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Location: Paris, France About the Company Freedom24 is a brokerage and investment company headquartered in Cyprus, with representative offices in France, Germany, Italy, Lithuania, Bulgaria, the Netherlands, Portugal, Spaiт and Poland. The company provides clients with access to global stock exchanges, investment products, and brokerage services across the European market. We are currently launching a new strategic project - a digital bank in France. About the Project This is a greenfield project: there is no product, team, license, or infrastructure yet - all of it needs to be built from the ground up. We are looking for a director who will take full end-to-end ownership of the project: from strategy, licensing and team building to the first customer and scaling. Key Responsibilities Leading the turnkey launch of a digital bank: from concept to operational go-live: Product and operating strategy : retail products, SME, payment services, cards, online channels. Fintech architecture : designing the architecture and managing development of the bank's digital platform. Licensing : managing the banking license application process — liaising with the regulator, consultants, and auditors. Operating model : building risk management, compliance, KYC/AML, and customer service processes. Team : building and leading the team, hiring key executives and experts. Finance and planning : financial and strategic planning, budget formation and execution control. Representation : representing the company to regulators, partners, and investors. Negotiations and partnerships : negotiating with vendors, fintech providers, and payment systems. Requirements Proven experience launching a bank/neobank/fintech product from scratch, preferably in Europe. Understanding of French or European banking regulation (ACPR, ECB, PSD2, AML5/6, GDPR); experience obtaining a banking or EMI license is a strong plus. Experience building a team from the ground up (hiring key executives, organizational structure). Background in digital banking/fintech in a senior management role (COO, startup CEO, Head of Digital Banking, Country Manager, etc.). Understanding of technology: core banking systems, BaaS providers, payment infrastructure, mobile development (deep understanding of product and architecture, not necessarily hands-on technical expertise). Fluent in French and English (French is critical for working with the regulator and hiring the local team). Entrepreneurial mindset: ready to work in startup mode — from strategy to operational details. Nice to Have Personal network of contacts at ACPR/Banque de France or among licensing consultants. Experience working with BaaS platforms or partner banks in France. Experience raising investment/capital for a fintech project. Benefits Competitive salary and bonus scheme - the exact figure to be finalized at the final stages. Operational and business support from our operating hub in achieving the project's goals. A key leadership role in a strategically important project for the group - with real influence over architecture, product, and launch outcomes. Backing and resources of an established international investment group: the holding's legal, financial, HR, and IT infrastructure. The chance to build a bank and a team from a blank slate - a rare full-cycle launch experience for a professional at this level.

Location: Pasir Gudang, Malaysia Our Client Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality. Key Responsibilities Conduct research on current consumer market trends and emerging technologies to support the development of new food products. Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing. Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility. Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures. Conduct shelf-life studies for newly developed products to validate product stability and quality over time. Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS). Ensure compliance with food safety standards and certifications, including HACCP, GMP, FSSC 22000, BRC, IFS, and Halal requirements. Act as the team lead in the absence of the R&D Assistant Manager , providing guidance and ensuring continuity of day-to-day operations. Requirements Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development. 3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC). Familiarity with food safety and quality management standards is preferred. Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor. Strong analytical, problem-solving, and organizational skills. Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment. Proactive, detail-oriented, and able to work independently while managing multiple priorities.

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Dammam, Saudi Arabia We are looking for an experienced IT Solution Analyst – Business Solutions to support the eMarketPlace platform and related digital commerce solutions. The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective eCommerce and marketplace capabilities . The ideal candidate should have strong experience in eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions . Key Responsibilities & Accountabilities Analyze business requirements and translate them into functional and technical solution requirements. Support the design, implementation, and enhancement of eMarketPlace and eCommerce solutions . Work closely with business stakeholders to understand business processes, pain points, and future requirements. Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards. Support the implementation and optimization of CommerceTools and other commerce-related platforms. Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle. Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation. Support MACH architecture principles, including Microservices, API-first, Cloud-native, and Headless approaches. Support guided buying capabilities and digital procurement/customer purchasing journeys. Define and document requirements for eCatalogue solutions, product information, pricing, availability, and related marketplace capabilities. Develop functional specifications, user stories, process flows, use cases, and acceptance criteria. Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications. Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments. Work with development and testing teams to ensure that delivered solutions meet business and functional requirements. Support system testing, UAT, defect resolution, deployment, and post-production stabilization. Identify risks, dependencies, gaps, and opportunities associated with proposed solutions. Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards. Prepare solution documentation and maintain relevant technical and functional artifacts. Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions. Requirements 5–7 years of relevant experience in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains. Strong experience with eMarketPlace solutions and commerce platforms . Hands-on or strong functional experience with CommerceTools . Strong understanding of eCommerce and digital commerce architectures . Experience with MACH architecture and modern headless commerce concepts. Experience with guided buying and digital purchasing/procurement journeys. Experience with eCatalogue solutions and product/catalog management. Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.

Location: Dubai, United Arab Emirates We are looking for a dedicated and experienced Site Nurse to join our team and provide primary healthcare services at our construction site. The ideal candidate will be responsible for ensuring the health and safety of employees by providing first aid, managing medical emergencies, maintaining medical records, and promoting workplace wellness in compliance with UAE regulations. This role is ideal for a proactive healthcare professional who is comfortable working in a fast-paced construction environment and can respond effectively to workplace incidents. Key Responsibilities Provide immediate first aid and emergency medical treatment to employees and visitors on site. Assess injuries and illnesses and determine whether further medical attention or hospitalization is required. Monitor the health and wellbeing of employees and maintain accurate medical records. Administer prescribed medications and basic treatments within the scope of practice. Coordinate emergency response procedures and arrange ambulance services when necessary. Conduct regular inspections of first aid kits and ensure medical supplies are fully stocked. Assist in implementing occupational health and safety programs. Promote health awareness and educate employees on workplace safety and preventive healthcare. Support pre-employment and periodic medical examinations where required. Maintain confidential medical documentation in accordance with company policies and UAE regulations. Work closely with the HSE team to investigate workplace incidents and recommend preventive measures. Ensure compliance with DHA/MOH/DOH regulations and company health and safety policies. Requirements Bachelor's Degree or Diploma in Nursing. Valid DHA, MOH, or DOH Nursing License (or eligibility to obtain one). Minimum 2-3 years of nursing experience, preferably in a construction, industrial, or occupational health environment. Certification in Basic Life Support (BLS) is mandatory. ACLS is an advantage . Strong knowledge of workplace health and safety procedures. Excellent emergency response and first aid skills. Good communication and interpersonal skills. Ability to work independently and remain calm under pressure. Strong documentation and record-keeping skills. Proficient in Microsoft Office applications. Benefits Competitive salary package Employment visa Medical insurance Food, Transport and Accommodation Annual paid leave Career growth opportunities within a leading real estate development and construction company Professional and supportive work environment

Location: Uzbekistan; Georgia; Armenia; Kazakhstan; Poland; Serbia We help aspiring and experienced brokers develop practical expertise and build careers in Dubai’s real estate market. We offer in-person and online learning formats. We are looking for a Sales Manager to consult prospective students, manage warm leads, and guide clients through the full sales process Responsibilities: Consult warm leads provided by the marketing team and sell educational programs Communicate with clients primarily in English via WhatsApp, e-mail, phone calls Identify clients’ needs, present relevant training options, handle objections, and close deals Maintain accurate lead records and sales pipeline in AmoCRM Follow up with prospective clients and achieve individual sales targets Collaborate with the sales lead and the wider team to improve sales processes and communication scripts Requirements At least 1 year of sales experience, preferably in B2C sales English proficiency at B2 level or above, both spoen and written Russian proficiency will be an advantage, as part of the team is Russian-speaking Experience with CRM systems; AmoCRM experience is a plus Strong communication, negotiation, and client-consulting skills Ability to work independently in a remote environment Experience in real estate, education, courses, or premium services will be an advantage, but is not required Benefits Fully remote cooperation from any location Flexible compensation structure: fixed salary plus commission per sale (discussed individually). If this opportunity sounds like a good fit for you, we look forward to receiving your application! Thank you !

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next CEO Communications Director. About the job Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a CEO Communications Director to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels. This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy. Responsibilities In this role, you’ll: Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities. Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines. Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative. Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint. Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment. Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments. Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice. Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets. Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision. Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines. Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired: Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools. Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. Experience working inside a fast-paced agency environment as well as in-house . Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible applied research and identify high-potential use cases grounded in customer needs. We are looking for someone passionate about developing safe and beneficial artificial intelligence technologies. You thrive in ambiguous environments and can uncover latent, non-obvious use cases for nascent technologies, bringing these insights back to research. Your curiosity about user needs enables you to connect advanced technology to products that deliver real-world value. We seek experienced founders and product managers who can bridge research and ambitious product experimentation, with the ability to create and grow entirely new product categories enabled by AI. Responsibilities Lead vision, strategy, roadmap, and execution of frontier technologies that leverage the latest AI capabilities to solve real-world problems Partner with research to define, improve, and ship model capabilities within a research area Identify nascent research that could become transformative products Synthesize user insights into actionable requirements and evaluations Understand the AI landscape and ecosystem, ensuring we have an objective view of market capabilities and our position Work with and influence a diverse set of stakeholders, including research, product engineering, and platform engineering teams Minimum Qualifications Have a deep passion and curiosity for AI and LLMs. Use AI regularly. Are a first-principles thinker with the ability to navigate and execute amidst ambiguity, flexing into different domains based on the business problem at hand and finding simple, easy-to-understand solutions Possess a deep technical background with a strong grasp of AI/ML concepts and are willing to go deep on technical solutions; have a data-driven mindset with working proficiency in Python and SQL Have strong user empathy and the ability to synthesize vague or contradictory feedback into actionable priorities Have a track record of launching ambitious products that have achieved distribution or commercial success Have intellectual curiosity without ego—comfortable asking questions and learning independently Think creatively about the risks and benefits of new technologies, moving beyond past checklists and playbooks Have a creative, hacker spirit and love solving puzzles Preferred Qualifications Have 5+ years in product management, with experience launching new products and scaling existing ones (founder background is a plus) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Coordinator (Contract Role) Los Angeles, CA *12-month contract The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. RESPONSIBILITIES Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate teams as necessary. Assists in day-to-day IT queue support operations with some supervision Provide first-level basic support for end user issues A point of contact to the customer for all types of service requests. Maintains documentation with updates and changes Triage service requests to address urgency and scope of impact. Update KPI Dashboards weekly. Develops and reports on JIRA dashboard analytics to drive support performance improvements Work across other studios to bring ticket handling improvements and optimization across PSS REQUIRED SKILLS Basic computer and operating system skills Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment Excellent written and oral communication skills are required Experience in a role involving direct customer contact (internal and external customers) Ability to work in a team and communicate effectively. Experience with Jira Service Management or other IT Service Management (Ticketing) tools NICE-TO-HAVE SKILLS CompTIA A+ Certification Self-starter and ability to work with limited supervision Degree in an IT associated field of study At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $36 — $50 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team builds the systems that detect and mitigate misuse of our AI models, from individual policy violations to sophisticated, coordinated attacks. A growing part of that work depends on lightweight detection methods trained on model internals, which let us identify harmful behavior cheaply and at scale. This work feeds directly into Anthropic's Responsible Scaling Policy commitments. We're looking for an engineer to own the infrastructure behind that research. This is the tooling our researchers rely on to run experiments, train detection methods, and select detections for launch. It sits between research and production: researchers depend on it for fast iteration, and our detection systems depend on it for reliable, correct results as our models continue to change. Running machine learning workloads at our scale often requires solving novel systems problems. You'll identify those problems and build the abstractions, pipelines, and tooling that keep the research loop fast as requirements shift underneath you. Strong candidates will have a track record of solving large-scale systems and data problems and will be excited to grow deep machine learning expertise alongside it. Key responsibilities Build and scale the infrastructure and data pipelines behind Safeguards machine learning research Own the training, evaluation, and scoring workflows researchers use, with a focus on cutting the time between an idea and a result Design tooling and interfaces, including libraries and command line tools, that researchers can use directly without needing to understand the systems underneath Build correctness and sanity checking into the stack, so results stay trustworthy as models and workloads evolve Take the highest-value research workflows from experiments to reliable, production-grade jobs Improve the throughput, cost, and reliability of large-scale inference and scoring workloads Partner closely with researchers and engineers across Safeguards to understand their workflows, anticipate how their needs will change, and design for that ahead of time Minimum qualifications Strong software engineering fundamentals and hands-on coding ability, with proficiency in Python Experience building and operating data-intensive or distributed systems in production Experience building tooling or infrastructure that other engineers or researchers use as a dependency Comfort working across the research-to-deployment pipeline, from exploratory experiments to production systems Ability to debug performance and correctness problems across an unfamiliar stack Strong written and verbal communication skills, and a collaborative approach to technical decisions Preferred qualifications Experience with high-performance, large-scale machine learning systems Familiarity with language modeling and transformers, including working with model internals Experience with machine learning framework internals, GPU or accelerator programming, or inference optimization Experience building experiment tracking, caching layers, or evaluation harnesses for research teams Experience with probes, interpretability, or classifier development Interest in the misuse risks of AI systems and a desire to work on mitigating them The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $500,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients. Responsibilities Conduct calls to set appointments for licensed sales professionals. Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products. Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors. Make 50+ outbound calls per day. Learn financial markets and portfolio strategies. Assist senior sales professionals within assigned territory. Effectively partner with the external wholesaler and the regional distribution team. Utilize contact management systems to capture information and schedule follow up activities. Prepare for and pass necessary licenses. Qualifications Bachelor's Degree 0-2 years of relevant experience Sales and client service experience, within financial services industry is a plus Excellent relationship, follow-up, and communication skills General knowledge of the financial services industry Motivated, mature, trustworthy, and a team player Highly organized and able to prioritize in a fast-paced environment Knowledge of private markets, structured products, and options is a plus Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date Benefits iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Anywhere in Québec La santé n'attend pas. Pas le temps que les symptômes s'aggravent. Pas six mois d'attente pour un rendez-vous. Pas le temps que le système rattrape son retard. C'est pourtant ainsi que fonctionne la santé aujourd'hui : on attend, jusqu'à ne plus pouvoir. Alan existe pour mettre fin à l'attente. La santé est un droit universel, et nous sommes convaincus que ce droit ne prend tout son sens que lorsqu'il va de pair avec la prévention. Il faut cesser de voir la santé comme quelque chose que l'on répare pour la penser comme quelque chose que l'on construit, jour après jour. Ce n'est pas qu'une question de volonté : c'est le système de santé lui-même qui doit fonctionner pour tous, et de façon durable. C'est pourquoi nous bâtissons la nouvelle référence en matière d'assurance prévention. Alan est la première entreprise à réunir l'assurance, la prévention et les soins dans une seule expérience, saluée par nos membres. Nous vivons une aventure hors du commun : construire une entreprise de premier plan à l'échelle mondiale, portée par une culture unique https://alan.com/en/careers. Nous comptons déjà plus de 40 000 entreprises clientes de toutes tailles, couvrons plus d'un million de membres et avons dépassé les $1B d'ARR. La prévention comme nouvelle norme : voilà ce que nous construisons avec notre équipe de plus de 800 personnes. Si cela vous parle, sachez que nous recrutons en France, en Espagne, en Belgique et au Canada. Et au-delà. 🐼 Qui sommes-nous ? Vous. En mieux. Avec Alan. La vision d'Alan est de faire de la prévention la nouvelle norme des soins, pour tous. Notre mission : aider chacun à vivre en bonne santé jusqu'à 100 ans, et permettre aux employeurs de faire des avantages santé leur investissement le plus précieux, plutôt qu'un simple centre de coûts. Nous bâtissons un partenaire santé intégré de bout en bout, qui réunit sans couture l'assurance et une offre de soins intelligente au sein d'un même système. En reliant toutes les dimensions du soin — privé, public et en accès direct — nous créons une expérience de santé pensée autour du membre. Nous accompagnons chacun pour prendre soin de soi au quotidien et vivre en meilleure santé. 🤘 Comment travaillons-nous ? Celles et ceux qui rejoignent Alan sont toujours surpris et séduits par notre méthode de travail. Un ensemble de valeurs culturelles https://alan.com/about/company-culture guide notre façon de faire, parmi lesquelles : 🎯 Ce qui nous anime — Aider nos membres à vivre en meilleure santé 1. La mission avant tout : penser à long terme et placer la réussite de notre mission au premier plan. 2. Satisfaire le membre et le client : nous sommes entièrement tournés vers la résolution de leurs problèmes et la création des expériences les plus agréables. 🏆 Comment nous cultivons l'excellence — Recruter les meilleurs et leur donner les moyens de réussir 1. Champions de l'excellence : des standards très élevés et une forte densité de talents. 2. Responsabilité distribuée : des « despotes éclairés » qui assument pleinement leurs décisions et leurs résultats. 3. Radicalement transparents : toute l'information est accessible et couchée par écrit en priorité, pour que chacun décide au mieux, de façon asynchrone. 🤝 Comment nous progressons ensemble — Nous aider mutuellement grâce aux feedbacks honnêtes et à une pensée audacieuse 1. Alchimie optimiste : des optimistes qui collaborent avec une bienveillance sincère et soutiennent leurs coéquipiers. 2. Challengers empathiques : des feedbacks directs et bienveillants, doublés d'encouragements, pour progresser ensemble sur le plan professionnel. 3. Contrariens audacieux et créatifs : penser autrement et oser de nouvelles approches pour viser l'excellence. ⚡ Comment nous avançons rapidement — Combattre la complexité et nous concentrer sur l'essentiel 1. Rigoureux dans l'exécution : agir avec détermination et une concentration qui fait fructifier le succès dans la durée. 2. Se battre pour la simplicité : uniquement des processus à fort impact, et une frugalité intelligente. 🙌 Qui recherchons-nous ? 🙌 Nous recherchons un psychothérapeute pour notre nouveau service de téléthérapie destiné à nos membres au Québec. Si vous avez envie d'être à l'avant-garde de l'innovation et de rejoindre une équipe exceptionnelle, ce poste est fait pour vous. Fidèles à nos valeurs de simplicité, de transparence et de prévention, nous sommes pleinement mobilisés pour offrir une expérience remarquable aux Québécoises et aux Québécois, avec le lancement de notre service au Québec et partout au Canada 🇨🇦 (les permis valables dans plusieurs provinces sont donc les bienvenus !). 🌳 Critères de sélection : * Maîtrise du français à l'oral et à l'écrit (langue maternelle ou niveau équivalent), les séances avec nos membres au Québec se déroulant majoritairement en français. * Détenir le droit d'exercer la psychothérapie au Québec, c'est-à-dire l'un des statuts suivants : Psychologue membre en règle de l'Ordre des psychologues du Québec (OPQ) ; ou Titulaire du permis de psychothérapeute délivré par l'OPQ, à titre de membre en règle d'un ordre professionnel habilité — notamment l'Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (OTSTCFQ) ou l'Ordre des conseillers et conseillères d'orientation du Québec (OCCOQ) ; ou * Médecin membre du Collège des médecins du Québec autorisé à exercer la psychothérapie. Connaissance du français reconnue aux fins de l'admission à l'ordre professionnel : les personnes n'ayant pas fait leurs études en français doivent avoir réussi l'examen de français de l'Office québécois de la langue française (OQLF), conformément à la Charte de la langue française. * Bonne connaissance de la TCC (thérapie cognitivo-comportementale), de la thérapie des schémas, de l'EMDR ou de la thérapie ACT. * Des spécialités en phase avec les besoins de nos membres : stress, épuisement professionnel, estime de soi, dépression et traumatismes. * Une spécialisation en thérapie auprès des adultes. * De 5 à 7 ans d'expérience professionnelle au minimum. * Une disponibilité d'au moins 3 heures par semaine. * Une réelle aisance avec les outils et plateformes numériques. * Une preuve d'assurance responsabilité professionnelle (minimum de 5 M$ CA). ⭐ Des atouts supplémentaires : * La maîtrise d'une autre langue (anglais, espagnol, arabe, créole, etc.). * Un permis d'exercice dans une autre province (p. ex. Ontario, Colombie-Britannique ou Alberta). * Une formation en thérapie cognitive basée sur la pleine conscience (MBCT). ⚡️ Processus de recrutement : Le processus se déroule en deux étapes. Vous pourrez bien sûr poser toutes vos questions : nous recherchons des personnes exceptionnelles et tenons à ce que vous mesuriez pleinement l'aventure qui vous attend. * Premier entretien : * Rencontre avec l'équipe Alan (30-45 minutes), pour faire connaissance et préciser notre organisation et nos attentes. * Deuxième entretien : * Entretien technique (45 minutes) avec Lydia Martin, responsable du programme mondial de santé mentale d'Alan. Titulaire d'un doctorat en psychologie, elle échangera avec vous sur votre expertise et vos connaissances thérapeutiques. Feedback : dans l'esprit de transparence propre à Alan, nous nous efforçons de donner du feedback à chaque étape et de revenir vers vous sous 48 heures (les fins de semaine ne comptent pas !). 🙌 Avantages et privilèges Chez Alan, vous contribuez à bâtir la plateforme de santé mentale de nouvelle génération, qui donne à de nombreuses personnes accès à un accompagnement personnalisé. Voici ce que nous offrons : * Une rémunération attrayante. * Une grande souplesse d'horaire et de lieu de travail : vous pouvez travailler depuis votre domicile ou votre cabinet (les rendez-vous avec nos membres se déroulent en téléconsultation). * La possibilité de rejoindre une communauté soudée de thérapeutes, où grandir, échanger et apprendre ensemble. * L'accès à une patientèle en croissance. * La chance de contribuer à déstigmatiser la santé mentale et à y ancrer une approche préventive. * La participation à une réunion d'équipe d'une heure chaque mois. Note importante : nous recrutons des personnes, pas des rôles. Après avoir lu cette description, si vous avez le sentiment de ne pas réunir tous les prérequis, mais que le poste correspond à là où vous en êtes ou à ce vers quoi vous souhaitez évoluer, nous vous encourageons à postuler. Tout le monde n'ira pas au bout de notre processus de recrutement, mais chacun, aussi sous-représenté soit-il, devrait se sentir libre de tenter sa chance : il n'y a que des apprentissages, ou des réussites, à en tirer. 🔖 Pour en savoir plus, consultez nos pages À propos d'Alan https://alan.com/aboutet Carrières https://alan.com/careers, ainsi que notre Medium https://medium.com/alan, notre blogue https://blog.alan.com et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly. The Role As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product. What you'll do: Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum. Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences. Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience. Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients. Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development. What you'll need: Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure. 8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions. 4+ years of experience leading, managing, and developing high-performing technical teams. Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans. A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate. Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions. Passion for and understanding of blockchain technologies Strong collaboration skills with both internal and external teams Experience writing Rust, Solidity or Golang. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers: This role cannot be performed in California, or Colorado. Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Ciudad de México, Mexico; Moscow, Russia Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required. Key Responsibilities: Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers. Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis. Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market. Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives. Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences. Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization. Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns. Key Requirements: Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory. Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content). Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ. Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail. Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams. Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving. What We Offer Remote or hybrid work format, with business trips as required. Official employment under local labor law; contractor arrangements available for candidates from other countries. The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico. A data-driven environment where campaigns are core to customer lifecycle management and business growth. Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Ciudad de México, Mexico; Moscow, Russia Workplace: remote At NOVACARD , we’re redefining how people use credit. We are the first interest-free and no-annual-fee credit card in Mexico , designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit , only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals. About the Role: We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required. Key Responsibilities: Mobile Experience Strategy: Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers. Customer Journey Design: Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints. Product Metrics & User Behavior: Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data. Design Process Leadership: Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features. Ecosystem Integrations: Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem. Cross-Functional Collaboration: Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience. Continuous Improvement: Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals. Key Requirements: Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes. Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility. Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters. Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions. Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly. Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment. Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision. What We Offer Remote or hybrid work format, with business trips as required. Official employment under local labor law; contractor arrangements available for candidates from other countries. The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily. A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement. Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.

Location: Mississauga, Ontario Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: London Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements. Location: UK Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate government procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior government officials and departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints - Drive alignment between product development priorities and specific government requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers (public sector, defence contractors). - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government organisations procure, evaluate, and deploy technology - Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain UK government security clearance (Top Secret preferred) Nice to Have: - Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance - Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role requires eligibility for UK government security clearance. Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers. However, we will also consider exceptional candidates who: - Currently hold UK government Secret clearance and are eligible for TS upgrade - Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process - Have a previous government security clearance that has lapsed Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway. What Makes This Role Unique This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.