Location: Austin, TX
Workplace: remote
Maps Quality Tester
Welocalize is seeking a Maps Quality Tester with a background in GIS or previous maps experience. In this exciting role, you will be working at a leading consumer technology company as a contributor to the finished products released in target markets across the globe.
The ideal candidate is a brilliant problem solver, quick study, self-starter, and excellent communicator with a passion for shipping quality products. The ability to think on your feet and to deliver results in a fast-paced environment is a must. If you’re an avid cyclist who tracks your performance across different routes, that is considered relevant experience and a strong plus!
Our testers will work closely with the development team to ensure the client organization ships the highest quality application. The candidate should possess the ability to quickly grasp and distill highly complex matters into clean, understandable reports. The candidate must also be an effective diplomat with strong communication and organizational skills, who is willing to prove him or herself within a company of talented individuals.
Project Details
Location: Austin (Texas)
Work Type: Remote
Shift Timings: 10:00 AM - 7:00 PM (CST)
Type: Full Time (12 months Contract with possible extension)
Pay Rate: $23/hour
REQUIREMENTS:
Proficient in using iOS and MacOS (desirable)
Working knowledge of maps and web-based mapping products
Good written and spoken English
Experience working with data and spreadsheets
Familiarity with using mobile devices for driving navigation e.g. Apple Maps, Google Maps
Creative thinker and able to understand the product from the user's perspective
Organised and self-sufficient, able to work remotely without direct supervision
Ability to explain technical details in clear and concise reports
Bachelor’s degree or higher preferred (Geography, Cartography, or related field preferred)
Austin-based (but you'll be working from home in Austin)
Job reference: #L1-CC1
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Platform Intelligence turns each new Claude model's abilities into API features that developers can build on. Our goal is to make the full intelligence of each model available through the API. We own the capabilities that shape what Claude can do for developers: tool use, built-in tools such as web search and code execution, thinking controls, structured outputs, and the memory, files, and skills APIs.
We also run the API side of every Claude model launch, including its safety features and controls. That means getting the API ready for each new model, coordinating with research, safeguards, product, and cloud partners, and making sure the model, its features, the SDKs, and the docs all ship together on launch day.
The work sits where research meets product. We work with new models before they are public. When a model gains a new ability, we work out what it should look like as an API, build it, and ship it to developers on our own platform and on cloud platforms. Those decisions shape how developers first use each model. We also own API versioning and the evals that tell us a capability works in production.
What you'll do
You'll lead the design, build, and operation of API capabilities used by developers around the world. You'll work with research to understand what a new model can do and turn that into an interface that is simple, durable, and hard to misuse.
You'll lead the API side of new model launches. You'll plan the work, track readiness across teams, resolve the issues that come up late, and see the launch through on the day. Between launches, you'll make the next one faster and safer.
You'll set technical direction for work that spans several teams, write clear design proposals, review API designs from other teams, and mentor engineers on the team.
Representative projects
Lead API readiness for a Claude model launch, so that every feature works on day one across our API, SDKs, docs, and cloud partners
Take a new model ability from research prototype to public API feature, from interface design to production rollout
Build and operate tools such as web search and code execution under real traffic
Automate the manual parts of a model launch
Build the evals that catch a capability regression before a launch
You might be a good fit if you:
Have led technical projects that spanned several teams, from design through launch and operation
Have designed and operated production distributed systems where correctness, latency, and availability all matter
Have strong product sense and care about API design and developer experience
Make sound technical decisions with incomplete information, as models and priorities change close to a launch
Explain tradeoffs clearly to research, product, and go-to-market partners, including non-engineers
Make the engineers around you better through design review and mentoring
Use AI tools as a regular part of how you design, build, and review software
Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI
Strong candidates may also have:
Building public APIs, SDKs, or developer platforms
Working with large language models, including tool use, agents, or evals
Running launches or migrations with fixed deadlines and many dependent teams
Building tools for agents, such as search or code execution
Storage, memory, or context systems at scale
Integrating with cloud platforms such as AWS, Google Cloud, and Azure
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior Machine Learning Engineer, you'll own models and evaluations end to end within a problem area and turn the results into product decisions. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
Your impact:
You'll show, with evidence, whether our AI works and whether it's worth it. You'll build models on real claims data, design the evaluations that compare our AI with expert decisions, and measure the impact customers see. Most of our products run on large language models, so you'll combine statistical modeling with LLM evaluation and write the production code to ship both.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Build and ship statistical, ML, and hybrid LLM models (including retrieval and embeddings) on real claims data
Design evaluations and gold datasets with data labelers and subject matter experts, and run them continuously as the product changes
Measure impact through experiment design, baselines, and ROI analysis, and explain the results clearly to product, sales, and customers
What success looks like:
In your first month
,
you've run your first evaluation on real data and shared what you found.
By six months
,
you've shipped a model or evaluation to production, and a product decision was made on evidence you produced.
Requirements:
Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles
A strong quantitative foundation (statistics, probability, experiment design) from a degree, research, or equivalent experience
Strong Python and SQL, and a track record of taking models to production and measuring how they perform
Hands-on experience with both statistical ML and LLM-based approaches (RAG, embeddings, vector search), including evaluating LLM outputs
Real experience working faster with AI-assisted tools, with examples you can walk us through
Nice to have
Causal inference, survival analysis, or calibration methods applied to business decisions
Experience fine-tuning models for domain-specific tasks
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Chicago, IL or Remote
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the
multi-trillion-dollar
insurance economy
,
creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and
seamlessly. We’re
pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair
journey. Through
purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at
www.cccis.com
.
The Role
As a Senior AI Engineer, you'll own agents end to end within a problem area, from the first prototype to measured performance in production. You'll join a new engineering group at CCC building AI-native products for our auto casualty business, the injury side of auto claims. The group is small and senior, and it's growing fast. Our teams work on:
Medical bills: AI products that help claims teams handle the medical bills on injury claims accurately and efficiently.
Claims decision support: products that help claims professionals make better, faster decisions on injury claims.
Agentic Rules Platform: the rules engine and agentic tooling behind decisions across our casualty products, plus the evaluation infrastructure every team relies on.
You'll build the AI agents behind our products. They work with complex documents and claim data, call tools, and support claims experts in their daily work. You'll own the orchestration, retrieval, evaluations, and guardrails that make them safe to rely on, and you'll write the production code to ship them.
Salary range is:
$180,000 - 225,000
This position is bonus eligible.
Key Responsibilities:
Design and build LLM-powered agents and workflows: orchestration, tool use, retrieval, structured extraction, and human-in-the-loop review
Build evaluations with data labelers and subject matter experts, and run them on every change
Make agents production-grade: guardrails, observability, cost and latency, and careful handling of sensitive health data
What success looks like:
In your first month, you've shipped a measured improvement to an existing agent.
By six months, an agent you built is in production with customers, backed by evaluation results.
Requirements:
Typically 5+ years of professional software or ML engineering experience, including meaningful recent work with LLMs
Strong production engineering skills in Python, including API services, and comfort working in TypeScript
At least a year of shipping LLM-powered products to real users, including retrieval (RAG, embeddings, vector search) and prompt engineering
Experience designing evaluations for non-deterministic systems, and the habit of measuring before and after every change
A quantitative mindset: you're comfortable with metrics, sampling, error analysis, and knowing when a result is real
Real experience shipping faster with AI-assisted or agentic engineering tools, with examples you can walk us through
Nice to have:
Document understanding, OCR, or extraction from complex documents
Experience fine-tuning LLMs or working with multimodal data
Interview Policy & Privacy Notice:
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available
HERE
.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our
careers site
.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture
here
Location: Adelaide, Australia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Based in our Adelaide, Australia office.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Partner Network is how consulting firms, systems integrators, and other services partners build practices around Claude. When a company chooses a partner, it wants to know which firms have done this work well, in its industry and for its use case. Specializations are how the program will give it: credentials showing that a partner has demonstrated expertise in a given domain area.
As Partner Specializations Lead, you'll own this program end to end: the requirements a firm has to meet, the evidence review that decides who qualifies, the benefits that make a specialization worth earning, and the operating rhythm that keeps it credible year after year. Your job is to take an early framework into a structure that scales: opening it to thousands of partners, running evaluation cycles, and launching new specializations with cross-functional input.
This role suits someone who likes owning a standard. You'll work with partner managers, operations, enablement, marketing, and industry teams who each hold a piece of the program, and with senior leaders at partner firms who care a great deal about the outcome. A specialization only means something if it's earned, so you'll need to be rigorous with evidence, consistent in your decisions, and firm and clear when the answer is no.
Key responsibilities
Own each specialization's requirements, evidence standards, and benefits, and keep them current as our products and the partner network change
Run each evaluation cycle from invitation to decision: collect partner evidence, reconcile it against internal data, lead the review, and document every decision
Make and defend qualification decisions, including borderline cases, and apply the standard consistently across firms of very different sizes
Communicate outcomes to partner executives and their Anthropic account teams, including clear guidance for firms that did not qualify
Open the program to the wider partner network, and recommend which specializations come next based on customer demand, partner readiness, and Anthropic's priorities
Define the evidence standard for new specializations with Applied AI, Product, and industry go-to-market teams
Coordinate the teams that deliver the program's benefits (marketing, the partner directory, field enablement, technical support) so that earning a specialization leads to something real
Work with Partner Enablement so that partner learning paths and certifications support each specialization
Build the operating rhythm: renewal, remediation periods, an appeals path, and the tracking and reporting that show whether the program is working
Design the review process to scale, using Claude and automation so that routine steps don't depend on a person
Write and maintain partner-facing guidance (program guide sections, FAQs, application materials), clear enough for a partner to know where it stands without asking us, and internal guidance for field teams
Use program data to recommend where each requirement's bar should sit and when it should move, and bring those recommendations to partner leadership
Minimum qualifications
Experience owning an external-facing program with published requirements (a partner, channel, certification, accreditation, or similar program), including running at least one full evaluation, qualification, or renewal cycle
Experience making qualification or eligibility decisions against a written standard and communicating those decisions, including declines, to senior external stakeholders
Experience working with CRM or PRM data, such as Salesforce reports or a partner portal, as a regular part of your job
Strong writing: able to produce clear program requirements, decision memos, and partner-facing guidance that need little editing
Experience leading work to a fixed date across several teams you do not manage, such as operations, marketing, enablement, and field teams
Work effectively where the process is still being built and the details are still changing
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience designing or running a partner competency, specialization, or credential program at a technology company
Experience with services partners (systems integrators, consultancies) from either side: managing them at a vendor, or building a practice around a vendor's technology at a firm, and an understanding of how those firms decide where to invest their people
SQL or BI-tool skills sufficient to pull and check your own program data
Experience taking a program from its first launch to a repeatable operating cycle
Experience launching a program publicly with marketing and communications partners
Enough technical depth to judge whether a partner's evidence of a software or AI deployment holds up
Experience working with customers in regulated or specialized industries, such as financial services, healthcare, or the public sector
Experience designing partner benefits or incentives, and an understanding of how they change partner behavior
Hands-on experience building AI workflows with Claude or similar tools, and curiosity about how AI changes professional services delivery
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The GTM Strategy & Operations is on Harvey’s Revenue Operations team focused on our overlay organizations: Customer Success, Legal Engineering, and adjacent post‑sale teams.
This team serves as a core strategic and operational partner to GTM, helping these overlays scale their impact across the customer lifecycle. In this role, you act as a strategic force multiplier and trusted advisor to overlay leaders, helping them sharpen strategy, tighten execution, and focus on the highest‑leverage work.
You will spend your time partnering with these leaders, driving cross‑functional initiatives that support them, and building the operating rhythms that keep overlays and core sales aligned.
It is an opportunity to sit close to customer‑facing decisions, influence how our overlay orgs evolve, and help define what “great” looks like for Harvey’s go-to-market engine.
WHAT YOU'LL DO
- Partner closely with overlay GTM leaders (e.g., Customer Success, Legal Engineering and related teams) to shape strategy, refine existing processes, and optimize execution across their organizations, bringing a clear point of view on where to focus.
- Act as a business partner to these overlay teams, helping establish and evolve the strategic and operational foundations for how they plan, execute, and measure success in support of our broader GTM goals.
- Drive Rhythm of the Business rigor and scalability for overlays by implementing and running operating processes and cadences (e.g., portfolio reviews, planning cycles, business reviews) that enable structured, repeatable growth.
- Define, scope, and drive high‑priority initiatives that address complex, high‑impact problems for Customer Success and Legal Engineering, from opportunity identification through execution and follow‑through.
- Work cross‑functionally with Sales, Customer Success, Legal Engineering, RevOps, Finance, and Product to align on goals, clarify roles between overlays and core teams, and ensure programs land cleanly in the field.
- Translate qualitative and quantitative insights from overlay and field stakeholders into clear recommendations for GTM leadership, focusing on strategic trade‑offs, resourcing, and process improvements rather than pure analytics.
WHAT YOU HAVE
- 4+ years of experience in Revenue Operations, GTM Strategy & Operations, consulting, or finance. Ideal candidates will have a combination of GTM Strategy & Operations experience in a high‑growth B2B or SaaS environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles.
- Demonstrated ability to be an effective business partner; you build trusted relationships, navigate different working styles, and influence without direct authority.
- Strong cross‑functional collaboration skills; you are energized by working across Sales, Customer Success, Legal Engineering, and other teams and can bring people together around shared goals and clear operating plans.
- Comfort with structured problem solving and making recommendations in ambiguous or undefined areas, even when inputs from overlay and core teams are imperfect or incomplete.
- Bias toward action and ownership; you enjoy rolling up your sleeves, driving initiatives from 0→1, and iterating based on feedback from GTM and overlay stakeholders.
- Clear written and verbal communication skills, with the ability to frame trade‑offs, articulate rationale, and align GTM and overlay leaders around decisions.
COMPENSATION
$136,000 - $204,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers
Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources)
You may be a good fit if you have
15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
5+ years of technical go-to-market management experience, specifically managing pre-sales teams
Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN
Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments
Experience with the unique technical requirements and technical procurement process of enterprise tech companies
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
Have excellent communication, collaboration, and coaching abilities
Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
Make ambiguous problems clear and identify core principles that can translate across scenarios
Have a passion for making powerful technology safe and societally beneficial
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
Stay up-to-date and informed by taking an active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Мы ищем разработчика, который сможет самостоятельно вести задачи по направлению бухгалтерии — от получения запроса до передачи полностью готового и проверенного решения. Собирать и анализировать требования бухгалтерии и других внутренних заказчиков;
Location: China; Malaysia; Singapore; Thailand
Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region.
The role has two parts:
Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots.
Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable.
You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage.
Why this role is different
Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly.
A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer.
Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run.
Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close.
Our technology portfolio
Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics.
Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship.
Where you will play
Telecommunications. Mobile and fixed operators and MVNOs.
Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys.
Media and entertainment. Broadcasters, streaming and OTT video and audio services.
Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs.
Depth in one of these sectors matters more than coverage of all four.
Regions and languages
Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous.
Requirements
Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders.
Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources.
Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract.
Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature.
Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts.
Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it.
What success looks like
First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline.
By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly.
By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage.
What you bring
10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets.
Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers.
Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition.
Sector depth. Success in telecoms, financial services, media or major technology platforms.
Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders.
Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential.
You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company.
Benefits
Competitive base salary and variable pay tied to new business.
The freedom to shape the market approach and propositions for your region.
Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams.
A remit that grows with the business you build.
Location: Colombia
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
About Our Client
Our client is a fast-growing e-commerce brand in the action sports and camera-mounting space. Its products help riders and athletes capture footage across motorcycle, motocross, mountain biking, cycling, snow sports, automotive, and other action sports.
Paid social is a major driver of the brand’s growth, and creative is one of its biggest opportunities to improve performance.
About Our Client
We’re looking for a Performance Creative Strategist to own the strategy behind paid social creative across Meta and other performance channels. You’ll use performance data, customer research, and clear hypotheses to decide what the team should produce next—and why.
You’ll build a steady pipeline of new concepts, turn insights into actionable briefs, and help the team identify and scale winning creative. This role focuses on performance creative strategy. It does not involve managing social media or buying media, and it goes beyond making content look good.
Responsibilities
Own the creative strategy for paid social across Meta and other performance channels.
Maintain a consistent pipeline of new concepts and variations for testing.
Review creative performance to identify winning hooks, formats, angles, products, audiences, and offers—and translate those findings into clear next steps.
Write detailed briefs for video ads, static ads, UGC, founder-led content, and product demos.
Develop hooks, scripts, headlines, calls to action, and messaging angles.
Collaborate with creators, video editors, designers, media buyers, and the founder to bring concepts to life.
Research customers, reviews, support conversations, competitors, trends, and adjacent markets to uncover creative insights.
Structure tests so the team can clearly understand what changed, why it changed, and what was learned.
Monitor creative fatigue and plan replacements before performance declines.
Adapt winning concepts across products, formats, audiences, and markets.
Keep concepts accurate to the products and on brand while moving the creative roadmap forward.
Requirements
Experience developing creative strategy for a performance-driven e-commerce brand or agency. This is the core requirement.
Strong understanding of Meta advertising and direct-response creative.
Ability to interpret ad performance data and use it to make creative decisions, not just produce reports.
Understanding of hooks, awareness levels, customer objections, offers, positioning, and purchase motivation.
Ability to distinguish a genuinely new concept from a minor visual variation.
Experience writing briefs, hooks, scripts, and ad concepts, and collaborating with creators, editors, designers, or media buyers.
Comfort giving clear, specific feedback and receiving direct feedback in return.
Strong organization across multiple products, audiences, and tests.
Strong written and spoken English.
Experience in action sports, motorcycles, cycling, cameras, or enthusiast products is a plus, but not required.
What Success Looks Like
The creative team knows what to produce next and why.
New concepts are ready before the pipeline runs dry, and briefs are clear enough to execute without unnecessary back-and-forth.
Creative decisions are backed by data, customer research, or a clear hypothesis.
Winning concepts are identified, analysed, and expanded quickly.
Failed tests still provide useful insights.
The number of profitable, scalable creatives increases over time.
Products are represented accurately, without misleading claims.
Creative output becomes more consistent without losing quality.
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THE ROLE
The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.
We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.
This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.
This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.
We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.
WHAT YOU'LL DO
• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.
• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.
• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.
• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.
• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.
• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.
WHAT YOU’LL BRING TO THE TEAM
• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.
• Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.
• Ability to map complex processes, identify root causes and design simpler, scalable operating models.
• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.
IDEALLY, YOU'LL ALSO BRING
• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.
WHAT SUCCESS LOOKS LIKE
• The end-to-end commercial process is documented and ownership is clear.
• The biggest quote-to-cash bottlenecks have been identified and materially removed.
• Critical handoffs between teams and systems are more reliable and measurable.
• New products can enter the commercial process without bespoke workarounds.
• Leadership has a clear view of operational health and where intervention is needed.
• GTM operations are built ahead of the business's growth rather than catching up with it.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Onboarding Role
Veta Virtual is hiring a
Customer Onboarding Specialist
for one of our high growth clients in the fintech and cryptocurrency industry. This is not a back-office data entry role. You will be the first friendly voice that new business partners meet. You will guide them step by step, from the first hello to a fully approved account, so they feel confident and supported from day one.
🔑
Your Role
:
As a
Customer Onboarding Specialist
, you will work with business owners who host the client’s cryptocurrency kiosks in their locations. You will explain what is needed, collect and check their documents, and work with internal teams until each case is approved. Your success will be measured by smooth, accurate, and on-time onboarding. Your day to day will involve:
Acting as the main onboarding contact for new business hosts, explaining requirements, answering questions, and sharing clear next steps.
Collecting business information, Know Your Customer (KYC) documents, ownership details, and other onboarding materials, following company procedures.
Reviewing each submission for completeness, accuracy, and consistency, and following up quickly on missing items or differences.
Entering host information and documents into the right systems and keeping every record accurate and current.
Working with the Compliance team on reviews, document requests, and escalations, and tracking each case until approval.
Monitoring progress on every case, solving delays early, and keeping hosts and internal teams informed.
Partnering with Sales, Operations, and Host Success colleagues so each host moves smoothly from onboarding to ongoing support.
Handling sensitive business and personal information with care, following privacy and security rules.
Spotting repeated onboarding problems and recommending better messages, workflows, and documents.
Tracking onboarding activity, completion times, and open requirements.
✅
What You’ll Need
:
At least one year of experience in customer onboarding, customer support, account coordination, operations, or a similar role.
Strong attention to detail and experience reviewing documents or keeping accurate customer records.
Clear written and verbal communication, with the ability to explain requirements to business owners in simple terms.
Strong organization and follow-up skills, including the ability to prioritize many cases and meet deadlines.
Comfort using CRM platforms, document management systems, Microsoft Office, and other business tools.
Sound judgment with confidential information and a clear sense of when to escalate.
Highly self-motivated and able to stay productive in a fully remote setting.
Comfort and skill using AI tools to support research and daily productivity is a strong plus.
Bonus: experience with KYC, business verification, or customer due diligence.
Bonus: experience supporting business customers in financial services, fintech, payments, or cryptocurrency.
Bonus: familiarity with business formation documents and ownership information.
To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.
💼
What We Offer
:
💸 Competitive salary in USD, paid consistently every month, no matter where you are.
📈 Performance based incentives, so your results are recognized and rewarded directly.
🌴 10 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup.
🚀 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your work helps new partners go live.
🤝 A collaborative, high trust culture through Veta Virtual and our client, where your performance is celebrated and your growth is taken seriously from day one.
Ready to Apply?
If you are organized, detail-minded, and love helping people get things right, apply now and launch your next chapter with Veta Virtual.
Once you apply, you will be invited to complete two short two minute video questios as part of our screening process. It is your first opportunity to show us your communication style, your energy, and what makes you the right person for this role. We can’t wait to meet you!
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure team is seeking a Data Center Energy Lead to secure power capacity and accelerate energy delivery for our rapidly expanding AI compute footprint. You'll work at the intersection of energy markets, utility operations, and AI infrastructure needs, leading multi-hundred megawatt procurement efforts and building strategic relationships with utilities, grid operators, and regulators across multiple jurisdictions. This role is essential to ensuring Anthropic can scale compute capacity efficiently while navigating complex energy market dynamics and regulatory environments to achieve the speed and scale required for frontier AI development.
Responsibilities:
Lead energy procurement and markets strategy to secure multi-hundred megawatt power capacity for AI infrastructure, structuring utility partnerships and commercial agreements that prioritize speed-to-energization and scale
Own utility and regulatory stakeholder management across multiple jurisdictions, building strategic relationships with ISOs, transmission operators, and utilities to accelerate interconnection timelines and unlock constrained capacity
Drive energy markets and policy strategy for AI compute facilities, monitoring regulatory developments and engaging policymakers to address grid capacity challenges and expedite approval processes for critical infrastructure
Partner with engineering and delivery teams to translate energy market dynamics and utility constraints into actionable capacity acceleration strategies that align procurement schedules with aggressive project timelines
Develop deep market intelligence on regional power availability, transmission constraints, and interconnection queue dynamics to inform site selection and deployment strategy
Structure innovative commercial frameworks and partnership models that enable faster power delivery and mitigate grid capacity risks across Anthropic's datacenter portfolio
You may be a good fit if you:
Have 15+ years of experience in energy procurement, utility development, or power markets for large-scale infrastructure projects
Have deep expertise in wholesale power markets, utility interconnection processes, and transmission system planning
Have experience securing 100+ MW of power capacity and navigating complex utility service agreements or power purchase agreements or other offtake agreement structures
Are proficient in analyzing energy market dynamics, regulatory frameworks, and grid constraints to inform strategic decision-making
Have strong stakeholder management skills and experience building relationships with utilities, ISOs/RTOs, regulators, policymakers and critical equipment vendors.
Have excellent communication skills and can translate complex grid and regulatory dynamics into actionable business strategies for technical and non-technical audiences
Strong candidates may also have some of the following:
Past experience with energy procurement specifically for datacenters, high-performance computing, or AI/ML infrastructure
Familiarity with hyperscale infrastructure requirements and the unique power demands of large-scale AI training and inference workloads
Experience with regulatory affairs, energy policy advocacy, or engagement with state/federal energy commissions (FERC, state PUCs)
Background in transmission planning, interconnection study processes, or grid capacity analysis
Understanding of emerging grid technologies (energy storage, demand response, distributed energy resources) and how they can accelerate capacity delivery
Track record of structuring creative solutions to overcome grid constraints and compressed timelines in competitive power markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco
Workplace: Remote
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a Series B enterprise AI startup that raised $108M from a16z, Benchmark, First Round, BoxGroup, and YC, building infrastructure that turns complex documents into structured, AI-ready data. Its API-based platform processes PDFs, images, spreadsheets, and other unstructured files, helping organizations build production AI applications and automate document-intensive workflows.
Our client supports AI-native startups and large enterprises with demanding accuracy and deployment requirements. The team is founder-led and engineering-first, with engineers working directly with customers and using what they learn to improve the product.
THE MISSION
Make complex document data reliable enough to build on.
Our client helps organizations unlock information inside unstructured files while preserving the detail and structure that downstream applications depend on. The goal is to deliver accurate, usable data that holds up in production, not simply extract text that looks convincing in a demo.
THE OPPORTUNITY
Own the technical work that turns an enterprise evaluation into a successful production deployment.
As a Forward Deployed Engineer, you’ll build applications, run evaluations, troubleshoot integrations, and stay close to customer results. You’ll partner with sales during technical evaluations, then own technical success for 1-3 enterprise accounts, helping customers resolve issues, deepen adoption, and expand into additional use cases.
This is a founding role within our client’s developing FDE function. You’ll work directly with founders, product, and engineering to shape the platform and establish how future deployments are delivered.
The role combines substantial engineering work with customer relationships and deployment responsibility. Both backend-leaning engineers and customer-facing FDEs are welcome, but independent coding and production deployment ownership are essential. This position requires full-time, in-person work in San Francisco, five days per week.
WHAT YOU'LL DO
- Turn customer requirements into working applications and integrations
- Partner with AEs and SEs on evaluations, custom demos, and competitive benchmarking
- Build custom applications, agents, evaluation tools, and product enhancements
- Own technical success for 1-3 enterprise accounts, meeting weekly or biweekly
- Resolve deployment and integration issues to deepen adoption
- Build diagnostics, dashboards, and evaluation harnesses to measure performance and catch regressions
- Explain technical decisions and trade-offs to customer stakeholders
- Identify new use cases and expand deployments across teams
- Translate customer insights into product improvements and engineering priorities
WHAT YOU BRING
- 3+ years of full-time production engineering experience shipping software for enterprise customers
- Experience at a recognizable, high-growth startup with strong engineering standards
- Independent ownership of building, deploying, and supporting production applications or AI pipelines
- Strong production-level Python and engineering fundamentals
- Solid understanding of AI, LLMs, and machine learning concepts
- Use of Claude, Codex, or similar coding tools beyond autocomplete, guided by sound technical judgment
- Enterprise deployment experience spanning integrations, troubleshooting, and customer-specific constraints
- Clear communication and confidence leading technical customer conversations
- A quantitative approach to debugging, experimentation, and performance measurement
- Willingness to work on-site in San Francisco five days per week
KEY SUCCESS DRIVERS
- Ownership: You identify what needs doing and follow through until the issue is resolved and the deployment works
- Technical judgment: You build solutions that fit the problem and validate them with evidence
- Customer judgment: You understand the customer’s technical context and connect engineering work to useful outcomes
- Quality: You move quickly without overlooking the details that determine production reliability
- Communication: You explain trade-offs clearly and keep technical and business stakeholders aligned
- Resourcefulness: You build the tools, diagnostics, or prototypes needed to unblock progress
- Adaptability: You move comfortably between coding, evaluations, troubleshooting, and customer conversations
WHY JOIN?
- Compensation: 220,000-320,000 annual salary, plus competitive equity
- Scope: Help build the FDE function while owning evaluations, implementation, and ongoing technical outcomes
- Production impact: Solve document-processing and deployment challenges that directly affect enterprise AI applications
- Product influence: Work directly with founders and engineering to turn customer needs into platform improvements
- Team: Join a founder-led, engineering-first environment with close collaboration across product, sales, and customer success
- Benefits: Medical, dental, and vision insurance; unlimited PTO; flexible parental leave; and up to $150/month in eligible health and wellness reimbursement
- Office support: Free daily lunch and reimbursed transportation
- Visa support: Open to visa transfers (e.g. OPT, H1B transfers) and sponsorship
INTERVIEWING PROCESS
1. HR screening
2. Hiring manager screen and technical interview - 30 minutes: Live Python coding to assess engineering fundamentals and problem-solving.
3. On-site practical assessment: Build an application relevant to the role, with a focus on engineering depth or technical presentation and customer communication.
4. Offer extended.
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building the team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in DACH, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
seniorChicago, IL or Remote
ГибридAdelaide, Australia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
leadSan Francisco, CA | New York City, NY
ГибридNew York
headSingapore
УдалённоChina; Malaysia; Singapore; Thailand
УдалённоColombia
ГибридseniorStrava London
УдалённоМожно работать из любой страны
УдалённоleadRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY