Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About The Role
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our account management team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction. Whether solving live issues, building proactive support experiences, or driving continuous improvement through data and insights, we are champions of service excellence across our entire marketplace. If you care deeply about people and love making things better—this is the place for you.
About the Team
We’re looking for a
Small Medium Business Account Executive
to join our Dubai team. This is a hybrid role. In this role, you’ll help us support the SMB Team in developing and executing reporting for a large portfolio of accounts, executing data clean-up to ensure efficient reporting of the internal systems.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Pull, analyse and manipulate large set of data and drive actions from them
Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio
Lead actions to improve performances of Partners, supported by the broader team
Directly manage Partners in a case-by-case basis to unlock critical value improvement
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
BSc/BA in business, engineering, Economics or a related field is preferred
Experience with Excel, Google Sheets or formula based tools
Self-starter capable of driving yourself to your targets and objectives every month
A fantastic communicator with a "get it done" mindset, well-organised and efficient
Fluency in English; Arabic is a plus
Looker and Power BI experience are a plus
Why Join Us?
At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, Ontario
About the Department
The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for an experienced
Sales Director
to lead and grow the Enterprise and Public Sector business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region.
Additional responsibilities will include:
Design, build and execute strategies for the Region in collaboration with regional and global functional leaders
Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources.
Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships.
Drive business cadence for forecast calls, business reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings.
Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results.
Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies.
Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution.
Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”.
Represent Cloudflare at external conferences and events.
Examples of desirable skills, knowledge and experience
Bachelor's degree required.
10+ years of direct B2B sales experience, selling to large Enterprise accounts
5+ years of direct sales management experience leading an Enterprise field sales team.
Experience managing and coaching long, complex, high value Enterprise sales cycles
Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media.
Understanding of IaaS, Networking and Information Security services.
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus).
Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit.
Comfortable working in a fast paced dynamic environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT (This role requires you to be onsite 5 days a week in one of our locations)
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production.
You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere.
We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works.
This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams.
What You'll Do
Site Builds
Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard.
Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff.
Break/Fix and Troubleshooting
Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works.
Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption.
Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR.
On-Call and Incidents
Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center.
Document what happened and what you did, and contribute to root-cause analysis and follow-up actions.
AI, Automation and Continuous Improvement
Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back.
Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents.
Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams.
Share what works so the rest of the team can adopt it across every site.
Documentation and DCIM
Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning.
Follow and improve runbooks and build standards so work is repeatable across sites.
Logistics and Hardware Lifecycle
Own receiving, shipping and spares inventory at your site, and process RMAs end to end.
Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction.
Vendors, Partners and Compliance
Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards.
Work directly with partner teams to coordinate access, maintenance and escalations for your site.
Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits.
Supporting Other Sites
Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges.
Who You Are
Careful and precise.
Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done.
Dependable on your own.
You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate.
Security-minded.
You understand that access rules and chain of custody exist for a reason, and you follow them every time.
A troubleshooter, not a parts swapper.
You want to know why something failed, and you use logs, diagnostics and the command line to find out.
Someone who makes the team better.
You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes.
AI-fluent and automation-first.
Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it.
Required Experience
Hands-on experience in data center, network or server hardware operations, including working independently on site.
Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components.
Solid working knowledge of structured cabling standards, fiber and copper, and optics.
Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware.
Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues.
Experience with fiber inspection, cleaning and testing, including light meters or OTDR.
Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround.
Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes.
Experience working in colocation facilities and with third-party vendors or contractors.
Willingness to take part in an on-call rotation and respond on site.
Clear written and verbal communication, including documenting work and updating tickets.
A valid driver's license, reliable transportation, and proximity to your assigned data center.
Ability to travel occasionally to other sites.
Preferred Qualifications
Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response.
Experience mentoring or training other technicians or engineers.
Experience writing runbooks, build standards or checklists used across multiple sites.
Experience supporting or leading new data center builds or integrated rack deployments.
Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work.
Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP).
Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows.
Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator.
Experience with ITAD and secure destruction processes.
We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn.
Physical Requirements
Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist.
Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods.
Work in loud, cold, and tightly controlled data center environments.
Use ladders, lifts and carts safely.
These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Satellite Production Technician
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Production Facility Manager
- Employment type: Permanent
- Workplace model: Office
- Background Security Screening applicable (SUPO)
WHY THIS ROLE MATTERS
The mission of this role is to ensure every electrical and mechanical subsystem delivered for satellite integration works exactly as intended by inspecting, assembling, and validating it with clear, reliable evidence. It also exists to catch issues early, fix them at the source and keep the entire build process traceable and unblocked so spacecraft can be assembled and launched with confidence.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform Perform inspection, assembly, and verification of electrical and mechanical subsystems and panel-level assemblies
- Execute panel assembly, including module installation, and the fabrication, routing, termination, and lacing of wiring harnesses (RF, CAN, power, thermal sensors)
- Perform cable and connector assembly, including crimping, soldering, and RF connector termination, followed by continuity, insulation resistance, and basic electrical checks
- Carry out rework and repair of cables, harnesses, and PCB assemblies (e.g. connector replacement, component rework, conformal coating touch-up) following approved procedures
- Ensure subsystem readiness (e.g. antennas, solar panels) through testing and validation procedures
- Integrate structural elements including CFRP panels, sandwich structures, and mechanical components
- Collaborate with Engineering, AIT, and Quality teams to resolve integration issues and improve manufacturability
- Monitor production progress and proactively escalate blockers to maintain workflow continuity
- Support root cause analysis and non-conformance resolution
- Contribute to First Article Inspection (FAI) activities and ensure proper documentation and traceability
- Perform or support incoming inspection of mechanical and electrical components
- Maintain accurate records in line with aerospace manufacturing and quality standards
REQUIREMENTS
MUST HAVES
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Aerospace Engineering, Electronics, or a related technical field
- 1+ years of hands-on experience in electrical and/or mechanical assembly, inspection, or integration within aerospace or other high-reliability environments
- Proven experience working with mechanical subsystems and structural assemblies (e.g. panels, brackets, electro-mechanical units)
- Hands-on experience with composite materials (e.g. CFRP), sandwich structures, solar panels, or precision mechanical components
- Basic understanding of electrical integration principles (panel-level), including module installation and wiring harness routing
- Hands-on experience with connectors, grounding, shielding, and cable types (RF, CAN, power, thermal sensors), and the ability to interpret wiring diagrams and harness drawings
- Familiarity with manufacturing quality standards, documentation, and traceability requirements
- Experience supporting root cause analysis and non-conformance resolution
- Comfortable working in a fast-paced production environment with evolving priorities and deadlines
- Hands-on mindset with willingness to work on the shop floor and support cross-functional teams directly
- Strong communication skills and ability to collaborate with Production, Engineering, QA, and Planning
- High level of ownership, attention to detail, and continuous improvement mindset
NICE TO HAVES
- Experience with satellite structures and panel integration, including CFRP panels, sandwich structures, and RANT (radar antenna) assemblies
- Hands-on experience with full panel assembly, including fabrication, integration, and routing of RF, CAN, power, and thermal sensor cabling
- Understanding of thermal management and interfaces (e.g. thermal pads, pastes, sensor integration)
- Experience with incoming inspection of composite and machined parts
- Knowledge of environmental and mechanical testing (e.g. vibration, shock, thermal vacuum)
- Familiarity with aerospace standards such as IPC, ECSS, or similar
- Experience in NewSpace or small satellite production environments
- Experience working in cleanroom environments and satellite integration flows
- Familiarity with ERP/MES systems in manufacturing
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
AT ICEYE, YOU’LL JOIN A DIVERSE AND HIGHLY ENGAGED TEAM UNITED BY THE AMBITION TO MAKE THE IMPOSSIBLE POSSIBLE. AS A GLOBAL SCALE-UP, WE COMBINE SPEED AND AMBITION WITH THE OPPORTUNITY TO TAKE REAL OWNERSHIP FROM DAY ONE. YOUR GROWTH, WELLBEING, AND SUCCESS ARE A PRIORITY, WITH CONTINUOUS PROFESSIONAL DEVELOPMENT, TRAINING OPPORTUNITIES, AND A CULTURE WHERE COLLABORATION IS HOW WE WIN.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us - we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Quality Assurance Technician - Assembly, Integration & Final Inspection
- Location: Valencia, Spain
- Department: Product & Mission Assurance
- Reports to: Reliability Engineer Manager
- Employment type: Permanent
- Workplace model: Production floor/Cleanroom
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Quality Assurance Technician you are the independent set of eyes between our production line and orbit. You will perform in-process and final inspections of electronic and mechanical assemblies, verify that every integration step is carried out to procedure, and carry out the final inspection of completed satellites before they leave for environmental testing and launch.
You will witness mandatory inspection points (MIPs), confirm workmanship against IPC and ECSS requirements, check torque, bonding, harness routing, connector mating and cleanliness, and make sure the build record is complete and audit-ready.
Embedded within the production and AIT (Assembly, Integration and Test) environment, you will work in cleanrooms with ESD-sensitive flight hardware. Working closely with Production, AIT Engineering, Reliability Engineering, Mission Assurance and Supply Chain, you will catch defects before they move downstream, prevent quality escapes, and help every satellite we ship meet space-grade standards.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Perform in-process inspections of electronic assemblies (PCBAs, harnesses, cable assemblies, units, etc.)
- Perform in-process and final inspections of mechanical and composite assemblies against drawings, inspection plans and work instructions
- Support preparation of acceptance data packages and similar traceability tasks as assigned
- Witness and sign off inspection points and key integration steps at subsystem and satellite level,
- Carry out final inspection of completed satellites before handover to environmental testing, shipment and launch campaigns, confirming configuration, workmanship, cleanliness, and more
- Verify build records, travellers and as-built configuration in the MES and ERP systems
- Raise non-conformances (NCs), quarantine affected hardware, support root cause analysis (RCA) and Material Review Board (MRB) activities, and follow up on corrective and preventive actions (CAPA)
- Provide immediate feedback to production and AIT teams on recurring workmanship issues and process improvement actions
- Monitor cleanroom, ESD and FOD (foreign object debris) controls in production and AIT areas, and flag deviations
- Ensure inspection tools and measurement equipment are calibrated, maintained and used correctly
- Review and provide feedback on inspection plans, work instructions and control plans, and contribute to continuous improvement initiatives
WHAT WE'RE LOOKING FOR
Must haves:
- Conversational level of spoken and written English
- Minimum 3 years of experience in quality control or quality assurance roles within aerospace, defense, or high-reliability manufacturing environments, including hands-on inspection of both electronic and mechanical assemblies
- Use of inspection tools (e.g., microscopes, calipers, micrometers, gauges, torque tools, multimeters, milliohm meters)
- Ability to read and interpret technical drawings assembly drawings, schematics, harness diagrams, Bills of Materials (BOMs) and inspection plans
- Knowledge of measurement principles and calibration requirements
- Experience working in cleanroom and ESD-controlled environments
- Strong attention to detail and the confidence to stop work and raise an issue when something is not right
Nice to haves:
- Current IPC certifications (CIS or CIT) in IPC-A-610, J-STD-001 or IPC/WHMA-A-620
- Knowledge of ECSS standards, e.g. ECSS-Q-ST-70-08 (manual soldering), ECSS-Q-ST-70-61 (PCB assembly) and ECSS-Q-ST-20 (quality assurance)
- Experience with satellite or spacecraft AIT, including mechanical integration, harness integration and launch campaign preparation
- Familiarity with AS9100 quality management systems, NC and CAPA processes, and First Article Inspection (AS9102)
- Hands-on experience inspecting composite parts and knowledge of composite manufacturing processes
- Ability to read GD&T drawings per ISO standards
- Proficiency with defect recognition to IPC-A-610 and working knowledge of IPC/WHMA-A-620 for cable and harness assemblies
- Experience with ERP and MES systems in production environments
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Onsite Technical Interview/Peer Review, including a Technical Challenge
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Illinois or Missouri
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
Illinois based hires: Estimated annual salary of $244,000-$336,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who were passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly became one of the industry's leading technology powerhouses.
Blockstream is transforming traditional financial systems by equipping enterprises and consumers with Bitcoin-based solutions that enhance efficiency, security, and scalability. Our vision is to empower the world with tools that strengthen financial security, streamline everyday use, and unlock new opportunities for growth.
In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer-2 projects like Liquid and Core Lightning, to end-user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future.
We are expanding our team and seeking a highly skilled QA Engineering Manager to lead our QA team in ensuring the quality, stability, and security of our Bitcoin and blockchain-based applications. As a QA Engineering Manager, you will be responsible for developing and overseeing test strategies, mentoring QA engineers, and working cross-functionally with developers, product managers, and DevOps engineers to maintain high-quality standards.
What You Will Be Doing (Responsibilities):
- Lead, mentor, and manage a team of QA Engineers, fostering a culture of quality and collaboration.
- Define and oversee the implementation of test strategies, ensuring coverage for functional, performance, security, and regression testing.
- Design and maintain automated testing frameworks for blockchain-based applications and APIs.
- Establish best practices for QA processes and continuously improve testing methodologies to enhance product quality.
- Work closely with developers to review features, identify testability concerns, and ensure proper validation of new functionalities.
- Manage bug tracking and reporting processes, ensuring timely resolution of defects.
- Coordinate with DevOps to integrate automated testing into CI/CD pipelines and optimize execution in cloud-based environments.
- Stay updated with blockchain and fintech QA trends, security vulnerabilities, and best practices.
- Communicate QA metrics, progress, and risks to stakeholders, ensuring transparency and continuous improvement.
What We Look For In You (Required Qualifications):
- 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role; preferably in fintech, blockchain, or security-focused industries.
- Strong background in automation testing frameworks and methodologies.
- Deep understanding of Bitcoin and blockchain technology.
- Experience with API testing tools and scripting languages.
- Knowledge of security testing methodologies, including penetration testing and vulnerability assessments.
- Hands-on experience with performance testing tools.
- Proven ability to work in a fast-paced, remote-first, and collaborative environment.
- Strong problem-solving skills and analytical mindset.
- Excellent communication, leadership, and documentation skills.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $100,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Toronto, ON office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City, UT office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Solutions Architect on GitLab's India team, you'll be a trusted advisor to prospects, customers, and partners across India. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business goals across the software development lifecycle. This role supports Commercial and Enterprise segments in India's Southern Region. Experience with Global Capability Centers (GCCs), Digital Native organizations, and startups is highly valued given the accounts you'll support.
You'll partner closely with Account Executives and cross-functional teams to own technical evaluations, including proofs of value and workshops, shape solution architectures, and bring customer feedback to Product Management. You'll also occasionally support regional go-to-market partners that provide Professional Services. Your work will help customers adopt GitLab successfully, support revenue growth through solution selling, and build long-term, trusted relationships.
What you’ll do
Lead technical discovery, demonstrations, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the software development lifecycle.
Own the technical evaluation process, including solution design, proofs of concept or value, workshops, and technical contributions to tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams across Commercial and Enterprise segments to shape account strategies for new customer acquisition and expansion, with a focus on GCC, Digital Native, and startup accounts.
Support regional go-to-market partners that provide Professional Services, helping them deliver consistent technical guidance and apply effective practices during partner-led engagements.
Represent GitLab at online and in-person marketing events, including webinars, industry events, presentations, roundtables, panels, demonstration days, and hackathons.
Build trusted relationships with technical practitioners and business leaders, guide GitLab-driven transformation, and help customers become GitLab advocates.
Advise customers on modern software development, continuous integration and continuous deployment (CI/CD), security, and cloud practices to improve their return on investment.
Share customer feedback, use cases, and competitive insights with Product Management, Engineering, Sales, and Marketing while continuing to build expertise and reusable guidance in GitLab, DevSecOps, AI, and cloud technologies.
What you’ll bring
Experience guiding Commercial and Enterprise customers through solution design and evaluation in technical presales, consulting, or a similar role.
Experience working with India's GCCs, Digital Native organizations, and startups is highly valued.
Knowledge of the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with the ability to connect platform capabilities to customer use cases.
Practical knowledge of cloud computing concepts and related technologies, including deployment, security, and operations options.
Ability to lead proofs of concept or value, contribute to tenders or audits, and design and run workshops or value stream assessments.
Clear technical communication and presentation skills, with the ability to adapt your message for practitioners and senior business and technical decision-makers.
Skill in building trusted relationships, listening with empathy, advocating for customers, collaborating with go-to-market or Professional Services partners, and continuously learning new technologies.
About the team
The Solutions Architect team is part of GitLab's Sales organization and serves as the technical counterpart to Account Executives. This role focuses on Commercial and Enterprise opportunities across India's Southern Region and works with Account Executives, the broader go-to-market team, and regional partners that provide Professional Services. The team advises on architecture, runs technical evaluations such as proofs of value, and guides customers through digital transformation. We collaborate asynchronously with Sales, Product Management, Engineering, and Marketing to share effective practices, create reusable technical resources, and represent the voice of the customer. Our focus is helping customers modernize software delivery, adopt GitLab at scale, and navigate a changing AI and DevSecOps landscape.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ГибридheadLondon, United Kingdom
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