Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking an experienced Director, Provider Performance & Analytics to build and oversee the measurement architecture for provider performance across all clinical service lines. In this role, you will define how Lyra measures provider capacity, availability, schedule utilization, productivity, and quality across a diverse clinical workforce spanning therapy, coaching, medication management, high-acuity care, substance use treatment, and neuropsychology.
Operating at the intersection of Clinical Leadership, Operations, Data Analytics, Finance, and Product, you will establish common performance definitions, build scalable measurement frameworks and executive dashboards, diagnose systemic performance variation, and translate data insights into operational management systems.
The ideal candidate brings strong healthcare analytics and performance expertise—combining hands-on quantitative data fluency and systems thinking with proven operational judgment in a complex healthcare environment.
What You’ll Do:
Performance Architecture & Vision:
Define the multi-year roadmap for provider performance measurement and management across therapy, coaching, medication management, high-acuity care, substance use treatment, neuropsychology, and future service lines. Establish a unified performance architecture that appropriately accounts for differences in clinical disciplines, care modalities, and patient populations.
Metric Logic & Data Governance:
Partner with Clinical, Analytics, Finance, and Operations leaders to define the exact metrics and methodologies for provider supply, availability, active panel capacity, schedule utilization, productivity, and access. Establish standardized metric definitions, governance, and single sources of truth across the enterprise.
Analytics, Dashboards & Decision Support:
Translate performance strategy into actionable dashboards, scorecards, forecasting capabilities, and decision-support tools. Ensure data is tailored for action across all levels—from frontline providers and clinical managers to service-line and C-suite leadership.
Systemic Diagnosis & Capacity Oversight:
Develop scalable approaches to model provider capacity across employment models (W2 vs. 1099), clinical specialties, and care modalities. Partner with service-line leaders to establish appropriate productivity expectations and identify the operational drivers of provider availability and utilization.
Ownership of Provider Reviews & Escalations:
Establish mechanisms for provider goal setting, performance reviews, and escalations. Partner closely with Clinical Leadership and People teams on appropriate ownership of individual provider performance.
Executive Reporting & Business Reviews:
Develop executive-level reporting and recurring business-review mechanisms (WBRs/QBRs) that clearly communicate network trends, variations, risks, and opportunities, helping senior leaders translate insights into organizational priorities and investment decisions.
Team Scaling & Cross-Functional Leadership:
Build, mentor, and develop a high-performing operations and analytics team, and serve as a trusted partner to senior leaders across Clinical, Operations, Analytics, Finance, Product, and People to build alignment.
Core Requirements:
8–12+ Years in Healthcare Analytics, Health-Tech Operations, Care Delivery, or Strategy:
Proven experience leading complex analytical or operational initiatives within health systems, care delivery organizations, multi-site medical groups, tech-enabled health platforms, value-based care, or healthcare management consulting.
5+ Years of Direct People Management:
Demonstrated track record of scaling high-performing analytics or operations teams and fostering a culture of disciplined problem-solving.
Systems Thinking & Problem Structuring:
Exceptional ability to break down complex, ambiguous business problems, define underlying metric frameworks, isolate root-cause drivers, and translate quantitative insights into clear operational solutions.
Quantitative Data Fluency:
Hands-on technical data comfort (e.g., SQL, BI platforms like Domo/Tableau/Looker, data schema scoping) with a strong track record of partnering directly with Data Science, Engineering, and BI teams on data modeling and metric logic.
Strategic Clinical & Executive Partnership:
Proven track record of collaborating effectively with non-technical executive stakeholders—especially clinical or medical leaders—to build buy-in, translate complex data, and establish shared operational goals.
Preferred Experience:
Direct Care Delivery & Provider Analytics Depth:
Prior experience specifically designing provider performance measurement frameworks, capacity models, or schedule utilization metrics within a medical group, health system, or direct care delivery organization.
Complex Network & Employment Scaling:
Experience managing performance metrics or capacity modeling across heterogeneous clinician types (e.g., prescribers vs. therapists) or hybrid employment models (W2 vs. 1099).
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Director, Provider Performance & Analytics, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $134,000 - $184,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States of America
Workplace: Remote
Veda builds vault infrastructure for DeFi at scale. We manage Billions in total value locked across 15+ blockchain networks, powering yield strategies for partners including Kraken, Etherfi, MetaMask and Plasma. Our protocol turns complex multi-chain DeFi positions into simple vault interfaces that institutional and retail users can actually trust.
We seek individuals with high agency to join us in defining the next phase of DeFi growth and adoption. The ideal candidate takes ownership, thrives in a fast-paced environment, and adapts swiftly to evolving demands.
ROLE
The Compliance Director is responsible for overseeing Veda’s global compliance framework, ensuring that its vault infrastructure and DeFi strategies operate in full compliance with applicable laws, regulations, and industry standards. This role focuses on maintaining robust compliance controls across Veda’s products, partnerships, and operations, with an emphasis on custody, data protection, and regulatory requirements.
The Compliance Director will report to and work closely with Veda’s General Counsel to ensure the proper policies and procedures are in place to support Veda’s operations and the compliance needs of our partners, address regulatory issues, and help create a culture of integrity and accountability throughout the organization.
WHAT YOU’LL DO
Regulatory Compliance & Oversight
- Design, implement, and maintain Veda’s compliance programs, policies, and procedures covering AML/CFT, sanctions, data security, third party diligence, and more.
- Monitor and interpret regulatory developments affecting decentralized finance.
- Ensure that Veda’s products and client integrations comply with relevant financial and data protection laws (e.g. GDPR, or equivalent regional frameworks).
- Manage compliance due diligence for client and partner relationships.
- Act as primary compliance contact for regulators, auditors, and enterprise partners.
Program Execution & Monitoring
- Conduct ongoing monitoring and internal reviews to assess compliance with regulatory and operational standards.
- Lead internal investigations and ensure timely remediation of compliance issues.
- Maintain and report compliance metrics to the General Counsel and executive leadership.
- Coordinate responses to external audits, certifications, and regulatory examinations.
Policy & Control Management
- Oversee and update compliance documentation, including AML policies, data retention, and information security standards.
- Support risk assessments and control testing to ensure ongoing compliance and operational resilience.
- Partner with Product, Security, and Engineering teams to align product design with compliance and privacy-by-design principles.
Training & Awareness
- Develop and deliver targeted compliance training programs for staff.
- Promote a proactive compliance culture across all levels of the company.
WHAT WE’RE LOOKING FOR
- 5+ years of compliance or regulatory experience in fintech, financial services, or crypto.
- Knowledge of AML/CFT regulations, data protection laws, and financial regulatory frameworks relevant to crypto and DeFi.
- Experience managing compliance programs in regulated or partner-facing environments.
- Passion and familiarity for decentralized finance and open-source ecosystems.
- Proactive, self-directed, and comfortable operating in a fast-moving startup environment.
WHY JOIN US?
- Help shape the technical foundation of a rapidly growing DeFi ecosystem
- Work directly with top-tier fintechs, protocols, and institutional partners
- High autonomy and ownership in an early-stage, fast-moving team
- Competitive compensation
- Fully remote and globally distributed
COMPENSATION AND BENEFITS
Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge, skills and direct experience. Base salary is just one part of your total rewards package at Veda. If you are in the United States, you will also receive access to comprehensive medical, dental, and life insurance in the US.
Location: Homestead, Florida
Workplace: onsite
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
About the Opportunity
Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like patient care) with support for the things you don’t love (like self promotion and scheduling).
We are looking for contract psychiatrists who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care.
As a contract psychiatrist, you’ll provide evidence-based treatment via live 60-minute video intake appointments and regular follow-up appointments. You'll conduct psychiatric evaluations and provide medication management. Lyra makes it easy to refer patients to evidence-based therapy and coaching services in tandem with your care.
You will provide care to individuals from a multitude of different backgrounds and experiences, as well as those with varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally-responsive care—an approach that is mindful of the impact of cultural background on each person’s care experience.
Requirements:
Graduate from an accredited (CCNE) Psychiatric-Mental Health Nurse Practitioner (PMHNP) program; OR graduate from an accredited PA program (ARC-PA) with certification through PANCE with preference for Certificate of Added Qualifications in psychiatry, post-graduate fellowship in psychiatry, or other academic psychiatry certificate program completion, including a Doctor of Medical Science with Psychiatry concentration
Unrestricted state license
A minimum of 2 years in practice
Strong preference for NPs and PA-Cs with an active DEA license
Preference for NPs and PA-Cs with additional certification or clinical experience with minors
Must have office space with ability to see clients in Homestead, FL
Ability to provide care to patients with a full range of diagnoses, clinical complexity, and severity levels, with a preference for providers who offer in-person options
Full-time resident of the United States
Here are some of the advantages to joining the Lyra provider network:
Connect with highly compatible clients thanks to Lyra’s powerful matching algorithm technology
Set your own schedule, without a minimum hours requirement
Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Access Lyra’s experienced clinical consultations team to get rapid support with your Lyra clients as well as access a range of specialty group consultation meetings
Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support
Upskill your knowledgebase with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC
Stay in the know with monthly newsletters and robust Help Center resources just for Lyra providers
Access to exclusive provider events with Lyra’s clinical leaders
Responsibilities
Practice comprehensive mental health medication management via a 60-minute intake appointment and regular follow-up appointments
Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
Experience and commitment to providing, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: New York
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to a fair and inclusive workplace
At the FT, we are committed to creating a fair and inclusive workplace where everyone has equal opportunity to succeed. We welcome and value different perspectives and strive to ensure all employees are heard and supported. We believe people do their best work when they can be themselves and have the flexibility they need to balance their work and personal lives. We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination.
The role / Position overview
FT Specialist is seeking a
Data Journalist
to join our growing data journalism team, producing exclusive, data-driven reporting and visual storytelling for
Ignites
and
BoardIQ
.
This role sits at the intersection of journalism, data analysis and visual design. You will be responsible for sourcing, cleaning, analysing and interpreting complex datasets to uncover original stories covering various aspects of the mutual fund and ETF industry as well as the boards that oversee those products on behalf of investors. You will also create engaging visualisations and interactive content that help our journalism stand out and deliver insights readers cannot find elsewhere.
Working as part of a six-person Data Visualization team, you will collaborate closely with reporters and editors across both publications while reporting to the Managing Editor of Data Visualization. The successful candidate will be equally comfortable developing ambitious long-term investigative and analytical projects as well as delivering shorter-turnaround stories that respond to emerging industry trends and news events.
We are looking for a curious, collaborative and entrepreneurial journalist who is passionate about using data to reveal meaningful stories and who is committed to continually developing their skills in a fast-evolving newsroom environment.
Important:
This is an editorial journalism role, not a data analyst or data science position. Candidates must have professional journalism or reporting experience.
Applications from candidates whose experience is primarily in data analytics, business intelligence or data science, without demonstrated reporting experience, will be automatically rejected.
Key responsibilities
Develop original, data-driven stories covering the mutual fund and ETF industry as well as directors and boards that oversee those products.
Source, collect, clean and analyse structured and unstructured datasets using a range of journalistic and analytical techniques.
Build compelling charts, graphics and interactive visualisations that enhance storytelling and audience engagement.
Identify trends, anomalies and opportunities within datasets that lead to exclusive reporting.
Deliver both long-term analytical projects and shorter-turnaround assignments driven by current events and industry developments.
Collaborate closely with reporters, editors and visual journalists across
Ignites
and
BoardIQ
.
Support colleagues in applying data journalism techniques and interpreting quantitative information accurately.
Use public records, databases, APIs, web scraping techniques and proprietary datasets to uncover new reporting opportunities.
Ensure all reporting and analysis meets the highest standards of accuracy, transparency and journalistic integrity.
Contribute to the ongoing development of data journalism capabilities across FT Specialist.
Required skills / experience
Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex information.
Experience communicating data, research findings or business insights clearly to a range of audiences.
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Excellent collaboration and partner management skills, with experience working across teams and subject areas.
Curiosity and a proactive approach to uncovering opportunities, trends and areas for deeper investigation.
Strong attention to detail and commitment to accuracy.
Experience using data, research or quantitative analysis to support decision-making, storytelling or audience engagement.
An interest in developing or expanding technical skills in areas such as Python, R, data visualisation, databases or related analytical tools.
Knowledge of FT products, audiences, editorial standards or internal workflows that can help accelerate impact in the role.
We welcome applications from colleagues across
Editorial, Product & Technology, Audience, Research, Commercial and other FT business areas
who can demonstrate transferable analytical, storytelling or data-focused skills.
Candidates looking to take the next step in their career and grow into a more specialised data journalism role are encouraged to apply.
Please submit your application by Monday, November 30th 2026 by 5pm ET.
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, health coverage, 401k and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
A reasonable estimate of the salary range for this role is
$75,000–$80,000
. To ensure pay fairness, the successful candidate will be offered a salary within the estimated salary range based on a number of considerations including but not limited to: skills; experience and training; certifications; and other business and organisational needs. The disclosed range estimate is for our NYC office and has not been adjusted for other locations.
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Location: Remote
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is looking for a Business Systems Analyst III (Marketing Systems) to join our Enterprise Systems team to own and scale critical Marketing technology platforms, with a primary focus on Iterable and TrustArc. This role partners closely with Marketing Operations teams to deliver scalable, compliant, and data-driven solutions that support Box’s go-to-market strategy.
As a BSA III, you will independently drive medium to high-complexity initiatives, act as a subject matter expert for assigned platforms, and serve as a trusted advisor to business stakeholders. You will influence the marketing systems roadmap, balance run-the-business support with strategic initiatives, and ensure solutions align with long-term platform scalability and compliance requirements.
WHAT YOU'LL DO
Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and TrustArc
Partner with Marketing Operations, to provide consultative guidance on system capabilities, limitations, and best practices
Independently lead end-to-end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go-live readiness
Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories
Design and support data integrations and pipelines using SnapLogic, collaborating closely with Engineering and Data teams
Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs
Evaluate current-state processes, perform fit-gap analysis, and recommend scalable, compliant marketing solutions
Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high-quality outcomes
Manage and prioritize run-the-business work, including enhancements, defects, and operational issues
Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field
3+ years of Business Systems Analyst experience supporting enterprise applications
Experience with Marketo , including marketing automation, campaign management, and Salesforce integration.
Strong hands-on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations
Experience supporting TrustArc or similar consent and privacy platforms in a marketing or data environment
Proven experience with SnapLogic, including designing, supporting, or troubleshooting integration pipelines
Strong SQL skills for data analysis, validation, and issue resolution
Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows
Demonstrated ability to independently own techno-functional deliverables across analysis, design, testing, and deployment
Strong stakeholder management and communication skills
Preferred skills:
Experience with additional MarTech, cloud computing or CDP platforms such as GCP, Segment, Marketo.
Familiarity with event-based tracking, customer data platforms, and downstream analytics
Experience in a SaaS, B2B, or high-growth technology environmen
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$110,500
—
$138,000 USD
Location: Annapolis, MD
Title:
Clinical Supervisor
Job Code:
000747
FLSA Status:
Non – Exempt
Reports To
: Clinical Director - Nursing
Position Objective
The Clinical Supervisor directly supervises staff and is a clinical expert practitioner specific to the unit at education/staff development functions as well as designated management functions to promote high quality, cost effective health care.
This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources
Essential Functions
1.
1.
Clinical Decision Making/Judgment
·
Demonstrates expert clinical knowledge and skill in the specialization of the unit or initiative.
·
Provides for the coordination of patient care throughout the continuum for areas of responsibility.
·
Serves as an expert clinician, acting as a clinical resource for the staff.
·
Works collaboratively with other disciplines in problem analysis and resolution for pathways, protocols
·
And patient care delivery.
·
Expertly organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
·
Assists others in prioritizing patient care.
2.
2.
Nurse-Patient Family Relationships
·
Expertly provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
·
Demonstrates expert skill in managing and planning care for complex patient/family scenarios including physical, psychosocial, spiritual and learning needs of the patient/family.
3.
3.
Clinical Scholarship
·
Effectively performs and improves all processes in order to achieve excellence with regard to AAMC’s quality standards and benchmarks.
·
As part of unit leadership, collaborates in developing, monitoring and changing practice as a result of performance improvement initiatives.
·
As part of unit leadership, collaborates to provide direction for staff development activities and orientation programs and staff meetings
·
Member of a professional organization specific to unit/initiative.
·
Maintains certification in specialty.
·
Supports Evidence Based Practice in clinical specialty to guide nursing practice, development of plans of care and interventions.
4.
4.
Clinical Leadership
·
Demonstrates the ability to enhance skills and performance of others in order to achieve professional and organizational goals. The competency is demonstrated by systematically providing clear objectives, performance-specific feedback, effective coaching and developmentally experience/opportunities.
·
Demonstrates the ability to optimize utilization of staff, matching staff talents and proficiencies to organizational needs in making, evaluating and reorganizing patient care assignments.
·
As part of unit leadership, manages daily operational throughout process in collaboration wth other unit leaders, Administrative Coordinator, Care Management, other nursing unit and support services to include room assignments, rounds/huddles, transfers/discharges. Bed Board, full capacity protocol initiation, and effective communication with other disciplines and departments.
·
As part of unit leadership is responsible for review and implementation of the Joint Commission standards in collaboration with other unit leaders, including participation in Tracers.
·
Fosters interdisciplinary collaboration by chairing or serving as a representative for nursing on hospital-wide and service line committees and/or councils.
·
As part of unit leadership, participates in goals setting and prioritization.
·
As Unit Supervisor, is responsible for human resource management including but not limited to staffing and scheduling, performance evaluation, disciplinary action, orientation/development, and staff selection.
·
Educates and precepts new staff.
·
Demonstrates competency in computer documentation when completing patient records and serves as a resource.
·
Participates in fiscal management of unit to include ParEX oversight, managing repair requests and follow up for broken equipment, evaluation of new equipment and daily management of schedule to insure appropriate staffing levels for volume and acuity.
Knowledge/Experience:
Required Minimum Education:
BSN
Preferred:
MSN
Required Minimum Experience:
3 years as an RN in specialty related field
Required License / Certification:
Maryland RN license
BLS
Where applicable, specialty certifications are required by entity and must be obtained within 12 months of hire.
Working Conditions/Physical Requirements:
Medium
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Pay Range
$40
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Spanish Fluency is required
Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - USA
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Finance organization owns product strategy and bid development, long term profitable growth strategy and new market evaluation and execution, and strategic projects. In this role, you will report to the Chief of Staff to the CFO.
Clover Health is seeking a dynamic, strategic, and highly analytical leader to join our team as the Senior Manager, Medicare Product & Market Intelligence. This pivotal role is responsible for long-term profitable growth strategy, bid strategy and pricing, AEP planning, and execution of strategic projects.
Reporting to the Chief of Staff to the CFO, this role will lead the development and execution of Medicare growth, product, and bid strategies, bringing together financial, market, operational, and competitive insights to influence enterprise decisions. The Senior Manager will frame strategic options, recommend tradeoffs, and align cross-functional leaders around plans that support profitable growth.
This is an ideal opportunity for a strategic thinker who excels at complex problem-solving and can translate data into actionable, market-specific plans, and execution.
As a Senior Manager, Medicare Product & Market Intelligence, you will:
Bid Strategy & Program Management: Lead the annual bid development process, ensuring alignment between strategic goals, financial targets, and benefit design. Define the PBP-specific strategy considering positioning, growth potential, MCR targets, and service area. Recommend innovative supplemental benefit offerings.
Competitive Intelligence: Build and lead Clover’s competitive intelligence capability, integrating competitor enrollment, benefit design, pricing, market strategy, and broader industry trends into recommendations that shape product, bid, and market decisions. Develop scalable, AI-enabled tools and frameworks that enable ongoing use across the organization.
Product Strategy: Evaluate the performance and strategic fit of the product portfolio. Develop and present data-driven recommendations for product enhancements, repositioning, or new plan launches to achieve profitable growth.
Benefit Strategy: Shape detailed strategy for benefit changes, partner with Actuarial on financial impact and Growth team on sales impact and competitive positioning.
P&L Modeling: Develop and interpret multi-year scenario models to forecast membership growth and financial performance and inform long-term strategic decisions.
New Market Evaluation and Execution: Drive evaluation of new geographic markets. Develop and execute the playbook for market entry, defining resource needs, key milestones, and cross-functional ownership from initial analysis to operational launch (network adequacy, bid strategy, growth execution).
Performance Reporting: Oversee analysis and preparation for monthly business reviews in partnership with the Chief of Staff.
Special Projects: Lead the evaluation and strategy development for innovative partnerships and other priority growth initiatives. Execute and own projects end to end, from recommendation through implementation.
Success in this role looks like:
Successfully leading the annual bid process in partnership with the Chief of Staff, delivering a competitive and financially sound product portfolio that supports profitable membership growth.
Acting as a SME with Clover’s and competitor’s benefits, and working cross-functionally with Actuarial, Finance, Growth, and Operations to implement benefits.
Owning the development and launch of new, scalable AI-enabled tools and reports that provide actionable competitive intelligence to leadership and key business partners.
Creating robust enrollment and financial models that directly inform and influence the company's long-term growth strategy, including decisions on product design and new market entry.
You should get in touch if:
Bachelor’s degree in Finance, Economics, Business, Healthcare Administration, or a related field; MBA or other advanced degree highly preferred.
7-10+ years of experience in strategic planning, corporate development, finance, or management consulting, with a strong preference for experience within the Medicare Advantage or managed care industry.
Exceptional quantitative analysis skills; ability to build and manage high level multi-year financial and membership scenario models.
Deep understanding of Medicare Advantage economics, bid mechanics, and the drivers of profitable growth. Deep understanding of Medicare benefits and pricing.
Demonstrated experience leading market expansion or new product development projects from concept to execution.
Proven ability to analyze competitor strategies and market trends to inform business decisions.
Excellent project management skills and experience leading large-scale, cross-functional initiatives.
Outstanding communication and presentation skills, with the ability to distill complex information into clear, actionable insights for an executive audience.
A proactive, results-oriented mindset with the ability to thrive in a fast-paced, dynamic environment.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$129,200
—
$168,000 USD
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.
As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.
What Success Looks Like
In 3 months
You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan
You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost
You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations
In 6 months
What You'll Be Doing
Design and
iterate on
agent behavior across real, live workflows, including long-
horizon
, multi-turn agentic tasks
Design retrieval and context architecture so the right source data reaches a model in the right
structure
and agents
remain
grounded in real data rather than filling gaps with assumptions
Design memory and state handling across multi-turn and multi-agent flows,
determining
what is carried forward, summarized, or dropped and why
Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior
Improve performance through prompting, tool-use strategy, and context construction,
validated
through direct experimentation rather than guesswork
Build and run evaluations against real production conditions to measure performance,
regressions
, failure modes, and edge cases
Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost
,
not just frequency
,
and
monitor
those measures against production behavior
Design and
validate
escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions
Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy
Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer
Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior
Partner closely with Product and
product managers
to ensure agents are not just capable, but steerable, trustworthy, and ready to scale
What You'll Bring
Bachelors degree in Engineering or related field and/or masters of Data Science or related field
4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry
Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone
Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems
Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment
Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix
Would Love for You to Have
Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients
Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards
What You'll Get
The opportunity to define how agent performance, safety, and readiness are measured for
production
healthcare workflows
Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale
A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform
A mission-driven company working to improve how patients receive care
A flexible, remote-friendly culture with personality and heart
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Ciudad de México, Mexico
Workplace: hybrid
Location: Mexico City (Hybrid for Mexico location and remotely for others locations) |
Department: Strategy D&A Office
Company: NOVACARD
Be part of NOVACARD’s transformation into a truly data-driven fintech.
We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management.
Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning.
📝 What You’ll Do – Responsibilities:
📈 Drive Strategic Analytics
· Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn.
· Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods.
· Identify growth drivers, operational inefficiencies, and levers for strategic improvement.
· Provide analytical support for strategic planning, quarterly targets, and investment prioritization.
🧠 Lead Data-Driven Transformation
· Design and implement a framework for data-driven decision-making across departments.
· Establish standardized KPI definitions, reporting hierarchies, and accountability chains.
· Support leadership in translating business goals into measurable data objectives.
🧩 Build Data Governance Framework
· Coordinate creation and maintenance of core governance artifacts:
· Metadata descriptions
· Enterprise Data Catalog
· Data Lineage (technical and business flow mapping)
· Business Glossary (data stewards and owners register)
· Data Quality Rules & Profiling metrics
· Data Observability & Monitoring dashboards
· Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows.
🔍 Maintain Data Quality & Trust
· Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy.
· Investigate data anomalies and drive root-cause analysis with responsible teams.
· Build automated data quality and observability processes within DWH and reporting layers.
🧪 Run Strategic Experiments
· Design and analyze A/B and multivariate tests supporting product and business hypotheses.
· Measure incremental impact of product, pricing, and communication changes on key business metrics.
· Apply statistical rigor to evaluate significance and scalability of experimental results.
📊 Deliver Executive Insights
· Develop dashboards and reports that translate complex data into actionable recommendations for management.
· Support financial planning, forecasting, and scenario analysis with data-driven models.
· Ensure consistent alignment between operational KPIs and strategic company goals.
🤝 Cross-Functional Collaboration
· Act as an interface between Strategy, Product, Data, and Finance teams.
· Promote data stewardship culture and educate teams on proper data usage and governance principles.
· Facilitate adoption of data-governance tools and processes across the organization.
📝 Regular Tasks:
· Maintain financial and operational KPI dashboards in Power BI (or similar).
· Conduct deep-dive analyses on acquisition, retention, and monetization metrics.
· Support management in quarterly OKR reviews with analytical insights and forecasts.
· Curate metadata, lineage, and glossary entries for critical datasets.
· Track implementation of governance policies and compliance with data ownership model.
· Evaluate effectiveness of data quality monitoring tools and workflows.
· Prepare and present analytical materials for leadership and board-level reviews.
💻 Skills & Tools:
✅ SQL – advanced level for analytics and governance queries.
✅ Python – for modeling, statistical analysis, and data validation.
✅ Power BI (or similar- Tableau, Looker etc) – for data storytelling and executive reporting.
✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc.
✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.).
✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis.
✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling.
🌟 Soft Skills:
🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives.
🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes.
📋 Project Management – coordinates cross-team governance initiatives.
🔎 Critical Thinking – detects weak points in data logic and decision frameworks.
🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT.
🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.
Location: Houston, Texas, United States
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most.
We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better.
Our member experience center operates between
8:00am and 8:00pm local time
. Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season:
Monday–Friday (April 1 – October 1)
Monday–Sunday (October 1 – March 31)
As our CX Performance and Enablement Manager, you will:
Quality Assurance
Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards.
Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types.
Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair.
Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training.
Workforce Management
Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week.
Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively.
Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager.
Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early.
Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors.
Functional oversight
Operational Improvements:
Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes.
Product:
Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor.
Tools:
Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy.
AI Champion:
Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance.
Leadership and Partnership
Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action.
Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area.
Success in this role looks like:
QA evaluations completed
per week and per month
WFM accuracy:
adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods
Product Prioritization List:
Comprehensive and product prioritization list with completed items every quarter and is up to date.
AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list.
You should get in touch if:
You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team.
You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration.
You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations.
You are curious about AI and have experience introducing new technology to frontline teams.
You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders.
You have bilingual proficiency in English and Spanish is a plus.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700
—
$140,000 USD
Location: North Kansas City, MO
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
As a summer 2027 student intern with our Construction Administration and Management team, you will perform meaningful, hands-on, real-world work that will transform your classroom experience and help you envision your future career. You will assist with a variety of duties related to construction management, construction administration, observation, and inspection for civil infrastructure projects that could include public utility, heavy highway, municipal streets, airports, water treatment, and wastewater recovery based on workload. Working alongside our experienced staff, you will inspect and perform tests to ensure that the work being performed on project sites is in conformance with the project requirements. You will learn to read and interpret engineering drawings, specifications, and codes while also learning to identify and avoid potential safety hazards in and around project sites. You will develop your skills in project documentation, client and stakeholder communication, and contractor management. You will work in all types of terrain and weather conditions, and on projects in various stages of construction. Weekend work or overnight travel may be required.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Pursuing a degree in construction management, civil engineering, construction engineering, surveying, or a related field.
Strong attention to detail.
Ability to work in varied weather and terrain conditions.
Valid driver's license with a good driving history.
Ability to work overtime hours during the summer as needed based on project workload.
The ability to work in a constant state of alertness and safe manner.
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Atlanta
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
We are looking for a seasoned underwriter with a background in payments, due diligence, and financial analysis to join our Platforms Underwriting team in Atlanta.
You will be part of a team that is responsible for underwriting applications for customers utilizing Checkout.com http://Checkout.com’s solution for platforms, primarily Payment Facilitators, Marketplaces, and Staged Digital Wallet Operators. This team focuses on analysis relevant to Customer Due Diligence, Enhanced Due Diligence, Business Model, Credit, and Financial Analysis.
This role offers unique exposure to our core business areas, collaborating closely with our key internal players (Commercial, Compliance, Risk, Legal teams and Senior Management) and our high-value merchants and partners.
How you'll make an impact
- Conduct business model analysis and a holistic assessment of a customer’s risk profile, leveraging your proficient-level understanding of the risks and requirements of different Platform models (ISVs, Payfacs, Marketplaces, Staged Digital Wallets, MORs).
- Conduct customer due diligence and enhanced due diligence analysis on prospective customers including KYC, KYB, PEP, Sanctions, and Adverse Media screening.
- Conduct expert-level analysis of P&L, balance sheet, and cash flow statements of Platform models and other high-risk sectors.
- Prepare persuasive summaries to internal stakeholders and risk committees, identifying mitigants and making balanced recommendations for each deal.
- Represent the Platform Underwriting team in leading and attending customer calls and meetings alongside Sales or Account Managers.
- Approve individual credit submissions in line with approval authority.
- Identify operational issues and areas for improvement, and make detailed recommendations on how to improve the merchant onboarding experience.
- Act as a mentor to new or junior team members through training initiatives and credit approvals.
- Foster a culture of collaboration with key internal stakeholders, in particular Sales/Account Managers, and first and second line Risk and Compliance personnel and Legal.
- Contribute to department and cross-functional projects/initiatives as required.
What we’re looking for
- Proficient-level understanding of Checkout's Platform product offering, including features and limitations, and the ability to independently classify different Platform models.
- Expert-level financial statement analysis and credit exposure assessment ability.
- Demonstrated ability to make sound judgments, balancing risk and reward.
- Competent escalation management, acting with urgency to ensure escalations are prioritized, owned, and resolved effectively.
- Ability to continually monitor and independently manage competing priorities and adjust accordingly without impact to SLA attainment.
- Excellent written and interpersonal communication skills, with concise presentation skills and the ability to deliver complex messages clearly.
- A passion for operational improvement initiatives and the ability to contribute to broader department initiatives and projects.
- Possess a ‘customer first’ approach to delivering creative solutions.
Experience you'll bring to the role
- 6+ years of direct experience related to financial analysis or merchant underwriting.
- 5+ years of work experience related to due diligence, merchant underwriting, or equivalent underwriting work.
- Demonstrable experience related to customer due diligence, enhanced due diligence, merchant underwriting, credit insurance, and/or commercial lending.
- Subject matter expertise in AML/CTF and/or underwriting and financial analysis.
- Domain expertise within the payments or Fintech industry will be preferable.
- Previous experience coaching or mentoring is desirable.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer – Applied AI & Streaming
Aliso Viejo, CA
The vision
We think AI will change what cloud gaming can be. It can make streamed play faster, more personal, and more accessible, and in some ways better than playing locally. As a Senior Software Engineer on our team, you'll build agents and inference-backed systems into a real-time streaming platform and ship them to players. You'll work where AI meets performance-sensitive systems, and a lot of the problems here are still being defined.
What you'll do
Design, prototype, and ship AI-powered capabilities across our streaming platform and player experience.
Apply inference and agents to real-time performance, player engagement, personalization, and accessibility.
Use AI to understand, optimize, and evolve large existing codebases, including our streaming stack.
Build and extend our platform in C++, and help shape the technologies and architecture we use next.
Build what production AI needs: evaluation, telemetry, guardrails, fallbacks, and attention to latency and cost.
Turn ambiguous ideas into demos and experiments, measure what works, and harden it for production.
Work AI-natively every day, using coding agents, automation, and rapid exploration, and help the team do the same.
Work with a small, focused engineering team and with partners across streaming, platform, and cloud.
You're a great fit if you have
A BS in Computer Science or a related field, or equivalent practical experience.
Senior-level software engineering experience with a track record of owning complex systems end to end.
Strong C++ skills from professional work in production codebases.
Hands-on experience building and deploying agents or AI-powered features in production. You've worked through evals, regressions, latency, cost, and the ways these systems fail.
A strong grasp of how to turn models into products, including context and prompt design, tool use and orchestration, memory and retrieval, model selection, and where inference should run.
Fluency with AI-native engineering workflows.
Product judgment. You can tell when AI makes an experience better and when it's a gimmick.
The ability to work in ambiguity, move quickly, and keep momentum as priorities change.
Clear communication, strong ownership, and a habit of making the people around you better.
Bonus XP
Python, Rust, or other languages used to build and serve AI systems.
Low-latency or on-device inference, model optimization, or GPU experience.
Real-time media, game streaming, graphics, or video experience.
Cloud infrastructure, distributed systems, or production platform experience.
Experience building conversational or agentic experiences for games or interactive products.
Linux or Windows systems experience.
Japanese language or cross-cultural collaboration experience.
You enjoy playing video games.
Why join us
Work on AI problems most engineers never get to. In real-time systems, every millisecond counts, and so does every inference call.
Help set the direction. Our AI strategy is still taking shape, and you'll help decide what we build, not just how.
Get real ownership. You'll join a small, senior team where ideas go from prototype to production quickly.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Port Washington, WI
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance.
Mi-Tech Services, Inc. has an opening for a full-time on-site Environmental Inspector at a project site in Ozaukee County (SE Wisconsin). An Environmental Technician is responsible for supporting environmental compliance and monitoring efforts related to groundwater, storm water, landfills and other natural resources. Critical for success is the ability to be self-motivated, a good problem solver, detail-oriented, follow pre-established guidelines and instructions, and work independently to meet strict deadlines. An Environmental Inspector will maintain and promote a strong health, safety, environment, and quality (HSEQ) culture for all employees, vendors, subcontractors, and customers to comply with HSEQ policies, procedures, regulations, and continual improvement objectives. Identify and communicate workplace hazards and risks with a commitment to correct or seek assistance in correcting unsafe or nonconforming actions or conditions.
Why Mi-Tech, Services Inc.?
We are committed to hiring the best people and giving them the best equipment
We are dedicated to the improving energy distribution & telecommunication services
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) Plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You are up to new challenges and opportunities
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated
You believe that individual commitment to a group effort is key to success
You want your work to make a difference in people’s lives
What it takes
Bachelor’s degree in an environmental science (e.g. water resources, natural resource management, soil resources, hydrology, chemistry, geology, etc.)
0-2 years of related experience, or equivalent combination.
Able to walk at least 1/2 mile and work in all weather conditions
Experience working around and on a construction site preferred
40-hour HazWoper certification, or the ability to obtain.
Proficient with Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven, and an acceptable driving record as determined by Michels Review Team.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
УдалённоUnited States of America
ОфисHomestead, Florida
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоСША; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
География найма не уточнена
УдалённоseniorRemote, United Kingdom; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones
NYC, Remote; San Francisco, California
Chicago, Illinois
УдалённоseniorRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоseniorRemote, Canada; Remote, United States; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote (USA)
ГибридCiudad de México, Mexico
Houston, Texas, United States; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity