Вакансии

Location: San Francisco Bay Area, USA; Remote, USA Workplace: Remote ABOUT HIGGSFIELD Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ROLE OVERVIEW We’re looking for a highly operational, systems-minded Contract Manager to own and scale our commercial contracting processes. Sitting at the intersection of Legal, Finance, and GTM, you’ll help ensure contracts move quickly and accurately while maintaining the right level of process, visibility, and risk management. This is a hands-on role for someone who enjoys turning complex or manual processes into simple, scalable systems. You’ll manage the day-to-day contracting lifecycle while owning the infrastructure behind it—from intake and approvals to Ironclad workflows, templates, reporting, and automation. You’ll be successful in this role if you’re highly organized, comfortable operating with autonomy, and constantly looking for ways to make contracting faster and easier for the business. KEY RESPONSIBILITIES Commercial Contracting - Manage the full lifecycle of commercial agreements, including creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements. - Own contract intake across Growth, Marketing, PR, Recruiting, Finance, and B2B; route, prioritize, track, and drive requests through completion. - Independently draft, review, and negotiate NDAs within approved playbooks and fallbacks. - Prepare first drafts and markups of commercial agreements using Higgsfield templates and playbooks, escalating exceptions to Legal with clear recommendations. - Conduct final quality checks and coordinate Legal, Finance, and executive approvals before signature. - Route approved agreements through Ironclad and DocuSign and ensure executed agreements are properly filed. - Manage contracting SLAs, proactively flag delays, and maintain clear visibility into open matters. Ironclad & Contract Operations - Co-own the build and ongoing administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting. - Translate Higgsfield’s contracting playbooks into standardized clauses, approved fallbacks, escalation rules, and automated workflows. - Build and maintain self-service intake workflows and templates across B2B and non-B2B agreements. - Maintain permissions, record types, legacy agreements, and repository hygiene so Ironclad remains the single source of truth. - Troubleshoot workflow issues and partner with workflow engineers when technical support is required. - Build reporting around contract volume, cycle times, SLAs, and bottlenecks. - Support integrations and automation across Finance, Security, Slack, AI-assisted review, and other systems. - Onboard teams to Ironclad and create lightweight documentation that drives adoption. Operational Excellence - Own matters from intake through execution, filing, and stakeholder communication. - Maintain accurate trackers and provide concise, proactive updates without requiring follow-up. - Identify gaps in templates, workflows, or processes and take ownership of resolving them. - Apply approved templates and playbooks independently while escalating exceptions early. - Continuously improve contracting processes through better workflows, automation, reporting, and AI tooling. REQUIREMENTS - 5+ years in contract management, legal operations, or commercial operations, ideally at a high-growth technology company. - Deep hands-on Ironclad experience building and launching workflows, templates, approvals, permissions, playbooks, and reporting. This is a must. - Experience scaling or cleaning up a CLM, including legacy migrations, record consolidation, and workflow rollouts. - Ability to independently negotiate NDAs and prepare first-pass commercial agreement markups using established playbooks. - Strong working knowledge of commercial agreements and contracting lifecycles; a law degree is not required. - Exceptional attention to detail, organization, and follow-through in a high-volume environment. - Strong judgment around applying playbooks, meeting SLAs, and knowing when to escalate to Legal. - Collaborative, clear communicator who works effectively across Legal, Finance, Growth, Recruiting, PR, and leadership. - Familiarity with automation and AI tools such as n8n and Claude, with an interest in using technology to scale legal operations. COMPENSATION & BENEFITS We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. • Base Salary: The anticipated salary range for this role is $110,000 - $150,000, depending on experience, skills, scope, and location. • Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. • Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally • The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. • Significant ownership, direct impact, and opportunities for professional growth as the company scales.   This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexu

Location: Americas Remote Hello, I’m Steve, Director of Sales at Customer.io ! We're expanding our sales team in the United States and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities : Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io 's solutions to meet these needs effectively. Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications : Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the United States. Candidates must be located in one of these regions to be considered for the role. B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition Deal Focus : Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $50,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Manager 30-minute video call with Bar Raiser 60-minute Case Study and Discovery Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE The @Work team is responsible for OnePay's employer benefit features, including Instapay, savings, and budgeting. As a Full Stack Engineer at OnePay, you will build simple and beautiful experiences for people's crucial daily interactions with their money, earnings, and pay schedules. WHAT YOU’LL DO - Lead technical design and implementation for projects powering our @work platform - Set architectural standards and ensure best practices in code quality, performance, and scalability - Partner closely with product, design, and operations to shape and deliver @Work product strategy - Oversee optimization of systems for reliability, security, and scalability - Own technical decision-making, balancing rapid delivery and sustainable solutions YOU BRING - 7+ years of experience building and scaling distributed systems, high-throughput APIs, or data-intensive services - Solid hands-on full-stack engineering skills, with proficiency in backend architecture and modern frontend frameworks - Experience designing or working on reliable, secure, and high-performance systems -ideally in payments, EWA, or other regulated consumer finance domains - Clear communication skills and a collaborative working style - Initiative and growth mindset - eager to learn and contribute as a team player TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Remote - US About the Job: We’re looking for an Engineering Manager to lead LaunchDarkly’s Cloud Engineering team, the team responsible for the foundational infrastructure our products and engineering teams depend on. Cloud Engineering owns LaunchDarkly’s AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt. This is a frontline leadership role for a manager who treats operational health as a top priority, leads calmly through incidents, and creates leverage through software, automation, and reliable paved paths. In your first year, you’ll lead a marquee infrastructure insourcing program from planning through completion. The program’s cost savings will help fund additional team growth, giving you the opportunity to deliver meaningful business impact while strengthening the infrastructure behind LaunchDarkly’s next stage of scale. This role combines people leadership, operational ownership, and technical judgment. You do not need to be the most senior individual contributor in the room, but you should be comfortable partnering with experienced engineers, guiding tradeoffs, and creating an environment where the team can do its best work. Responsibilities: Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support. Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery. Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition. Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure. Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently. Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams. Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation. Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment. Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies. Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders. Participate in hiring and team planning as the organization grows. Qualifications: 2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team. Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems. Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion. Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with the judgment to guide discussions and tradeoffs with senior engineers. Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition. A clear point of view on team norms and practices for AI-assisted engineering. Strong written and verbal communication skills, with the ability to explain technical and operational priorities to a range of audiences. A thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change. Nice to Haves Experience with vendor negotiations or cloud cost management. Experience supporting FedRAMP or other compliance-related infrastructure and operations. Experience operating large-scale datastores or OLAP systems. Experience growing a team through funded expansion. Pay: Target pay ranges based on Geographic Zones* for Level M2: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 10% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canadian EST time zones only. Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 164,490 -  CAD 197,389 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the USA EST time zones only . Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In the United States, the Base compensation range for this role is USD 154,445 -  USD 185,334 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What We Value End-to-end ownership You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down. Comfort in ambiguity Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call. Customer-first, always You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room. What You'll Do Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result. Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured. Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability. Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving. Improve engineering practices through mentorship, reusable patterns, and clear technical guidance. Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation. Participate in an on-call rotation as required, supporting the systems the team builds. What we're looking for A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes. Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions. Strong product and technical judgment, especially when the problem or path forward is unclear. The ability to influence experienced peers and align teams without formal authority. Experience using metrics, experimentation, and observability to guide decisions and improve production systems. Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus. Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: As an AI Security Engineer on Tenable's Information Security team, you will help shape and mature our approach to securing AI both within Tenable's products and across the enterprise. AI introduces a new class of risk at the intersection of application security, cloud risk, and data governance, and you will be on the front lines of defining how we assess, test, and address it. You will apply hands-on AI engineering experience alongside deep product security and application security skills to design security controls for AI systems, lead assessments, and help engineering teams ship AI features securely. You will establish security standards for responsible AI use, influence decisions across the organization, and build tooling that raises our security posture. This role is ideal for a practitioner who has spent real time building with AI systems, looking under the hood of model internals, and wants to channel that experience into a security specialty. Your Opportunity: Design, implement, and maintain end-to-end security controls across the AI/ML lifecycle. Conduct safety research, inspecting model internals (e.g., detecting hidden deception, latent knowledge, or unwanted concepts across layers) as a core methodology. Perform AI safety assessments and threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Design and implement robust security guardrails, controls, and boundary mechanisms for Large Language Models (LLMs), Small Language Models (SLMs), and open-source models. Act as a subject matter expert in AI safety research by inspecting model internals to detect hidden deception, latent knowledge, or unwanted concepts, ensuring highly transparent and aligned AI outputs. Continuously monitor the AI landscape for novel vulnerabilities and attack techniques, applying deep engineering experience to proactively defend enterprise AI deployments. Develop security reference architectures for AI deployment patterns, including MCP servers and agentic AI workflows and harnesses. Deploy controls to ensure model integrity, governance, and proper access control across models and feature stores. Build AI-driven tooling to strengthen cybersecurity posture across identity, incident management, vulnerability management, third-party risk, and emerging AI threat vectors. Perform AI safety, security assessments, threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks. Collaborate with software engineers, and product teams to integrate security best practices into AI development, training, validation, and deployment processes. Drive Secure Software Development Lifecycle (SSDLC) and DevSecOps practices for AI-powered products, including threat modeling, security testing, penetration testing, and CI/CD pipeline security automation. Create security guidance, documentation, and training for internal engineering and development teams; develop metrics that drive desired security behaviors and outcomes. Research emerging trends in AI security and contribute to innovative solutions that support Tenable's AI initiatives. What You'll Need: 5 or more years of professional experience in information security or application security, with at least 1–2 years focused on securing AI/ML systems. Master’s Degree in Computer Science, Cybersecurity, Data Science, or a related field preferred; advanced degree preferred. Deep understanding of AI-specific security threats, including adversarial ML, data poisoning, prompt injection, model inversion, model evasion, and inference attacks. Strong coding experience in Python and/or Go. Experience with frameworks & libraries such as PyTorch, Hugging Face Transformers, TensorFlow or similar. Experience using specialized interpretability and probing tools/libraries such as TransformerLens, NNsight, Captum, or LIT (Learning Interpretability Tool). Familiarity with mechanistic & Architectural Concepts: inspecting internal model states, residual streams, attention patterns, activation steering, Sparse Autoencoders (SAEs), or feature attribution. Strong understanding of the ML/AI lifecycle and the security risks associated with each stage. Knowledge of cloud security platforms: AWS, Azure, or GCP including AI/ML-related services. Knowledge of data security principles, including encryption, masking, and tokenization. Knowledge of SSDLC, DevSecOps, and security testing practices, including SAST, DAST, SCA, and threat modeling. Knowledge of application security architecture best practices and patterns, including modern web applications, Docker, and microservices. Ability to work cross-functionally across engineering, product, and business teams. Strong written and verbal comAAmunication skills; able to clearly translate complex AI security risks for both technical and non-technical audiences. Strong problem-solving skills, attention to detail, and ability to lead projects with end-to-end ownership. Self-motivated and effective working independently and across distributed teams. And Ideally: Hands-on experience with AI red teaming, adversarial prompt testing, or LLM security assessments. Familiarity of AI security frameworks and standards, including OWASP LLM Top 10 and the NIST AI Risk Management Framework. Experience with application security assessment tools (Burp Suite, ZAP, Tenable WAS, etc). Familiarity with AI governance frameworks (EU AI Act, NIST AI RMF, etc.). Background in cloud security or large-scale SaaS product environments. Security certifications: CISSP, CSSLP, SANS GIAC, CEH, or AI-focused security certifications are a plus, but not necessary. #LI-Hybrid #LI-MS1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $122,500 — $163,166.67 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team. Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer. As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds. This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration. Technologies You’ll Use Expertise in at least one interpreted language such as Python, Ruby on Rails, etc. Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc. Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus) Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus) Familiarity with leading cloud providers, such as GCP, AWS, or Azure Experience being on-call What You’ll Do Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS. Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you. Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation. Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones. Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout Skills We’re Looking For Can build things end-to-end. Our engineers build, deploy and maintain their code. Is adept with data, backend systems, APIs, and UI components. Is customer-focused, with an eye for building delightful product experiences and developer experiences. Approaches new problems with a scrappy optimism, with a bias towards action. Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business. Present and available online for synchronous and asynchronous collaboration with a team distributed across North America. Able to work in-person in our Toronto/Oakland office 2 days per week. #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $196,033 — $245,041.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Strategic Account Executive, Growth who will be responsible for prospecting and growing existing business across the West region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $32 0,000 - $340,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Head of Editorial   About the Role Finom is looking for a Head of Editorial to own the words across the Finom experience. We'll be direct with you, because we'd rather you hear it from us than discover it in the first week: our copy isn't good enough yet. It’s inconsistent, it's longer than it needs to be, it doesn't sound enough like us (which we’re still working out), it doesn't convert as well as we’d like, and errors make it through to publication. That's the job. You'll own the voice, the style guide and the editorial review layer that makes top notch words systematic rather than accidental. You'll lead our copywriting team, develop them, and help them realise their potential. You'll do this by showing as well as telling: you'll show us what amazing looks like. And you'll set Finom's editorial AI strategy, deciding where generation, drafting and checking genuinely help, and where they don't belong at all. You will own the English (not localisation, but you'll work closely with the people who do, because English is the source language), which means your standard becomes the ceiling for every market we operate in. Tighten the English and every language gets better. This is a role for an exceptional editor. Not only a writer, though you'll need to be a strong one. The core of this job is taking someone else's draft and making it materially better, quickly, because you've established a strong standard that brings results. If you find that more satisfying than seeing your own byline, you'll enjoy this job a lot. What You'll Be Doing •  Owning the words across the Finom experience: the standard, the voice and the final read •  Building and owning the style guide, and driving its adoption well beyond the Editorial team •  Establishing the editorial review layer: who reads what before it ships, against what criteria, and how nothing goes out with errors in it •  Leading and developing the copywriting team, giving direct and useful feedback, and hiring as the function grows •  Owning Finom's editorial AI strategy: where generation, drafting and checking are used, where they aren't, and what quality gates they have to pass •  Writing personally on key projects, campaigns and launches •  Coordinating across lifecycle, web, paid and social so that Finom's language is consistent everywhere a customer meets us •  Partnering with Product to make sure brand voice holds inside the product, not just in marketing •  Working closely with localisation partners so English source quality lifts every market •  Making copy work commercially: tightening, sharpening and testing so that writing converts rather than merely describes •  Building the intake and prioritisation model that lets a small team serve rising demand without the standard slipping What Success Looks Like In your first 30 days: you've read everything, you know where the worst copy is and why, you've properly assessed the team you've inherited, and you understand where demand actually comes from. You have a diagnosis, not yet a plan. By 45 days: a first version of the style guide is in use, an editorial review layer is running, and errors have stopped reaching publication. By 60 days: intake and prioritisation are agreed with the teams generating demand, the voice is documented and being adopted outside Editorial, and your first AI-assisted workflows are live with quality gates that hold. By 6 months: Finom sounds like one company everywhere. Copy is tighter and converting better, with evidence. The writers on your team are visibly better than when you arrived. Editorial runs as a function rather than a queue. Who You Are •  An outstanding and fast editor. You improve other people's writing without taking it over. You do it under deadline, without agonising •  A precise writer. Your English is exceptional. You cut rather than decorate •  Direct about quality. You can tell someone their draft isn't working, explain exactly why, and leave them wanting to fix it •  A brilliant documentor. You've created style guides, review processes or editorial standards where none existed •  Commercially literate. You treat copy as a lever, not only as craft, and you can point to writing that moved a number •  Genuinely cross-functional. You get good work shipped through other teams' processes, not just your own •  Comfortable with ambiguity. There's no style guide, no review process and no documented voice yet. You find that energising Must-Haves •  Evidence that you can lead the editorial standard, whether through direct people management, mentoring other writers, or operating as a senior individual contributor with strong stakeholder influence. Experience managing and developing writers is highly valued. •  Experience producing high-volume marketing and conversion copy in a fast-moving tech or digital environment. In-house experience is preferred, but strong agency backgrounds are equally relevant where you’ve worked at pace across multiple channels. •  English at native level. Exceptional command of written English, since your work sets the quality ceiling for every localised market •  Demonstrable AI fluency in an editorial context. Not tool familiarity: evidence that you've set policy in practice, defined where AI isn't used, built the checking layer, and held quality as volume rose •  A track record of building editorial standards, style guides or review processes from scratch •  Experience developing writers who measurably improved •  Ability to work across marketing and product surfaces •  Based in an eligible EU location, the UK or Ireland We're deliberately open on background. Editorial and journalism, brand and advertising copywriting, and B2B content marketing are all valid routes into this role. We care about the work and the judgement, not the job titles. Nice-to-Haves •  Fintech, financial services or another regulated industry where precision genuinely matters •  Experience owning voice across both marketing and in-product copy •  Experience running a source-language function feeding multi-market localisation •  Experience building or managing a freelance writer network Why Finom Finom is building the financial platform European entrepreneurs actually want to use, in a category where almost every brand looks and sounds the same. Our customers rate us 4.8 on Trustpilot, higher than any other B2B banking player in Europe, so the product is genuinely good; the job in Brand is to make sure the way Finom reads and sounds matches it. That means an editorial function you get to build rather than inherit, an editorial AI strategy designed from a clean sheet at a moment when very few companies have worked this out properly, and real appetite at senior level for quality as a way to win rather than a cost line. If you've spent time somewhere the writing was tolerated rather than cared about, this will feel different. Compensation & Benefits This role sits at Job Level 6, which includes equity options under Finom's Incentive Plan, eligibility for the High Performance Bonus Plan, and a salary positioned within Finom's range for your location, level and job family, benchmarked to the 50th–75th market percentile. Our Process A 30-minute screen, a conversation with the VP of Brand, a three-hour editorial task with a follow-up discussion, a short cross-functional panel, a conversation with the writers you'd be leading, and a final interview with our CMO. We aim to move quickly and we'll tell you where you stand at every stage. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Art Director, Brand & Marketing Design About the Role Finom is building a brand that European entrepreneurs recognise and trust, and right now the visual side of that brand needs an owner. We are looking for an Art Director to lead our Marketing Design team and take ownership of Finom's visual identity end to end. Not marketing design in isolation: the brand system itself, the guidelines behind it, and how consistently it shows up everywhere Finom appears. You are joining at a genuine inflection point. Finom is growing fast, helping entrepreneurs around Europe take their businesses to the next level. We have over 200k users with ambition for millions more. Meanwhile, our customers rate us 4.8 on Trustpilot, the only business banking app above 4.7. Our ambition brings with it a unique set of challenges. Your job will be twofold: raise the creative bar, and build the system that lets a team deliver at volume without the quality dropping. Your first months will be as much about diagnosis as creation: auditing the existing identity, understanding where the current team and workflows are working or falling short, and putting the foundations in place for what comes next. From there, you'll help determine and lead the next evolution of Finom's visual identity. This is a hands-on leadership role. You will direct and mentor, and you will also design, setting the visual benchmark yourself, not just reviewing other people's work against it. You will work in close partnership with our VP of Product Design, so that the brand reads as one across marketing, product, and the entire brand experience. Finom is building an AI-native production pipeline, and we want a creative leader who is already fluent in it. Not someone curious about AI, someone who has shipped with it and can design the workflows, quality gates and brand guardrails that make AI output genuinely good rather than merely fast. What You Will Be Doing •  Own Finom's visual identity (the brand system, guidelines, design systems and documentation) and drive consistent adoption across every team and touchpoint, including teams that produce assets outside your own •  Set and hold the creative bar. Shape visual direction across channels and make consistency and quality non-negotiable •  Lead and develop the existing Marketing Design team, assess its capabilities and future shape, and determine where additional permanent, freelance or AI-enabled capacity is needed •  Define the design requirements for intake, briefing, prioritisation, SLAs and review, working with Brand Operations and Marketing Operations to turn them into scalable processes •  Design and direct high-quality visual and motion assets that bring the brand to life, personally setting the benchmark for the wider team •  Build the AI-native production pipeline: define where AI accelerates the work, where it doesn't, and what quality and brand-integrity gates it has to pass. Create the templates, systems and tools that let both designers and AI workflows execute independently •  Provide creative direction at the front of significant projects (the creative kickoff, the concept, the narrative) rather than reviewing work once it's already been produced •  Direct the creation of mood boards, design references, scamps, storyboards and animatics to communicate creative intent •  Partner with Marketing, Product, copywriters and strategists to develop campaigns across digital-first channels (social, web, video), with the ability to stretch into ATL where the moment calls for it •  Own projects from concept through delivery, and run multiple parallel workstreams without letting standards slip •  Build and present creative work to senior stakeholders, articulating rationale clearly enough to guide decisions •  Manage a flexible pool of freelance and external creative partners to absorb peaks in demand •  Act as guardian of the visual identity while continuously pushing where the brand can be braver Who You Are •  A genuinely strong designer. Other designers respect your work and want to learn from you; that's the bar, and it isn't optional for this role •  Strong design taste, and able to articulate how it impacts the business. You can tell excellent from generic and explain precisely why, in terms a non-designer can act on •  A builder of process as much as a maker of work. You believe high volume and high quality are compatible, and you have the systems thinking to prove it •  Customer-obsessed in how you approach brand: your creative decisions trace back to what the audience actually responds to, not to internal taste •  Comfortable with ambiguity. Finom is moving fast, the setup is being built as you go, and you find that energising rather than exhausting •  A generous leader who elevates people, gives direct feedback, and turns good work into exceptional work •  Confident with senior stakeholders without becoming a bottleneck for them Must-Haves •  8+ years as a graphic or brand designer, ideally in fast-moving, brand-led environments •  4+ years as a design leader with direct responsibility for a team of three or more •  Experience building customer-facing technology brands or consumer digital products at scale. Your portfolio should show how strong visual craft works alongside usability, clarity and commercial objectives •  A track record of building and evolving brand systems across campaigns, products or businesses, including ownership of key visual directions •  A standout portfolio showing strategic thinking, creativity and polished execution across visual design, motion, editorial, digital and social formats •  Clear examples of work where you led or directed other creatives •  Demonstrated AI design fluency, with evidence of AI-native production rather than occasional AI assistance: workflows you built, quality standards you set, output you shipped •  Experience creating scalable brand systems, templates, tools and guidelines that let other teams execute independently •  Expertise across Adobe Creative Cloud and Figma, with the ability to define efficient workflows and standards for a team •  A portfolio of shipped brand assets: campaign visuals, social graphics, presentation decks, event materials, marketing collateral •  Excellent communication skills and the judgement to influence at a senior level •  Fluent English Nice-to-Haves •  Experience in fintech or financial services •  Experience with sponsorship, partnership or event-led brand work at scale •  Motion design depth, or experience directing motion specialists •  Experience partnering closely with a product design function on a shared brand system •  Experience building and managing a freelance or external creative network What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Vilnius Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Romania Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.