Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
- Additional languages
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000-€105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Vancouver, BC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Strategic Sourcing Manager to join the Finance team and own sourcing for our engineering technology and software categories. You will report directly to the Head of Procurement, based in the San Francisco HQ office.
This role owns the commercial relationship with the vendors that support Harvey's product and engineering organization: cloud infrastructure, data platforms, security and observability tooling, developer platforms, and enterprise SaaS. You will run competitive sourcing events, negotiate pricing and terms that improve as Harvey scales, manage the renewal pipeline, and partner with Engineering, Security, Legal, and FP&A to get deals done without unnecessary friction. Harvey's spend is scaling fast, and our sourcing motion has to scale with it.
WHAT YOU'LL DO
Category Strategy & Sourcing
- Own category strategy and the sourcing pipeline for cloud infrastructure, data platforms, security and observability tooling, developer tools, and enterprise SaaS
- Lead end-to-end sourcing events (RFI/RFP, supplier evaluation, selection) for new technology purchases; maintain a competitive supplier landscape for each category
- Analyze vendor pricing, usage patterns, and market benchmarks to identify opportunities to improve economics and reduce commercial risk
Commercial Negotiation & Contract Structure
- Lead commercial negotiations with software and infrastructure vendors, including committed-spend, tiered, usage-based, and enterprise license agreements
- Structure agreements that balance commitment, flexibility, and unit economics as Harvey's usage grows; right-size license counts and tiers to actual utilization
- Drive redlines on MSAs, order forms, and DPAs in partnership with Legal, Security, and Privacy; own the deal from first proposal through signature in Zip
- Support the Head of Procurement and Partnerships on strategic AI provider agreements with usage analysis, benchmark data, and contract administration
Stakeholder Partnership
- Partner with Engineering and Finance to forecast demand, translate technical requirements into sourcing strategy, and turn Harvey's growth into negotiating leverage
- Serve as the commercial point of contact for engineering leadership; engage early in build-vs-buy decisions and vendor evaluations
- Coordinate Security, Legal, and Privacy review so that technology purchases move through intake at the speed the business needs
Renewals, Supplier Management & Reporting
- Own the renewal calendar for technology and software vendors; prepare negotiation briefs, utilization analysis, and benchmark data ahead of each renewal
- Manage supplier relationships through execution, utilization monitoring, escalations, and renewal; consolidate overlapping tools and eliminate shelfware; track savings and cost avoidance against target
- Build AI-powered sourcing playbooks and tooling for redlining, negotiation prep, and benchmarking that raise throughput and deal quality across the team
WHAT YOU HAVE
- 4–7 years of strategic sourcing or procurement experience with a focus on technology and software categories
- Track record of negotiating enterprise SaaS, cloud infrastructure, or security tooling agreements with vendors such as AWS, Google Cloud, Snowflake, Datadog, GitHub, Okta, or comparable
- Understanding of software commercial models: per-seat and usage-based pricing, committed spend, tiers, discounts, and true-ups
- Strong analytical skills: unit-cost analysis, TCO modeling, and benchmarking; able to find the real economics underneath a vendor proposal
- Working knowledge of commercial and legal contract terms (MSAs, order forms, SOWs, DPAs); comfortable driving redlines in partnership with Legal
- Clear, direct communicator with executives and across the negotiating table
- Hands-on experience running sourcing in a procure-to-pay platform (Zip preferred)
- AI fluency: you actively use AI tools for redlining, negotiation prep, benchmarking, and vendor analysis
- Comfortable operating at pace: high deal volume, ambiguity, imperfect information, and a bias toward execution
COMPENSATION
$160,000 - $220,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🤖 THE OFFER AREA
We’re the engine that decides what Alan sells, at what price, and on what terms.
Every Alan member, from a 3-person startup to a public administration body with 200K+ collaborators is covered by an offer that our area designed, priced, contracted and renews every year.
We own the whole offer lifecycle for several kind of services (health insurance, life & disability insurance, employee benefits) across 4 countries. We manage an incredible business complexity and diversity in a scalable way, and most importantly, we empower others to act autonomously on it:
- Offer creation: Enabling Sales to build compliant and relevant offers themselves in minutes, with a real-time pricer and AI assistance, without waiting days for an actuary.
- Contract Lifecycle: Not only signing a contract in one go and writing the settings that become the source of truth for the rest of Alan, but also providing Business Ops with the tools they need to pilot over the years a portfolio of 100K+ contracts
- Enabling growth: We’re at the root of Alan’s Insurance stack. Our technical decisions have a long reach: Claims, Billing and many other teams depends on us. We are key to lift blockers and enable the opening of new segments or markets.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
- 🌍 One insurance stack for every country. We're replacing country-by-country code with a shared "Core Stack": one set of shared rules, with room for local differences. Spain already runs on it, and we’re now tackling France. The architecture decisions you make will shape how Alan sells insurance for the next 10 years. (How we made our offer builder global https://medium.com/alan/how-we-refactored-one-of-our-most-used-data-models-33cadaf31313)
- 🤖 AI-native underwriting. Insurance is complex, and most insurers need actuaries on every quote. We empower our Sales to build compliant and relevant offers themselves in minutes. AI-assisted smart alternatives, price explanations, pitching and more are already in the Sales hands, and there’s much more to build.
- 🛡️ Life & Disability as a first-class product: We’re bringing this historically smaller product at Alan to the same level of maturity as Health, with first class member XP, Ops and enabling access to a much wider population.
- 🧑🚀 A growing team. You'll hire it, shape it, and decide what it works on. Talent density, onboarding, feedback, and the mix of skills the area needs are yours to own.
- 🛡️ Technical direction and operational excellence. Architecture calls, quality standards and shaping the organization and incident response as we scale to more countries. And you stay hands-on: at Alan, engineering leaders are expected to build.
⚡ WHY THIS ROLE IS SPECIAL
- Dual impact: Shape both technical excellence and team growth, engineers become better while building better products
- Leadership growth: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery
- Your users sit next to you: Hundred of Alaners use what your team ships every day. The feedback loop between building and impact is very short, which allows you to iterate and move quickly.
- Complex domain, simple software: Regulated domain, many countries, many segments… The job is to model a messy real world into a stack that stays simple and easy to extend.
- Direct business impact. We own pricing, contract lifecycle and Sales tooling. We have a direct impact on Alan’s margin and growth.
🔍 WHAT WE'RE LOOKING FOR
We're looking for an engineering leader who gets excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in healthcare.
LEADERSHIP EXPERIENCE
- 3+ years leading engineering teams, with a track record of building high performers.
- You partner with other product functions as a true equal: you shape the roadmap, name trade-offs honestly, and help the team commit to what it can actually deliver.
TECHNICAL FOUNDATIONS
- Experience establishing engineering excellence standards, with the ability to guide architectural decisions.
- First-hand experience shipping AI or LLM products to production is a big plus.
- You're excited and eager to keep writing code. You still review it, and you still ship some yourself.
- Comfortable with modern development practices and AI-assisted development tools.
WHAT WE VALUE
- Curious, self-starting, humble, collaborative, and eager to grow.
- You develop people as much as you develop products.
- Ex-founders are typically a great fit in our team.
MISSION ALIGNMENT
- Healthcare technology and innovation excite you
- You understand that great engineering teams are built on psychological safety and continuous learning
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a highly organized, proactive and digitally savvy Revenue Enablement Specialist to support the MENA Revenue Enablement function.
The role will coordinate enablement programs, maintain reporting and content, and identify practical opportunities to use AI and automation. You will create leverage for Revenue Enablement leadership by ensuring programs run smoothly, data is accurate and stakeholders remain aligned.
WHAT YOU’LL DO
ENABLEMENT OPERATIONS
- Coordinate onboarding, Revenue Way, Skill Builders, certifications, workshops and other enablement programs.
- Manage calendars, logistics, invitations, attendance, communications and follow-up.
- Coordinate trainers, subject-matter experts, managers and commercial teams.
- Track actions, deadlines and dependencies, and proactively follow up.
REPORTING AND INSIGHTS
- Own recurring enablement reporting and dashboards.
- Track attendance, completion, certification, assessment results, adoption and other KPIs.
- Maintain accurate data across relevant platforms and systems.
- Provide concise updates, insights and recommendations to leadership.
AI, AUTOMATION AND IMPROVEMENT
- Identify repetitive processes that can be simplified or automated.
- Support practical AI tools, workflows, prompts, knowledge assistants and reporting solutions.
- Create reusable templates, playbooks and AI resources for commercial teams.
- Help improve processes, operating rhythms and adoption of approved AI tools.
CONTENT AND STAKEHOLDER COORDINATION
- Maintain and organize MENA enablement content and support Highspot governance.
- Coordinate content updates and adapt global resources for MENA audiences.
- Support cross-functional enablement projects across Sales, BDR, Pre-Sales and After-Sales.
- Prepare project plans, meeting materials, status updates and action trackers.
- Support internal communications and selected commercial content using approved digital and AI tools.
WHAT SUCCESS LOOKS LIKE
- Enablement programs are delivered smoothly, consistently and on time.
- Reporting is accurate, timely and useful for decision-making.
- Administrative workload is reduced through better processes and automation.
- Enablement content is organized, accessible and up to date.
- Commercial teams increasingly use practical AI resources and workflows.
- Issues are identified early and actions are followed through without detailed direction.
QUALIFICATIONS
- 2–4 years of experience in Revenue Enablement, Sales Operations, L&D, Program Management, PMO, Commercial Operations or a similar environment.
- Excellent organization, attention to detail and stakeholder coordination skills.
- Strong analytical and reporting capabilities, including advanced Excel or Google Sheets.
- Comfortable working with dashboards, data and multiple systems.
- Experience with Highspot, Salesforce, an LMS or similar platforms is an advantage.
- Strong interest in AI, automation and digital productivity tools.
- Able to create professional presentations, communications and digital resources.
- Strong written and verbal English communication skills; Arabic is an advantage.
- Proactive, resourceful and comfortable working independently in a fast-paced commercial environment.
Key competencies
- Ownership and reliable execution
- Strong organization and follow-through
- Data-driven thinking
- Digital and AI fluency
- Clear communication
- Commercial mindset
- Continuous improvement
The role is based in Dubai, UAE, and will work closely with Revenue Enablement leadership and stakeholders across Sales, BDR, Pre-Sales, After-Sales, Product, Marketing and Communications.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bangalore, Karnataka, India
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Technical Account Manager
Your Role:
The Technical Account Manager (TAM) is a critical role at Vectra and is responsible for developing and managing Vectra’s customers in an assigned region. You will own the relationships with your customers, connecting with key business executives, security and IT stakeholders to develop an understanding of their strategic business needs and goals.
Your Impact:
Leveraging this customer knowledge and your expertise in Vectra products and cybersecurity, you will provide an ongoing adoption and industry best practices strategy to ensure your customers understand and maximize value from their investment in Vectra.
This role demands interaction with enterprises at the senior level (CISO), as well as with technical staff within the IT and Security organization.
Responsibilities:
Drive high touch customer success focusing on large and highly complex enterprise organizations
Lead customers throughout the entire customer journey: onboarding, value realization, adoption and expansion
Own the customer relationship, providing ongoing support and proactive leadership to Vectra’s customers, to drive high levels of customer satisfaction, deep engagement, and mutual success.
Conduct customer touchpoints, executive business reviews and proactively monitor customer health
Drive deep integration of the Vectra Cognito platform into our customer’s business processes and technical ecosystem to create and increase stickiness.
Identify and grow expansion opportunities within the customer base and collaborate with the sales team to facilitate growth attainment.
Identify and assess renewal risks; develop and collaborate with internal teams in executing the remediation plans.
Direct crisis and incident response with urgency, working cross-functionally to ensure timely resolution while communicating effectively with customers.
Identify, develop and implement repeatable programs and processes across your portfolio of customers to maximize product adoption and usage and achievement of customer’s business objectives.
Track, measure and report on key metrics such as: customer satisfaction, customer health score, adoption rates, etc.
Able and willing to travel for on-site customer visits as required (25- 50%)
Requirements:
Successful candidates will have a solid technical foundation in network security and enterprise software, a proven track record of successfully interfacing with customers on both technical and non-technical levels, strong business acumen and sales experience, and above all a passion for ensuring a top quality customer experience.
A minimum of 5 years of experience in enterprise subscription-based vendors in a customer-facing role (such as Technical Account Manager - TAM, Professional Services, Sales Engineering, or Strategic Customer Service)
Role must be based in Bangalore and willing to regularly go to the office (Hybrid) and occasionally as needed travel to customer site.
Extensive experience as a hands-on CSM or TAM supporting high touch enterprise customers (Fortune 500 or other large companies)
Strong experience of security product lines (firewalls, sandboxing, SIEM, forensics-type platforms)
Strong Knowledge of TCP/IP, DNS, VPN and SSL technology
Strong understanding of current security technologies and risks
Project management skills with a high attention to detail
Experience in supporting customers with strong empathy AND passion for revenue and growth
Proven record of establishing and building successful C-level relationships
Service management minded with strong commitment to customer service
Excellent presentation and communication skills, both verbal and written
Excellent organizational, analytical, negotiation, and influence skills
Relevant Bachelor’s degree; preference for computer science or related degrees
Demonstrated ability to use AI-enabled tools to improve productivity, quality, decision-making, and customer outcomes—for example, ChatGPT Enterprise, Microsoft Copilot and AI-enabled analytics tools.
Comfortable using AI for practical work such as drafting customer communications, summarizing cases, analyzing trends, preparing reports, researching technical issues, and automating routine workflows.
Able to critically validate AI-generated outputs, apply sound judgment, and protect confidential and customer information.
Identifies opportunities to responsibly embed AI and automation into team processes and supports adoption of approved tools.
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Sydney / Brisbane / Melbourne
About the Department
The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.
Within this organisation, the Australia Digital Native and Startup team partners with cloud-first, software, fintech, e-commerce, gaming, AI and other high-growth companies. These customers move quickly, build globally and expect technology partners who can match their pace while helping them strengthen security, performance, reliability and developer velocity.
The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.
About This Role
In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of Digital Native and Startup customers across Australia. You will engage founders, executives, engineering leaders and security teams, helping fast-growing businesses build and scale on Cloudflare’s connectivity cloud. The role may be based in Sydney, Melbourne or Brisbane.
The ideal candidate combines strong new-business sales acumen with technical curiosity and the ability to operate at startup speed. As an Account Executive, you will create demand, build trusted relationships across technical and commercial stakeholders, and drive revenue velocity through disciplined territory planning, accurate forecasting and proactive pipeline management.
You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment and high agency.
Role Responsibilities
Own and execute a comprehensive territory plan for Australia’s Digital Native and Startup segment to consistently achieve and exceed sales and revenue targets.
Win new logos and expand existing customers by identifying high-growth businesses, prioritising the strongest opportunities and developing account-specific engagement plans.
Build trusted relationships with founders, C-level executives, engineering, infrastructure, platform and security leaders, translating technical priorities into measurable business outcomes.
Lead compelling discovery and value conversations around application security, network modernisation, developer platforms, performance, reliability and AI workload protection.
Understand customer architectures and growth models, and position Cloudflare’s platform to help customers scale securely, improve resilience, simplify operations and accelerate innovation.
Leverage venture capital, accelerator, cloud, technology and channel partners as an extension of the sales team, creating repeatable referral and co-sell motions across the startup ecosystem.
Manage the full sales cycle, including prospecting, qualification, technical validation, commercial negotiation and close, while structuring multi-product and multi-year platform commitments where appropriate.
Stay engaged through onboarding, adoption and the first renewal. Partner with Customer Engineers, Customer Experience and Professional Services on deployment plans tied to clear milestones and measurable outcomes.
Proactively build and manage a robust pipeline using internal tools, AI-assisted research and pipeline sources including BDR, Channel, Marketing and ecosystem partners.
Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.
Required Experience
Bachelor’s degree or equivalent work experience.
Experience selling technology solutions to digital native, startup, scale-up or high-growth technology companies.
Demonstrated track record of consistently meeting and exceeding quota in a fast-paced new-business or growth sales environment.
Proficient in prospecting, discovery, positioning, competitive selling, negotiation, closing and multi-threaded land-and-expand strategies.
Strong understanding of cloud infrastructure, computer networking, application security and modern developer platforms, with the ability to learn complex technology quickly.
Experience engaging technical buyers and business executives, including founders, CTOs, CIOs, CISOs and engineering leaders.
Established relationships across Australia’s digital native, startup, venture capital or technology ecosystem are highly regarded.
Exceptional interpersonal communication, executive presence and value-selling skills.
Proficiency in modern sales software, customer data environments and core systems such as Salesforce, Tableau and Google Workspace.
Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, and demonstrates visible curiosity in how they prepare, sell and learn.
Willingness to actively engage with AI tools and experiment with new ways of working.
Ability to travel as required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: South Africa
About the role
We're a global education company running live, expert-led business courses across multiple markets. As we grow, so does the volume of legal questions that come with operating in many jurisdictions at once — how we contract with instructors in different countries, how we structure entities, how we respond when a regulator asks a question.
We're hiring a dedicated legal role to take ownership of the research, analysis, and drafting that sits underneath those decisions.
This is a genuinely broad role for someone early in their legal career who wants exposure to real cross-border commercial and employment questions, rather than a narrow slice of one. You'll research law in jurisdictions you haven't worked in before — the US, the UK and EU, South Africa, Australia, and across APAC — and your job will be to bring back a clear answer, not a hedge.
What you'll do
Research legal questions across multiple jurisdictions as we expand — contractor and partner engagement models, entity structuring, employment and commercial law, etc.
Draft and maintain our contract templates: consulting agreements, teaching assistant agreements, statements of work, amendments, and termination agreements, with jurisdiction-specific variants
Redline counterparty contracts and flag the terms that actually matter
Build and own our legal register: active matters, deadlines, obligations, renewals, filings
Scope and brief external counsel — write the question, assemble the pack, track cost and turnaround, and pressure-test what comes back
Support entity formation, restructuring, and market-entry diligence
Maintain approved communication templates and FAQs for teams who work with our instructors
Build the systems that let a small legal function support a fast-growing company
Requirements
A law degree and 2–4 years of practical legal experience — private practice, in-house, or legal services
Excellent written English. The core output of this role is a one-page memo a non-lawyer can act on immediately. Clarity beats comprehensiveness.
Proven legal research skill, including in legal systems that aren't your own — and the judgment to know when a question needs local counsel and how to frame it for them
Contract drafting and redlining experience
Thoughtful, verified use of AI research tools. We use them; we also check every citation at source.
Comfort with ambiguity, and the initiative to turn a half-formed business question into a precise legal one
Interest in how the business actually works, not just the legal question in isolation
Nice to have
Experience with cross-border contractor or freelancer engagement models
Employment or labour law background
Admission to the bar in your home jurisdiction
Data protection experience (GDPR, POPIA)
Experience in a distributed, remote-first company
Benefits
Competitive Compensation:
Competitive salary,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow:
Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture
: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:
We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team
:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
Submit your CV and a short note on a legal question you researched where the answer wasn't obvious — what you found, and what you recommended.
Location: Ukraine
About the role
We're a global education company running live, expert-led business courses across multiple markets. As we grow, so does the volume of legal questions that come with operating in many jurisdictions at once — how we contract with instructors in different countries, how we structure entities, how we respond when a regulator asks a question.
We're hiring a dedicated legal role to take ownership of the research, analysis, and drafting that sits underneath those decisions.
This is a genuinely broad role for someone early in their legal career who wants exposure to real cross-border commercial and employment questions, rather than a narrow slice of one. You'll research law in jurisdictions you haven't worked in before — the US, the UK and EU, South Africa, Australia, and across APAC — and your job will be to bring back a clear answer, not a hedge.
What you'll do
Research legal questions across multiple jurisdictions as we expand — contractor and partner engagement models, entity structuring, employment and commercial law, etc.
Draft and maintain our contract templates: consulting agreements, teaching assistant agreements, statements of work, amendments, and termination agreements, with jurisdiction-specific variants
Redline counterparty contracts and flag the terms that actually matter
Build and own our legal register: active matters, deadlines, obligations, renewals, filings
Scope and brief external counsel — write the question, assemble the pack, track cost and turnaround, and pressure-test what comes back
Support entity formation, restructuring, and market-entry diligence
Maintain approved communication templates and FAQs for teams who work with our instructors
Build the systems that let a small legal function support a fast-growing company
Requirements
A law degree and 2–4 years of practical legal experience — private practice, in-house, or legal services
Excellent written English. The core output of this role is a one-page memo a non-lawyer can act on immediately. Clarity beats comprehensiveness.
Proven legal research skill, including in legal systems that aren't your own — and the judgment to know when a question needs local counsel and how to frame it for them
Contract drafting and redlining experience
Thoughtful, verified use of AI research tools. We use them; we also check every citation at source.
Comfort with ambiguity, and the initiative to turn a half-formed business question into a precise legal one
Interest in how the business actually works, not just the legal question in isolation
Nice to have
Experience with cross-border contractor or freelancer engagement models
Employment or labour law background
Admission to the bar in your home jurisdiction
Data protection experience (GDPR, POPIA)
Experience in a distributed, remote-first company
Benefits
Competitive Compensation:
Competitive salary,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow:
Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture
: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:
We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team
:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
Submit your CV and a short note on a legal question you researched where the answer wasn't obvious — what you found, and what you recommended.
Location: India
About the Job:
As a Senior Revenue Accountant at LaunchDarkly, you will play a critical role in ensuring that revenue is recognized accurately and in accordance with US GAAP and ASC 606, while leaning heavily into AI-driven automation to enhance process efficiency and scalability. You will own revenue-related tasks for month end close procedures and partner closely with cross functional teams (like Sales, Deal Desk, Legal) to review customer contracts and non-standard terms. You will also assist with external audits, preparing ad hoc analyses, and be a key point of contact for all revenue recognition activities. This role is ideal for a revenue accounting professional who enjoys working in a fast-paced environment where you can have a direct impact.
Responsibilities:
Support the monthly revenue close process, including preparation of revenue-related journal entries, reconciliations, and supporting schedules, to ensure timely and accurate revenue recognition
Perform ASC 606 contract reviews for new and existing customer arrangements and document appropriate revenue recognition conclusions
Evaluate complex or non-standard contract terms, including usage-based pricing, committed spend, minimum commitments, credits, discounts, contract modifications, renewals, and other commercial arrangements
Maintain and reconcile revenue schedules across revenue, accounts receivable, deferred revenue, unbilled receivables, and customer credits
Develop and maintain revenue accounting workbooks, rollforwards, and supporting documentation that provide clear audit trails from customer contracts and usage data through the general ledger
Partner with Sales, Legal, Deal Desk, and Finance on new products, pricing models, contract structures, and commercial terms to identify potential accounting implications
Support the accounting assessment and operationalization of new products and SKUs, including determining appropriate revenue recognition treatment, sales tax treatment, and ensuring required accounting data is captured
Support external audits by preparing revenue schedules, contract samples, reconciliations, and responses to auditor inquiries
Identify opportunities to improve and automate revenue accounting processes, controls, reconciliations, and reporting
Partner with system administrators and cross-functional teams to improve the integration and data flow among CRM, billing, usage, and ERP systems
Support development of scalable revenue accounting policies and procedures as the company and its product offerings evolve
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field
8+ years of relevant accounting experience, including meaningful experience with SaaS revenue recognition
CPA or equivalent is a must
Experience in public accounting is a must. Big 4 preferred.
Strong working knowledge of US GAAP and ASC 606 and experience evaluating customer contracts and revenue arrangements.
Experience with SaaS, cloud infrastructure, AI, technology, or other consumption-based business models strongly preferred
Experience working with large datasets and reconciling information across multiple systems
Experience with NetSuite, Salesforce or another major ERP and CRM systems preferred
Advanced Excel/Google Sheets skills
Strong analytical and problem-solving skills with exceptional attention to detail
Ability to operate effectively in a fast-paced environment where products, systems, and processes continue to evolve
Strong communication skills and ability to translate technical accounting requirements into practical guidance for non-accounting stakeholders
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Strava SF
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
We are looking for a Senior Product Manager to lead and improve the subscription experience across Strava. In this role, you will shape and run our conversion and monetization strategy, running fast-paced experiments to increase subscriber growth and retention. You will own the strategy for how users discover and experience Strava's full value, working closely with engineering, design, data, research, and marketing to understand the holistic journey and improve it.
We follow a flexible hybrid model that generally translates to around half of your time on-site in our San Francisco office—roughly three days per week.
WHAT YOU'LL DO
- Own the subscription strategy and roadmap to increase free-to-paid conversion and long-term subscriber retention.
- Design and drive rigorous experiments that help us understand and learn about what drives purchase decisions across the full funnel – from pricing and packaging to messaging and value prop positioning.
- Work closely with engineering, design, analytics, research, and marketing to deliver high-quality experiences.
- Track and own core subscription health metrics—including conversion rates, churn, renewals, and lifetime value.
- Communicate experimentation strategy, performance and trade-offs to product peers and leadership
WHAT YOU'LL BRING TO THE TEAM
- 5+ years of experience managing global subscription products, conversion funnels, or driving growth in consumer software.
- Strong analytical skills with hands-on experience with experimentation and A/B testing and evaluating results (e.g. conversion rate, trial-to-paid, plan mix shift, LTV)
- A calm, adaptable operator who thrives amidst rapid change, bringing clarity and focus to a fast-paced environment.
- Action-oriented mindset with the ability to prioritize work and solve complex problems, balancing a high quality user experience with revenue impact.
- Clear communication skills, with the ability to build consensus across product, engineering, data, design, research, marketing, and leadership teams.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Austin, in-person
Director, Partner Growth & Strategy
Reports to:
Chief Business Officer
Role Summary
inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization.
Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support.
This role is designed to complement that structure.
The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own
how Account Management works
: developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time.
This is a highly cross-functional role sitting at the intersection of
Sales, Account Management, Product, Operations, and Technology
.
The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask:
What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better?
What You'll Own
Build the Account Management Operating System
Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization.
Create repeatable playbooks for key partner growth motions, including:
Renewals
Additional funding
New and sister-location expansion
Partner referrals
Slow-redemption intervention
High-performing partner expansion
At-risk partner recovery
Adoption of new inKind products and offerings
Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion.
Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization.
Own the Partner Lifecycle
Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion.
Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated.
Build proactive, data-driven engagement strategies so Account Managers know
which partners need attention, why they need attention, and the highest-value action to take next.
Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle.
Improve Account Management Sales Effectiveness
Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products.
Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion.
Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices.
Design training and certification programs that continually improve Account Manager commercial capabilities.
Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works.
Drive Technology & Automation
Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable.
Identify manual activities that can be automated or moved into self-service experiences.
Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including:
Partners eligible for additional funding
Upcoming renewal opportunities
Newly opened or missing locations
Changes in redemption or sales pacing
At-risk accounts
Expansion opportunities
Partners requiring intervention
Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take.
Help Shape the Partner Product
Serve as a structured voice of the restaurant partner within inKind.
Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction.
Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities.
Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology.
Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback.
Build the Measurement Framework
Develop the KPIs and reporting required to understand Account Management effectiveness and partner health.
Measure performance across areas such as:
Renewal rate
Incremental funding
Location expansion
Partner engagement
Funding eligibility and conversion
Credit pacing
Time from opportunity identification to close
Portfolio growth
Partner retention
Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages.
Use these insights to identify opportunities for improvement in people, process, product, and technology.
How You'll Work
This role will operate as the connective tissue between our Account Managers and the teams building the systems around them.
Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers.
You will own the
system in which they operate
.
You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist.
Your job is to turn those insights into measurable improvements.
What Success Looks Like
Within your first year, we expect to see:
A clearly defined Account Management methodology and partner lifecycle
Repeatable playbooks for our major renewal and expansion motions
Better visibility into partner health and growth opportunities
Increased renewal and additional-funding conversion
Faster identification and pursuit of expansion opportunities
More consistent performance across Account Managers
Increased Account Manager capacity through automation and self-service
A stronger feedback loop between restaurant partners, Account Management, and Product
Meaningful improvements to our Partner Portal and internal Account Management technology
A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships
What We're Looking For
We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader.
The ideal candidate:
Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions
Has a strong understanding of B2B sales and expansion motions
Is highly analytical and comfortable using data to diagnose problems and identify opportunities
Has experience developing sales processes, playbooks, and training
Understands CRM systems, sales automation, and workflow design
Has experience partnering with Product and Engineering teams
Can translate frontline customer feedback into scalable product and process improvements
Is comfortable designing and running experiments
Has exceptional cross-functional leadership skills
Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation
Has a strong bias toward action and measurable outcomes
Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus.
The Person Who Will Thrive Here
You are probably not someone who is satisfied simply managing an existing Account Management playbook.
You want to build a better one.
When one Account Manager significantly outperforms another, you want to understand
why
.
When Account Managers repeatedly perform the same manual task, you want to understand
why it isn't automated
.
When restaurant partners repeatedly raise the same objection, you want to understand whether we should
change the pitch, change the process, or change the product
.
And when something works, you want to figure out how to make it work across the entire organization.
This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share.
This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build.
This is a full time role based in San Francisco or New York hub, or remotely in the United States.
What you’ll do at Figma:
Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on
Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series
Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse
Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping
Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next
Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires
We'd love to hear from you if you have:
10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team
A track record creating and running recurring video franchises that outlasted a single season and grew an audience
Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it
People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench
Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for
The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck
Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions
While it’s not required, it’s an added plus if you also have:
Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast
Experience with live event and conference content at scale
Familiarity with music licensing, talent releases, and usage rights at volume
Experience building creator and influencer partnerships
Experience scaling video inside a company going through rapid growth or a brand evolution
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
The Lyra Dialectical Behavior Therapy (DBT) program provides comprehensive DBT for adults and adolescents. Both the adult and adolescent programs involve weekly individual therapy, weekly DBT skills training groups, and weekly consultation team meetings for DBT therapists. All Lyra DBT clients also have 24/7 access to a team of licensed clinicians who have been trained in DBT skills coaching for around the clock support.
As a Lyra DBT Therapist, you’ll provide individual DBT, multifamily skills groups, and parenting and family sessions for adolescents and their parents, as well as individual DBT and DBT skills groups as needed for adult clients. You’ll also assign DBT-relevant digital lessons, videos, and assessments to your clients to enhance learnings and monitor outcomes between sessions. Lyra's clients come from a multitude of backgrounds and experiences, and have varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally responsive care—an approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Our therapists enjoy connecting with their colleagues who share a passion for providing evidence-based care. You’ll attend weekly consultation team meetings as well as one-on-one consultation meetings with an expert DBT team lead, co-lead DBT skills groups with other DBT providers, and attend robust trainings to enhance your clinical skills. You always have a team behind you if a crisis comes up. You’re never alone, even while working remotely in the US.
This role may be a great fit if you are a New York licensed clinician with experience providing comprehensive DBT to adults. You may also find this role rewarding if:
You are passionate about helping others improve their lives through skills-based interventions and work to understand your clients through a lens of compassion and curiosity.
You enjoy evidence-based practice, continual learning, and professional improvement.
You prefer to work within a collaborative team environment.
You are accountable for your own outcomes and performance, and are willing to embrace challenges that others may shy away from.
You’re interested in a flexible part-time role.
Requirements
Unrestricted, active New York license (able to work independently without supervision from a licensed supervisor) without current or pending disciplinary action
Any New York LMFT/LCSW licenses must have diagnostic privilege
Formal didactic training in DBT required (e.g., in-house training with consultation team, tape review, 1:1 supervision; Behavioral Tech; DBT Foundational Training; DBT Intensive Training)
One year minimum experience providing comprehensive DBT which includes: individual DBT therapy with clients through Stage 1 of treatment, facilitating skills groups utilizing Linehan materials, participation on a consultation team, skills coaching
DBT-LBC certification preferred but not required
Experience, comfort, and passion working with clients who present with high risk behaviors, including suicidal ideation and/or self-injury
Willingness to obtain cross-licensing in additional states as needed to support program growth
Experience providing telehealth therapy services in a virtual environment (video and teletherapy) preferred but not required
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
As a full-time DBT Therapist, you will be employed by Lyra Clinical Associates P.C. We manage the business operations so you can focus on providing high-quality mental health care. The anticipated annual base salary range for this full-time position is $93,000 - $120,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Competitive compensation for your session work and administrative work
This role is eligible for a sign-on bonus for qualified candidates
Access to lyra for Lyrians; coaching and therapy services for you and your dependents
Time off with pay policies, including vacation, sick days, and company holidays
401K with up to 3% matching
Employee discount marketplace including access to pet insurance
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 5 state licenses
Opportunity for cross-licensure sponsorship and support, if eligible
A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in the care platform
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
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race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
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or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (Ukraine)
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ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
RESPONSIBILITIES:
Daily operations
- Monitor and assign incoming tickets, ensuring proper prioritization
- Promptly detect and report incidents; take ownership of raised issues
- Lead weekly team syncs and product training sessions
- Manage schedules, capacity, extra shifts, and substitutes
- Handle escalations and complex customer issues
- Optimize queue management using Zendesk triggers and automations
People management
- Lead and mentor a team of 5–10 support agents by providing clear direction and continuous feedback
- Conduct regular 1:1s and performance reviews
- Initiate and oversee performance improvement plans
Reporting
- Track weekly performance and ensure KPI compliance
- Collect and share product feedback with product teams
- Collaborate with the Support Team Lead to analyze results and propose improvements
REQUIREMENTS:
- Advanced English proficiency (C1—C2) in both writing and speaking
- Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings
- Experience with payment platforms (e.g., PayPal, Stripe)
- Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery
- Experience with Google Sheets: building formulas, graphs, and structured data sets
- Strong analytical skills using Zendesk Explore, with occasional use of Amplitude and Tableau
WOULD BE A PLUS:
- Experience with Jira, Confluence, or Asana
- Understanding of mobile app functionality, including versions, updates, and device compatibility
- Knowledge of subscription models, including renewals, refunds, and invoicing
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
Location: Ireland; London, England, United Kingdom
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Wisconsin - Milwaukee
Managed By:
Owned By:
About Us
Park Lafayette Towers is owned by Cottonwood Residential and managed by Mandel Group. Together, our two organizations are partnering to hire an exceptional
Property Manager for Park Lafayette Towers
. Cottonwood Residential, based in Salt Lake City, Utah, and Mandel Group, headquartered in Milwaukee, Wisconsin, bring decades of multifamily experience and a shared commitment to creating exceptional communities and delivering outstanding resident experiences. We are excited to bring together the strengths and expertise of both organizations as we search for the next leader of the Park Lafayette community.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Relocation assistance is available for qualified candidates.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
3+ years of experience in multifamily property management
3+ years of experience leading, developing, and managing on-site teams
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Join Us?
At Park Lafayette, you’ll have the opportunity to join a team supported by the experience and resources of both Mandel Group and Cottonwood Residential. Together, we share a commitment to operational excellence, collaboration, and creating exceptional living experiences for our residents. As Property Manager, you’ll play an important leadership role at Park Lafayette, with the support of two experienced multifamily organizations committed to the success of the community and its team. We offer competitive compensation and benefits, professional growth opportunities, and the chance to make a meaningful impact at a premier community.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
seniorГеография найма не уточнена
ГибридSan Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Bangalore, Karnataka, India; Role must be based in Bangalore and willing to regularly go to the office (Hybrid) and occasionally as needed travel to customer site
seniorГеография найма не уточнена
УдалённоSouth Africa
УдалённоUkraine
seniorIndia
ГибридseniorГеография найма не уточнена
Austin, in-person
San Francisco, CA • New York, NY • United States
УдалённоNew York
География найма не уточнена
УдалённоleadRemote (Ukraine)
seniorIreland; London, England, United Kingdom
США; Relocation assistance is available for qualified candidates