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Location: Philippines Customer Success Lead You make sure our clients feel looked after from their first day to their last. You welcome them in, stay close to how they are doing, and step in when something needs fixing. Turning a frustrated client into a happy one is the best part of this job. What you'll do Resolve client escalations and disputes. This is the heart of the role. When a client is unhappy, you take the lead. You get the full picture, recommend solutions, and talk the client through it with empathy. Catch concerns early. You keep a weekly pulse on every client and reach out when someone seems stuck or frustrated, before it grows. Welcome new clients. You run the onboarding call for every new client, so they know what to expect and where to find everything. Help clients grow with us. You check in at the midpoint and the end of the program to celebrate progress and talk about what comes next. Keep the team in the loop. You work closely with sales, project managers, and coaches so nothing falls through the cracks. What you bring Experience in customer success, account management, or client services. Calm, warm, and confident when a conversation gets difficult. Clear writing and good listening. Good judgment on when to step in and who to bring in. Organized and comfortable in Slack and Asana. E-commerce or influencer marketing experience is a plus. How you'll get started You start with onboarding calls and weekly client check-ins. You learn the program first and shadow experienced team members before leading any escalation on your own.

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Davao, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Cebu, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Strategic Projects Lead to work directly with the Founder and own the company's highest-priority initiatives. You will take ambiguous, high-stakes problems, turn them into clear plans, and drive them to completion across teams, from scoping and research to execution and review. This role sits at the intersection of strategy and operations. You are the Founder's force multiplier: the person who protects their time, sharpens their decisions, and makes sure what they set in motion actually ships. You think like an owner, you move fast, and you are comfortable operating with limited direction. You are structured and analytical in equal measure. You turn a loose idea into a clear brief, use data to pressure-test it, and keep a fast-moving organization aligned on what matters most. What You Will Own Strategic project delivery. Own cross-functional initiatives from the Founder's agenda end to end. Define objectives, owners, timelines and success metrics, then drive them through to completion. Founder operating rhythm. Run the Office of the Founder: weekly priorities, meeting agendas, follow-ups, decision logs and the cadence that keeps leadership aligned. Research and analysis. Run market scans, competitive reviews, process audits and financial analysis that inform strategic decisions, and turn findings into clear recommendations. Communication and briefings. Prepare briefing materials, board and investor updates, and internal communications. Speak on the Founder's behalf with teams and partners, with clarity and conviction. Risk and blocker removal. Spot risks and opportunities early. Bring solutions, not just problems, and clear the obstacles that slow teams down. Systems and playbooks. Build repeatable systems, playbooks and dashboards so initiatives run without constant oversight. AI fluency. Use AI as a core part of your workflow, from research and analysis to automation of recurring work. What We Are Looking For You have spent [3-6+] years in strategy, consulting, operations, chief-of-staff or startup roles. You know what it means to context-switch fast across projects without losing the thread on any of them. You have led complex, cross-functional projects to completion, and the work had a measurable effect on the business. You can point to it specifically and explain exactly what you did to make it happen. You are analytical. You can take messy information, pull out what matters, and turn it into a decision or a plan. Spreadsheets, dashboards and basic financial modeling are second nature. You are a strong writer and communicator. You write clear briefs, give honest feedback, and present your thinking to leaders with clarity and confidence. You thrive in a fast-paced, deadline-driven environment with shifting priorities. You hold a high bar for quality, handle sensitive information with discretion, and stand your ground respectfully when you disagree. Nice to Have Experience in a founder-led, high-growth or agency environment Experience in performance marketing, DTC or creator-driven businesses Experience building automations or AI-assisted workflows Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Davao, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Cebu, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Manila, Philippines About Advantage HQ Advantage HQ sits at the intersection of performance marketing and creator-driven growth. We manage over $850M in annual media spend across Meta, TikTok and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decisioning at scale. We are trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and CRO. Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, and a culture built for A-players. The Role We are hiring a Business Operations Project Lead to make a fast-growing agency run better. You will lead the operational projects that improve how our teams work, from process design and tooling to reporting and cross-team coordination, and manage them end to end. This role sits at the intersection of operational rigor and fast-paced agency delivery. You are the operator behind the machine: you see where work gets stuck, design the fix, and get teams to adopt it. You are equally comfortable in the details of a workflow and in the bigger picture of how the business scales. You are organized and analytical in equal measure. You use data and team feedback to find bottlenecks, and you build systems that raise output without adding friction. What You Will Own Project leadership. Lead operational improvement projects from scoping to delivery. Define scope, assign owners, manage timelines and dependencies, and report progress clearly. Process design and documentation. Map, document and improve core business processes. Write clear SOPs and playbooks that teams actually use. Cross-team coordination. Align priorities across departments, resolve dependencies and keep projects moving when work crosses teams. KPIs and reporting. Define and track operational KPIs. Build dashboards and regular reports that give leadership an honest view of performance. Tools and automation. Select, implement and improve the tools and automations that remove manual work and speed up delivery. AI fluency. Use AI as a core part of your workflow, from process analysis to documentation to workflow automation. What We Are Looking For You have spent [3-5+] years in business operations, project or program management, ideally at an agency or fast-growing company managing multiple projects at once. You can juggle competing priorities without losing quality. You have delivered operational projects with measurable results, such as time saved, cost reduced or output increased. You can point to them specifically and explain what you did to make them happen. You are strong at process design. You can map a workflow, find where it breaks, and document a better one that people follow. You are analytical. You can work with data, track KPIs and turn reporting into action. Spreadsheets and project management tools are second nature. You are a clear communicator who works well with leadership and individual contributors alike, gives direct feedback, and keeps stakeholders informed. You thrive in a fast-paced, deadline-driven environment. You stay organized and proactive, and you keep teams moving when priorities shift. Nice to Have Project management certification (PMP, Scrum or similar) Experience building operations from scratch in a startup or scaling company Experience with workflow automation or AI tools Comfort in Google Suite (Gmail, Docs, Sheets, Slides) Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.

Location: Cebu City, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Manila, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Manila, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity As Advantage HQ continues to scale, data and analytics are becoming increasingly important to how we operate, make decisions, and drive growth. We need a leader who can turn complex data into clear insights, build reliable analytics infrastructure, and establish the measurement systems that help our teams understand what is working, what is not, and where to focus next. The Director of Data & Analytics will lead our data strategy, analytics function, and measurement infrastructure across the business. You will work closely with leadership and cross-functional teams to improve visibility into performance, strengthen decision-making, and ensure our data capabilities scale alongside the organization. This role goes beyond reporting. You will build the systems, standards, and analytical capabilities that connect data to business outcomes. What You'll Own Build the data and analytics foundation You will establish the data infrastructure, reporting standards, and analytical frameworks needed to support a growing, multi-channel organization. You will improve data quality, consistency, accessibility, and reliability while ensuring teams can trust the information they use to make decisions. Drive business and performance insights You will translate complex datasets into actionable insights that support business strategy, client outcomes, media performance, creator partnerships, and operational efficiency. You will identify trends, uncover opportunities, investigate performance gaps, and help leadership understand the factors driving growth and profitability. Develop measurement and attribution capabilities You will strengthen how we measure performance across paid media, creative, creator partnerships, affiliate distribution, and customer acquisition. You will improve reporting and measurement frameworks to help teams understand channel effectiveness, creative performance, customer acquisition costs, return on ad spend, and other key business metrics. Build scalable analytics systems You will identify gaps in existing reporting and analytics workflows and develop solutions that reduce manual work, improve visibility, and support faster decision-making. You will partner with engineering and technology teams to improve data pipelines, dashboards, automation, and integrations across our systems. Lead and develop the analytics team You will lead, mentor, and develop data analysts, analytics engineers, and other relevant team members. You will establish clear expectations, analytical standards, and accountability while building a team that delivers reliable insights and meaningful business impact. Partner with cross-functional leadership You will work closely with media, creative, creator partnerships, finance, operations, and executive leadership to align analytics priorities with business objectives. You will help teams move beyond descriptive reporting toward better forecasting, experimentation, performance optimization, and data-informed decision-making. Establish a data-driven operating culture You will build processes that make data a consistent part of how the organization operates. You will promote clear KPI definitions, reliable reporting, analytical rigor, and a shared understanding of performance across teams. Who You Are You are an experienced data and analytics leader who understands both the technical foundations of data and its practical application to business decisions. You know how to build scalable analytics capabilities, develop strong teams, and translate complex information into clear recommendations for senior stakeholders. You are comfortable working in a fast-growing environment where systems and processes need to evolve quickly. You can balance strategic leadership with hands-on problem-solving when needed. You care about data accuracy, but you also understand that the ultimate value of analytics comes from improving decisions, performance, and business outcomes. Experience We Value 8+ years of experience in data analytics, business intelligence, data engineering, performance analytics, or a related field, including leadership experience. Experience building or scaling a data and analytics function. Strong SQL skills and experience working with modern data warehouses and analytics infrastructure. Experience with BI and visualization tools such as Looker, Tableau, Power BI, or similar platforms. Experience designing dashboards, KPI frameworks, reporting systems, and performance measurement processes. Strong understanding of marketing analytics, paid media measurement, attribution, customer acquisition, and e-commerce performance. Experience working with large, complex datasets from multiple platforms and business systems. Familiarity with data pipelines, ETL/ELT processes, data modeling, and data quality management. Experience managing, mentoring, and developing analytics professionals. Strong business judgment and the ability to communicate analytical findings to non-technical stakeholders. Experience in an agency, DTC, e-commerce, performance marketing, or high-growth technology environment is valuable. Familiarity with AI-driven analytics, predictive modeling, experimentation, or marketing measurement solutions is a plus. Why Join Advantage HQ This is an opportunity to shape the data and analytics capabilities behind a rapidly growing, creator-led growth organization. You will have significant ownership over how we collect, structure, measure, and use data across the business. Your work will directly influence strategic decisions, operational efficiency, media performance, and our ability to scale. You will help build the analytical foundation that connects our media spend, creative output, creator network, proprietary technology, and client outcomes into a clearer picture of business performance. Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We care far more about ownership, judgment, analytical rigor, and execution than geography. If you're excited about building scalable data systems, leading high-performing analytics teams, uncovering insights that drive growth, and helping a rapidly growing organization make better decisions, we'd love to hear from you.

Location: Davao, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity As Advantage HQ continues to scale, data and analytics are becoming increasingly important to how we operate, make decisions, and drive growth. We need a leader who can turn complex data into clear insights, build reliable analytics infrastructure, and establish the measurement systems that help our teams understand what is working, what is not, and where to focus next. The Director of Data & Analytics will lead our data strategy, analytics function, and measurement infrastructure across the business. You will work closely with leadership and cross-functional teams to improve visibility into performance, strengthen decision-making, and ensure our data capabilities scale alongside the organization. This role goes beyond reporting. You will build the systems, standards, and analytical capabilities that connect data to business outcomes. What You'll Own Build the data and analytics foundation You will establish the data infrastructure, reporting standards, and analytical frameworks needed to support a growing, multi-channel organization. You will improve data quality, consistency, accessibility, and reliability while ensuring teams can trust the information they use to make decisions. Drive business and performance insights You will translate complex datasets into actionable insights that support business strategy, client outcomes, media performance, creator partnerships, and operational efficiency. You will identify trends, uncover opportunities, investigate performance gaps, and help leadership understand the factors driving growth and profitability. Develop measurement and attribution capabilities You will strengthen how we measure performance across paid media, creative, creator partnerships, affiliate distribution, and customer acquisition. You will improve reporting and measurement frameworks to help teams understand channel effectiveness, creative performance, customer acquisition costs, return on ad spend, and other key business metrics. Build scalable analytics systems You will identify gaps in existing reporting and analytics workflows and develop solutions that reduce manual work, improve visibility, and support faster decision-making. You will partner with engineering and technology teams to improve data pipelines, dashboards, automation, and integrations across our systems. Lead and develop the analytics team You will lead, mentor, and develop data analysts, analytics engineers, and other relevant team members. You will establish clear expectations, analytical standards, and accountability while building a team that delivers reliable insights and meaningful business impact. Partner with cross-functional leadership You will work closely with media, creative, creator partnerships, finance, operations, and executive leadership to align analytics priorities with business objectives. You will help teams move beyond descriptive reporting toward better forecasting, experimentation, performance optimization, and data-informed decision-making. Establish a data-driven operating culture You will build processes that make data a consistent part of how the organization operates. You will promote clear KPI definitions, reliable reporting, analytical rigor, and a shared understanding of performance across teams. Who You Are You are an experienced data and analytics leader who understands both the technical foundations of data and its practical application to business decisions. You know how to build scalable analytics capabilities, develop strong teams, and translate complex information into clear recommendations for senior stakeholders. You are comfortable working in a fast-growing environment where systems and processes need to evolve quickly. You can balance strategic leadership with hands-on problem-solving when needed. You care about data accuracy, but you also understand that the ultimate value of analytics comes from improving decisions, performance, and business outcomes. Experience We Value 8+ years of experience in data analytics, business intelligence, data engineering, performance analytics, or a related field, including leadership experience. Experience building or scaling a data and analytics function. Strong SQL skills and experience working with modern data warehouses and analytics infrastructure. Experience with BI and visualization tools such as Looker, Tableau, Power BI, or similar platforms. Experience designing dashboards, KPI frameworks, reporting systems, and performance measurement processes. Strong understanding of marketing analytics, paid media measurement, attribution, customer acquisition, and e-commerce performance. Experience working with large, complex datasets from multiple platforms and business systems. Familiarity with data pipelines, ETL/ELT processes, data modeling, and data quality management. Experience managing, mentoring, and developing analytics professionals. Strong business judgment and the ability to communicate analytical findings to non-technical stakeholders. Experience in an agency, DTC, e-commerce, performance marketing, or high-growth technology environment is valuable. Familiarity with AI-driven analytics, predictive modeling, experimentation, or marketing measurement solutions is a plus. Why Join Advantage HQ This is an opportunity to shape the data and analytics capabilities behind a rapidly growing, creator-led growth organization. You will have significant ownership over how we collect, structure, measure, and use data across the business. Your work will directly influence strategic decisions, operational efficiency, media performance, and our ability to scale. You will help build the analytical foundation that connects our media spend, creative output, creator network, proprietary technology, and client outcomes into a clearer picture of business performance. Location Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We care far more about ownership, judgment, analytical rigor, and execution than geography. If you're excited about building scalable data systems, leading high-performing analytics teams, uncovering insights that drive growth, and helping a rapidly growing organization make better decisions, we'd love to hear from you.

Location: Iraq Job Title TAFT Primary/Lead Instructor – Field Artillery (13A) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Iraq Job Description The TAFT Lead Instructor for the Artillery Officers Basic Training Course (AOBTC) is responsible for the complete planning, management, and delivery of all field artillery officer training. Serving as the in‑country Site Lead, this instructor is the primary point of contact for all coordination between IDS, SATMO, OSC‑I, Iraqi Ministry of Defense representatives, and AOBTC leadership. This position oversees the entire training program including curriculum execution, lesson plan alignment, instructor synchronization, and training quality control. The Lead Instructor delivers officer‑level field artillery instruction across fires planning, fire support fundamentals, gunnery theory, targeting, and unit‑level employment of artillery systems. Responsibilities include designing evaluations, conducting academic and practical assessments, leading instructor teams, ensuring compliance with all Performance Work Statement (PWS) requirements, and maintaining high‑level communication with US and Iraqi stakeholders. The TAFT Lead Instructor ensures that all students achieve the required proficiency to serve effectively in artillery command and leadership roles. Key Duties • Lead all instructional operations for the AOBTC, ensuring lesson plans, training schedules, and student progression align with PWS standards and partner‑nation goals. • Deliver advanced artillery officer instruction covering fire support planning, ballistic and gunnery principles, call‑for‑fire methodologies, and tactical employment of artillery assets. • Supervise TAFT instructors, ensure doctrinal accuracy, evaluate instructional performance, and coordinate daily teaching responsibilities. • Develop, administer, and evaluate written tests, practical exercises, command post drills, and field‑based assessments. • Serve as the primary liaison with SATMO, OSC‑I, and Iraqi MoD artillery leadership, ensuring synchronized training efforts and strategic alignment. • Review, revise, and validate training material for doctrinal correctness and instructional effectiveness, maintaining program accreditation and standardization. • Conduct formal student counseling, performance reviews, and targeted remediation to ensure academic and tactical proficiency. • Monitor student understanding of artillery systems including the 120mm mortar, M198, and M109A5 howitzer, ensuring officers can plan and employ each system effectively. • Prepare and submit required training reports, status updates, and instructional documentation to IDS leadership and relevant stakeholders. Requirements • Ten (10) years of program management or military equivalency with supervisory experience in artillery or mortar units. • Knowledgeable at the NCO‑level or higher regarding 120mm mortars, M198, and M109A5 systems. • Bachelor’s degree required per U.S. Military officer standards. Questions? lolney@idsinternational.com

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: Gurugram, Haryana, India NEOLYTIX Team Lead – AR (RCM) Accounts Receivable & Denials · US Healthcare EXPERIENCE 4–5 Yrs AR · 1+ Yr TL FUNCTION Operations – RCM LOCATION Gurugram (Onsite) SHIFT Night (US Hours) Experience gate — This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify. About the Role The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review. You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset. Key Responsibilities Run the Pod Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people. Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end. Run daily huddles — payer updates, error patterns from QA, and priorities for the shift. Own the Outcomes Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager. Handle escalated accounts and complex denials personally when needed. Partner with QA on calibration and turn audit findings into floor-level fixes. Build the People Coach associates on payer-specific nuances, documentation quality, and call handling. Manage shift adherence, leave planning, and floor discipline for the pod. Identify and develop Sr Associate potential; give structured input into appraisals. Skills & Experience Must-Have 4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth. Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations. Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did. Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered. Preferred Experience running a pod across multiple clients or specialties. Exposure to workforce basics — shrinkage, occupancy, and staffing math. Eligibility Criteria Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible. Communication: Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management. Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential. Systems: Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting. Notice period: Immediate joiners or candidates on short notice strongly preferred. Performance Expectations You will be measured on clear, role-specific metrics: Pod resolution / collection rate against target. Aged-AR movement (90+/120+) for the pod. Pod quality score (QA) and calibration adherence. Productivity vs. target, shift adherence, and pod attrition. Hiring Process Aptitude & Skill based assessment. Domain & operations interview (RCM knowledge, scenarios). HR discussion (fitment, shift, notice). Why Join Neolytix US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench. Clear Growth Path Associate → Sr Associate → QA / TL → AM: progression tied to performance. Multi-Platform Exposure Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel. Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

Location: El Salvador Would you like to be part of a globally impactful interpretation company? 💻 At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals. 🖥 Position: Operations Team Leader. 📍 Location: Santa Ana, El Salvador. 💼 Work Type: Hybrid (Home Office and On-Site). Job Description: The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. As well as ensuring all KPI´s targets are reached. Key Responsibilities: - Maintain constant and effective communication with our Interpreters Team. - Collaborate with different Departments to Coordinate Efforts. - Generate reports and analysis in Excel and Office 365 Apps to support decision-making process. Requirements: - Knowledge in the Interpretation Industry. - Proficiency in Excel (Medium - Advance) and Microsoft Office 365. - Strong English skills (Above 85%). - Minimum of 3 years if experience in Leadership/Staff Members. Benefits of joining CLS: - Dynamic and Collaborative work environment. - Flexibility to work both from home and on-site. - Opportunities for Professional Growth. IMPORTANT: This position is available ONLY for El Salvador residents . If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀

Location: Москва, гибрид, RU; Россия О команде Команда IT-закупок Авито отвечает за закупки оборудования и решений, которые помогают развивать технологическую инфраструктуру компании. Мы работаем с поставщиками, анализируем рынок, участвуем в планировании потребностей и помогаем внутренним заказчикам находить оптимальные решения для бизнес-задач. В фокусе команды: оптимизация закупок и работа с бюджетом направления; использование AI-инструментов и данных для анализа рынка и прогнозирования спроса; переговоры с ключевыми вендорами на взаимовыгодных условиях; участие в развитии IT-инфраструктуры Авито. Какие задачи вас ждут: вести полный цикл закупок серверного оборудования и комплектующих; анализировать рынок, искать и отбирать поставщиков для участия в закупочных процедурах; проводить закупочные процедуры и выбирать поставщиков с оптимальными условиями для компании в соответствии с действующей политикой; улучшать коммерческие условия и цены, повышать эффективность закупок; выстраивать бизнес-партнёрство с внутренними заказчиками, менеджментом и поставщиками; планировать закупочную деятельность и прогнозировать потребности; разрабатывать, документировать, согласовывать и внедрять стратегию закупочной деятельности в своей категории; отслеживать и анализировать рыночные тренды, регулярно пересматривать действующие стратегии и процессы в своей категории; участвовать в подготовке технических заданий, подборе продуктов, услуг и аналогов; искать возможности для оптимизации и консолидации закупок, чтобы снижать операционную нагрузку и улучшать коммерческие условия для компании; участвовать в бюджетировании и контролировать исполнение бюджета. Мы ждём, что вы: получили высшее образование; работали в закупках IT не менее 5 лет; имеете опыт составления категорийных стратегий; умеете эффективно выстраивать переговоры с поставщиками, подрядчиками и заказчиками; проводили тендеры; имеете практический опыт публичных выступлений, включая выступления на тендерном комитете; используете AI-инструменты в работе; открыты к новым знаниям и профессиональному развитию; эффективно работаете автономно и в команде. Будет здорово, если вы: имеете опыт работы с внешнеэкономической деятельностью и закупками не только на рынке РФ; владеете английским языком на уровне не ниже Upper-Intermediate в устной и письменной коммуникации. Работа у нас — это: гибридный или удаленный формат работы: можно сочетать работу в офисе и удалённую работу из дома; прозрачная система премий и заработная плата, которую обсудим на собеседовании; развитие профессиональных навыков: курсы для сотрудников, в том числе по переговорам и английскому языку; команда, которая поддерживает инициативы и помогает находить решения; офис в двух минутах от метро «Белорусская»: панорамный вид на центр города, места для уединённой работы и зоны отдыха; расширенная забота о здоровье: ДМС, страхование жизни, онкострахование; сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких; корпоративный спорт: групповые тренировки, велбиинг-приложение; спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование; компенсация питания.

Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team. What you will do: - Take full ownership of planning and delivering technical roadmap items. - Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays. - Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager. - Maintain and regularly review current technical risks registry. Manage risks early. - Optimize data gathering processes, data pipelines, performance, and system reliability. - Drive modernization of legacy services, architecture improvements and technical debt reduction. - Collaborate with product managers, solution architects and other teams on priorities and alignment. - Ensure proper documentation, visibility and knowledge sharing inside the team. About you: - 6+ years of Python experience including high-performance data systems, e.g. StarRocks. - 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.) - Experience with planning, estimation and delivering complex projects, e.g. database migration. - Deep familiarity with data lakehouse architectures. - Experience with data gathering / data scraping. - Strong understanding of performance optimization and scalability principles. - Confident in owning decisions with business impact. - Able to work under high delivery pressure and manage trade-offs. - B1+ English level. WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.