Вакансии

Location: Yerevan, Armenia Description We are seeking a detail-oriented B2C Business Analyst to join our growing team and help drive business performance through data. In this role, you will be responsible for transforming complex data into actionable insights across product, marketing, and operations. You will work closely with cross-functional teams to identify growth opportunities, optimize key metrics, and support strategic decision-making with high-quality analytical output. Responsibilities Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools Interpret, evaluate and interrelate research data and develop integrated business analyses Understand and analyze the financial and operational impact of any changes Analyze Marketing Promotions and their effectiveness Analyze Products separately and as one ecosystem Perform business requirements analysis Analyze business income and revenue Initiate technical, business, or marketing changes that will grow the business Provide analytical and other reports regarding business Other tasks from management related to business analysis Requirements A bachelor’s degree in business or an MBA or a related field Knowledge of MS Office, Power BI Knowledge of SQL Knowledge of Python will be a plus High proficiency in Armenian, English, and Russian languages is a must Experience in gaming (will be a plus) Excellent problem-solving skills Fundamental analytical and conceptual thinking skills Exceptional interpersonal skills Excellent written and verbal communication skills Attention to details

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Warsaw, PL We are looking for a talented Quality Assurance Engineer to design and shape unique, user-centric software for customers across the globe. Requirements Strong understanding of QA principles, testing strategies, and manual testing methodologies (functional, regression, exploratory, smoke, UAT). Experience creating and maintaining test documentation (test cases, test plans, checklists). Experience testing Web APIs in service-oriented or microservices-based architectures. Solid understanding of REST APIs and HTTP protocol. Hands-on experience with API testing tools such as Postman or Swagger. Ability to work with JSON and XML data formats. Ability to write and execute SQL queries to validate backend data and system behavior. Understanding of CI/CD pipelines and experience working with build and deployment processes. Strong analytical skills, attention to detail, and ability to collaborate effectively with cross-functional teams. Ability to manage testing activities throughout the product lifecycle, from testing to release. English level: Upper-Intermediate or higher. Nice to have Experience validating ETL processes and data pipelines. Ability to analyze and validate data using BI tools (Power BI / Microsoft BI). Basic experience with load and performance testing tools (e.g., JMeter). What we offer Competitive compensation based on your experience and expertise Long-term contract-based collaboration A collaborative and open environment Flexible collaboration arrangements