Location: Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Product Manager to take ownership of the DEX Monitoring and Automations area within TeamViewer ONE. This is a high-impact, highly visible role at the centre of TeamViewer's Autonomous Endpoint Management (AEM) strategy — the journey from reactive IT to fully autonomous endpoint operations.
You will own the product vision, roadmap, and delivery for two equally strategic pillars: proactive digital employee experience monitoring (real-time telemetry, DEX scoring, AI-driven insights) and IT workflow automation (the DEX Hub automation library, Tia Scripting, SCALE instructions, and remediation workflows). Working closely with Engineering, UX, Data, Customer Success, Sales, and GTM teams, you will define clear requirements, deliver iterative value, and create measurable outcomes for both IT administrators and the employees they support.
DEX Monitoring & Insights
Define and execute the product roadmap for real-time DEX telemetry, endpoint health monitoring, and experience scoring, evolving the DEX Score to reflect true user-centric performance during live usage.
Drive the development of AI-powered insights that transform raw telemetry into normalized, actionable intelligence — enabling IT teams to detect, investigate, and remediate issues before employees are impacted.
Own the Tia Reporting capability, enabling self-service conversational reporting and dynamic dashboards that replace static analytics with real-time, natural-language-driven insights.
Expand DEX visibility beyond the desktop by leading the strategy for DEX for Mobile (Android and iOS), Exoprise integration for network and SaaS performance monitoring, and future endpoint architecture investments.
Define and track key experience metrics (DEX Score, MTTR, proactive issue resolution rate) and use these to continuously improve platform effectiveness and customer outcomes.
Automations & Workflow Orchestration
Own the vision and roadmap for the TeamViewer DEX Hub automation library — the centralized, single source of truth for OOTB and custom SCALE instructions, automations, and remediation workflows across the organization.
Lead the strategy for Tia Scripting, enabling IT admins to create automations and scripts through natural language — lowering the barrier to automation creation and eliminating dependence on deep PowerShell or Bash expertise.
Define the end-to-end automation lifecycle: from discovery and creation to testing, deployment, monitoring, and continuous improvement — ensuring automation is both powerful and safe for enterprise-scale operations.
Collaborate with Engineering and UX to design automation creation workflows that are accessible to IT generalists while remaining expressive enough for advanced users and MSPs.
Identify and prioritize automation use cases with the highest customer impact, grounded in field data, customer interviews, and win/loss analysis.
Cross-Functional & Strategic
Act as the product domain authority for DEX & Automations — representing roadmap priorities to senior stakeholders, customers, and field teams, and translating strategic goals into actionable, well-scoped requirements.
Partner with GTM, Customer Success, and Sales to develop positioning, enablement materials, and go-to-market strategies that communicate the business value of DEX and automation capabilities to economic buyers (CIOs, DEX Program Owners).
Drive customer discovery through interviews, advisory councils, and field feedback loops — continuously synthesizing market signals into roadmap decisions.
Ensure that all roadmap items ladder to TeamViewer's AEM strategic narrative: the journey from reactive support to proactive, predictive, and ultimately autonomous endpoint management.
Requirements
Must Have
4+ years of product management experience in B2B SaaS, preferably in endpoint management, ITSM, IT operations, or adjacent enterprise software.
Demonstrated experience owning complex, data-intensive product areas with strong analytical ability — comfort with telemetry, metrics-driven roadmapping, and outcome-based KPIs.
Proven ability to translate ambiguous customer problems into well-defined product requirements and ship iterative value in an agile environment.
Strong written and verbal communication skills; able to influence without authority and align cross-functional stakeholders from Engineering to Executive leadership.
Experience working in or alongside GTM, Sales, or Customer Success functions, with the ability to create compelling product positioning and enablement content.
Nice to Have
Hands-on familiarity with DEX platforms (e.g. 1E, Nexthink, Riverbed Aternity) or IT automation tools (e.g. Ansible, PowerShell DSC, ServiceNow Orchestration).
Understanding of AI/ML concepts as applied to IT operations — anomaly detection, predictive analytics, GenAI for scripting or remediation.
Experience in or exposure to the Gartner DEX Management Tools, UEM, or AEM market categories.
Scripting literacy in PowerShell, Bash, or Python — not a hard requirement, but enables faster domain depth and more productive engineering partnerships.
Fluency in German is a plus given the Munich location and regional customer base.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Remote, KSA; Remote, UAE
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Arabic required
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
#LI-CA2
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services Project Manager (London area)
An overview of this role
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
Manage large-scale commercial projects and executive stakeholder meetings and communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Drive improvements to Professional Services project management tools, processes, procedures, and templates.
Summarize key customer projects monthly and provide a summary for quarterly business reviews.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
Establish reliable, repeatable delivery processes, metrics, and operational procedures.
Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
Experience supporting timely revenue recognition and executing change orders when needed.
Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo, Japan
The Opportunity
Brunswick Group is seeking curious, sharp and proactive minds to join our Tokyo office for a 12-month paid internship programme.
At Brunswick, we advise clients through reputation-defining moments, helping them navigate complex business, financial, political and societal issues. Our Tokyo internship offers hands-on experience working with client teams on research, media monitoring, stakeholder analysis, communications planning, digital strategy and client engagement across Japan, Asia-Pacific and global mandates.
This is an opportunity for analytical and ambitious individuals to gain exposure to high-stakes advisory work, learn from experienced experts, and build a strong foundation for a career in stakeholder engagement.
The internship is designed as a 12-month programme, and candidates should be available to commit to the full duration. High-performing Interns may be considered for future full-time opportunities with Brunswick's Japan team.
About Brunswick in Tokyo
Brunswick's Tokyo office advises leading Japanese and international companies on some of their most important reputation, business and stakeholder challenges. Our team combines deep understanding of Japan's corporate, policy and media landscape with the expertise and reach of Brunswick's global network.
Our advisers support clients across a broad range of situations, including corporate reputation, financial communications, transactions, public affairs, digital strategy, crisis and issues management, stakeholder engagement and leadership positioning. Working closely with colleagues across Asia-Pacific, Europe and North America, the Tokyo team brings together diverse perspectives and specialist expertise to help clients navigate an increasingly complex operating environment.
As an intern, you will have the opportunity to work alongside experienced advisers, contribute meaningfully to client assignments and gain insight into how organisations address critical business and reputational challenges in Japan and around the world
About the Role
As an intern, you will support client teams across a range of assignments, including:
Conducting industry, company, competitor and stakeholder research to support client engagements and new business opportunities
Monitoring media, policy and digital conversations in Japan and internationally, and analysing developments shaping corporate reputation, public discourse and stakeholder expectations
Preparing reports, briefings and intelligence materials on key themes, narratives, market developments and emerging risks and opportunities
Supporting research on current affairs, business leaders, prospective clients and issues affecting clients across sectors
Assisting with client materials, presentations, stakeholder mapping, campaign planning and communications strategy development
Supporting issues and crisis response efforts through rapid research, fact-finding and narrative analysis
Supporting external client events, including investor meetings, media briefings, conferences and broader stakeholder engagement activities
Working on assignments requiring analysis of Japanese and international media, policy developments and business trends
Gaining exposure to how Brunswick develops advice for clients across corporate communications, financial situations, digital strategy, social media, SEO, AI and reputation management
What We Are Looking For
We are looking for candidates who bring:
Excellent written and verbal communication skills in
Japanese and English
, alongside exceptional research, analytical and synthesis skills
A strong academic background and an interest in strategic communications, corporate affairs, business, media, public policy, markets and current affairs
The ability to analyse complex information, identify key insights and communicate them clearly, concisely and accurately
Strong attention to detail, intellectual curiosity and the ability to recognise nuance in complex issues and stakeholder dynamics
An interest in corporate reputation, stakeholder engagement, issues management and the factors shaping public discourse
Understanding of corporate, financial and macroeconomic concepts, and an interest in how organisations navigate business and reputational challenges
Strong digital literacy and an interest in the role of AI, social media and emerging technologies in business and communications
The ability to work effectively across cultures and collaborate with colleagues and clients in both Japan and international markets
A collaborative mindset, positive attitude and the ability to thrive in a fast-paced environment while managing multiple priorities
A positive attitude and sense of humour, contributing to a collaborative, supportive and high-performing team environment
Respect for diverse perspectives and working styles, alongside composure, good judgement and professionalism under pressure
Availability to commit to the full 12-month internship programme and to work from our Tokyo office as part of an in-person team environment
Next Generation Talent at Brunswick
At Brunswick, developing the next generation of talent is central to our culture and long-term success. We are committed to providing aspiring advisers with meaningful opportunities to learn, contribute and grow from the beginning of their careers.
Our internship programme is designed to offer real responsibility, continuous learning and regular feedback. Interns are encouraged to contribute ideas, challenge assumptions and develop their own perspectives while working alongside experienced colleagues who are invested in their development.
Throughout the programme, interns will have opportunities to connect with colleagues across offices, practices and levels of seniority, building professional networks and gaining exposure to the breadth of Brunswick's work and culture.
For those who demonstrate strong performance, intellectual curiosity and a commitment to excellence, the internship can serve as a pathway to future career opportunities within Brunswick.
What You Can Expect
The internship is designed to provide rigorous, practical and well-rounded exposure to advisory work. Interns can expect:
Hands-on experience supporting live client and research assignments
Training in research methodologies, media monitoring, stakeholder analysis and communications planning
Exposure to Brunswick colleagues across teams, practices and offices globally
Mentoring, coaching and regular feedback throughout the programme
Opportunities to build professional networks across business, media and advisory communities
Experience working with both Japanese and international clients across a variety of sectors and situations
Exposure to corporate reputation, financial communications, public affairs, digital strategy and issues management assignments
A collaborative, entrepreneurial and intellectually stimulating working environment
The opportunity to build towards a future career with Brunswick for interns who demonstrate strong performance, curiosity and cultural fit during the programme
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Baku
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Qualifications & Skills:
4 to 7 years of experience as a DevOps/SRE/Platform engineer
Extensive experience with Linux
Extensive experience with container orchestration using Kubernetes
Experience with Self-hosted Kubernetes clusters administration
GCP or AWS cloud experience
Experience with Infrastructure-as-Code tooling
Experience with Python / Bash scripting
Experience with observability tools
Experience with CI/CD
Excellent interpersonal communication skills
Strong communication skills
Strong analytical and problem-solving skills
Responsibilities
Manage Kubernetes clusters (self-hosted or cloud-based)
Implement and maintenance infrastructure in the cloud
Managing Linux servers, web servers and application servers
Configuration management (puppet, ansible)
Manage Infrastructure as a code (terraform/terragrunt)
Troubleshooting
Nice to Have:
IT professional certifications are not required, but it will be a plus
Kubernetes (CKA, CKS)
Google Cloud Platform or AWS
HashiCorp (Terraform Associate, Vault Associate)
Linux (LFCS, LFCE, RHCSA, RHCE)
Puppet or Ansible certifications
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
We're looking for a Product Specialist to be Halter's boots on the ground as we launch Halter in South America. This is a pioneer role. You'll be working directly with our earliest producers as we deploy Halter onto their farms, learning what it takes to make the product work brilliantly in this environment, and feeding those insights back to the rest of the company so we can build and iterate accordingly.
You'll work closely with Halter's HQ in New Zealand and our commercial teams in South America to make sure the product delivers undeniable value from day one and that we're building the right things for South American producers.
Halter is one of the world's fastest-growing agritech companies, and the most transformative technology available in pasture-based grazing. With Halter's cattle collars and app, producers can virtually fence and shift their cattle, and proactively monitor cattle locations and behaviour.
We're looking for big thinkers who know how to get stuff done — people who are natural problem-solvers and are comfortable in a dynamic, high-energy environment where they'll be challenged daily. Our ideal person is someone deeply committed to understanding our product and our customers' needs. Above all, you'll care about the cattle and the producers who work with them, and you'll champion their interests across Halter.
National and International travel will be required in this role.
About the role
What your day could look like:
- Getting out onto farms to help deploy Halter with our first customers — this is hands-on work, not desk work.
- Building close relationships with our pioneering producers, deeply understanding how they operate, and learning what the product needs to do to deliver real value in this context.
- Feeding those learnings back clearly and rigorously to our product and engineering teams in New Zealand, so we're always building what matters most.
- Helping us understand the nuances of South American cattle production. The animals, the land, the practices and sharing that context throughout the company.
- Thinking critically about the product end-to-end and identifying what we need to fix, improve, or build next.
- Working with our first customers to make sure they're getting the most out of Halter and seeing real results.
- Partnering across the commercial team to maintain strong alignment as we scale.
- Whatever else it takes to make Halter succeed in South America.
What we're looking for:
- Experience working in South American cattle production. This is a must-have.
- Passionate about animals and the future of agriculture in the region.
- Tech-savvy and genuinely curious about how our product works under the hood.
- A strong communicator who can translate what they're seeing in the field into clear, actionable feedback for a remote product and engineering team.
- Proven ability to think critically about a problem and reach strong, innovative conclusions
- Comfortable with ambiguity. This is an early-stage market entry and things will be imperfect; you'll thrive on that rather than be frustrated by it.
- Fast learner with the drive to work hard alongside a team doing things that have never been done before.
- A get-stuff-done attitude with the resilience to push through challenges.
- Willing to travel and work flexibly, including weekends when needed.
- Spanish fluency required.
- English proficiency is a requirement for this role. The recruitment process will include interviews conducted in English, and a significant part of the day-to-day work will also be conducted in English. Candidates should feel comfortable communicating, participating in professional conversations, and working effectively in English. If you are not comfortable having professional conversations in English, this role may not be the right fit for you.
Our benefits:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Europe - Remote
About the role
As the Team Lead for our software development team, you will play a key role in driving the architecture, development, and delivery of high-quality software solutions. You will lead a group of talented developers, ensuring smooth collaboration, technical innovation, and strong delivery results. Your responsibilities will encompass both hands-on coding and line management, helping the team grow, improve, and thrive in a fast-paced environment.
Our Stack
Language: Java 17
Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud
Architecture: Microservices, REST API, Message Queues
Database: MySQL, MyBatis, MongoDB
Caching: Redis (AWS ElastiCache), ElasticSearch
Message Queue: RocketMQ
Cloud: Kubernetes, AWS
Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch, OpenTracing
CI/CD: Jenkins, ArgoCD
What you'll be doing
Lead and mentor a talented development team in the EU region, fostering a collaborative, high-performance culture
Provide technical leadership and ensure best practices in software development, code quality, and architecture
Participate in high-level architecture and design decisions for complex software systems
Drive the development lifecycle from requirements gathering to deployment, ensuring timely delivery of high-quality solutions
Conduct regular code reviews, offering constructive feedback to improve the team’s skills and output
Manage team members' performance and career development
Help drive continuous improvement in development processes, tools, and techniques
What you'll bring
8+ years of experience in software development, with a strong focus on backend technologies (e.g. Java, Node.js, Python, Go, etc.)
2+ years of experience in a leadership role, with experience in mentoring, performance reviews, work allocation
Strong experience in software architecture and designing scalable, reliable systems
Hands-on experience in backend development, with expertise in APIs and microservices
Excellent communication skills in English and the ability to manage and collaborate within a remote, diverse team
A passion for technology and innovation, with a drive to solve complex technical challenges
What’s in it for you
Sporty is a remote first company in pursuit of sustainability
A competitive salary + individual performance based bonuses every quarter
28 days paid annual leave
Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
Referral bonuses & flash bonuses
Top of the line equipment
Annual company retreats to provide great internal networking opportunities
Interview Process
Remote video screening with our Talent Acquisition Team
Offline Take home assignment
Remote video interview with Team Members (60 Mins)
Final discussion with the hiring manager (60 mins)
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Location: Global Anywhere
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
As a Senior Software Engineer on the Platform team, you will build and own the frameworks, tooling, and CI/CD infrastructure that let Alpaca’s engineers ship new features quickly and reliably. This is a software engineering role at its core: you will spend most of your time writing Go, designing automated test frameworks, and digging into application code and Kubernetes when needed. Just as importantly, you will help redefine how we use AI to raise the bar on quality - leveraging LLMs and AI-driven tooling to generate tests, catch regressions before they ship, and turn every incident into durable, automated coverage. We are looking for engineers who treat quality as an engineering discipline and see AI as a force multiplier for it - people who build the systems that make testing fast, reliable, and effortless for the teams that depend on them.
Things You Get To Do
Design and build automated test frameworks across our REST and gRPC API surface.
Leverage AI and LLM-based tooling to accelerate test generation, harden regression coverage, and turn production incidents into automated tests - embedding these practices into the frameworks the whole engineering org relies on.
Build and maintain CI/CD pipelines - we use a mix of GitHub Actions and Google Cloud Build.
Design and execute load, stress, and scalability tests to ensure our platform can handle growing demand.
Introduce chaos engineering practices - designing fault-injection and resilience experiments that surface failure modes before our customers do.
Standardize tooling and infrastructure to improve the day-to-day developer experience.
Partner with other teams to raise test coverage, reliability, and speed across services.
Dig into application code to root-cause failures and drive fixes to completion.
Mentor and guide product engineers, fostering a culture of quality and continuous improvement.
Who You Are (Must-Haves)
You have 5+ years of experience as a software engineer building and maintaining production systems.
You have written code in strongly typed languages and have at least 1 year of experience with Go.
You are fluent with AI-assisted engineering - you actively use LLM-based tools in your workflow and have a clear point of view on where they elevate quality (and where they don’t).
You have built and maintained CI pipelines before - ideally with GitHub Actions or Google Cloud Build.
You have designed and built automated test frameworks, and you understand the challenges microservices pose for reliable integration and end-to-end testing.
You are familiar with Kubernetes beyond the basics - you can write a Helm chart for a new service with relative ease, you understand best practices around security, and you have prior job experience or certifications to prove this.
You have worked at a startup before - you understand that things don’t always go according to plan, that there is significant technical debt, that some tasks just need to be done, and that sometimes there are no processes or documentation to guide your hand.
You are not afraid of taking a task from start to finish - gathering requirements, figuring out and implementing the best technical solution, then deploying and monitoring the results.
Who You Might Be (Bonus Points)
You have used AI/LLM tooling to build QA automation - test generation, flaky-test triage, or incident-to-regression pipelines - and can speak to what worked and what didn’t.
You have written code in Python or TypeScript, and can build efficient Dockerfiles and secure container images.
You have implemented load tests with k6 (REST) and ghz (gRPC) and have experience analyzing pprof/trace output.
You have done IaC deployments with Argo CD or Terraform, or have used Google Cloud Platform and Google Kubernetes Engine before. You are familiar with Tilt and have written a Kubernetes Operator before.
You have practiced chaos engineering - running fault-injection or resilience experiments with tools like Chaos Mesh, LitmusChaos, or Gremlin.
You are familiar with testing event-driven systems using Kafka (or even better, Redpanda).
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role background
At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods around the world. Since 2014, we’ve grown from delivering restaurant food to delivering (almost) everything, now operating in over 500 cities across 34 countries. In 2022 we joined forces with DoorDash, continuing to dream big and expand globally.
The role you’re looking at is part of Wolt Market, our fast-growing grocery delivery service. Wolt Market stores are “dark stores”- designed purely for delivery rather than walk-in shopping. Customers across Greece can order groceries online and have them delivered to their doorstep at lightning speed. Our focus is on customer-first product selection, ultra-fast delivery, and shaping the future of grocery shopping. This role is key to our growth in Greece.
We are looking for a full-time Store Manager to lead one of our Athens region dark stores. You’ll oversee operations, manage 2–4 Shift Leads, and ensure smooth daily processes including stock management, freshness, and order accuracy. You’ll hire, train, give daily feedback, and hold 1:1s twice a year to develop your team. You’ll play a central role in shaping how Wolt Market operates locally and drives growth.
What you’ll be doing
Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working. You’ll get to plan team events with your team - something we aim to do a couple times a year.
Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
Continuous participating in internal and external meeting
The role also includes a good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale.
Monitoring shrink levels and control the amount of food that goes to waste.
Managing shift scheduling.
Handling incoming goods and order of the store.
Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges.
What we’re hoping you’ll bring
Leadership experience and demonstrate the ability to motivate others.
Experience from working in a grocery store is a plus.
A fast learner with the ability to multitask.
Proactive and service-minded are words that describe you.
You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
You are tech savvy.
You are able to work both during the day, evenings and weekends.
Data-driven and analytical, you understand data to help improve and develop.
A fluent level of Greece and knowledge of English is required.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€1.590
—
€1.988 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Canada - Remote; Toronto
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote - USA
At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
We are looking for an experienced Site Reliability and Infrastructure Engineer to join our engineering team. You will support Counterpart Health’s existing technology infrastructure by reviewing and improving processes, developing automation tools to eliminate toil, and troubleshooting issues as they arise. You will collaborate with technical leads across engineering disciplines, as well as data scientists and technology professionals, to develop and maintain a modern, scalable infrastructure platform that supports domestic and international workloads across various compute, storage, and networking needs. We are seeking someone with prior experience deploying and maintaining containerized infrastructure and workloads. Kubernetes competency is highly valued.
As a Senior Site Reliability Engineer, you will:
Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory.
Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently.
Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives.
Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork.
Streamline and automate infrastructure processes, including delivery pipelines and database changes.
You should get in touch if:
You have 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting.
You have in-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus.
You have experience with public cloud platforms such as GCP, Azure, or AWS.
You are knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing.
You have experience with Linux system administration and a solid understanding of Linux design principles.
You understand key SRE concepts, such as monitoring, performance tuning, and automation.
You can work autonomously with limited guidance, proactively identifying and solving problems.
You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Counterpart Health:
In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$160,000
—
$208,000 USD
Location: Córdoba, Spain
Our client is a global manufacturer of plumbing, heating, air-conditioning, and refrigeration (PHAR) fittings and valves, with a manufacturing footprint across multiple European sites and a long-standing reputation for engineering excellence and reliability.
This role is accountable for the operational, financial, and strategic performance of all European manufacturing facilities, with additional responsibility for coordinating effectively with the group's Asian manufacturing partners. You will report directly to the Group CEO, and your primary objective will be to achieve or exceed budgeted performance across every facility while maintaining safe, efficient, cost-competitive, and customer-focused operations.
This is a senior operational leadership role suited to someone with a strong engineering and manufacturing background and proven multi-site leadership experience. The role demands the energy and organizational capability to lead a demanding international manufacturing operation, with frequent business reviews and regular international travel across Europe and Asia.
Responsibilities:
Ensuring every manufacturing facility achieves its budgeted operational, quality, and safety targets
Owning manufacturing costs across all sites and driving continuous improvement in cost competitiveness
Ensuring products consistently meet customer and regulatory quality requirements
Working closely with the Supply Chain Director to deliver customer service commitments and execute the approved production plan
Preparing, justifying, executing, and monitoring capital investment projects across the manufacturing footprint
Ensuring alignment, performance, and supply reliability from Asian manufacturing operations, including regular supplier performance reviews
Maintaining a safe working environment and full regulatory and environmental compliance across all sites
Leading and developing the manufacturing leadership team, including succession planning and employee engagement
Collaborating closely with Commercial, Sales, Supply Chain, and the Executive Leadership team on cross-functional improvement projects
Delivering monthly performance reporting to the CEO, escalating significant risks promptly, and maintaining a rolling 12-month manufacturing improvement plan
This role can be based in Wetzlar or Attendorn, Germany, Cordoba, Spain, or Poznan, Poland, and involves extensive international travel across Europe and Asia.
Requirements
Proven international, multi-site manufacturing leadership across Europe, with responsibility for operational, financial, and strategic performance
An engineering degree (Mechanical, Manufacturing, Industrial, or equivalent) is required; an MBA, postgraduate business qualification, or Lean Six Sigma Black Belt is a plus
A demonstrable track record of improving productivity, cost, quality, safety, and profitability through Lean manufacturing, operational excellence, and continuous improvement
Experience managing large operational budgets and manufacturing P&L
Experience managing capital investment projects, including justification, execution, and post-investment review
A commercially astute leader capable of influencing executive stakeholders and leading cross-functional collaboration across Manufacturing, Supply Chain, Sales, and Finance
Experience coordinating with manufacturing partners or suppliers outside your home region, ideally including experience with Asian manufacturing operations
Experience presenting operational and financial performance to CEO or Board-level stakeholders
Excellent communication skills, with fluent spoken and written English
Strong leadership and people development skills, including experience building succession plans for key roles
Willingness and ability to undertake extensive international travel across Europe and Asia
Experience within the plumbing, heating, air-conditioning, and refrigeration (PHAR) sector, valves, fluid control, or related industrial or automotive Tier 1 manufacturing is helpful but not required
Benefits
Base salary range €110,000 to €135,000.
Annual bonus scheme, incremental up to a maximum of 40% of base salary, based on budget being reached and above
Paid leave ranges from 21 to 30 days annually depending on location
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-spain-madrid-and-barcelona/
Equal Employment Opportunity and Non-Discrimination Policy (Spain)
Equal Opportunity Statement:
Both Keller Executive Search and our clients are committed Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief, sex, sexual orientation, gender identity or expression, marital status, pregnancy or maternity, disability, age, or any other characteristic protected under Spanish law, including the Workers' Statute (Estatuto de los Trabajadores) and Law 15/2022 on equal treatment and non-discrimination.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Adjustments:
Both Keller Executive Search and our clients are committed to providing reasonable adjustments for candidates and employees with disabilities, in accordance with Spain's General Law on the Rights of Persons with Disabilities (Real Decreto Legislativo 1/2013). We engage in an interactive process with candidates to identify effective, reasonable adjustments throughout the recruitment process.
Compensation Information:
For client positions, compensation information is available in the job post where possible. Where a salary range is not published, it will be discussed during the interview process. Actual salary will depend on skills, experience, and internal benchmarking for comparable roles at the client organisation, and may vary by role and location.
Right to Work:
Both Keller Executive Search and our clients comply with Spanish right to work legislation. All successful candidates will be required to provide evidence of their right to work in Spain, or in the relevant jurisdiction, before an offer of employment is confirmed.
Compliance with Spanish Employment Law:
Both Keller Executive Search and our clients comply with applicable Spanish employment legislation, including the Workers' Statute (Estatuto de los Trabajadores), Law 15/2022 on equal treatment and non-discrimination, and other relevant statutory requirements. This applies to all stages of employment, including recruitment, hiring, promotion, and termination.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment or discrimination based on any protected characteristic under Spanish law.
Data Protection and Privacy:
Both Keller Executive Search and our clients process candidate personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 on Data Protection and Digital Rights Guarantee (LOPDGDD). For more information about how we collect, use, and store your personal information for recruitment purposes, please review our Privacy Policy.
Pay Equity:
Both Keller Executive Search and our clients are committed to pay equity and comply with Spain's pay transparency and equal pay obligations, including the pay register (registro retributivo) requirements under Royal Decree 902/2020.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable Spanish laws regarding employment consideration for veterans, where relevant.
Use of AI in Recruitment:
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters, in line with our obligations under Spanish and EU data protection law regarding automated decision-making.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Serbia
Who we are:
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes, it just works—and is always free for the first 200 endpoints, with no functional limitations. By pioneering autonomous OS and third-party patching, peer-to-peer patch distribution, and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and other security risks, and protects the digital employee experience. In 2025, Action1 was recognized by the Inc. 5000 as the fastest-growing private software company in America. Action1 is founder-led by Alex Vovk and Mike Walters, entrepreneurs who previously founded Netwrix, a multibillion-dollar cybersecurity company.
The Role
We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS platform. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, strengthen secure development practices, and make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to build security into the product without slowing teams down unnecessarily.
What you'll do:
Support Product Security Incident Response Team (PSIRT) and vulnerability-handling activities
Validate, triage, track, and coordinate security reports
Provide practical remediation guidance to engineering teams
Help validate security fixes and reduce product security risks
Review code, APIs, and system architecture to identify security issues early
Conduct threat modeling and security design reviews
Improve security automation within engineering workflows
Support SAST, SCA, secrets scanning, and other security controls
Maintain software bills of materials (SBOMs), dependency visibility, and remediation follow-up
Support security assessments, vulnerability assessments, and penetration testing
Maintain vulnerability-handling playbooks, product security procedures, and incident response runbooks
Requirements
What we are looking for:
3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field
Strong software engineering background and the ability to work effectively with engineering teams
Understanding of application, API, infrastructure, and software supply chain security risks
Experience applying cloud security concepts and practices
Understanding of identity and access management, network security, logging, monitoring, and secure cloud architecture patterns
Familiarity with vulnerability management, incident response, security assessments, and secure software development lifecycle practices
Experience with threat modeling and security design reviews
Strong communication skills, including professional communication with external security researchers and vendors
Ability to work independently and collaboratively in a fast-moving environment
Nice to have:
Genuine interest in cybersecurity and motivation to grow as a product security expert
Hands-on experience with AWS security controls, best practices, and architecture patterns
Hands-on experience with C++ or JavaScript
Experience with security testing and automation using scripts, APIs, CI/CD pipelines, or specialized tools
Experience conducting threat modeling for SaaS, API, cloud, or on-premises product components
Experience with SBOM generation, dependency visibility, or software supply chain security
Benefits
What we offer:
A fully remote work environment
The opportunity to work on a real-world security product used by IT and security teams
High ownership and a direct impact on product security practices
Close collaboration with engineering, product, and security teams
A fast-growing software company with low bureaucracy and practical decision-making
The opportunity to improve security processes, automation, and engineering workflows
A supportive team that values clear thinking, ownership, and continuous learning
Location: Indonesia; Malaysia; Thailand; China
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
What are we looking for?
We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally.
This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes.
If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you.
Working Setup
Work Days: Monday–Friday
Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams.
What will you be doing on a daily basis?
As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy:
Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines.
Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels.
Perform screening interviews to assess candidates’ experience, motivation, and cultural fit.
Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process.
Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends.
Provide insights on candidate landscape, compensation trends, and market availability.
Take ownership of candidate experience and build strong relationships with talent globally.
Work in a performance-driven environment focused on delivering consistent quality hires.
You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets.
Requirements
We would love to hear from you if you:
Are
fluent
in
Mandarin and
English
(minimum C1 level). Additional languages are a strong advantage.
Hold at least a
Bachelor’s degree
in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance.
Fresh graduates are highly encouraged to apply.
Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00.
Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage.
Have
up to 3 years of total full-time
experience (maximum)
. Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus.
Are motivated to build a career in recruitment and thrive in goal-oriented environments.
Possess strong communication skills and enjoy working in an international, fast-paced setting.
Are collaborative, proactive, and demonstrate a growth mindset.
Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory).
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance.
20 vacation days per year + local public holidays.
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Dammam, Saudi Arabia
We are looking for an experienced
IT Solution Analyst – Business Solutions
to support the
eMarketPlace
platform and related digital commerce solutions.
The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective
eCommerce and marketplace capabilities
.
The ideal candidate should have strong experience in
eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions
.
Key Responsibilities & Accountabilities
Analyze business requirements and translate them into functional and technical solution requirements.
Support the design, implementation, and enhancement of
eMarketPlace and eCommerce solutions
.
Work closely with business stakeholders to understand business processes, pain points, and future requirements.
Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
Support the implementation and optimization of
CommerceTools
and other commerce-related platforms.
Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation.
Support
MACH architecture
principles, including Microservices, API-first, Cloud-native, and Headless approaches.
Support
guided buying
capabilities and digital procurement/customer purchasing journeys.
Define and document requirements for
eCatalogue
solutions, product information, pricing, availability, and related marketplace capabilities.
Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
Work with development and testing teams to ensure that delivered solutions meet business and functional requirements.
Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
Prepare solution documentation and maintain relevant technical and functional artifacts.
Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.
Requirements
5–7 years of relevant experience
in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
Strong experience with
eMarketPlace solutions and commerce platforms
.
Hands-on or strong functional experience with
CommerceTools
.
Strong understanding of
eCommerce and digital commerce architectures
.
Experience with
MACH architecture
and modern headless commerce concepts.
Experience with
guided buying
and digital purchasing/procurement journeys.
Experience with
eCatalogue
solutions and product/catalog management.
Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.
УдалённоRemote, KSA; Remote, UAE
УдалённоseniorRemote, United Kingdom
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УдалённоCanada - Remote; Toronto
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УдалённоseniorRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity