Location: Toronto
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
- Achieve and exceed revenue targets and other key sales metrics.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Minimum 5 years of experience in enterprise B2B SaaS sales, with a proven track record of selling complex software solutions to enterprise clients and the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
WHAT WE OFFER
- Be part of building something special as a founding member of our Toronto team
- Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
COMPENSATION
CAD $318,800 - $403,200 OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description:
Olsson provides multidisciplinary design services for transportation-related projects including urban and rural highways, interchanges, and municipal roadways. As a Project Engineer on our Roadway team, you will lead design efforts and coordinate project tasks for transportation projects while serving as a technical resource for project teams. You will work closely with project managers to ensure projects are delivered on schedule, within budget, and in accordance with client expectations.
In this role, you will apply advanced engineering expertise, mentor junior staff, and help deliver impactful transportation solutions that improve mobility and strengthen communities.
Primary Responsibilities:
Lead the design and preparation of roadway plans, specifications, estimates, and engineering reports.
Coordinate project design activities and assist with managing project schedules and budgets.
Serve as a technical lead on roadway projects and provide guidance to engineering staff.
Prepare and review design calculations, technical documents, and construction plans.
Coordinate with clients, agencies, consultants, and internal project teams.
Assist with project planning, scope development, and proposal preparation.
Perform quality assurance and quality control reviews to ensure engineering accuracy and completeness.
Support construction administration activities, including responding to contractor questions and reviewing submittals.
Mentor junior engineers and technical staff.
Maintain project documentation and ensure compliance with company standards and applicable regulations.
Qualifications:
You are passionate about:
Working collaboratively with others
Having ownership in the work you do
Using your talents to positively affect communities
You bring to the team:
Strong communication, leadership, and problem-solving skills
Ability to manage multiple priorities and work effectively with diverse teams
Bachelor's degree in Civil Engineering
6+ years of experience in highway and/or roadway design
Experience leading transportation project tasks and coordinating project teams
Experience working with local municipalities and/or DOT clients
Professional Engineer (PE) license required
Experience with MicroStation and/or AutoCAD Civil 3D
Strong understanding of roadway design standards, project delivery processes, and transportation engineering best practices
#LI-AF1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson provides multidisciplinary design services for transportation-related projects including urban and rural highways, interchanges, and municipal roadways. As an Engineer on our Roadway team, you will contribute to the planning, design, and delivery of transportation projects while working alongside experienced engineers and project managers. You will support the development of high-quality engineering solutions that improve communities and help shape the future of transportation infrastructure.
In this role, you will continue developing your technical expertise, collaborate with multidisciplinary teams, and contribute to projects from concept through construction.
Primary Responsibilities
Prepare roadway design plans, specifications, and engineering calculations for transportation projects.
Assist with the development of project scopes, schedules, and cost estimates.
Coordinate design activities with internal team members and outside stakeholders.
Apply engineering standards, agency requirements, and design criteria to project work.
Perform quality control reviews of design documents and calculations.
Support permitting, utility coordination, and construction documentation efforts.
Assist with project coordination and communication with clients, agencies, and consultants.
Participate in field investigations, site visits, and construction support activities as needed.
Maintain project documentation and organized project records.
Adhere to company safety standards and applicable regulations.
Qualifications
You are passionate about:
Working collaboratively with others
Having ownership in the work you do
Using your talents to positively affect communities
You bring to the team:
Strong communication and organizational skills
Ability to contribute and work well on a team
Bachelor's degree in Civil Engineering
4+ years of experience in highway and/or roadway design
Experience working on projects for local municipalities or DOT clients
Experience with MicroStation and/or AutoCAD Civil 3D
Professional Engineer (PE) license required
Understanding of roadway design standards and transportation engineering principles
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Remote US Nationwide
About the Role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
What You'll Own
AR and denials.
Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them.
Metrics and reporting.
Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics.
Systems.
Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product.
Front-end revenue integrity.
Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change.
Automation and AI leverage.
Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls.
Cash forecasting.
Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built.
Compliance.
Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale.
What Success Looks Like
Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve!
AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction.
Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source.
Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume.
Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations.
Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue.
Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed.
What We're Looking For
10+ years in RCM, including 5+ years leading RCM teams.
Experience in one or two startups. You have built from square one and stayed flexible as the business changed.
Deep outpatient behavioral health and Medicaid/MCO billing expertise.
Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters.
A track record of standing up reporting, automating manual work, and leading system migrations.
Comfort owning numbers publicly and being wrong out loud when the forecast misses.
Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out.
Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Nice to have:
Experience with school-based, pediatric, or youth behavioral health programs.
Experience billing across multiple states with a multi-state licensed clinician workforce.
Familiarity with BI tools.
Exposure to value-based or outcomes-linked payer contracts.
Compensation and Benefits
The target base salary range for this role is
$175,000
, plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned.
Generous equity package
Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents
Flexible unlimited time off, company holidays, and quarterly mental health days
Fully remote work from anywhere in the United States
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Senior Statistical Programmer Consultant
to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
We are seeking an experienced
Senior Statistical Programmer
with strong expertise in clinical trial programming and a solid background in
oncology
. The successful candidate will be capable of independently leading statistical programming activities across clinical studies, partnering closely with statisticians, clinical teams, and other cross-functional stakeholders.
This role requires strong technical expertise in
SAS programming, CDISC standards, and clinical trial reporting
, along with the ability to take ownership of programming deliverables and provide guidance to junior team members.
Key Responsibilities
Lead statistical programming activities for clinical studies within the
oncology therapeutic area
, from study start-up through database lock, analysis, and reporting.
Develop, review, and maintain high-quality SAS programs for
SDTM, ADaM, Tables, Listings, and Figures (TLFs)
.
Lead programming activities for interim and final analyses, including complex efficacy and safety analyses.
Work closely with Biostatisticians to understand statistical analysis plans, programming specifications, and study requirements.
Develop and review programming specifications and ensure consistency with study protocols, SAPs, and statistical methodology.
Support the creation and validation of
CDISC-compliant SDTM and ADaM datasets
.
Generate and validate TLFs for clinical study reports, regulatory submissions, and other clinical deliverables.
Perform independent programming validation and quality control of statistical outputs and datasets.
Support submission-related activities and respond to programming and data-related queries from cross-functional and regulatory teams.
Identify potential programming issues and proactively communicate risks, timelines, and solutions to project stakeholders.
Coordinate programming activities across studies and ensure deliverables are completed within agreed timelines and quality standards.
Provide technical guidance and mentorship to Statistical Programmers and other programming team members.
Participate in client/project meetings and effectively communicate technical information to both technical and non-technical stakeholders.
Required Qualifications
Bachelor's or Master's degree in
Statistics, Biostatistics, Mathematics, Computer Science, or a related field
.
Strong experience in
clinical trial statistical programming
, preferably within a CRO, pharmaceutical, or biotechnology environment.
Significant experience working on
oncology clinical trials
.
Basic or working knowledge of R programming is preferred.
Experience supporting regulatory submissions
Strong proficiency in
SAS programming
, including Base SAS and relevant SAS procedures used for clinical trial reporting.
Strong knowledge of
CDISC standards
, particularly SDTM and ADaM.
Experience developing and validating
TLFs
for clinical trials.
Experience working with complex clinical trial data and supporting statistical analyses.
Ability to independently manage programming deliverables and lead study-level programming activities.
Strong understanding of clinical development processes, including protocols, SAPs, datasets, TLFs, and clinical study reports.
Excellent communication, organizational, problem-solving, and collaboration skills.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #senior#contract
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Corporate Counsel, Global Regulatory & Litigation
San Mateo, CA; San Diego, CA; Washington D.C. (Hybrid)
Hybrid | minimum two days onsite per week
Role Summary:
As Senior Corporate Counsel, Global Litigation & Regulatory Disputes at Sony Interactive Entertainment LLC ("SIE"), you will help manage a varied portfolio of global litigation matters, SIE's responses to regulatory requests for information (RFIs), inquiries, and investigations in the Americas with support for matters globally; and advise business stakeholders on evolving regulatory and litigation risks. This role requires sound judgment, initiative, and the ability to coordinate fast-moving, cross-functional matters across jurisdictions while determining when matters should be handled by internal teams and when outside counsel support is appropriate.
What You'll Be Doing:
Global Regulatory Response & Investigations
Lead and coordinate responses to government and regulatory RFIs, inquiries, investigations, and related information requests across the Americas with support from jurisdictions worldwide as needed.
Quickly assess the scope, legal risk, business impact, response requirements, and deadlines associated with each matter, and develop a clear response strategy and workplan.
Manage tight deadlines and short turnaround times while ensuring responses are accurate, complete, consistent, and appropriately reviewed and approved.
Engage and coordinate internal stakeholders across Legal, Compliance, Privacy, Information Security, Product, Engineering, Finance, Public Policy, Communications, and other relevant functions.
Identify, preserve, collect, review, and synthesize relevant information and documents in partnership with other team members, internal subject-matter experts, and operational teams.
Exercise sound judgment regarding when a matter can be managed effectively by an internal team and when specialist outside counsel should be engaged.
Oversee outside counsel as needed; establish strategy, manage workstreams and budgets, and ensure advice is practical and aligned with business objectives.
Global Litigation & Risk Advisory
Manage litigation and other adversarial proceedings in the Americas and on a global basis as needed, in coordination with internal stakeholders and outside counsel as appropriate.
Develop and implement litigation strategy, manage discovery and other case workstreams, evaluate resolution options, and oversee matters through trial, arbitration, appeal, or settlement as applicable.
Provide clear, practical, and timely advice to business stakeholders and leadership regarding evolving regulatory and litigation risks, including potential operational and strategic impacts.
Monitor regulatory enforcement and litigation trends across key markets and translate developments into actionable risk-mitigation recommendations.
Collaborate with legal and business colleagues to improve processes, playbooks, governance, and readiness for regulatory inquiries, investigations, and litigation.
What We're Looking For:
Juris Doctorate degree from an ABA-approved law school.
An active US state bar membership in good standing.
At least 12 years of counsel experience, including regulatory inquiries, investigations, complex litigation, and government enforcement matters.
Demonstrated ability to lead responses to RFIs, inquiries, and investigations from government authorities and regulators, including matters involving compressed timelines and multiple jurisdictions.
Proven track record of successfully managing complex litigation or investigations and coordinating internal teams and outside counsel across jurisdictions.
Sound judgment regarding legal risk, escalation, privilege, and the appropriate use of outside counsel and other external advisers.
Ability to work cross-functionally and internationally with multiple partners and to implement global strategies.
Demonstrated experience as a solutions-oriented self-starter who provides practical advice in a manner that is understandable by non-lawyers.
Exceptional project-management and organizational skills, with the ability to prioritize competing matters, manage tight deadlines, and drive workstreams to completion.
Willingness to roll up your sleeves and work on any matter, no matter how big or small.
Ability to work independently while building alignment among diverse internal and external stakeholders.
Excellent written and oral communication, negotiation, and stakeholder-management skills.
Additional Experience That Would Be Valuable
Prior experience as in-house counsel in a global technology, entertainment, gaming, or other highly regulated business.
Experience advising on information security, privacy, consumer protection, competition, product, or platform-related regulatory matters.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$226,200
—
$339,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp.
You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU'LL DO
- Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU NEED
- Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to talent development
- Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability.
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
Great to Haves
- Experience at a high-growth, top SaaS/AI startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Business Risk & Insurance (BRI) team, part of Treasury, safeguards the company's balance sheet, people and physical assets. We are the financial and operational safety net for a company building some of the world's most advanced AI systems, from large-scale compute and data center infrastructure to our offices and the products we put in customers' hands. The team is scaling quickly as Anthropic grows.
As a Risk & Insurance Specialist, you'll build operational excellence across contracts, claims, and day-to-day insurance operations, using AI and automation to streamline processes wherever you can. You'll work closely with Compute, Engineering, Finance, Legal, Security, Product and Payroll to spot emerging risks early, help structure global insurance programs, support our risk-financing strategy and drive loss prevention. This is a rare chance to insure one of the fastest-growing companies, where parts of the risk landscape are still being defined, and to help Anthropic pursue its mission boldly by keeping our operations resilient and protected.
Key responsibilities
Insurance review of contracts: Review insurance and indemnity requirements in customer, vendor, lease, and compute agreements, and advise Legal and business partners on compliant, practical positions.
Insurance operations: Manage claims intake and tracking, certificates of insurance, broker coordination, and policy administration. Build a data warehouse / repository and repeatable processes as volume scales.
Data gathering and reporting: Collect and maintain exposure data (property values, payroll, revenue, headcount, etc.) for renewals, audits, and underwriting submissions.
Actuarial and quantitative analysis: Support limit-adequacy, loss, and retention analyses to inform program structure and decisions.
Captive operations: Support captive formation and ongoing operations, including fronting and reinsurance coordination.
Automation: Identify and implement ways to automate manual insurance workflows using AI and workflow tools.
Cross-functional support: Partner with Compute, Finance, Legal, and Payroll on insurance questions across the business.
Minimum qualifications
Experience in insurance, corporate risk management, brokerage, underwriting, or risk consulting.
Hands-on experience supporting a multi-line commercial insurance program (property, casualty, cyber/tech E&O, D&O/management liability, and similar).
Preferred qualifications
8–12 years in insurance, corporate risk management, brokerage, underwriting, or risk consulting
At least 4 years on the corporate (buyer) side, or in a broker or carrier role serving corporate clients
Experience at, or insuring, a technology company or other fast-growing, complex organization
Property insurance experience, including large or complex property, construction, or data center exposures
Captive insurance experience (formation, management, fronting, or reinsurance)
Experience insuring emerging technology risks, such as AI or technology liability and cyber
Background at a major broker, carrier, or large technology company risk team
Actuarial training or credentials, or experience with actuarial analysis
Familiarity with insurance management systems, SQL or Python, or building workflow automation
Experience building processes from scratch in an ambiguous, fast-moving environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed.
We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work.
Responsibilities
Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting
Work with engineering teams to design and roll out IT general controls and IT application controls
Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them
Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates
Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship
Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start
Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests
Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested
Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control
Track system migrations and scope changes, and make sure controls are updated as systems move
Build metrics and dashboards on control health, open findings, and remediation progress
Give regular updates on program status, risks, and remediation to technical leadership
Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly
You may be a good fit if you
Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls
Have run or supported a SOX program at a public or pre-IPO company
Have used automation or AI tools to make compliance work faster and more reliable
Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting
Have worked closely with external auditors
Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer
Can explain technical risks and control gaps clearly to executives and other non-technical audiences
Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you
Strong candidates may also have
A background in software, systems, or security engineering
Hands-on experience building with Claude Code or other AI tools
Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering
Experience with financial systems such as ERP and billing platforms, and the controls around them
Experience building or rebuilding a SOX program at a fast-growing company
Familiarity with other security and IT frameworks, such as NIST or ISO 27001
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Program Manager for Corporate Engineering, you will lead programs that build world-class business solutions enabling every Ant to do their best work. In partnership with Anthropic's IT & Security organization, you will drive end-to-end solutions across the company, delivering the right products, tools, platforms, and experiences for all Ants as they work to create a world for safe and powerful AI. In the simplest terms, you build and drive solutions to enable all of Anthropic to be more productive.
You will use your technical and program management expertise to lead complex, multi-disciplinary programs from start to finish. You will work with stakeholders to plan requirements, identify risks, lead execution, and communicate clearly with cross-functional partners across the company. You are equally comfortable explaining your team's analyses and recommendations to leadership as you are discussing the technical tradeoffs in product development with engineers.
This role owns the full spectrum of Corporate Engineering programs: the IT systems Ants depend on daily, first-party and third-party software platforms, endpoint devices, office infrastructure, AV and collaboration equipment, network infrastructure, and the programs that scale our physical office footprint as Anthropic grows.
Responsibilities
Partner across Corporate Engineering domains to drive alignment and delivery
: Work with globally distributed product, engineering, and architecture teams to foster collaboration, help teams adopt enterprise standards, and enable faster delivery with consistent practices across the organization
Define and maintain core architectural foundations
: Assist in establishing and maintaining the architectural standards that underpin Corporate Engineering systems, ensuring scalability, reliability, and security as Anthropic grows
Lead office deployment and scaling programs
: Own end-to-end planning and execution for new office buildouts and expansions, coordinating across IT, Facilities, Security, and external vendors to deliver fully operational workspaces on schedule
Own internal systems and infrastructure programs
: Drive programs for all internal systems and hardware deployed in Anthropic buildings, including network infrastructure, AV equipment, printing and collaboration hardware, and building technology integrations
Lead endpoint and device management programs
: Own global programs for corporate laptops, mobile devices, and endpoint management, ensuring Ants have secure, well-managed devices that enable productivity from day one
Drive IT Operations excellence
: Lead programs that improve IT service delivery, support operations, and the overall Ant experience with technology, driving continuous improvement in reliability and responsiveness
Manage enterprise software and platform programs
: Lead programs for the 1P and 3P software platforms Ants depend on, including HR systems, productivity tools, and business applications, from evaluation through deployment and ongoing optimization
Collaborate with cross-functional stakeholders
: Work closely with Security, Facilities, People, Finance, and functional teams across Anthropic to ensure Corporate Engineering programs meet diverse organizational needs
Communicate effectively at all levels
: Comfortable communicating across all levels of Anthropic from presenting analyses, recommendations, and program status to leadership, engaging deeply on technical tradeoffs with engineering teams, and communicating broadly to the entire company
You May Be a Good Fit If You Have
8+ years of experience in IT, Corporate Engineering, or Enterprise Technology, with at least 4+ years leading complex, cross-functional programs
Technical background in enterprise IT systems, including endpoint management, identity and access management, network infrastructure, and SaaS platforms
Experience leading office buildout or infrastructure deployment programs, coordinating across IT, Facilities, and external vendors
Proven experience as a Technical Program Manager or similar role in a technology-focused environment, with a track record of leading company-wide programs to successful completion
Strong communication skills with the ability to translate technical concepts for executive audiences and engage credibly with engineers on technical details
Ability to manage ambiguity and drive clarity in fast-paced, evolving environments where requirements and priorities shift
Strong collaboration skills with proven ability to partner across diverse stakeholders including IT, Security, Facilities, People, Finance, and functional teams
Strong Candidates May Also Have
Experience scaling IT infrastructure in high-growth technology companies
Background in IT service management (ITSM) frameworks and continuous improvement methodologies
Experience with enterprise software evaluation, procurement, and vendor management
Familiarity with modern endpoint management platforms and zero-trust security architectures
Experience with AV systems, video conferencing infrastructure, and collaboration technology deployments
Prior technical experience as an IT engineer, systems administrator, or network engineer
Experience with IT programs in AI/ML research environments or organizations with unique security and compliance requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tampa, United States; Austin, United States; Clearwater, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Manager, Customer Success - Enterprise Accounts is responsible for leading a team of Customer Success Managers (CSMs) focused on driving customer value, adoption, retention, and growth across strategic enterprise customers. This leader will develop and execute customer success strategies that ensure customers achieve their desired business outcomes while maximizing the value of their investment in TeamViewer solutions.
Recruit, onboard, coach, and develop a high-performing team of Enterprise Customer Success Managers.
Establish clear performance expectations, career development plans, and accountability measures.
Conduct regular coaching sessions, performance reviews, and talent assessments.
Foster a customer-centric and results-oriented culture.
Drive customer retention, renewal readiness, and risk mitigation strategies across enterprise accounts.
Ensure proactive engagement with customers through executive business reviews, success planning, and adoption initiatives.
Partner with Sales to identify expansion and cross-sell opportunities.
Oversee customer health monitoring and intervention plans for at-risk accounts.
Build relationships with executive stakeholders within key enterprise customers.
Support strategic account planning and customer success strategies for the company's largest and most complex accounts.
Serve as an escalation point for critical customer issues and business challenges.
Ensure customers are achieving measurable business outcomes and realizing value from TeamViewer's solutions.
Partner with Sales leadership to support renewals, growth initiatives, and customer lifecycle management.
Collaborate with Support, Professional Services, Product, and Operations teams to improve customer experience.
Act as the voice of the customer by providing actionable feedback to internal stakeholders.
Drive alignment across departments to resolve customer challenges and improve customer outcomes.
Establish and optimize customer success processes, playbooks, and best practices.
Leverage customer health data, usage analytics, and customer feedback to drive decision-making.
Forecast customer retention and manage business risks proactively.
Ensure accurate account documentation and CRM hygiene.
Communicate business performance, customer trends, risks, and opportunities to senior leadership.
Develop dashboards and reports measuring team effectiveness and customer outcomes.
Present customer success strategies and business reviews to executive stakeholders.
Required Skills and Qualifications
Bachelor's degree in business, Technology, Management, or a related field; DEX experience preferred.
7+ years of experience in Customer Success, Account Management, Consulting, or related customer-facing roles.
3+ years of people management experience leading Customer Success or Account Management teams.
Experience managing enterprise and strategic customer relationships within a SaaS or technology company.
Demonstrated success driving customer retention, adoption, and revenue growth.
Proven ability to lead, motivate, and develop high-performing teams.
Strong coaching and mentoring capabilities.
Experience managing through change and driving organizational initiatives.
Excellent executive presence and stakeholder management skills.
Deep understanding of customer lifecycle management and customer success methodologies.
Ability to identify business risks and develop mitigation strategies.
Strong strategic thinking and problem-solving skills.
Experience conducting Executive Business Reviews (EBRs) and value realization discussions.
Experience with CRM platforms (Salesforce preferred).
Familiarity with Customer Success platforms such as Gainsight, Totango, ChurnZero, or similar.
Ability to analyze customer usage, health scores, and business performance metrics.
Strong presentation and communication skills.
Experience supporting enterprise software, SaaS, digital workplace, remote connectivity, or IT operations solutions.
Knowledge of customer adoption frameworks and change management principles.
Experience leading globally distributed teams.
Why This Role Matters
The Manager, Customer Success - Enterprise Accounts plays a pivotal role in ensuring TeamViewer's most strategic customers achieve measurable business value. By developing talented customer success professionals, strengthening customer relationships, and driving adoption and retention outcomes, this leader directly contributes to long-term customer loyalty, revenue growth, and TeamViewer's continued success in the enterprise market.
What we offer
Work location is either Tampa, FL or Austin, Texas (Hybrid).
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Brazil; Portugal
SUMMARY:
We are looking for a Web Engineer with strong React and Node.js experience to join an engineering team focused on Performance Marketing, Growth and Generative Engine Optimisation (GEO).
The team builds the technology that supports Organic Search and Growth initiatives, helping ensure content is discoverable and cited across both traditional search engines and emerging AI-driven search experiences, including Google Search, AI Overviews, ChatGPT, Gemini and Google AI Mode.
You will work on scalable web solutions that impact thousands of pages, including content scaling, structured data and page architecture. You will collaborate closely with engineers as well as Growth and SEO teams, contributing not only to development but also to improving the processes behind how content and web experiences are delivered at scale.
We are looking for someone who combines strong web engineering fundamentals with curiosity, good communication skills and a proactive approach to solving problems.
WHAT WILL YOU BE DOING:
You will join our engineering team and become a valued member, working closely in a collaborative, autonomous, and cross-functional team. You will help with the following:
Build and develop scalable web applications and pages using React and Node.js;
Develop solutions that support Organic Search, Growth and GEO initiatives across thousands of web pages;
Work on page architecture, content scaling and structured data implementations;
Maintain, improve and troubleshoot existing web applications and websites;
Collaborate closely with engineering, Growth, SEO and other stakeholders to understand requirements and translate them into technical solutions;
Contribute to initiatives aimed at improving visibility across traditional search engines and AI-driven search platforms;
Work with Content Management Systems and content-driven web experiences;
Develop and consume APIs and integrate services where required;
Test solutions across different browsers and devices and identify technical issues;
Use Git-based source control and modern development workflows;
Contribute ideas for improving applications, development processes and the way the team delivers solutions at scale;
Participate in Agile ceremonies, technical discussions and project planning;
Take ownership of assigned tasks and deliver high-quality solutions within agreed timelines.
WHAT WE ARE LOOKING FOR:
Bachelor's degree in Computer Science or any related technical field.
Strong professional experience in modern web development;
Strong proficiency in React.js and its core principles;
Strong proficiency in Node.js and experience building or supporting server-side web applications and services;
Strong knowledge of JavaScript/TypeScript, HTML5 and CSS3;
Experience building maintainable, scalable and reusable web solutions;
Good understanding of modern frontend development practices, tooling and build processes;
Experience working with RESTful APIs and integrating frontend and backend services;
Good understanding of Git and collaborative software development workflows;
Experience implementing responsive and cross-browser web solutions;
Ability to write clean, maintainable and well-structured code;
Strong analytical and problem-solving skills;
A curious and proactive mindset, with the confidence to investigate problems and suggest improvements;
Comfortable working on process-related initiatives alongside core software development;
Experience working within Agile and cross-functional teams;
Excellent written and verbal English communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
AWESOME BUT NOT REQUIRED:
Previous experience working within SEO, Growth Engineering or Performance Marketing teams;
Understanding of Generative Engine Optimisation (GEO) and how AI-driven search is changing content discovery;
Experience with Content Management Systems (CMS);
Experience with Umbraco or similar CMS platforms;
Knowledge of structured data, schema markup and search-engine optimisation;
Experience developing large-scale, content-heavy websites or platforms with thousands of pages;
Familiarity with optimising web architecture and content for both traditional search engines and AI-driven search experiences.
WHAT’S IN IT FOR YOU?
Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture
A culture in which we don’t criticise failure but ensure we learn from our mistakes
An Agile environment where your ideas are welcome
The possibility to grow and experience different projects
Ongoing Training & Mentoring
The possibility to travel
- ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY
Location: Allapattah, United States
Workplace: on-site
LOOKING FOR A WAREHOUSE WORKER ASAP - ALLAPATTAH!
Great opportunity for someone with warehouse experience who’s ready to work and grow with a fast-moving operation! If you’re dependable, hands-on, and not afraid of physical work, we want to hear from you!
Immediate start available
Stable, full-time hours
Be part of a hardworking team
Opportunity to grow and learn on the job
Responsibilities
Loading and unloading trucks
Receiving and inspecting incoming inventory
Labeling, organizing, and storing stock
Preparing and wrapping pallets for shipment
Operating handheld scanners (training provided)
Maintaining a clean and safe warehouse environment
18 years of age or older
Spanish-speaking preferred
Previous warehouse or general labor experience preferred
Forklift operation experience preferred
Must be able to meet pre-employment screening requirements
Strong work ethic and dependable attendance
Physically capable of lifting, bending, climbing, and working in varying weather conditions
Comfortable working extended hours when required
Good communication and teamwork skills
Location: Los Angeles, USA
As the
VALORANT Publishing Lead for the Americas
, you will play a pivotal role in shaping and executing the publishing strategy across one of VALORANT’s most critical and high-stakes global footprints. You will bridge global ambition with local execution, ensuring our strategy serves a diverse player base across North America & Latin America.
With deep expertise in competitive FPS gaming, publishing, and cultural offenses, you will act as the voice of the Americas region. You will lead cross-functional publishing teams, manage subregional strategies, and advocate for Americas players in global leadership discussions to amplify the game’s success and propel VALORANT into its next era.
Responsibilities:
Define and execute a cohesive publishing strategy for the Americas that aligns with global objectives while tailored to the unique cultural nuances and player behaviors across the US, Canada, LATAM, and Brazil.
Serve as the strategic authority for the Americas, with dedicated focus on driving growth, cultural resonance, and retention across North America and Brazil.
Act as the primary regional voice in global publishing and game leadership discussions. Integrate regional player insights into global product, marketing, and content roadmaps.
Lead cross-functional discipline leads (Brand, Creative, Community, Comms, and Content) to execute Category Offenses, product launches, and ecosystem beats across the region.
Oversee the Americas publishing OpEx budget, driving efficient resource allocation across subregions, optimizing marketing performance, and balancing global bets with local activations.
Align local agency retainers, regional programs (e.g., VCT Americas, local roadshows, community events), and go-to-market activations with central publishing strategies.
Recruit, mentor, and lead a matrixed, regionally diverse team of managers and individual contributors across the US, LATAM, and Brazil, fostering a high-craft, growth-oriented culture.
Required Qualifications:
12+ years of experience in video game publishing, entertainment, or tech, with a track record of driving product, marketing, and community strategy for major live-service titles.
5+ years of experience directly managing and leading multi-functional, multicultural teams across different international markets.
Deep understanding of the gaming landscape, creator economy, and cultural nuance across North America and Latin America, with specific expertise in the US gaming and esports ecosystem.
Proven ability to launch, scale, and sustain live-service game products or major content beats in a complex, multi-region territory.
Demonstrated success navigating matrixed organizations, advocating for regional needs with executive stakeholders, and executing within budget constraints.
Desired Qualifications:
Professional fluency in English, with a strong benefit to proficiency in Spanish or Portuguese
Deep familiarity with the VALORANT player base, VCT ecosystem, and the tactical FPS genre.
Strong quantitative background with a track record of using data, player insights, and attribution models to optimize strategy and publishing outcomes.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market.
You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams.
RESPONSIBILITIES
- Partner Storytelling & Content
- Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions.
- Translate technical integrations into clear, differentiated messaging for both technical and business audiences.
- Enablement & Training
- Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions.
- Create sales playbooks and battlecards tailored to each partner’s ecosystem.
- Joint Go-to-Market Campaigns
- Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities.
- Manage partner marketing calendars and ensure alignment with key product milestones.
- Cross-Functional Collaboration
- Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives.
- Serve as the marketing point-of-contact for the partnerships team.
REQUIREMENTS
- 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology.
- Experience with NVIDIA technology and ecosystem or Cloud Providers technology
- Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus.
- Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats.
- Strong program management skills with the ability to handle multiple partners and campaigns simultaneously.
- Technical curiosity and ability to quickly learn new technologies and ecosystems.
- Comfortable working in a fast-paced, high-growth environment.
NICE TO HAVE
- Familiarity with developer ecosystems, APIs, and modern software development practices.
- Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Santa Clara, CA
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
We are seeking a Senior Product Marketing Manager to shape our story and own go-to-market execution for key areas of our platform. You will translate deep technical capabilities into compelling positioning and messaging, lead launches, and equip the field to win across enterprise and government organizations. Working closely with product, sales, and marketing, you will bring customer insight into strategy, influence product direction, and help customers understand how to adopt agentic operations with confidence.
This is a hands-on role for a product marketer who enjoys going deep on technology, building compelling stories, and representing Forward with customers, analysts, and conference audiences to drive measurable market impact.
This position reports to the Senior Director of Product Marketing at Forward.
Responsibilities
Own positioning, messaging, and value propositions for assigned products and use cases, aligned with Forward’s company narrative.
Lead product launches end to end, coordinating readiness, announcements, field enablement, and post-launch measurement with product, sales, and marketing.
Partner with product management to translate technical capabilities into clear customer outcomes and bring customer and market insight into product priorities.
Create compelling product content and sales assets, including pitch decks, solution briefs, competitive battlecards, and demo narratives. Partner with the sales enablement function to help account teams and sales engineers use them effectively.
Represent Forward as a credible product and industry expert at conferences, trade shows, webinars, and customer and partner meetings.
Lead competitive and market research for assigned areas, informing positioning and deal strategy. Support analyst and press engagement through briefings, evaluations, and supporting materials.
Partner with demand generation, field marketing, and corporate marketing to develop campaigns and events grounded in customer needs and consistent with our positioning.
Qualifications
Experience in enterprise software or B2B technology, with 7+ years in product marketing.
Proven track record of launching technical products and developing positioning, messaging, and sales assets that help the field win.
Strong technical aptitude and familiarity with networking, security, cloud infrastructure, automation, or agentic AI systems, with the ability to engage credibly with engineering and product teams and translate complex capabilities into business value.
Excellent writing skills, supported by a portfolio of compelling product content for technical and business audiences.
Confident presenter who can represent Forward as a credible expert at conferences, webinars, and customer, partner, and analyst meetings.
Experience using customer research and competitive intelligence to inform go-to-market strategy; analyst relations experience is a plus.
Self-directed and highly organized, with the ability to work across functions and manage multiple launches and projects in a fast-moving, growth-stage company.
The base pay range for this role is between $165,000 and $200,000. Base pay will depend on your skills, qualifications, experience, and location
Location: Portugal; Brazil
SUMMARY:
We are looking for an experienced Head of Revenue Operations & Sales Automation to help build and scale the commercial operations behind a growing international professional services business.
This is a senior, hands-on role sitting at the intersection of Sales, Finance, Delivery, Marketing and Technology. You will be responsible for creating clearer commercial processes, improving data quality and forecasting, and using automation and AI to reduce manual work and enable teams to spend more time with clients, candidates and growth opportunities.
You will lead a small team focused on revenue intelligence, systems, automation and enablement, while working closely with senior commercial and finance stakeholders.
WHAT WILL YOU BE DOING:
As part of an agile software development team, you will:
Own and continuously improve the commercial operating model, including sales stages, pipeline rules, forecast categories, MEDDPICC standards and regular commercial review processes.
Build a trusted commercial data model across HubSpot, Bullhorn, Finance systems and Power BI.
Establish clear standards for data quality, ownership, accuracy, completeness and reconciliation.
Provide commercial leaders with meaningful visibility into pipeline health, forecasting, conversion, productivity and commercial risk.
Own the roadmap for HubSpot, Bullhorn, Power BI, integrations, workflow automation, sales tooling and approved AI solutions.
Identify opportunities to automate repetitive processes and reduce manual administration across sales and recruitment workflows.
Design practical AI-enabled workflows where AI can prepare, analyse, recommend and complete appropriate low-risk tasks while maintaining clear human oversight.
Establish appropriate governance around automation and AI, including permissions, testing, monitoring, data access and approval processes.
Work closely with Finance on commission inputs, reconciliation, audit trails and exceptions.
Partner with Marketing to improve lead definitions, scoring, routing, hand-offs and campaign-to-pipeline reporting.
Embed MEDDPICC into CRM workflows, qualification standards, deal reviews, forecasting and manager coaching.
Create dashboards, playbooks and practical tools that help managers, sellers and recruiters make better commercial decisions.
Lead the adoption of new processes and technology through pilots, training, communication, feedback and continuous improvement.
Review the commercial technology portfolio and identify opportunities to simplify tools, improve integrations and demonstrate value from technology investment.
Manage external implementation partners where specialist HubSpot, Bullhorn, Power BI, integration, data or AI expertise is required.
WHAT WE ARE LOOKING FOR:
5+ years' experience leading Sales Operations, Revenue Operations, commercial systems or go-to-market transformation within a B2B environment.
Strong experience designing, implementing and driving adoption of CRM processes, ideally within HubSpot.
Confidence working across CRM, ATS, reporting and finance-related data workflows.
Strong understanding of pipeline management, forecasting, sales process design, data governance and commercial reporting.
Practical experience implementing workflow automation, system integrations or AI-enabled process improvements.
Strong analytical capabilities and experience with Power BI or comparable reporting platforms.
Experience turning commercial data into actionable insights for senior leadership and sales management.
Strong stakeholder-management skills, particularly when working with senior Sales and Finance stakeholders.
Proven ability to drive organisational and behavioural change rather than simply implementing technology.
Ability to combine strategic thinking with hands-on execution in a lean and fast-moving environment.
A commercial mindset with a focus on measurable improvements in forecasting, productivity, adoption and revenue performance.
Strong verbal and written communication skills in English
AWESOME BUT NOT REQUIRED:
Experience implementing MEDDPICC or another structured B2B sales methodology.
Experience working with Bullhorn or another recruitment-focused ATS.
Experience supporting commissions, incentives or sales-performance management processes.
Previous ownership of a HubSpot implementation, major CRM migration or multi-system integration programme.
Experience designing or implementing AI-enabled sales or revenue operations workflows.
Familiarity with AI governance, data privacy, permissions and access controls.
Relevant certifications in HubSpot, Revenue Operations, Power BI, data governance, automation or change management.
Experience working within professional services, technology consulting, recruitment or another people-led B2B services environment.
WHAT’S IN IT FOR YOU?
Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture.
A culture in which we don’t criticise failure but ensure we learn from our mistakes
An Agile environment where your ideas are welcome
The possibility to grow and experience different projects
Ongoing Training & Mentoring
The possibility of travelling
- ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY
Location: Remote US Nationwide
About the Role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
What You'll Own
AR and denials.
Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them.
Metrics and reporting.
Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics.
Systems.
Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product.
Front-end revenue integrity.
Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change.
Automation and AI leverage.
Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls.
Cash forecasting.
Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built.
Compliance.
Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale.
What Success Looks Like
Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve!
AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction.
Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source.
Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume.
Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations.
Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue.
Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed.
What We're Looking For
10+ years in RCM, including 5+ years leading RCM teams.
Experience in one or two startups. You have built from square one and stayed flexible as the business changed.
Deep outpatient behavioral health and Medicaid/MCO billing expertise.
Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters.
A track record of standing up reporting, automating manual work, and leading system migrations.
Comfort owning numbers publicly and being wrong out loud when the forecast misses.
Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out.
Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Nice to have:
Experience with school-based, pediatric, or youth behavioral health programs.
Experience billing across multiple states with a multi-state licensed clinician workforce.
Familiarity with BI tools.
Exposure to value-based or outcomes-linked payer contracts.
Compensation and Benefits
The target base salary range for this role is
$175,000
, plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned.
Generous equity package
Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents
Flexible unlimited time off, company holidays, and quarterly mental health days
Fully remote work from anywhere in the United States
Tulsa, OK
Tulsa, OK
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