Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
We’re looking for a collaborative and thoughtful Program Lead to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you’ll work to ensure a positive, safe, and welcoming environment across our global community by helping partners and players navigate policies and address concerns with care and consistency.
You’ll take the lead on sensitive investigations, engage with stores and players to resolve issues, and collaborate with internal teams to promote transparency, fairness, and trust. By blending program coordination, policy support, and trust & safety principles, you’ll play a key role in maintaining the integrity of our play spaces and ensuring a healthy experience for players, retailers, and employees alike.
What You'll Do:
• Own the analysis of program data, policy guidelines, and incident reports to surface systemic concerns and recommend changes around policy adherence.
• Lead complex, high-sensitivity investigations end to end, document evidence, and apply sound judgment when enforcing program rules.
• Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions.
• Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through.
• Review partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care.
• Draw on internal systems and external context to build a well-rounded view of each case and set best practices in trust & safety for the team.
• Partner with leadership and cross-functional teams to ensure consistent and fair application of policies across all regions and scenarios, and advise on program direction.
What You'll Bring:
• Minimum of 6 years of experience in Trust and Safety, investigations, fraud analysis, or a related field, including ownership of programs or complex caseloads.
• Deep experience in conflict resolution and de-escalation, including the hardest cases.
• Excellent critical thinking and investigative abilities.
• Strong empathy and communication skills, especially in high-pressure or emotionally charged conversations.
• Proven ability to work independently, set priorities, and drive programs forward in a high-volume environment.
• Experience defining policy, process, or standards is a strong plus.
• Familiarity with Wizards Play Network (WPN) policies is a strong plus.
• Knowledge of Magic: The Gathering or experience within the gaming/retail industry is highly desirable.
• Cultural awareness and/or work experience with regions such as Latin America or APAC is beneficial.
• Bilingual or multilingual candidates are encouraged to apply.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$108,600
—
$162,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The
Senior People Technology Solutions Lead
is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development.
Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions.
Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time, the role connects PTS with the broader IT strategy and enterprise technology capabilities in areas such as AI and agents, service management, low-code development, data, integration, security, and architecture.
This is a hands-on senior technical role as well as an influential one. The Principal Platform Engineer operates with a strong bias for action, using Agile and iterative approaches to quickly turn ideas into learning and business value. Depending on the problem, that may mean developing a technical position or white paper, rapidly building a prototype or proof of concept, or incrementally evolving a solution toward production. The emphasis is on testing ideas early, learning from evidence, and continuously refining the approach while helping colleagues across PTS build the skills and confidence to use emerging technologies effectively.
Key Responsibilities
People Technology Strategy & Innovation
Serve as a technical practice lead for emerging technology within PTS, helping establish direction for the practical and responsible adoption of AI, automation, orchestration, application extension, and other new capabilities.
Apply broad knowledge of HR technology, HR processes, workforce data, integrations, reporting, security, and service delivery when identifying opportunities and shaping solutions.
Translate developments in enterprise technology, vendor roadmaps, and internal capabilities into practical People Technology use cases, technical positions, and actionable recommendations.
Identify opportunities across PTS where technology can reduce repetitive operational work, improve quality and employee experience, increase insight, or enable the team to focus greater capacity on higher-value activities.
Establish reusable approaches and solution patterns that allow successful ideas to scale across PTS rather than remaining isolated experiments.
AI, Automation & Agile Solution Delivery
Provide hands-on technical leadership for solutions using generative AI, AI agents, agentic workflows, APIs, MCP, workflow orchestration, automation, Codex, low-code technologies, and other emerging capabilities.
Use rapid prototyping and iterative delivery to test assumptions, demonstrate possibilities, gather feedback, and reduce uncertainty before committing to larger investments.
Break complex opportunities into smaller, testable increments that can demonstrate value quickly and inform subsequent decisions and development.
Lead technical design for complex or cross-platform solutions, evaluating build, buy, extend, integrate, automate, and orchestrate options based on business value, feasibility, architecture, security, user experience, and sustainability.
Apply appropriate AI patterns including grounding and retrieval, context management, tool calling, structured outputs, evaluation, guardrails, observability, and human oversight.
Lead or contribute directly to prototypes, proofs of concept, and production implementations, remaining sufficiently hands-on to validate ideas and solve difficult technical problems.
Use evidence from prototypes, experiments, and delivered capabilities to determine whether to iterate, scale, change direction, or stop.
Partnership & Enterprise Collaboration
Partner with
People & Places
leaders and teams to understand priorities, challenges, and opportunities and translate them into potential technology-enabled outcomes.
Connect PTS strategy and use cases with the broader
IT technology strategy
, identifying where enterprise platforms and shared capabilities can accelerate or improve People Technology solutions.
Collaborate with teams responsible for capabilities such as enterprise service management and employee-service experiences (e.g., ServiceNow), AI agents and conversational experiences (e.g., Moveworks), low-code development and workflow automation (e.g., Microsoft Power Platform), enterprise AI platforms, data, integration, security, and architecture.
Act as a boundary spanner across business and technology organizations, bringing together the appropriate expertise and capabilities to address opportunities that cross organizational or platform boundaries.
Represent the particular needs of People Technology, including sensitive workforce data, complex HR processes, employee experience, and regulatory considerations, while promoting reuse of enterprise capabilities and alignment with broader technology standards.
Influence, Adoption & Practice Development
Establish a clear technical point of view through recommendations, white papers, presentations, prototypes, and well-led discussions that result in decisions and action.
Bring structure and direction to complex technology discussions, clearly communicating options and tradeoffs and adapting technical detail to the audience and decision required.
Build adoption of new tools and approaches across PTS through demonstrations, coaching, reusable examples, documentation, mentoring, and hands-on collaboration.
Mentor team members and increase broader PTS capability in AI, automation, APIs, orchestration, solution design, and modern technology practices.
Act as an agent of change, helping colleagues understand why new approaches matter, demonstrating their value through practical application, and supporting adoption as successful capabilities become part of everyday delivery.
Ensure solutions meet SIE expectations for architecture, security, privacy, data protection, responsible AI, auditability, human oversight, and production support.
Measure success not only through individual delivery, but through adoption, reusable capability, measurable business outcomes, reduced operational effort, and increased capacity for higher-value work.
Required Qualifications
10+ years of experience across enterprise technology, application development, automation, HR technology, digital transformation, platform development, or technology consulting, with significant experience delivering complex technology solutions.
Demonstrated hands-on experience designing and delivering solutions using generative AI, automation, APIs, integrations, workflow technologies, or modern application-development approaches.
Demonstrated experience taking emerging technology from concept or proof of value through iterative development, production implementation, adoption, and ongoing operation.
Strong practical understanding of generative AI and agentic architectures, including agents, orchestration, grounding and retrieval, tool use, APIs, evaluation, guardrails, human oversight, and production considerations.
Experience leading complex technical initiatives that span systems, teams, or organizational boundaries and influencing outcomes without relying on direct management authority.
Demonstrated ability to evaluate technology options, establish a clear point of view, and translate that thinking into recommendations, technical positions, prototypes, designs, or delivered solutions.
Working knowledge of enterprise HR technology and HRIS concepts, including workforce data, business processes, integrations, reporting, security, and handling sensitive employee information.
Demonstrated experience using Agile and iterative development approaches, including rapid prototyping and experimentation, to reduce uncertainty and progressively deliver business value.
Strong communication and facilitation skills, with the ability to explain complex technology to technical, business, and leadership audiences and drive discussions toward decisions and outcomes.
Demonstrated ability to mentor others, share expertise, and increase technical capability beyond one's own individual contribution.
Preferred Qualifications
Experience working in People Technology, HR Technology, or HRIS within a complex global enterprise environment.
Experience with enterprise architecture, API ecosystems, cloud services, integration platforms, RAG, vector search, observability, or AI evaluation frameworks.
Experience with Workday HCM, Workday integrations, Workday APIs, Workday Orchestrate, Workday Extend, or comparable enterprise HR platforms and extension capabilities.
Experience developing AI agents, multi-step agentic workflows, or enterprise orchestration solutions.
Experience with Model Context Protocol (MCP) or comparable approaches for securely connecting AI models and agents with enterprise tools and information.
Experience with AI-assisted software development and coding agents (e.g., Codex).
Experience with enterprise service management and workflow platforms (e.g., ServiceNow).
Experience with enterprise AI agent or conversational platforms (e.g., Moveworks).
Experience with low-code application development and workflow automation platforms (e.g., Microsoft Power Apps and Power Automate).
Experience applying security, privacy, responsible AI, data governance, monitoring, or evaluation controls to enterprise AI and automation solutions.
Profile
The successful candidate will:
Be a boundary-spanning technical leader
who connects People Technology priorities with capabilities and expertise across the organization and influences outcomes through credibility rather than formal authority.
Maintain a strong bias for action and learning
, using rapid experimentation and iterative delivery to create momentum and learn from evidence while applying appropriate rigor based on risk and complexity.
Remain hands-on
, moving comfortably between technical strategy and practical execution, including prototypes, solution design, architecture, and difficult technical problems.
Build a practice, not a dependency
, increasing the ability of others to identify opportunities and use emerging technologies rather than becoming the person who must personally own every innovative solution.
Turn knowledge into influence and action
through clear recommendations, white papers, presentations, prototypes, experimentation, and disciplined discussions that lead to decisions and delivery.
Be technology curious, but not technology led
, embracing AI, agents, Codex, MCP, APIs, orchestration, low-code platforms, and emerging technologies while beginning with the problem and desired outcome.
Understand People Technology
, recognizing the intersection of complex HR processes, sensitive workforce data, employee experience, integrations, controls, and global requirements.
Be a multiplier
, with impact demonstrated through both personal delivery and increased capability, productivity, innovation, and insight across PTS.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$169,400
—
$254,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
The garden3d Head of Technology has one mandate: everything we build works, holds up in production, and gets built the smartest way available to us. Working in close partnership with our founder & president Hugh Francis, this person sets the engineering standard, and builds the culture that holds it.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Задачи: Настраивать интеграции с ключевыми системами: - Инфраструктурными (Active Directory, Email-системы, CMDB, Service Management) - SIEM-платформами для централизованного мониторинга и анализа событий. Писать, поддерживать и рефакторить код интеграций в python, bash, powershell;
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position Summary
We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners.
The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence.
This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives.
Key Responsibilities
Operational Support
Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance.
Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary.
Document issues, findings, resolutions, and follow-up actions.
Participate in agile team activities, including stand-ups and planning.
Manage incident response during regular working hours and engage with global colleagues for handovers as needed.
Integration Development and Support
Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers.
Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level.
Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange.
Apply approved authentication, credential-management, security, and data-handling practices.
Platform Development and Engineering
Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows.
Support platform upgrades, patches, clones, releases, and routine maintenance.
Create maintainable solutions that follow established development, security, testing, and accessibility standards.
Participate in peer reviews and address feedback before deployment.
Help identify opportunities to improve platform reliability, usability, and support processes.
Collaboration and Professional Development
Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors.
Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear.
Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities.
Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices.
Documentation and Governance
Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks.
Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements.
Contribute reusable guidance and resolved issues to team wiki/confluence spaces.
Minimum Qualifications
Applicants should meet most of the following qualifications:
Bachelor’s degree or equivalent
Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience.
Working knowledge of ServiceNow configuration and development concepts.
Experience with ITSM processes such as Incident, Change, Problem, or Request Management.
Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role.
Foundational understanding of REST APIs, web services, authentication, and data integrations.
Ability to investigate technical issues, document findings, and communicate when assistance is needed.
Ability to collaborate with technical and nontechnical colleagues.
ServiceNow Certified System Administrator certification, or willingness to obtain it.
Preferred Qualifications
The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification.
Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers.
Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management.
Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework.
Experience with Platform Analytics or Performance Analytics.
Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist.
ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials.
Skills and Working Approach
Communicates progress, risks, questions, and technical information clearly.
Accepts and applies constructive feedback.
Organizes assigned work and follows through on agreed commitments.
Works collaboratively and respectfully with colleagues from different roles and backgrounds.
Balances independent problem-solving with timely escalation.
Demonstrates interest in continued technical and professional development.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$65.52
—
$81.92 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York; Charlotte; Atlanta; Washington D.C.; Boston
Workplace: Remote
WHY PRODUCT ENGINEERING AT LANGFUSE
Your work will have an outsized impact.
Everything you build is open source (MIT-licensed) and immediately visible. Langfuse has 35,000+ GitHub stars and our SDKs are downloaded more than a hundred million times per month. When you ship a new feature the community notices in GitHub issues, on X, and in our community channels.
Product engineers at Langfuse are the people who deliver new features end-to-end to our users. You own the product thinking from understanding the user problem to deciding what to build to shipping the solution.
You will also have direct exposure to how cutting-edge LLM applications are built. The users you serve are some of the best and most ambitious software engineers leveraging Langfuse to improve their applications. Deeply understanding the problems they solve will help you design the best possible product and along the way makes you an expert on LLM engineering yourself.
YOU WILL GROW AT LANGFUSE BY
- Own features end-to-end: from talking to users, to writing the spec, to shipping the code and docs, to writing the changelog post https://langfuse.com/changelog with your name on it. To give you a sense: recent features a single engineer owned include the Langfuse for Agents https://langfuse.com/changelog/2025-11-05-langfuse-for-agents release (new trace views, agent graphs, semantic span labels), the TypeScript SDK v4 https://langfuse.com/changelog/2025-08-28-typescript-sdk-v4-ga rewrite on OpenTelemetry, and managing dashboards via API/CLI/MCP https://langfuse.com/changelog/2026-07-17-dashboard-and-widget-operations-in-api.
- Work across the full stack: and we mean full. Our surface area is wide: React frontend, Next.js backend, ClickHouse analytics, Python and TypeScript SDKs, public docs, Terraform modules, and more. You'll touch whatever the feature needs. One week you might be writing a new ClickHouse query for cost analytics, the next you're designing an SDK API, the next you're building a new rust worker for faster data processing.
- Talk to users constantly: jump on calls, respond in community channels, and route support requests. At Langfuse, support is how we build conviction about what to build next. Our handbook says it best: support by engineers is a core value proposition.
- Write public documentation about the features you own. At Langfuse, docs are product.
- Ship publicly during Launch Weeks: we've run four Launch Weeks https://langfuse.com/blog/2025-10-29-launch-week-4 so far, dropping a new feature every day for a week. Engineers present the features they built to the community.
WHAT WE’RE LOOKING FOR
- Someone who has built features or even entire products from scratch end-to-end
- Experience building and shipping user-facing products end-to-end, ideally in TypeScript/React and with exposure to data-intensive backends
- Someone who can manage projects themselves. You know how to develop strong conviction about what to build and how to ship it.
- Taste for great developer experience: you care about API design, UI details, and clear documentation
- Interest in open source software and genuine excitement about talking to developers about their problems
- Thrives in a small, accountable team where your output is visible and matters
- CS or quantitative degree preferred
Bonus points:
- Experience with ClickHouse, analytics databases, or building complex data visualizations
- Former founder or early startup experience
- Contributions to popular open source projects
- ML/AI background or familiarity with the LLM framework ecosystem
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Regional Director, Sales for Germany, you’ll lead a high-performing team of Strategic & Major Account Executive professionals to grow adoption of GitLab’s AI-powered DevSecOps platform. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. Reporting to the VP, Central EMEA, you’ll hire and develop top talent, set clear territory and industry strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals in this market. In your first year, you’ll focus on building a strong team culture, deepening our presence with German clients, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment.
Responsibilities
Lead, coach, and motivate a team of Strategic & Major Account Executives focused on the German market to deliver software sales, bookings, and revenue results
Drive territory and industry planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities
Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals
Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes
Collaborate closely with Renewals, Marketing, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution
Recruit, hire, and onboard top sales talent while building and maintaining a strong pipeline of potential future hires in the region
Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development
Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and key industry and regulatory factors relevant to the German market, such as data privacy, data sovereignty, and sector-specific compliance requirements
Requirements
Progressive experience in field sales and sales operations in an open source software, DevOps, or similar software-as-a-service environment
Demonstrated success leading and developing account-focused sales teams, including hiring, coaching, and performance management
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Experience building and executing go-to-market strategies for the German market, with a willingness to both lead and participate directly in selling activities
Commercial and analytical skills to interpret sales performance data and adjust regional plans in ways that drive sustainable, long-term growth
Practical experience working with CRM and sales/marketing tools (for example Salesforce, Clari, Marketo) to manage forecasts, territories, and pipeline
Ability to analyze market trends, customer needs, and competitive dynamics to inform territory planning and team enablement
Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others
Alignment with GitLab’s values and interest in open source, with openness to candidates who bring transferable leadership and regional sales experience from adjacent software markets
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tokyo, Japan
Workplace: Hybrid
ChatGPT Ads Japan
Location: Tokyo, Japan
Engagement: Contractor
Work arrangement: Hybrid, with three days per week at the Tokyo Midtown office
ABOUT THE ROLE
OpenAI is looking for a contractor to support ad operations for ChatGPT Ads in Japan. The primary focus of this role is responding to inquiries from advertising agencies and coordinating with relevant teams at our US headquarters to resolve issues and provide clear, timely updates.
KEY RESPONSIBILITIES
- Support agency inquiries related to ad review appeals and requests for re-review.
- Investigate invoice-related questions and coordinate with relevant teams to clarify billing issues.
- Gather information on technical issues in Ads Manager and coordinate troubleshooting and resolution.
- Work with US-based teams to check progress, clarify next steps, and communicate updates to agencies.
- Track inquiries and follow up through resolution.
WHAT WE ARE LOOKING FOR
- Experience in campaign management, ad operations, or supporting advertising agencies.
- Strong communication skills in Japanese and the ability to explain issues and next steps clearly.
- Attention to detail and the ability to manage multiple inquiries and follow-ups.
- A collaborative approach to problem-solving across teams.
- Ability to review and communicate information in English with support from AI tools.
ENGLISH COMMUNICATION
This role involves written communication with US-based teams. You do not need to write fluent English from scratch. You should be comfortable using AI tools to help draft messages, understand responses, and verify that the content accurately reflects the issue and intended message.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - Public Sector, UK/I
As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
Develops and executes strategies focused on expanding the client base within the territory
Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
Prepares forecasts, territory/industry management, and growth plans
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
Ensures that the sales plan is aligned with and supports the corporate revenue goal
Invests time weekly to build and engage a pipeline of top talent for potential future hires
Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
Hires, coaches and develops top talent into the team
Drives a high performing sales organisation
Leads by example whilst being a role model for the team
Empowers individuals to grow their own business
What you'll bring
Demonstrated progressive experience in field sales, operations and leadership
Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
Strong solution selling experience and experience elevating the team to be solution sellers
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
Strong relationship building and negotiation skills
Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Zurich, Switzerland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the content acquisition and crawling infrastructure of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that discover, fetch, and continuously refresh content from the open web and other large-scale data sources. You will design distributed crawling, scheduling, and ingestion infrastructure capable of operating at internet scale while balancing coverage, freshness, resource efficiency, and reliability. You will work on systems that process billions of URLs, manage high-throughput data flows, and ensure that high-quality content is consistently available to downstream indexing and retrieval systems.
In this position, your responsibility will be to:
Design, implement, and operate web-scale crawling systems for acquiring content from the internet
Build ingestion workflows for internal and external data sources, including crawlers, structured feeds, and partner integrations
Develop crawl scheduling, prioritisation, recrawl policies, and freshness strategies
Build systems for URL discovery, deduplication, content extraction, and crawl orchestration
Ensure reliable operation of crawling infrastructure under high-throughput conditions
Define observability and quality metrics for crawl coverage, freshness, throughput, and content quality
Monitor resource usage, bandwidth consumption, and infrastructure cost
Collaborate with indexing and ML teams to ensure acquired content meets retrieval and ranking requirements
Enable safe experimentation with crawling strategies and content acquisition policies
You may be a good fit if you:
8+ years of experience building backend or distributed systems
Strong Go or C++ expertise
Experience with large-scale distributed systems (10k+ RPS, billions of URLs, high-throughput pipelines)
Understanding of web protocols (HTTP, DNS, TLS), crawling, scraping, and content extraction
Experience operating production systems and debugging failures in distributed environments
Strong understanding of scalability, fault tolerance, and resource management
Strong candidates may also have experience with:
Web crawling
Building streaming data pipelines and event-driven systems
Kafka, Pulsar, NATS, RabbitMQ, or similar messaging platforms
Designing distributed schedulers, queues, and asynchronous processing systems
Spark, Flink, Beam, or MapReduce
Ad tech, social networks, search engines, or other large-scale content platforms
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for an experienced Transportation Logistics Specialist to manage the full scope of IT
hardware logistics across Europe and beyond — including racks, servers, and other data center
equipment. The role covers domestic European transport between our warehouses and data center
sites, inbound international freight from suppliers in Taiwan and other origins into Europe, outbound
shipments from Europe as required, and logistics to and from Israel. You will also be responsible for
RMA/RMS shipments and ensuring smooth, timely delivery of hardware across all lanes. This is a hands-
on, operationally focused role requiring strong attention to detail, excellent vendor management skills,
and the ability to work cross-functionally in a fast-paced, global environment.
Key Responsibilities
Logistics Operations
• Manage end-to-end transport of IT hardware — rack systems, servers, and other data center
equipment — across all lanes: domestic European moves, inbound international shipments
(primarily from Taiwan-based suppliers), outbound from Europe as required, and shipments to
and from Israel.
• Coordinate inbound freight scheduling for both domestic and international shipments, including
air freight from Taiwan and other origins, managing carrier and freight forwarder
selection and delivery execution to ensure on-time, damage-free arrival at European sites.
• Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal
teams to ensure accurate and timely processing.
• Manage equipment transfers between company warehouses and data center facilities across
Europe, optimising routes and minimising handling risk.
• Maintain full visibility over active shipments across all lanes and proactively resolve transit
issues, delays, or exceptions.
• Develop contingency plans and alternative routing strategies to ensure business continuity.
• Manage time-critical air freight shipments where required, including carrier selection, booking,
and end-to-end tracking to ensure expedited delivery of hardware.
Coordination & Documentation
• Coordinate closely with data center operations teams to support staging, buffering, and just-in-
time hardware deployment.
• Maintain accurate in-transit inventory records and ensure proper chain-of-custody
documentation for all shipments.
• Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent),
ensuring records are complete, accurate, and audit-ready.
• Manage customs documentation and clearance processes for all cross-border shipments,
including inbound from Taiwan, transfers within Europe, and shipments to and from Israel.
• Process and reconcile logistics invoices; manage payments for transportation operations,
including ZIP payments to the appropriate vendors and partners.
• Work with the security team to establish and maintain secure shipment protocols and ensure
compliance with physical security requirements.
Compliance & Quality
• Ensure all shipments comply with applicable regulations — including EU transport and customs
requirements for domestic European moves, EU import/export regulations for international
freight, and relevant cross-border trade compliance requirements for shipments involving Israel.
• Manage VAT, duties, and customs declarations for inbound and outbound international
shipments in line with EU regulations.
• Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and
external compliance requirements.
• Establish and enforce SLAs and KPIs with freight carriers, forwarders, and 3PL partners; drive
accountability through regular performance reviews.
• Identify and escalate compliance gaps or process deviations, implementing corrective actions as
needed.
Cross-Functional Collaboration
• Partner with hardware engineering, procurement, finance, and data center operations to align
logistics execution with deployment timelines and business priorities.
• Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate
international shipping windows, batch tracking, customs documentation, and inbound
scheduling into European facilities.
• Coordinate with teams and partners in Israel to manage inbound and outbound shipments,
ensuring compliance with applicable import/export requirements.
• Act as the primary escalation point for European transport-related issues across internal teams
and external partners.
• Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process
standardisation.
Planning & Cost Management
• Forecast transportation demand based on data center expansion plans, hardware deployment
schedules, and capacity needs across European and international lanes.
• Identify cost optimisation opportunities through carrier consolidation, routing improvements,
and smarter scheduling.
• Track and report on logistics costs across all lanes, flagging variances and recommending
corrective actions.
• Support data-driven decision-making through regular reporting, dashboards, and operational
analytics.
Requirements
• 5+ years of experience in transportation, freight, or logistics management — ideally within
technology, data center, or hardware supply chain environments.
• Proven experience managing both domestic European and international freight operations,
including LTL/FTL, and air freight shipments, carrier and forwarder relationships,
and 3PL coordination.
• Solid understanding of EU customs regulations, import/export procedures, and cross-border
trade compliance within Europe and with non-EU countries.
• Experience managing shipments to or from Israel is an advantage; familiarity with relevant
customs and trade compliance requirements is a plus.
• Hands-on experience with RMA/RMS shipment processes and reverse logistics flows.
• Familiarity with TMS platforms, Jira, or similar systems used for shipment tracking and
documentation.
• Experience managing large, heavy, or high-value freight (server racks, IT infrastructure
equipment) is strongly preferred.
• Excellent organisational and documentation skills with a high standard for accuracy and
completeness.
• Strong communication and stakeholder management skills; ability to work cross-functionally
across technical and non-technical teams in an international environment.
• Self-starter mindset with the ability to operate independently in a remote environment.
• Based in Europe; Amsterdam preferred, other EU locations considered. Must be eligible to work
in the EU.
• Fluency in English required; additional European languages are an advantage.
Nice to Have
• Experience in a hyperscaler, cloud provider, or large-scale data center build-out environment.
• Experience with Asia-Pacific supply chains, particularly Taiwan-to-Europe freight lanes, including
familiarity with customs brokerage, import duties, and trade compliance.
• Background in supply chain analytics, reporting, or continuous improvement methodologies.
• Familiarity with physical security protocols for high-value hardware shipments.
• Experience working in or with logistics operations in the Netherlands, Germany, or other major
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the Role
The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.
What you’ll be doing
Work in a 24/7 global security operations centre, including scheduled night and weekend shifts.
Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs.
Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business.
Lead the development and continuously improve operational documentation, processes and playbooks
Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities.
Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements.
Support the design, development and review of threat-detection use-cases to identify suspicious activity across our cloud environment.
Feed into the risk framework of emerging and observed threats from intelligence and / or incidents (e.g., post incident activity / repair items).
Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
Keep up to date with current security trends, advisories, publications and security research across the threat landscape
Leverage metrics and KPIs to improve security posture and identify opportunities for strategic optimisation
Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.
Requirements
6–8 years of experience in SOC, demonstrating success in managing security incidents and delivering platform optimisations while acting as a technical mentor and lead for shift operations.
Proven experience building threat detection capabilities in a cloud-centric, fast-moving organisation.
Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
Practical experience ideating, configuring, managing defensive security solutions and technical project management
Committed to continuous improvement, leveraging feedback to elevate both personal and team performance.
Exceptional collaborative team player and a knowledge-sharing mindset.
Working knowledge of security compliance standards, e.g. ISO27001, GDPR, NIS2 and PCI-DSS.
Capable of working well both independently and collaboratively, whilst keeping calm, under the pressure of an incident with potentially high impact to the business.
Able to communicate effectively during or after any incident update to both technical and non-technical stakeholders.
Coordinate with the US, UK and EU central security teams as required.
Preferred, but not required
Understanding of IAM cloud security principles
Experience in a DevOps environment with familiarity of CI/CD pipelines
Hands-on experience with container technologies and orchestration services
Knowledge of cloud security data encryption standards and principles
Why Deliveroo?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
✅ Поиск и подключение новых рекламодателей, брокеров и сеток. ✅ Переговоры по payout, caps, эксклюзивам и индивидуальным условиям.
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seniorHyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
