Location: Korea
Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.
Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.
Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.
About the Role
This role sits within the
Aptos Foundation
, the ecosystem-building arm of Aptos focused on driving adoption, supporting developers, and growing global communities. While closely aligned with Aptos Labs and its broader mission, the Foundation operates independently to accelerate network growth through community engagement, strategic initiatives, and ecosystem development.
We’re looking for a
Community Manager focused on Korea
to lead local growth efforts across both the Aptos ecosystem and Decibel, our flagship onchain perpetuals exchange. This person will be responsible for building and activating trading communities, developing relationships with key ecosystem participants, and driving meaningful engagement across one of the most important crypto markets globally.
Responsibilities
Serve as the primary point of contact for Korean traders, ecosystem builders, and community members across Aptos and our flagship onchain perpetuals exchange, Decibel
Build, activate, and grow local trading communities through online channels (Telegram, Kakao, Discord, X, etc.) and offline events, with a focus on attracting and retaining active traders
Identify and engage high-value traders, KOLs, and trading communities within Korea, converting them into active Decibel users and ecosystem advocates
Plan and execute local events, meetups, AMAs, and trading competitions that drive user acquisition and deepen engagement with Decibel
Connect ecosystem builders and projects with technical resources, funding opportunities, and co-marketing support to accelerate local growth
Gather and synthesize trading community feedback and sentiment, sharing structured insights with product, engineering, and marketing teams
Collaborate with the community and marketing teams to localize campaigns, content, and programs for the Korean market
Develop long-term relationships with traders, founders, developer communities, and industry partners to build lasting advocacy for Aptos and Decibel
What we're looking for:
2-4 years of experience in community management, ecosystem development, or trader relations in web3
Active participant or power user in crypto trading communities; you understand the culture, the language, and what traders actually care about and have had meaningful exposure to derivatives, perps, and onchain trading products
An established network within the Korean crypto trading ecosystem; connections to KOLs, trading groups, or derivatives communities are a strong plus
Deep familiarity with the Korean web3 landscape, including local platforms, communities, and the dynamics of trader acquisition in the region
Hands-on experience running community-facing events: AMAs, trading competitions, workshops, or regional meetups
Sharp communicator in both Korean and English, with the ability to engage traders, builders, and technical teams equally well
Comfortable operating in a fast-moving environment across multiple workstreams simultaneously
Willingness to travel within Korea and the broader region as needed
Strongly Preferred:
Proficiency in English (written and verbal)
Team-oriented, community-minded approach to work
Willingness and ability to travel and represent Aptos as needed
The Benefits listed below are for Full-time employees.
Our Benefits
100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
Equipment of your choice
Flexible vacation time, 11 holidays, and floating company days off
Competitive Salary
Protocol Token Grants
401k matching (US Employees)
Fun and inclusive in-person and digital events
Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.
We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.
To protect yourself, please be aware of the following:
We will
never
ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
We will
always
communicate with you using our official company email domain.
We will
never
request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.
Location: San Jose
Workplace: hybrid
The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services.
Core Responsibilities and Expectations:
The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation:
Proactive Account Engagement and Relationship Management:
Systematically engage with a carefully curated portfolio of assigned clients.
Maintain a defined and regular communication cadence with each account to continuously monitor product adoption, usage, and overall service satisfaction.
Serve as the client's primary point of contact and trusted advisor, owning the overall relationship from onboarding through renewal.
Regularly conduct business reviews (QBRs) and success planning sessions to align our product capabilities with the customer's evolving strategic objectives.
Driving Growth and Value Realization:
Actively identify opportunities for organic growth within the assigned portfolio, including upselling relevant premium features or expanding product usage across different departments.
Deeply understand the customer's business drivers and objectives to ensure they are fully achieving their desired outcomes and return on investment (ROI) with our solutions.
Facilitate training sessions, workshops, and ongoing education to ensure high-level product competency and maximum feature utilization among key customer personnel.
Client Retention and Risk Mitigation:
Ensure the highest levels of retention and satisfaction for all assigned clients, viewing retention as the ultimate measure of success.
Develop an early warning system to identify potential signs of churn or dissatisfaction (e.g., declining usage, unmet expectations, unresolved issues).
Proactively and swiftly intervene to resolve concerns, develop effective mitigation strategies, and rebuild confidence and partnership when "churn flags" are raised.
Act as the voice of the customer internally, relaying feedback on product needs, service gaps, and competitive landscape to relevant cross-functional teams (e.g., Product, Engineering, Sales).
Customer Enablement and Support Coordination:
Aid clients across the entire customer lifecycle, including providing detailed product training, answering complex questions, troubleshooting initial configuration issues, and coordinating advanced technical support when necessary.
Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success Management (CSM) platforms.
Create and maintain a library of customer-facing success materials, including best practice guides and use-case examples, to empower clients to be self-sufficient.
Exceptional Communication and Interpersonal Skills:
Ability to articulate complex solutions clearly and persuasively, both verbally and in writing.
Active listening skills to truly understand customer needs, pain points, and strategic goals.
Empathy and the ability to build immediate trust and rapport with C-level executives and end-users.
Sales and Negotiation Acumen:
A consultative, solution-oriented selling approach (not aggressive or transactional).
Ability to identify and qualify expansion opportunities (upsell/cross-sell) by linking product value to customer business outcomes.
Skill in managing complex negotiations, handling objections, and closing expansion deals.
Location: Argentina; Chile; Colombia; Mexico; Spain; Belarus; Brazil
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Tasks
Search for, attract, and onboard new affiliates for Revenue Share and CPA models within the LATAM market;
Conduct daily affiliate outreach and prospecting;
Process incoming leads on a daily basis;
Manage, support, and develop relationships with existing affiliates;
Coordinate payout processes with assigned affiliates;
Monitor affiliate activity to identify and prevent fraud;
Handle affiliate inquiries and provide timely assistance;
Initiate and drive new projects aimed at improving the affiliate program;
Participate in internal and international affiliate events (remote and offline), including meet-ups, conferences, and business trips;
Gather feedback from affiliates and share insights with the Team Lead;
Produce and analyze reports, demonstrating strong analytical skills.
Requirements
At least 1 year of experience in affiliate marketing;
Fluency in both English and Spanish/Portuguese;
Strong communication and sales skills;
Experience in Forex or other financial verticals is a strong advantage;
Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies;
An existing network or pool of trusted affiliates or partners in LATAM is a significant advantage.
We offer
Full-time remote work model (external vendor contract);
Competitive compensation and performance-based bonuses (paid in EUR);
Flexible working hours;
High autonomy in launching marketing campaigns and technical setups;
All necessary tools for comfortable and efficient work;
Corporate training;
A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
УдалённоArgentina; Chile; Colombia; Mexico; Spain; Belarus; Brazil
Location: Ciudad de México, Mexico
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
As a member of our sales team, you’ll play a vital role in driving revenue growth. Your focus will be on account management (gestión de cuentas), driving incremental revenue by helping your clients reach their digital advertising campaign goals consistently.
What You Will Do
Acquire a thorough understanding of key customer needs and requirements, develop trust-based relationships, and pitch new solutions or improvements.
Serve as the communication link between key customers and internal teams.
Solve any issues faced by clients.
Prepare regular progress and forecast reports for internal and external stakeholders.
Provide sales forecasts and market updates to Aleph management.
What We Are Looking For
Experience:
3+ years in one or more of the following roles, or similar: key account manager at a leading performance marketing agency; account manager at a major advertising platform (Google, Facebook, etc.); performance specialist or similar in a marketing team; customer success manager at a marketing technology company.
Digital marketing knowledge:
Experience running sophisticated SEM campaigns with large budgets. Experience running other performance campaigns (objectives such as ROAS, CPA, and CPL) is also valuable.
Measurement:
Knowledge of attribution models and experiment design, and of conversion tracking (pixels, MMPs, SDKs).
Personal skills:
A proactive commercial mindset, strong problem-solving skills and a willingness to learn, plus analytical acumen and attention to detail.
Languages: English and Spanish (both required).
Tools (required):
Excel, Google Sheets, PowerPoint, and Google Slides.
Tools (desirable):
Analytics, Tag Manager, MMPs (AppsFlyer, Adjust, etc.), and Looker Studio.
Why Join Aleph
Impact: Play a vital role in driving revenue growth by helping clients reach their campaign goals on Microsoft Advertising, one account at a time.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in performance marketing, where search, attribution, and conversion tracking keep evolving, and where curiosity and a willingness to learn pay off.
Flexibility: A hybrid setup (2 days per week in the Ciudad de México office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
Unlock your full potential as a
VIP Account Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this unique B2B role, you will act as a dedicated ambassador for one of our partners, taking ownership of their French-speaking VIP portfolio. You won't just be managing accounts; you will be driving the partner's retention strategy and connecting their regional growth goals with our tailored operational support. If you are highly motivated, customer-centric, and passionate about delivering premium experiences on behalf of industry-leading brands, we would love to hear from you!
What we want you to do:
Relationship Management:
Build and maintain strong relationships with the partner's VIP account holders, providing exceptional service and support that reflects the partner's brand standards.
Proactive Engagement:
Proactively engage with the partner's VIP accounts to understand their individual needs, preferences, and goals.
Personalized Offerings:
Provide tailored recommendations and bespoke offers to the partner's VIP accounts to maximize their satisfaction and long-term brand loyalty.
Primary Point of Contact:
Act as the main liaison for the partner's French-speaking VIP accounts, promptly addressing inquiries and resolving any platform or account issues they may face.
Cross-Functional Collaboration:
Collaborate with internal cross-functional teams to seamlessly deliver elite VIP experiences, including event invitations, special promotions, and custom rewards for the partner's account holders.
Behavioral Analysis:
Monitor and analyze the partner's VIP account activity to identify operational opportunities for engagement and retention.
Strategic Development:
Work closely with the VIP team and partner stakeholders to develop, align, and execute strategies for VIP customer acquisition and retention within the French-speaking portfolio.
Market Nuance & Trends:
Stay up-to-date with industry trends and best practices in VIP account management to ensure the partner remains highly competitive.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand.
Requirements
Fluent in both French and English, both written and spoken
Previous experience in VIP account management or a similar customer-facing role
Strong relationship-building and communication skills
Customer-centric mindset with a passion for delivering exceptional service
Excellent problem-solving and conflict resolution skills
Ability to multitask and work efficiently in a fast-paced environment
Strong analytical skills, with the ability to interpret data and drive insights
Experience in the iGaming or related industry is a plus
Benefits
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 10 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
, connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of B2B services with us? Apply today and become a part of something truly spectacular!
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment. As an Enterprise Customer Success Manager for Industries, you'll be the strategic partner and a trusted advisor to our most complex customers with a portfolio spanning Entertainment, Insurance, Manufacturing and Retail organizations—helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll work with organizations across diverse industries that are transforming their businesses with AI technology. Developing genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and their industry vertical to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Develop scalable engagement strategies and playbooks for your Industry portfolio, balancing high-touch strategic accounts with efficient coverage models to maximize impact across all customers
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
Experience working with enterprises in teleco, media, retail, industrial, business services
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland; Armenia; Estonia; Latvia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Portugal; Spain; Georgia; Greece; Belarus; Thailand
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a User Acquisition Manager to join our Media Buying team of 8 professionals (UA Managers and a Team Lead).
You will work with our flagship trading platform, used by millions of users worldwide.
We cover all traffic sources and manage large budgets, with a strong focus on analytics and statistics. Our professional marketing team makes key business decisions independently.
This is a full-time role (5/2) in the EET/EEST time zone, with team syncs every Monday and Friday at 11:00.
Join us and help drive our success!
Tasks:
Working with TikTok, Snapchat, Facebook.
Creating, analyzing, and optimizing UA campaigns.
Utilizing internal and external reporting and analytics tools.
Managing creatives, tracking, and analyzing direct and indirect competitors' creatives.
Collaborating with creatives and motion designers to develop and refine ad content.
Coordinating with analytics teams, product managers, and designers to align strategies.
Tracking KPIs and ensuring campaigns meet performance and ROI goals.
Requirements:
Minimum 2 years of experience as a User Acquisition Manager.
Hands-on experience with TikTok, Snapchat, Facebook.
Knowledge of traffic acquisition, social networks and optimization strategies.
Proficiency with tools like AppsFlyer, Google Analytics, and Excel for campaign tracking and management.
Strong analytical skills with a background in campaign performance analysis and optimization.
Native-level Russian and professional proficiency in English (B1+).
Nice to have
Experience in fintech.
Experience with ASO.
We offer
Full-time remote work model (Service Provider contract).
Competitive remuneration.
Performance-based bonuses.
Flexible working hours.
A professional, stable and young marketing team, with a fully in-house video production, design, and creative team.
Autonomy in launching marketing campaigns.
A friendly, enjoyable, and positive work environment.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a
Senior Social Media Manager
to lead and scale social media strategy across multiple client accounts. This is a high-impact, client-facing role suited for an experienced professional who thrives in a fast-paced agency environment and has a proven track record of growing large, engaged audiences.
You will own the end-to-end social media lifecycle-from strategy and content creation to analytics and team leadership—while mentoring a team of Social Media Managers and driving measurable results.
Key Responsibilities
Develop and execute comprehensive social media strategies across platforms including LinkedIn, Instagram, Facebook, TikTok, and Twitter (X)
Create and oversee high-quality, engaging content (graphics, video, photography, and copywriting) using tools like Adobe Suite and Canva
Build and manage monthly content calendars aligned with client goals and campaign timelines
Lead social media storytelling and brand voice development for multiple clients
Analyze performance metrics and optimize campaigns based on data-driven insights
Conduct ongoing social listening and trend analysis to identify growth opportunities
Present strategies, reports, and insights to clients in a clear, compelling manner
Manage client communications, approvals, and workflows via social media management tools (e.g., Loomly)
Collaborate with internal teams to deliver creative assets and campaigns
Lead, mentor, and develop a team of Social Media Managers, fostering a high-performance and creative culture
Requirements
5+ years of experience in social media management, ideally within a marketing or creative agency
Proven track record of growing large social media followings and driving engagement
Strong understanding of internet culture, social trends, and digital audience behavior
Advanced content creation skills (graphic design, video editing, and copywriting)
Experience with social media management platforms and content management systems
Demonstrated leadership experience managing and mentoring teams
Strong project management skills with the ability to handle multiple clients and deadlines
Experience in B2B marketing and working with cross-functional teams
Excellent communication and presentation skills (client-facing experience required)
Ability to work autonomously while collaborating with leadership and stakeholders
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.
This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.
You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.
Key Responsibilities
Manage a portfolio of students, guiding them from onboarding to medical school acceptance
Ensure high client satisfaction through proactive communication and structured support
Reduce churn and minimise refunds by identifying risks early and resolving concerns
Drive upsell opportunities
Collect testimonials, success stories, and case studies from successful students
Coordinate with internal teams to ensure seamless delivery of programmes
Act as a point of contact for both students and parents when required
Support and mentor 1–2 junior team members, acting as a mini team leader
Track progress and maintain accurate records using CRM and internal tools
Requirements
2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
Strong communication and relationship-building skills (client-facing experience essential)
Proven ability to manage multiple clients and deliver high satisfaction outcomes
Experience handling objections, retention, or upselling is a strong advantage
Highly organised with strong attention to detail and follow-through
Comfortable working in a fast-paced, target-driven environment
Experience with tools such as Slack, Notion, Zoom, and Google Drive
Leadership potential or prior experience mentoring junior staff
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth marketing agencies, SaaS companies, and digital platforms across industries such as MarTech, eCommerce, FinTech, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Account Manager with 5+ years of experience in a US-based marketing agency environment. This is a client-facing, revenue-focused role where you will manage key accounts, oversee campaign performance, and drive long-term client growth.
You will act as the bridge between clients and internal teams, ensuring campaigns are executed effectively while identifying opportunities to expand services and increase account value.
Key Responsibilities
Manage a portfolio of marketing agency clients, ensuring high retention and satisfaction
Serve as the primary point of contact for clients, building strong, long-term relationships
Oversee campaign delivery across channels (Google Ads, Meta Ads, SEO, email marketing, social media)
Analyze campaign performance and present insights, reports, and recommendations to stakeholders
Identify and drive upsell and cross-sell opportunities (additional services, increased ad spend)
Collaborate with internal teams (PPC, SEO, creative, content) to ensure campaign success
Conduct regular strategy calls, quarterly business reviews (QBRs), and performance updates
Track client KPIs, revenue growth, and account health using CRM and analytics tools
Requirements
5+ years of experience in Account Management within a US marketing or digital agency
Strong understanding of digital marketing channels (Google Ads, Meta Ads, SEO, email marketing, CRO)
Proven experience managing multiple client accounts with US-based businesses
Strong commercial mindset with a track record of revenue growth and client retention
Excellent communication and presentation skills with US clients and stakeholders
Experience with CRM platforms (HubSpot, Salesforce) and reporting tools
Ability to translate marketing data into clear, actionable insights
Highly organized, proactive, and results-driven
Benefits
🌎 Fully remote role (US based)
🚀 Join a high-growth US-focused marketing agency working with leading brands
📈 Clear progression path into Account Director or Client Services Leadership
🎯 Performance-based incentives tied to client retention and revenue expansion
🧠 Ongoing training in digital marketing strategy, client success, and leadership
🤝 Direct placement with a global client—no outsourcing layers
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
Job Summary
We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients. This is a client-facing role focused on driving campaign performance, optimizing outbound strategies, and building long-term partnerships.
You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high-quality leads.
Key Responsibilities
Act as the primary point of contact for 30–40 B2B clients
Build strong, long-term client relationships based on trust, transparency, and performance
Lead regular client check-ins to review results, gather feedback, and align on strategy
Develop a deep understanding of each client’s business model, ICP, and lead generation goals
Design and execute outbound cold email campaigns aligned with client objectives
Write compelling, high-converting cold email copy
Segment target audiences to maximize campaign relevance and performance
Monitor deliverability, inboxing, and campaign health
Apply best practices to minimize bounce rates and avoid spam filters
Analyze campaign performance and identify optimization opportunities
Continuously improve campaigns through A/B testing and iteration
Refresh messaging to prevent audience fatigue
Proactively identify and resolve issues before escalation
Drive client satisfaction, retention, and referrals
Represent the company with professionalism and commercial awareness
Requirements
Proven experience in lead generation
Proven experience in outbound sales
Hands-on experience with cold email, LinkedIn outreach, or cold calling
Strong understanding of B2B sales funnels and lead generation strategies
Experience managing multiple clients or accounts simultaneously
Excellent communication and client management skills
Strong analytical thinking and problem-solving abilities
Comfortable working in a fast-paced startup environment
Technical Tools Experience (Preferred): Airtable, Smartlead, Instantly, Apollo, Clay
Nice to Have
Experience working in a B2B lead generation agency
Background in managing high-volume client portfolios
Advanced knowledge of email deliverability and outbound infrastructure
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Remote
Mission of this role:
"This role exists for one purpose: to grow our Crypto business. The Senior Growth Manager
will identify and execute disruptive, low-cost initiatives and forge strategic partnerships
that drive meaningful client acquisition within the crypto trading space — combining deep
crypto-native intelligence with the ability to mobilise teams without direct authority."
This is not a generalist marketing role. We are looking for someone who lives and breathes crypto — who understands the industry's key players, audience psychology, trading behaviours, and community dynamics well enough to consistently spot growth opportunities that others miss, and act on them decisively.
Our Crypto business is a core strategic priority. We operate as a regulated crypto exchange serving traders
across multiple global markets, and we are in a phase of aggressive client acquisition. This role is the
dedicated engine of that growth — a specialist hire whose sole commercial focus is expanding our crypto
client base through smart, high-leverage, low-cost initiatives and well-chosen partnerships.
The Senior Growth Manager will be specifically accountable for:
▸
Growing the number of active crypto traders on our platform — this is the primary mandate
▸
Expanding our presence and reputation within crypto-native communities, ecosystems, and media
▸
Identifying and activating partnership channels that are uniquely native to the crypto space —
protocols, wallets, DAOs, launchpads, crypto media, KOLs, and Web3 infrastructure players
▸
Building the intelligence and playbook infrastructure that allows our teams to replicate and scale what
works across regions and segments
▸
Positioning our exchange as the go-to platform for both crypto-native power users and the next wave
of first-time crypto traders entering the market
K E Y R E S P O N S I B I L I T I E S
1. Disruptive, Low-Cost Crypto Growth Initiatives
▸ Own the identification and execution of growth plays specifically tailored to the crypto trading industry— not repurposed tactics from other verticals
▸ Continuously scan the crypto landscape to surface unconventional, high-leverage acquisition opportunities that competitors have overlooked: token launch moments, protocol migrations, bear/bull cycle sentiment shifts, regulatory tailwinds
▸ Design campaigns that resonate with crypto-native audiences — referral mechanics, viral on-chain incentives, community takeovers, co-marketing with Web3 projects, trading competitions, and airdrop- linked acquisition flows
▸ Prioritise and rank opportunities using a rigorous scoring framework (ICE / RICE), presenting a clear pipeline of crypto-specific 'low-hanging fruit' to the CRO each month
▸ Stress-test every initiative against acquisition metrics before committing resources, ensuring maximum new-client ROI on growth spend
2. Strategic Partnerships for Acquisition
▸ Identify, approach, and cultivate high-value partnerships with crypto-native projects, DeFi protocols, NFT platforms, Web3 wallets, crypto media, and adjacent fintech brands
▸ Build and maintain a structured partnership pipeline in collaboration with the Head of Business Development, tracking status from first contact to live activation
▸ Negotiate co-marketing, co-branding, and distribution agreements that drive measurable new-user
acquisition at low CAC
▸ Develop partnership playbooks — standardised frameworks that allow Regional Heads to replicate and localise proven partnership models in their markets
3. Crypto Industry Intelligence & Opportunity Spotting
▸ Serve as the team's primary authority on the crypto trading industry: its major exchanges, emerging protocols, DeFi trends, regulatory developments, audience segments, and shifting narratives
▸ Map the full crypto-native audience landscape — retail traders, DeFi power users, NFT participants, institutional desks, crypto-curious TradFi investors — and build targeted acquisition angles for each
▸ Track competitor exchange strategies (Binance, Coinbase, Bybit, OKX, Kraken and regional players) and identify positioning gaps our exchange can exploit for growth
▸ Monitor on-chain data, social sentiment, and market cycle dynamics to time growth campaigns for
maximum conversion impact
▸ Produce a recurring Crypto Growth Intelligence Brief shared with the CRO, Head of Marketing, and Regional Heads — translating market signals into actionable growth priorities
4. Playbook Creation & Cross-Functional Enablement
▸ Convert successful growth experiments and partnerships into repeatable, documented playbooks tha can be handed off to Marketing, BD, and Regional teams for scaled execution
▸ Brief internal teams — Marketing, Performance & Optimisation, Retention, and Regional Heads — with clear objectives, audience insights, messaging frameworks, and success metrics for each initiative
▸ Prepare and quality-control all necessary creative, content, and partnership assets in coordination with the relevant team owners
▸ Act as the internal growth authority: run workshops, share learnings, and upskill stakeholders on
emerging crypto growth tactics
5. Matrix Leadership & Cross-Functional Influence
▸ Build trusted working relationships across Marketing, BD, Retention, Performance, and Regional teams — establishing credibility through insight and results, not hierarchy
▸ Drive alignment in cross-functional planning sessions; proactively resolve conflicts between team
priorities that could slow growth execution
▸ Hold teams accountable to joint growth commitments through shared dashboards, regular syncs, and transparent reporting to the CRO
▸ Identify blockers early and escalate strategically, keeping initiative momentum without creating friction
R E Q U I R E M E N T S
Essential
▸ 5+ years in growth marketing, growth hacking, or strategic partnerships with direct, hands-on experience in the crypto or Web3 industry — this is non-negotiable
▸ Genuine, deep knowledge of the crypto trading industry as a practitioner: exchanges (CEX & DEX), DeFi mechanics, tokenomics, on-chain behaviour, and the communities, media, and influencers that shape the space
▸ Demonstrable track record of designing and executing low-budget, high-impact acquisition campaigns that drove meaningful growth in a crypto or fintech context
▸ Proven ability to spot under-exploited growth opportunities specific to crypto — a pattern-recognition
instinct for 'low-hanging fruit' in a fast-moving, cycle-driven market
▸ Experience building and managing strategic partnerships in the crypto ecosystem end-to-end: origination, negotiation, asset creation, and performance tracking
▸ Active participant in crypto communities (Twitter/X, Telegram, Discord, Farcaster) — you are known in the space, not just observing it
▸ Exceptional cross-functional influencing skills — a track record of driving results through teams you do not directly manage
▸ Strong written and verbal communication skills; able to author clear playbooks, briefs, and executive presentations
▸ Comfortable with analytics: able to define metrics, read dashboards, and draw actionable conclusions from data independently
Preferred
▸ Prior experience specifically at a crypto exchange (CEX) — you understand the unique acquisition funnel dynamics, KYC friction, and trading-lifecycle of exchange users
▸ Existing network of crypto-native contacts: KOLs, protocol BD leads, crypto fund operators, crypto media editors, or community leaders
▸ Hands-on experience with on-chain analytics tools: Dune Analytics, Nansen, Glassnode, or equivalent— able to derive audience and timing insights from on-chain data
▸ Experience designing and executing token incentive schemes, airdrops, or trading competitions as acquisition mechanisms
▸ Understanding of KYC/AML funnel implications and how to optimise conversion within regulatory constraints
▸ Multilingual or multi-market experience across key crypto growth markets: MENA, SEA, EU, Turkey, or LatAm
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: USA
About Brave
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
Summary
Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base.
Some of the job responsibilities include:
Build and maintain long term client relationships through excellent customer service.
Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
Advise clients on campaign strategy and best practices.
Communicate campaign performance insights with clients by generating and delivering regular reports.
Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.
Own internal communications regarding campaign objectives, performance, status, and client needs.
Requirements
Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
Self-motivated and able to thrive in a results-driven environment.
Bachelor’s degree in marketing, business administration, or relevant field.
2+ years of experience in account management, campaign development, or similar role (mandatory).
Excellent communication skills.
Ability to multitask and manage multiple client accounts simultaneously.
Proven track record of delivering client solutions and meeting sales goals
Strong attention to detail.
Excellent listening, negotiation, and presentation skills.
Working at Brave
Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech.
Highly competitive salaries & benefits, and generous home-office stipends.
Fully remote team (no office, no commute).
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure.
Opportunity to get in early at a hyper-growth company, and revolutionize the web.
Oh, and did we mention Brendan, our CEO & co-founder,
invented
JavaScript?
Salary is $75,000.00 to $85,000.00 plus bonus
Check us out
LinkedIn
|
Glassdoor
|
brave.com
Location: Singapore
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a TAM Architect, you're the named technical lead for a small group of our largest customers. You carry the context of how they run ClickHouse, guide them from their first design decisions through production and growth, and make sure the rest of ClickHouse shows up for them when it matters. Your job is to keep them healthy, help them get more out of ClickHouse, and spot the next use case.
You'll work inside our Support organisation and own escalations for your accounts, working closely with our support engineers. The role is based in Singapore, covering customers across APJ.
Large enterprises are moving onto ClickHouse fast, and we're building out how we look after them. People joining now have a real say in how this role works.
WHAT YOU'LL DO
- Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on the project), plus quarterly health checks and business reviews, on site where it helps
- Lead onboarding, where the decisions that are hardest to reverse get made: schema and data modelling, table engines, ingestion, migration and query design
- Once customers are live, keep performance and cost on track as they grow, and help them onto new use cases
- Work closely with Support: own escalations for your accounts, with regular case reviews and a direct line into L3 engineering
- Work with the right people for each piece of work: partner with Solutions Architects on new use cases and proof of concepts, and bring in Consulting Engineers for hands-on projects
- Write it down: documented setup and configuration, knowledge base articles and reference architectures that help other customers too
WHAT YOU'LL BRING
- 5+ years in a hands-on, customer-facing technical role after the sale, whether your title was TAM, solutions architect, professional services, senior support or something else
- Specialist depth in data modelling, query performance and integration on distributed or analytical databases
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- Experience owning a small book of high-touch enterprise accounts, where you know each customer's architecture in depth
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've run distributed systems, such as distributed databases, in production
- You explain technical trade-offs clearly, to engineers and to executives
- Fluent English
NICE TO HAVE
- Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Redshift or Druid
- Involvement in open source, as a user, contributor or community member
- A working knowledge of Kubernetes
GOOD TO KNOW
- You'll be based in Singapore. Travel to customer sites is part of the job, up to 35% of your time, across APJ
- You'll join our APJ Support Services team, alongside Support Engineers and Consulting Engineers
- You'll be part of the on-call rota, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take four to five hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion
What You'll do
1. Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
2. Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
3. Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric
4. Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently
5. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
6. Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
7. Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
8. Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
What You'll Need
- 5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals
- Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders
- Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams
Nice to Haves
1. Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan
6. High-growth or startup experience with comfort operating in ambiguity and rapid change
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way.
Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen.
You will be part of the incredible Wrike
Engagement Team
and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.”
Your Impact:
Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
Maximize customer lifetime by helping them unlock the most product value
Drive the adoption across the customers’ teams
Drive Net Retention via upsell and cross sell
Your Qualifications:
1+ years of work experience in a customer facing role (Customer Success, Account Management, Customer Support, etc)
Fluent English
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
Keen business sense to discover and understand customer business objectives and pain points
Passionate about teaching/instilling knowledge in others
Willing to dive into technical details of a product to understand it thoroughly
Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals)
Prepare to work evening shift (16:30 - 01:00)
Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience
Excellent organization, note-taking, and time management skills
Standout Qualities:
Energetic, critical thinker, generally curious, problem solver
Passionate about learning and improving every day, motivated to excel
Open to feedback, coachable
Strong team player
Self Starter with strong ownership skills, willing to go above and beyond the job description
Creative and innovative
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
Your recruitment buddy will be
Arjola Stejskal
, Talent Acquisition Specialist
#LI-AS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
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Не хотите искать каждый день?
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УдалённоPoland; Armenia; Estonia; Latvia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Portugal; Spain; Georgia; Greece; Belarus; Thailand; This is a full-time role (5/2) in the EET/EEST time zone, with team syncs every Monday and Friday at 11:00
УдалённоHome Based - APAC
УдалённоSouth Africa
УдалённоjuniorSouth Africa
УдалённоseniorUnited States
УдалённоSouth Africa
УдалённоГеография найма не уточнена
ГибридmiddleLondon
USA
УдалённоSingapore
ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations