A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease. 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues. Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers. Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution. Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues. Nice to Have Experience participating in incident response, production alerting, or on-call rotations in a live production environment. Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues. Experience supporting or operating within SaaS or cloud-based platforms. Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com , or Slack. Bonus Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. Comfort analyzing application logs, system metrics, and traces to diagnose production issues. Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic. Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows. Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. A 401(k) plan with company match, life insurance, plus long- and short-term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Задачи: - разрабатывать высокопроизводительные микросервисы на Python; - выполнять исследовательские задачи; - сопровождать полный цикл жизни продукта от проработки продуктового решения до деплоя кода на серверы; - участвовать в проработке архитектурных решений; - поддерживать и развивать горизонтальные платформенные сервисы. Требования: - умеете работать с Python: знаете библиотеки, умеете ими пользоваться; - владеете SQL: можете написать запрос с несколькими JOIN, понимаете, зачем нужны ACID и CTE; - можете создавать REST CRUD-сервисы; - понимаете, что такое потоки и процессы; - читаете скрипты или выполняете базовые операции в Bash; - умеете оценивать сложность алгоритмов и понимаете сложность операций с базовыми контейнерами; - готовы работать с уже существующим кодом; - мотивированы, хотите развиваться в разработке и быть частью интересного

Location: Georgian office About Lineate Lineate is a US-based international software development company with over two decades of experience. From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results. We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently. Our expertise falls into three main categories: Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG. Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions. Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines. Our goal is not just to build technology, but to build the future operating model for our clients. Role Summary The Infrastructure Engineer is responsible for the reliability, security, and continuous improvement of Lineate and customer infrastructure across cloud and on-prem environments. The role combines hands-on SRE/DevOps work — automation, observability, incident response — with support engineering for production systems. The engineer is expected to operate independently on most tasks, and drive infrastructure and tooling improvements, including the use of AI agents to automate routine operational work Accountable for • Reliability, availability, and performance of Lineate and customer production systems in accordance with agreed SLOs and support SLAs • Design, automation, and continuous improvement of cloud and on-prem infrastructure • Timely and high-quality response to incidents and escalated support requests • Security, compliance, and cost-efficiency of the infrastructure under the team's ownership • Day-to-day operations of the infrastructure owned by the team Main Responsibilities • Participate in a 24/7 shift schedule • Monitor systems and respond to automated alerts in line with Lineate support SLAs Diagnose and resolve system problems • Operate Kubernetes workloads and Databricks resources by following team playbooks and runbooks • Perform routine system administration on Linux and Windows servers • Respond promptly and professionally to customer inquiries via Slack, email, or Zendesk • Document, categorize, and prioritize incoming support requests • Communicate the status of open requests clearly and regularly to customers • Identify and implement automation opportunities, including AI-agent-driven automation of routine operational tasks (ticket triage, runbook execution, log analysis, knowledge-base maintenance) • Drive incident resolution by coordinating triage, implementing mitigation measures, conducting root cause analysis, and leading post-incident reviews • Maintain and improve runbooks, playbooks, FAQs, and internal knowledge bases • Implement and improve observability: metrics, logs, traces, dashboards, alerting, and SLO tracking • Contribute to CI/CD pipelines and basic infrastructure automation • Follow basic information security practices (IAM, secrets handling, least privilege) • Participate in the improvement of support and infrastructure processes Necessary Qualification s: • Minimum 3 years of hands-on Linux system administration experience (required) • Minimum 2 year of hands-on experience with AWS in a production environment (required) • Working familiarity with Kubernetes — able to operate workloads, read logs, and perform standard actions by following playbooks (deep cluster-design expertise not required) • Working familiarity with AWS Databricks — able to run jobs, manage clusters, and troubleshoot using existing playbooks (deep platform expertise not required) • Practical experience using AI agents / LLM-based tooling (e.g., Claude, ChatGPT, MCP-based agents, Cursor, Copilot) to automate operational, scripting, or support tasks • At least 1 year of Windows system administration experience • Practical scripting skills in at least one of Python, Bash, Go (1+ years of practical use) • Ability to maintain existing pipelines in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or equivalent • Proficiency with Git and standard version-control workflows • Hands-on experience with Docker and container workflows • Experience managing and maintaining production IT infrastructure • Comfortable working with a broad range of open-source technologies and tools Preferred: • Infrastructure as Code: Terraform (preferred), Ansible, or CloudFormation • Observability stack: Prometheus, Grafana, ELK/Loki, Datadog, CloudWatch, or equivalent—including building dashboards and alerts • Networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, VPN, load balancers, VPC design ,basic firewall and routing • Cloud security: IAM, KMS, secrets management (AWS Secrets Manager, HashiCorp Vault), least-privilege design, audit logging • Database operations: PostgreSQL, MySQL, or Redis — backups, restores, basic tuning, monitoring • Incident management practices: on-call rotations, runbooks, SLI/SLO/SLA, blameless postmortems • Familiarity with data-platform concepts: Spark/PySpark basics, ETL pipelines (in the context of Databricks) • Experience writing and maintaining MCP servers, prompt-based automations, or AI-driven runbooks is a plus Exposure to GCP or Azure in addition to AWS We offer Freedom to Develop - equal opportunity to learn and grow professionally Clear career and professional path, strong performance management system Social Benefits Package Equipment English lesson Gym membership All the advantages of working in an international IT company Flexible vacation time Fun and inclusive in-person and digital events Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne ed. Learn more about Lineate at our website: www.lineate.

Location: Hybrid / Berlin Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence. Role You'll own the layer everything else runs on: bare-metal servers, operating systems, data-center networking, and storage across on-prem and fully air-gapped sites — the physical and infrastructure foundation our platform and GPU fleets are built on. You design, build, and operate server fleets with a strong automation and DevOps mindset, then partner with our SRE, MLOps, and ML teams to ensure everything running above the metal — including GPU inference — performs reliably at scale. Some of this work is hands-on at customer sites, where you size, rack, and commission self-contained server environments with no internet uplink. We weight depth in modern data-center infrastructure, networking, and automation more heavily than GPU-specific experience. A strong infrastructure and network engineer with a genuine automation mindset — even without prior GPU exposure — is a better fit for this role than a candidate with GPU expertise whose networking background is rooted in legacy, corporate-style L2 designs. What you'll do Design, size, provision, and operate bare-metal server fleets across on-prem and air-gapped environments (firmware/BIOS/UEFI, BMC via Redfish/IPMI, OS, RAID, kernel and storage tuning) using zero-touch provisioning (PXE/iPXE, MAAS/Metal3/Tinkerbell/Ironic) and automation (Ansible, Terraform, or equivalent — the tooling matters less than the automation mindset). Build and run modern data-center networking: L2/L3 design, IP Fabric, BGP and switching, and RDMA fabrics (RoCE/InfiniBand) sized to scale without ripping out the core. Engineer resilient, highly available storage (Ceph/Rook, NVMe) with capacity planning and encryption at rest. Operate confidently in air-gapped and on-prem environments: offline mirrors and registries, signed artifacts, firmware/driver lifecycle without internet access, and system hardening. Support MLOps and inference-serving fundamentals — GPU model serving (Triton/KServe/vLLM), GPU scheduling and sharing, and throughput/latency optimization — in partnership with our SRE and ML teams. Plan and run on-site build-outs: rack integration, power budgets, thermal/cooling and UPS sizing, commissioning, capacity planning, runbooks, and operator handover, with SWaP awareness for field sites. About You 5+ years in bare-metal, data-center, or systems infrastructure engineering, with hands-on ownership of physical and compute infrastructure at scale. Strong bare-metal Linux (Ubuntu, RKE2, Talos, or similar): provisioning, firmware/BMC management, PXE/iPXE, kernel and storage tuning, systemd, RAID. Real experience with infrastructure automation (Ansible, Terraform, or equivalent), Git and CI/CD, and scripting in Python, Bash, or Go. Solid, current data-center networking fundamentals: L2/L3, IP Fabric, BGP, and switching — this is a hard requirement, not a nice-to-have. RDMA (RoCE/InfiniBand) experience is a strong plus. Comfortable operating in air-gapped or on-prem environments and traveling to customer sites for builds and deployments. Practical hardware sizing literacy: power budgets, thermal/cooling, UPS sizing, and rack integration. Documentation-focused, methodical, and calm during hardware incidents. Eligible to work in Germany. Nice‑to‑haves German language (B1+); exposure to regulated or security-critical environments (e.g. BSI C5, ISO 27001, or defense-sector delivery) is a plus. NVIDIA GPU stack knowledge (drivers, CUDA, GPU Operator, MIG, DCGM) and cross-node GPU interconnect experience (NVLink, InfiniBand, NCCL). Kubernetes bare-metal fundamentals — how cluster bring-up and GPU device plugins interact with the underlying hardware, not day-to-day cluster operation. Inference optimization (vLLM, TensorRT-LLM, quantization) and familiarity with switch NOS (SONiC/Cumulus). Relevant certifications (NVIDIA, Red Hat, CKA/CKS) or field/forward-deployed engineering experience. What we offer Remote-first, Germany-wide: Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations. Flexibility by default: Flexible working hours help you make work fit your life. Your setup, your way: Get a personal home-office equipment budget to create a workspace that works for you. 30 days of vacation: Take the time you need to recharge and come back with fresh energy. Keep growing: We invest in your personal and professional development. Get rewarded for impact: Performance bonuses are tied to agreed objectives and key results. A warm welcome: Every new team member gets a welcome goodie bag. Good people, good times: From summer and Christmas parties to regular team gatherings, we make time to celebrate together. A mission that matters: Work on challenges with tangible impact on public safety and national security.