Location: Singapore
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.
We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality.
This is a full time hybrid role based out of our Singapore hub.
What you’ll do at Figma Weave:
Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs
Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems
Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams
Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution
Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave
Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists
Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave
Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave
We’d love to hear from you if you have:
2+ years of experience working in a QA or Support environment for a technical SaaS product
Troubleshooting and debugging experience across multiple platforms
Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders
Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity
Japanese a plus, but not essential
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London, United Kingdom
Senior Business Development Associate
In a Nutshell
Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development.
About IDEO London
We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact.
Why is this role important for IDEO's work?
Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference.
Once Here You Will
BUSINESS DEVELOPMENT PROCESS
Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients.
Run pipeline meetings.
Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO.
Lead and manage opportunity qualification, owning continuity of the BD process.
Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps.
Pull in director-level support as needed for advocating for client needs and negotiation support.
Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions.
Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One.
Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer.
REPORTING
Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it.
Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned.
Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add.
DATA INTEGRITY
Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot.
Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!).
Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process.
Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks.
PROGRAM MANAGEMENT
Exercise project management tactical skills by effectively steering the BD process for new and existing work.
Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings.
Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines.
Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients.
Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists.
Support account planning activities to drive a proactive, consistent approach to client investment and development.
Support the deployment of the right expertise and experience from within the hub team towards client pursuits
COMMUNICATION
Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events.
Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity.
Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content.
Strengthen existing assets and develop new ones in collaboration with subject matter experts.
Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer.
NETWORK BUILDING
Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market.
Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads.
Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations.
Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity.
EXPLORE
Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead.
Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses.
Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required.
Assist with internal programs and initiatives to improve organizational BD efforts, as required.
Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings.
We're looking for someone with
SKILLS
Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy.
Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams.
The ability to create and deliver presentations, proposals, and other assets.
Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business.
Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients.
Strong presentation and writing skills
Ability to conduct and synthesize research
Attention to Detail: Demonstrates concern for the details and their impact on the larger picture.
Familiarity with a wide range of market analysis tools, data sets, and benchmarks.
Comfort determining next steps in ambiguous situations with limited direction.
Ready to pitch in on tasks, big or small. Volunteer and helper mindset.
Desire to collaborate across various design disciplines
Take chances without being afraid to fail and learn along the way
Insatiable curiosity to learn more about businesses, industries, markets, and what drives them
MINDSET
Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive.
Show Curiosity: Question accepted norms to make room to learn from more diverse voices.
Lean into Vulnerability: Build trust by being open.
Ask for and give consistent and timely feedback on personal performance.
Be optimistic
Collaborate
Embrace ambiguity
Talk Less, Do more
Learn from failure
Make others successful
Take ownership
What does IDEO offer you?
Innovation and creativity:
Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines.
Learning and growth:
Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey.
Community and well-being:
Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance.
Projects with purpose:
We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life.
Compensation
£55,000 - 60,000 GBP, depending on experience
Location
London, UK
Some Previous Projects To Check Out
To get a flavour of the work we do in London, take a look at these case studies:
Climate action for SMBs
– Designing a strategy and experience to help Sage’s SMB customers transition to net zero.
Redefining retail with FEMSA
– Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services.
Sustainable packaging system
– Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands.
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices
Application Requirements And Instructions
If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.
Location: Remote US
About the role
More and more PlanetScale databases are created, connected and queried by AI agents. Cursor, Claude Code, Codex and a growing list of other tools now sit between developers and their infrastructure.
You will own that experience end to end. You'll make sure PlanetScale shows up everywhere developers build with AI, that our MCP server and CLI work flawlessly in every agent, and that we can measure how well it all works. Then you'll show the world how to do it well through demos, docs, blog posts, videos, and conferences.
This is a hands-on role combining engineering, content creation, and a strong public voice. You'll work closely with the teams that build our MCP server, CLI, API and docs.
The landscape of how developers work with AI changes fast. You'll have the opportunity to move quickly, experiment, and take the lead on the future of AI use with databases and infrastructure.
Make PlanetScale great with AI tools
Build and maintain the plugins for PlanetScale in every AI marketplace and directory: agent plugins, skill registries, MCP directories, IDE extension stores and AI app builders
Own our integrations with AI coding tools, agent frameworks and platforms
Stay current with AI tools as they launch and ensure our customers have a great experience from day one
Test the PlanetScale MCP server and CLI across Claude Code, Cursor, Codex, VS Code and other clients, and catch regressions before users do
Find friction in creating a database, connecting, running migrations and debugging queries from inside an agent, then fix it or drive the fix with the owning team
Improve the context agents rely on: tool descriptions, skills, llms.txt, docs written for agents, and error messages agents can act on
Attention to AEO (answer engine optimization): make sure agents find and recommend PlanetScale
Build and maintain skills for working with Postgres, MySQL, Vitess, Neki, and PlanetScale
Measure how well we're doing
Build evals that run real agent tasks against PlanetScale databases
Benchmark how agents perform with PlanetScale and work towards continuous improvement
Track how often AI assistants and agents recommend PlanetScale for database questions, and whether what they say about us is accurate
Instrument and report on agent usage: databases created by agents, time to first connection, MCP versus CLI usage, and where sessions fail
Show people how to do it well
Build demos and sample apps that show PlanetScale and AI tooling at their best
Write docs, guides and blog posts on using databases effectively with AI, including safe access, branching and performance assessment
Make videos and attend conferences to communicate with our audience how to build effectively with AI
These attributes best describe you
Daily use of AI coding agents, with strong opinions about what makes a tool work well with them
Experience building an MCP server, plugin, CLI or SDK that real developers use
Software engineering background in languages like TypeScript and Go, and comfort with APIs, OAuth and the command line
Experience with writing docs, blogs, and / or video content creation
Good at communicating with a broad audience and customers alike on socials
Experience working with relational databases (Postgres, MySQL, SQLite), schema design, migrations, connection handling, and Postgres or MySQL in production
Data fluency: designing evals, writing the queries behind a dashboard, and telling a real trend from noise
Clear communication of technical ideas in writing, on video and on stage
Independence and speed: spotting a gap, shipping a fix, and telling people about it
Genuine curiosity about the AI tooling landscape and a habit of keeping up with it
Bonus points
Contributions to the MCP spec, SDKs or popular open-source MCP servers
Experience writing agent skills, plugins or rules files for Claude Code, Cursor or Codex
Experience with LLM eval tools and building benchmarks for agents
Experience with AEO or GEO, or with tracking how LLMs surface and recommend a product
A blog, YouTube channel or GitHub that developers already follow
Experience with Vitess, database sharding, or running databases at scale
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base Salary Range: $170,000 - $220,000
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, a division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across a wide range of sectors, including oil and gas, petrochemicals, power, infrastructure, water, mining, healthcare, and IT. With a strong presence across complex industrial environments, the company supports clients with specialized expertise that helps keep critical operations safe, reliable, and efficient.
This role focuses on providing process-engineering support to the power generation block, with an emphasis on equipment performance, thermodynamic analysis, operational troubleshooting, and plant optimization. You will contribute to the safe and efficient operation of utility systems by working closely with operations and technical teams to evaluate performance trends, investigate deviations, and support improvement initiatives across key power-generation assets.
If selected, the work location would be onsite at
Saudi Arabia.
Responsibilities
Monitor and evaluate Power Generation Block equipment performance daily using process data analysis, efficiency calculations, heat-rate assessments, KPI tracking, and dashboard updates.
Perform engineering calculations, thermodynamic assessments, equipment evaluations, and technical studies to identify efficiency losses and improvement opportunities.
Assess heat exchangers, steam-turbine-generator condensers, HRSGs, and cooling systems for heat transfer, fouling, and thermal efficiency.
Support diagnostic programs for gas and steam turbines, review monthly performance reports, coordinate with OEMs, and develop corrective actions.
Investigate process deviations, operational upsets, efficiency losses, and equipment performance issues.
Provide daily process-engineering support to Operations, recommend corrective actions, optimize operating parameters, and review SOPs and EOPs.
Support mechanical integrity programs and evaluate process impacts on equipment health.
Conduct feasibility and improvement studies covering plant efficiency, reliability, steam-cycle performance, water consumption, and emissions.
Support plant modifications, MOC activities, design notices, risk assessments, root-cause analyses, and commissioning.
Prepare technical reports, performance summaries, recommendations, operating guidelines, and unit trip reports within 24 hours of an upset.
Requirements
Strong understanding of IGCC power-generation processes, P&IDs, PFDs, and H&MBs, including syngas-fired gas turbines, HRSGs, steam turbines, steam-cycle systems, and power-block interfaces with gasification complexes.
Advanced understanding of power-block equipment and steam-cycle systems, with the ability to evaluate equipment performance, heat rate, efficiency, and thermal losses using sound engineering principles and performance-analysis techniques.
Ability to perform heat-and-mass balance calculations, energy accounting, process-performance evaluations, troubleshooting, root-cause analysis, and performance-gap investigations.
Knowledge of mechanical integrity, asset management, process safety, Management of Change, HAZOP methodology, risk assessment, environmental compliance requirements, and plant operating procedures.
Proficiency with process simulation, thermodynamic modeling, and performance-analysis tools such as Aspen Plus, Aspen Plus Dynamics, Aspen HYSYS, GateCycle, or equivalent.
Strong capability in process-data analysis using DCS, PI Historian, and performance-monitoring systems to evaluate plant performance and identify operational deviations.
At least 7 years of relevant experience in power generation plants, combined-cycle systems, steam systems, boilers, turbines, power distribution, or energy efficiency.
Bachelor’s degree in Mechanical Engineering, Process Engineering, or a related field.
Experience in petrochemical, refining, gas processing, chemical manufacturing, gasification, fertilizer, power generation, or large industrial utility operations.
Professional proficiency in English and effective communication skills for technical reporting and team collaboration.
A PE certificate is a plus.
Location: Jakarta, Indonesia; Kuala Lumpur, Malaysia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success.
This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant.
If selected, the job location would be onsite at
Saudi Arabia
Responsibilities
Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction.
Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations.
Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency.
Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations.
Train plant personnel on process improvements and best practices.
Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits.
Lead or support process improvement projects and coordinate timely execution across departments.
Monitor and maintain process control systems for stability and efficiency.
Requirements
Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience.
Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities.
Strong understanding of plant operations, process optimization, and performance testing.
Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments.
Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation.
Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment.
Experience with process control, automation systems, and advanced process control strategies.
Ability to use Aspen HYSYS and process simulation tools.
Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.
Location: Kuala Lumpur, Malaysia; Jakarta, Indonesia
Eram Talent, an ISO 9001:2015-certified division of Eram Group, provides human resources, industrial projects, and maintenance services solutions across the oil and energy sector and related industries. The company supports complex operational environments where technical expertise, safety, and performance improvement are central to long-term success.
This opportunity is suited to a process engineer who can help improve plant performance across gas processing and related industrial operations. In this role, you will contribute to optimization, reliability, and safe operations by working closely with multidisciplinary teams and translating technical analysis into practical improvements for the plant.
If selected, the job location would be onsite at
Saudi Arabia
Responsibilities
Analyze existing plant processes and identify improvements that enhance efficiency, quality, productivity, energy use, and waste reduction.
Design, execute, and analyze plant performance tests; evaluate performance data; and provide actionable optimization recommendations.
Collect and analyze process data to identify trends and deviations, and prepare technical reports and presentations for management and stakeholders.
Troubleshoot operational issues, determine root causes, implement corrective actions, and support operations and maintenance teams with complex process-related problems.
Apply process improvement methodologies such as Lean and Six Sigma, refine standard operating procedures, and promote process consistency.
Collaborate with operations, maintenance, engineering, commissioning, and safety teams to ensure safe and efficient operations.
Train plant personnel on process improvements and best practices.
Ensure compliance with safety, environmental, and regulatory standards, and participate in risk assessments, process hazard analyses, and safety audits.
Lead or support process improvement projects and coordinate timely execution across departments.
Monitor and maintain process control systems for stability and efficiency.
Requirements
Bachelor’s degree or higher in Chemical Engineering with a minimum of 7+ years of relevant process engineering experience.
Relevant plant or process experience in SARU (Soot Ash Recovery Unit), SRU (Sulphur Recovery Unit), AGR (Acid Gas Removal Unit), HRU (Hydrogen Recovery Unit), gasification units, gas processing, sulfur recovery, hydrogen recovery, and refining or petrochemical facilities.
Strong understanding of plant operations, process optimization, and performance testing.
Familiarity with laboratory equipment and analytical techniques, including chromatographs, spectrometers, and other analytical instruments.
Knowledge of process safety management, risk assessment methods, EHS regulations, P&ID interpretation, and process documentation.
Expertise in troubleshooting and diagnosing operational issues in plant systems and equipment.
Experience with process control, automation systems, and advanced process control strategies.
Ability to use Aspen HYSYS and process simulation tools.
Proficiency in spoken and written English, including the ability to prepare clear technical reports and presentations.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative.
You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today.
This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging.
What you’ll do in the role:
Define AI product strategy in service of Honeycomb's vision
Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations
Help the product organization understand where and how AI creates genuine customer value vs. where it's hype
Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code)
Make informed bets about which AI technologies and approaches warrant investment
Conduct research that bridges technology and customer reality
Build deep understanding of how customers are adopting AI in their engineering workflows
Identify patterns across customer conversations that signal future market needs
Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability
Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream
Enable AI innovation across the product portfolio
Partner with product teams to identify high-value opportunities to leverage AI capabilities
Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions
Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities
Synthesize cross-portfolio learnings and socialize what's working (and what isn't)
Evangelize the AI-observability connection
Articulate Honeycomb's point of view on AI observability both internally and externally
Help customers understand how observability needs evolve as they adopt AI
Contribute to thought leadership through writing, speaking, and community engagement
Build credibility with technical audiences who care deeply about how we use AI, not just that we use it
What you’ll bring to the role:
Proven AI product experience
5+ years in product management with at least 1+ year shipping AI/ML-powered products
Track record of taking AI features from concept to customer impact, including things that didn't work
Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge)
Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped
Strategic thinking with customer empathy
Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy
Comfort operating with ambiguity and making decisions without perfect information
Pattern recognition across conversations—spotting what customers aren't yet saying clearly
Strong judgment about when to say "no" or "not yet" despite exciting technology
Technical credibility without needing to be the expert
Enough technical depth to have earned respect from engineers and architects
Genuine curiosity about how things work, paired with humility about what you don't know
Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.)
Understanding of observability principles and why they matter in production systems
Communication and collaboration skills
Excellent written and verbal communication—can explain complex ideas clearly to varied audiences
Ability to influence without authority across product, engineering, and go-to-market teams
Comfort presenting to customers, executives, and technical audiences
Collaborative mindset that elevates others' work rather than centralizing control
Curiosity and learning orientation
Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly)
Intellectual humility—you're more interested in learning than being right
Excitement about the intersection of AI technology and real customer problems
Energized rather than exhausted by the pace of change in AI
Base Salary based on level of experience
$272,739
—
$320,829 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Product Counsel, you will be a hands-on legal partner to the teams building Claude for consumers and businesses. You'll work across Claude's apps, subscriptions, growth programs and enterprise offerings, moving to wherever the need is greatest. You'll learn from experienced product lawyers, get close to the product quickly, and take on more ownership as you go. This is a generalist role for someone who wants range, likes a fast pace, and is ready to do the routine work and the novel work with the same care.
Key responsibilities
Partner with Product, Engineering, Design and other cross-functional teams to give clear, practical legal guidance from early ideas through launch
Review product launches across Claude's consumer and enterprise offerings, spotting issues early and helping teams find a path forward
Advise on subscriptions, pricing, promotions, billing and other growth programs, including consumer protection and marketing rules
Support enterprise and regulated-industry products on topics such as admin controls, customer commitments and enterprise readiness
Draft and review user-facing terms, disclosures, in-product copy and marketing claims
Pull in privacy, commercial, IP, safety and other specialists, then return one integrated answer to your product partners
Build guides, templates and AI-powered workflows so routine questions get answered quickly and the team can focus on novel ones
Pick up new areas as priorities shift, and help with incidents and escalations when they come up
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
At least 4 years of relevant legal experience, with exposure to technology, consumer or regulated products
Experience advising business or product teams directly, not only other lawyers
Working knowledge of at least two of: consumer protection, privacy, advertising and marketing law, technology transactions, IP, or regulated industries
Curiosity about how AI products work, and the ability to pick up technical concepts quickly
A habit of making a clear recommendation, even with incomplete information
Comfort moving between assignments as priorities change, with no job too big or too small
Clear, concise writing that non-lawyers can act on
Openness to feedback and a track record of improving quickly
Experience using AI tools in your legal work, or a strong interest in learning to do so
Empathy and a service orientation, with a real commitment to Anthropic's mission
Preferred qualifications
In-house product counsel experience, or a secondment with a product team
Experience with subscription businesses, promotions, or consumer billing
Experience supporting enterprise SaaS or regulated customers such as healthcare or financial services
Experience building playbooks, self-serve guidance or legal automation
Application Deadline:
6pm PT on Friday November 13, 2026. We encourage all interested and qualified applicants to submit their materials before this date to ensure full consideration.
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$335,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels.
This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made.
WHAT YOU'LL DO
OWN X STRATEGY AND EXECUTION
- Own Harvey's X strategy, programming and daily execution.
- Develop a distinctive voice and a clear role for Harvey on the platform.
- Create posts built for X, not LinkedIn content with the formatting changed.
- Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations.
- Support product launches, research, events, partnerships, customer stories and company announcements on X.
- Build recurring formats and programming that give people a reason to come back.
- Write and edit copy that is clear, sharp and right for the platform.
- Monitor replies, mentions and relevant conversations.
- Work with the Social Content and Community Manager on engagement and response coverage.
- Support founder, executive and employee amplification where it makes sense.
- Use sound judgment in moments that carry brand, reputational or customer sensitivity.
- Track changes to X and adjust our approach as the platform evolves.
MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION
- Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube.
- Collaborate with the social team to go beyond surface metrics and explain what actually drove performance.
- Identify patterns across format, topic, audience, timing, creative approach and distribution.
- Help turn findings into specific programming and creative recommendations.
- Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals.
- Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics.
- Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards.
- Bring audience and performance insight into quarterly strategy and planning.
PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK
- Review owned and third party findings on legal AI conversations, share of voice and competitor activity.
- Separate meaningful signals from routine noise.
- Connect listening and competitive insights with channel performance data to build a fuller picture of what is working.
- Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations.
- Write concise readouts for Social, Marketing and company leadership.
- Flag opportunities and risks early enough for the team to act on them.
SUPPORT THE BROADER SOCIAL TEAM
- Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities.
- Help translate company priorities into programming for each platform.
- Bring performance insight into the creative briefing process.
- Support social coverage during major events and launches.
- Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio.
- Help build repeatable processes without adding unnecessary approval layers.
- Do the work yourself while also improving how the team makes decisions.
WHAT YOU HAVE
- 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field.
- Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there.
- Strong editorial judgment and the ability to write sharp copy that fits the platform.
- Experience running an active social channel in a fast-moving environment.
- Strong analytical skills and comfort working with social performance data.
- The ability to explain why content performed the way it did, not just report the numbers.
- Experience using social listening, competitive analysis and share-of-voice data to inform strategy.
- A habit of turning data into specific creative and programming recommendations.
- Experience designing social tests and evaluating the results honestly.
- Familiarity with social publishing, analytics and listening platforms.
- Good instincts for real-time content, reputational risk and sensitive moments.
- Experience presenting insights to senior marketing or company leaders.
- Excellent communication skills and a collaborative way of working.
- Comfort making good calls with incomplete information and shifting priorities.
- Genuine interest in legal technology, AI and how professional work is changing.
You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts.
Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time.
We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the
Pacific and Mountain
time zones.
You Will
Own customer tickets end to end, with clear written root-cause explanations and next steps
Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices
Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix
Build scripts and tooling, to make diagnosis and configuration faster and safer
Work with technical and business stakeholders to understand requirements and recommend sustainable solutions
Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why
Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum
Keep learning about new web technologies and contribute to process and tooling improvements
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation
2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs
Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser
Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs)
Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash)
Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar)
A methodical, hypothesis-driven approach to complex problems
Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences
The ability to drive outcomes despite complexity, ambiguity or shifting priorities
Preferred but not required
Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering
Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful)
Hands-on experience with Nginx or similar proxy and web server configuration
Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps)
Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages
Software development experience
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
Location: Ireland; London, England, United Kingdom
About the Job:
We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond.
You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful.
As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you.
Why This Role Matters:
High Impact:
You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate.
Strategic Influence:
Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership
Break New Ground:
Help build in-region operations coverage and set the operating playbook for the region
Career Growth:
Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company
Regional Playbooks:
Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time.
Responsibilities:
Business Partnership
: Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked.
First Line of Defense
: Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart.
Operating Cadence
: Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates.
Strategy -> Process:
Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented.
Actionable Insights
: Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through.
Planning Inputs
: Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations.
Adoption & Accountability
: Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps.
Voice of the Field
: Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements.
About You:
You are a business partner first who thrives at the intersection of strategy, data, and operations.
You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP.
You take ownership of outcomes, not just tasks, and you hold yourself to a high bar.
You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness.
You know how to influence without authority, and you build relationships before you push for change.
You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you.
You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone.
Qualifications:
Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role
Experience supporting EMEA GTM teams, ideally in a regional-focused capacity
Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders
Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs
Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers
Strong analytical skills, with the ability to turn data into clear, actionable recommendations
Experience at a B2B SaaS or high-growth tech company
Excellent communication and stakeholder management skills, with the ability to influence without authority
Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Team Description:
The Ads Retrieval ML team builds the machine learning systems that identify relevant advertising candidates for Reddit users. Retrieval sits at the heart of the ads delivery funnel: before downstream ranking and auction decisions, our models determine which campaigns and ads are eligible to compete. We work on large-scale retrieval across multiple objectives, placements, and geographies. Our work combines representation learning, candidate generation, nearest-neighbor search, behavioral and contextual signals, and rigorous offline and online experimentation.
Role Description:
We are looking for a Staff Machine Learning Engineer to provide technical leadership for the Retrieval and Targeting ML team. You will lead the design and evolution of retrieval models and modeling practices that improve relevance, advertiser outcomes, and user experience at Reddit scale. This is an applied ML role centered on retrieval modeling and end-to-end product impact. You will be expected to stay close to the technical details—from data and objective design through model development, evaluation, experimentation, and launch—while setting direction for other engineers.
Responsibilities:
Define the technical direction and multi-year roadmap for ads retrieval modeling in partnership with engineering, product, data science, and ads stakeholders.
Design, develop, and launch candidate-generation and retrieval models for campaigns and ads across Reddit’s advertising surfaces.
Apply modern approaches such as two-tower architectures, representation learning, embeddings, sequence models, graph-based methods, and other deep learning techniques when they create meaningful product value.
Improve the retrieval stack across key modeling decisions, including objectives, labels, sampling strategies, hard-negative mining, feature design, embedding generation, candidate filtering, and retrieval depth.
Work with approximate nearest-neighbor and vector retrieval systems, reasoning about recall, relevance, freshness, diversity, coverage, latency, and cost trade-offs.
Establish strong evaluation practices that connect retrieval metrics—such as recall, precision, candidate coverage, calibration, and downstream lift—to ads and user outcomes.
Lead offline analysis and online experiments, interpret ambiguous results, and translate findings into the next modeling iteration.
Partner with downstream ranking, ads platform, auction, measurement, and product teams to ensure retrieval models integrate effectively into the full ads funnel.
Write design documents, review code and model changes, and raise the quality bar for modeling, testing, observability, and production ownership.
Mentor ML engineers and help grow the team’s expertise in retrieval, recommendation, and representation learning.
Required Qualifications:
7+ years of industry experience, including substantial experience building and shipping applied ML products.
Deep experience with information retrieval, candidate generation, recommender systems, ranking, or related relevance problems.
Strong understanding of retrieval modeling concepts, including DNN, embeddings, two-tower or dual-encoder models, approximate nearest-neighbor search, and multi-stage retrieval.
Deep experience training, evaluating, debugging, and deploying deep learning models using TensorFlow, PyTorch, or similar frameworks.
Demonstrated ownership of ML projects from problem framing and data preparation through offline evaluation, online experimentation, production launch, and iteration.
Strong command of experimental design and model evaluation, including how offline retrieval metrics relate to downstream business and user metrics.
Experience working with large-scale behavioral, contextual, or content datasets and complex feature pipelines.
Strong software engineering fundamentals and the ability to write clear, reliable, maintainable production code.
Technical leadership experience: setting direction, leading complex projects, influencing partner teams, and mentoring other engineers.
Excellent written and verbal communication, with the ability to explain complex modeling choices to technical and non-technical audiences.
Preferred Qualifications:
Experience with ads retrieval, ads ranking, ad targeting, ad serving, recommendation, search relevance, or marketplace optimization
Experience modeling user, content, campaign, or ad interactions with sequential, graph, or multimodal signals
Experience connecting retrieval improvements to downstream ranking, auction, conversion, revenue, or user-experience outcomes
Experience in ads marketplaces at peer companies
Publications, patents, or industry contributions in applied ML or ranking systems
Experience with sequential modeling (e.g., RNNs, Transformers)
Benefits:
100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago)
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-AJ1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Compensation Business Partner to ensure our compensation philosophy, principles, and practices extend to all of our markets outside of the US, initially focused on EMEA and APAC.
This will be our first Compensation Business Partner dedicated to our international business sitting within the EMEA region, and an opportunity to help shape how Harvey approaches compensation as we continue to scale globally. You’ll partner closely with our People Business Partners, Recruiting team, business leaders, and the broader Compensation team to ensure our programs remain competitive, thoughtful, and scalable across markets.
We’re looking for someone who combines deep compensation expertise with strong business judgment. You should be equally comfortable analyzing market data, advising a recruiter on a complex offer, partnering with a PBP and developing a point of view on how Harvey should approach compensation in a new or rapidly evolving market. This is a highly collaborative role that will have a great degree of partnership across many functions.
WHAT YOU'LL DO
- Serve as the primary Compensation Business Partner for EMEA and APAC, developing deep context on our teams, talent markets, and hiring needs across the regions.
- Partner closely with People Business Partners and business leaders on compensation decisions including new hires, promotions, internal mobility, and other complex compensation questions.
- Build a particularly strong partnership with Recruiting, advising on offers, market competitiveness, and candidate-specific situations.
- Help evolve Harvey's international compensation strategy as we scale, including our approach to geographic differentiation, market positioning, salary structures, and equity.
- Bring deep equity expertise and help translate Harvey's equity philosophy across markets where candidate expectations and familiarity with US-style equity compensation can vary significantly.
- Research emerging compensation practices and talent trends, particularly across the rapidly evolving AI market, and turn external data into clear recommendations for Harvey.
- Conduct market analyses using compensation survey data and other sources, while applying judgment.
- Partner with the broader Compensation team on compensation cycles, benchmarking, band development, and company-wide programs, ensuring international considerations are represented from the beginning.
- Identify where our US practices translate internationally—and where they don't—and proactively recommend changes as Harvey enters and scales in new markets.
- Help build the infrastructure, principles, and enablement that will allow Harvey's international compensation approach to scale.
WHAT YOU HAVE
- 5-7+ years of experience in compensation
- Experience supporting international compensation across EMEA and/or APAC.
- Experience working for a US-headquartered company, with a strong understanding of how global compensation programs are designed and adapted for international markets.
- Meaningful experience with equity compensation, including the ability to explain and advise on equity in markets with different norms and expectations.
- Experience in a high-growth startup or scale-up environment; you are comfortable building while the company and market are changing around you.
- Strong knowledge of compensation fundamentals including market benchmarking, salary structures, job leveling, offers, promotions, retention, and pay decisions.
- Exceptional business partnership skills. You can build trust with leaders, PBPs, and recruiters while being willing to challenge assumptions.
- Strong analytical skills paired with excellent judgment—you know when the data is telling you something and when it requires additional context.
- Intellectual curiosity and a genuine appetite to become an expert on the AI talent market, including proactively researching competitors, compensation trends, and emerging practices.
- Comfortable operating with ambiguity and building new approaches rather than relying on an established playbook.
- Ability to communicate complicated compensation concepts simply and credibly to audiences with very different levels of compensation expertise.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Nur-Sultan, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Account Management teams create and build our relationships with restaurant-partners. Together, we help restaurant brands and neighborhood restaurants grow through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are looking for an Account Development Manager based in Astana, Kazakhstan, to manage a portfolio of restaurant partners in the 2 largest cities across Northern Kazakhstan. As our new Account Development Manager, you’ll help a mix of enterprise and SMB restaurant-partners grow with Wolt. You’ll build strong relationships, identify commercial opportunities, and turn performance insights into practical actions that help your restaurant-partners succeed.
What you’ll be doing
You’ll be the primary point of contact for your portfolio, working with restaurant owners, central teams, and local venue managers. You’ll adapt your approach to each restaurant-partner’s needs, balancing growth opportunities with day-to-day operational performance.
You’ll develop growth plans for restaurant-partners, run promotional campaigns, and lead commercial discussions. Working closely with internal teams, you’ll make sure plans are delivered and restaurant-partners receive the support they need.
Day-to-day in this role you’ll:
Own and develop a portfolio of restaurant-partners across Northern Kazakhstan.
Build strong relationships with restaurant-partners through regular check-ins and business reviews, aligning on priorities and following up on agreed actions.
Create and execute growth plans that help restaurant-partners increase sales, attract customers, and improve performance on Wolt.
Identify opportunities to grow adoption of Wolt’s advertising and promotional solutions based on each restaurant-partner’s goals.
Lead commercial negotiations and renewal discussions to support sustainable growth for both Wolt and our restaurant-partners.
Use performance data to identify trends, understand challenges, and recommend practical improvements.
Collaborate with Marketing, Operations, and other internal teams to deliver campaigns, resolve issues, and improve the restaurant-partner experience.
Prioritize your time across restaurant-partners of different sizes, balancing commercial impact with the needs of your wider portfolio.
Our humble expectations*
We’re looking for someone who combines commercial curiosity with strong relationship-building skills and enjoys taking ownership of restaurant-partner growth.
Experience:
You have 3+ years of experience in account management, customer success, business development, or a similar commercial role. Experience working with SMB or enterprise restaurant-partners is a plus.
Commercial understanding, upselling, and negotiation skills:
You understand how to grow a restaurant-partner’s business, identify and convert upselling opportunities through advertising and promotional solutions, and confidently lead commercial negotiations to reach mutually beneficial agreements.
Analytical skills:
You’re comfortable working with data in Excel or Google Sheets and translating performance insights into clear recommendations.
Communication and relationship-building:
You communicate clearly and confidently, adapting your approach to restaurant owners, operational teams, and enterprise stakeholders.
Adaptability:
You thrive in a fast-paced environment, adapt quickly to changing priorities, and stay focused on delivering results.
Ownership and autonomy:
You roll up your sleeves and get things done, proactively identifying what needs attention without waiting to be told. You’re comfortable working independently, taking initiative, and following through on your commitments.
Ownership and organization:
You manage competing priorities, follow through on commitments, and take a proactive approach to solving problems.
Tools and curiosity:
You’re comfortable learning new tools and open to using AI to improve your daily work and analysis.
Languages:
You’re fluent in Kazakh and Russian and have a working proficiency in English.
Nice to have:
Experience working with restaurant-partners, restaurant chains, or within the food delivery industry.
An understanding of marketplace or platform businesses.
Experience growing a portfolio of restaurant-partners across enterprise and SMB segments.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps*
If you’re excited about working in a high-growth environment, taking ownership, and joining an ambitious team, we’d love to hear from you! Click below to apply and attach your CV. 💙
Please submit your application by
November 4th
. We’ll be accepting applications until then, and you can expect to hear from us after this date.
Our recruitment process typically includes a few stages, giving us the chance to get to know you and you the opportunity to learn more about the role and our team.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco; New York City
Workplace: Hybrid
We're hiring a Compensation Lead to build Perplexity's compensation function and own its day-to-day execution. You'll build the programs and processes that support how we hire, recognize, and retain people.
You should be comfortable moving between program design and an individual offer, building longer-term structure while keeping today's decisions moving. The goal is a compensation approach that is competitive, financially sound, and clear enough for people to use, without adding unnecessary complexity.
WHAT YOU'LL OWN
- Build the compensation foundation. Assess existing practices, data, and tools; prioritize the gaps; and develop recommendations on compensation philosophy, market positioning, and cash and equity guidelines.
- Develop salary ranges and market benchmarks. Establish a consistent approach to pricing roles across functions and locations. Partner with People and business leaders on job scope and leveling, and explain where market data is useful or incomplete.
- Own day-to-day compensation decisions. Be the primary partner for offers, promotions, pay adjustments, and compensation questions. Evaluate recommendations against market data, internal equity, and budget, with clear approval paths for exceptions.
- Design and run compensation reviews. Build the calendar, planning models, manager guidance, and approval process. Coordinate with Finance, People Operations, Payroll, and equity partners to carry decisions through to accurate implementation.
- Inform leadership decisions. Model the cost and employee impact of proposed changes to salary and equity programs. Present a recommendation and its trade-offs, then own execution once approved.
- Identify and address inconsistencies. Assess pay compression and potential inequities across teams, levels, and locations. Partner with People leadership and Legal on appropriate reviews and recommend actions.
- Build processes people can use. Establish decision records, recruiter and manager guidance, and clear explanations of compensation programs. Improve recurring workflows so consistent decisions don't depend on individual knowledge or one-off conversations.
- Own the data and tools behind the work. Establish reliable compensation records, select and manage benchmarking resources, and improve reporting and quality checks. Use approved automation and AI tools where they help, with appropriate protection for employee information and verification of results.
WHAT YOU BRING
- Experience building compensation programs: You've established or substantially rebuilt compensation frameworks and processes with limited infrastructure, and stayed accountable for running them after launch.
- Technical compensation depth: Hands-on experience with market pricing, salary ranges, cash and equity programs, compensation reviews, and individual pay recommendations.
- Strong analytical judgment: You can build and audit models, reconcile imperfect data, and explain your assumptions. You know when a benchmark is a useful comparison and when it misses the role.
- Ability to influence decisions: You can turn analysis into a clear recommendation, discuss trade-offs with leadership, and constructively challenge an approach that isn't working.
- Independent, hands-on execution: You can set priorities, build a workable process, and manage urgent requests without losing progress on longer-term work. You're comfortable being both the person designing the program and the person checking the data.
- Discretion and clear communication: You handle sensitive information carefully and explain compensation decisions in language that recruiters, managers, and employees can understand.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In the US, the base compensation range for this role is $162,275 - $194,730. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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seniorLondon, United Kingdom
УдалённоRemote US; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
United States; We are currently considering candidates based in the; time zones
Ireland; London, England, United Kingdom; You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone