Location: Remote (United Kingdom)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
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About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated
Support Engineer (Tier 1)
to join our growing team of support professionals. You will serve as the face of the company for a large portion of our community, handling a broad range of tickets that will help flex your technical muscles.
As a Tier 1 engineer, you’ll be part of a distributed team focused on delivering excellent support and proactively solving friction by partnering with our broader CX team and Product/Eng. This role reports directly to the Tier 1 Support Team Lead and will play a key role in our journey.
Key Responsibilities
Act as the primary technical resource for less complex issues, resolving a wide range of configuration and networking challenges to keep them unblocked.
Manage a high-velocity ticket queue with a consistent focus on meeting targets for time to first response and time to resolution.
Drive positive user outcomes and maintain high CSAT scores by providing clear, helpful, and accurate technical guidance.
Balance a high volume of daily ticket replies while maintaining the technical depth required to troubleshoot complex networking issues.
Partner cross-functionally to identify recurring friction points and advocate for improvements to the user experience.
What We Are Looking For
Display a natural tinkerer’s mindset and a deep curiosity for how things work, likely demonstrated through personal projects, homelabs, or open-source contributions.
Demonstrate a foundational understanding of networking fundamentals, including DNS, IP addressing, firewalls, and routing.
Show proficiency in troubleshooting across multiple operating systems such as macOS, Windows, Linux, and mobile OS’s.
Some familiarity with Jira and Slack to manage internal workflows and communicate effectively with the team and customers
Exhibit excellent written communication skills, with the ability to explain complex technical concepts with empathy and clarity.
Maintain a proactive approach to learning new technologies and staying current with evolving infra tools.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
UK Pay Range
£49,770
—
£78,210 GBP
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Mäntsälä, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Mechanical Operations Technician is responsible for the safe, reliable, and efficient operation, inspection, maintenance, and repair of mechanical systems supporting a mission-critical data center in Mantsala, Finland. Working as part of a 24/7 Critical Facilities Operations team, the technician ensures maximum equipment availability while supporting the site's commitments to energy efficiency, sustainability, and operational excellence.
Key Responsibilities
Critical Facilities Operations
Operate and monitor mechanical infrastructure using the Building Management System (BMS) and routine field inspections.
Respond to alarms, equipment faults, and operational events in accordance with Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs).
Record equipment readings, operating parameters, and shift activities.
Support planned switching operations and maintenance windows.
Mechanical Maintenance
Perform preventive, predictive, and corrective maintenance on mechanical equipment.
Troubleshoot mechanical failures and carry out repairs or coordinate vendor support.
Assist with commissioning, recommissioning, and integrated systems testing.
Maintain accurate maintenance records using the Computerized Maintenance Management System (CMMS).
Mechanical Systems
Operate and maintain systems including:
Chilled water systems
CRAH and CRAC units
Chillers
Air Handling Units (AHUs)
Pumps and hydronic distribution systems
Heat exchangers
HVAC systems
District cooling and heat recovery systems (where applicable)
Water treatment systems
Mechanical valves and piping
Expansion vessels and pressure systems
Health, Safety & Compliance
Work in accordance with Finnish occupational safety legislation and EU health and safety requirements.
Follow Permit to Work (PTW), Lockout/Tagout (LOTO), and risk assessment procedures.
Use appropriate Personal Protective Equipment (PPE).
Participate in emergency response activities and incident investigations.
Promote a strong safety culture and environmentally responsible work practices.
Qualifications
Education
Vocational Qualification (Ammatillinen perustutkinto) or Bachelor's degree in Mechanical Engineering, HVAC, Building Services Engineering, Industrial Maintenance, or a related technical discipline.
Equivalent technical or military experience may also be considered.
Experience
2–5 years of experience maintaining mechanical systems in data centers, industrial facilities, manufacturing, hospitals, power generation, or other critical environments.
Experience with Building Management Systems (BMS) and CMMS software is preferred.
Technical Skills
Knowledge of:
HVAC and cooling systems
Chilled water and hydronic systems
Pumps, motors, and heat exchangers
Mechanical fault diagnosis
Building Management Systems (BMS)
Computerized Maintenance Management Systems (CMMS)
Mechanical drawings and Piping & Instrumentation Diagrams (P&IDs)
Energy-efficient building systems
Preferred Qualifications
Occupational Safety Card (Työturvallisuuskortti)
Hot Work Card (Tulityökortti)
First Aid Certificate (EA1 or equivalent)
Refrigerant handling qualification (where applicable)
Fluent English (written and spoken)
Finnish language skills are beneficial but not essential
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York, New York, United States
About the Role
iCapital is looking for a Regulatory Reporting Associate to join the Regulatory and Compliance team. This individual will work closely with the Vice President of Regulatory Reporting and the Co-Chief Compliance Officers on a variety of compliance matters, most specifically those pertaining to regulatory reporting.
Responsibilities
· Liaise with relevant business teams to collect and aggregate data and prepare for submission various U.S. and international regulatory filings including, Form ADV, Form PF, BE-185, Form SLT, Form 45-106F1, and Regulation D and blue-sky filings.
· Develop, update, and implement procedures, as needed, to ensure robust processes for regulatory filings.
· Monitor and analyze industry-wide compliance initiatives and federal, state, and non-U.S. regulatory developments to determine how such developments may impact iCapital’s activities and reporting requirements, as well as discuss such changes with senior management.
· Inform senior management of any material regulatory or operational changes.
· Collaborate with internal and external stakeholders to improve data quality, processes, operational readiness, scalability, and efficiency.
· Assist with ad-hoc compliance-related matters.
Qualifications
· 2-5 years of registered investment adviser experience, preferably in preparing regulatory filings
· Experience with alternative investments and understanding of compliance restrictions around private placements, including SEC filings for private funds
· Comfortable leading discussions and initiatives with senior internal and external stakeholders
· Able to manage multiple deadlines and projects
· Organized and detailed oriented with big picture capability
· Strong interpersonal and leadership skills
· Willingness to learn new topics and work in an evolving business environment
· Proficiency in Microsoft Excel and Microsoft Word and an aptitude to quickly pick up additional technologies
Benefits
The base salary range for this role is $ 70,000 to $ 95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on our Enterprise team, your role is to guide some of Germany's largest businesses to the frontier of AI and help them deploy Claude into their operations, their products, and their ways of working. You will become the go-to Claude Platform specialist and trusted technical advisor for your customers, advising their engineering teams on architecture, agent design, and evaluation, and working with the C-level and senior executives who sponsor these programmes to show the business value Claude can create and help them reach a confident decision to build on Claude.
Enterprise deals are different. Procurement cycles are longer, more stakeholders are involved, and success depends on being able to connect the technical work to the outcomes the boardroom cares about. You will be as comfortable advising an engineering team on evaluation and architecture as you are presenting a value case to a CIO or CTO, and you will carry the technical thread across every stage of a multi-quarter engagement. Much of this work happens in German, with German executives and engineering teams, so native or fluent German is essential for the role.
You will partner closely with Enterprise Account Executives and Applied AI Architects to take each customer from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude. Once they have decided, you set their systems integration partner up to deliver, agreeing the target architecture and what good looks like, and you stay close as the customer's technical advisor on Claude throughout deployment, while the partner does the build. Working alongside Anthropic's Product and Engineering teams, you will use your knowledge of the Claude Platform to advise on evaluation, recommend architectures that meet enterprise security and scale requirements, and create the technical and business resources that help large organisations succeed with Claude.
Responsibilities
Partner with Enterprise Account Executives and Applied AI Architects to take enterprise customers in Germany from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude
Lead the technical side of each opportunity through to that decision, and remain the customer's technical advisor on Claude as they deploy
Set customers and their systems integration partners up to deliver: agree the target architecture, define what good looks like, and stay on hand to advise the delivery team as the build progresses
Guide enterprise customers to the frontier of AI, advising them on how to deploy Claude into their operations, their products, and their ways of working
Help customer engineering teams see how they would build on Claude, covering architecture, agent design and evaluation, so they can make a confident decision
Build and present the business value case for Claude with C-level and senior executives, in German and English, linking technical capabilities to measurable outcomes such as cost, revenue, risk, and time to market
Guide customers through long, multi-stakeholder procurement and adoption cycles, including technical evaluations, proofs of concept, security and architecture reviews, and a clear path to production
Work with Account Executives on account strategy, deal qualification, and executive engagement plans, and with Applied AI Architects to keep context and continuity across every engagement
Run executive briefings, technical workshops, and enablement sessions for both leadership and engineering audiences
Navigate enterprise requirements around security, compliance, data residency, and governance, working with Anthropic's internal teams where needed
Identify patterns across enterprise engagements and feed insights back to Product, Engineering, and the wider Applied AI team
Travel to customer sites across Germany for executive meetings, workshops, and relationship building
You may be a good fit if you have
Native or fluent German, written and spoken, as you will work day to day with German enterprise customers at both executive and engineering level
6+ years of experience as a Software Engineer, Solutions Architect, Forward Deployed Engineer, or technical founder
Experience in a pre-sales or technical advisory role selling into large enterprises, ideally in the German market, including scoping and designing complex solutions
Experience with value-based selling, meaning you can build a business case, quantify impact, and present it to senior decision makers
Comfort presenting to, and building relationships with, C-level and VP-level stakeholders
Experience owning the technical win in enterprise deals: evaluations, proofs of concept and technical due diligence with engineering, security, legal and procurement teams
Production experience with LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale
A hands-on engineering background, including building and deploying production applications, so you can relate to engineering leaders and their teams
Familiarity with enterprise security, compliance, and architecture requirements, and experience working through them with customer teams
The ability to explain complex AI concepts clearly to both technical and executive audiences, and to move between industries such as financial services, healthcare, retail, and manufacturing
A passion for making powerful technology safe and beneficial
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Staff Software Engineer – Data
Do you want to join a team of talented engineers building the next generation of real-time data platforms that power analytics and data-driven experiences across PlayStation? As part of our Data Platform team, you will play a key technical leadership role in designing and evolving the Real-Time Analytics Platform (RTAP), enabling high-throughput, low-latency analytics and stream processing at PlayStation scale.
The Software Engineers within our Platform Engineering Group design, build, document, and operate large-scale distributed data platforms that support real-time and near real-time analytics across PlayStation. You will solve complex distributed systems challenges, evolve our streaming and analytics architecture, integrate AI-powered platform capabilities, and improve scalability, reliability, performance, and developer productivity.
We’re looking for someone who is passionate about distributed systems, real-time analytics, and building scalable data platforms. You will work closely with Engineering, Product, Infrastructure, Security, and Data Engineering teams to shape technical strategy, influence architecture across organizations, mentor engineers, and help drive the long-term evolution of PlayStation’s data platform.
Responsibilities
·
Design, build, and operate large-scale distributed data systems that power real-time and near real-time analytics,, and data-driven applications across PlayStation.
·
Lead the architecture and evolution of RTAP’s stream processing and analytics platforms, improving scalability, reliability, performance, and developer productivity.
·
Own critical platform capabilities end-to-end from architecture and implementation through production operations, performance optimization, reliability, and lifecycle management.
·
Build and optimize distributed data services using technologies such as Apache Flink, Spark Structured Streaming, ClickHouse, and Apache Druid to support high-throughput, low-latency workloads.
·
Partner with Data Engineering teams to integrate batch and streaming workloads using modern lakehouse architectures and build interoperable, scalable data platforms.
·
Build AI-powered capabilities to automate engineering workflows, improve data quality, simplify platform operations, accelerate troubleshooting, and enhance developer productivity.
·
Establish technical standards and engineering best practices for distributed systems, stream processing, data modeling, query optimization and platform reliability.
·
Mentor engineers across the organization by reviewing architecture, designs, and code while raising the technical bar through coaching and technical leadership.
·
Partner with Product, Infrastructure, Security, and Platform Engineering teams to define long-term technical strategy and deliver scalable platform capabilities aligned with business priorities.
·
Investigate and resolve complex production challenges involving high-throughput, low-latency distributed systems, ensuring high availability and operational excellence.
·
Participate in the team's production support and on-call rotation, leading incident response, conducting root-cause analysis, and implementing reliability improvements that strengthen the platform over time
·
Evaluate emerging technologies and distributed data platforms, recommending investments that improve scalability, reliability, developer productivity, and cost efficiency.
Requirements
·
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
·
8+ years of experience designing and building large-scale distributed systems, with expertise in real-time data processing, analytics, or data platform engineering.
·
Strong proficiency in
Python
, with experience building production-grade distributed systems and data processing applications. Experience with
Scala
is beneficial for supporting and evolving existing platform components.
·
Hands-on expertise designing and operating large-scale stream processing applications using
Apache Flink
,
Apache Spark Structured Streaming
, or equivalent distributed streaming technologies.
·
Production experience designing, operating, and optimizing distributed analytics platforms using
ClickHouse
,
Apache Druid
, or equivalent high-performance OLAP/analytics databases, including query optimization, data modeling, and performance tuning at scale.
·
Experience building and consuming event-driven data pipelines using
AWS MSK
,
Apache Kafka
, or equivalent messaging platforms, with a focus on developing reliable, scalable data processing applications.
·
Experience applying
AI/ML techniques and modern AI tooling
to automate engineering workflows, improve data pipelines, simplify platform operations, and enhance developer productivity.
·
Strong systems design skills with the ability to evaluate architectural trade-offs across scalability, latency, throughput, consistency, reliability, and cost.
·
Demonstrated technical leadership through architecture ownership, mentoring engineers, and influencing technical decisions across multiple teams.
Nice to Have
·
Experience with
Databricks
,
Apache Iceberg
, or modern lakehouse architectures, with the ability to design and integrate batch and streaming workloads into scalable, production-grade data platforms.
·
Experience building or operating
multi-tenant, self-service data platforms
supporting multiple engineering organizations.
·
Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment.
Your First 90 Days
30 Days:
Develop a strong understanding of the platform’s architecture, capabilities, engineering practices, and roadmap.Begin contributing to architecture discussions, feature development, design reviews, and production support.Build relationships within the team as well as across the Data Platform organization.
60 Days:
Take technical ownership of a major platform capability or architectural area.
Identify opportunities to improve scalability, performance, reliability, or developer productivity.Collaborate with Data Engineering, Infrastructure, Product, and other partner teams on cross-platform initiatives.
90 Days:
Lead the design and delivery of key roadmap initiatives for the team..Influence technical direction across teams and mentor engineers on distributed systems and platform engineering best practices.Establish clear architectural recommendations for the next phase of the platform’s evolution.
In 90 days, you will have a detailed understanding of the
Real-Time Analytics Platform
and its role within PlayStation’s broader data ecosystem. You will be comfortable owning complex distributed systems initiatives, partnering closely with Product and Engineering teams, and driving large-scale solutions from architecture through production delivery.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,200
—
$297,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Enterprise Risk & Internal Audit
The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth.
About the Team
We're looking for an intelligent, driven professional to join our Model Risk Management (MRM) team as a Lead validator for Finance and Analytics models. MRM serves as Affirm's second line of defense, establishing and overseeing an effective model risk management framework to identify, quantify, monitor, mitigate, and report on model risk throughout the company.
What You'll Do:
Perform independent challenges of financial and analytics quantitative models — including ALM, allowance/loss forecasting, loan transition models (LTM), corporate financial planning models, take-up and engagement models, and related decision-support analytics — through rigorous validation and ongoing monitoring
Lead end-to-end validation engagements on high-complexity, high-criticality models
Identify model weaknesses, limitations, and opportunities for improvement; articulate findings clearly to technical and non-technical stakeholders
Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to remediate validation findings and strengthen model governance
Partner cross-functionally to implement and maintain the company's MRM framework
Partner with Internal Audit, Internal Controls, Accounting, and Compliance to ensure timely resolution of audit, regulatory, and examiner requests
What We Look For:
4–6 years of professional experience in related technical areas such as model development, model validation, quantitative finance, or data analytics — with meaningful exposure to financial and/or analytics model validation
Deep and broad knowledge of corporate finance, treasury, ALM, and/or actuarial/statistical forecasting
Experience in credit underwriting, credit risk management is a plus
Proven ability to work with scripting languages (e.g., Python) and large-scale datasets (e.g., SQL); comfort reviewing models built in Excel, Python, Databricks, or similar environments
Experience with statistical modeling, time-series forecasting, simulation, and/or machine learning techniques as applied to finance and analytics use cases
BS, MS, or PhD in a quantitative field such as Quantitative Finance, Financial Engineering, Mathematics, Statistics, Economics, Computer Science, or Data Science
Detail-oriented and intellectually curious about data, models, and business context; skilled at critical thinking and structured problem-solving
Extraordinary interpersonal and verbal/written communication skills — able to influence model owners, present to senior stakeholders, and navigate cross-functional remediation
Pay Grade - M
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $145,000 - $205,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Enterprise Risk & Internal Audit
The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth.
About the Team
We're looking for an intelligent, driven professional to join our Model Risk Management (MRM) team as a Lead validator for Finance and Analytics models. MRM serves as Affirm's second line of defense, establishing and overseeing an effective model risk management framework to identify, quantify, monitor, mitigate, and report on model risk throughout the company.
What You'll Do:
Perform independent challenges of financial and analytics quantitative models — including ALM, allowance/loss forecasting, loan transition models (LTM), corporate financial planning models, take-up and engagement models, and related decision-support analytics — through rigorous validation and ongoing monitoring
Lead end-to-end validation engagements on high-complexity, high-criticality models
Identify model weaknesses, limitations, and opportunities for improvement; articulate findings clearly to technical and non-technical stakeholders
Collaborate with model owners and stakeholders across Finance, Quantitative Research, and Growth Analytics to remediate validation findings and strengthen model governance
Partner cross-functionally to implement and maintain the company's MRM framework
Partner with Internal Audit, Internal Controls, Accounting, and Compliance to ensure timely resolution of audit, regulatory, and examiner requests
What We Look For:
4–6 years of professional experience in related technical areas such as model development, model validation, quantitative finance, or data analytics — with meaningful exposure to financial and/or analytics model validation
Deep and broad knowledge of corporate finance, treasury, ALM, and/or actuarial/statistical forecasting
Experience in credit underwriting, credit risk management is a plus
Proven ability to work with scripting languages (e.g., Python) and large-scale datasets (e.g., SQL); comfort reviewing models built in Excel, Python, Databricks, or similar environments
Experience with statistical modeling, time-series forecasting, simulation, and/or machine learning techniques as applied to finance and analytics use cases
BS, MS, or PhD in a quantitative field such as Quantitative Finance, Financial Engineering, Mathematics, Statistics, Economics, Computer Science, or Data Science
Detail-oriented and intellectually curious about data, models, and business context; skilled at critical thinking and structured problem-solving
Extraordinary interpersonal and verbal/written communication skills — able to influence model owners, present to senior stakeholders, and navigate cross-functional remediation
Pay Grade - M
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000
USA base pay range (all other U.S. states) per year: $164,000 - $224,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
This position sits within Nebius Token Factory, our serverless platform for running and customizing open-source LLMs in production. Token Factory allows for serverless inference and fine-tuning backed by in-house optimizations like custom speculative decoding, quantization, cache-aware routing and dedicated endpoints. Customers come to us to move from prototype to scaled production without the cost and complexity of building and tuning their own inference stack.
Our Solutions Architects own the
technical delivery
of customer engagements: deploying open-source models, tuning the serving stack, benchmarking against the customer's success criteria, and carrying the technical relationship through to production. Sales Engineers qualify and scope the opportunity; SAs execute it. Technical Account Managers take it from production onward.
We're looking for a
Manager, ML Solutions Architecture
to lead our US regional
SA
teams. Your scope is
PoC delivery and post-sales technical support
: the people who do it, the standard they do it to, and the operating cadence that keeps it predictable. You will report to the Head of Solutions Architecture and partner with a peer manager in the other region.
We expect you to push people when they need pushing, make the uncomfortable call when deliverables don't land even though the effort was real, and take ownership of the documentation work: implement and monitor the following of the guidelines, ticket hygiene, and making sure the team actually uses all three.
You're welcome to work remotely from
the United States.
Your responsibilities will include:
Lead the team
Manage a team of 4 Solutions Architects, with continued growth planned: 1:1s, goal setting, performance reviews, promotion cases, and individual growth plans
Build an accurate picture of each
SA
's strengths, gaps, and preferences, and allocate accounts and engagements against both expertise and interest
Run the cadence that surfaces blockers early, then take them to the development, product, and business teams that can clear them, and stay on them until they do
Hold people to outcomes: distinguish effort from delivered results, say so plainly when the two diverge, and reflect it in ratings and compensation decisions
Onboard new joiners through to their first independently delivered engagement
Coach SAs into stronger engineers and stronger communicators, and make deliberate calls about who is ready for more scope
Own delivery
Be accountable for your team's delivery outcomes: time from PoC kick-off to first optimized dedicated endpoint, success-criteria hit rate, and the quality of the technical relationship after the customer goes to production
Review technical work before it reaches the customer: benchmarking methodology, serving configurations, results, closure documents; catch the wrong conclusion drawn from a metrics artifact before a customer sees it
Ensure staffing and escalation coverage across accounts and timezones, including post-sales request load that does not respect sprint boundaries
Call infeasibility early and with evidence, rather than letting the team burn iterations against requirements the platform cannot meet today
Own the operating system of the team
Maintain and extend the team's documentation: responsibilities, runbooks, guides, onboarding, definitions of done, engagement closure templates. Keep it accurate and reachable; link, don't copy
Get it
used
, not just written: documentation nobody reads is a cost, not an asset
Keep the ticket tracker the system of record, so PoC and production status is readable without asking anyone
Instrument the work: define and report the metrics that show whether delivery is getting faster and more reliable over time
Work across teams
Development and research teams: convert recurring customer pain into prioritized platform work, and represent the customer's technical reality in roadmap discussions
Pre-sales: hold the scoping-to-execution boundary: push back on under-scoped engagements, and feed feasibility signal back upstream
Account management: make production handoffs uneventful, and keep post-sales technical requests moving
Business and leadership: give a straight read on account health, technical feasibility, and capacity needs
We expect you to have:
3+ years managing technical teams, including performance management and difficult conversations
Experience managing a customer-facing team.
Running a team whose work is visible to customers, on customer timelines, with customer escalations.
Strong ML knowledge:
LLM architectures, fine-tuning approaches (
SFT
/
LoRA
,
RL
-based), evaluation design, and a working command of inference internals — quantization,
KV
-cache management, batching, routing, speculative decoding — and of the frameworks the team works in (vLLM, SGLang, TensorRT-LLM)
Enough technical judgment to review someone else's benchmark and find the flaw in the methodology, not just in the conclusion
Python strong enough to read and review your team's code
Excellent communication skills, with the ability to clearly explain technical concepts to diverse audiences, from engineers to executives, including in front of enterprise customers under pressure
Genuine tolerance for operational work: documentation, process design, reporting, and the follow-through that makes them stick
Comfort operating with ambiguity across distributed teams and timezones, and a bias toward writing things down
It would be an added bonus if you have:
References from both former managers and former direct reports
Experience scaling a team through rapid growth (5 → 15+) without losing delivery quality
Prior experience in a customer-facing technical function at a cloud, inference, or AI infrastructure provider
Experience defining process and documentation for a team that had none
Hands-on background running LLMs in production and debugging inference workloads at the framework level
Work with multimodal AI models (vision-language, speech)
Proficiency with DevOps tooling (Docker, Kubernetes) and infrastructure-as-code
Preferred technical stack:
Programming languages:
Python
ML frameworks and libraries:
vLLM, TensorRT-LLM, SGLang, Transformers, OpenAI/Anthropic SDKs
MLOps and DevOps tools:
Kubernetes (K8s), Docker, Git
Cloud platforms:
AWS (SageMaker, Bedrock), GCP (Vertex AI), Azure (Azure ML)
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$228,000
—
$285,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Singapore
Workplace: hybrid
Partnerships Sales Manager - Singapore
We are looking for a driven, entrepreneurial Partnerships Sales Manager to join our expanding global Partnerships team and support Sokin’s next stage of growth across Southeast Asia.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business – so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics, travel and e-commerce. As our community grows, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The role
As Partnerships Sales Manager, you will identify, develop and grow referral and commercial partnerships that generate sustainable revenue for Sokin across Singapore and the wider Southeast Asian market. You will manage the partner journey from market mapping and initial engagement through commercial negotiation, activation and ongoing growth.
This is a hands-on commercial role for someone who can build trusted relationships, navigate regional opportunities and translate partner potential into measurable client acquisition and revenue. You will work closely with Sales, Marketing, Compliance, Product and Client Onboarding to deliver a seamless partner and referred-client experience.
Key responsibilities
Contribute to and execute the partnerships sales plan for Singapore and priority Southeast Asian markets, aligned with Sokin’s regional and global growth objectives.
Proactively generate new partnership opportunities through consistent outbound prospecting, networking, market research and referrals, building and maintaining a healthy pipeline across Singapore and Southeast Asia.
Identify, assess and prioritise high-value partnership opportunities across relevant sectors, including fintech, B2B credit, payroll, e-commerce platforms and growth agencies, systems integrators, professional services and other business ecosystems.
Build a strong regional pipeline through market intelligence, existing networks, targeted outbound activity, events, referrals and collaboration with Sokin’s global commercial teams.
Manage the partnership sales cycle, including discovery, qualification, business-case development, proposal creation, commercial negotiation and agreement finalisation, with support where appropriate.
Engage partner stakeholders and clearly articulate the value of Sokin’s global payments, receivables, FX and treasury solutions for partners and their clients.
Create joint go-to-market and activation plans that turn signed partnerships into qualified referrals, new clients and sustainable revenue.
Own and grow strategic partner relationships, monitoring performance, addressing challenges and identifying opportunities to deepen engagement.
Collaborate with Compliance, Legal, Product, Marketing, Sales and Client Onboarding to ensure partnerships are commercially sound, operationally executable and appropriate for the markets they serve.
Maintain accurate CRM records, pipeline reporting and forecasts, providing clear visibility of partner activity, conversion, revenue potential and risk.
Represent Sokin at relevant industry events and partner forums across the region, building market presence and trusted relationships.
Share regional insights and partnership best practice across the business, contributing to sales planning and the continued development of Sokin’s Partnerships function.
Requirements
4+ years of experience in partnerships, business development or B2B sales, ideally within payments, fintech, financial services, remittance, e-commerce or a closely related sector.
A proactive hunter mindset and the confidence to initiate new conversations, build relationships from scratch and maintain momentum through persistence, curiosity and disciplined follow-up.
A proven track record of originating, negotiating, activating and growing strategic partnerships that deliver measurable pipeline and revenue outcomes.
Strong knowledge of the Singapore business environment and experience developing commercial relationships across one or more Southeast Asian markets; a broader regional network is a strong advantage.
Experience managing multi-stakeholder sales cycles and building credibility with commercial and operational decision-makers.
Commercial understanding of cross-border payments, FX, treasury or related financial solutions, together with an awareness of the varied regulatory and operating environments across Southeast Asia.
Excellent negotiation, communication and stakeholder-management skills, with the ability to create compelling, value-led propositions for different partner types and markets.
Sound analytical and commercial judgement, with the ability to assess strategic fit, revenue potential, implementation requirements and risk.
Highly organised and self-directed, with disciplined CRM, pipeline-management, forecasting and reporting habits.
Comfort working in a fast-paced, international fintech or scale-up environment and collaborating effectively across functions, cultures and time zones.
Willingness to travel across Southeast Asia as business needs require.
Desirable
Previous experience in fintech, payments, financial services or another relevant finance-led environment.
A strong established network among prospective partners in Singapore and across Southeast Asia.
Additional language capabilities relevant to Sokin’s priority markets in Southeast Asia.
Bachelor’s degree in Business, Finance, Marketing or a related field, or equivalent professional experience.
Experience using modern sales tools and CRM platforms; Zoho experience is an advantage.
Working at Sokin
You’ll join an ambitious, international team in a fast-paced fintech environment, with the opportunity to shape Sokin’s partnerships presence in one of our key growth regions and make a visible contribution to our global expansion.
Please note: candidates must have the right to work in Singapore. Sokin is committed to building an inclusive workplace and welcomes applications from suitably qualified candidates.
Location: Singapore
Workplace: hybrid
Business Development Executive - Singapore
We are seeking a highly motivated, adaptable and resourceful Business Development Executive to join our growing commercial team in Singapore and help build Sokin’s sales pipeline across Southeast Asia.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business – so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics, travel and e-commerce. As our community grows, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The role
As a Business Development Executive, your primary responsibility will be to source, engage and qualify prospective clients, then secure well-qualified meetings for Sokin’s sales team. You will spend a significant part of your time on the phone, combining high-volume cold calling with personalised email, LinkedIn and warm outreach to build a consistent pipeline across Singapore and Southeast Asia.
You will also respond quickly to leads generated by Marketing, meet prospects at industry events and nurture early-stage opportunities through disciplined follow-up. Working closely with Marketing, Customer Experience (CX) and Sales, you will ensure prospects receive a relevant, timely and professional experience from first contact through to handover. This is an excellent opportunity to build a career in global payments, FX and B2B sales.
Key responsibilities
Make consistent, high-quality outbound calls to prospective business clients, using a confident and consultative approach to open new conversations and generate qualified opportunities.
Research and identify target companies and decision-makers through LinkedIn, CRM intelligence, industry publications, event lists, referrals and other prospecting channels.
Execute coordinated cold and warm outreach across phone, email, LinkedIn and social channels, tailoring messages to each prospect’s business and cross-border payment needs.
Respond promptly to inbound and marketing-generated leads, assess their level of interest and fit, and maintain momentum through timely, persistent follow-up.
Conduct initial discovery and qualification conversations to understand each prospect’s business model, international payment flows, FX exposure, pain points, priorities and decision-making process.
Schedule qualified discovery meetings and product demonstrations for the sales team, providing complete context and coordinating a smooth handover.
Attend relevant industry events, conferences and networking opportunities, proactively engaging potential prospects and following up event-generated leads after each activity.
Work closely with Marketing on target audiences, campaigns, messaging, events and lead feedback, helping improve lead quality and conversion.
Partner with CX and Sales to ensure prospects receive accurate information, appropriate support and a consistent experience throughout the early sales journey.
Maintain accurate and timely CRM records for every interaction, next step and qualification insight, and manage follow-up tasks with strong discipline.
Deliver against agreed activity, meeting and qualified-opportunity targets, while continually improving outreach effectiveness through coaching, feedback and performance data.
Share market feedback, common objections and prospect insights with Sales, Marketing and CX to help strengthen campaigns, messaging and the wider go-to-market approach.
Requirements
Proven experience in an outbound sales, business development, telesales or lead-generation role, including regular cold calling and cold outreach to business prospects.
Confidence and resilience on the phone, with the ability to build rapport quickly, handle objections and maintain energy across a high volume of conversations.
A strong hunter mentality and genuine motivation to create new opportunities, supported by persistence, curiosity and disciplined follow-up.
Excellent written and verbal communication skills, with the ability to deliver clear, concise and relevant outreach across phone, email and LinkedIn.
Ability to conduct structured initial discovery, ask thoughtful questions and qualify prospects against agreed criteria.
Strong collaboration skills and the ability to work closely with Marketing, CX and Sales in a fast-moving, target-driven environment.
Highly organised, with excellent time management and the discipline to manage multiple prospects, follow-ups and deadlines simultaneously.
Experience using CRM and sales-outreach tools, with a commitment to accurate data entry and activity tracking.
Results-driven and comfortable working towards clear activity, meeting and qualified-opportunity targets.
Interest in developing a career in B2B sales, fintech, global payments, FX or financial services.
Desirable
Experience in fintech, payments, FX, financial services or another B2B environment.
Knowledge of the Singapore business environment or exposure to prospecting across Southeast Asian markets.
Experience following up leads from digital campaigns, events, webinars or other marketing activity.
Additional language capabilities relevant to Sokin’s priority markets in Southeast Asia.
Experience using LinkedIn Sales Navigator, sales-engagement tools or Zoho CRM.
Diploma or bachelor’s degree in Business, Finance, Marketing or a related field, or equivalent professional experience.
Working at Sokin
You’ll join an ambitious, international team in a fast-paced fintech environment, with ongoing coaching and the opportunity to build your commercial skills, deepen your payments knowledge and develop a long-term career in sales.
Please note: candidates must have the right to work in Singapore. Sokin is committed to building an inclusive workplace and welcomes applications from suitably qualified candidates.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer.
Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy.
What you'll do
Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant.
Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry.
Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations.
Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI.
Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback.
Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering.
Join Tier 2
on-call rotations
to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency.
Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models.
Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses.
Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility.
Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus.
Experience finding and fixing performance bottlenecks in applications.
Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team.
Openness to learning and to applying skills from related technologies or fields.
About the team
The
Agent Foundations stage
builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability.
Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a
dedicated
Technical Support Engineer / Linux Systems Administrator to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
Infrastructure Collaboration:
Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).
Web Hosting Operations:
Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.
Application & Web Stack Support:
Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.
Network & Security Operations:
Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).
Mail Server Administration:
Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.
Performance & DevOps:
Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).
Reliability & Migrations:
Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.
Required Qualifications
Experience:
Several years of hands-on experience in the web hosting industry in both technical support and system administration.
OS Mastery:
Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases.
Hosting Stacks:
Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.).
Web Technologies:
Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level.
Networking Fundamentals:
Solid understanding of TCP/IP, DNS, and network protocols.
Communication:
Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients.
Nice-to-Have
Automation & Scripting:
Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks.
Billing & Integration:
Experience with WHMCS backend architecture and custom module integrations.
Hardware & Architecture:
Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows.
Multilingual Support:
Professional fluency in English is highly advantageous for internal documentation and diverse client communication.
Location: Belgrade, Serbia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Tbilisi, Georgia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Poland; Romania
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About the SignNow team:
We are a passionate and ambitious team of 100+ people on a mission to succeed with our award-winning signature solution – SignNow.
SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.
And now, we are looking for a Senior Technical Support Specialistwho is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
- Handle complex web support cases for enterprise and sales-assisted accounts
- Lead and participate in client calls with Tier 1 accounts independently
- Collaborate with GTM team (Sales, CSM) on escalated enterprise issues
- Identify, document, and escalate product bugs and feature requests to engineering and product team
- Investigate and troubleshoot technical issues related to SignNow web platform, integrations, and workflows
- Ensure timely follow-up and resolution on all assigned cases within SLA requirements
- Maintain clear and professional written communication with customers throughout the full case lifecycle
What we expect from you:
- Education: Bachelor's degree or equivalent practical experience
- Experience: 3+ years in B2B SaaS support, minimum 2 years with enterprise / Tier 1 accounts
- Language: English — fluent, professional level for written and verbal client communication
- Technical: Familiarity with APIs, integrations, SaaS platforms; Intercom or similar CRM preferred
- Strong communication and client management skills — must be able to run enterprise calls independently
- Availability to work afternoon hours (from 4:00 PM) is required.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Warszawa, Poland; Almaty, Kazakhstan; Prague, Czechia; Tallinn, Estonia; Tbilisi, Georgia; Budapest, Hungary; Rīga, Latvia; Vilnius, Lithuania; Lisboa, Portugal; Bucharest, Romania; Madrid, Spain
Workplace: fully
Customer Description:
The customer is a global mobility and urban services platform providing transportation and other on-demand services through a digital marketplace.
Project Description:
The work spans deep learning model development, large-scale geospatial data pipelines, and low-latency production serving. The candidate will measure the impact through offline evaluation metrics and the results of online experiments
Project Phase:
ongoing
Soft Skills:
• Ability to influence teammates and cross-functional stakeholders effectively.
• Curious and improvement-oriented mindset with a willingness to challenge existing approaches.
• Excellent ability to communicate complex technical findings in a clear and concise manner.
Hard Skills / Must Have:
• 5+ years of machine learning engineering experience building and deploying deep learning models in production.
• Experience building regression, forecasting, or other supervised machine learning systems for production prediction tasks.
• Expert-level proficiency in Python and its core data science libraries (e.g., PySpark, Pandas, NumPy, Scikit-learn, PyTorch; gradient-boosting libraries such as CatBoost/XGBoost/LightGBM).
• SQL.
• Ability to design an ML system from scratch, including data analysis and processing.
• Experience translating business goals into ML problems with appropriate metrics and non-functional requirements.
• Experience designing and evaluating ML experiments.
• Experience with MLOps tools.
• Experience working with large-scale geospatial and behavioral datasets.
• Experience deploying models to production on ML serving infrastructure and optimizing for latency, and awareness of concept drift and how to detect and manage it.
• Comfort working with large-scale geospatial and behavioral data (e.g., GPS traces, H3 spatial indexing)
Hard Skills / Nice to Have (Optional):
• Academic background in Computer Science, Mathematics, or a related discipline.
• Experience with travel time prediction, traffic estimation, or routing quality.
• Experience with open-source routing engines.
• Knowledge of map matching, speed profiles, road graph tiles, and historical traffic.
• Experience with mapping, location, or geospatial products.
• Experience building products for developing markets.
• Experience with cloud data and machine learning platforms.
Responsibilities and Tasks:
• Design and build machine learning models to improve routing and travel time prediction.
• Develop traffic estimation models using large-scale GPS data.
• Implement map-matching solutions for noisy GPS data.
• Improve travel time calculation, smoothing, and rerouting logic.
• Translate routing objectives into machine learning objectives and evaluation metrics.
• Lead offline and online model evaluation activities.
• Collaborate with backend engineers to deploy low-latency production models.
• Partner with product and operations teams to define new features and requirements.
• Own the production ML lifecycle, including serving, monitoring, drift detection, and retraining pipelines.
🧪
Technology Stack:
}Python, SQL, PySpark, Pandas, NumPy, Scikit-learn, PyTorch, XGBoost, LightGBM, CatBoost, MLOps, ML Lifecycle Management, Production ML Systems, ML Infrastructure, Geospatial Analytics, GPS Data, H3 Spatial Indexing
📝 Additional notes:
The work will be carried out either on client's equipment or via a virtual workstation. Requires
fluent Russian
, as part of the team communication is conducted in Russian
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Mäntsälä, Finland
New York, New York, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
United States, San Mateo, CA; Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment
УдалённоleadRemote Canada
УдалённоleadRemote US
УдалённоRemote - United States; Ensure staffing and escalation coverage across accounts and timezones, including post-sales request load that does not respect sprint boundaries; Comfort operating with ambiguity across distributed teams and timezones, and a bias toward writing things down
ГибридSingapore; Comfort working in a fast-paced, international fintech or scale-up environment and collaborating effectively across functions, cultures and time zones
ГибридSingapore
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Our engineers work async-first across EMEA, AMER, and India timezones
УдалённоBatumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Cluj-Napoca, Romania; Bromolla, Sweden; Bucuresti, Romania; Rome, Italy; Berat, Albania; Dubai, United Arab Emirates; istanbul, Türkiye; Istambul, Türkiye; Ankara, Türkiye; Istanbul, Türkiye; Sofia, Bulgaria; Krakow, Poland; Krosno, Poland; Lublin, Poland; Poland; Poznan, Poland; Warsaw, Poland; Porto, Portugal; Port Vila, Vanuatu; Podgorica, Montenegro; Pilsen, Czechia; Lisbon, Portugal; Riga, Latvia; Barcelona, Spain; Madrid, Spain; Tenerife, Spain; Tiraspol, Moldova, Republic of; Nicosia, Cyprus; Almaty, Kazakhstan; Astana, Kazakhstan; Athens, Greece; Baku, Azerbaijan; Belgrade, Serbia; Bratislava, Slovakia; Bucharest, Romania; Budapest, Hungary; Dnipro, Ukraine; Erevan, Armenia; Kharkiv, Ukraine; Ljubljana, Slovenia; Sarajevo, Bosnia and Herzegovina; Skopje, North Macedonia; Banská Bystrica, Slovakia; Toshkent, Uzbekistan