Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Austin, Texas office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$112,635.50
—
$135,167.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.
This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.
What you'll do
Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.
What you'll bring
Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.
About the team
We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Oakland, California office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$120,691
—
$144,835 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Ohio
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Here's the honest pitch: field sales is a brand-new motion at Filevine, and we're looking for the person who builds it. Not runs a proven playbook — writes it. You'll be the first Filevine salesperson to plant a flag in your territory, and everything you learn on the ground becomes the blueprint for the reps who come after you. If "figure it out and build it from scratch" makes you lean in rather than flinch, keep reading.
This is a true outside sales role. You'll be in the field at least four days a week — walking into law firms, meeting paralegals and attorneys face-to-face, working bar association events, and becoming the most familiar name in your territory for deposition services.
This isn't an email job. It's not a Zoom job. You win by showing up — consistently, professionally, and with something useful to say every time. You'll also need range: the ability to build rapport in the reception area and get your foot in the door with a paralegal, and the sophistication to sit across from a managing partner and hold your own on price, value, and strategy. This is a premium-priced product in a market full of commodity providers — so you have to be able to sell the difference, not just the service. If you love the rhythm of door-to-door selling, can navigate a downtown legal corridor, and have the discipline to run a territory like your own small business, you'll thrive here. There is no ceiling on your earnings
What You'll Do
Build the playbook. As the first rep in your territory, you'll test what works, document it, and help shape the model Filevine scales from. Your wins and your lessons both matter.
Own a defined geographic territory and build a daily route plan that maximizes face-to-face time with litigation attorneys, paralegals, legal assistants, and firm administrators.
Spend at least four days per week in the field — walking into firms, dropping by reception, scheduling lunches, and turning every visit into a relationship.
Get your foot in the door at every level: earn trust with paralegals and legal staff, then work your way up to the conversations with managing partners and firm administrators who sign off on the deal.
Sell Filevine's full deposition stack — court reporting, remote depositions, and AI-powered products including Depo CoPilot — as a premium offering in a commodity market. You'll own the "why we're worth it" story.
Drive initial customer enablement, training, and product adoption — get new firms up and running, walk them through their first depositions, and make sure they're confident with the product. (A dedicated in-house team handles full, ongoing trainings; your job is to spark and seed adoption.)
Attend local and regional industry events: bar association meetings, CLEs, paralegal association mixers, and trial lawyer chapters. Be the visible Filevine presence in your market.
Run disciplined prospecting: outbound calls, drop-bys, follow-ups, and a tight cadence on every account.
Maintain accurate, up-to-date records of every visit, conversation, and opportunity in CRM (Salesforce). Forecast projected targets and deals.
Partner closely with Operations, Scheduling, and Client Success to deliver a seamless deposition experience.
You'll Crush This Role If You Have
3–5+ years of outside sales experience, ideally selling into law firms or to attorneys — court reporting, legal videography, e-discovery, medical records retrieval, or legal tech.
An existing network in the local legal community.
A builder's mindset — you're energized by white space, ambiguity, and being the one who figures out what works before there's a manual for it.
A proven track record of building a book of business from in-person relationships — not inbound leads.
The range to connect with anyone in the building: warm and credible with a paralegal, sharp and strategic with a managing partner.
Demonstrated ability to learn a new industry quickly and translate insights to subject-matter experts (in this case, litigators).
Comfort selling a premium product against cheaper alternatives — you know how to make value the conversation instead of price.
High activity, high agency: you build your own pipeline, run your own day, and don't wait for marketing to hand you names.
Comfort walking into a law firm cold, navigating gatekeepers, and earning a first conversation.
A valid driver's license and reliable transportation; you live in or near your assigned territory.
Nice to Have
A referral network of attorneys, court reporters, videographers, and adjacent service providers.
Familiarity with deposition workflows, litigation timelines, and how legal services are purchased.
Compensation Information: $110,000 - $140,000 + commission
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Jacksonville, Florida
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Here's the honest pitch: field sales is a brand-new motion at Filevine, and we're looking for the person who builds it. Not runs a proven playbook — writes it. You'll be the first Filevine salesperson to plant a flag in your territory, and everything you learn on the ground becomes the blueprint for the reps who come after you. If "figure it out and build it from scratch" makes you lean in rather than flinch, keep reading.
This is a true outside sales role. You'll be in the field at least four days a week — walking into law firms, meeting paralegals and attorneys face-to-face, working bar association events, and becoming the most familiar name in your territory for deposition services.
This isn't an email job. It's not a Zoom job. You win by showing up — consistently, professionally, and with something useful to say every time. You'll also need range: the ability to build rapport in the reception area and get your foot in the door with a paralegal, and the sophistication to sit across from a managing partner and hold your own on price, value, and strategy. This is a premium-priced product in a market full of commodity providers — so you have to be able to sell the difference, not just the service. If you love the rhythm of door-to-door selling, can navigate a downtown legal corridor, and have the discipline to run a territory like your own small business, you'll thrive here. There is no ceiling on your earnings
What You'll Do
Build the playbook. As the first rep in your territory, you'll test what works, document it, and help shape the model Filevine scales from. Your wins and your lessons both matter.
Own a defined geographic territory and build a daily route plan that maximizes face-to-face time with litigation attorneys, paralegals, legal assistants, and firm administrators.
Spend at least four days per week in the field — walking into firms, dropping by reception, scheduling lunches, and turning every visit into a relationship.
Get your foot in the door at every level: earn trust with paralegals and legal staff, then work your way up to the conversations with managing partners and firm administrators who sign off on the deal.
Sell Filevine's full deposition stack — court reporting, remote depositions, and AI-powered products including Depo CoPilot — as a premium offering in a commodity market. You'll own the "why we're worth it" story.
Drive initial customer enablement, training, and product adoption — get new firms up and running, walk them through their first depositions, and make sure they're confident with the product. (A dedicated in-house team handles full, ongoing trainings; your job is to spark and seed adoption.)
Attend local and regional industry events: bar association meetings, CLEs, paralegal association mixers, and trial lawyer chapters. Be the visible Filevine presence in your market.
Run disciplined prospecting: outbound calls, drop-bys, follow-ups, and a tight cadence on every account.
Maintain accurate, up-to-date records of every visit, conversation, and opportunity in CRM (Salesforce). Forecast projected targets and deals.
Partner closely with Operations, Scheduling, and Client Success to deliver a seamless deposition experience.
You'll Crush This Role If You Have
3–5+ years of outside sales experience, ideally selling into law firms or to attorneys — court reporting, legal videography, e-discovery, medical records retrieval, or legal tech.
An existing network in the local legal community.
A builder's mindset — you're energized by white space, ambiguity, and being the one who figures out what works before there's a manual for it.
A proven track record of building a book of business from in-person relationships — not inbound leads.
The range to connect with anyone in the building: warm and credible with a paralegal, sharp and strategic with a managing partner.
Demonstrated ability to learn a new industry quickly and translate insights to subject-matter experts (in this case, litigators).
Comfort selling a premium product against cheaper alternatives — you know how to make value the conversation instead of price.
High activity, high agency: you build your own pipeline, run your own day, and don't wait for marketing to hand you names.
Comfort walking into a law firm cold, navigating gatekeepers, and earning a first conversation.
A valid driver's license and reliable transportation; you live in or near your assigned territory.
Nice to Have
A referral network of attorneys, court reporters, videographers, and adjacent service providers.
Familiarity with deposition workflows, litigation timelines, and how legal services are purchased.
Compensation Information: $110,000 - $140,000 + commission
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Denver, Colorado office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$112,635.50
—
$135,167.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Orlando, Florida
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Here's the honest pitch: field sales is a brand-new motion at Filevine, and we're looking for the person who builds it. Not runs a proven playbook — writes it. You'll be the first Filevine salesperson to plant a flag in your territory, and everything you learn on the ground becomes the blueprint for the reps who come after you. If "figure it out and build it from scratch" makes you lean in rather than flinch, keep reading.
This is a true outside sales role. You'll be in the field at least four days a week — walking into law firms, meeting paralegals and attorneys face-to-face, working bar association events, and becoming the most familiar name in your territory for deposition services.
This isn't an email job. It's not a Zoom job. You win by showing up — consistently, professionally, and with something useful to say every time. You'll also need range: the ability to build rapport in the reception area and get your foot in the door with a paralegal, and the sophistication to sit across from a managing partner and hold your own on price, value, and strategy. This is a premium-priced product in a market full of commodity providers — so you have to be able to sell the difference, not just the service. If you love the rhythm of door-to-door selling, can navigate a downtown legal corridor, and have the discipline to run a territory like your own small business, you'll thrive here. There is no ceiling on your earnings
What You'll Do
Build the playbook. As the first rep in your territory, you'll test what works, document it, and help shape the model Filevine scales from. Your wins and your lessons both matter.
Own a defined geographic territory and build a daily route plan that maximizes face-to-face time with litigation attorneys, paralegals, legal assistants, and firm administrators.
Spend at least four days per week in the field — walking into firms, dropping by reception, scheduling lunches, and turning every visit into a relationship.
Get your foot in the door at every level: earn trust with paralegals and legal staff, then work your way up to the conversations with managing partners and firm administrators who sign off on the deal.
Sell Filevine's full deposition stack — court reporting, remote depositions, and AI-powered products including Depo CoPilot — as a premium offering in a commodity market. You'll own the "why we're worth it" story.
Drive initial customer enablement, training, and product adoption — get new firms up and running, walk them through their first depositions, and make sure they're confident with the product. (A dedicated in-house team handles full, ongoing trainings; your job is to spark and seed adoption.)
Attend local and regional industry events: bar association meetings, CLEs, paralegal association mixers, and trial lawyer chapters. Be the visible Filevine presence in your market.
Run disciplined prospecting: outbound calls, drop-bys, follow-ups, and a tight cadence on every account.
Maintain accurate, up-to-date records of every visit, conversation, and opportunity in CRM (Salesforce). Forecast projected targets and deals.
Partner closely with Operations, Scheduling, and Client Success to deliver a seamless deposition experience.
You'll Crush This Role If You Have
3–5+ years of outside sales experience, ideally selling into law firms or to attorneys — court reporting, legal videography, e-discovery, medical records retrieval, or legal tech.
An existing network in the local legal community.
A builder's mindset — you're energized by white space, ambiguity, and being the one who figures out what works before there's a manual for it.
A proven track record of building a book of business from in-person relationships — not inbound leads.
The range to connect with anyone in the building: warm and credible with a paralegal, sharp and strategic with a managing partner.
Demonstrated ability to learn a new industry quickly and translate insights to subject-matter experts (in this case, litigators).
Comfort selling a premium product against cheaper alternatives — you know how to make value the conversation instead of price.
High activity, high agency: you build your own pipeline, run your own day, and don't wait for marketing to hand you names.
Comfort walking into a law firm cold, navigating gatekeepers, and earning a first conversation.
A valid driver's license and reliable transportation; you live in or near your assigned territory.
Nice to Have
A referral network of attorneys, court reporters, videographers, and adjacent service providers.
Familiarity with deposition workflows, litigation timelines, and how legal services are purchased.
Compensation Information: $110,000 - $140,000 + commission
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: United States; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, Public Sector, you’ll work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, across US federal agencies and state, local and education (SLED) organizations. Your mission is to turn mission needs, legacy workflows and complex stakeholder dynamics into a clear picture of the most important problem, what the product needs, and where the impact is.
No two days are the same, but as a Deployment Strategist you can expect to:
- Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find the highest-impact opportunities for AI agents in citizen- and student-facing and operational workflows (e.g. benefits and licensing, 311 and contact centers, case management, admissions and student services, internal service desks).
- Own flagship deals end-to-end: identify the use case, shape the commercial structure alongside GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close.
- Embed with customer teams, including time onsite (in secure facilities for federal work), and own delivery outcomes as if you were part of their team.
- Guide customers on agent design, orchestration, and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted.
- Partner with Forward Deployed Software Engineers and Solution Engineers to build and demo solutions, present to audiences from technical teams to agency heads and elected or appointed officials, and feed field insights back to Product and Research.
Requirements
- U.S. citizenship and an active U.S. government security clearance for federal engagements.
- 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company.
- Familiarity with public sector buying and compliance (e.g. GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners.
- Basic Python and API integration skills, enough to prototype, demo and talk credibly with engineering teams, plus familiarity with LLM and AI agent frameworks.
- Excellent communication and problem-solving skills, with a track record of owning ambiguous, complex projects through to delivery.
LOCATION
This role is remote-first, so it can be executed from anywhere in the United States. There is a preference for candidates to be based in Washington, DC. Expect regular travel for customer onsites.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
About Filevine
Filevine is forging the future of legal work with cloud-based workflow and AI-powered tools. We have a reputation for intuitive, configurable, and streamlined technology that helps legal professionals, from those entering law today to established firms, manage their organizations and serve clients better.
Recognized by Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country, we’re on a mission to be the go-to legal platform for all legal professionals, regardless of practice area.
Role Overview
We are seeking an Email & Lifecycle Marketing Manager to join our content team. In this role, you will own the end-to-end messaging, campaign strategy, and execution of all email communications originating from Filevine to both prospects and customers across the entire buyer journey. With a core focus on customer activation, prospect engagement, and pipeline generation, you will bring a high level of operational and analytical rigor to monitoring, analyzing, and optimizing channel performance. You will serve as the champion of our email communications, ensuring every touchpoint strictly aligns with brand standards, adheres to robust quality controls, and accelerates customer progression through the funnel.
Key Responsibilities
Pipeline Generation & Lifecycle Strategy:
Drive top-of-funnel acquisition, engagement, and customer lifecycle progression through strategic email communications focused on pipeline creation and retention, spanning the full customer lifecycle from top-of-funnel nurture through onboarding, retention, and expansion.
Rigorous Testing & Optimization:
Design, execute, and manage a continuous email testing roadmap using A/B and multivariate experiments grounded in statistical rigor to optimize open rates, CTRs, and conversion outcomes.
Process & Quality Management:
Implement and maintain scalable email creation, proofreading, and QA workflows to guarantee 100% error-free, high-quality communications across all prospect and customer touchpoints.
Brand & Design Compliance:
Apply a keen eye for detail and visual aesthetics to ensure all email copy, layouts, and designs strictly conform to Filevine's brand standards.
Performance Monitoring & Analytics:
Continually monitor campaign metrics with a high degree of analytical rigor, delivering actionable insights and executive reporting to optimize future strategy and channel health.
Cross-Functional Collaboration:
Partner closely with creative, product, demand generation, and marketing teams to translate complex themes into high-converting email campaigns.
Qualifications
5+ years of experience managing email communications, lifecycle strategy, and channel growth.
Demonstrated track record of success in driving pipeline generation, customer activation & retention, and managing high-performing lifecycle channels.
High level of analytical and operational rigor in monitoring channel metrics and executing data-driven A/B testing roadmaps.
Highly process-oriented with exceptional project management and cross-functional coordination skills.
Preferred Technical Acumen
Proficiency with leading Email Service Providers (ESPs), marketing automation platforms (e.g., Marketo, HubSpot, Pardot), and CRM systems.
Strong understanding of email rendering across desktop and mobile devices, responsive email templates, and basic HTML/CSS for troubleshooting.
Familiarity with email deliverability standards, spam filters, list hygiene, and compliance guidelines (CAN-SPAM, GDPR, CCPA).
Deep experience with web analytics, UTM tracking methodologies, and A/B testing platforms to systematically measure and report on pipeline impact.
Work Location Expectation: Filevine maintains offices in Salt Lake City, San Francisco, Chicago, and New York. Candidates based in or near these metropolitan areas will work on a hybrid or in-office schedule, while candidates located outside these regions are eligible for remote work
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a As the Manager of Sales Compensation Systems and Analytics, you’ll operate at the center of go-to-market execution —- owning the systems, data, and analytics that power how Fivetran + dbt labs pays its sellers and measures performance against quota. You’ll build and scale the compensation infrastructure, deliver accurate and timely commissions, and provide insights that inform plan design and executive decisions. You’ll partner closely with Sales Leadership, Revenue Operations, Sales Strategy, Revenue Accounting, Payroll, Legal, and Analytics.
This role reports to the Sr. Director, Global Sales Compensation and blends sales compensation administration, systems ownership, data analytics, and operational execution. You’ll drive the automation and accuracy of our commission processes, help scale our compensation platform for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function.
This is a high-impact role ideal for someone who is passionate about leveraging systems, data, and analytics to motivate sales performance and drive operational excellence in a high-growth, cross-functional environment.
This is a full-time role with opportunities to connect and build as a team.
What You’ll Do
Compensation Systems Ownership:
Own the configuration, administration, and roadmap of our sales compensation platform (e.g., Xactly, CaptivateIQ, Varicent, or similar), including plan builds, crediting rules, quota and territory loads, and integrations with Salesforce, the data warehouse, and HRIS/Payroll. Partner with Systems and IT on releases, testing, and enhancements.
Commission Operations:
Oversee the end-to-end monthly and quarterly commission calculation, validation, and payout cycle, ensuring accuracy, timeliness, and compliance with plan documents, including crediting for subscription and consumption-based bookings, overages, and renewals
Plan Design Support:
Partner with Sales Strategy, Finance, and GTM leadership to model, build, and launch annual and in-year compensation plans, quota structures, and SPIFs; quantify cost of sales and the financial impact of plan changes.
Analytics & Insights:
Deliver analysis on plan effectiveness, attainment distribution, pay-for-performance alignment, quota capacity, and comp cost as a percent of ARR/bookings to inform decisions by the CRO, CFO, and Sales Leadership.
Accruals & Forecasting:
Partner closely with Revenue Accounting and FP&A on commission accruals, ASC 340-40 capitalization, variance analysis, and forecast-to-actual tracking of variable compensation expense.
Governance & Controls:
Own SOX-compliant controls, audit readiness, plan documentation, and dispute resolution processes; ensure data integrity and reconciliation between source systems, the comp platform, and payroll.
Automation & Reporting Infrastructure:
Use AI tools, SQL (BigQuery), or Python to automate data pulls, build repeatable and auditable processes, and improve the accuracy, speed, and transparency of commission calculations; partner with Analytics, AI Transformation, and Systems on data quality and self-serve reporting.
Seller Experience & Reporting:
Create automated, executive-ready dashboards and statements (e.g., Looker, Tableau) that give sellers and managers clear, real-time visibility into attainment, earnings, and pipeline-to-pay, and that distill trends into actionable recommendations for GTM leadership.
Team Leadership:
Provide technical guidance, review work, and help raise the process and analytical standards of the Sales Compensation team
Skills We’re Looking For
5-7 years of experience in sales compensation, sales operations, revenue operations, or FP&A, with hands-on administration of a compensation platform
Expert-level analytical modeling: builds compensation models from scratch, including cost-of-program scenarios, pay-positioning analysis, attrition and retention-risk modeling, and sensitivity and tradeoff analysis
Built with AI: has personally used AI tools (LLMs, assistants, or automation and agent platforms) to build compensation tools, models, or workflows others rely on, and can explain how they work and how outputs were checked for accuracy
Technical aptitude: working proficiency in SQL, Python, or similar scripting; experience with Salesforce, BI tools (e.g., Looker), and data warehouses (e.g., BigQuery, Snowflake)
Must have CaptivateIQ
Statistical judgment: knows when market data is credible or a sample is too small, and presents ranges without false precision
Compensation expertise: job architecture, compensation frameworks, market pricing, pay cycles, global compensation practices, and pay-for-performance design, with knowledge of competitor compensation at high-growth tech companies
Reasons from first principles: balances best practice with what the business needs and can rebuild a framework when the standard approach does not fit
Trusted advisor to senior leaders on sensitive, high-stakes compensation decisions (offers, promotions, retention, org changes), influencing outcomes through data and judgment rather than authority
Operational excellence: connects systems, stakeholders, and programs to deliver compensation end to end, accurately and on time
Clear communicator: turns complex analysis into a crisp recommendation an executive can act on in one conversation
Experience with usage-based or consumption pricing models and the associated compensation design challenges strongly preferred
Bonus Skills
Experience with Tableau or other BI tools, or building dashboards for leaders
Experience supporting GTM or sales organizations at a high-growth tech company
Experience scaling compensation programs through hypergrowth, IPO, or major organizational change
Background in a quantitative field (e.g., finance, statistics, engineering), or equivalent experience
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$148,104
—
$185,130 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Own full-cycle recruiting for technical roles (engineering, product, data, and infrastructure) or go-to-market roles (Account Executives, Sales leaders, Sales Engineer etc) and Corporate roles, creating a positive experience for candidates, interviewers, and Hiring Managers
- Partner closely with hiring managers as a trusted advisor to build role profiles, set hiring priorities, and understand the talent market for each function
- Create and run sourcing strategies across multiple channels for active and passive candidates, including competitive Technical, Sales and Corporate talent from SaaS and enterprise tech companies
- Assess candidates for function-specific skills, such as technical skill for Engineering roles or quota attainment, deal size, and sales motion for Sales roles
- Track and analyze recruiting metrics, and report to Hiring Managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5-8+ years of full-cycle recruiting experience at a high-growth tech company. Early-stage startup experience preferred
- Proven success hiring for Technical or Sales/GTM and Corporate roles, including outbound sourcing and closing senior candidates
- A strong network and good market knowledge of Technical talent, Corporate talent or Sales talent in Japan (enterprise SaaS, AEs, sales leadership)
- Ability to build strong relationships with hiring managers and interview teams across functions
- Strong written and spoken English and Japanese
EVEN BETTER...
- Experience with Ashby ATS
- Experience hiring a global or US-headquartered tech company
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Here's the honest pitch: field sales is a brand-new motion at Filevine, and we're looking for the person who builds it. Not runs a proven playbook — writes it. You'll be the first Filevine salesperson to plant a flag in your territory, and everything you learn on the ground becomes the blueprint for the reps who come after you. If "figure it out and build it from scratch" makes you lean in rather than flinch, keep reading.
This is a true outside sales role. You'll be in the field at least four days a week — walking into law firms, meeting paralegals and attorneys face-to-face, working bar association events, and becoming the most familiar name in your territory for deposition services.
This isn't an email job. It's not a Zoom job. You win by showing up — consistently, professionally, and with something useful to say every time. You'll also need range: the ability to build rapport in the reception area and get your foot in the door with a paralegal, and the sophistication to sit across from a managing partner and hold your own on price, value, and strategy. This is a premium-priced product in a market full of commodity providers — so you have to be able to sell the difference, not just the service. If you love the rhythm of door-to-door selling, can navigate a downtown legal corridor, and have the discipline to run a territory like your own small business, you'll thrive here. There is no ceiling on your earnings
What You'll Do
Build the playbook. As the first rep in your territory, you'll test what works, document it, and help shape the model Filevine scales from. Your wins and your lessons both matter.
Own a defined geographic territory and build a daily route plan that maximizes face-to-face time with litigation attorneys, paralegals, legal assistants, and firm administrators.
Spend at least four days per week in the field — walking into firms, dropping by reception, scheduling lunches, and turning every visit into a relationship.
Get your foot in the door at every level: earn trust with paralegals and legal staff, then work your way up to the conversations with managing partners and firm administrators who sign off on the deal.
Sell Filevine's full deposition stack — court reporting, remote depositions, and AI-powered products including Depo CoPilot — as a premium offering in a commodity market. You'll own the "why we're worth it" story.
Drive initial customer enablement, training, and product adoption — get new firms up and running, walk them through their first depositions, and make sure they're confident with the product. (A dedicated in-house team handles full, ongoing trainings; your job is to spark and seed adoption.)
Attend local and regional industry events: bar association meetings, CLEs, paralegal association mixers, and trial lawyer chapters. Be the visible Filevine presence in your market.
Run disciplined prospecting: outbound calls, drop-bys, follow-ups, and a tight cadence on every account.
Maintain accurate, up-to-date records of every visit, conversation, and opportunity in CRM (Salesforce). Forecast projected targets and deals.
Partner closely with Operations, Scheduling, and Client Success to deliver a seamless deposition experience.
You'll Crush This Role If You Have
3–5+ years of outside sales experience, ideally selling into law firms or to attorneys — court reporting, legal videography, e-discovery, medical records retrieval, or legal tech.
An existing network in the local legal community.
A builder's mindset — you're energized by white space, ambiguity, and being the one who figures out what works before there's a manual for it.
A proven track record of building a book of business from in-person relationships — not inbound leads.
The range to connect with anyone in the building: warm and credible with a paralegal, sharp and strategic with a managing partner.
Demonstrated ability to learn a new industry quickly and translate insights to subject-matter experts (in this case, litigators).
Comfort selling a premium product against cheaper alternatives — you know how to make value the conversation instead of price.
High activity, high agency: you build your own pipeline, run your own day, and don't wait for marketing to hand you names.
Comfort walking into a law firm cold, navigating gatekeepers, and earning a first conversation.
A valid driver's license and reliable transportation; you live in or near your assigned territory.
Nice to Have
A referral network of attorneys, court reporters, videographers, and adjacent service providers.
Familiarity with deposition workflows, litigation timelines, and how legal services are purchased.
Compensation Information: $110,000 - $140,000 + commission
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: US Remote
Workplace: Remote
MULTI-STATE ABA OPERATIONS MANAGER
ABOUT US
Finni Health is a rapidly growing healthcare technology company transforming the way ABA practices are built, operated, and scaled. We partner with independent ABA practice owners to help them build thriving, sustainable businesses while delivering exceptional care to the families they serve.
We've grown 400% and are approaching profitability, with the backing of General Catalyst and Y Combinator. As we continue expanding our footprint, we're looking for experienced ABA operators who understand what it takes to build and scale successful practices across multiple states.
ABOUT THE ROLE
As a Multi-State ABA Operations Manager, you'll work directly with independent ABA practice owners across multiple states, helping them build, operate, and grow successful, sustainable practices. You'll serve as a trusted operational and strategic partner, developing a deep understanding of each practice's business, identifying opportunities to improve performance, and helping owners navigate the operational, financial, and strategic challenges of running an ABA practice.
This is a highly collaborative, provider-facing role that combines hands-on healthcare operations, business strategy, and relationship management. You'll support a diverse portfolio of practices across different states, bringing an understanding of the operational considerations, payer environments, regulatory requirements, and market dynamics that can vary by location.
You'll work alongside practice owners to improve financial and operational performance, solve complex business challenges, and identify opportunities for sustainable growth. You'll also collaborate closely with Finni's internal teams to address provider needs, improve operational processes, and ensure our partners have the resources and infrastructure to run successful practices.
The ideal candidate has firsthand experience operating or supporting ABA practices across multiple states and understands that successful practice operations require more than a one-size-fits-all approach. You're comfortable building trusted relationships with independent practice owners, analyzing business performance, navigating state-specific operational complexities, and translating challenges into practical solutions.
WHAT WE'RE LOOKING FOR
Multi-State ABA Operations Experience
- 5+ years of experience in ABA or behavioral health, with significant experience operating, managing, or supporting ABA practices.
- Experience supporting practices, clinics, or healthcare operations across multiple states is strongly preferred.
- Familiarity with state-specific ABA regulations, payer requirements, Medicaid programs, credentialing processes, and reimbursement environments is highly valued.
- Strong understanding of the operational realities of running an ABA practice, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement.
- Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers.
- Understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes.
Business & Financial Acumen
- Strong understanding of the financial drivers of an ABA practice and what it takes to build a healthy, sustainable business.
- Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers.
- Experience owning or contributing to the financial performance, P&L, or budget of a practice, multiple practices, or a region preferred.
- Ability to translate financial and operational data into clear, actionable recommendations.
- Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact practice profitability.
Operational Execution & Growth
- Proven ability to identify operational challenges, determine root causes, and develop practical solutions.
- Experience supporting new practice launches, entering new markets, and preparing operations for sustainable growth.
- Experience developing or optimizing staffing models, operational workflows, and accountability structures.
- Strong understanding of operational KPIs and how to use data to improve practice performance.
- Experience setting and managing performance targets related to growth, retention, utilization, patient access, provider productivity, and profitability.
- Comfortable balancing immediate operational needs with longer-term growth and expansion priorities.
Strategic Problem Solving
- Strong analytical and critical-thinking skills with the ability to navigate complex, ambiguous problems.
- Able to look beyond immediate challenges to identify underlying operational and business drivers.
- Comfortable developing actionable growth plans and working alongside stakeholders to execute them.
- Experience building operational processes, systems, and infrastructure in growing or evolving organizations.
- Highly resourceful, adaptable, and willing to roll up your sleeves to get things done.
Provider Partnership & Communication
- Exceptional communication and relationship-building skills.
- Ability to build trust with independent practice owners and become a credible thought partner on operational, financial, and business decisions.
- Comfortable influencing and collaborating with providers without direct authority.
- Able to communicate complex operational and financial concepts clearly and make recommendations without being overly prescriptive.
- Genuine interest in helping independent healthcare business owners build successful practices.
WHAT YOU'LL DO
Partner With ABA Practice Owners
- Build strong, trusted relationships with independent ABA practice owners across multiple states.
- Develop a deep understanding of each practice's business model, goals, operational challenges, financial performance, and growth opportunities.
- Act as a strategic thought partner on operational, financial, and expansion decisions.
- Proactively identify opportunities to improve practice performance and address challenges before they become larger issues.
- Translate provider goals into actionable business and operational plans, working alongside owners to execute them.
Drive Multi-State Practice Growth & Expansion
- Support the launch of new ABA practices and expansion into additional states and markets.
- Help providers navigate the operational requirements and complexities of establishing and scaling practices across different states.
- Identify potential roadblocks to expansion and coordinate with internal Finni teams to resolve them.
- Develop scalable operational approaches that allow practices to grow sustainably across multiple locations and markets.
- Continue supporting providers throughout the lifecycle of their partnership with Finni, beyond the initial launch.
Improve Practice Performance
- Analyze practice-level financial and operational performance to identify opportunities for growth, efficiency, and profitability.
- Partner with providers on strategies to improve patient volume, provider utilization, staffing, retention, revenue, and margins.
- Develop and track KPIs that provide visibility into practice health and progress.
- Create regular business reviews and presentation decks that communicate performance, opportunities, and recommended actions.
- Help providers understand the financial and operational implications of key business decisions.
Drive Operational Excellence
- Identify recurring operational challenges and work cross-functionally to develop scalable solutions.
- Improve workflows, processes, tools, and systems that make it easier for providers to operate and grow their practices.
- Use data to identify trends, diagnose issues, and measure the impact of operational improvements.
- Help establish clear SLAs, KPIs, and accountability structures across the provider experience.
- Identify opportunities to improve how Finni supports practices as they expand across markets.
Work Cross-Functionally
- Collaborate closely with Finni teams across RCM, credentialing, product, operations, and leadership.
- Serve as the bridge between provider needs and internal teams, ensuring operational challenges are understood and addressed.
- Help prioritize and resolve issues requiring cross-functional coordination.
- Partner with Finni leadership on strategic initiatives that improve the provider experience and strengthen our operating model.
Build a Best-in-Class Provider Experience
- Become an expert on Finni's products, services, and operating model.
- Ensure providers have the information, resources, and support they need to operate successful practices.
- Help improve provider-facing resources, training, documentation, and self-service tools.
- Identify opportunities to make the provider experience more proactive, scalable, and effective.
BENEFITS
- Competitive compensation
- 401(k)
- Medical, dental, and vision insurance
- Flexible work schedule
- Paid time off
- Paid holidays
- Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company
- Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM
The Customer Experience team helps customers adopt LangSmith and turn early momentum into lasting product usage. The team partners closely with GTM, Product, Engineering, and LangChain specialists to guide customers through onboarding, production readiness, and the practices required to build reliable AI applications.
ABOUT THE ROLE
We’re looking for an Activation Specialist to join the Customer Experience team. In this role, you’ll work with new customers during their first weeks on LangSmith, helping them move from signed contract to a working platform that is ready for agents in production. You’ll focus on activation milestones such as admin setup, user onboarding, traces flowing, evaluations in place, and customer teams feeling confident enough to keep building independently.
WHAT YOU’LL DO
- Own customer onboarding from kickoff through early activation milestones, including admin setup, SDK integration, first traced run, first evaluation, and LangGraph deployment.
- Guide customers through core LangSmith setup and production readiness topics, including security, org design, workload isolation, and integration questions.
- Partner with GTM teams, Product, Engineering, and LangChain specialists to unblock customers and coordinate support when deeper expertise is needed.
- Help customers build their first evaluation workflows, define what “good” looks like, and confirm they can debug a production trace independently.
- Route customers to the right resources and turn recurring onboarding questions into runbooks, documentation, and repeatable processes.
- Surface customer friction to Product and Engineering early and track activation metrics such as time to first trace, first evaluation, and production run.
WHAT YOU’LL BRING
- 2–4 years of experience in a customer-facing role such as support, customer success, account management, onboarding, or a similar function.
- A strong desire to work directly with customers and build productive, trusted relationships.
- Excellent organization and follow-through, with a track record of keeping customers and internal partners aligned.
- A proactive, industrious approach to learning new tools, solving problems, and rolling up your sleeves.
- Clear, friendly written and verbal communication skills.
- Curiosity about technology and AI, plus a willingness to get hands-on and learn technical concepts on the job.
NICE TO HAVE’S
- Customer onboarding experience at a SaaS company.
- Familiarity with enterprise readiness concepts such as SSO, SCIM, ABAC, and workload isolation.
- Exposure to developer tools, observability, evaluations, or AI/LLM workflows.
- Familiarity with analytics, BI tools or SQL.
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
LangChain's web presence is both a product and a growth engine. Developers visit our site to evaluate our tools, learn what we build, and decide whether to go deeper. We're looking for a Web Lead to own the strategy, quality, and evolution of LangChain's web properties across marketing, product, and education.
This is a high-ownership role for someone who thinks in systems and cares about craft. You'll set the strategic direction for how LangChain presents itself on the web, establishing the processes that keep the site accurate and high-performing, leading conversion and SEO initiatives, and partnering closely with content, design, growth engineering, and demand gen to bring it all together.
What You'll Do
Web Ownership
- Lead the web roadmap. Maintain a clear, prioritized view of what needs to be built, fixed, or improved across LangChain's web properties, balancing strategic initiatives with ongoing maintenance, quality, and reliability. Translate business priorities into web plans and drive them to completion.
- Coordinate cross-functional web work. Serve as the central point of contact for web across marketing, education, product marketing, design, and growth engineering. Run the intake, review, and launch process so teams can ship web changes with speed and confidence.
- Own the site's structural health. Establish and enforce processes for keeping the site accurate, up-to-date, and free of technical debt. This includes governance for page creation and deprecation, content hygiene, and cross-functional intake so nothing slips through the cracks.
- Manage the CMS and tooling stack. Own the relationship with our CMS and web tooling vendors. Ensure the right systems are in place for the team to operate efficiently, and evaluate new tools as the site's needs evolve.
Conversion & Performance
- Own conversion rate optimization. Develop and execute a CRO program across key pages, including homepage, product pages, pricing, and landing pages. Design and run experiments, analyze results, and translate findings into durable improvements to the site's ability to drive signups, product adoption, and pipeline.
- Define and track web performance metrics. Establish the reporting framework for how we measure web effectiveness across traffic, engagement, conversion, and downstream impact on product metrics. Own a regular reporting cadence that gives stakeholders a clear view of what's working and where to invest.
- Partner with demand gen on landing pages. Work closely with marketing to design, build, and optimize campaign landing pages that convert. Bring a disciplined, test-and-learn mindset to paid and organic landing page performance.
SEO
- Build the bridge between SEO and content. Partner with the content team to ensure editorial and technical content decisions are informed by search data, and that published content is positioned to capture and convert high-intent traffic. Establish shared processes for keyword research, on-page optimization, and performance tracking.
- Partner with Content on SEO strategy for LangChain's web properties. Help define the organic search strategy across marketing and product pages, working in close partnership with our SEO agency and content team. Prioritize based on search intent, competitive opportunity, and business impact.
- Own technical SEO. In partnership with engineering, ensure the site's technical foundation supports strong organic performance across site speed, Core Web Vitals, crawlability, schema markup, and indexing health.
Strategy & Stakeholder Alignment
- Be the strategic voice on web. Bring a clear point of view to questions like: what should the information architecture look like as we scale? How do we balance developer credibility with commercial clarity? How does the website evolve as the product and company grow?
- Align web to business goals. Understand what marketing, sales, product, and education need from the site, and translate those needs into a coherent web strategy.
What We're Looking For
- Strategic operator. You can hold the long-term vision and the day-to-day execution at the same time. You know when to move fast and when to slow down and get alignment.
- Deep web fluency. You understand how great websites are built; the architecture, the technical foundations, the tooling, and the operational discipline that drives performance.
- Analytically rigorous. You know how to define what good looks like, instrument it, and use data to make decisions. You're comfortable in analytics platforms and can design and interpret experiments.
- Developer audience instincts. You understand what earns trust with technical audiences and know how to present LangChain credibly to developers.
- Collaborative and clear. You'll work across a lot of functions. You're able to build alignment, communicate trade-offs, and keep things moving without needing authority over everyone involved.
Salary Range: $200,000 - $230,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Program Manager at GitLab, you will lead the delivery of complex, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and GitLab team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach clearly, and keep teams aligned on milestones, dependencies, and outcomes. This is a strong opportunity to shape how customers adopt GitLab at scale and help them realize meaningful business value through effective program leadership.
What you'll do
Lead delivery of multi-workstream professional services engagements for large and strategic customers
Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams
Develop and apply a delivery methodology that uses agile and project management best practices, and communicate how the methodology will be used throughout the program
Create and continuously communicate program roadmaps, dependencies, milestones, and deliverables across connected projects
Manage stakeholder expectations and secure approval on major milestones, decisions, and delivery plans
Define program strategy, including business justification, expected benefits, in-scope and out-of-scope work, timelines, schedules, resources, stakeholders, and success criteria
Establish core program structures such as RACI charts, work breakdown structures, communication plans, and escalation paths
Work closely with Engagement Managers and Regional Delivery Managers to support program scoping, review delivery assumptions, and help improve project management processes through quarterly objectives and key results (OKRs)
What you'll bring
Experience leading
complex programs
with multiple interdependent projects, stakeholders, and timelines
Strong skill in program planning, forecasting, reporting, and communicating delivery metrics clearly to internal and external stakeholders
Ability to organize, monitor, and manage long-term project budgets, schedules, risks, and dependencies
Proven ability to build collaborative relationships with customers and partner effectively with Engagement Managers, Architects, and delivery teams
Working knowledge of agile and other project management approaches, with the judgment to apply the right structure to different customer needs
Ability to develop long-term plans that support customer adoption, transformation, and successful delivery outcomes
Comfort leading program-level meetings and driving progress across multiple workstreams
Willingness to complete
GitLab Project Management certification
within 2 months of starting in the role
About the team
On our Professional Services team, we help customers adopt GitLab effectively by turning strategy into structured delivery. As Program Managers on our team, we bring clarity to large, complex engagements by coordinating people, plans, and processes across multiple workstreams. We work closely with customers, Engagement Managers, Architects, and delivery leaders to create practical plans, manage risk, and keep programs moving toward agreed outcomes. Because we operate in an all-remote, asynchronous environment, we value clear communication, strong documentation, and ownership. This role is well suited for you if you enjoy building order in complex environments, guiding stakeholders through change, and helping customers make progress on meaningful transformation efforts.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$92,880
—
$156,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
This role has a location requirement - Charlotte, NC or nearby - on site at the Customer location in Charlotte, 5 days a week.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$140,400
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Oakland, California, United States
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
ГибридСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
Denver, Colorado, United States, AMER
ГибридСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоUnited States; Washington, D.C.
УдалённоUnited States; Candidates based in or near these metropolitan areas will work on a hybrid or in-office schedule, while candidates located outside these regions are eligible for remote work
USA - New York
ОфисTokyo
ГибридWork Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоГеография найма не уточнена
ОфисLondon
ОфисleadSan Francisco, CA
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, United States; Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values; Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones; The base salary range for this role’s listed level is currently for residents of the United States only