Вакансии

Задачи: — Найти и подключить новых партнёров, вести переговоры и помогать с интеграцией — Запускать и оптимизировать новые офферы — Управлять существующими аффилиатами, обеспечивать поддержку на всех этапах, от подключения до долгосрочного успеха — Анализировать эффективность и искать способы увеличения трафика и прибыльности партнёров — Обрабатывать сверки и платежи — Контролировать технические операции аффилиатной программы — Работать с другими командами (разработка, аналитика, маркетинг) для продвижения процессов — Отслеживать активность конкурентов и анализировать тренды для оптимизации роста доходов — Готовить отчёты и делиться инсайтами с командой и руководством Требования: — Опыт работы в аффилиат-маркетинге от 5 лет — Опыт работы в white-hat вертикалях и на рынках Tier 1 — Подтверждённый опыт привлечения аффилиатов и управления партнёрами — Свободное владение английским языком (C1) Условия: — Официальное трудоустройство с первого дня — Удалённая работа из любой точки мира или в офисе — Гибкий график работы — Корпоративные мероприятия и тимбилдинги — Индивидуальный подход к профессиональному росту и развитию в компании — Команда профессионалов, готовых наставлять и делиться опытом

Location: Denmark; Germany; Poland; Praha, Prague, Czech Republic Who we are We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account. We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want. Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders. Our culture Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it. That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones. About the Role Client Services Manager sets the standard for exceptional client experiences. This role blends hands-on leadership with operational excellence—driving performance, streamlining processes, and building a high-performing team. You’ll lead by example, inspire your team to exceed expectations, and continuously improve service delivery, all while fostering a collaborative, client-first culture. Reporting line : Head of Client Services Location: Remote Responsibilities Lead, mentor and develop a team of client service associates - set clear expectations, give honest feedback, and run regular reviews that actually help people level up Own team workload, coverage and cross-functional collaboration so every client gets a fast, meaningful answer Build a culture of accountability, continuous improvement and client-first thinking. Set the standard by living it yourself Define & refine service standards, processes, and playbooks, making sure they’re followed in practice, not just on paper Play a key role in incident management, ensuring issues are brought to light swiftly Convert the queue to actionable insights, identifying trends and patterns to address Work closely with Service Design on system optimisation and client experience Qualifications 3+ years of experience in prime brokerage or similar financial markets exposure A proven track record of leading, coaching and developing people, managing performance and running a service team day to day Excellent communication and relationship management skills. You build trust quickly, with clients and colleagues alike Strong problem-solving skills & ability to coordinate multiple stakeholders towards a fast resolution High attention to detail and a strong control & risk mindset What we offer* A competitive salary that reflects what you bring Fully remote - enjoy the freedom to work from anywhere Corporate Macbook Top-tier tech stack: Claude Code, in-house app building platform, Gemini Enterprise Innovative & inspiring culture, autonomous and informal work environment Extended benefits: choose from: Health insurance/extra annual leave/wellbeing program Ongoing education & training programs Opportunity to network and connect at Corporate Events Team off-sites and paid business trips when needed Global career opportunities *Benefits/perks vary depending on the nature of your employment with the company and the country where you work EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/. We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention. Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.

Location: Limassol Workplace: OnSite HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games. We are looking for a Lead User Acquisition Manager, who will take full ownership of the UA strategy and execution, including building and scaling UA processes, managing performance marketing channels, and driving sustainable growth. WHAT YOU’LL BE DOING: - Build and scale the User Acquisition process for our flagship game Oxide: Survival Island. - Plan, launch, and optimize user acquisition campaigns across multiple channels, taking full hands-on responsibility. - Own campaign analytics: track performance and work with key metrics. - Define requirements and briefs for ad creatives and evaluate their performance. - Continuously test new hypotheses, channels, and approaches to improve efficiency and scalability. - Prepare regular performance reports and insights for stakeholders. WHAT WE EXPECT FROM YOU: - Solid UA experience in mobile products - mobile games or applications (3-5+ years). - Experience building UA processes from scratch. - Deep understanding and experience with the USA and LATAM markets. - Extensive experience with Google Ads, AppLovin, Meta, Unity Ads. - Strong analytical mindset and confidence working with data and predictions. - Ability to provide actionable feedback on ad creatives, including concepts, formats, and messaging. - Fluent English is a must; fluent Russian is a strong plus. WHAT WE OFFER: - Full ownership of UA strategy and execution. - Relocation support to Cyprus (Limassol), including visa and housing assistance (this is an on-site position). - Competitive salary. - Monthly lunch allowances via Wolt. - Health benefits - comprehensive medical insurance and SportBenefit membership. - Car rental. - Greek lessons. - School fee contribution for children. - A passionate and supportive team that values creativity and ownership. - Opportunities for professional growth. - A culture built on initiative, transparency, and collaboration.

Location: Munich Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships. WHAT YOU’LL DO - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions. - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work. - Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates. - Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions. - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform WHAT YOU HAVE Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications: - 3-4+ years in customer-owning roles at tech or SaaS platforms - Adapting seamlessly in the face of high-speed change and growth - Strategic planning, revenue-based prioritization - Managing customer-facing projects and timelines - Running in-person meetings w/ executives - Mapping an organization and influencing stakeholders - Driving key customer metrics and outcomes - Owning a revenue, expansion, and renewal target - Demonstrating a strong point of view and proactive self-management - Working cross-functionally with Product and Sales teams DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a Social Media Manager to expand how Perplexity shows up online. You'll run the channels day to day, writing posts, setting strategy, scaling our accounts, and writing for leadership and the team, working closely with our Communications and marketing team, product managers, and engineers. This is a hands-on role. You'll write most of what goes out yourself. Excellent judgement and high taste are required. The role is mostly Instagram with some community initiatives like Reddit, and interacting with our developer audiences. RESPONSIBILITIES - Run social channels day to day. Maintain our brand and product accounts across all channels. This includes writing social copy, planning content, and managing engagement. - Set the social strategy. Decide and execute how we grow each account, what we post where, and how we measure it. - Scale our team accounts. Help employees post in our voice and grow our presence across platforms. - Build and moderate community. Engage on Reddit and in developer communities, and represent Perplexity where our users already are. - Adapt and ship fast. Partner with Comms and marketing, PM’s, founders, and engineers in a fast-paced launch environment. QUALIFICATIONS - 3+ years running social for a brand, ideally tech and AI. - You can write. Send us posts you wrote that performed and tell us why they worked. - Native fluency on Instagram and LinkedIn, with a track record of growing an account. - Demonstrated experience being entrusted with a brand voice - You know how to write for different audiences and platforms, and adjust the voice for each. - Comfortable in a fast launch cycle where the plan changes often NICE TO HAVE - You've run or moderated a developer or technical community. - You've written on behalf of leadership or other voices. - You follow AI closely and have opinions on how the best companies show up online.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a Social Media Manager to expand how Perplexity shows up online. You'll run the channels day to day, writing posts, setting strategy, scaling our accounts, and writing for leadership and the team, working closely with our Communications and marketing team, product managers, and engineers. This is a hands-on role. You'll write most of what goes out yourself. Excellent judgement and high taste are required. The role is mostly Instagram with some community initiatives like Reddit, and interacting with our developer audiences. RESPONSIBILITIES - Run social channels day to day. Maintain our brand and product accounts across all channels. This includes writing social copy, planning content, and managing engagement. - Set the social strategy. Decide and execute how we grow each account, what we post where, and how we measure it. - Scale our team accounts. Help employees post in our voice and grow our presence across platforms. - Build and moderate community. Engage on Reddit and in developer communities, and represent Perplexity where our users already are. - Adapt and ship fast. Partner with Comms and marketing, PM’s, founders, and engineers in a fast-paced launch environment. QUALIFICATIONS - 3+ years running social for a brand, ideally tech and AI. - You can write. Send us posts you wrote that performed and tell us why they worked. - Native fluency on Instagram and LinkedIn, with a track record of growing an account. - Demonstrated experience being entrusted with a brand voice - You know how to write for different audiences and platforms, and adjust the voice for each. - Comfortable in a fast launch cycle where the plan changes often NICE TO HAVE - You've run or moderated a developer or technical community. - You've written on behalf of leadership or other voices. - You follow AI closely and have opinions on how the best companies show up online.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience. - Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. - Travel may be required from time to time, including visits to customer office locations and company offices. WHAT YOU HAVE - Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly - Team players described as committed, collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-JL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Задачи: — Создание контента для социальных сетей на русском и английском языках: посты и статьи о внутриигровой активности, развлекательный контент (мемы, конкурсы, розыгрыши); — Ежедневное взаимодействие с игроками через комментарии и социальные каналы; — Проведение регулярных опросов, сбор и структурирование жалоб, предложений и отчетов об ошибках от игроков, передача их команде разработки; — Подготовка форм обратной связи для участников тестирования и оформление отчетов об ошибках; — Обработка отчетов от волонтеров и системы внутриигровых жалоб: мошенничество, поведение в чате, неподобающие никнеймы. Требования: — Опыт работы community manager с аудиторией midcore: понимание специфики, установление контакта с игроками, работа с негативом в чатах; — Знание актуальных трендов создания развлекательного контента (мемы, розыгрыши); — Практический опыт ведения социальных платформ (Discord, Facebook, X, Instagram, Reddit, Telegram, VK) с пониманием особенностей каждой; — Умение создавать и редактировать reels/shorts; — Владение английским языком на уровне B2 и выше. Условия: — Удаленная работа или офис в Лимассоле (Кипр) / партнерские офисы в Европе; — Гибкий старт рабочего дня с обязательными онлайн-часами для командного взаимодействия; — 22 оплачиваемых дня отпуска в год; — 10 больничных дней в год без необходимости предоставления документов, оплата 50% от дневной ставки; — Медицинская страховка после испытательного срока; — Уроки английского языка; — Возможности релокации после испытательного срока с поддержкой семьи и питомцев; — Все необходимое оборудование для удаленной работы.

Location: Limassol, Cyprus X-FLOW is a mobile game development company established in 2018. We gained recognition after the release of Happy Color , the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world. We’re looking for a Senior Ad Monetization Manager to join our team. Responsibilities: Develop and optimize ad monetization strategies for Happy Color. Promote initiatives to increase advertising revenue. Conduct A/B testing with monetization set up. Manage relationships with ad networks, partners, and vendors to ensure effective ad placements and negotiations. Collaborate with product, marketing, and development teams to integrate ad solutions seamlessly into the gaming experience. Analyze the market and keep informed of best practices, their implementation and improvement. Requirements: 3+ years of experience in ad monetization for mobile products. Deep understanding of ad monetization flow principles, proved experience with various mediators/advertising partners. Strong analytical skills, deep knowledge of key monetization metrics and the ability to make data-driven decisions. Experience conducting A/B testing of ad strategies. Excellent communication and project management skills. English - upper Intermediate or higher. What We Offer: Competitive salary and benefits package. Opportunity to work with a talented and passionate team in a creative and dynamic environment. Flexible working hours and remote/office work options. Career growth and professional development opportunities. A fun and inclusive company culture that celebrates diversity and creativity. Join us and let’s create great content together! When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice ( https://xflowgames.com/candidate-privacy-notice ).

Location: South Africa; Pakistan; Colombia About Huzzle Huzzle is building the future of hiring by helping companies scale their teams through AI-powered recruitment and a global talent network. We partner with fast-growing startups and established businesses across industries to help them hire exceptional remote talent in sales, customer success, marketing, operations, engineering, finance, and more. Our platform combines AI with human expertise to streamline hiring while delivering a high-quality experience for both clients and candidates. About the role We're looking for an organised, commercially minded Customer Success / Account Manager to manage a portfolio of client accounts and ensure an exceptional client experience from onboarding through ongoing account management. This is a fast-paced, fully remote role requiring someone who can confidently manage client relationships, resolve issues professionally, and coordinate across multiple internal teams to keep client accounts operating smoothly. Key Responsibilities Act as the primary point of contact for a portfolio of enterprise client accounts. Manage day-to-day client relationships, requests, and ongoing communications. Handle escalations and disputes (notice periods, conduct issues, client concerns) with sound judgement and professionalism. Manage client communication regarding billing, service delivery, account performance, and operational updates. Coordinate closely with Payroll, Talent Success, Recruitment, and Operations teams. Proactively monitor client health, identifying risks before they become larger issues. Build trusted client relationships so potential issues are surfaced early and resolved quickly. Ensure an excellent customer experience while balancing client and internal business needs. Please note: If you are not selected for this internal opportunity, we may consider your profile for suitable opportunities with our clients through our talent pool. Requirements 2+ years of Customer Success, Account Management, Client Success, Customer Experience, or Account Executive experience Excellent written and verbal English communication skills Experience managing multiple client accounts simultaneously Strong stakeholder management and relationship-building abilities Comfortable handling difficult conversations and resolving escalations professionally Experienced handling 20+ client accounts Highly organised with excellent attention to detail Able to work independently in a fast-paced remote environment Strong commercial awareness and problem-solving skills Nice-to-Haves Previous experience within a recruitment, staffing, or talent solutions business Experience working with enterprise or B2B clients Familiarity with CRM systems (HubSpot, Salesforce, or similar) Experience collaborating with payroll or operational teams Benefits 🌍 Fully remote work from anywhere 🌴 Flexible paid time off 💻 Work with a global, high-performing team 📈 Fast career progression with opportunities to grow as the company scales 🚀 High ownership and autonomy—you'll make a real impact from day one 🤝 Collaborative startup environment where your ideas are encouraged 🧠 Exposure to AI, recruitment technology, and fast-growing startups 💰 Competitive compensation

Location: San Francisco, CA; New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. WHAT YOU'LL DO - Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. - Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. - Partner with Product to improve activation features and automation that enhance self‑onboarding. - Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications. - Continuously improve systems and team efficiency through automation, content, and applied AI initiatives. - Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers. - Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers. - Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence. - Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks. - Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals. WHAT YOU NEED - 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS - 2+ years of people management experience leading high‑performing CS or operations teams - Proven success building or optimizing scalable programs and processes - Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes - Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS NICE TO HAVES - Customer‑facing or quota‑carrying experience with a track record of exceeding goals - Experience building education content, webinars, or scaled training programs WHAT SUCCESS LOOKS LIKE In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Зоны ответственности: — Поиск и привлечение новых партнёров через различные каналы (CPA-сети, прямые аффилиаты, личные контакты); — Интеграция и развитие сотрудничества с новыми партнёрами, а также эффективная работа с существующей партнёрской базой; — Планирование и реализация стратегии масштабирования на новых и текущих рынках; — Взаимодействие с внутренними командами (маркетинг, продукт, аналитика) для достижения бизнес-целей; — Участие в формировании и оптимизации процессов партнёрского направления; — Управление командой affiliate-менеджеров (в зависимости от результатов и управленческих компетенций). Требования: — Опыт работы от 3 лет в gambling / betting индустрии в направлении привлечения трафика (affiliate marketing); — Наличие собственной актуальной базы партнёров, готовых к взаимодействию; — Уверенный опыт работы с партнёрскими программами и моделями RevShare; — Развитые навыки коммуникации и ведения переговоров с партнёрами; — Умение работать в команде, ориентация на результат и профессиональный рост; — Ключевые личные качества: любопытство, инициативность, стремление к развитию и экспертизе в своей области. Будет преимуществом: — Лидерские навыки и опыт управления людьми; — Хорошие личные связи с ключевыми игроками affiliate-рынка (овнеры и руководители арбитражных, SEO-команд, CPA-сетей). Условия: — Формат работы: full-time, удалённо (возможно релокация на Кипр); — График: 5/2; — Испытательный срок: 3 месяца; — Обязательное условие: наличие значимой партнёрской базы в целевом регионе; — Перспектива карьерного развития вплоть до Head / Lead Affiliate направления.

Location: Budapest, Hungary Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Help Us Grow Google Ads in Hungary! We're scaling our Budapest team and looking for a motivated Client Solutions Manager / PPC Specialist to help take Google Ads in Hungary to the next level. This is your chance to join a team that has already built something real — and now has the momentum, clients, and foundations to grow even further. You'll work in an international, fast-paced environment where your contributions will have real visibility and real impact. If you're excited by the idea of scaling a thriving market, helping businesses grow, and working directly with Google's cutting-edge advertising solutions, then this role is for you. What You’ll Do Onboard new clients and build strong relationships with existing customers to help them succeed with Google Ads. Develop and optimize PPC strategies that deliver real business results. Act as a trusted advisor, guiding clients on Google Ads best practices, campaign design, budget management, and performance troubleshooting. Monitor, analyze, and report on campaign performance, providing actionable insights. Identify growth opportunities within existing accounts and recommend solutions to maximize ROI. Collaborate closely with sales, technical, and support teams to deliver a seamless client experience. Stay on top of the latest Google Ads updates, market trends, and digital advertising innovations. What You Need For This Role Experience working with Google Ads campaigns and digital performance agencies. Solid knowledge of Google Analytics (GTM experience is a plus). Strong communication skills in Hungarian and English. Analytical mindset with the ability to translate data into actionable strategies. You can manage multiple projects and client relationships at once. What Will Make Us Really Love You You’re detail-oriented and results-driven. You’re confident in pitching, cold outreach, and client engagement. You’re a team player with a competitive edge. You’re adaptable, coachable, and open to feedback. You have a positive, proactive attitude and love taking ownership. What You’ll Love About Us: Freedom to grow, create, and make your mark. A supportive, international team with a culture that celebrates individuality. Continuous learning through world-class workshops and industry training. Flexible work model: in-office, hybrid, or remote options depending on your location. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is HUN 9,895,040. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.  Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Limassol, Cyprus Workplace: remote At TechBiz Global, we are providing recruitment services to our TOP clients from our portfolio. We are looking for a motivated Ad Network Account Manager to for our client’s growing team and work closely with clients to drive success in their online marketing campaigns. Key Responsibilities: Client Portfolio Management : Build and grow a portfolio of online advertising clients. Develop strong relationships with clients to ensure retention and satisfaction. Campaign Analysis & Optimization : Monitor client campaigns regularly to identify performance gaps and propose actionable improvements. Generate and interpret campaign reports using tools like Excel, Google Sheets, and other web analytics platforms. Client Support : Act as the first point of contact for your clients, providing support via chat, email, and tickets. Collaborate with internal teams (e.g., publishers) to resolve issues and meet client needs. Market Research & Strategy : Research trends, competitor strategies, and new opportunities to help clients achieve their goals. Qualifications: Essential : Strong written and spoken English communication skills. Proven comfort with online tools and platforms (Google Sheets, web analytics, etc.). Basic understanding of online advertising or digital marketing concepts. A proactive, sales-oriented mindset with a focus on achieving results. Preferred : Certifications from recognized marketing platforms (Google Academy, Facebook Blueprint, etc.). Experience in customer-facing roles (sales, support, or account management). Familiarity with online marketing metrics (CPC, CTR, CPA, ROI). Who You Are: Eager to Learn : Excited to build a career in online marketing and grow in a fast-paced, dynamic environment. Data-Savvy : Comfortable working with numbers and generating actionable insights. Tech-Savvy : Quick to adopt new tools and use AI or automation to boost efficiency. Excellent Communicator : Skilled at managing client relationships and aligning internal resources to meet client needs. Team Player : Collaborative, solution-oriented, and willing to contribute to shared goals. What We Offer: Hands-on experience in online advertising and digital marketing. A supportive environment with opportunities for growth and learning. Collaboration with an international team of marketing professionals

Location: Mexico We are looking for a technically sharp Liquidation and Custody Back-Office Manager to own the post-trade settlement and securities custody operations of Casa de Bolsa Plata , a new brokerage firm currently in its pre-operational phase, targeting CNBV licensing in the upcoming months and commencement of operations in December 2026. This is a foundational role: you will define the settlement workflow, establish INDEVAL connectivity, and build the back-office procedures before a single client trade is executed. From Day 1 of operations, you will be responsible for ensuring every trade settles correctly, on time, every time. If you are a back-office professional who knows DALÍ , CCV , and SPEI/SIAC inside and out, and you want to build something from the ground up, this role is for you. Challenges that await you: Define the settlement workflow and back-office procedures manual Establish INDEVAL participant connectivity and test accounts ( DALÍ system) Configure CCV membership protocols and margin calculation procedures Design the client account segregation model per CUCB Art. 80 Coordinate SPEI/SIAC cash settlement procedures with the firm's banking counterpart Participate in the CNBV commencement-of-operations inspection — operations and custody section Conduct simulated settlement cycles using internal test trades Once live: daily settlement of equity, fixed income, and money market trades via INDEVAL DALÍ ; manage failed trades, buy-ins, and settlement exceptions; process corporate actions; submit custody and settlement regulatory reports (CNBV Reports R04, R05) What makes you a great fit: Bachelor's degree in Finance, Economics, Business Administration, or a related field Minimum 5 years in back-office or custody operations at a casa de bolsa or custodian bank Direct, hands-on experience with INDEVAL's DALÍ system — this is non-negotiable Working knowledge of CCV (Contraparte Central de Valores) settlement cycles Familiarity with SPEI/SIAC for the cash leg of securities transactions Comfortable operating under strict T+1/T+2 settlement deadlines Advanced english and spanish Nice to Have: Experience setting up INDEVAL connectivity for a new participant Familiarity with FIX protocol or OMNet connectivity Exposure to CNBV regulatory reporting related to custody (R04, R05) Experience joining an institution during its pre-operational or start-up phase If you want to build a back-office from scratch and become operationally critical to a new player in the Mexican capital markets, we'd love to hear from you.

Location: Remote, North America GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Manager, you’ll help GitLab customers realize the full value of our DevSecOps platform by driving adoption, measurable outcomes, and long-term advocacy. You’ll serve as a trusted advisor to a portfolio of customers, guiding them on Git, branching strategies, software development lifecycle, continuous integration, continuous deployment, and DevSecOps best practices. In this role, you’ll connect customer goals with GitLab capabilities, lead workshops and Centers of Excellence efforts, and translate product usage data into clear, actionable recommendations for both customers and GitLab account teams. You’ll collaborate closely with Product Management, Engineering, Sales, and Professional Services, with success in your first year measured by customer satisfaction, retention, and the strength of the strategic relationships you build. What you’ll do Build and maintain a trusted advisor relationship with each assigned customer, focusing on adoption, measurable outcomes, and long-term satisfaction with GitLab. Assist customers with expert deployment guidance, operational best practices, and establishing a GitLab Center of Excellence within their organization. Lead and participate in workshops to help customers understand and use the full value of the GitLab solution across their software development lifecycle. Measure and monitor customers’ progress against critical and key performance indicators, and share insights with GitLab account stakeholders and customer sponsors and executives. Translate customer product usage data into clear, actionable recommendations that drive adoption and expansion of GitLab within customer environments. Establish and manage regular touchpoints with customers in line with service level agreements to review strategic and technical objectives and adjust plans as needed. Collaborate closely with Product Management, Engineering, Sales, and Professional Services to streamline issue resolution, share customer feedback, and align on customer success plans. What you’ll bring Experience in a customer-facing role focused on post-sales adoption, value realization, and advocacy. Background in customer success, professional services, technical account management, or a related function with direct customer engagement. Ability to understand and discuss Git, common branching strategies, and how customers use version control in their workflows. Knowledge of the software development lifecycle, including typical development pipelines and tooling. Familiarity with continuous integration, continuous deployment, and DevSecOps concepts and practices. Skill in translating product usage data and technical details into clear, actionable insights for both technical and executive stakeholders. Proven ability to build trusted advisor relationships, facilitate workshops, and guide customers through best practices and operational change. Openness to learning, with transferable skills from adjacent roles or industries that support collaborative, outcome-focused customer partnerships. About the team The Customer Success Management team at GitLab works with customers across regions to drive adoption of the GitLab DevSecOps platform, measure and communicate outcomes, and build long-term advocacy. As a globally distributed, all-remote team, we collaborate asynchronously with Product Management, Engineering, Sales, Professional Services, and other groups to connect customer needs with GitLab’s product and services. We focus on helping our customers establish GitLab best practices, including Centers of Excellence, and on turning usage data into actionable insights that support strategic and technical objectives. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $85,200 — $144,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .