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Location: Kuwait, Kuwait Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Commercial Project Manager to join our team. In this role, you will be the engine behind our local growth, leading high-impact commercial projects and using data-driven insights to refine our Consumer Value Proposition (CVP). Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You will lead the end-to-end execution of strategic initiatives, acting as the connective tissue between Marketing, Operations, and Account Management. This role is a blend of project management, commercial strategy, and data analysis. Here’s what your day-to-day might look like: End-to-End Project Leadership: Lead key commercial projects from planning and delivery tracking to post-implementation reviews. Cross-Functional Orchestration: Serve as the primary bridge between Marketing, Operations, and Account Management to ensure campaigns and shared priorities are executed seamlessly. CVP Optimization: Use data and analysis to refine our Consumer Value Proposition, focusing on selection, affordability, and overall customer experience. Market Intelligence: Monitor competitor moves and market trends to inform strategic planning and stay ahead of the curve. Strategic Reporting: Own the reporting for growth and CVP metrics, providing the business with the data needed for evidence-based decision-making. Go-To-Market Execution: Lead the local rollout of cross-functional initiatives, ensuring effective coordination across all departments. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strategic Experience: Minimum 4 years of work experience, with at least 2 years specifically in project management or commercial strategy roles. Analytical Prowess: Proficiency in Excel/Google Sheets and a track record of using data to drive commercial outcomes. Experience with Looker is a strong plus. Commercial Mindset: A pragmatic problem-solver who can navigate ambiguity and prioritise effectively in a high-growth environment. Effective Communicator: Excellent interpersonal skills with the ability to influence cross-functional stakeholders and coordinate complex teams. Financial Literacy: A good understanding of P&L dynamics and financial modelling is preferred. Industry Background: Experience in marketplace, consumer tech, FMCG, or consulting is highly desirable. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners, and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace, and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills, and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Senior Product Manager to join our London team. In this role, you’ll help us expand our on-demand grocery and retail offering, building a trusted shopping experience that customers rely on for their everyday local commerce needs. What You’ll Be Doing You’ll be joining the New Verticals team. New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores. It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience. Here’s what your day-to-day might look like: Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle—from acquisition and activation to retention and monetisation. Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution from concept to launch. Partner with Customer Research to uncover barriers to transaction and translate those insights into high-conviction growth bets. Design and run controlled experiments to understand how affordability and selection influence behaviour, validating hypotheses through data. Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics, communicating clearly to senior stakeholders. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps. High analytical fluency and significant experience being data-savvy, with the ability to diagnose performance drivers and partner effectively with Data Science. Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail in an environment where impact is paramount. Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines like Marketing, Operations, and Engineering. A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward in a highly experimental environment. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Who We Are Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer, Proactive Security to join our London (Hybrid) team. In this role, you will be a part of our inclusive, collaborative global team responsible for enabling proactive security outcomes with “security paved paths” to ensure a safe, reliable and resilient delivery network. Get to know our Proactive Security Engineering team — what drives us, how we work, and what you can expect. About the Team At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe. Our London based Security Engineering team is looking for a Software Engineer to lead the design, development and operation of security services within Deliveroo’s Product and Cloud Security domains. You will be a part of our inclusive, collaborative global team responsible for building “ security paved paths ” to ensure a safe, reliable and resilient delivery network. This is a London based position reporting directly to the European Senior Manager of our Security Engineering team based in London. What You’ll Need to Thrive Build and maintain core security products, including but not limited to Remote Access Management, Secrets Management, Tokenization, Encryption and Knowledge Graphs, Access Control at global scale. Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security teams and Vendor Partners to build “paved paths” that provide actionable feedback to embed secure design practices into the product and infrastructure development process. Lead the technical direction and roadmap for your assigned area of ownership. Build and maintain high Operational Excellence (OE) to ensure we operate T0 services with excellence, rigor and durable standards to ensure minimal to no downtime. Participate in on-call rotation and promptly respond to on-call events with urgency and rigor. Manage the lifecycle of security product feature requests and improvements full life-cycle from triage, validation, design, testing, and implementation. Influence and drive improvements to engineering standards, leverage advancements and LLMs to improve productivity and velocity. Mentor and coach earlier career engineers, setting and enforcing high standards for Operational Excellence and Software Engineering. Requirements Able to demonstrate a track record of driving improvements to a company’s infrastructure security posture. Breadth of technical experience across various infrastructure and security areas running in large production environments. Highly skilled in distributed systems and platforms development using program languages such as Java/Scala/Kotlin, Golang, or Python. Strong experience with infrastructure as a code tooling like Terraform. Expertise with cloud infrastructure and management in AWS. Experience solving complex, systemic issues that require creative thinking and solutions. Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis. Excellent verbal and written communication skills to review design documents with respect to cloud infrastructure, security and engineering personnel. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities with minimal oversight. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, ship fast, leaning into AI, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership. Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders high standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create competitive salary and DoorDash RSUs, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 5-6 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! #LI-SW1 Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Berlin, Germany; London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer, Event Streaming Systems Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer to join our team. This is a hybrid role. In this role, you’ll help us build and operate the event streaming infrastructure that powers business-critical workflows across Deliveroo, DoorDash and Wolt. Get to know our Engineering team, what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Event Streaming Systems team within the broader Storage organisation. The team builds and operates highly reliable, scalable and efficient event streaming infrastructure, including Kafka, Event Streaming abstractions(internally called EventBus) and future streaming platform technologies. These systems support Tier-0 workflows and are foundational to how engineering teams build reliable, event-driven products at scale. Here’s what your day-to-day might look like: Design, build and operate large-scale event streaming infrastructure that supports critical production workloads. Improve the reliability, scalability, observability and automation of Kafka, EventBus and related streaming platforms. Debug complex distributed systems issues, including performance bottlenecks, capacity constraints and production reliability challenges. Build infrastructure automation and self-healing capabilities that reduce operational toil and improve platform resilience. Contribute to incident response, operational readiness and continuous improvement for Tier-0 infrastructure. Partner closely with EventBus, Storage, SRE, Data Platform and Core Infrastructure teams across US and EU regions. Help shape the long-term architecture and evolution of Deliveroo’s event streaming platform. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Strong hands-on experience building or operating distributed systems in production. Experience with Kafka or similar event streaming systems, either as a platform, infrastructure service or critical production dependency. Strong coding ability in Java, Go, Python or similar languages, with a focus on reliable, maintainable production systems. Experience operating scalable production infrastructure, including debugging, troubleshooting and improving reliability. Strong understanding of infrastructure automation, observability, capacity management and operational excellence. Good fundamentals in Linux, networking and JVM-based systems, or curiosity to deepen expertise in these areas. Strong collaboration and communication skills, with the ability to work across platform, infrastructure and product engineering teams. Nice to have Experience contributing to Kafka or related open source distributed systems. Experience with Redpanda, WarpStream, AutoMQ, Pulsar or similar streaming technologies. Experience with JVM tuning, broker tuning, partition management or Cruise Control. Experience with tiered storage, diskless streaming architectures or multi-region event streaming platforms. Experience operating Tier-0 infrastructure at large scale. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine, our interview typically includes 3-4 stages. Explore our Engineering Interview Guide to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. We are looking for a detail oriented and structured Sales Operations Analyst to own Sales Lead Data Quality, ensuring the accuracy, cleanliness, and completeness of our lead pipeline before it is handed over to the Sales team. This role is critical to improving lead quality, increasing sales productivity, and minimizing time spent on invalid or duplicate records. You will serve as the first layer of validation, ensuring the team focuses only on high quality, verified opportunities that are ready for outreach. What You’ll Be Adding Here’s what your day-to-day might look like: Validate and clean large lead datasets sourced from external and internal sources Identify and remove duplicate, invalid, or outdated records to ensure high quality lead pool and ensure relevant CRM updates are made in a timely manner Conduct periodic checks of CRM hygiene and lead on ensuring data hygiene is maintained Support the commercial team on ad‑hoc requests, with a focus on improving productivity, data enrichment and help enhance the customer experience Provide basic reporting on lead pool quality and validation status What You’ll Need to Thrive UAE National (Emirati) Based in Dubai Strong attention to detail and high level of accuracy Structured, organized, and process driven Analytical mindset with the ability to spot inconsistencies in data Comfortable working with Google Sheets or Excel including formulas and data manipulation Able to manage repetitive tasks while maintaining quality Fluent in English Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Bruxelles, Belgium Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About Deliveroo: Deliveroo is an award-winning online food delivery company on a mission to bring the world's best-loved local restaurants directly to people's doors. With a network of high-quality restaurants, riders, and customers, we're making fast food delivery a seamless experience worldwide. We are a rapidly growing company with a huge ambition, and we're always looking for top talent to join us. About the Role: We are seeking a Dutch speaking, highly motivated and results-oriented Business Development Associate to join our expanding team in Belgium. In this role, you will be instrumental in driving Deliveroo's growth by proactively identifying, engaging, and onboarding new restaurant and food business partners (including supermarkets, butchers, bakeries, etc.) onto the Deliveroo platform. Your primary focus will be on building strong relationships with potential partners and showcasing the value proposition of partnering with Deliveroo in Antwerp, Bruges and Ghent. Responsibilities: • Actively identify and prospect potential restaurant and food business partners within your assigned territory. • Conduct outreach (via phone, email, and in-person meetings) to introduce Deliveroo and its benefits to prospective partners. • Present Deliveroo's value proposition clearly and persuasively, addressing the specific needs and concerns of each business. • Manage the full sales cycle from initial contact to successful onboarding of new partners. • Build and maintain a strong pipeline of qualified leads. • Negotiate partnership terms and agreements to achieve mutually beneficial outcomes. • Collaborate closely with internal teams (e.g., Onboarding, Account Management) to ensure a smooth and successful launch for new partners. • Stay up-to-date on market trends, competitor activities, and the local food and beverage landscape. • Meet and exceed targets for new partner acquisition. • Maintain accurate records of sales activities and progress within CRM systems. Requirements: • Native Dutch speaker is essential. • Fluency in English is required. • Proficiency in French is a strong plus, but not essential. • Proven sales experience is a significant advantage. • A genuine passion for food and the restaurant/grocery industry. • Strong communication, negotiation, and interpersonal skills. • Self-motivated, proactive, and target-driven with a strong work ethic. • Excellent organisational and time-management skills. • Ability to work independently and as part of a team. • Valid driver's license and willingness to travel locally as needed. What We Offer: • The opportunity to work for a fast-growing and exciting global company. • A dynamic and collaborative work environment. • Competitive salary and benefits package (including car allowance). • Opportunities for professional development and growth. • The chance to make a real impact on Deliveroo's success in Belgium. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them. Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale. About the role We’re now looking for a Backend Engineer (Golang) to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day. What you'll be doing Build and maintain high-throughput backend services using Go . Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. Design systems that are scalable , resilient , and easy to maintain. Contribute to architectural discussions and technical decision-making. Write well-tested code and help the team maintain high code quality standards. Requirements 3+ years of professional software engineering experience, with a proven track record of building and scaling complex systems. Production experience in Golang , with an interest in developing strong engineering practices. Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra. Solid understanding of designing and operating low-latency, high-throughput distributed systems . Previous on-call experience , with a pragmatic approach to reliability and incident management. Nice to have Background in Node.js or other backend languages. Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for an Emirati Finance & Strategy Associate to join our Dubai team. In this role, you’ll help us with the data and reporting support, weekly performance review management and variance analysis. What You’ll Be Doing You’ll be joining the Finance & Strategy team. Here’s what your day-to-day might look like: Maintain and update performance datasets used by the team. Ensure accuracy and consistency across reports and analyses. Contribute to improving reporting processes and templates where possible. Populate the weekly business review template with the latest performance data. Analyze key metrics and highlight trends or anomalies. Draft clear, fact-based commentary explaining performance drivers. Track actual performance against targets or prior periods. Investigate and explain key variances using data and business context. Summarize findings for the wider Finance & Strategy and UAE Leadership team. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Bachelor’s degree in Business, Economics, Finance, Accounting, or related field Proficiency in Google Sheets or Excel, including formulas (e.g. VLOOKUP, SUMIF, COUNTIF) and pivot tables. Strong numerical skills with high attention to detail and accuracy. Ability to analyze data, identify trends, and explain variances. Structured, data-driven approach to problem solving. Clear and concise written communication skills. Eagerness to learn and develop within a Finance & Strategy environment. Ability to manage multiple tasks and meet deadlines. Team-oriented with a proactive and professional attitude. Internship or academic project experience in finance, business, or data analysis (preferred). Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Role Hybrid (3 days per week in the London office required) Individual contributor role Fraud is constantly evolving. As our business grows, so do the ways bad actors seek to exploit our products, promotions, and operations. As the Senior Strategy & Operations Manager for Emerging Fraud & Abuse, you'll lead the discovery, investigation, and mitigation of new and evolving abuse vectors across our platform. Your mission is to identify risks before they become systemic, working across Product, Engineering, Data Science, Operations, Legal, and Policy to design scalable solutions that protect our customers, partners, and business. This isn't a role focused on running existing fraud programmes. It's about identifying what's next. You'll combine deep analytical thinking with strategic problem solving to uncover emerging threats, quantify business impact, influence product strategy, and build new controls that keep us ahead of increasingly sophisticated fraudsters. If you enjoy solving ambiguous problems, following the data, and building solutions where no playbook exists, we'd love to hear from you. What You'll Do Identify Emerging Abuse Proactively identify new fraud patterns, abuse trends, and vulnerabilities across our products, customer journeys, and operational processes. Investigate anomalies, understand attacker behaviours, and translate observations into actionable mitigation strategies. Continuously scan for evolving risks, whether driven by organised fraud, policy loopholes, technological change, or new product launches. Build the Strategy Define the roadmap for emerging fraud prevention across the business. Prioritise risks based on customer impact, financial exposure, operational complexity, and strategic importance. Develop business cases that influence investment in tooling, automation, machine learning, and product improvements. Turn Insights into Action Lead complex investigations to understand how abuse occurs and where existing controls can be strengthened. Partner with Product, Engineering, and Data Science to design scalable prevention mechanisms rather than tactical fixes. Establish metrics that measure both emerging risk and the effectiveness of mitigation strategies. Drive Cross-Functional Execution Act as the central point of coordination between Fraud, Product, Engineering, Trust & Safety, Customer Operations, Legal, Finance, and Data Science. Influence roadmaps to ensure fraud prevention is embedded into product development from the earliest stages. Support major product launches by identifying potential abuse scenarios and recommending preventative controls. Build Organisational Capability Develop frameworks for identifying, prioritising, and responding to emerging threats. Improve how intelligence is shared across teams to ensure new attack patterns are detected and mitigated quickly. Help foster a culture of proactive fraud prevention across the organisation. What We're Looking For We're looking for someone who thrives in ambiguity and enjoys solving complex, high-impact business problems. You'll likely come from fraud, trust & safety, cybersecurity, payments, marketplaces, fintech, consulting, or another analytical environment where you've been responsible for identifying and solving new risks. You'll bring: Experience investigating complex fraud, abuse, or operational risk problems Strong analytical skills with SQL and the ability to work comfortably with large datasets A structured approach to solving ambiguous problems with limited information Experience influencing Product, Engineering, and Data Science teams without direct authority The ability to translate technical findings into clear business recommendations Strong commercial judgement and an understanding of balancing customer experience with risk mitigation Experience in experimentation, machine learning, fraud detection, marketplace integrity, or trust and safety is advantageous but not essential You'll thrive here if you... Love solving problems that don't have an obvious answer Are naturally curious and enjoy uncovering hidden patterns in data Think like both an investigator and a strategist Can connect technical detail with commercial impact Influence through evidence rather than hierarchy Stay ahead of emerging technologies and evolving fraud techniques Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Team Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to your office, partnering with over 20,000 companies across Europe and the Middle East, simplifying the way they fund food for their employees and clients. The growth opportunity within this region remains huge, with 2026 being a crucial year to scale the business. Find out more about DfW and the services we provide here: https://work.deliveroo.ae/ The Role The Corporate Commercial Manager role is an integral part of our B2B team in the Middle East, with the responsibility of building, retaining, and upselling a portfolio of corporate clients that will drive incremental revenue for DfW. This role will predominantly focus on Abu Dhabi and requires someone with a real hunter mentality, who is confident in getting meetings booked with key decision makers and building relationships with senior corporate stakeholders, across target companies. What You’ll Be Doing Growing a comprehensive sales pipeline in Abu Dhabi by identifying and building relationships with senior stakeholders working at companies across different zones and industries. Prospecting through utilising various B2B lead gen databases, plus a combination of cold-calling, email outreach, and networking. Creating bespoke pitch decks and commercial quotations based on specific client use-cases, and handling commercial negotiations to convert target accounts. Setting up meetings and calls with corporate decision makers to review their spend, while pitching new use-cases, upselling and cross-selling accounts wherever possible. Hitting assigned monthly KPIs including calls, meetings, activation rate, and GOV. Utilising Salesforce, Google Sheets, Looker, and AI tools to track, report and present on performance, pipeline, and growth strategies. Assisting with ad hoc tasks that fall under DfW’s scope, such as attending trade events, assisting with marketing activations, providing data reports, and chasing overdue client invoices. Requirements Excellent verbal and written communication skills in English is a must. Arabic is a huge plus. 3+ years of B2B commercial experience, with a demonstrated track record of driving revenue growth through a consultative and data-driven approach. Based in Abu Dhabi. Highly proficient using Salesforce and Google Sheets. Self-motivated, proactive, and able to take initiative when working autonomously. Quick-learner, team-player, and thrives within a fast-paced startup environment. Bachelor degree preferred. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new talent with new ideas. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

About garden3d: We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space. About Sanctuary Computer: We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development. Who we’re looking for: Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include: — Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs. — Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js). — Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design. — Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs. — Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency. — Architect scalable, reusable component libraries and design systems. — Write clear documentation for store management, custom app integrations, and codebase maintenance. — Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives. Candidate profile: Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus. Must-Have Competencies: — 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals. — Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js. — Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion). — Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe). — Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen. — Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows. — Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code. — Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery. Nice-to-Have Competencies: — Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI. — Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations. — Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs. — WebGL, Canvas & 3D: Three.js or similar. — Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT. — Client-facing and management experience. Compensation: $40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks. Interview process: Intro call, panel interview, reference call, then offer. Work culture: Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products. Application instructions: Submit complete and thoughtful application with relevant links.

Location: Remote, USA Workplace: remote Job Title: VP, Product Delivery & Growth - AI Location: USA - Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization. The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Required Skills & Qualifications: 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above. Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution. Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn. Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services. Experience leading leaders, including hiring, developing, and scaling teams through organizational change. Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs. Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices. Preferred Experience: Background in post-acute care, senior care, or payer-provider collaboration models. Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities. Familiarity with interoperability, care transitions, and referral and authorization workflows. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote or Mississauga Workplace: remote Job Title: VP, Product Delivery & Growth - AI Location: Canada - Remote or Mississauga, ON - Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . About the Team The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization. The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function. Position Summary: This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities. The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team. Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale. Key Responsibilities: Go-To-Market Strategy & Portfolio Growth: Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment. Commercial Model & Monetization: Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin. Product Strategy & Roadmap: Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions. Executive Customer Engagement & Market Leadership: Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts. Organizational Leadership & Talent Development: Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement. Portfolio Performance & Market Insight: Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities. Required Skills & Qualifications: 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above. Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution. Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn. Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services. Experience leading leaders, including hiring, developing, and scaling teams through organizational change. Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs. Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices. Preferred Experience: Background in post-acute care, senior care, or payer-provider collaboration models. Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities. Familiarity with interoperability, care transitions, and referral and authorization workflows. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Costa Rica Position Overview Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success. Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality. Key Responsibilities Troubleshoot, configure, and maintain SD-WAN infrastructure and services. Monitor network performance, identify bottlenecks, and implement enhancements. Provide advanced troubleshooting and problem resolution for SD-WAN environments. Lead network projects, including firmware, patches, vulnerabilities, and documentation. Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies. Perform root cause analysis for complex network problems and develop permanent solutions. Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. Provide essential support to voice and data customers, ensuring prompt and effective service delivery. Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. Document all support activities accurately within the ticketing system. Assisted in coordinating remote field engineer dispatches and provided support during on-site visits. Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. Support change requests and assist in troubleshooting customer configurations. Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities. Conduct regular security audits and participate in security incident response activities. Skills Required Excellent English Communication skills (Written and verbal). Extensive experience with SD-WAN technologies and solutions. Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. Ability to work on rotating shifts and on-call rotations. Minimum of 5 years of experience in a network operations center or similar environment. Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec. Experience of shift work. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Experience with cloud services (AWS, Azure, GCP) and networking capabilities. Preferred Education, Skills, and Experience CCNP certification or equivalent level of knowledge and experience. Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable. Bachelor’s degree in computer science, Information Technology, or a related field or experience. Experience supporting carrier-level data services such as fiber optic and electrical circuits. Experience supporting carrier-level voice service such as trunking and hosted phone services. Experience supporting routers, switches, and phone platforms. Experience supporting Sonus Session Border Controller. Experience supporting Netsapiens Hosted Platform or similar platforms. Experience with call routing. Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark. Ability to effectively prioritize workload. Resourceful, innovative, and creative. Ability to work extra hours as needed. Work in a fast-paced and ever-changing environment.z The company offers: Fully remote position. Competitive salary with bonuses. Wide range of Hardware Options. Growing company. Collaborative and Dynamic Team. Legal disclaimer: Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.

Location: Colombia Position Overview Join the team as an SD-WAN Engineer, a role that offers a unique opportunity to collaborate with a highly skilled and dedicated team. Your expertise in SD-WAN technologies with CCNP-level proficiency will be instrumental in the success of the Service Advantage Team (SAT) that manages and maintains the company’s Premier Managed Service customers. We are deeply committed to delivering exceptional customer engagements and are seeking individuals who share this commitment and are ready to contribute to our customers' success. Our SAT engineers play a crucial role in maintaining the overall technical and operational quality and resolutions of incidents and problems. We are deeply committed to technical validation and analysis, communication with customers and third parties, vendors and suppliers, and above all, ensuring the satisfaction of the company’s customer base. We are looking for individuals who share this commitment to technical validation and analysis and are ready to contribute to our team's success by upholding our high standards of technical and operational quality. Key Responsibilities Troubleshoot, configure, and maintain SD-WAN infrastructure and services. Monitor network performance, identify bottlenecks, and implement enhancements. Provide advanced troubleshooting and problem resolution for SD-WAN environments. Lead network projects, including firmware, patches, vulnerabilities, and documentation. Serve as the highest point of technical escalation for network issues, particularly those related to SD-WAN and network technologies. Perform root cause analysis for complex network problems and develop permanent solutions. Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. Provide essential support to voice and data customers, ensuring prompt and effective service delivery. Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. Document all support activities accurately within the ticketing system. Assisted in coordinating remote field engineer dispatches and provided support during on-site visits. Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. Support change requests and assist in troubleshooting customer configurations. Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities. Conduct regular security audits and participate in security incident response activities. Skills Required Excellent English Communication skills (Written and verbal). Extensive experience with SD-WAN technologies and solutions. Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. Ability to work on rotating shifts and on-call rotations. Minimum of 5 years of experience in a network operations center or similar environment. Good understanding of IP and Optical networks, including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec. Experience of shift work. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Experience with cloud services (AWS, Azure, GCP) and networking capabilities. Preferred Education, Skills, and Experience CCNP certification or equivalent level of knowledge and experience. Additional certifications, such as Palo Alto PCNSA/PCCSA, Juniper JNCNA, Fortinet FCA, or similar training and certification, are an advantage and highly desirable. Bachelor’s degree in computer science, Information Technology, or a related field or experience. Experience supporting carrier-level data services such as fiber optic and electrical circuits. Experience supporting carrier-level voice service such as trunking and hosted phone services. Experience supporting routers, switches, and phone platforms. Experience supporting Sonus Session Border Controller. Experience supporting Netsapiens Hosted Platform or similar platforms. Experience with call routing. Experience working with network flow and packet capture analysis tools such as Netscout, NetFlow, and Wireshark. Ability to effectively prioritize workload. Resourceful, innovative, and creative. Ability to work extra hours as needed. Work in a fast-paced and ever-changing environment.z The company offers: Fully remote position. Wide range of Hardware Options. Growing company. Collaborative and Dynamic Team. Legal disclaimer: Talentuch never requests or accepts any fees or payments from candidates during the recruitment process. All official communication is conducted only through verified LinkedIn accounts or company-designated channels. Any messages or requests outside these channels should be considered unauthentic and reported.

Location: Valencia Workplace: OnSite Role highlights: - Senior Talent Attraction Partner - Location: Espoo; Warsaw; Amsterdam - Department: Human Resources - Reports to: TA Lead - Employment type: Permanent - Workplace model: Hybrid (3 days / week in office) Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: ICEYE is in a hyper-growth phase, and this role sits right at the heart of it. You’ll act as a trusted talent partner across our Commercial and Product organizations, owning full-cycle recruitment for a diverse range of roles across sales, programs, delivery, product management, product design and product operations. Every hire you make shapes whether we win in markets that matter for global security and community resilience, and the work that you do is directly tied to the pace and success of the company's growth. Through sharp market insight, sound decision making, prioritisation and close collaboration with hiring managers, you'll ensure we identify and secure the best talent to drive ICEYE's growth, at a moment when the company's trajectory makes this one of the most exciting seats in the market to be recruiting for. Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. Your day-to-day responsibilities - Deliver impact hires - Manage ~8-10 roles across GTM and Product, achieving quality & efficiency metrics. - Source and engage niche talent - Build data-informed sourcing campaigns for hard-to-fill GTM and Product roles, adapting tactics dynamically to market shifts. - Work AI-native - Use AI tools across sourcing, screening, market mapping, and scheduling to move faster and make sharper calls, and keep Ashby (our ATS) as the single source of truth for pipeline and process. - Partner with hiring teams - Act as a trusted partner and process owner, guiding GTM and Product leaders through structured, fair, and evidence-based hiring decisions. - Drive process excellence - Uphold rigor and consistency in Ashby workflows, ensuring compliance and a best-in-class candidate experience. - Enhance TA capability - Share best practices, insights, and market data to help strengthen recruiting acumen across the broader team. What we’re looking for Must haves: - GTM and/or Product Hiring Experience: A proven track record recruiting senior commercial and/or product talent for deep tech, hardware, frontier tech, or dual-use companies into niche, hard-to-fill roles. - AI-Native Recruiting: Builds AI into daily sourcing, screening, and pipeline work as a matter of course, and is quick to adopt new tools as they emerge. - Creative Sourcing & Market Intelligence: Designs and executes data-informed sourcing strategies for niche and hard-to-fill roles. - Assessment Design & Bias Mitigation: Builds structured, evidence-based interview processes that ensure fairness and predictive validity. - Stakeholder Partnership & Influence: Acts as a trusted advisor to hiring managers, balancing business needs with talent quality and process integrity. - Operational Rigor & Prioritization: Manages multiple parallel searches efficiently, maintaining process consistency, compliance, and a high-quality experience for candidates and hiring teams. - Collaborative Team Player: Works openly and generously with TA colleagues, actively seeking and sharing input, supporting others, and prioritising collective success over individual ownership. Nice to haves: - Hands-on experience running full-cycle recruitment inside Ashby is a strong plus. - Space or defense hiring experience is a plus, not a requirement. Application Process - Hiring Manager Interview - Peer interview(s) - Take home task & presentation - Final interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Paris; San Francisco ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture. In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale. This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.     KEY RESPONSIBILITIES FIRST CUSTOMER’S POINT OF CONTACT - Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries. - Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution. - Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently. - Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.     TECHNICAL SUPPORT - Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for: - GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures). - Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations). - Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters). - Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems. - Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues. - Participate in on-call rotations to provide 24/7 support for critical compute systems - Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.     KUBERNETES & CONTAINERIZATION - Debug Kubernetes clusters with a focus on: - Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff). - Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses). - Resource management (e.g., Requests/Limits, QOS classes, node affinity). - Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors. - Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.     DOCUMENTATION & PROCESS IMPROVEMENT - Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting). - Contribute to post-mortems with actionable follow-ups to prevent recurring incidents. - Train internal teams on best practices for compute infrastructure and debugging. - Help define and refine support processes as a founding member of the new Compute Support team. What We’re Looking For REQUIRED SKILLS & EXPERIENCE - 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization). - Deep Linux/Unix expertise: - Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling). - Performance tuning (e.g., sysctl, ulimit, filesystem optimizations). - Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH). - Storage management (e.g., LVM, RAID, NVMe, GPU-local storage). - Hands-on Kubernetes experience is mandatory: - Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl). - Networking and storage (e.g., CNI plugins, PersistentVolumes). - Resource management (e.g., Requests/Limits, QOS classes). - Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry). - Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks). - Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus. - Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders. - Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability. - Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach. - Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market. Responsibilities: Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: Native German speaker with excellent written and verbal communication skills in German and English 7+ years of B2B sales experience in enterprise technology, preferably pharmaceuticals or life sciences A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use What We Offer: Competitive base salary and commission structure Equity participation in Anthropic's growth Comprehensive benefits package Opportunity to shape the AI industry in DACH and EMEA Professional development and career growth opportunities Location: Munich, Germany (hybrid working available) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €265.000 — €310.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.