Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a German
-
speaking
Customer Service Advisor
for their office in Athens, Greece.
Position:
Customer Service Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Manage incoming customer calls and emails in a professional and timely manner
Identify customer needs and provide appropriate solutions to ensure high levels of satisfaction
Build sustainable customer relationships through clear and effective communication
Provide accurate and complete information using internal tools and processes
Meet individual and team performance targets and quality standards
Maintain accurate records of customer interactions and account-related activities
Follow internal communication procedures, guidelines, and policies.
REQUIREMENTS:
Native or near-native German speaker with excellent communication skills and natural accent, with good command of English
Previous customer service experience is considered an advantage
Strong phone communication and active listening skills
Customer-oriented mindset with the ability to adapt to different customer profiles
Good MS Office skills
Ability to multitask, prioritise, and manage time effectively
Dedicated and professional setup suitable for hybrid work.
BENEFITS:
Competitive salary package & monthly performance bonus
Daily meal voucher
Private health insurance including dental and optical care
Free gym access, well-being activities, and rooftop cinema with Acropolis views
And many others!!!
Location: San Francisco, CA
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As Executive Assistant to the VP of Growth Marketing and the Director, B2B - Growth, Strategy, & Ops, you’ll provide high-level administrative and strategic support to the Growth Marketing leadership team. You’ll manage complex calendars and inboxes, coordinate leadership meetings, track action items, organize team communications and events, and handle travel and expense approvals. Acting as a trusted partner, you’ll help optimize time, streamline processes, and support operational planning across the organization. You’ll also collaborate with the CMO’s EA and cross-functional partners to drive alignment on key projects, milestones, and company events.
This is a full time role based in our San Francisco Hub.
What you’ll do at Figma:
Provide direct support to our VP of Growth Marketing and our Director, B2B - Growth, Strategy, & Ops and the Growth Marketing team by attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with the CMO’s EA, etc
Act as the delegate for the VP & Director, signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy
Be a strategic partner to the VP & Director and their leadership team with a focus on team cohesion, operations, and planning
Identify areas to optimize VP & Director’s time and make recommendations in regard to time management, prioritization, and business needs
Identify opportunities for process optimization throughout team and company processes
Prepare and/or build content, presentations and key documents for the VP & Director using Figma tools
Partner with the CMO’s EA to organize large-scale planning for monthly and quarterly meetings, in-person leadership and full-team off-sites, including working with external venues and internal stakeholders
Cross functional partnership with Marketing and other internal teams to ensure alignment on projects, company milestones, and internal events
We’d love to hear from you if you have:
7+ years of experience in a Executive Assistant support role
Demonstrated ability to work in a fast-paced environment and can adapt quickly to changing demands
Proficient communication skills and can communicate with a wide range of internal and external stakeholders while maintaining the strictest confidentiality
Skilled at shifting gears and prioritizing based on inbound of requests & workload volume
Ability to be in our SF office, 2 days a week; flexible to travel at least once a quarter
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - Australia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Manager, Customer Success.
About the job
At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.
The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.
As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.
This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.
Responsibilities
In this role, you’ll:
Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
People Leadership:
3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
Customer Success Experience:
8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
Enterprise Portfolio Management:
Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
Regional APJ Execution:
Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
Strategic Acumen:
Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
Leadership Competencies:
Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.
Desired:
Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.
Location
This role will be remote, and based in Australia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Brownsville, WI Corporate Office
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Carpenter can change yours.
As a Carpenter you are responsible for designing, constructing, and repairing structures. This role will complete building construction, maintenance, and repair projects as needed, using a variety of materials, such as wood, steel, masonry, etc. Projects to include, but are not limited to, doors, hardware, trim, and drywall. This role will also inspect equipment, structures, and materials for defects to identify issues, and repair as needed, use blueprints to prepare project layouts and determine materials needed for current and future projects and prepare estimates of project cost, logistics, and timeline for completion. Critical for success is the ability to give attention to detail and work well independently.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and working independently
You like to know your efforts are noticed and appreciated
You are organized and professional
You deliver exemplary customer service through interactions with others
What it takes:
5+ years of carpentry, building construction, or related experience
Mechanical aptitude and extensive experience with power tools
Proficient in reading blueprints or shop drawings
Estimating experience
OSHA 10-hour certification, or the ability to obtain within one month
Must possess a valid drivers license for the type(s) of vehicles which may be driven, and an acceptable driving record as determined by the Michels Review Team
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Fond du Lac, WI ; Green Bay, WI ; Lomira, WI ; Milwaukee, WI ; Neenah, WI
BIM Technician II – VDC / BIM
Location:
Appleton, WI / Green Bay, WI / Milwaukee, WI
Employment Type:
Full-Time
Travel:
Occasional
Designing the Details That Bring Projects to Life
At
Mi‑Tech
, we deliver comprehensive engineering, design, and construction support for utility and infrastructure projects—from planning through execution. Our multidisciplinary team focuses on practical, innovative solutions that drive constructability, efficiency, and long-term value.
As part of the
Michels Family of Companies
, Mi‑Tech supports a wide range of industries including civil, geostructural, telecommunications, transportation, mission critical, and water/wastewater. Our work spans thousands of projects—from straightforward builds to some of the most complex infrastructure challenges in the world.
Behind every successful project is accurate, detailed modeling—and that starts with strong BIM talent.
Position Overview
As a
BIM Technician II
, you will play a hands-on role in developing and maintaining 3D models and construction drawings that directly support project execution.
This position is focused on
model production, detailing, and documentation
, working alongside engineers, project managers, and BIM leadership. You will help ensure models are accurate, buildable, and aligned with project requirements—bridging the gap between design intent and field reality.
This role is ideal for someone who enjoys
building models, solving technical challenges, and contributing to real-world construction outcomes
without owning full coordination responsibilities.
Key Responsibilities
Develop and maintain
accurate 3D BIM models
using Revit and other modeling tools
Produce
detailed construction drawings, shop drawings, and fabrication-ready documentation
Incorporate
markups, redlines, and design revisions
into models and drawings
Assist in preparing models for
coordination and clash detection processes
Ensure all models and drawings align with
project specifications, design intent, and company standards
Support
model setup, organization, and file management
, including views, sheets, and version control
Collaborate with engineers, project managers, and BIM leadership to
resolve design details and drafting issues
Extract quantities, dimensions, and layout information to support
construction planning and field teams
Maintain consistency with
BIM standards, naming conventions, and modeling best practices
Prepare and update
as-built drawings and record models
based on field feedback
Participate in project meetings to stay aligned on scope, updates, and deliverables
Contribute to improving
modeling workflows, tools, and efficiency across projects
What it takes?
7+ years
of experience in a BIM, VDC, or detailing role within construction or engineering environments
Strong proficiency with:
Revit
Navisworks
(exposure to coordination workflows)
Bluebeam
Inventor
(preferred)
Experience producing
3D models and 2D construction drawings
Familiarity with
model-based workflows and drafting standards
Proficiency in
Microsoft Office Suite
Strong attention to detail and commitment to accuracy
Ability to work effectively in a
team-based, project-driven environment
Valid driver’s license with an acceptable driving record
Preferred Qualifications
Experience working in
multi-discipline BIM environments
(civil, structural, mechanical, etc.)
Exposure to
construction processes and field installation practices
Familiarity with
model organization, file management, and version control
Experience supporting infrastructure or heavy civil projects
Work Environment & Travel
Primarily office-based with collaboration across project teams
Occasional travel to project sites as needed
Exposure to active construction environments for project support
Fast-paced, deadline-driven environment with multiple active projects
Why Mi‑Tech?
Ranked among the
top 10% of ENR Top 400 Contractors
Family-owned company with long-term stability and growth
Strong investment in employee development (
~$5,000 per employee annually
)
Opportunity to work on
complex, high-impact infrastructure projects
Collaborative and team-oriented environment
Safety-first culture—everyone is responsible
Comprehensive Benefits Package
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
Why you?
You enjoy
building and refining models
that translate into real-world construction
You take pride in
accuracy, detail, and quality
You’re comfortable working across teams to solve technical challenges
You want to grow your skills in BIM within a
stable, expanding organization
You’re looking for a role where your work directly supports project success
Join Us
Join Mi‑Tech and contribute to projects where accuracy, detail, and execution matter.
Here, your work doesn’t sit on a screen—it becomes part of something built to last.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Polish-Speaking Digital Sales Representative
to join their team in Athens.
Position: Digital Sales Representative
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Manage and develop relationships with business clients and agency partners
Provide consultative, needs-based sales support and recommend appropriate advertising solutions
Analyse advertising performance and existing digital and social media strategies to identify opportunities for growth
Advise clients on solutions that can improve campaign performance, business results and return on advertising spend
Drive advertiser success and revenue growth through campaign optimisation and relevant additional solutions
Achieve individual sales, revenue and performance targets
Use CRM systems, sales tools, dashboards and other platforms to manage customer engagement, pipeline activity and performance
Use data, insights and relevant examples to influence customer decisions and encourage solution adoption
REQUIREMENTS:
Minimum 2 years of proven sales experience, ideally in B2B sales, account management, business development, digital advertising or a similar commercial environment
Native or near-native level of
Polish
Fluent English
Strong commercial mindset with a proven focus on achieving sales and revenue targets
Ability to identify customer needs and translate them into relevant business solutions
Good understanding of digital marketing fundamentals, including online advertising, campaign performance, audience targeting and optimisation
Ability to understand and discuss business metrics and advertising value, including return on advertising spend (ROAS)
Comfortable working with CRM systems, sales enablement tools, dashboards and performance tracking tools
Ability to multitask, prioritise and thrive in a fast-paced, target-driven sales environment
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Data Foundations team builds and operates the batch and streaming infrastructure behind our product features, analytics, search, and AI experiences. We’re looking for a hands-on technical leader to shape the next generation of this platform as Notion serves larger customers, expands globally, and supports more data-intensive products. You’ll identify the highest-leverage problems, set direction, build and develop a high-performing team, and lead multi-quarter initiatives across our data lake, streaming, distributed-compute, governance, and reliability systems. You’ll stay close to critical technical decisions while creating clear ownership, growing engineers and technical leaders, and helping the team execute as one—partnering closely with Data Engineering, Data Product, Search, AI, Infrastructure, and Security.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Set the direction for Data Foundations. Turn ambiguous company and customer needs into a clear multi-quarter strategy across the data lake, streaming, distributed compute, governance, and platform reliability—and align engineers and partner teams around it.
- Build and develop a high-performing team. Attract strong engineers, set clear expectations, grow technical leaders, and create an environment of ownership, direct feedback, and accountability.
- Lead the team’s hardest initiatives from idea to operation. Ensure complex work has strong technical ownership, de-risk architectures through prototypes, break work into shippable milestones, and coordinate execution across engineers and teams.
- Make Notion’s data platform enterprise-ready. Guide the team toward durable foundations for external key management, data residency, access controls, lifecycle management, and governance without creating separate systems for every requirement.
- Raise reliability, simplicity, and cost efficiency. Identify systemic risks and architectural gaps, establish clear service ownership, and lead migrations that make Kafka, Debezium, S3/Iceberg, Spark, EMR, Athena, and related systems easier to operate at scale.
- Multiply the engineering organization. Establish reusable abstractions and paved paths, delegate meaningful ownership, raise the quality of technical decisions, and scale expertise through coaching, documentation, tooling, design reviews, and direct collaboration.
SKILLS YOU'LL NEED TO BRING:
- Deep data-platform expertise. You have designed and operated large-scale batch and streaming systems and can reason across storage, compute, ingestion, orchestration, serving, governance, and production operations.
- Direction-setting leadership. You have led a Data Platform or infrastructure team through multi-quarter work—finding the right problems, defining a strategy, sequencing execution, and driving decisions with long-term consequences.
- Team-building and talent development. You have attracted strong engineers, grown people across career stages, developed technical leaders, and created clarity when expectations or performance needed to change.
- Hands-on engineering judgment. You stay close to critical systems and designs and know when to prototype, simplify, buy, build, or migrate. You can go deep while preserving ownership for the engineers leading the work.
- Platform-product thinking. You understand the needs behind partner requests and turn repeated patterns into safe, ergonomic, self-serve capabilities rather than accumulating bespoke solutions.
- Organizational influence. You create clarity across team boundaries, surface uncomfortable technical or organizational risks early, and help engineers do their best work through strong context, delegation, feedback, and coaching.
- You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively.
THE SYSTEMS AND PROBLEMS YOU MAY LEAD
- Evolving Notion’s data lake toward an S3 + Iceberg lakehouse with stronger governance, discoverability, schema evolution, and lifecycle controls
- Scaling Kafka and Debezium-based streaming infrastructure that powers real-time product, analytics, and AI use cases
- Improving Spark and distributed-compute performance, workload isolation, developer experience, and cost efficiency
- Designing EKM, data residency, and compliant processing capabilities across Notion’s data estate
- Creating clear platform interfaces and self-serve primitives for Data Engineering, Search, AI, and product teams
WHY THIS ROLE MATTERS
Notion’s data infrastructure is no longer only an internal analytics layer. It increasingly powers customer-facing features, AI systems, enterprise controls, and high-volume product workflows. The team needs a leader who can see across these systems, build the technical leadership and operating culture required for that responsibility, and find the problems that matter before they become roadmap blockers. Success means Data Foundations has a strong, growing team with clear direction and dependable execution—and teams across Notion can build ambitious data-powered products faster without compromising customer trust.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $281,000 - $334,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote - US
The role:
Newsela is hiring a Senior Marketing Operations Analyst who can make a significant impact quickly. Reporting to the Director of Marketing Operations, this role will own key components of Marketing’s measurement, analytics, and reporting infrastructure, including reporting architecture, dashboard development and governance, advanced data modeling, multi-touch attribution, and KPI development and tracking. This role will partner cross-functionally with Marketing, Finance, and Operations to standardize reporting, strengthen data integrity, and expand visibility into marketing performance across the company
Why you’ll love this role:
Reporting:
Lead cross-functional alignment with Finance and Sales Operations to establish consistent reporting and auditing across the organization
Own and architect full-funnel marketing reporting in Salesforce and Tableau, defining key performance indicators
Define and standardize scalable, repeatable analytical processes and reporting methodologies across different tools.
Establish KPIs and benchmarks to measure against for testing and as the foundation for future modeling
Synthesize data across multiple platforms to provide holistic insights into marketing and business performance, including data from Marketo, Google Analytics, Google Ads, LinkedIn Ads, and other relevant sources.
Partner with the Director of Marketing Operations to design, implement, and govern comprehensive multi-touch attribution and marketing influence models
Data Structure:
Assess campaign performance across channels and funnel stages to identify the data structures, inputs, and analytical approaches needed to surface meaningful insights.
Scope and implement the data structure needed to effectively create, audit, visualize, and build reports for the Marketing organization
Drive cross-functional data integration initiatives to maintain seamless data flows in support of the company’s operations workflow
Own the strategic roadmap and implementation for unifying disparate marketing data sources for end to end analysis
Analysis:
Build advanced predictive models and forecasts for MQLs, pipeline, and bookings using top-down and bottom-up methodologies
Lead complex cross-functional analysis that improve data quality, strategic context, and support business decision making
Develop analytical frameworks to surface actionable insights, emerging trends, and strategies to optimize marketing performance
Deliver weekly executive-level reporting and strategic recommendations to guide team priorities and continuous performance optimization
Translate complex analysis and concepts in a way that makes it easy for all marketing team members and executives to understand what the story is and what it is telling the company to do
Why you’re a great fit:
5+ years of progressive experience in marketing analytics or operations
Advanced proficiency in Excel and/or Google Sheets, with experience analyzing and synthesizing complex datasets
Experience applying statistical modeling, forecasting, and advanced analytical techniques to business and marketing performance
Demonstrated experience developing marketing attribution methodologies, including multi-touch attribution and marketing influence models
Strong understanding of the marketing and sales funnel, including MQL, pipeline, bookings, conversion, and related performance metrics
Experience building scalable reporting frameworks, dashboards, and KPI measurement systems
Strong communication and data storytelling skills, with the ability to translate complex analyses into clear insights and recommendations for both technical and non-technical audiences
Demonstrated ability to build strong cross-functional relationships and influence stakeholders across Marketing, Sales, Finance, and leadership
Working knowledge of Salesforce, Marketo, Tableau, Google Analytics, or similar platforms
Preferred Experience:
Bachelor’s degree in Mathematics, Statistics, Computer Science, Analytics, or a related quantitative field, or equivalent practical experience
Experience with Chili Piper, Salesloft, Google Ads, Meta Ads, LinkedIn Ads, or similar marketing and sales technology platforms
Why you’ll love working at Newsela:
Health & Wellness:
Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul.
Work From Home:
We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
Supporting ALL Families:
Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
Financial Wellbeing:
Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
Time Off:
Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
Professional Development:
Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
Make A Difference:
No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
#LI-Remote
Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits.
Base Compensation Range
$82,600
—
$108,550 USD
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Italian-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Italian
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
О компании:
Мы — динамично развивающаяся платежная система, предоставляющая современные решения для обработки платежей и финансовых операций. Ищем амбициозного специалиста, готового развиваться в сфере финансовых технологий.
Задачи:
▫️Вести портфель B2B-клиентов: онбординг, сопровождение, развитие.
▫️Проводить QBR/EBR-сессии, выявлять новые возможности роста.
▫️Следить за NPS, CSAT, churn rate, вовремя устранять риски оттока.
▫️Управлять upsell’ами вместе с sales-командой.
▫️Координировать поддержку инцидентов.
▫️Собирать обратную связь и передавать инсайты по улучшению работы.
▫️Корректно заполнять карточки клиентов, управлять отчетностью в ERP, предоставлять прогнозы и аналитические отчёты.
Требования:
▫️от 4-6 лет опыта в Account / Customer Success в B2B-SaaS или IT-сфере.
▫️Понимание метрик retention, expansion, ARR/MRR, CAC, LTV.
▫️Навыки управления несколькими аккаунтами и приоритизации задач.
▫️Грамотный русский и английский не ниже B2 (устно/письменно).
▫️Умение проводить переговоры на уровне C-suite.
▫️Умение работать с CRM/ERP.
▫️Опыт в продажах будет плюсом.
▫️Локация не в РФ.
Условия:
▫️Удаленный формат работы.
▫️График 5/2 с 10.00 до 19.00 по московскому времени.
▫️Отпуск: 28 календарных дней.
▫️Командировки.
Location: Athens, Greece
Workplace: none
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
German-Speaking Outbound Sales Representative
to join their team in Athens.
Position: Ad Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Conduct proactive outbound prospecting, including cold calling and first-contact engagement
Initiate conversations with advertisers and quickly establish relevance and interest
Reactivate dormant or under-developed accounts and develop them into sales opportunities
Use consultative and needs-based selling techniques to identify advertiser challenges and requirements
Drive revenue by converting customer engagement into measurable commercial results
Handle objections, rejection and re-engagement scenarios confidently and professionally
Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner
Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance
Stay up to date with digital advertising products, tools, platforms and market developments
REQUIREMENTS:
Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment
Native or near-native level of
German
Fluent English
Proven experience conducting proactive outbound prospecting and cold calling
Confidence initiating conversations with customers who may not yet recognise a clear business need
Strong commercial mindset with a focus on conversion, revenue and sales targets
Good understanding of digital advertising solutions and their commercial positioning
Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms
Ability to thrive in a fast-paced, target-driven sales environment
BENEFITS:
Competitive renumeration package
Private life and health insurance coverage
Free access to corporate gym facilities
Fixed working hours option for parents with young children
Structured onboarding and training support
Supportive team environment with development opportunities
Relocation support
And many others!
Location: Athens, Greece
Workplace: none
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Dutch-Speaking Outbound Sales Representative
to join their team in Athens.
Position: Ad Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Conduct proactive outbound prospecting, including cold calling and first-contact engagement
Initiate conversations with advertisers and quickly establish relevance and interest
Reactivate dormant or under-developed accounts and develop them into sales opportunities
Use consultative and needs-based selling techniques to identify advertiser challenges and requirements
Drive revenue by converting customer engagement into measurable commercial results
Handle objections, rejection and re-engagement scenarios confidently and professionally
Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner
Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance
Stay up to date with digital advertising products, tools, platforms and market developments
REQUIREMENTS:
Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment
Native or near-native level of
Dutch
Fluent English
Proven experience conducting proactive outbound prospecting and cold calling
Confidence initiating conversations with customers who may not yet recognise a clear business need
Strong commercial mindset with a focus on conversion, revenue and sales targets
Good understanding of digital advertising solutions and their commercial positioning
Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms
Ability to thrive in a fast-paced, target-driven sales environment
BENEFITS:
Competitive renumeration package
Private life and health insurance coverage
Free access to corporate gym facilities
Fixed working hours option for parents with young children
Structured onboarding and training support
Supportive team environment with development opportunities
Relocation support
And many others!
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Director, Corporate Counsel, you’ll oversee 1Password’s Corporate Legal function and provide strategic legal guidance across a broad range of matters. Reporting to the VP, Legal & General Counsel, you’ll play a key role in supporting 1Password’s growth, M&A activity, international expansion, financing activities and corporate and subsidiary governance. This role also oversees compliance, equity, litigation, intellectual property and marketing matters.
You’ll partner closely with leaders across Finance, Marketing, People, Corporate Development and other business functions. This role requires a pragmatic, business-minded lawyer who can operate effectively in a fast-paced environment, manage complex projects, and provide clear advice on matters involving multiple stakeholders and jurisdictions.
This is a remote opportunity within the United States and Canada.
How we’re using AI today
On the Legal team, AI helps us move faster without sacrificing quality. We use it to draft and review commercial agreements, implement negotiation playbooks, and prepare the groundwork for legal review. AI also helps us stay on top of regulatory developments, synthesize research across jurisdictions, and identify risks in novel situations like new product launches or partnership structures. The result is a team that can operate at higher volume with greater consistency, while creating more time for the judgment calls, collaboration, and meaningful decisions that matter most.
What we're looking for:
- Juris Doctor with active bar membership in Canada or the United States and at least 10 years of relevant experience, including time at a nationally recognized law firm and ideally a mix of late-stage private and public company work. Experience in technology or SaaS is preferred.
- Experience leading or supporting mergers and acquisitions, including due diligence, negotiations, transaction documentation, and post-closing integration.
- Strong knowledge of corporate governance, securities laws, entity management and experience preparing for or managing public company compliance.
- Experience advising on international expansion, including subsidiary formation and regulatory requirements across multiple jurisdictions.
- Experience supporting financing transactions and related securities law compliance.
- Ability to identify legal and business risks, develop practical mitigation strategies, and communicate recommendations clearly to senior stakeholders.
- Experience managing external counsel and coordinating cross-functional teams on complex legal matters.
- Excellent judgment, written and verbal communication skills, and attention to detail.
- A practical, collaborative, and solutions-oriented approach to legal work.
- Ability to manage competing priorities independently while maintaining a high standard of execution.
What you can expect:
- Lead the legal workstreams for mergers and acquisitions, including due diligence, negotiations, drafting and reviewing transaction documents, and coordinating with external advisors and internal stakeholders.
- Advise on legal considerations and regulatory requirements related to international operations and expansion.
- Oversee corporate entities, corporate records, and related governance processes, including the incorporation and ongoing management of global subsidiaries
- Provide guidance on corporate governance matters, including developing and implementing corporate policies and procedures.
- Support Finance on a variety of matters, including insurance renewals, tax planning, financial statements, employee equity, commission plans, and other strategic projects.
- Review marketing materials and advise on applicable compliance requirements.
- Develop and deliver compliance training programs for employees on relevant legal and regulatory topics.
- Identify legal risks across the organization and develop strategies to mitigate those risks.
- Manage litigation and dispute resolution matters, including overseeing external counsel, developing case strategies, and supporting negotiations.
- Manage 1Password’s intellectual property portfolio, including trademarks, copyrights, and patents.
- Serve as a trusted legal partner to leaders across the business, balancing thoughtful risk management with the needs of a fast-moving company.
USA-based roles only: The annual base salary for this role is between $269,000 USD and $404,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $234,000 CAD and $351,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London
THE ROLE
Taptap send is building a Business product, leveraging the best-in-class cross-border payment network we have built. This is a new product line we’re building from the ground up and we are looking for a hungry, hands-on generalist to build and scale the operations behind it. You will own high impact, high urgency, needle-moving goals on a new and fast growing product in an established start up.
Taptap Send Business is early and growing fast. Businesses are already using us to pay people and suppliers across emerging markets, and we are launching a wider set of products and geographies. Every launch is a new promise to a business customer whose payroll, suppliers and cash flow depend on us getting it right.
This role reports to the Director of Business Operations and owns the service our business customers get. You will be given high agency and high autonomy, working across Product, Data, Engineering and Compliance to build and run best-in-class support for a product line that is growing fast.
THE OUTCOME YOU WILL DRIVE
- Business customer retention — build an AI native account management support that is an order of magnitude better than anything on the market.
- A service excellence our BPO partners deliver to, consistently, as volume and product complexity increase.
- Launch readiness — every new product and geography requires specific support, you build it and run it.
- Insight to build a Product businesses love — you’re the closest to what business customers actually ask, you quantify it and get it into the roadmap.
- Cost of support — own the budget for support and make it more efficient with scale.
RESPONSIBILITIES
- Design, build and run best-in-class support for the Business product, end to end
- Identify unhappy paths, build and automate solutions and work with product to fix at scale
- Design, build and maintain AI-powered workflows and automations that reduce manual effort, improve retention and scale Operations effectively
- Take operational functions and processes from 0 to 1, then 1 to 100
- Set the standard our BPO partners are held to — playbooks, QA, KPIs — and hold the performance bar high
- Structure complex and ambiguous problems by conducting ad hoc analysis
- Act as Product Ops for the Business line: turn what customers tell us into evidenced product priorities, and get them built
- Work across highly technical and specialised product, engineering and data colleagues to deliver an experience business customers stay for
- Own support for each new launch, from readiness through to a steady, automated state
REQUIREMENTS
- 5-7+ years of high-performing experience in a fast pace, analytical environment
- B2B account management, customer success or business operations for a business/SME product is what we are looking for, you know what business customers expect and what it takes to deliver it
- You are looking for a role where you can directly drive the impact, where you are the owner and have autonomy to make decisions and drive outcomes
- You take ownership, are dependable, and do the hard things to make things work. You own the problems end-to-end and constantly ship improvements
- Comfortable using SQL to drive decisions daily
- Willingness to build and iterate on AI-powered workflows and automations
- No task too small, willingness to dive in and sweat the details regardless of the tool or problem
- Instinct to add 'just enough' process to scale without cumbersome bureaucracy
- Comfortable in a regulated, 24/7 business where the stakes for the customer are real
- London, office based
HOW WE WORK
A BizOps role at Taptap Send is a super Individual Contributor. For your topic you are the single threaded owner, the analyst, the product manager, the engineer and the operations lead. In practice you don’t wait for others, you leverage AI to get things done and build what drives the outcome you seek.
This is not a coordination role, and it is not a strategy-deck role. If your best work has been influencing other teams to build things, this will be a frustrating job. If you have been waiting for a role where you are simply allowed to go and fix it, this is that role.
This role is a launchpad — previous BizOps hires have gone on to lead functions and launch products.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Melbourne, Victoria, Australia
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Driving
Capital.com
’s regulated expansion in Australia, you will support our Chinese-speaking clients, you'll be a trusted first point of contact, guiding clients through onboarding, KYC, and our trading platform while resolving their questions across different channels.
You'll play a central role in building the trust and long-term satisfaction that keeps clients trading with us, all while working closely with teams across the business to deliver a seamless client experience. This is a great opportunity to combine strong communication skills with a growing interest in financial markets, in a fast-paced, international environment.
Responsibilities:
• Deliver responsive, high-quality support to clients at every account level, resolving inquiries and issues promptly across live chat, email, and phone.
• Guide clients through the KYC verification process, ensuring a smooth and fully compliant onboarding journey.
• Walk clients through the trading platform, showcasing its key features and tools to help them trade with confidence.
• Build lasting client trust and satisfaction through professional, well-informed support and platform training.
• Stay closely attuned to the competitive landscape and financial markets to provide clients with accurate, up-to-date guidance.
• Gather and analyze client feedback to identify opportunities that enhance the overall client experience.
• Collaborate closely with other departments, maintaining open communication to resolve client issues efficiently.
Requirements:
• Fluency in English and Chinese (C1+), with the ability to communicate clearly and professionally in both language.
• Strong interpersonal skills, with a natural ability to build rapport with clients and colleagues alike.
• A solutions-oriented mindset, with the ability to listen closely to both client and team needs and respond effectively.
• Excellent verbal and written communication skills.
• Flexibility to work rotating shifts on a weekly schedule.
What will you get in return:
•
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
•
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
•
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
•
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
•
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
•
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
•
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: New York City
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We’re looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI assistants, and emerging generative surfaces. You’ll combine deep SEO expertise with a deep consultative approach, analyzing websites and search performance, running strategic advisory sessions, and translating business goals into actionable organic growth strategies. Working closely with Sales, Growth, and Product, you’ll also help shape how we enable customers and define best practices for succeeding in AI-powered search.
WHAT YOU’LL DO
- Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search
- Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)
- Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps
- Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs
- Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution
- Own the growth and retention of your client portfolio, proactively identifying expansion opportunities and partnering with Sales to convert them into upsells
- Monitor account health and usage signals to spot churn risk early, and drive retention through timely, value-focused interventions
WHAT WE’RE LOOKING FOR
- 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency
- Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes
- Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking
- Ability to explain SEO concepts in simple, actionable language for marketing and brand teams
- Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change
- Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations
BONUS POINTS
- Experience building frameworks: SEO playbooks, content strategies, or measurement models for clients
- Initial experience with AI search
- Background working with enterprise and other high-touch clients
- Experience in a high-growth, venture-backed SaaS or marketing tech environment
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION
The base salary range for this position is $100,000 to $150,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic's Public Sector Sales Lead for France, you will be the face of Anthropic to the French State. This is a founding, zero-to-one role: there is no public sector team in France today, and you will build our strategy, our routes to market and our first strategic relationships from the ground up. Reporting to our EMEA South leadership, you will lead the adoption of safe, frontier AI across central government, starting with the largest ministries. You will work hand in hand with our Public Policy lead in Paris, because in few companies is policy as central to the mission as it is at Anthropic, and with Partnerships, Legal, Security and Product to put in place the commercial and compliance frameworks the State needs in order to work with us at scale.
This is a senior individual contributor role. We expect you to have run a public sector business and led teams, and to be energised by stepping back into a hands-on seat where you build it yourself and where the size of your team says nothing about the size of your scope. In the first year, success is measured less by a large number and more by putting Anthropic on the map with the French State: a clear strategy, the right foundations and our first strategic agreements.
Responsibilities
Define and own Anthropic's public sector go-to-market strategy for France: where we play first, how we win, and what we need to build to get there
Be the senior face of Anthropic to the French State, building trusted relationships with ministerial cabinets, senior officials and digital and technology leaders across the largest ministries, including defence, finance and justice
Own the full sales cycle on our first strategic public sector opportunities, from first engagement through procurement route, close, deployment and expansion
Work with Partnerships, Legal and Finance to put in place the routes to market the State needs, including resale and partner channels, framework agreements and central purchasing bodies such as UGAP
Partner day to day with our Public Policy lead in France so that commercial and policy engagement reinforce each other, and stay aligned with French and European AI strategy and regulation
Lead the conversation with customers on data sovereignty, security and compliance (for example SecNumCloud and the State's cloud doctrine), and work with Security, Legal and Product on how we meet those requirements
Prove value with customers alongside a shared Applied AI architect, cloud providers and systems integrators, doing much of the groundwork yourself in the early stages
Learn from and contribute to our UK and US public sector teams, bringing what works to France and sharing what you learn
Create the playbooks, references and operating rhythm that will let us scale a public sector team in France over time
You may be a good fit if you have
15+ years in enterprise technology sales, including significant time running a public sector business unit or leading sales teams that sell to French central government
The appetite to move from a leadership role into a hands-on senior individual contributor role with no team at the outset
Evidence that you thrive building from zero: a new market, a new business line or an early-stage company, where systems, processes and support were not yet in place
A track record of landing large, complex and genuinely transformative agreements with major ministries, as the person leading the deal
A deep, senior network across central government, and the credibility to engage at director and cabinet level as well as with technical teams
Practical command of French public procurement, including tenders, framework agreements, central purchasing bodies and partner or resale routes
Real expertise in data sovereignty, security and compliance requirements in the French State, and experience leading those conversations with customers
Experience of, or a clear aptitude for, working closely with public policy or government affairs colleagues
Ownership and resilience: you treat what is missing as something to build, and you bring colleagues with you to build it
The technical curiosity to learn our products in depth and hold credible conversations with both engineering leaders and senior officials
Fluent French and English, with excellent written and spoken communication in both
Willingness to go through French security clearance (habilitation) should specific accounts require it
A genuine commitment to safe and beneficial AI, and the ability to articulate why it matters for public institutions
À propos du poste
En tant que Responsable des ventes secteur public d'Anthropic pour la France, vous incarnerez Anthropic auprès de l'État français. Il s'agit d'un poste fondateur, à construire de zéro : il n'existe aujourd'hui aucune équipe secteur public en France, et vous bâtirez notre stratégie, nos voies d'accès au marché et nos premières relations stratégiques en partant d'une page blanche. Ce poste est rattaché à la direction EMEA Sud. Vous piloterez l'adoption d'une IA de pointe et sûre au sein de l'administration centrale, en commençant par les plus grands ministères. Vous travaillerez main dans la main avec notre responsable des affaires publiques à Paris — dans peu d'entreprises les politiques publiques sont aussi centrales à la mission que chez Anthropic — ainsi qu'avec les équipes Partenariats, Juridique, Sécurité et Produit, afin de mettre en place les cadres commerciaux et de conformité dont l'État a besoin pour travailler avec nous à grande échelle.
Il s'agit d'un poste senior de contribution individuelle. Nous attendons de vous que vous ayez dirigé une activité secteur public et encadré des équipes, et que la perspective de revenir à un poste pleinement opérationnel vous enthousiasme : un poste où vous construisez vous-même, et où la taille de votre équipe ne dit rien de l'étendue de votre périmètre. La première année, la réussite se mesurera moins à un grand chiffre qu'à votre capacité à installer Anthropic auprès de l'État français : une stratégie claire, les bonnes fondations et nos premiers accords stratégiques.
Responsabilités
Définir et porter la stratégie de mise sur le marché d'Anthropic pour le secteur public en France : nos premiers terrains d'action, nos leviers de succès et ce qu'il nous faut construire pour y parvenir
Incarner Anthropic au plus haut niveau auprès de l'État français, en nouant des relations de confiance avec les cabinets ministériels, les cadres dirigeants de l'administration et les responsables du numérique et de la technologie des plus grands ministères, dont la défense, les finances et la justice
Piloter l'intégralité du cycle de vente sur nos premières opportunités stratégiques dans le secteur public, du premier contact au choix de la voie de passation, jusqu'à la signature, au déploiement et à l'extension
Travailler avec les équipes Partenariats, Juridique et Finance pour mettre en place les voies d'accès au marché dont l'État a besoin : canaux de revente et de partenariat, accords-cadres et centrales d'achat telles que l'UGAP
Collaborer au quotidien avec notre responsable des affaires publiques en France, pour que les démarches commerciales et politiques se renforcent mutuellement, en cohérence avec la stratégie et la réglementation française et européenne en matière d'IA
Mener les échanges clients sur la souveraineté des données, la sécurité et la conformité (par exemple SecNumCloud et la doctrine « cloud au centre »), et travailler avec les équipes Sécurité, Juridique et Produit sur la façon dont nous répondons à ces exigences
Démontrer la valeur auprès des clients en vous appuyant sur une expertise d'architecture Applied AI mutualisée, sur les fournisseurs cloud et sur les intégrateurs, en réalisant vous-même une grande part du travail de terrain dans les premiers temps
Apprendre de nos équipes secteur public au Royaume-Uni et aux États-Unis et contribuer à leur travail, en important en France ce qui fonctionne et en partageant vos enseignements
Créer les playbooks, les références clients et le rythme opérationnel qui nous permettront de faire grandir une équipe secteur public en France
Ce poste peut vous correspondre si vous réunissez
Plus de 15 ans dans la vente de technologies aux grandes organisations, dont une période significative à la tête d'une activité secteur public ou à l'encadrement d'équipes commerciales à destination de l'administration centrale française
L'envie de passer d'un poste d'encadrement à un poste senior pleinement opérationnel, en contribution individuelle et sans équipe au départ
Un parcours qui montre que vous vous épanouissez en construisant à partir de zéro : un nouveau marché, une nouvelle ligne d'activité ou une entreprise à ses débuts, là où les systèmes, les processus et les soutiens n'existaient pas encore
Des accords majeurs, complexes et réellement transformateurs conclus avec de grands ministères à votre actif, en étant la personne à la tête de la négociation
Un réseau dense et de haut niveau au sein de l'administration centrale, et la crédibilité nécessaire pour échanger au niveau des directions et des cabinets comme avec les équipes techniques
Une maîtrise concrète de la commande publique française : appels d'offres, accords-cadres, centrales d'achat et voies de partenariat ou de revente
Une véritable expertise des exigences de souveraineté des données, de sécurité et de conformité au sein de l'État français, et l'expérience de ces échanges avec les clients
L'expérience — ou une aptitude manifeste — du travail en étroite collaboration avec les équipes affaires publiques ou relations institutionnelles
Le sens de la responsabilité et la ténacité : ce qui manque est pour vous quelque chose à construire, et vous embarquez vos collègues dans cette construction
La curiosité technique nécessaire pour apprendre nos produits en profondeur et tenir des échanges crédibles aussi bien avec les responsables d'ingénierie qu'avec les responsables publics de haut niveau
Un français et un anglais courants, avec une excellente expression écrite et orale dans les deux langues
La disponibilité pour engager une procédure d'habilitation de sécurité si certains comptes l'exigent
Un engagement sincère en faveur d'une IA sûre et bénéfique, et la capacité d'expliquer pourquoi cela compte pour les institutions publiques
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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