Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Agentic & AI Engineering
Design, build, and operate production-quality agentic applications using agentic SDKs/harnesses — including multi-agent orchestration, subagent delegation, tool integration, and lifecycle hooks.
Design Model Context Protocol (MCP) tool and resource interfaces that give coding agents/harnesses safe, reliable access to backend systems and enterprise data.
Engineer prompts for reliable structured output (JSON schemas, few-shot examples, validation/retry loops) and build evaluation frameworks to measure and improve output quality.
Manage context effectively across long documents, multi-turn conversations, and multi-agent handoffs; design escalation and human-in-the-loop patterns for production reliability.
Developer Productivity
Configure and extend Codex/Claude Code for team-wide use:
AGENTS.md/CLAUDE.md
hierarchies, custom slash commands, Agent Skills, path-specific rules, and plan mode.
Integrate agentic development into CI/CD pipelines for automated code review, test generation, and PR feedback, tuned to minimize false positives and duplicate findings.
Build and maintain MCP server integrations (project- and user-scoped) that extend agent-native development capabilities across engineering workflows.
Identify high-value opportunities for AI-assisted development and design reusable capabilities that multiple teams can adopt, not just one-off solutions.
Discovery, Prototyping & Production Delivery
Partner directly with engineering teams to understand workflows, pain points, and opportunities through hands-on discovery.
Rapidly prototype and validate new AI capabilities with real users, then take successful prototypes into secure, observable, maintainable production systems.
Own the full lifecycle: implementation, testing, deployment, monitoring, and iteration.
Technical Leadership
Provide hands-on technical leadership through architecture discussions, code reviews, and troubleshooting of agentic systems.
Mentor engineers on agentic design patterns, prompt engineering, and agent-native development practices.
Communicate tradeoffs, risks, and results clearly to both technical and non-technical stakeholders.
Contribute to engineering standards, reusable patterns, and documentation that help other teams build effectively with agentic development tools.
Requirements
6+ years of professional software engineering experience, including significant hands-on work building and operating AI/LLM-powered or agentic applications.
Strong programming skills (Java, Python, Go, Rust, or C++) and solid engineering fundamentals — API design, testing, debugging, code review, maintainable code.
Practical, production-grade experience with agentic SDKs/harnesses, MCP, and LLMs — tool use, orchestration, RAG, context management, structured output, and evaluation.
Experience designing MCP tool/resource interfaces and reasoning about tool selection, error handling, and reliability in multi-agent systems.
Demonstrated experience integrating AI into CI/CD and developer workflows.
Ability to work in ambiguous problem spaces, evaluate tradeoffs, and make pragmatic engineering decisions.
Strong written and verbal communication skills, with experience mentoring and leading through influence.
Build and maintain an engineering knowledge base for agentic workflows, including content ingestion, organization, updates, and retrieval. Connect it to agents through RAG and MCP so they can use trusted, current information with source citations.
Preferred Qualifications
Demonstrated expertise across agentic architecture, MCP integration, Codex/Claude Code configuration, prompt engineering, and context management.
Experience building multi-agent research or customer support systems, or structured data extraction pipelines.
Experience with AWS, Docker, Kubernetes, Terraform, and GitOps in support of AI/agentic infrastructure.
Familiarity with vector databases, embeddings, and AI evaluation frameworks.
Contributions to open-source projects involving AI, agentic systems, or developer tooling.
Strong systems thinking — understands how models, agents, tools, context, APIs, data, and infrastructure fit together as production systems, and can reason about dependencies and tradeoffs across the stack.
A track record of adapting quickly to new AI tools, models, and frameworks as the space evolves.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cupertino, CA
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
We are looking for a Slovak Localization QA Tester / Proofreader to join a long-term.
As a Linguistic Tester, you’ll help bring high-quality Slovak content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.
You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Slovak. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.
This role is ideal for someone with native-level Slovak fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a role where you can apply both your language expertise and technical skills, this is a great opportunity.
MAIN DUTIES
- Write and report relevant bugs and errors using best practices through the internal database system.
- Ability to understand and prioritize tasks and issues quickly and efficiently.
- Native language skills and cultural awareness of Slovak and Slovakia.
- Good oral and written communication.
- Highly organized with attention to detail and a commitment to quality.
- QA various products by accurately following testing instructions and test cases.
- Discover and report defects (bugs) using client-specific bug-tracking tools.
- Evaluate translations in the context of software, mobile apps, and documentation.
- Be a subject matter expert for linguistic issues in Slovak ; be able to research and resolve linguistic questions.
- Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.
- Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
- Complete assigned tasks in a quality and timely manner.
IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization
COMPENSATION: $27
Work arrangement: Hybrid – primarily remote, with approximately 10% on-site presence.
Job Reference: #LI-JC1
Location: Riga, Latvia; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Latvian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global.
Follow project-specific instructions, workflows, and quality standards.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Latvian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO).
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Remote - Europe Time Zones; Portugal; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We are looking for a Product Designer with strong product sense and a hands-on approach, who loves to dig into products, understand user needs, and craft solutions for complex B2B and analytical workflows.
IN THIS ROLE YOU WILL:
- Design end-to-end product experiences for eco-system of products.
- Use analytics and research insights to inform design decisions, while having own vision on how the product should evolve design-wise.
- Own the information architecture of the product and its link to user goals as the product grows.
- Drive building the infrastructure and prototyping process where product and engineering teams contribute to design solutions directly.
- Advocate for a behavioural approach to design across all product teams.
- Visualize complex data and create flows that help users make sense of information quickly.
- Work on Agentic flows that lead users to their goals and account for human<>AI interaction patterns.
- Own small features independently, including product discovery, prototyping, and handoff to engineers.
- Maintain and evolve the design system to ensure consistency across products and platforms.
ABOUT YOU:
- 5+ years of experience as a Product Designer, preferably in B2B SaaS or analytical products.
- Strong product sense – able to understand product goals, business context, and user needs, and build solutions that address the three clearly.
- Hands-on experience designing data-heavy interfaces.
- Comfortable working on small features end-to-end, from concept to release.
- Proficient in design and prototyping tools (Figma, etc.).
- Able to communicate design decisions and your rationale clearly to cross-functional teams.
- Curious and analytical – enjoys digging into data, testing assumptions, and iterating on solutions.
- Understands UX patterns for web and mobile products, and has a keen eye for visual design.
- Experience designing AI interactions and working with engineering-led initiatives would be a plus
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: London; Europe; Berlin; United Kingdom
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS TEAM?
Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North.
You will own the developer platform researchers use to write, build, and debug training code: dev environments, container images, CI, and training instrumentation. The role includes a compensated 24x7 on-call rotation.
WHAT YOU WILL DO
- Run secure developer environments that stay controlled and accelerate developer velocity as the research org scales.
- Own container image build and CI/CD tooling.
- Instrument training code and build self-service tooling so researchers can see why a run failed and debug it themselves.
- Set infrastructure best practices through AI enablement, documentation, and office hours.
- Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it.
- Build automation, infrastructure-as-code, and observability so the platform stays maintainable.
We hire at more than one level. We set level based on the scope you've owned and how independently you drive work.
YOU MAY BE A GOOD FIT IF YOU HAVE
- Run a developer platform in production: CI, image builds, dev environments, or internal tooling that many engineers depend on.
- Made ML engineers or researchers faster without making the platform fragile.
- Enough Linux and Kubernetes to debug production systems. Experience operating a GPU cluster is a plus.
- Written software in Python or Go. You would rather extend a solid open-source project than rebuild it.
- Worked with researchers, ML engineers, or another team whose goals were not identical to yours.
- Found a bottleneck, proposed a fix, and driven it in a fast-moving environment.
If this does not line up exactly with your experience, we still encourage you to apply.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Canada; United States
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS TEAM?
Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North.
You will build the platform that runs training, evaluation, and reinforcement-learning workloads: job lifecycle, scheduling, workload networking, and the storage those jobs depend on. The role includes a compensated 24x7 on-call rotation.
WHAT YOU WILL DO
- Own the platform that schedules and runs training, evaluation, and reinforcement-learning jobs on Kubernetes: who gets capacity, what happens when a job fails, and how a researcher finds out whether the platform caused it.
- Build the networking and runtime isolation those workloads need, including agent and sandbox environments.
- Work with the data infrastructure team on storage for checkpoints and other training artifacts.
- Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it.
- Build automation, infrastructure-as-code, and observability so the platform stays maintainable.
We hire at more than one level. We set level based on the scope you've owned and how independently you drive work.
YOU MAY BE A GOOD FIT IF YOU HAVE
- Run a job platform, batch system, or Kubernetes controllers in production. Scheduling, queues, and multi-tenant fairness are central to this work.
- Shown distributed systems judgment: retries, partial failure, and knowing what not to automate.
- Worked on ML training workflows, RL sandboxes, container networking (CNI), or checkpoint storage at scale. Direct GPU-cluster experience is a plus.
- Written software in Python or Go. You would rather extend a solid open-source project than rebuild it.
- Worked with researchers, ML engineers, or another team whose goals were not identical to yours.
- Found a bottleneck, proposed a fix, and driven it in a fast-moving environment.
If this does not line up exactly with your experience, we still encourage you to apply.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
As a Applied AI, Frontier Engineering, Staff, you will build the systems behind some of the hardest problems Mistral takes on.
You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements.
We're looking for a strong software engineer who has shipped agentic or GenAI systems to production. You've felt the pain of agents that work in the demo and fall apart on real tasks: tool calls that fail silently, loops that never end, and quality that drifts after launch. That production depth is your edge. You build across the stack, and you'd rather ship a plain UI on a solid foundation than a polished UI on a fragile one.
You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it.
Your scope is end to end, from first prototype to production. You help set the standard for how the team builds agents that are reliable, observable, and safe to run against sensitive systems.
Security is a big part of where we're heading. If you're drawn to it, that's a strong plus. You might come from security with a real interest in AI engineering, or from AI engineering with a real interest in security. Both paths fit. Curiosity about how systems break, and a habit of learning fast from the people who know the domain, matter. Experience at a security company counts too.
WHAT YOU WILL DO
- Build AI systems end to end, from first prototype to production.
- Design the agent architecture: orchestration, tool use, memory, retrieval, and the interfaces between agents and the systems they act on.
- Build across the stack, from backend services and APIs to the interfaces people use to work with agents.
- Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time.
- Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start.
- Build security into agents from day one: permissions, sandboxing, prompt-injection defenses, and audit trails for agents that touch sensitive systems.
- Build the evaluation loop: task-level evals, tracing, and checks that catch agent failures and quality drift before customers do.
- Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on.
WHAT WE'RE LOOKING FOR
- You have 5+ years building production software, with at least one agentic or GenAI system shipped to production that you ran after launch.
- You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished.
- You have hands-on depth in agent design: orchestration, tool use, retrieval, evaluation, and the ways agents fail in the real world.
- You work autonomously: you find the problem, decide the approach, and own the outcome.
- You communicate clearly with technical and non-technical audiences, and are fluent in English.
- You ship in increments and are obsessed with time to value
- You have product judgment: you learn what users need through customer-facing teams, cut scope hard, and care how the result feels to use.
IDEALLY YOU HAVE
- Open-source contributions, particularly in agents or LLMs.
- Experience deploying and running what you build: Docker, Kubernetes, Terraform, and AWS, GCP, or Azure.
- A security background in application, cloud, or AI security, such as prompt injection, securing agents, or supply chain (SBOM, SLSA). If that's you, flag it in your application.
- Experience building for security workflows, such as alert triage, threat hunting, or investigation agents, or with SIEM, XDR, or SOAR tooling.
HOW WE WORK IN APPLIED AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Lithuania; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Lithuanian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Lithuanian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the provided license.
Follow project-specific instructions and workflows.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, instructions for use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Lithuanian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
As a Applied AI, Frontier Data Engineering, Staff, you will build the systems behind some of the hardest problems Mistral takes on.
You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements.
We're looking for a strong software engineer who builds end to end and has shipped ML or GenAI systems to production. You've felt the pain of models that pass every eval and fail on real data, and of quality that drifts after launch. You've also felt the data engineering pain: pipelines that break silently, schemas that change under you, and backfills that take a weekend. Data engineering is your edge. You turn messy, large-scale data into systems that hold up.
You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it.
Your scope is end to end, from first prototype to production. Your depth in data architecture helps set the standard for how the team designs and delivers systems. You know lakehouse and data mesh patterns well enough to know when they fit and when they're overkill. You've designed ontologies and data models, and you know that getting them right is as much art as science.
WHAT YOU WILL DO
- Build AI systems end to end, from first prototype to production.
- Design the data architecture underneath them: ingestion, processing, storage, and the data models and ontologies that make messy data usable.
- Build distributed pipelines that process large volumes of documents, code, logs, and multimodal content for retrieval, agentic workflows, and fine-tuning.
- Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time.
- Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start.
- Build data governance into the systems themselves: ownership, access control, lineage, retention, and privacy for sensitive enterprise data.
- Build the evaluation loop: labeling with LLMs and humans, versioned eval datasets, and checks that catch quality drift before customers do.
- Set the standard for how the team designs and ships data systems.
- Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on.
WHAT WE'RE LOOKING FOR
- You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished.
- You have 5+ years of experience building and running production data-intensive pipelines with distributed processing (for example Spark, Ray, Beam, or Dask) and orchestration tools (for example Airflow, Dagster, or Prefect) with structured and unstructured data.
- You have experience with retrieval-augmented generation, agentic use cases, or LLM evaluation, and a clear view of how data quality drives model quality.
- You work autonomously: you find the problem, decide the approach, and own the outcome.
- You communicate clearly with technical and non-technical audiences, and are fluent in English.
- You ship in increments, are obsessed with time to value and are comfortable making and articulating product-technical tradeoffs.
IDEALLY YOU HAVE
- A passion for graph-based systems (e.g. Neo4j) and ontology design
- Hands-on experience building data pipelines for LLM training, fine-tuning, or evaluation, and contributions to open-source projects, particularly in data or LLMs.
- Hands-on experience with data governance and privacy requirements (for example GDPR), secure data handling, CI/CD and infrastructure as code, or an affinity for security engineering.
HOW WE WORK IN APPLIED AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Megan Berry, Senior Director of Product at
Customer.io
, and I'm looking for a Senior Product Manager to help us turn customer signals into products people actually want.
Our team is six product managers who partner closely with Design and Engineering to launch first-class products that drive customer and business outcomes. You need to be able to synthesize customer research, market research, analytics and your own taste into a customer-first roadmap and set of releases. You will work with a cross-functional team with a high level of autonomy to validate ideas early and help the team ship excellent work. This role focuses on Workflows.
What we value
Surfacing customer problems based on qualitative and quantitative data.
Driving alignment through effective communication.
Performing market research and presenting findings.
Using AI to accelerate discovery.
Helping our teams ship sooner.
What you’ll do
Identify and validate customer problems through user research, usage analytics, partner insights, and AI-powered discovery tools.
Rapidly prototype and run focused experiments to test hypotheses and de-risk new ideas early in development.
Lead cross-functional planning by aligning Engineering, Design, and business stakeholders around clear product goals and trade-offs.
Drive feature strategy and influence roadmaps by proposing initiatives rooted in customer impact and market opportunity.
Break down complex projects into incremental, testable releases, using component reuse and system thinking to accelerate delivery.
Define product success metrics upfront and track adoption, engagement, and retention to inform iterative improvement.
Take on Technology Lead responsibilities for specific initiatives when needed, including data analysis, prototyping, coordinating engineering work, and managing delivery risks.
Look at product metrics after launch and work with GTM stakeholders to ensure your launches are successful and create the product and business outcomes we want.
What we're looking for
7+ years of product management experience, ideally including time in B2B SaaS or platforms that leverage behavioral data for automation or messaging.
Strong analytical skills, comfort with metrics dashboards, and experience using data to shape direction and evaluate impact.
Proven ability to lead feature development independently, reduce scope, and deliver successful outcomes with tight teams.
High product intuition balanced with humility and experimentation. You're comfortable being wrong and eager to learn quickly.
Exceptional written communication and decision-framing abilities, especially in remote and async-first environments.
Experience using or developing AI-powered tooling in your product workflow.
Technical background with demonstrated ability to build basic web applications, write scripts, and work with engineering teams on topics such as data models, APIs, and performance requirements.
Track record of serving as a point of contact or DRI for engineering initiatives, with the ability to choose objectives and navigate trade-offs.
Experience with products that involve complex workflows or automations is a plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$170k–$200k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
Zone 1: $204k–$240k USD
Zone 2: $187k–$220k USD
Zone 3: $170k–$200k USD
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
30-minute video call with the Hiring Manager
60-minute Engineering working session (Product case, Part 1)
60-minute Product case presentation with the Product team and Hiring Manager (Part 2)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products.
What You’ll Do
Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios.
Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines.
Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets.
Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models
Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value.
Design and execute pricing experiments
Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy.
Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction.
Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives.
Define KPIs and dashboards that measure pricing performance and identify optimization opportunities.
Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization
Skills We’re Looking For
5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience
Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar
Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt
Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design
Strong attention to detail and data analysis skills – including interpreting results and recommending actions
Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR
Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease
Strong communication and presentation skills with ability to influence at the executive level
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$215,424
—
$269,280 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The DoorDash Global Sourcing team supports DoorDash, Deliveroo, and Wolt across more than 40 markets within the Global Procurement, Sourcing, Travel and Supply Chain organization. We partner with the business to select the right suppliers, negotiate strong commercial agreements, and deliver value through savings, business enablement, and risk reduction.
Our team covers Technology, Corporate Services, and Marketing. We are building more consistent sourcing practices across brands and improving our tools and ways of working, including the use of AI. This role offers the opportunity to develop your sourcing skills, learn a broad range of service categories, and make a measurable impact in a growing global business.
About the Role
As a Sourcing Specialist II, you will support sourcing across the full Corporate Services portfolio for Deliveroo and Wolt. You will partner with the business to understand requirements, evaluate suppliers, negotiate commercial terms, and move agreements through to execution, balancing cost, quality, risk, and speed.
Your day to day will include managing fast moving, low risk sourcing engagements and supporting senior team members who serve as the Sourcing DRI on larger projects. Over time, you will take increasing ownership of sourcing projects of medium complexity, managing timelines, stakeholders, and agreed outcomes with growing independence. This is an individual contributor role with responsibility for delivering reliable analysis, practical recommendations, and results within a defined scope.
You will support a broad range of Corporate Services categories, such as professional services, security, facilities and workplace, customer support, HR and benefits, recruitment, and contingent workforce.
Teams and functions you will partner with
You will work with business owners and partners across Deliveroo and Wolt, including:
Finance, Legal, People, Security, IT, Procurement Operations, and Real Estate and Workplace teams
Operators and service owners across functions such as Customer Support, Trust, and business operations
You are excited about this opportunity because you will..
Move low risk sourcing engagements forward quickly, coordinating requirements, supplier quotes, commercial reviews, and approvals.
Support senior Sourcing DRIs on larger projects by owning defined workstreams, including supplier research, bid analysis, RFx documentation, and follow-up on actions and timelines.
Take increasing end to end ownership of midsize sourcing projects, from requirements gathering through supplier selection, negotiation, contracting, and handover, with limited oversight as you build proficiency.
Independently research markets and suppliers, prepare requests for information and proposals (RFIs/RFPs), evaluate responses, and present clear, data-backed recommendations.
Analyze spend, benchmark pricing, and develop return on investment (ROI) and total cost of ownership (TCO) models to identify savings and support sourcing decisions.
Negotiate pricing and commercial terms for low and medium complexity agreements, renewals, and amendments.
Coordinate reviews of non-disclosure agreements, master service agreements, and statements of work with Legal and other reviewers; ensure agreed scope, pricing, deliverables, and service levels are documented.
Guide stakeholders through sourcing and contracting processes, keeping projects moving and resolving issues promptly.
Track project delivery, savings, contract milestones, and renewals against agreed goals, and proactively communicate progress, risks, and next steps.
Support supplier performance reviews and risk assessments, escalating issues and coordinating follow-up with the right teams.
Work with Category Leads and colleagues across brands to support category plans and identify opportunities to combine demand or use preferred suppliers.
Improve templates, reporting, and workflows, apply AI tools effectively to sourcing tasks, and share knowledge and practical guidance with peers.
Learn from experienced sourcing colleagues through hands-on coaching, exposure to varied categories, and increasing responsibility for sourcing projects.
We are excited about you because you…
Have 1–3 years of experience in sourcing, procurement, category management, or a related commercial or operations role with supplier or contract exposure.
Can build and analyze total cost of ownership (TCO) models, commercial value comparisons, and spend models to support sourcing decisions.
Bring strong analytical skills, a collaborative approach, and curiosity about sourcing, procurement, contracting, and commercial negotiation.
Communicate clearly and build trust with stakeholders.
Are organized, attentive to detail, and able to manage several projects and deadlines while keeping others informed.
Take ownership of requests, follow through without repeated prompting, and distinguish what you can resolve independently from what needs escalation.
Exercise sound judgment and take a practical approach to solving problems in a dynamic environment.
Bring a customer-focused approach to solving problems and supporting the business.
Are comfortable collaborating across countries and time zones.
Can use AI tools effectively to improve the speed and quality of analysis and sourcing work, and are committed to continuing to learn.
Experience that would be a plus
Experience in one or more Corporate Services categories, such as professional services, facilities, HR services, contingent workforce, or customer support.
Familiarity with procurement systems and contract lifecycle management tools.
Experience in a technology or high-growth business.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Senior Product Designer to take our experience to the next level! You will shape the future of the Fivetran and dbt Labs for businesses and see your work drive real business and impact. You will be diving deep into the daily lives of our users and ensuring they are set up for success. You'll balance analytics and user research to identify user problems and opportunities. Taking the lead on solving complex user problems should excite you and get your creative juices flowing. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally.
As you talk with our team, your portfolio should contain case studies that demonstrate strong storytelling skills, use of effective design methodologies, and clear results from your work.
Fivetran and dbt Labs have a positive, diverse, and supportive culture. We appreciate designers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. If this sounds like a good fit for you, send us a hello with links to your work and experience!
This is a full-time position based out of our Oakland or Denver offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Own end-to-end design for your product areas, delivering impactful solutions and shaping direction with partners to align with business goals
Partner closely with product and engineering to shape direction and turn complex technical requirements into intuitive experiences
Design workflows for technical users that simplify complexity while preserving power and clarity
Use research and analytics to understand technical users, identify opportunities, and inform and validate design decisions
Create flows, interaction models, and prototypes to explore ideas and align teams
Connect design decisions to customer and business outcomes
Design AI-powered and AI-assisted experiences for complex workflows
Define patterns for AI features, including trust, transparency, control, feedback, and recovery
Use AI tools in your end-to-end design process to accelerate synthesis, exploration, prototyping, and iteration
Drive impactful design outcomes with urgency, proactively navigating ambiguity, unblocking challenges, and maintaining momentum
Champion user-centered design by confidently influencing product decisions and challenging partners when needed.
Skills We’re Looking For
5+ years of experience in end-to-end product design for complex SaaS, B2B, enterprise, or technical products (data, analytics, developer tools, infrastructure, or similarly technical domains are preferred).
Experience designing complex technical experiences with a strong ability to empathize with and deeply understand technical users.
Driven by a deep understanding of how products get used and experience leveraging UX research and analytics to inform and measure design decisions.
Ability to lead customer research, customer validation, concept design, usability testing, and other modern design practices.
Ability to drive and land UX strategy for complex design problems that span multiple teams.
Entrepreneurial and self-motivated with a bias toward action.
Ability to craft engaging presentations with engrossing stories that influence stakeholders and cross-functional peers.
Excitement for the chance to shape the design culture at a growing company and to inspire people with your unique perspective.
Fluency using AI in your design process.
Bonus Skills
Experience designing for observability, monitoring, or platform/infrastructure tooling.
Experience designing AI-powered product experiences such as copilots, intelligent recommendations, guided troubleshooting, summarization, or agent-like interactions.
A desire to have fun while building a great product!
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,391
—
$217,989 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Project Manager & Directorate Operations and Mission Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Provide project management support to satisfy contractual terms with ESD, including analytic evaluations, policy development, strategic planning, and business process analysis.
Provide subject matter expertise, technical and administrative management support, and supervisory skills sufficient for the accomplishment of each task.
Conduct overall management coordination and liaison with the COR to review, develop, conduct, report, and certify products and work completed.
Coordinate work, monitor timelines, prepare reports, coordinate schedules, act as executive agent, and resolve project issues.
Develop and recommend plans, conduct business process analysis, and develop policies and procedures for ESD leadership.
Support the Records Management Program mission overseeing operation of records disposition for OSW, including all OSW Components and 14 Defense Agencies/Field Activities.
Provide project management and tracking of individual actions with the capability to provide current status reports on demand.
Develop a Project Management Plan (PMP) and Business Process Improvement Plan; update annually.
Attend and support Quarterly Contract Status Meetings with ESD leadership and Bi-Weekly status meetings with the COR.
Provide weekly production/progress reports for declassification and records management tasks.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 12 years of experience managing federal contracts.
Minimum of 10 years’ experience managing federal contracts.
5 years of DoW experience in the management and performance of all PWS tasks.
3 years of experience briefing in writing and orally to GS-15, SES, and political appointees.
Accredited Project Management Certificate required.
Active, final, and fully adjudicated Top Secret clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$105,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоWork arrangement: Hybrid – primarily remote, with approximately 10% on-site presence
УдалённоЛатвия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
УдалённоseniorLocation: Remote - Europe Time Zones; Portugal; Spain
УдалённоLondon; Europe; Berlin; United Kingdom; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоCanada; United States; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоЛитва; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorГеография найма не уточнена
seniorOakland, California, United States, AMER
Helsinki, Finland; Are comfortable collaborating across countries and time zones
seniorOakland, California, United States, AMER
leadWashington, District of Columbia, United States
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