Location: Cyprus
Workplace: hybrid
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Portugal
Workplace: fully
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Sweden
Workplace: fully
About the Client
Our client is an international iGaming operator with online casino and sportsbook products. It works with players through digital channels and develops partnerships across the gaming ecosystem.
Role Overview
As General Manager, you will own the crypto casino brand end to end: strategy, P&L, growth and team. You will report directly to the co-founders and act as the CEO of the brand. In the first phase, the focus will be on player acquisition and growth, while you build the structure and team that will scale the business long term.
Key Responsibilities
Own the brand’s P&L, including revenue, acquisition costs, bonus spend, margins, budgets and forecasts.
Define and execute a growth roadmap for the next 3–12 months and beyond, covering markets, channels, product priorities and milestones.
Drive player acquisition through affiliates, KOLs, influencers, streamers, community platforms, paid media and alternative traffic sources.
Build the brand’s community and positioning among crypto-native audiences.
Shape gamification, loyalty and VIP mechanics, bonus economics and potential future token utility with product and technology teams.
Improve onboarding, reactivation, VIP management and player lifetime value with CRM.
Establish KPIs, reporting, unit economics and a regular decision-making cadence.
Build a dedicated team, initially using shared resources and hiring key roles as the business grows.
Assess which markets, channels and partners merit investment.
Work closely with founders, finance, compliance, payments and product teams.
Requirements
Proven experience growing a B2C crypto product, such as a crypto casino or sportsbook, exchange, wallet or other consumer Web3 product.
Hands-on ownership of a P&L or full commercial results, beyond a marketing budget.
Strong understanding of player or user acquisition economics and traffic quality, ideally in high-risk verticals.
Deep knowledge of crypto-native audiences, community building and KOL marketing; experience with token launches or on-chain mechanics is a plus.
Experience building and managing teams of 15–20+ people through hiring and delegation.
Ability to set priorities, turn strategy into action and deliver measurable results.
iGaming experience is a strong plus, but not essential for candidates with a strong crypto B2C background.
Fluent English.
Languages: English
Key Soft Skills
Builds, motivates and holds a team accountable.
Takes ownership and delivers measurable results.
Communicates clearly and in a structured, data-backed way.
Partners with the CEO, listens and challenges constructively with a well-reasoned view.
Brings a professional, mature approach to a corporate-style environment.
Works comfortably in a mixed Russian- and English-speaking team.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Istanbul, Turkey
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Istanbul as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Fluency in Turkish and excellent communication skills in English.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Istanbul is one of the region’s largest advertising and media hubs, with agencies and brands investing heavily in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Beijing, China
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Build the partnerships that grow Duolingo’s business in China.
China is one of Duolingo’s most important growth markets, and our Business Development team builds partnerships there that drive user growth, monetization, and brand impact. We’re hiring a Senior Business Development Manager based in Beijing to source, structure, and execute high-impact partnerships. You will own the partnership pipeline and craft clear business cases tied to company metrics. Reporting to the Head of Business Development, China, you will collaborate closely with Marketing, Product, Design, Engineering, and Legal teams across China, the US, and around the world to bring deals from idea to launch. This role is ideal for a strategic deal-maker who is equally strong at outbound prospecting, rigorous analysis, crisp storytelling, and end-to-end execution.
🧠 You will...
Leverage market insights and understanding of the partnership landscape to develop and communicate an effective strategy for partnerships in China
Build, prioritize, and manage a partnership pipeline that maps to Duolingo’s growth, monetization, and brand objectives; proactively source opportunities and advance them from first meeting to signed agreement and launch
Develop compelling, data‑driven business cases that quantify impact, align stakeholders, and secure resources for execution
Lead negotiations and structure balanced value exchanges; partner with Legal on term sheets and contracts to move efficiently while protecting Duolingo’s interests
Establish clear success metrics and reporting; monitor performance post‑launch, troubleshoot issues, and iterate to maximize ROI
Work closely with Product/Design/Engineering to influence product integrations vital to get strategic partnerships off the ground
Collaborate with global and local Marketing teams to amplify partnership launches through buzz-worthy activations
✅ You have...
Business development experience, having successfully developed partnerships to drive growth or monetization, in the digital consumer tech (B2C) space
Ambitious spirit with a track record of achieving great results by building long-lasting external relationships, collaborating effectively with multiple internal teams to drive ideas to execution, and taking a test and scale approach
Experience in conceiving, developing, and implementing partnerships throughout their full cycles, from deal sourcing, to building business cases, negotiating agreements, driving and tracking results
Work experience in consulting or investment banking
Critical thinking and structured thought process, with skills to build and communicate compelling, data-driven narratives
Ability to travel internationally frequently, specifically to Pittsburgh (HQ) and New York
⭐ Exceptional candidates will have...
Experience with mobile app monetization (subscriptions, ads, etc.)
Lived and worked in multiple markets
MBA from reputable university
Excitement for our mission to make high-quality language learning accessible to everyone
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
¥681,212
—
¥921,640 CNY
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Rhode Island
Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care.
We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed.
At Huddle Up, you’re part of a team that ensures students receive the best care possible.
We are currently hiring for virtual Licensed Clinical Social Workers (LCSW) in Rhode Island, for the 26/27 school year!
What We Offer:
Compensation for direct and indirect time
Up to a $250 monthly incentive (up to $3,000 per year)
Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance
Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility
Access to participate in our 401k after 6 months of employment
Accrued sick time- one hour for every 30 hours, Caps at 48 hours
Up front payment for cross licensing
Access to our proprietary platform
Access to online assessments and tools
Access to clinical and technical staff to ensure you are fully supported
We match your schedule with the right opportunity
What You’ll Do:
Grow and invest in your skills, capabilities, and career, by delivering mental health psychotherapy services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs.
Huddle up with school instructors and experienced clinical mentors to deliver outstanding mental health therapy services to children in need
Complete documentation and participate in IEP and team meetings, serve as a case manager or process coordinator
Develop your skills, career, and expertise within a supportive team-based environment
Provide telehealth services to a diverse population of school aged children
Minimum Requirements:
Able to commit to at least 20 hours per week and up to 40 hours per week
Hold an active, unrestricted, and valid LCSW license in your state of residence, and in Rhode island, in good standing
Holds an active educators certificate with the department of education
Full-time resident of the United States
Fluent in Spanish (reading, writing, and speaking)
School experience
Experience conducting virtual sessions
Experience and comfortability with the use of various types of technology
Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes
Participate in IEP and team meetings, serve as a case manager or process coordinator
Prepare progress reports as requested by the school and complete medicaid billing if necessary
Access to a laptop (not chromebook) to conduct sessions virtually
Compensation:
This is a W2 employment opportunity. The exact compensation band is based on where the provider
resides.
Compensation for providers living in CA, HI, and NY is $42-$51 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $42-$49 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $42-$47 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $42-$45 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications.
Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost.
Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote UK
Compensation Range: £90,000 to £100,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote Ireland
Compensation Range: €100,000 to €112,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Lagos, Nigeria
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role:
We are looking for a full-time Head of Engineering to help us build a securities Platform for financial institutions, the first API of that kind in Europe.
You will lead the Platform Tribe, which comprises three teams. These teams are responsible for critical domains such as Infrastructure, Reliability and Development Tooling and shared libraries, all of which are essential for Upvest’s Investment API.
The Platform Tribe exists to give every engineer at Upvest the fastest, safest path from idea to production. We own the foundations that make great engineering possible: the infrastructure teams build on, the tools they build with, the shared libraries that let them move fast without reinventing the wheel, and the observability and reliability practices that keep our systems trustworthy at scale. We measure our success not by what we ship, but by how much faster and more confidently every other engineering team can ship — because when the platform is invisible, it's working.
What you’ll do:
- Own and shape the tribe's roadmap with real autonomy over what we build and why.
- Partner closely with product tribes to understand their needs and translate them into platform priorities.
- Work with modern tools and technologies, with real influence over our technical direction and stack.
- Directly influence the reliability, velocity, and quality of every product we ship.
What you bring:
- Ability to bridge strategic "why" with engineering solutions, actively discussing tradeoffs and proactively suggesting ideas, demonstrating a strong product engineering mindset.
- Strong interest in Upvest's product domains and a proactive desire to understand the business use cases Upvest enables for clients.
- Experience in leading and growing larger engineering teams in a technical leadership capacity.
- Prior experience within the Fintech domain.
- Strong technical expertise and hands-on experience in developing highly scalable, distributed, asynchronous, and resilient platforms.
- Strong work ethic and principles such as pragmatism.
- A security-focused mindset and a high sense of taking ownership.
It's great if you have:
- Experience with API-first and SaaS applications.
- Experience building and running microservice-based event driven distributed applications.
How we Upvest in you:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
Our Values:
- Make it easy for others. We simplify the complex and act with the best intentions
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Lagos, Nigeria
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Lagos as a Senior Client Partner and advise the market’s key advertisers and agencies on how to reach their marketing objectives through X’s advertising platform. This is a senior digital advertising sales role for an experienced media sales leader who thrives on strategic account management, large-account relationships, and commercial ownership.
What You Will Do
Be part of a dynamic team that works across all strategic ad product initiatives.
Develop and manage strategic relationships with key agencies and advertisers, accelerating the existing traditional and digital media business and unlocking completely new client relationships.
Advise key advertisers and agencies on how to use our advertising solutions to grow their business and deliver their business and marketing objectives.
Educate advertisers and agencies on our products through on-site presentations and one-on-one training.
Attend industry events and conferences to generate new business leads.
Track revenue performance across your portfolio, and determine and act on corrective measures where needed.
Take ownership of commercial success, with full accountability for and strategic steering of short-term and long-term KPIs.
Bring creative ideas that raise customer service standards.
What We Are Looking For
A Bachelor’s degree or higher, preferably in Business Administration, Economics, Social Sciences, or a similar field.
5+ years of ad sales experience focused on large accounts: creating, maintaining, and enhancing customer relationships.
Experience with online advertising, analytics, and social media.
Strong commercial skills, with responsibility for direct revenue.
Ability to work effectively in a fast-paced, rapidly changing environment.
Solid project management skills.
Excellent communication skills in English. Fluency in a Nigerian language such as Yoruba, Igbo, or Hausa is an advantage.
What will make us really love you
You have an eye for detail.
You manage large customer relationships well, work through conflict, and guide groups toward collective business decisions.
You communicate efficiently, both internally and externally.
You prioritize well and are comfortable managing multiple sales pitches and projects at once.
Why Join Aleph
Impact: Own the commercial success of strategic relationships with leading advertisers and agencies, with full accountability for your KPIs.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising.
Team culture: Work in a dynamic, multicultural team within an international company, where you have the freedom to grow and create regardless of your position.
Market context: Lagos is one of Africa’s most active advertising and media hubs, with agencies and brands investing in digital and social media.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: United States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse started as an open-source project that developers picked up on their own, told each other about, and built companies on. That community is still the reason most people first hear of us, and it is why ClickHouse Cloud fills with new users every day. As the database becomes a platform for real-time analytics, data warehousing, observability, and AI workloads, the community has more to learn from us and more to teach us than ever. Developer relations is how we hold up our end of that relationship.
As Head of Developer Relations, you’ll own how developers discover ClickHouse, get productive on it, and bring others along: the developer experience, the technical content that teaches it, the channels where developers find it, and the community that carries it. You’ll lead our global team of developer advocates and give the function the goals, systems, and investment of a core growth channel. You’ll partner closely with product marketing engineers, field marketing in every region, and product and engineering, and you’ll inherit a strong, globally distributed team and a community that has been generous with us for years. If you believe developer relations starts with helping people, that trust is the only thing that compounds, and that the work should be measured like any other growth investment, this is a rare seat.
WHAT YOU WILL BE DOING
- Lead, coach, and grow a globally distributed team of developer advocates, and set ClickHouse’s long-term developer and community strategy with marketing, product, and engineering leadership, turned into a multi-year plan with headcount, budget, and investment priorities
- Own the developer experience from the outside in: track time to first query and getting-started completion, run friction logs on the onboarding path and docs, and own the feedback loop into product and engineering on what developers are building, where they get stuck, and what they want next
- Own the Developer Relations budget and represent the function to customers, partners, and the open-source community, on stage and on a podcast
- Set targets across the whole function: community growth and engagement on Slack, Reddit, GitHub, YouTube, and your advocates’ own platforms, developer-experience measures, and content and channel reach, and report on them like any growth channel
- Build the champions program into a real force, with clear tracks for customers, open-source users, and independent voices, so the community grows the community
- Build DevRel’s owned channels into audiences: YouTube, newsletter, podcast, and advocates’ own platforms, with a content system that turns one talk or demo into a tutorial, a video, and posts, and creator partnerships that extend reach beyond our own
- Run the developer-event portfolio as one input to that engine: meetups, conference talks, and practitioner-led sessions chosen with intent, each producing recorded and written material, with attendance that becomes a signal the business can use
- Shape developer education and technical content, from tutorials and workshops to courses and certification, in tandem with the training team, product marketing engineers, and the organic and AEO team on a shared publishing map (which channels matter most, what belongs on each, and who owns it), so each piece goes where developers learn now: docs, video, and AI assistants
- Work with regional field marketing to support in-region developer programs and the startup and partner ecosystem
WHAT YOU BRING
- Experience leading a developer relations or community team at an infrastructure company, with direct management of 4 or more people and strong leadership of a distributed team
- Deep technical skill: you can write the demo, ship the tutorial, and go deep with engineers on how a database works
- Experience running developer events and speaking programs where the room was chosen with intent
- Experience building developer education or content programs that scaled beyond the people who made them: tutorials, courses, video, or docs that developers still find and use
- Experience growing owned developer channels (YouTube, newsletter, podcast, or similar) to a real audience, and a point of view on how developers find technical content now, including through AI assistants
- Experience building or scaling developer programs, including a champions, ambassador, or MVP program, with a track record of innovation
- Experience putting numbers on community work and defending them, from growth and engagement to the connection with signups and pipeline, without turning advocates into salespeople
- Comfort operating globally and cross-functionally with product, engineering, product marketing, and field teams
- Willingness to travel at least 25% of the time
- DevRel or community leadership around an open-source project with a real community, and experience growing that community without losing its trust
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The DoorDash Global Sourcing team supports DoorDash, Deliveroo, and Wolt across more than 40 markets within the Global Procurement, Sourcing, Travel and Supply Chain organization. We partner with the business to select the right suppliers, negotiate strong commercial agreements, and deliver value through savings, business enablement, and risk reduction.
Our team covers Technology, Corporate Services, and Marketing. We are building more consistent sourcing practices across brands and improving our tools and ways of working, including the use of AI. This role offers the opportunity to develop your sourcing skills, learn a broad range of service categories, and make a measurable impact in a growing global business.
About the Role
As a Sourcing Specialist II, you will support sourcing across the full Corporate Services portfolio for Deliveroo and Wolt. You will partner with the business to understand requirements, evaluate suppliers, negotiate commercial terms, and move agreements through to execution, balancing cost, quality, risk, and speed.
Your day to day will include managing fast moving, low risk sourcing engagements and supporting senior team members who serve as the Sourcing DRI on larger projects. Over time, you will take increasing ownership of sourcing projects of medium complexity, managing timelines, stakeholders, and agreed outcomes with growing independence. This is an individual contributor role with responsibility for delivering reliable analysis, practical recommendations, and results within a defined scope.
You will support a broad range of Corporate Services categories, such as professional services, security, facilities and workplace, customer support, HR and benefits, recruitment, and contingent workforce.
Teams and functions you will partner with
You will work with business owners and partners across Deliveroo and Wolt, including:
Finance, Legal, People, Security, IT, Procurement Operations, and Real Estate and Workplace teams
Operators and service owners across functions such as Customer Support, Trust, and business operations
You are excited about this opportunity because you will..
Move low risk sourcing engagements forward quickly, coordinating requirements, supplier quotes, commercial reviews, and approvals.
Support senior Sourcing DRIs on larger projects by owning defined workstreams, including supplier research, bid analysis, RFx documentation, and follow-up on actions and timelines.
Take increasing end to end ownership of midsize sourcing projects, from requirements gathering through supplier selection, negotiation, contracting, and handover, with limited oversight as you build proficiency.
Independently research markets and suppliers, prepare requests for information and proposals (RFIs/RFPs), evaluate responses, and present clear, data-backed recommendations.
Analyze spend, benchmark pricing, and develop return on investment (ROI) and total cost of ownership (TCO) models to identify savings and support sourcing decisions.
Negotiate pricing and commercial terms for low and medium complexity agreements, renewals, and amendments.
Coordinate reviews of non-disclosure agreements, master service agreements, and statements of work with Legal and other reviewers; ensure agreed scope, pricing, deliverables, and service levels are documented.
Guide stakeholders through sourcing and contracting processes, keeping projects moving and resolving issues promptly.
Track project delivery, savings, contract milestones, and renewals against agreed goals, and proactively communicate progress, risks, and next steps.
Support supplier performance reviews and risk assessments, escalating issues and coordinating follow-up with the right teams.
Work with Category Leads and colleagues across brands to support category plans and identify opportunities to combine demand or use preferred suppliers.
Improve templates, reporting, and workflows, apply AI tools effectively to sourcing tasks, and share knowledge and practical guidance with peers.
Learn from experienced sourcing colleagues through hands-on coaching, exposure to varied categories, and increasing responsibility for sourcing projects.
We are excited about you because you…
Have 1–3 years of experience in sourcing, procurement, category management, or a related commercial or operations role with supplier or contract exposure.
Can build and analyze total cost of ownership (TCO) models, commercial value comparisons, and spend models to support sourcing decisions.
Bring strong analytical skills, a collaborative approach, and curiosity about sourcing, procurement, contracting, and commercial negotiation.
Communicate clearly and build trust with stakeholders.
Are organized, attentive to detail, and able to manage several projects and deadlines while keeping others informed.
Take ownership of requests, follow through without repeated prompting, and distinguish what you can resolve independently from what needs escalation.
Exercise sound judgment and take a practical approach to solving problems in a dynamic environment.
Bring a customer-focused approach to solving problems and supporting the business.
Are comfortable collaborating across countries and time zones.
Can use AI tools effectively to improve the speed and quality of analysis and sourcing work, and are committed to continuing to learn.
Experience that would be a plus
Experience in one or more Corporate Services categories, such as professional services, facilities, HR services, contingent workforce, or customer support.
Familiarity with procurement systems and contract lifecycle management tools.
Experience in a technology or high-growth business.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Total Rewards team, part of People Operations, makes sure the people who build Wealthsimple are well looked after. We design the compensation, benefits, and rewards programs that support our employees across Canada and the US. As the company grows, our offering is getting more flexible to fit the different needs of our people, which means more plans, more providers, and more to get right. We work closely with the business to make sure our programs are practical, easy to use, and actually used.
ABOUT THE ROLE
More employees and more flexible benefits mean more questions, more plans, and more data to keep straight. You'll be the person employees turn to when they need help with their benefits, and the one making sure the systems behind those benefits work the way they should. Over time, as AI takes on more of the routine work, this role will lean further into analysis and shaping where our programs go next.
WHAT YOU'LL DO
- Own the employee benefits inquiry and escalation queue, from first contact through to resolution, with answers that are timely and human
- Make sure enrolment and plan data flow correctly between our HRIS and benefits providers, and catch issues before they reach employees
- Analyse benefits data, utilization, inquiry trends, and cost, to find gaps in our programs
- Turn what you learn into ideas and recommendations for our plans and future offerings, working with the Benefits Lead and Director, Total Rewards
- Manage ongoing relationships with our benefits vendors, resolving service issues and ensuring a high-quality experience for our employees
- Find ways to simplify and automate our benefits processes
- Improve our self-serve resources so employees can find answers on their own
- Use AI tools to speed up responses and analysis
SKILLS YOU BRING
- 3–5 years of experience in benefits administration or management, covering both Canadian and US programs
- Strong analytical skills and comfort working with benefits data like utilization, cost, and trends
- Clear communication, you can explain a complicated benefits question in a way anyone can understand
- Experience handling employee escalations and exceptions with sound judgment and discretion
- Experience with vendor management
NICE TO HAVE
- Experience administering benefits in Workday
- Exposure to benefits program design
WHO YOU ARE
- Organized, you can juggle multiple projects and deadlines without losing track of the details
- Detail-oriented, because you know a small enrolment error can be a big deal for the person on the other end
- Discreet and steady when employees bring you sensitive situations
- A trusted partner to employees, your People Operations teammates, and our benefits providers
- Curious and quick to try new ideas and tools, including AI, to make the work simpler
- Comfortable with a role that will evolve, you're excited to spend less time answering the same question and more time improving the programs behind it
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Portugal
Sweden
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
ОфисseniorIstanbul, Turkey
seniorBeijing, China
Rhode Island
seniorUnited Kingdom; Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change
seniorIreland; Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change
ОфисseniorLagos, Nigeria
ГибридheadBerlin
ГибридLagos, Nigeria
УдалённоheadUnited States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
Helsinki, Finland; Are comfortable collaborating across countries and time zones