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Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role Nebius is looking for a deeply technical Technical Product Manager – Storage to join the team. In this role, the candidate will own the vision, roadmap, and priorities for storage services in Nebius Cloud , including block storage, file and parallel file systems, object storage, and the storage capabilities that underpin AI/ML and HPC workloads . The candidate will be responsible for shaping and managing backlogs for storage service teams and leading company-wide initiatives related to storage. This is a hands-on, technically demanding role: the candidate is expected to reason about storage internals, data paths, and performance trade-offs directly with engineers. It requires strong technical depth combined with the ability to coordinate across engineering, development, product, technical support, and go-to-market teams. Responsibilities Own and manage the product backlog for storage service teams (block, file, parallel/HPC, and object storage) Lead and coordinate cross-company initiatives involving storage, including data durability, performance, capacity, and cost initiatives Work closely with engineering and architecture teams to define product requirements at the level of data paths, consistency models, replication and erasure coding, and performance characteristics , and deliver new storage features Make informed technical trade-offs on durability, availability, latency, throughput, and cost, and defend them with data Partner with product marketing and technical pre-sales/post-sales teams on technical publications, go-to-market activities, customer engagement, acquisition, and retention related to storage Ensure the delivery of storage services that meet high standards for durability, availability, performance, scalability, and cost efficiency , including storage for AI/ML training and inference and HPC Requirements Hands-on experience building storage products in the cloud is the single most important requirement: the candidate must have designed, built, or operated cloud storage services (not just used or integrated them), in senior engineering, architecture, or technical leadership roles at hyperscalers, cloud providers, storage vendors, or other advanced technology companies Deep understanding of storage systems internals : block, file, and object storage architectures, distributed storage, replication and erasure coding, consistency and durability models, and the read/write data path Hands-on familiarity with technologies and interfaces such as NVMe/NVMe-oF, iSCSI, POSIX and parallel file systems (e.g., Lustre, GPFS/Spectrum Scale, BeeGFS), Ceph, S3-compatible object storage, and RDMA-based data paths Ability to reason quantitatively about IOPS, throughput, latency (including tail latency), and cost per usable TB , and to read and interpret benchmarks Strong technical expertise in at least two of the following areas: Block storage and virtualization (volumes, snapshots, replication, NVMe-oF) File and parallel file systems for HPC/AI (Lustre, GPFS, BeeGFS, NFS) Distributed storage internals (replication, erasure coding, consistency, repair) Storage performance engineering and benchmarking Object storage at scale (S3-compatible APIs, metadata, multipart, lifecycle) Proven track record of delivering complex technical initiatives requiring coordination across multiple teams or stakeholders Technical leadership experience is a strong plus Product management experience is not required , but a strong willingness to learn and grow into the role is essential Nice to Have Experience with storage for AI/ML training pipelines and large-scale HPC (checkpointing, data loading at scale, high-throughput sequential and random access patterns) Experience creating technical documentation, guides, tutorials, or reference architectures for storage products Ideal Candidate The ideal candidate is a technically strong professional with a background in cloud or cloud storage products at hyperscalers (AWS, GCP, Azure), other public cloud providers, storage vendors, their partners, or highly digitalized enterprises . The candidate may come from a background in storage engineering, distributed systems, architecture, SRE, or technical leadership , with hands-on experience building cloud storage services, distributed storage systems, or high-performance storage for ML and HPC . Experience in technical product or platform ownership or technical leadership is highly valued, even if the candidate has not held a formal manager title. Relevant experience in ML and HPC environments is strongly desirable given the storage demands of these workloads, though the candidate is expected to adapt quickly and learn new domains. About Nebius Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023). Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us! Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

About YouHodler YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function. Who We’re Looking For A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who: - Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory). - Understands the European regulatory and media landscape for fintech and payments. - Can create a measurable, business-driven PR strategy. - Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media. - Knows how to build corporate reputation through earned media, thought leadership, and social platforms. - Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership. - LATAM media experience is a strong plus Key Responsibilities PR & Communications Strategy - Build and execute YouHodler’s PR strategy with a primary focus on Europe. - Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions. - Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services. Media Relations - Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media. - Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary. - Manage all incoming media requests and proactively drive new stories and pitches. Social Media & Thought Leadership - Build a cohesive social media communication framework for YouHodler’s corporate channels. - Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance. - Develop messaging frameworks and tone of voice aligned with marketing and brand. Reputation Management - Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability. - Prepare Q&A documents, crisis communications, and media training for top management. - Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM. PR Analytics & KPIs - Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact. - Prepare transparent reports for C-level leadership. - Demonstrate measurable contribution of PR to broader marketing and business objectives. Requirements Must-Have - 5+ years in PR/Communications at manager or director level. - Strong experience in fintech, payments, SaaS, enterprise or B2B industries. - Proven European PR experience (essential). - Established network in EU tech, finance, business, and payments media. - Proven ability to design and deliver measurable PR strategies. - Ability to work full-time on-site in Lausanne. - Native or full-professional working proficiency in English + French / Italian / Spanish. Nice-to-Have - LATAM experience with financial, tech or payments media. - Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events. What We Offer - On-site role in our Lausanne HQ, working closely with leadership teams. - High autonomy and direct influence on global communication strategy. - A fast-growing fintech environment with strong innovation in payments and financial services. - Opportunity to build and scale a PR function of international standard from the ground up. - Caring, collaborative culture and real ownership. Additional Benefits - Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance. - Relocation Options - Invitation, official residence permit and other necessary requirements. - Offline meetups - All-team retreat twice annually. - Professional Growth - Growth in FinTech & banking, online-trading, blockchain. - Work from Anywhere - Remote work as a core capability. - Flexible Vacation - 6 weeks of vacation time.

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain, Germany or Ireland. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience.1 In Ireland, the Base compensation range for this role is €117,600 - €141,120.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Ljubljana, Slovenia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. What you’ll be doing As Sales Associate, you will manage the full sales funnel from first contact through to closing deals and ensuring a smooth handover to the onboarding team. You’ll primarily work on the phone, contacting restaurants and retail stores across Slovenia , and will receive training and coaching to grow your skills. Day-to-day in this role you’ll: Manage a portfolio of leads and execute systematic outreach Book and run meetings to acquire new restaurants and retail stores onto Wolt’s platform Negotiate commercial terms and conditions and collect documentation Ensure seamless handover of signed partners to the merchant onboarding team Support the sales team in improving methodologies and processes Our humble expectations You’ll do well at Wolt if you: Have the charm, empathy and honesty to build strong relationships. Are used to high-performance, high-expectation cultures. Have a proven track record of making sales and closing deals. Take a hands-on, proactive approach to getting stuff done and seeing things through. Have fluent and persuasive written and spoken communication skills in English and Slovenian. Are entrepreneurial, innovative, and good at solving problems. Can adapt quickly in a rapidly changing market. Have 2+ years in partner operations or customer support and a Bachelor’s degree or equivalent, owning end-to-end workflows with on-time delivery. Are tech-savvy and quick to learn new systems, troubleshooting basic issues and escalating smartly when they exceed scope. What we offer An opportunity to work in a fast-growing tech company with a startup mindset The chance to make a significant impact on the growth and success of our restaurant partners. A supportive and inclusive team culture that values innovation and continuous improvement. Opportunities for personal and professional development within a global organization. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.   TEAM Our Growth team maximizes the potential of every Voodoo product through a mix of user acquisition, ad monetization, video and playable ads, and influencer marketing. We combine operational excellence with creative thinking to constantly adapt, innovate, and stay ahead of the market.   ROLE We are looking for a Creative Strategist to shape the ad strategy behind our portfolio of games and apps. You’ll spot market trends, uncover what drives performance, and turn insights into actionable creative briefs. Working closely with UA, Marketing Artists, Developers, Product teams, and Growth leaders, you’ll drive creative decisions that turn bold ideas into high-performing ads and help our products become global hits. RESPONSIBILITIES Your goal will be to understand what makes a game stand out, spot what drives ad performance, and turn those insights into creative strategies that fuel growth. You’ll combine market intelligence, performance data, and creative thinking to help our games capture attention and win players. Managing your own portfolio of games, you will: - Define the creative strategy for your games: understand each game's core mechanics, audience, growth priorities, and competitive landscape to identify the strongest creative opportunities. - Spot what makes ads work: deconstruct top-performing creatives to uncover winning hooks, gameplay mechanics, storytelling patterns, and trends worth exploring. - Turn insights into creative direction: translate benchmarking, market intelligence, and performance data into sharp, actionable briefs that inspire new concepts and guide execution. - Think like both a strategist and a creative: build hypotheses around what will capture attention and drive results, then use performance data to validate your ideas and refine your approach. - Work closely with UA and creative teams: collaborate with Marketing Artists and Developers to turn insights into compelling ads, while aligning with Product teams and Growth leaders on game priorities. - Benchmark relentlessly: use internal tools and platforms such as MarketIQ, Apptica, and Data.ai http://Data.ai to track competitors, anticipate emerging trends, and uncover new opportunities across genres. - Turn learnings into action: analyze creative performance, share insights across teams, and scale winning approaches across our game portfolio. - Push creative performance further: identify opportunities to improve workflows, creative output, and team capabilities to keep Voodoo ahead of the market. PROFILE - Experience in creative strategy, growth marketing, strategy consulting, or a similar role. - Strong understanding of mobile games, player behavior, and performance-driven advertising. - Ability to combine market intelligence, competitor benchmarking, and performance data to shape creative strategies and identify growth opportunities. - Strong analytical and ideation skills, with the ability to turn insights into compelling concepts and actionable creative briefs. - Proficiency in analytics and benchmarking tools; hands-on experience with AI creative tools (Scenario, Seedance, Kling, Veo, Runway, etc.). - Excellent communication skills (full english proficiency, french is a strong plus) and ability to collaborate across UA, Creative, and Product teams. - Proactive, adaptable, and eager to challenge existing approaches, experiment, and iterate. - You thrive in an environment that values candor, freedom, and responsibility. BENEFITS (FRANCE) - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office   Full remote for candidates based abroad (benefits according to the country you reside in), with relocation to Paris subject to discussion. Hybrid for candidates based in France.

Location: UK, London; US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics. WHAT YOU'LL DO - Team Leadership & Product Security Delivery - Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle. - Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems. - Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture. - Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms. Security Assurance & Certification - Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation. - Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act. - Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users. - Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification. Incident Response & Lifecycle Security - Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis. - Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations. Commercial & Bid Support - Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope. - Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions. WHAT WE'RE LOOKING FOR - Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes. - Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments. - Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context. - Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development. - Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner. - Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence. Preferred: - Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems. - Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths. - Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems. - Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme. - Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments. - Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS). WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, trading options, etc. We are seeking a Senior Product Manager/Product director to join our Structured Products team. The successful candidate will be responsible for managing the development and delivery of structured products, including defining and executing product strategy, collaborating with cross-functional teams, and ensuring that our products meet the needs of global traders in the opportunity discovery phase. What You’ll Be Doing Lead the planning and design of structured products, including principal-protected products, yield enhancement strategies, and custom payoff structures tailored to diverse user segments. Develop short and medium-term product iteration plans and roadmaps, taking into account market situation, product life cycle, competitive landscape, and available resources. Oversee project progress and cooperate with developers, designers, quantitative analysts, risk management, marketing, operations, and other departments. Use data-driven thinking to explore the core logic that affects AUM growth and user growth; formulate and implement growth and operation strategies. Responsible for managing user life-cycle (acquisition, retention, conversion, etc.) and enhancing the user journey experience across structured products. Monitor and analyze market trends in crypto structured products, identify new opportunities and competitive threats, and translate insights into actionable product initiatives. Collaborate with quantitative and risk teams to define product parameters, pricing models, and risk frameworks for new structured offerings. What We Look For In You Demonstrate a keen interest in blockchain and the financial industry, with a solid understanding of derivatives and structured finance concepts. 3+ years of product manager experience with a bachelor's degree or above; background in mathematics, economics, or related quantitative fields preferred. Exhibit strong skills in product design and project management, with a particular proficiency in identifying user needs through data analysis and implementing growth strategies. Showcase rigorous logical thinking, exceptional teamwork abilities, and effective communication skills; capable of orchestrating resources across various departments to address challenges and meet objectives. Display a proactive, enthusiastic, and responsible attitude towards users and the team. Excellent English communication skills (both written and verbal); ability to work in a global, cross-timezone environment. Nice-To-Haves Possess a strong understanding of the structured products landscape. Experience in trading or designing options, structured products, or related derivatives at a financial institution or crypto exchange. CFA, FRM, or equivalent financial certification. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion's Business Development team accelerates product distribution and platform growth through partnerships. This role has the potential to drive outsized scope in Notion's journey - we’re partnering with some of the best companies in the world and turn momentum into first-in-kind deals and scaled programs that result in delightful experiences for our customers, and growth for Notion. As Business Development Manager, you'll be the ecosystem partner to our engineering and product teams, launching and deepening integrations with frontier intelligence platforms and the tools our customers already use. You'll be the voice of partners within Notion, shaping our product roadmap and driving adoption of new APIs and developer tools in the ecosystem. You'll also get to design and execute growth strategies that drive new user demand and own relationships with some of our strategic partners like OpenAI, Anthropic, Slack, and Google. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.     WHAT YOU'LL ACHIEVE: - Scale the Notion platform: In close collaboration with partners and Notion’s product and engineering teams, identify, evaluate and facilitate launch of new product integrations. Project manage partner-centric launches - from partner onboarding and implementation, to driving go-to-market and post-launch tracking. - Drive partner strategy: Own and grow relationships with select strategic partners, becoming their voice within Notion. Identify, evaluate and implement new product and co-marketing opportunities that create outsized value for partners, Notion and our shared customers. - Be the best partner to the best partners: As an internal advocate for Notion’s partners, ensure their needs are being considered and reflected in our roadmap and planning. Provide ongoing support to grow our strategic relationships. - Accelerate distribution partnerships: Source, evaluate, and launch first-in-kind partnerships that drive new user demand for Notion. From negotiation to launch and performance tracking, turn successful deals into scalable programs based on adoption and revenue signals.     SKILLS YOU'LL NEED TO BRING: - 7+ years in business development / strategic partnerships / product / growth - Strong product instincts and experience working closely with engineering, product and go-to-market teams - High agency and comfort operating in ambiguity. You can drive clarity where a playbook doesn’t exist yet - Operational rigor, ability to execute end-to-end and manage complex cross-functional projects - Strong communication and negotiation skills. You can tell a clear and compelling story in docs, decks, and in person   NICE TO HAVES: - You've been an early go-to-market or product hire at a fast-growing company before - You have fluency working with ISVs and across developer ecosystems - You’ve built partnerships across multiple regions (AMER, EMEA, APAC)   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $210,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Support of IT tools for end-users & IT project owners Act as liaison between the client and/or appropriate resolver teams Create / Manage our IT platforms on behalf of user and appropriate resolver teams Providing initial response time to the requester using the predetermined process & SLA. Perform fault isolation in support of clients escalating as required. Use collaboration technologies such as Microsoft Teams, Webcasting, etc. Escalation of tickets to other Support teams when necessary, On-site Incident and Request resolution, ticket closure. Report customer feedback and potential product requests Help create technical documentation and manuals Requirements 2+ years of experience in Service Desk / IT support centre / 1st/2nd line support Working knowledge of office automation products and generally used SW Hands-on experience with Windows/Linux/Mac OS environments Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude with good communication skills Fluent English & Czech or Slovak (spoken & written); German is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you. Key Responsibilities Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth. Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions. Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates. Refine and implement standardized support workflows to enhance efficiency and maintain brand voice. Collaborate with cross-functional departments to provide customer insights that drive product and service improvements. Conduct regular performance reviews and quality assurance audits to maintain high standards of service. Requirements Proven experience as a Customer Service Manager or in a senior leadership role within a support environment. Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace. Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce. Excellent verbal and written communication skills. Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom). Analytical mindset with the ability to interpret data and translate it into actionable strategies. Nice-to-Haves Experience working within a high-growth startup or a SaaS environment. Familiarity with remote team management tools such as Slack, Notion, and Zoom. Previous experience in training and curriculum development for support teams. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: United Kingdom; Canada; United States; Spain; Mexico; Argentina About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a results-driven growth marketing partner specializing in the Direct-to-Consumer (DTC) and e-commerce sectors. With a proven track record of scaling over 150 brands and managing half a billion dollars in revenue, the team provides full-stack services across ads, email marketing, CRO, and customer retention. They distinguish themselves as proactive operators who leverage deep industry expertise and AI-driven infrastructure to deliver lean, profitable growth. By moving beyond "cookie-cutter" solutions, they build custom, data-backed strategies tailored to each brand’s unique customer lifecycle and inventory needs. The company operates with a high-performance, collaborative culture that prioritizes transparent communication and accountability. As a fast-growing scale-up, they function as an integrated extension of their clients' teams, focusing on high-impact execution and measurable revenue boosts. Candidates joining this team will work in a fast-paced, innovative environment where data-driven insights and creative problem-solving are at the forefront of every campaign. Job Summary As the Head of Paid Acquisition, you will be the primary engine driving profitable growth across a diverse portfolio of brands. This is a high-impact leadership role focused on mastering Meta Paid Media to lower acquisition costs, increase scaling efficiency, and build the creative testing systems necessary for predictable revenue growth. You will bridge the gap between media buying and creative strategy, working directly with the CEO and Director of Operations to transform paid social into a powerhouse growth channel. If you are a performance-obsessed strategist who thrives on high ownership and the challenge of scaling high-spend accounts, this role is built for you. Key Responsibilities Own and execute the end-to-end Meta paid acquisition strategy, including campaign setup, optimization, and aggressive scaling. Lead creative strategy by developing briefs, providing direct-response feedback to design teams, and analyzing the performance of hooks, angles, and messaging. Monitor ad account performance daily, adjusting budgets and campaign structures to maintain peak efficiency. Build and refine repeatable systems for creative testing, performance reporting, and conversion funnel optimization. Develop high-converting landing pages, advertorials, and PDPs that align seamlessly with active ad campaigns. Track and report on mission-critical metrics including CAC, CPA, ROAS, MER, and CVR, providing actionable insights to leadership. Conduct competitor research and lead client strategy calls to ensure long-term brand growth and stability. Collaborate with the video editing and design teams to increase testing velocity and identify "winning" creative assets. Requirements 5+ years of proven experience in performance marketing with a deep specialization in Meta Ads Manager. Demonstrated track record of managing and scaling high-spend accounts within the e-commerce or DTC space. Mastery of direct-response metrics (CAC, ROAS, MER, LTV) and attribution tools like Triple Whale, Northbeam, or Hyros. Strong expertise in creative strategy and the ability to write compelling, high-converting ad copy. AI-savvy mindset with the ability to leverage emerging tools for creative and operational efficiency. Analytical decision-making skills with a bias for action and the ability to solve complex funnel bottlenecks. Self-motivated and "hungry" personality, thriving in an environment where compensation is tied to performance and KPI hits. Strong communication skills with the ability to lead client audits and internal strategy sessions. Availability during core business hours (up to 4 PM EST). Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Thailand We are growing! we are currently looking to hire a Freelance CX Trainer in Thailand ! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs and contents Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Thai & English. Able to develop training material and activities is a plus

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.

Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt We are seeking experienced Field Compliance Coordinators to support our Oil & Gas operations in the areas of Gas Plants (Environmental) and Construction Safety. The successful candidates will be responsible for ensuring compliance with HSE policies, environmental regulations, company standards, and industry best practices while promoting a proactive safety and environmental culture across field operations. Key Responsibilities Ensure compliance with company HSE policies, environmental regulations, and applicable industry standards. Conduct field inspections, audits, and compliance assessments across gas plant and construction activities. Monitor and support Permit-to-Work (PTW), Lockout/Tagout (LOTO), hazard identification, risk assessments, and safe work practices. Coordinate environmental monitoring, waste management, spill response, incident investigations, and corrective action tracking. Implement and maintain Environmental Management Systems (EMS) and Safety Management Systems (SMS) to ensure continuous compliance. Deliver HSE inductions, toolbox talks, safety and environmental awareness programs, and contractor training. Prepare compliance reports, analyze inspection findings, and recommend improvements to enhance operational performance. Requirements Bachelor's degree in Engineering, HSE, Environmental Science, Industrial Engineering, or a related discipline from an accredited institution. 10 - years of relevant experience, including a minimum of 7 years in the Oil & Gas industry, preferably in gas plants, construction, or mega projects. Professional certifications such as NEBOSH IGC, IOSH, ISO 14001 Lead Auditor, or equivalent are highly preferred. Strong knowledge of Environmental Management Systems (EMS), Safety Management Systems (SMS), Process Safety Management (PSM), and applicable HSE regulations. Hands-on experience in field compliance inspections, audits, hazard identification, risk assessments, incident investigations, and corrective action management. Experience with Permit-to-Work (PTW), Lockout/Tagout (LOTO), environmental monitoring, waste management, emergency response, and contractor compliance. Proven ability to develop and deliver HSE training, toolbox talks, and safety/environmental awareness programs.

Location: Al Jubail, Saudi Arabia We are seeking an experienced and safety-conscious Commissioning & Start-Up (CSU) Lead to oversee the successful transition of our Steam Methane Reformer (SMR) hydrogen production assets from the construction phase to commercial operation. You will lead the field execution team, manage interfaces between engineering, construction, and operations, and ensure that all plant systems are safely commissioned, tested, and fully functional in accordance with project specifications and industry standards. Key Responsibilities Leadership & Strategy: Provide technical and operational leadership for the site commissioning team. Develop and implement the Commissioning Execution Plan, including scheduling, resource mobilization, and budget management. Technical Oversight: Lead the end-to-end commissioning of SMR units, including the reformer furnace, shift converters, PSA (Pressure Swing Adsorption) purification systems, compressors, steam systems, and balance-of-plant (BOP) utilities. Safety & Compliance: Enforce rigorous safety protocols (Permit-to-Work, LOTO, HAZOP/HAZID compliance) throughout the construction, commissioning, and startup phases. Act as a safety champion on-site. Pre-Commissioning & Testing: Manage pre-commissioning activities, including mechanical completion walkdowns, piping system flushing/cleaning, leak testing, instrumentation loop checks, and control system (DCS/PLC) functional validation. Startup & Stabilization: Direct the first-time introduction of feedstocks and gases, manage the ramp-up process, and conduct performance test runs to verify that the plant meets design efficiency and production targets. Documentation & Handover: Ensure all commissioning documentation (test reports, punch lists, as-built records, handover dossiers) is accurate and complete. Facilitate the formal turnover of the facility to the Operations team. Stakeholder Coordination: Act as the primary liaison between project engineering, EPC contractors, vendors/OEMs, and the client/owner’s operations team to resolve technical issues and resolve punch list items efficiently. Requirements Education: Bachelor’s degree in Chemical, Mechanical, or Process Engineering. Experience: Minimum of 10+ years in the oil, gas, or chemical industry, with at least 5 years specifically in a lead capacity for the commissioning and startup of SMR Hydrogen plants . Technical Depth: Deep understanding of SMR process chemistry, thermodynamics, and high-temperature furnace operations. Expertise in hydrogen safety, high-pressure gas systems, and PSA unit operations. Proficiency in interpreting complex P&IDs, control logic, and loop diagrams. Leadership Skills: Proven track record of managing multi-disciplinary site teams and coordinating effectively with contractors and subcontractors. Problem Solving: Strong analytical skills to perform root cause analysis (RCA) during technical troubleshooting of complex process issues. Communication: Excellent verbal and written communication skills to report progress to stakeholders and train operational personnel on new systems. Preferred Qualifications Experience with other hydrogen technologies (e.g., electrolysis, carbon capture integration). Certification in Project Management (PMP) or relevant industry health and safety certifications. Experience in both greenfield and brownfield project environments. Working Conditions This is a field-based, 100% site-presence role. Must be willing to work at construction sites, which may include remote or international locations. Requires flexibility to work extended hours, weekends, or shifts during critical startup milestones.