Location: United States, Remote
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission to get therapy into the hands of everyone!
We’re looking for a
part-time, bilingual contract Therapist
(Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice—without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!
We are currently hiring licensed providers in all states within the United States
except
FL, MA, MI, TX, VT. Providers licensed in NC will be required to provide at least 10 hours of availability during evenings or weekends. No minimum hour requirement applies to providers in all other states.
What you'll do:
Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
Conduct client sessions using video, audio, and live messaging services
Respond to asynchronous client messages each week, in a timely manner
Complete your required clinical documentation after each client session
Provide therapy services in English and one or more additional languages
About you
Current license to practice independently
without
supervision in your state(s) of licensure
Note: Associate licensed providers who require supervision are not eligible for this role
Individual professional malpractice liability insurance policy
Individual NPI number
Comfortable learning new online tools and technology
Reliable internet connection and video-capable device
Perks
Clients Ready for You:
Talkspace provides new client referrals
Flexible Schedule:
Set your own schedule with no minimum requirement for your weekly hours or caseload size
No Membership Fees:
No provider fees
Accept Insurance Without Hassle:
Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
Everything in One Place:
Sessions, clinical documentation, resources, and compensation tracking on one platform
Fully Paid Training:
Master the Talkspace platform before your first session
Clinical Support:
Provider Support and IT teams available for any technical or platform related questions
Free CEUs:
NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
Health Perks:
Access Stride Health to support your health and financial well-being
Compensation
Compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated.
CA:
$90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
DC, MA, MD, NY, VA, WA:
$78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
All other states:
$70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
Additional compensation for asynchronous messaging
Earn a new client engagement bonus, varying by plan type
Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.
Why Talkspace
Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone.
Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions.
All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.
Location: Netherlands; Romania; Bulgaria; Canada; Serbia; Kazakhstan; United States; Spain; Portugal; Moldova; Philippines; Poland
Workplace: Remote
About the company
Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We're the #1 lead marketplace in the USA, and we're accelerating.
Role overview
We are looking for a Product Manager to ensure we always build the most valuable things for our marketplace — measured in money, not opinion. You will own the outward half of the product: users, market, and the "what and why." Working closely with a Product Owner who owns delivery ("how and when"), your job is to make sure not a single sprint is spent on something that does not move LTV, margin, or retention.
Requirements
3+ years in B2B SaaS or marketplaces, with clear examples of metrics you moved and can prove.
Strong understanding of unit economics, including LTV, CAC, payback, and contribution margin.
Hands-on user research experience with real synthesis work behind it.
Ability to tie product ideas to measurable upside before development starts.
Experience pulling and working with your own data using SQL, Amplitude, BigQuery, or similar tools.
English C1+; your users are American real estate investors, and communication needs to be sharp and clear.
AI-first by default — if you are not using AI to 3x your output already, you will be behind our engineers.
High ownership and strong decision-making in ambiguous, fast-moving environments.
What You'll Be Doing
Talk to users constantly: buyers, power accounts, and churned users — and turn conversations into decisions, not decks.
Own platform improvement broadly across onboarding, buying experience, lead quality, retention, and monetization. Find the weakest link, fix it, then move to the next.
Own the unit economics of every bet by tying each brief to LTV, CAC payback, margin per lead, or revenue per active user. If you cannot put a number on the upside, it is not a brief yet.
Model value before anything is built, using rough sizing of expected impact so engineering time goes to things that move money, not things that only feel nice.
Write one-page briefs built around problem, evidence, and expected impact, then hand them off and trust the execution.
Ship experiments weekly, kill failures fast, and scale winners.
Pull your own data directly; there should be no analyst between you and the truth.
Track competitor changes closely and know what they shipped before users tell you.
This is not for you if
You measure success in features shipped.
You cannot tie a feature to a number.
You want to manage the sprint and own the delivery. That is a different role.
What we expect from you (first 3 months)
We do not do long onboarding. Access on day one, context in days, a real problem in week one. We hire people who create value with incomplete information, because that is the job every day after probation too.
End of month 1: you know the platform as a real user does because you have used it like one; you have mapped the weakest points in the funnel, ranked with evidence and value; and you have handed off your first accepted brief.
End of month 3 (the bar): multiple shipped changes with measurable results you can defend, with at least one of them moving a core metric such as activation, churn, LQS, or revenue per user. A live experiment pipeline exists so something is always being tested. Your validated brief backlog is deep enough that the team never waits on you for direction. We trust your "this is worth building" without re-checking it.
How We Work With You: We use honest checkpoints at 2 weeks, 1 month, and 2 months. We judge trajectory, not perfection. Wrong fast and corrected beats slow and safe. If the fit is wrong, both sides should know by month 2 and say it out loud.
Nice to Have
Experience in startup or fast-scaling tech environments.
Experience in marketplace, SaaS, real estate, lead generation, or other performance-driven digital businesses.
Familiarity with experimentation systems, product analytics, and growth-focused product work.
What We Offer
Impact: Work at the core of a product-led, AI-powered startup where your decisions directly affect business performance.
Autonomy: High ownership, low bureaucracy, and real authority over product direction.
Flexibility: Remote-first culture with flexible hours and async-friendly communication.
Compensation: Competitive salary above the market average.
Team: Join a smart, passionate team that moves fast, supports each other, and builds cool stuff.
Time Off: Three weeks paid vacation plus 5 paid sick days annually.
Growth: Unlimited learning policy — paid courses, books, and growth resources.
AI-Heavy Environment: AI is deeply embedded across prospecting, research, and workflows.
Ownership: Real decision-making power and direct ownership of your outcomes.
Location: West Union, IA
2nd Shift
COMPANY PROFILE:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, duct work, and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania, and Florida.
We are currently hiring Manufacturing & Production Technicians to perform general assembly in our West Union, IA manufacturing facility. Join us if you are interested in working in a fast paced, financially sound, climate controlled manufacturing environment.
SCHEDULE:
2nd Shift 2:30pm-11pm Monday -Friday (Shift Premium Paid for 2nd Shift)
Occasional mandatory overtime
WHAT WE ARE LOOKING FOR:
Hard-working individuals, wanting to excel in their profession
Strong organizational skills
Self-starting team player with a positive attitude and good communication
Considers attendance & punctuality a priority
RESPONSIBILITIES:
Perform work according to safety & quality standards and procedures
Work effectively as a team member contributing to a positive workplace
Finished work is expected to be neat, orderly, and repeatable
Ensuring work space is clean, safe and in working order
JOB REQUIREMENTS
:
Ability to use various hand and power tools
Ability to lift up to 50 lbs independently
Stand for long periods of time
Basic mathematical skills
Proficient in English
Safety-sensitive position
Note: Satisfactory background check, and negative drug screen required
EDUCATION
:
High school diploma or equivalent required
SALARY:
Competitive Wages based on experience
Monthly bonus based on performance and productivity
BENEFITS
:
Medical, Dental, Vision
$100,000 Life Insurance & Long-Term Disability with Medical election
Flexible Spending Account (FSA)
401k w/ employer match
Paid holidays
Vacation and sick days based upon tenure
APPLY NOW!
Apply on our website:
captiveaire.com
OR pick up application at: 101 N Industrial Pkwy, West Union, IA 52175
Applications submitted for this position are valid for
60
days. Consideration for employment after
60
days requires a new application to be submitted.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
#P1
Location: Remote
We are looking for an experienced Senior Payroll Accountant to take ownership of payroll accounting and payroll-related operations across multiple jurisdictions. As part of the Accounting team, you will be responsible for payroll calculations for selected entities, payroll-related reconciliations, coordination of external payroll providers and service partners, and ensuring the accuracy of personnel-related expenses. You will work closely with HR, Legal, Treasury, Tax, and external providers to support a growing international workforce.
This role is ideal for someone with a strong accounting background who understands payroll processes, enjoys improving operational efficiency, and is comfortable working in a dynamic international environment where processes continue to evolve.
WHAT YOU’LL BE DOING
Calculate payroll and personnel-related expenses for assigned entities
Coordinate payroll-related activities across multiple jurisdictions and legal entities
Partner closely with HR, Legal, Treasury and Tax teams to ensure accurate and timely payroll processing
Perform payroll-related account reconciliations and support month-end closing activities
Manage communication with external payroll providers, accounting firms, EORs, and other service providers
Review and oversee payroll calculations prepared by outsourced payroll teams and external providers
Ensure payroll data is complete, accurate, and delivered within established deadlines
Work with payroll software and related systems to support payroll operations and reporting
Create, document, and improve payroll processes, controls, and workflows
Identify inefficiencies and implement process enhancements to improve operational effectiveness and scalability
Support payroll-related audits by providing required payroll documentation, reconciliations, and supporting schedules
Resolve payroll-related issues and manage ad hoc operational requests in a timely manner
WHAT WE LOOK FOR IN YOU
6+ years of accounting experience, including significant exposure to payroll accounting and personnel-related expenses
Strong understanding of payroll accounting, reconciliations, accruals, controls, and month-end close processes
Experience working with external payroll providers, outsourced teams, EORs and other service providers
General understanding of payroll-related tax and compliance requirements
Experience supporting payroll operations across multiple jurisdictions. Familiarity with payroll requirements in the UAE and UK is an advantage; willingness to learn and navigate country-specific requirements is essential
Proven ability to establish, streamline, and improve processes in a fast-growing or evolving environment
Strong analytical skills, attention to detail, and problem-solving capabilities
Excellent organizational skills with the ability to manage multiple priorities and meet tight deadlines
Experience working with payroll software, EOR platforms and ERP systems (e.g. Oracle NetSuite)
Team player with a proactive, hands-on, and solution-oriented mindset
Ability to work under pressure while maintaining a high level of accuracy and attention to detail
Fluent English, both written and spoken
WHY SHOULD YOU JOIN OUR TEAM?
Great challenges with various opportunities to prove your talents
A welcoming international team of highly qualified professionals
Remote work from anywhere in the world
Great corporate culture with internal events
Supportive and empowering environment
Flexible schedule
40 paid days off
Competitive salary
Location: Lisbon
Workplace: Hybrid
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
The Merchant Experience domain's mission is to craft seamless experiences so every Mollie moment feels intuitive, secure, and supportive. The vision is simple: customers stay focused on growing their business while Mollie just works. We are hiring UI Engineers across the domain.
We care deeply about quality and well-designed experiences, not only for our customers, but especially for the engineers building Mollie's products. This means creating clean, well-documented APIs, reliable tooling and smooth workflows that make development, testing, localisation, and releases easier and more predictable. It also means owning the design system and navigation experience that merchants interact with every day, driving engagement, accessibility, and product activation at scale. As a UI Engineer, you bridge the gap between platform capabilities and the teams that rely on them, working across the frontend, backend and infrastructure as needed.
This is not a role where you ship one feature and move on. You will have real ownership, real visibility, and the chance to do work that matters at scale.
What you'll ship
- Own and evolve the Mollie UI design system, ensuring consistency and quality across web and mobile.
- Rebuild and improve the mobile navigation architecture, covering both the system design and the visual experience.
- Improve app accessibility in line with compliance standards, making Mollie more inclusive for all merchants.
- Strengthen testing practices and automation to raise reliability and reduce regressions across the app.
- Own the Upsell infrastructure and in-app messaging that enables targeted campaigns to drive merchant engagement and product activation.
What you'll bring
- 5 or more years of experience developing mobile apps and web applications, with solid hands-on React and/or React Native experience and a genuine, deep understanding of JavaScript fundamentals at a low level.
- Experience with CI/CD pipelines and app release processes.
- Comfort working with native browser APIs and language primitives, and enough CSS confidence to implement interfaces using design system components.
- A track record of building or maintaining products at medium to large scale, where code quality, reliability, and performance actually matter, including experience with test-driven development and REST API design.
- A product-first mindset with end-to-end ownership, from design iteration through to delivery with a focus on user experience and measurable outcomes.
- A generalist mindset with strong communication skill.
- Always Be Shipping mindset: consistently delivering value to customers, where speed and quality go hand in hand.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Arago is an AI and computer hardware company focused on accelerating breakthroughs at the intersection of AI and semiconductors. The company was founded in 2024 by AI researchers and physicists with expertise in photonics, electronics, software, mathematics, and machine learning. The team is multinational and operates from hubs in France, North America, and Israel.
Задачи:
— Design and verify custom digital hardware components and architectures for high-performance, tightly integrated computation workloads.
— Design, implement, and verify RTL blocks for memory, control, and compute subsystems within Arago’s custom multiphysics computation unit.
— Collaborate with system software and architecture teams to define block-level specifications and ensure alignment with performance and integration goals.
— Develop and maintain functional verification infrastructure to validate design correctness across simulation and hardware testbenches.
— Support synthesis, timing analysis, and backend integration, working closely with physical design and CAD engineers.
— Contribute to architectural exploration and hardware-software co-design efforts to shape future iterations of Arago’s compute platform.
Требования:
— Extensive experience in RTL design (Verilog/SystemVerilog) for control logic, datapaths, memory subsystems, and specialized processing units.
— Strong understanding of digital architecture including pipelining, arbitration, memory hierarchy, and system-level integration.
— Proficiency in functional verification including testbench development, assertions, coverage metrics, and debugging; UVM experience is a plus.
— Familiarity with ASIC and FPGA design flows including synthesis, timing closure, and DFT.
— Comfortable working across the full hardware stack from architectural specification and microarchitecture to physical implementation support.
— Proficient English; French is a plus.
Условия:
— Competitive cash compensation based on location, experience, and team pay.
— Meaningful stock option plan offered early.
— Relocation bonus and coverage of moving expenses for relocation within 20 minutes of company location.
— Healthcare coverage including family options, pension contributions, professional development support.
— 25 days PTO plus public holidays.
— Ownership of a key technical domain with growth opportunities.
— Reimbursement of 50% of public transport subscription fee.
— High-paced, multicultural, engineering-led environment.
Процесс найма:
— Screening Call
— Technical meeting
— CEO Interview
— Reference Calls
— Technical Assessment
— Final Interview
seniorПомогают с релокацией во Францию; Relocation bonus and coverage of moving expenses for relocation within 20 minutes of the company’s location
Meet Arago and the Aragonians Arago is an AI and computer hardware company whose mission is to drive the course of history forward. We do so by accelerating breakthroughs at the intersection of AI and semiconductors. Founded in 2024 by AI researchers and physicists with deep expertise in photonics, electronics, software, mathematics, and machine learning, Arago brings together a lean team of engineers and scientists from the world’s top companies and research labs. Composed of nine nationalities and operating from hubs in France, North America, and Israel, we believe in great science and fast achievements. Our work is guided by these core principles: Do great things: we deliver work we’re proud to sign our name to. High velocity: speed matters. We move quickly, one step at a time. One unit: we’re all in this together, with relationships grounded in trust, respect, and camaraderie. Arago is backed by executives from Apple, Arm, Nvidia, Microsoft, and Hugging Face, as well as prominent US and European deeptech venture firms and exited founders.
What you’ll do
As a Senior AI/ML Scientist, you will work at the intersection of modern AI models, numerical precision, and novel computing architectures. Your mission will be to develop the methods that allow AI models to run accurately, efficiently, and reliably on Arago’s computing system. This position combines strong quantization and “digital twin” aspects: understanding how frontier models tolerate reduced precision, defining the right numerical formats and quantization strategies, and building software representations of the processor to model the physical effects that impact AI model accuracy. This role is both scientific and practical. You will help shape the bridge between AI models and Arago’s hardware.
Required Skills and Experience
Background in mathematics, physics, computer science, or a related quantitative field. Strong interest and skills in applied mathematics and statistics. Strong experience with quantization of machine learning and AI models. Strong understanding of modern model architectures, including language models, diffusion models, video generation models, and/or world models. Experience studying the impact of numerical precision, noise, or approximation on model accuracy. Experience with inference performance optimization. Good knowledge of computer architecture, GPU architecture, or parallel computing. Ability to build rigorous experimentation pipelines and translate research insights into practical engineering decisions. GitHub profile with recent and relevant projects. Language: English at a proficient level. French is a plus.
Responsibilities
Develop Arago’s quantization strategy for modern AI models, including precision studies, numerical format exploration, and model-level techniques to preserve accuracy under constrained precision. Study the impact of analog noise on the performance and inference accuracy of machine learning models, including language models, diffusion, video generation, and world models. Develop simulation tools to model analog behavior with minimal computational overhead. Build and maintain Arago's internal experimentation pipelines for precision and performance studies on both physical and emulated prototypes. Act as a technical point of contact between clients and Arago: analyze, port, and optimize client models onto Arago hardware, balancing throughput and accuracy. Collaborate with the software and digital architecture teams to support architectural enhancements based on the operator content of frontier model architectures.
Pay and benefits
Competitive cash compensation, with final package based on location, experience, and the pay of team members in similar positions. Meaningful stock option plan offered at the earliest stage of the company (included in the majority of full time offers). Relocation bonus and coverage of moving expenses for relocation within 20 minutes of the company’s location. Healthcare coverage (including family-friendly options), pension contributions, professional development support, and 25 days of PTO, in addition to public holidays. Ownership of a key technical domain, with significant vertical and/or horizontal growth opportunities, based on performance and individual drive. Reimbursement of 50% of the public transport subscription fee. A high-paced, multicultural (with 10 nationalities), and engineering-led environment.
Location: Singapore
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As the Director of Partnerships for APAC, you will lead Airalo’s partnership efforts across our four key Partnerships streams - Strategic Partnerships, Channel Sales and Corporate Sales for APAC
What You'll Do:
Work closely with the VP of Partnerships and other team members in the department
Build, lead, and groom a team of Partnerships Managers, further supported by in-country teams for Channel Sales, and Corporate Sales for key countries within APAC
Be a core member of the Partnerships Leadership Team that shapes Airalo’s global Partnerships strategy
Shape the future of Airalo’s Partnerships products by working closely with the Partner Experience Product and Engineering teams
Find, identify, prospect, and lead negotiations with large strategic partners within APAC
Maintain relationships with key partners to drive partner profitability and grow the B2B/B2B2C partnerships' contribution to the business
Refine the Airalo Partnerships roadmap to anticipate and fulfill partner needs, thereby maintaining Airalo’s status as the preferred provider across industry partners in APAC
Collaborate and work with different internal and external stakeholders to develop and execute joint projects/opportunities
Define and improve SOPs for the Partnerships department to streamline operations and improve efficiency across workflows
Represent Airalo at leading industry events and conferences across APAC
Own the Airalo Partnerships OKRs for APAC
What You'll Bring:
10+ years of experience in partnerships, sales, account management, or business development in a high-growth B2B and/or B2B2C environment
5+ years of prior experience building and managing high-performance teams
Experience in Traveltech / Consumer tech industries will be an advantage
Partner-first mentality and a genuine passion for helping your stakeholders succeed while creating win-win relationships
Ability to develop Airalo’s unique story and the problem we solve for our users, making it a compelling partnership proposition
Ability to employ, and teach your team, various sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
Ability to develop thought leadership skills and build trust with key stakeholders - internally and externally
Ability to multi-task in a complex & matrix environment
Experience with sales and partnerships tools
Fluent verbal and written communication skills in Korean is nice to have.
If you are interested in this position, please apply to the ad.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
Location: Slovakia
Workplace: remote
As a trusted global transformation partner, Welo Global accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welo Global delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welo Global delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welo Global | Enterprise Localization, AI & Multilingual Solutions Platform
OVERVIEW
At Park IP, Welo Global’s Legal Service Line, we are currently seeking experienced patent translators to support our growing portfolio of patent translation projects.
We are looking for linguists with proven experience translating patents from English US (en-US) into Romanian (ro-RO):
The ideal candidate will have strong experience in translating and proofreading patents, specifically in the field of Biology.
Project Details
Job Title: English US into Romanian (ro-RO) Patent Translator
Location: Remote
Content Type: Biology
Expected Weighted Volume Per Week: 2,000 to 5,000
CAT Tool: JIRA, XTM
Employment Type: Freelance
Main Duties
Translate patent-related content from English US (en-US) into Slovak (sk-SK), with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client;
Follow instructions, for example Translation process, CAT tool usage, etc.
Communicate effectively and response promptly in English.
Requirements
Minimum two years' experience translating and reviewing content in the patent field of Biology;
Native fluency in target language;
Degree in linguistics, translation or equivalent experience.
When you join Welo Global, you have the opportunity to bring your career to the next level:
Receive steady volume of work and long-term partnership {where this applies}
Professional development: work on exciting projects that will empower you keep learning and growing
Work with a multicultural, international team with a great variety of documents and content types
24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, please apply below.
Location: Yamoussoukro, Côte d'Ivoire; Dakar, Senegal
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the Francophone Africa Region. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the CEMAC & UEMOA/WAEMU, and who is excited by the opportunity to apply their existing legal and / or regulatory experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the applicable countries, as part of enabling the broader business strategy. From time to time, this may also include working on obtaining regulatory authorisations / approvals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Head of Regulatory and Licensing Affairs-Africa, and work alongside project managers and members of the wider business to execute on regulatory and licensing initiatives.
Responsibilities
Regulatory Affairs
Monitor regulatory developments impacting Tether and affiliates companies in Francophone Africa Region.
Maintain active relationships with policymakers, regulators, central banks, and financial intelligence units.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Licensing & Authorisations
Conduct structured assessments on whether licensing/registration is required for operations in the country.
Lead or support licensing applications end-to-end, where needed, including preparation of supplementary documentation, legal opinion coordination, regulator communications, and post-submission follow-up.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the countries, advising on regulatory constraints and enablers.
Help coordinate responses to supervisory reviews, information requests, and regulatory audits.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory within the region.
Minimum of 5 years governmental affairs and regulatory affairs experience, ideally within the financial services or crypto-asset industry in Africa.
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Fluent in English and French. Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Kampala; Uganda
Workplace: OnSite
ABOUT THE COMPANY
Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.
ABOUT THE ROLE
We are looking for a Financial Controller to help achieve regional financial efficiency by building and owning the Uganda country finance function, largely from scratch.
The role will own monthly P&L, balance sheet, and cash flow reporting, stand up robust accounting procedures, manage auditors and tax authorities, and integrate the country into Eleving Group’s financial ecosystem.
WHAT YOU WILL DO
- Establish robust accounting and financial procedures and processes to ensure effective financial and accounting reporting.
- Own monthly P&L, balance sheet, and cash flow reporting, ensuring accuracy, timeliness, and compliance.
- Partner with local and regional stakeholders, providing financial insights and analysis to guide commercial and operational decision-making.
- Manage relationships with auditors, tax authorities, and other financial partners.
- Collaborate closely with the regional HQ (finance team) to ensure smooth integration into Eleving Group’s financial ecosystem.
- Lead initiatives to drive accounting and financial improvements.
- Monitor adherence to local regulations and international accounting standards, proactively mitigating financial risks.
WHAT YOU HAVE
- Higher education in Finance, Accounting, Economics, or Business Administration
- Previous experience in the fields of finance, business administration, project management, and similar
- Understanding of IFRS accounting principles (B/S, P/L, CF)
- Advanced Excel skills and familiarity with financial software and databases
- Strong analytical and problem-solving skills
- Attention to detail with a commitment to accuracy
- Ability to manage multiple projects and meet tight deadlines
- Proficiency in English
- Can-do attitude and ownership mindset
WHAT WE OFFER
- Competitive salary and results-oriented bonus system
- Personal and professional development
- Monthly housing allowance
- Relocation support (flights, visas, vaccination )
ОфисRelocation support (flights, visas, vaccination )
Location: New York
Workplace: remote
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What You'll Do
Manage and maintain HubSpot, including CRM organization, contact segmentation, workflows, campaign execution, and reporting
Build and execute email marketing campaigns and lead nurturing programs
Support demand generation initiatives across webinars, events, partnerships, content marketing, and digital channels
Assist with product marketing activities, including product launches, customer communications, sales enablement materials, and messaging
Coordinate with product, marketing, sales, and events teams to execute integrated marketing campaigns
Track campaign performance and provide insights and recommendations to improve results
Support conference, webinar, and event marketing initiatives throughout the year
Help maintain marketing assets, landing pages, campaign materials, and lead generation programs
Requirements
Prior marketing experience within crypto, blockchain, digital assets, or Web3 (required)
Native English speaker
Based in the United States (ideally East Coast)
Strong hands-on experience with HubSpot
Experience executing email marketing and lead generation campaigns
Excellent written and verbal communication skills
Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
Self-starter with a strong sense of ownership and accountability
Comfortable working in a fast-paced, remote-first environment
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed and regulated financial institution for digital assets. We hold licenses in Dubai (VARA) and Singapore (MAS), are registered in Hong Kong (TCSP), and operate 24/7 from offices in Hong Kong, Singapore, Dubai, and Vietnam.
We are an integrated provider of custody, trading, financing, staking, and tokenization services. Our custody platform, Hex Safe, is one of the strongest in the market and serves 600+ institutional clients globally: investors and allocators (VCs, funds, family offices), Web3 companies (foundations, protocols, token issuers), and service providers (wealth managers, OTC desks, brokers, PSPs, corporates, banks). It stands out as the only platform offering regulated cold wallets with transaction signing under 1 second, compared to an industry average of around 2 hours.
As a pioneer in digital asset infrastructure, we are now expanding our ecosystem by strategically entering the payments’ business space. This expansion marks a pivotal milestone in our growth, aimed at bridging traditional finance with the digital economy through compliant, scalable and instant payment infrastructure.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director Senior Sales for Cross-border Payments Solutions with a strong network across the payments and PSP ecosystem in APAC and the GCC. The ideal candidate has sold payment infrastructure into institutional clients, understands how PSPs and fintechs make integration decisions, and can speak credibly about stablecoins, on/off-ramps, settlement, and APIs.
As a Senior Payments specialist, you will help spearhead Hex Trust's strategic expansion, transforming our core enterprise capabilities into cutting-edge merchant solutions and global digital payment networks.
This role carries two mandates:
Scale our existing Convert-to-Pay business
by originating and closing PSP, acquirer, and fintech clients across APAC and the GCC — driving payment volume, recurring revenue, and stickiness from day one.
Secure a flagship design partner
to co-develop the next generation of programmable stablecoin payment infrastructure — a strategic, build-the-future mandate at the frontier of where payments and digital assets are heading.
This is a pure origination role with high autonomy and direct impact on revenue. You will own the commercial cycle end-to-end: prospecting, structuring, closing, integration coordination, and ongoing client coverage. The platform is proven, the licenses are real, and we have the right to win.
Duties & Responsibilities
Own the full commercial cycle for Convert-to-Pay: prospecting, qualification, structuring, closing, integration coordination, and ongoing client coverage across APAC and the GCC.
Identify and win new PSP, acquirer, fintech, and payment-infrastructure clients to grow stablecoin payment volume, recurring revenue, and assets in flow — this is a hunting role.
Translate Hex Trust's regulated, API-first stablecoin payment capabilities into commercial wins with senior payments and treasury stakeholders.
Identify, qualify, and secure a flagship design partner to co-develop the next generation of programmable stablecoin payment infrastructure — shaping requirements, structuring a co-build relationship, and turning early collaboration into a long-term commercial anchor. This is a core responsibility and a key deliverable for the role.
Work closely with product, client operations, compliance, and legal to deliver smooth onboarding and integration.
Feed product, marketing, and leadership with market intelligence and client signals that shape the roadmap and our go-to-market.
Requirements
7–10 years of institutional or B2B sales / business development experience, with meaningful time in payments.
Proven track record of selling payment infrastructure — ideally cross-border, on/off-ramps, acquiring, or stablecoin/digital-asset payment rails — into PSPs, fintechs, or financial institutions.
An existing, active network in the PSP and payments ecosystem across APAC and/or the GCC. This is critical; we are not building your network from scratch.
Strong working knowledge of stablecoins, settlement, treasury workflows, and payment APIs — you do not need to be an engineer, but you must speak credibly on these topics to technical and commercial audiences alike.
Demonstrated ability to run the full sales cycle independently — prospecting through close — in a lean, fast-moving environment, including consultative, product-minded selling and co-creating solutions with early or strategic partners.
Strong communication and interpersonal skills, with the ability to explain complex products clearly to senior stakeholders.
Fluent English is required. Mandarin (for HK/Singapore) or Arabic (for GCC) is a strong plus.
Highly organized and self-driven, comfortable in fast-paced, high-stakes environments.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive base salary plus uncapped, quarterly-paid commission
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Modern tools and technology to do your best work
Claude Enterprise access for all employees, with connectivity to all our internal tools and access to Claude Chat, Cowork, and Code
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Dhahran, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
The Drafting Trainer is responsible for planning, delivering, and evaluating technical training programs in drafting for trainees and employees. The role involves classroom instruction, practical demonstrations, assessment of trainee performance, and the development of training materials. The trainer ensures that trainees acquire the knowledge and skills required to perform drafting work in accordance with industry standards and organizational requirements, particularly within the Oil & Gas sector.
Requirements
Plan, prepare, and deliver classroom and practical drafting training programs covering basic, intermediate, and advanced drafting techniques and standards.
Develop and maintain training materials, including lesson plans, presentations, training manuals, quizzes, examinations, and instructional resources.
Assess trainee performance through written and practical evaluations, provide constructive feedback, and recommend improvement plans.
Monitor trainee attendance, progress, and classroom discipline to maintain an effective and productive learning environment.
Maintain accurate training records, assessment results, and documentation in accordance with company procedures.
Ensure training activities comply with company policies, engineering standards, and Health, Safety, and Environment (HSE) requirements while supporting continuous improvement of training programs.
Requirements.
Bachelor's Degree in Engineering, Associate Degree/Two-year Diploma in Drafting Technology, or High School/Vocational Diploma in Engineering Drawing or Drafting
Minimum
4 years
of relevant Oil & Gas industry experience (with a degree) or
11 years
(without a degree).
Fluent in spoken and written English with a minimum of
IELTS 6.0
or equivalent TOEFL score (Arabic proficiency is an advantage).
Proficiency in
MicroStation
and/or
AutoCAD
, with experience in mechanical, civil, structural, or architectural drafting.
Experience in training, mentoring, coaching, or delivering classroom and practical technical instruction.
Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Dhahran, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Location: Dammam, Saudi Arabia
We are seeking a motivated Industrial Engineer to support project execution and performance improvement initiatives. The successful candidate will assist in project coordination, analyze performance data and KPIs, and contribute to continuous improvement efforts to ensure projects are delivered efficiently and on schedule.
Key Responsibilities
Support the planning, coordination, and execution of engineering projects.
Monitor and analyze project KPIs and performance metrics.
Coordinate with internal teams, contractors, and stakeholders to resolve project-related issues.
Assist in continuous improvement initiatives using Lean and Six Sigma principles.
Prepare project reports and maintain accurate documentation.
Qualifications
Bachelor's degree in Industrial & Systems Engineering or a related field.
Fresh graduate or up to 2 years of relevant experience.
Internship, co-op, or training in project management, operational excellence, or performance management is an advantage.
Knowledge of Lean, Six Sigma, and project management principles.
Strong analytical, problem-solving, and communication skills.
Full professional proficiency in English.
Preferred Certifications
Six Sigma Certification
PMP Certification (preferred)
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Customer Success Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success.
In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.
If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
What you’ll do at Figma:
Manage the adoption journey for a portfolio of large, strategic customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery
Document proactive engagement strategies as part of high quality, bespoke enablement plans
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma
Build trusted relationships with stakeholders across roles and departments - from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
Deliver live and scalable training sessions customized to customer maturity and needs
We'd love to hear from you if you have:
4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
This role will focus on supporting customers using our product in Latin America, written and spoken fluency in Portuguese, Spanish
and English is required
While not required, it’s an added plus if you also have:
Experience using Figma or working with design and collaboration tools
Background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have:
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring).
Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end.
Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents.
Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets.
JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues.
ITIL Foundation certification is a plus but not required — practical experience matters more.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin, Germany
Workplace: remote
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry.
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems.
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have:
Experience with customer/partner-facing incident communications and status page management.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers