Location: COSTA CRUISES, Worldwide
ISMIRA Agency
actively recruiting for positions
ASSISTANT TOUR MANAGER
for COSTA CRUISES!
The Assistant Tour Manager
plays a key role in overseeing shore excursion operations. He/She will work closely with the Tour Manager to ensure top-notch excursion quality and guest satisfaction, all while adhering to company standards.
Conditions:
Free food and accommodation on board
First joining ticket is provided by company
Medical insurance provided during the work contract
Contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
Great chance to show yourself and build a career
Responsibilities:
You’ll oversee and boost sales, proposing innovative ideas to enhance revenue in line with company targets.
You’ll keep shore excursion selections updated and be well-versed in the products to ensure guest satisfaction and meet revenue goals.
You’ll manage guest queues, addressing any requests or inquiries promptly.
You’ll join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed to provide excellent service and engage all guests.
You’ll handle accounts, complete reports, and organize tour tickets to support the Tour Manager.
You’ll assist the Tour Manager in overseeing personnel duties, ensuring team members understand their tasks and targets, and providing training and suggestions per company procedures.
You’ll oversee setting up all sales channels, including ITV, new totems, and interactive kiosks, ensuring they operate smoothly and efficiently.
You’ll assist the Tour Manager in handling complaints, aiming to deliver quick and effective solutions that enhance guest satisfaction.
You’ll supervise transfers, embarkation, and disembarkation processes, ensuring they are conducted safely and efficiently to assist guests
Requirements:
Minimum 19 years old
You hold a Secondary school Diploma or, preferable, a degree in tourism or languages
You have a proven track in Sales or Tour Operator
You have previous onboard experience in the same role (mandatory on the same position)
You bring experience in staff management and supervision
You master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese
Tattoos are allowed (except offensive and facial)
Nationalities that we process:
🇺🇦
🇲🇩
🇰🇿
🇰🇬
🇺🇿
🇦🇲
🇦🇿
🇹🇯
🇹🇲
🇷🇺
Last updated: January 6, 2025
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Città Vittoriosa, Malta; Praha, Czechia; Bucuresti, Romania; Krakow, Poland; Poland; Warsaw, Poland; Sofia, Bulgaria; Budapest, Hungary; Bratislava, Slovakia; Tallinn, Estonia; Riga, Latvia; Vilnius, Lithuania; Tbilisi, Georgia; Erevan, Armenia; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Yangon, Myanmar; Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Singapore; Bangkok, Thailand; Ho Chi Minh, Vietnam; Hà Nội, Vietnam
Workplace: remote
About TechBiz Global
TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.
With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.
About the Role
We are looking for highly motivated
Account Executives (Sales Managers)
to join our team. As an integral part of our commercial team, you will report directly to the Commercial Leader and be responsible for expanding our market presence in the i-gaming, e-sports, internet, and skill gaming industries. This is a unique opportunity to work with a fast-growing startup at the forefront of
Web3 blockchain payment solutions
, helping businesses in these dynamic sectors unlock new possibilities.
Key Responsibilities
Pipeline Development
:
Build a strong pipeline of prospects by leveraging your personal network and creating new opportunities within the i-gaming, e-sports, and skill gaming sectors.
Sales Management
:
Manage the entire sales cycle, from lead generation to deal closure, ensuring client needs are fully met. Achieve and exceed sales targets through strategic prospecting and consultative selling approaches.
Client Relations
:
Develop long-term relationships with vendors, acting as their trusted advisor for Web3 blockchain payment solutions. Provide exceptional post-sales support to ensure client satisfaction and loyalty.
Market Leadership
:
Identify industry trends and insights to guide strategic planning and sales execution. Collaborate with internal teams to provide market-driven feedback for product improvements.
Representation and Advocacy
:
Represent the company at industry events, forums, and conferences, fostering awareness and strengthening relationships within the Web3 ecosystem.
Experience
:
At least 5 years of proven success in business development or sales targeting vendors in i-gaming, e-sports, internet, or skill gaming industries.
Minimum 3 years of experience working with Web3 blockchain payment solutions.
Key Skills
:
Strong ability to independently develop and manage a sales pipeline.
Deep industry knowledge and personal network within i-gaming, e-sports, and related sectors.
Exceptional communication, negotiation, and interpersonal skills.
Preferred
:
Experience working in startups, showcasing agility, resilience, and innovative thinking.
Experience dealing with partners in the Web3 space.
Personal Attributes
:
Self-starter with a proactive and entrepreneurial spirit.
Results-driven mindset with a focus on achieving and exceeding sales goals.
Ability to thrive in a fast-paced, high-growth environment.
Location: Cairo, Egypt; Alexandria, Egypt; Nairobi, Kenya; Belgium; Belgrade; Bucharest; Cape Town, South Africa; Croatia; Greece; India; Dublin, Ireland; Lisbon; Remote; Sofia; Tirana
Workplace: remote
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the Role: We are seeking a visionary Analytics Manager to lead and expand our analytics capabilities. This pivotal role will oversee a dynamic team of business intelligence specialists and data analysts who are responsible for delivering actionable insights across Yassir’s ecosystem. You will be a key player in shaping Yassir’s data-driven strategy, enabling business growth, improving operational efficiency, and enhancing customer satisfaction across our ride-hailing, food delivery, and financial services verticals.
Key Responsibilities:
Strategic Leadership:
Develop and implement Yassir’s analytics strategy, ensuring alignment with business objectives across diverse markets.
Build and scale a robust analytics framework to support strategic decision-making across product, operations, marketing, and finance.
Team Development and Management:
Lead, mentor, and inspire a team of data analysts and BI professionals, fostering a culture of collaboration and innovation.
Ensure professional development and alignment of team goals with Yassir’s mission and business priorities.
Establish best practices for data governance, reporting, and visualization.
Insights and Decision Support:
Collaborate with leadership and functional teams to translate business challenges into analytics-driven solutions.
Oversee the creation of dashboards, KPIs, and ad hoc analyses to support product optimization, operational excellence, and customer retention.
Drive the adoption of self-service analytics tools to democratize data access and empower stakeholders across the organization.
Operational Excellence:
Partner with data engineering to ensure the quality, integrity, and scalability of Yassir’s data infrastructure.
Manage and prioritize analytics initiatives, ensuring timely delivery and measurable impact.
What We're Looking For:
Experience:
8+ years in analytics, business intelligence, or similar roles, with at least 3 years managing teams.
Experience scaling analytics functions in fast-paced, high-growth environments, ideally within tech or platform businesses.
Technical Expertise:
Proficiency in analytics tools (e.g., SQL, Tableau, Looker, or Power BI).
Familiarity with data warehousing solutions (e.g., Snowflake, BigQuery) and ETL processes.
Strong analytical skills and a proven ability to convert data into actionable insights.
Leadership and Collaboration:
Exceptional communication and stakeholder management skills to align technical teams and business leaders.
Experience leading multicultural teams across diverse geographies.
Proven track record of hiring, retaining and growing top talent in various data-related disciplines
Education:
Master’s degree in computer science, Statistics, Economics, or related fields; advanced degrees are a plus.
Nice-to-Have:
Proficiency working in French.
Experience in ride-hailing, food delivery, or fintech industries.
Knowledge of advanced analytics techniques, including machine learning or predictive modeling.
Experience working in the geographies where Yassir operates.
Why Join Yassir?
At Yassir, you’ll be part of a mission-driven team working to revolutionize the way people live and work in the MENA region and beyond. Join us to shape the future of on-demand services and fintech while enjoying:
A competitive compensation package and equity.
Professional growth opportunities in a fast-growing, Series B-funded startup.
The chance to build a world-class technology company in North Africa.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: ROYAL CARIBBEAN GROUP, Worldwide
ISMIRA Agency
actively recruiting for position
ASSISTANT FRONT DESK MANAGER
onboard
Royal Caribbean Cruises.
The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations.
BENEFITS:
Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
Earn recognition and career advancement opportunities
Travel around the World
Experience working with more than 72 nationalities
Permanent job with contract 6-8 months onboard followed by 60 days of vacation
Save Money as you do not pay for food and accommodation on board
Competitive salary (find out when apply)
Visa fee will be reimbursed on board
Medical insurance provided during contract
RESPONSIBILITIES:
Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to internal and external guests and crew alike
Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership
REQUIREMENTS:
Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more.
Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities.
Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution.
Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.
Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”)
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language.
Minimum 21 years old.
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position SPECIALTY RESTAURANT MANAGER
for Carnival Cruise Line!
The
Specialty Restaurant Manager
is responsible for the overall running of a Specialty Restaurant. To oversee the Food and Beverage service activities in the Restaurant and to ensure the guests satisfaction during dinner.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To greet and seat all guests as they enter the Restaurant.
To ensure that all tables have been serviced by Servers for food and bar orders.
To ensure that all special requests made by guests are accommodated as far as is possible.
To ensure that all Servers place the food and beverage orders correctly for the galley.
To check with every table whether the food and service was to their satisfaction and take necessary action if needed.
To present and serve occasion cakes.
To have a thorough knowledge of the reservation procedures.
To perform the necessary administrative tasks.
To ensure correct and timely check-in of employees before service commences.
To ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly attired as per company standards.
To ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations.
To monitor areas in the restaurant during service ensuring safe working practices are carried out.
To ensure that all accidents/incidents are reported immediately.
The ensure the correct mise-en-place and set-up of the restaurant before service begins.
To check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean.
To ensure that all side stations are clean and tidy and have been set up correctly.
To check that the right ambience is created by adjusting the lighting and music to the appropriate levels.
To liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables.
To ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained.
To enforce employee discipline in a fair impartial manner where needed.
Requirements:
Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
Mandatory previous ship experience of working on restaurant management position!
Extensive wine and fine dining service standard knowledge required with minimum 3 years’ experience in a high volume Hotel / Restaurant / Cruise Line (4+ star) serving contemporary international cuisine in a similar setting.
Minimum 3 years Supervisory or Management experience in a Restaurant.
Previous experience with managing employees.
Ability to work under pressure with minimal supervisor
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: July 4, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: CARNIVAL CRUISE LINE, Worldwide
ISMIRA Agency
actively recruiting for position Assistant Food and Beverage Manager
for Carnival Cruise Line!
Assistant Food and Beverage Manager
will support the Food Operations Manager in the overall operations of food production, auxiliary guest services, and in planning, organizing, and executing assigned tasks.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
Lead by example, always keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront
Ensure compliance, auditing, and managing of all regulatory procedures and protocols as outlined in GHESS and VSP Manual Section 7 as applicable to the position and department
Ensure operational galley efficiency and excellence during service periods are achieved in collaboration with Auxiliary, Culinary, and Restaurant teams.
Manage breakdown and subsequent washdown of galleys after service
Assist the Food Operations manager in monitoring and management of all Food Operations areas
Management of supply financial plans with a focus on ensuring expenditures are maintained within set parameters both monthly and fiscally
Management of supply ordering and issuing with an understanding of the difference between master and non-master supply orders. Ensuring that minimal storeroom inventory levels on all food operations supply items are maintained
Managing all applicable supply operational inventory levels and setting up operational inventory par levels as required
Monitor & prepare Funtime records and schedules in due compliance with the MLC regulations as it relates to the Auxiliary and Food Ops management positions
Oversee the monitor all galley equipment to ensure that they are handled and used as per policy and operating parameters to prevent breakdowns.
Conduct and monitor scheduled maintenance of galley equipment in coordination with the Culinary Arts and technical team
Investigating route cause malfunctioning of equipment by reviewing spare parts ordered and the ability to garner the needed cost of repairs information if needed.
Update work order status and repair requests to ensure that the equipment is repaired in a timely manner. Communicate and escalate long pending work orders to FOM.
Lead & engage with Galley supervisors and galley attendants in objectively driven briefings and training. Consistently track Galley Attendants' progression to promotions and successful completion of tests & training ETC as per Job Description.
Requirements:
Diploma or degree in hospitality, hotel management, or other related field or relevant technical training and experience
Minimum 3 years of supervisory or management experience within the food operations department of a cruise ship, resort, or full-service hotel
Previous ship experience is a plus
Good level of English language
Age: min. 21 years old
Strong communication skills and comfortable speaking to English speaking guests ⠀
Hospitable, positive attitude, motivated ⠀
NOTE:
Nationalities that we can process:
🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯
🇺🇦
🇷🇺 🇧🇾
Last updated: January 16, 2024
You can submit your Resume here pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced and highly motivated Senior Account Manager to join our diverse team. In this role, you will be responsible for managing and expanding relationships with key accounts, ensuring customer satisfaction, and driving revenue growth. You will serve as the main point of contact for clients, understanding their needs and offering tailored solutions that align with our service offerings.
Your ability to nurture relationships, identify business opportunities, and execute effective sales strategies will be crucial in enhancing client partnerships and achieving business goals. We value a results-oriented approach and welcome innovative ideas that will contribute to our continued success.
Key Responsibilities:
Responsible for managing stakeholder relationships and serving as the primary point of contact for all communications related to data analysis, reporting, and dashboards. Oversees requests concerning the data lifecycle and data consumption, ensuring timely delivery of insights and alignment with organizational objectives.
Acts as a coordinator to facilitate collaboration between data teams and stakeholders.
Manage a portfolio of key client accounts to ensure their needs are met and expectations exceeded.
Develop a thorough understanding of clients' business objectives and challenges to offer relevant solutions.
Identify opportunities for upselling and cross-selling additional services.
Collaborate with internal teams to ensure timely delivery and quality of services to clients.
Prepare regular reports on account status and performance metrics for internal stakeholders.
Conduct regular client meetings to review account performance, gather feedback, and address any issues.
Stay informed about industry trends, competitor activities, and market challenges to strategically position Müller's Solutions.
Achieve sales targets and contribute to the overall growth strategy of the company.
Requirements
Bachelor’s degree in Business Administration, Marketing, or a related field; a master’s degree is a plus.
Minimum of 5 to 7 years of experience in account management or sales, preferably within the IT solutions industry.
Proven track record of successfully managing key accounts and driving growth.
Excellent communication and interpersonal skills to build lasting client relationships.
Strong negotiation and presentation abilities.
Results-driven, self-motivated, and capable of working independently.
Ability to analyze data and market trends to inform decisions.
Willingness to travel as required for client meetings and industry events.
Familiarity with CRM software and sales management tools.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a motivated and skilled Account Manager, specifically for Saudi Nationals, to join our dynamic team. As an Account Manager, you will be responsible for managing client relationships, identifying new business opportunities, and ensuring overall customer satisfaction. Your primary goal will be to understand client needs and provide tailored solutions that leverage our comprehensive suite of services.
In this role, you will serve as the main point of contact for assigned accounts, collaborating closely with internal teams to deliver outstanding service and drive account growth. Your capacity to build strong relationships and provide exceptional support will be key to your success in this position.
Key Responsibilities:
Responsible for managing stakeholder relationships and serving as the primary point of contact for all communications related to data analysis, reporting, and dashboards. Oversees requests concerning the data lifecycle and data consumption, ensuring timely delivery of insights and alignment with organizational objectives.
Acts as a coordinator to facilitate collaboration between data teams and stakeholders.
Manage a portfolio of clients, serving as their primary contact and ensuring their needs are met.
Develop and maintain strong relationships with key stakeholders within client organizations.
Identify opportunities for upselling and cross-selling Müller's Solutions' services.
Collaborate with cross-functional teams to ensure timely and successful delivery of solutions according to client needs.
Prepare and present regular reports on account status and performance metrics.
Conduct client meetings to review performance, discuss any concerns, and gather feedback.
Stay informed about market trends and competitors to strategically enhance client relationships.
Achieve and exceed individual sales targets set by the management.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 3 to 5 years of experience in account management or sales, preferably in the IT solutions sector.
Proven ability to manage client relationships and drive growth.
Exceptional communication and interpersonal skills.
Strong negotiation and presentation capabilities.
Goal-oriented, self-motivated, and able to work both independently and as part of a team.
Problem-solving nature with the ability to adapt to changing client requirements.
Familiarity with CRM tools and sales analytics software.
Willingness to travel as needed for client meetings and networking opportunities.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Egypt
As a BID Manager at Müller's Solutions, you will play a pivotal role in leading the bid management process for our SAP solutions and services. Your primary responsibility will be to oversee the preparation of high-quality proposals, ensuring they align with client requirements and organizational standards. You will work closely with sales teams, subject matter experts, and other stakeholders to develop winning strategies that enhance our competitive position in the market.
Key Responsibilities:
Manage and coordinate the entire bid process, from bid/no-bid decision to submission and post-bid review.
Collaborate with cross-functional teams to develop compelling proposals that highlight our SAP solutions and services.
Research and analyze client needs, industry trends, and competitor offerings to inform bid strategies.
Ensure compliance with all client requirements, including pricing, documentation, and submission formats.
Present bid proposals to stakeholders and facilitate discussions to drive decisions.
Gather feedback and conduct post-submission reviews to continuously improve the bid process.
Maintain a repository of bid materials, templates, and best practices for future use.
Requirements
Requirements:
Bachelor's degree in Business Administration, Management, or a related field.
Proven experience in bid management or proposal writing, preferably within the SAP solutions/services sector.
Strong understanding of the bidding process and proposal development methodologies.
Excellent project management skills with the ability to meet tight deadlines.
Exceptional written and verbal communication skills to effectively convey complex information.
Strong analytical and research skills to inform bid strategies.
Ability to work collaboratively within cross-functional teams.
Proficiency in using proposal management tools and software.
Detail-oriented with strong organizational skills.
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Department
Delivery is responsible for owning the customer experience post sale. Their responsibilities include acting as a liaison between the customer and our implementation partners during the customer’s implementation, encouraging daily use of their product portfolio, and year round handling of the customer’s contract including a successful contract renewal. This ownership also includes coordinating with accounts receivable, customer support, expert teams, and sales to accelerate product adoption and maximize the value the customer receives from Filevine.
Job Summary
The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and relationship anchor for clients, the ASM develops a deep working knowledge of the Filevine platform to optimize product adoption, maximize renewals, and swiftly resolve complex issues. This role requires an exceptional strategist and negotiator capable of orchestrating cross-divisional initiatives, de-escalating high stakes situations, and managing solutioning teams to deliver tailored support. ASMs maintain a meticulously organized book of business, balancing competing deadlines with detailed documentation, while collaborating across support, billing, and leadership teams to mitigate churn risk, formulate creative save strategies, and secure long term customer retention.
Responsibilities
Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine.
Become an expert in the Filevine suite of products and be able to solve technical issues for your customers.
Network internally to optimize alternative departments strengths to solve large scale issues for your customers
Analyze customer usage data, develop recommendations, and train teams to spur optimal usage of Filevine products.
Manage implementation process in conjunction with external stakeholders and customers to ensure smooth onboarding and a robust post-onboarding experience for customers
Manage the contract renewal process for customers within your assigned book of business and partner with various internal departments to ensure maximum revenue retention
Hold critical conversations with customers addressing what their needs are from Filevine, and what Filevine’s needs are from them according to the contractIdentifying fiscally responsible resolutions for customer’s needs
Develop deep working relationships with customers and work with various stakeholders including Expert Teams and Sales to minimize credits and churn and ensure efficient invoice collection.
Work closely with third-party implementation partners to ensure smooth onboarding and a robust post-onboarding experience for customers
Qualifications
Demonstrates expert written and verbal communication skills
3-5 years of experience in an Account Manager, Customer Success, Account Executive, or other customer-facing role
Experience managing or maintaining a book of business
B2B sales, account management or implementations experience preferred
Ability to be extremely responsive and proactive when interfacing with customers
Resilient and adaptable to changes that are natural in a startup environment
Mature ability to handle challenging conversations with customers
Biased towards action in your pursuit of achieving goals
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Bogotá, Colombia; Mexico City, Mexico; Buenos Aires, Argentina; Lima, Peru; Tegucigalpa, Honduras
Uptalent.io is looking for a dedicated and skilled Remote Cost Management Specialist to join our team. In this role, you will be responsible for analyzing costs related to commercial, interior design and architectural projects, ensuring that all expenses are accounted for, and helping teams optimize budgets to enhance overall project efficiency.
Key Responsibilities:
Conduct cost analysis for projects and collaborate with project managers to establish budgets.
Monitor project expenses and prepare financial reports to track project performance against budget.
Identify cost-saving opportunities and recommend alternatives for improving project profitability.
Assist in preparing bids and proposals by providing accurate cost estimates.
Ensure compliance with financial regulations and company policies regarding cost management.
Requirements
Proven experience as a Cost Management Specialist or similar role in various industries, inlducing Hotels and Residential
Strong understanding of financial principles and cost management techniques
Mandatory: Proficiency in Planswift, Bluebeam, ProCore, Excel
Mandatory: Fluent in English and advanced communication skills
Excellent analytical skills with attention to detail.
Ability to work independently and manage multiple projects simultaneously.
Bachelor's degree in finance, accounting, architecture, or a related field is preferred.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
УдалённоBogotá, Colombia; Mexico City, Mexico; Buenos Aires, Argentina; Lima, Peru; Tegucigalpa, Honduras
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰 £138,000 - £175,000 + Equity +
Benefits
About the Role
This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers.
Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.
Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission.
You can read more on the expectations of Senior Engineering Managers in our
Progression Framework
.
Is this role right for you?
While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles.
We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at:
Delivery and Execution
: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager.
Engineering and Operational Excellence
: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key.
People Leadership:
Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback.
Technical Influence:
Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices.
Stakeholder Relationships:
Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work.
Organisational Wide Impact:
Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards.
We consider your application across all open EM roles at Monzo independent of which role you've applied for, so
if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.
How we work 💻:
Locations & Flexible Working :
Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles.
We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨
Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays 🍽️. Teams also schedule time together often for work and play – in or around the office, or online.
Set up a work schedule that delivers impact and fits your life.
At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance.
You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. 🕒✨
Work the way that works for you with Monzo! 💼
The interview process:
After an initial informal recruiter call you go through two main stages
Initial Call (1 hour)
You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)
Loop Stage (3 hours 30 mins)
The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below).
The Loop is one stage and the interviews in this stage are:
- Team and Org Management (1 hour)
An example based interview with 1-2 of our engineering leaders. They’re interested to hear examples from your previous experience on the teams you’ve led, how you’ve shaped and partnered with product, and the impact you had.
- System Design (1 hour)
You'll partner with a Staff or Principal Engineer on a technical whiteboarding exercise.
- Behavioural (1 hour)
Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager.
- Chat with an Engineering Leader (30 mins)
At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams – whatever’s on your mind.
All things going well, you'll have completed the hiring process 🚀
Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process.
What’s in it for you:
💰 £138,000 - £175,000 + Equity +
Benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
#LI-Remote #LI-AL1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Salt Lake City, Utah
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Home Based - Americas; Home based - EMEA
The Software Alliances team at Canonical works with leading software companies to optimize and enable their products with Ubuntu and other Canonical software, for instance our AI offerings. We develop joint product roadmaps, drive delivery, and formulate go-to-market plans, content and processes, enabling differentiated offerings and robust product life-cycle support anchored to best-in-class Canonical products. Enterprises are able to receive the benefits of open source, securely maintained, and validated solutions from cloud to edge, whether purchased from Canonical, embedded in Alliance partners’ products, or accessed through the cloud.
The successful candidate is someone who has a background in technology, engineering or product management and is interested in continuing to grow their career in business development. If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you. This role is ideal for early career professionals with up to 7 years of experience.
Location: This role will be based remotely in the Americas or EMEA region.
The role entails
Collaborating with product, engineering, alliance and marketing teams at partners to align on open-source strategies.
Capturing partner requirements, evaluating gaps, and identifying Canonical opportunities.
Coordinating with marketing and product teams on messaging, content creation, and launch plans.
Creating partner- and customer-facing materials like reference architectures, joint blueprints, webinars, presentations, videos, and white papers.
Driving Ubuntu adoption within targeted alliance accounts, advocating its benefits to stakeholders and working with partners on enablement training for their development, delivery, support and commercial teams.
Influencing alliance partners to build with Canonical technology.
Up to 25% travel, including internationally, for internal conferences and to drive partnerships in person.
What we are looking for in you
Exceptional academic track record from both high school and university or a compelling narrative about your alternative chosen path.
Bachelor's degree in science, technology and/or engineering.
Experience in software development and system architecture.
Customer-facing experience in software engineering, product management, business development, technology strategy or similar functions.
Excellent communication skills across all levels of stakeholders - individual contributors to the C-suite; ability to grasp complex material and synthesize key points.
Ability to think and work at both strategic and tactical levels.
Disciplined and self motivated for a remote-first workplace environment.
Nice-to-have skills and experience
Experience with open source software and open source business models.
Team leadership, product management or program management experience.
Understanding of marketing and go-to-market strategy.
Sector-specific experience in finance, telecommunications, automotive, or public sectors.
Working knowledge of independent hardware and software vendor go-to-market motions.
Post-graduate degree in science, technology or engineering field.
What we offer colleagues
We consider geographic location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Annual compensation review.
Recognition rewards.
Annual holiday leave.
Maternity and paternity leave.
Employee Assistance Programme.
Opportunity to travel to new locations to meet colleagues.
Priority Pass, and travel upgrades for long haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Riyadh, Saudi Arabia
About Müller's Solutions:
Müller's Solutions is a premier provider of SAP consulting services, committed to delivering innovative solutions that help organizations enhance their processes and achieve operational excellence. Our team of experienced professionals works closely with clients to implement SAP systems tailored to their specific business needs.
Job Overview:
We are seeking a skilled SAP Quality Management (QM) Consultant to join our dynamic team. In this role, you will be responsible for implementing and supporting SAP QM solutions, ensuring that our clients maintain the highest quality standards throughout their operations. You will work closely with clients to understand their processes and provide effective solutions that enhance quality control and compliance.
Requirements
Qualifications:
Bachelor's degree in Engineering, Computer Science, or a related field.
Minimum of 5 years of experience in SAP QM consulting or related roles.
Strong expertise in the SAP Quality Management module, including configuration and implementation.
Experience with quality planning, quality inspection, quality control, and quality notifications.
Knowledge of integration points between SAP QM and other modules (e.g., MM, SD, PP) is essential.
Excellent communication skills, with the ability to engage effectively with clients and stakeholders.
Analytical skills to assess quality processes and identify areas for improvement.
Ability to translate business requirements into SAP solutions effectively.
Strong problem-solving skills and a proactive mindset in addressing issues.
SAP certification in QM or related areas is preferred.
Experience in conducting training sessions and workshops for end-users.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Home based - Worldwide
This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
The role of a Cloud Professional Services Manager at Canonical
The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
Location:
This role will be home based, managing a team in your time zone.
What your day will look like
Lead and develop a team of engineers, ranging from graduate to senior
Work remotely in a single major time zone
Coach, mentor, and offer career development feedback
Identify and measure team health indicators
Implement disciplined engineering processes
Represent your team and product to stakeholders, partners, and customers
Develop and evangelise great engineering and organisational practices
Plan and manage progress on agreed goals and projects
Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
Practical knowledge of Linux and networking
Experience in technical presales
You are a dynamic person who loves to jump in new projects and interact with people
Excellent verbal and written communication skills in English
Passion and a track record of developing and growing people
Experience in leading, coaching and mentoring engineers
Organised and able to ensure your team delivers timely, high quality results
An exceptional academic track record from high school and, preferably, university as well
Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
Additional skills that you might also bring
Second language - Spanish or French preferred
Python knowledge
Experience collaborating with external partners
Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Seattle, WA 98101
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager is a person who is responsible for the management of sales and relationships with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchant's accounts.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track key account metrics and take the initiative to rectify/enhance the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
BA/BS degree in Business Administration, Sales or relevant field.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or similar role
Problem-solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation, and presentation skills
Strong verbal and written communication skills
Extensive, accurate product knowledge.
УдалённоCittà Vittoriosa, Malta; Praha, Czechia; Bucuresti, Romania; Krakow, Poland; Poland; Warsaw, Poland; Sofia, Bulgaria; Budapest, Hungary; Bratislava, Slovakia; Tallinn, Estonia; Riga, Latvia; Vilnius, Lithuania; Tbilisi, Georgia; Erevan, Armenia; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Yangon, Myanmar; Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Singapore; Bangkok, Thailand; Ho Chi Minh, Vietnam; Hà Nội, Vietnam
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
seniorCardiff, London or Remote (UK)
ГибридSalt Lake City, Utah
УдалённоHome based - EMEA
УдалённоThis role will be home based, managing a team in your time zone; Work remotely in a single major time zone