Location: Manchester, United Kingdom
Launch your sales career at sea
Turn your passion for art and people into a career at sea with
Park West Gallery
, the world’s largest art dealer. Step into a structured, performance-based career pathway that offers progression opportunities from
Art Sales Associate
→
Shipboard Gallery Director
→
Art Auctioneer
. You’ll learn live-event selling, build stage presence, and lead gallery operations—
while trave
ling the world
.
No art degree required. Structured onboarding, training resources, and mentorship are provided. This role is offered on an Independent Contractor basis via a third-party staffing agency.
What you’ll do
Engage guests and guide them through the art-buying experience
Support
live art auctions
and host vibrant gallery events onboard
Set up beautiful exhibitions and collaborate with a high-energy team
Deliver polished guest service in a fast-paced, multicultural setting
Your growth path
Associate → Gallery Director → Auctioneer
(our highest-earning role), with coaching, real stage time, and clear performance milestones.
New Recruit Shipboard Compensation Offer (IC) — Available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs (Independent Contractor)
Contract minimum guarantee: USD
$1,000 per onboard week
(All earnings are paid in USD; currency conversion may vary) (during initial active shipboard assignment).
Each week you earn whichever is higher:
your
performance pay
or
the
$1,000
USD
/week contract minimum
(amounts aren’t combined)
Uncapped performance pay
(commissions + bonuses
after 30 days
)
Initial earning potential:
$50,000–$80,000
USD
; Earning potential
with experience:
$100,000–$300,000+
USD
Engagement is
Independent Contractor (
through third-party staffing agency
);
Contractors are responsible for their own tax and insurance arrangements. Full contractual terms are provided prior to engagement.
Who can apply now?
We welcome applicants worldwide. This specific onboarding offer is currently available to first-time recruits onboarded through our UK, Ireland, U.S., or Canada recruiting programs. You’ll need a valid passport and the ability to obtain required crew/travel visas (e.g., C-1/D, Schengen) before embarkation. Independent-contractor engagement; Applicants must have the legal right to work in the UK. We are unable to sponsor UK work visas. No recruitment, placement, or processing fees are charged to candidates at any stage.
Work conditions & disclosures (at a glance)
Multi-month (3 to 6 months)
shipboard rotations
with international travel
Ability to
lift and move framed artwork up to 50 lbs
(≈23 kg)
and stand/walk for extended periods
with or without reasonable accommodation.
A valid seafarer’s medical,
post-offer
, approved by our cruise line partners in conjunction with MLC regulations, is required.
Travel documents:
passport
(or ability to obtain) and the ability to obtain required crew and travel visas (e.g. C-1/D, Schengen) prior to embarkation.
Post-offer checks may include lawful and proportionate identity and background verification in line with UK regulations.
A seafarer medical certificate is required post-offer, in line with MLC standards, through approved providers.
During assignments:
onboard accommodations and meals
are provided through the cruise program. This is an independent-contractor engagement; statutory employee benefits do not apply.
Must meet
cruise-line
embarkation policies
by start date (details provided during hiring).
Strong English communication — shipboard operations are conducted in English.
All roles are engaged as Independent Contractors through Caribbean Staffing Solutions.
Apply now
to reserve your seat and start your path to
Auctioneer.
B
ring your energy, professionalism, and passion for art to the world stage
.
Important! Upon successful submission you will receive an email with confirmation and next steps. Check all email folders.
______________________________________________________________________________________________________
Equal Opportunity & Accessibility
We are committed to equality of opportunity and engage contractors in accordance with the
Equality Act 2010
. We do not discriminate on the basis of protected characteristics. Reasonable adjustments are available throughout the hiring and selection process.
Salary: $1,000+ / week
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of the role
GitLab is seeking an experienced Principal Security GRC Manager, Legal Assurance to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs.
What you'll do:
Contract & Legal Review
Perform comprehensive contract reviews for both customer agreements and vendor relationships
Analyze security and compliance clauses in legal documents
Provide risk-based recommendations and remediation guidance for contractual security requirements
Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals
Document and track contract-related security obligations
Customer Engagement & Assurance
Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements
Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations
Facilitate customer assurance activities through our Customer Assurance Activities Service Desk
Provide escalation support for complex security questionnaires, RFPs, and risk assessments
Serve as security point of contact for enterprise customer questions, requests, and concerns
Security Evangelism & Thought Leadership
Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials
Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas
Build and strengthen GitLab's security brand within the industry
Strategic Initiatives
Maintain and enhance GitLab's Trust Center and self-service security resources
Provide strategic recommendations based on customer security concerns in support of revenue growth
Participate in Quarterly Business Reviews to inform product and security roadmap decisions
Mentor and provide guidance to Security Assurance team members
Drive continuous improvement of Field Security processes and documentation
Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers
What you'll bring:
Expertise in law and regulation such as (GDPR, CCPA, DORA, EU AI Act)
Deep experience in information security, with at least 5 years in customer-facing security roles
Deep experience in security frameworks and standards such as (SOC 2, ISO 27001/27017/27018/42001, FedRAMP, NIST CSF, etc.)
Proven track record of contract negotiation and security/privacy agreement reviews
Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences
Experience creating security content (blogs, whitepapers, presentations)
Strong understanding of cloud security, SaaS security models, and DevSecOps practices
Experience working cross-functionally with Sales, Legal, Product, and Engineering teams
Ability to balance security risk with business objectives
Experience speaking at conferences is a plus
Preferred: One or more relevant certifications such as CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, or CIPP/CIPM. Equivalent demonstrated experience is equally valued.
Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$285,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Paris
Workplace: remote
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
About The Job
As a member of the Unlimit Business Development Team, you will be responsible for driving your own pipeline, seek out opportunities in the market and support the ongoing commercial growth strategy of the organization.
Requirements:
6+ years of total professional experience in business development, sales, or related commercial roles
At least 2 years of experience in the online payments / fintech industry, with a broad understanding of the payments ecosystem beyond a single product
Proven experience selling pay-ins (card acquiring and APMs) to merchants
Strong understanding of one or more target verticals, including market trends, key players, and the competitive landscape
Solid knowledge of payment products, processes, and typical client pain points, including card acquiring, alternative payment methods, and end-to-end payment flows
Relevant professional network within the payments or fintech ecosystem
Proven ability to independently identify, develop, and close new business opportunities, with a strong focus on new business generation and pipeline development
Experience managing complex B2B deals with long sales cycles (2+ months)
Ability to work with multiple stakeholders on the client side
Strong results-driven mindset, with experience working against clear KPIs aligned with market entry and growth objectives
Experience in PSPs and fast-paced environments is a strong plus
Responsibilities:
Drive strategic new business by identifying, engaging and winning enterprise merchants through a consultative, solution-led sales approach
Build and develop a high-quality pipeline of enterprise-level opportunities aligned with Unlimit’s core capabilities across acquiring, APMs and complex payment flows
Act as a trusted advisor to enterprise merchants, deeply understanding their business models, payment challenges and global expansion ambitions — positioning tailored solutions that support performance and growth
Leverage strong payments expertise to engage senior enterprise stakeholders in meaningful discussions around acceptance strategy, local payment methods, cross-border optimisation and operational scalability
Own the full sales cycle for complex, multi-market enterprise deals, from origination through structuring and closing
Collaborate cross-functionally with Product, Risk, Compliance and Operations to design enterprise-grade, commercially viable and scalable merchant solutions
Contribute to Unlimit’s market positioning by acting as a strategic ambassador — building credibility with enterprise merchants and partners
Translate market insights into enterprise-focused commercial opportunities, identifying emerging trends in payments and advising on how Unlimit can best support large-scale merchants’ evolving needs
Develop long-term strategic relationships with key enterprise merchants and ecosystem partners to drive sustainable growth
Ensure a strong understanding of Unlimit’s product suite, operating model and value proposition to effectively position solutions in enterprise-level competitive environments
What We Offer:
Competitive monthly salary based on your experience and performance
Paid vacation, sick leave, and public holidays
Full-time remote role (5/2 schedule, weekends off)
Work in an international team with deep expertise in payments and fintech
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Malta
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Act as the go-to compliance adviser for your assigned business areas, giving practical, well-reasoned guidance on regulatory, policy and conduct-related matters across MiCA, DORA, PSD2, AML/CFT and GDPR.
Handle ad-hoc compliance queries, including the more complex or higher-risk ones, accurately and within agreed timeframes, with minimal supervision.
Own the delivery of your assigned reviews within the annual Compliance Monitoring Plan, including risk-based testing, thematic reviews, sampling and control assessments.
Assess internal controls, policies, procedures and processes against regulatory and internal requirements, and recommend improvements to the compliance framework.
Document findings clearly, agree remediation actions with the business and track them to closure, escalating delays or material concerns to the Head of Regulatory Compliance.
Identify and assess compliance risks and control weaknesses, and escalate them with a clear recommendation.
Monitor new and changing regulation and guidance, assess the impact on the business, and communicate expectations to stakeholders in a clear and practical way.
Prepare and support regulatory reporting and day-to-day communication with authorities, under the direction of the Compliance Manager.
Support compliance with GDPR and internal data protection policies in collaboration with the Compliance function.
Deliver awareness sessions and contribute to compliance staff training, helping to build a strong compliance culture across the organization.
Work with colleagues across departments to ensure compliance requirements are understood and applied consistently.
Additional duties and projects as assigned by the Compliance Manager.
What makes you stand out:
More than 6 years of relevant professional experience in regulatory compliance, including within a regulated environment, including hands-on experience of compliance monitoring, testing or assurance. Any experience in cryptocurrencies and blockchain is a strong advantage.
Solid understanding of European regulatory frameworks, particularly MiCA, DORA, PSD2 and AMLD. Knowledge of the Maltese regulatory framework, including the MFSA rulebooks, is an advantage.
Experience advising business teams and giving clear, practical compliance guidance.
Experience documenting findings and driving remediation actions through to closure.
Excellent written and verbal communication skills, including the confidence to present to and train colleagues.
A degree in law, finance or a related field (preferred).
Outstanding analytical and problem-solving skills, with the judgement to assess and mitigate regulatory risks and to prioritize competing deadlines.
Strong attention to detail and the ability to work independently within one strong team in a fluid, fast-paced environment.
Nexo benefits:
Competitive and rewarding compensation package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Location: Switzerland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Switzerland
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In Switzerland, the OTE (On-Target Earnings) compensation range for this role is CHF 206,000 - CHF 246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Annapolis, MD
Position Objective:
The Case Manager works under the direction of the clinical director of care management, providing coordination of care for patients at Luminis Health to support safe, seamless, timely transitions across the continuum. Utilizing a collaborative process, will identify (using quantitative and qualitative methods), assess, plan, implement and evaluate the options and services required to meet an individual’s health and health related needs, including social- determinants that affect ones’ overall wellbeing. Promotes the right resources, at the right time and at the right level of care and is responsible for engaging and supporting patients that are in need of care management services; is able to determine, using evidence based guidelines, the correct initial and ongoing level of care for patients and is able to submit appropriate denial review for Medicare, Medicaid and commercial insurers.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Identifies and prioritizes patient in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors; uses a multi discoplinary approach to assess/plan for care needs.
2. Identifies and implements strategies such as motivational interviewing to promote patient engagement, self-care, treatment adherence, and optimal levels of health and well-being.
3. Utilizes evidenced based guidelines (such as InterQual or other agreed upon evidenced based guidelines) to promote quality care, decrease variation and mitigate waste. Verifies appropriate level of care; enters clinical review and authorized days in Epic; documents actions to avoid denied days; refers cases to Physcian Advisor as appropriate.
4. Manages observation stay patients assertively and ensures timely testing, treatment and conversion to inpatient status or discharge.
5. Develops and coordinates transition plans for patients transitioned to home with home health, community care coordination program, Hospice or Palliative care, home infusion and routine sub-acute and skilled post-acute providers; completes all necessary documentation and necessary handovers. Involves and prepares patients and families for transition from the ED, Peds, Clatanoff or Observation unit as indicated.
6. Maintains clear and concise documentation in each patient record to reflect physical and functional limitations, psychosocial characteristics, educational needs of patient & family, family/social support systems, financial, economic, and transition needs. Initiates referrals to disciplines as indicated.
7. Participates in nursing unit and department clinical outcome projects as well as process improvement initiatives of care management.
8. Identifies potential or current patient situations which require referral to other members of the health care team such as infection control, risk management, or quality management. Assures plan of care is adjusted as appropriate and that follow-up occurs. Keep leadership abreast of potential issues.
9. Utilizes all risk and predictive analytic tools such as the readmission risk tool. Applies tailored interventions to mitigate potential barriers or risk, prolonged unnecessary hospitalization and readmission prevention.
10. Maintains compliance with all regulatory standards (CMS, commercial insurers etc)
Educational/Experience Requirements:
BSN or ADN with equivalent experience. BSN must be achieved within 5 years of start date in the role
Three years of experience in a clinical setting, ambulatory or post-acute.
Care coordination experience preferred.
Licensure/Certification:
Current licensure as a registered nurse by the Maryland Board of Nursing.
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position will
be exposed to blood-borne pathogens.
Physical Demands - Medium work
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$35
—
$50 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
#LI-IV1
The role
The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across
EMEA
and
APAC
. The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility.
Your responsibilities will include:
Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams.
Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated.
Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory,
SSO
,
MFA
), Microsoft 365,
MDM
, collaboration tools and meeting-room technology.
Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and
MDM
policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners.
Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation.
Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities.
Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team.
Analyze ticket, escalation and
SLA
data to identify systemic issues and contribute to
SLA
reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume.
Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions.
Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate.
Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions.
Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across
EMEA
and
APAC
.
Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards.
Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit.
Lead and continuously improve equipment reuse and employee resale, including TechShop.
Contribute to forecasting and budget planning for employee technology and Service Desk requirements.
Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors.
Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the
AV
/Builds team.
Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace).
Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements.
Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge.
Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication.
Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner.
We expect you to have:
Bachelor’s degree in Information Technology or related field, or equivalent experience.
5+ years of IT support or service desk experience with demonstrated progression in responsibility.
Advanced technical certifications (Microsoft 365, Azure,
ITIL
Intermediate, Security+, etc.) strongly preferred.
Deep knowledge of enterprise IT systems, networks, and security practices.
Strong leadership, coaching, and collaboration skills.
Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts.
Related Competencies
Knowledge & Skills
Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points.
Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation.
Translates complex issues into clear guidance for technical and non-technical audiences.
Autonomy
Operates with a high degree of independence and trusted judgment.
Takes the most sensitive escalations from intake to follow-up.
Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain.
Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management.
Complexity
Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk.
Leads escalations, often coordinating multiple IT functions.
Designs and improves workflows and procedures where no precedent exists.
Impact
Broad impact on service reliability,
SLA
performance, support maturity and user experience across
EMEA
and
APAC
.
Reduces downtime, repeat incidents and escalation volume.
Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness.
People / Leadership
Leads through expertise, coordination and example, not formal authority.
Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer.
No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Sofia, Bulgaria
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Provide day-to-day compliance guidance to business units on regulatory, policy and conduct-related matters, escalating complex or high-risk questions to the Compliance Manager.
Respond to ad-hoc compliance queries accurately and within agreed timeframes.
Plan and perform your assigned reviews within the annual Compliance Monitoring Plan, including risk-based testing, sampling and control assessments.
Assess internal controls, policies and procedures against regulatory and internal requirements, and report gaps with recommendations.
Document findings, agree remediation actions with control owners and track them to closure, escalating delays to the Compliance Manager.
Identify compliance risks and control weaknesses and raise them with the Compliance Manager.
Monitor new and changing regulation and guidance, summarize the impact for the relevant teams, and communicate updates in a clear and practical way.
Prepare regulatory reports and submissions for review by the Compliance Manager.
Support compliance with GDPR and internal data protection policies in collaboration with the Compliance function.
Deliver awareness sessions and compliance training on topics in your area, helping to build a strong compliance culture.
Work with colleagues across departments to ensure compliance requirements are understood and applied consistently.
Additional duties and projects as assigned by the Compliance Manager.
What makes you stand out:
More than 4 years of relevant professional experience in regulatory compliance, including within a regulated environment, including hands-on experience of compliance monitoring, testing or assurance. Any experience in cryptocurrencies and blockchain is a strong advantage.
Good working knowledge of European regulatory frameworks, particularly MiCA, DORA, PSD2 and AMLD, as well as GDPR.
A degree in law, finance or a related field (preferred).
Strong written and verbal communication skills.
Experience documenting findings and following up on remediation actions.
Solid analytical and problem-solving skills, with the ability to spot regulatory risks and to prioritize competing deadlines.
Strong attention to detail and the ability to work both independently and as part of a team in a fluid, fast-paced environment.
Nexo benefits:
Competitive and rewarding remuneration package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Hybrid work model: primarily office-based with scheduled home office flexibility.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Customizable personal benefits package.
Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
Parking and public transportation cards at preferential rates, plus free electric bikes.
Fresh fruits, snacks, and a well-stocked office kitchen.
Regular department team buildings and company-wide team buildings.
Location: Germany
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Munich. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Germany
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
WHAT YOU'LL DO
- Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support.
- Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
- Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
- Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
- Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
- Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You'll sit in the Aviation team, reporting to the Senior Operations Manager. You'll work closely with Commercial, Supply Tech, Product and Finance to own ticketing and disruption performance across our 140+ airline partners, making sure every flight we sell is ticketed correctly and every schedule change is handled quickly, accurately and fairly. Together, the team uses airline know-how, data and automation to protect revenue, reduce manual effort and give customers a consistent experience whenever their travel plans change, in every market we sell in.
Aviation sits within our Enablement function, where everything we do starts with the customer. From the moment someone books to the day they arrive home, Customer Experience teams make sure they feel looked after, especially when things don't go to plan. By turning what we learn from every booking, contact and disruption into better processes, clearer communication and smarter tools, the Customer function helps build the trust that brings customers back to loveholidays time and again.
Your day-to-day:
- Own ticketing and amendment quality including both managed and self-managed airline relationships, keeping queues clear and disruption handled consistently
- Own the day-to-day operational performance of the team, maintaining strong operational grip across queue health, ticketing turnaround, SLA adherence and quality. Use data and insight to identify recurring issues, drive continuous improvement and translate findings into clear, actionable recommendations that improve performance and customer outcomes
- Act as the team's subject matter expert for Amadeus Robotics, driving adoption of automation and robotic tools across the team.
- Share best practice from the core market across all points of sale, keeping process documentation current and consistently applied.
- Play a central role in getting Flight Ticketing & Disruption ready for new market launches, from process setup to team readiness.
- Lead, coach and motivate a team of ticketing agents, supporting escalations and day-to-day people leadership.
Your skillset:
- Experience working across both scheduled and low cost carriers
- Strong and recent Amadeus GDS experience a must
- Experience of flight pooling, including the coordination, allocation and optimisation of flight inventory across multiple channels, markets or customer bookings.
- Experience in managing the operational complexity this creates, ensuring accurate ticketing, timely action on schedule changes, effective queue management and strong control of service levels, quality and commercial outcomes
- Experience with Amadeus Robotics or other automation tools
- Knowledge of BSP processes, ADM/ACM notices, ticketing rules and IATA regulations a real advantage
- Comfortable working with data and reporting to identify issues and track performance.
- Strong communication skills, able to share best practice and coach others effectively
The interview journey:
- Talent Acquisition Partner screening - 30 mins
- 1st stage with Hiring Manager + Head of Customer Operations - 45 mins
- Final stage presenting to Hiring Manager + CX Director, in office - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About the role
The FT app is an important part of how subscribers engage with FT journalism, and we believe there is a significant opportunity to go further. We're looking for an experienced Product Manager with a strong background in native and/or cross-platform mobile apps to play a central role in this transformation.
You'll join at a pivotal moment, working alongside our Principal Product Manager, engineering and design colleagues to turn our app strategy into reality, delivering improvements to the app experience and building the capabilities that will support its continued evolution.
This is an opportunity to shape a product used by a highly engaged global audience, while helping establish a stronger mobile product discipline within the FT.
What you'll be doing
Help shape the future of the FT app
Work with the Principal Product Manager to translate our long-term app strategy into clear product requirements, priorities and a deliverable roadmap.
Bring specialist mobile product knowledge and experience to decisions about the future app experience, challenging assumptions and finding opportunities to make better use of native device capabilities.
Develop a deep understanding of our customers, their behaviours and the moments in which they turn to the FT, using research, analytics and experimentation to see opportunities.
Champion a mobile-first approach to product development, ensuring we're designing around the needs of app customers and complementing their web experience.
Work across product teams to ensure the app delivers a coherent, premium experience that delivers meaningful value for the business, while making effective use of shared FT capabilities.
Deliver a distinctive, premium mobile experience
Own and prioritise defined areas of the app roadmap, balancing customer value, strategic impact, technical dependencies and commercial outcomes.
Work day-to-day with engineering, design, data and editorial colleagues to take initiatives from discovery through development, release and iteration.
Help deliver experiences that make the FT more essential to customers' daily routines, including better navigation, discovery, personalisation, notifications, offline experiences and continuity across devices.
Explore opportunities to make FT journalism more engaging and useful through native mobile interactions and seamless experiences across text, audio, video, data and other formats.
Collaborate with teams responsible for identity, subscriptions and customer lifecycle to make the app a more effective platform for acquisition, engagement, retention and subscriber growth.
Establish clear success measures, use experimentation and customer feedback to inform decisions, and continuously optimise the experience.
Ensure that performance, accessibility, reliability and usability are treated as fundamental parts of the product experience.
Build mobile product expertise within the FT
Act as a source of specialist mobile product knowledge for colleagues across product, design and engineering.
Share best practices in app product management, including platform conventions, app store requirements, release management, mobile analytics and experimentation.
Help establish effective ways of working for developing and maintaining high-quality iOS and Android experiences.
Stay informed about developments in mobile technology, customer expectations and emerging product capabilities, identifying opportunities relevant to the FT.
About you
Essential experience and skills
Proven mobile app product management experience:
You have owned and delivered meaningful improvements to consumer-facing iOS and/or Android apps, ideally within products with significant scale, frequent usage or complex customer journeys.
Understanding of mobile technologies:
You have practical experience working with native and/or cross-platform development teams and understand the differences, opportunities and trade-offs between architectures. You don't need to be an engineer, but you can engage in technical discussions and understand the product implications of architectural decisions.
Knowledge of the mobile ecosystem:
You're familiar with Apple and Google's platform conventions, app store policies, submission and release processes, in-app purchases, push notifications, device capabilities and the considerations involved in delivering consistently high-quality app experiences.
Strong product management fundamentals:
You're experienced in customer discovery, defining problems and opportunities, prioritisation, roadmap management, experimentation and measuring product outcomes.
Proven delivery experience:
You've worked closely with cross-functional engineering and design teams to deliver products iteratively, navigate technical complexity and balance short-term improvements with longer-term investment.
Customer and commercial focus:
You use qualitative and quantitative evidence to understand customer needs, make decisions and evaluate success. You understand how product experience contributes to engagement, retention and commercial performance.
Collaborative and influential:
You're comfortable working across organisational boundaries, bringing different disciplines together and influencing decisions without relying on formal authority.
Comfortable with ambiguity:
You can operate effectively while technology choices, team structures and delivery approaches are evolving, helping turn strategic ambition into practical action.
Desirable experience
Experience working on subscription-based digital products, particularly in publishing, media, content or other habit-forming consumer services.
Experience developing products that combine native and web-based capabilities.
Experience with personalisation, content discovery, notifications, offline functionality or other features that drive regular app engagement.
Experience working with external development partners while retaining internal product ownership.
Experience helping organisations establish or mature their mobile product development practices.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Ukrainian and/or Russian language is required.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Part-time (4 hours/day) flexible setup.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Part-time (4 hours/day) flexible setup.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
Location: Mexico; Philippines; Brazil; Chile; Serbia; Latvia
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
Our Client
AI powered ecommerce agency. They have worked with 500+ DTC and ecommerce brands, managed $250M+ in media spend and delivered $2B+ in client revenue. They run paid social, paid search, email/SMS, CTV, TikTok Shop, Amazon, UGC and CRO for a portfolio of DTC brands.
Their team is lean and works in pods. Each pod has a pod lead who owns strategy and client relationships, a media buyer who owns execution and performance, content managers, and creative support. They use AI throughout our workflow, from account audits to landing page builds to creative reporting, so one strong media buyer can do the work of three.
This is a fast environment. If you are ambitious and hard-working, it will move your career faster than most agencies can. If you need a lot of structure or prefer a slow pace, it is not the right fit.
The Role
You will be the media buyer in one of our pods, managing Meta campaigns (with TikTok as a secondary channel) across a portfolio of ecommerce accounts. You own the ad accounts: budgets, pacing, structure, launches, testing and optimization. Your pod lead owns the client relationship and overall strategy. You own the numbers and the execution behind them.
The role combines hands-on buying with media buying strategy. You will analyze performance data, find where accounts are leaking (pre-click or post-click), and propose the fix: new creative angles, landing page tests, budget shifts or structure changes. You will also join client calls and present paid social performance alongside your pod lead.
What Success Looks Like
Every account is paced to its monthly budget, with no overspend and no surprises
Spend moves to the highest-leverage products and campaigns, and comes off losers quickly
No ads run on sold-out products, broken links or outdated offers
Accounts are never starved of creative: you flag gaps early and get new assets live fast
Landing page and creative tests launch on schedule and produce clear winners
Your pod lead walks into every client call with accurate numbers and a clear plan from you
Seasonal moments (Prime Day, BFCM, brand sales) launch on time with approved assets
What You’ll Do
Campaign Management
Build, launch and optimize Meta campaigns daily, with secondary management of TikTok Ads
Own daily budgets and monthly pacing per account, and reallocate spend based on performance, frequency and inventory
Manage campaign structure, bidding, audiences, exclusions and frequency controls
Upload and traffic new creative, and run structured creative and angle testing
Run weekly account sweeps: check every live ad for stock availability, link destination, offer accuracy and copy errors, and fix issues the same day
Monitor ROAS, NC-ROAS, MER, CAC and frequency against client targets
Strategy and Analysis
Diagnose performance by separating pre-click problems (creative, audience, fatigue) from post-click problems (landing page, offer, site)
Look past platform ROAS to backend profitability: margins, COGS and blended results
Build landing page test plans and work with our team to get new pages designed, approved and live
Audit ad copy and creative across accounts and recommend what to refresh, cut or scale
Plan and execute seasonal campaigns, including Prime Day, BFCM and client sales
Spot and escalate tracking issues (pixel, CAPI, attribution discrepancies) before they distort decisions
Creative Collaboration
Work with content managers, designers and the creative team to source, brief and review ad creative
Identify winning hooks, formats and angles, and turn them into creative requests
Push for authentic assets (real people, raw clips, UGC) that improve performance
Reporting and Client Communication
Prepare performance reports and creative performance reports for client calls
Join client calls with your pod lead and present paid social results, trends and next steps clearly
Keep internal Slack channels and Jira tickets updated so everyone knows what changed and why
AI and Process
Use AI tools (Claude and others) daily to run account audits, generate landing page concepts, draft copy and build reports
Help turn repeated work into reusable AI workflows that make the whole pod faster
Requirements
Must have
3+ years of hands-on Meta Ads
experience for ecommerce brands (not lead gen or boosted posts), with at least one account at
$100K+/month i
n spend
A proven record of scaling
US DTC ecommerce brands
through
Meta
, at an
US agency or in-house
Deep understanding of Meta campaign structure, auction dynamics, pixel/CAPI tracking and creative performance
Strong command of ecommerce
metrics: ROAS, NC-ROAS, MER, CAC, LTV,
contribution margin
Precision
with budget
s: you pace spend to the dollar and catch problems before the client does
Strong ownership: you act without waiting to be told, and you close the loop on every task
Clear, confident communication, written and on calls
Comfort using AI tools in your daily workflow, and curiosity about using them more
Humility to do the detailed work and ambition to grow into a strategist
English
C1-C2 fluency
for conversation level since this is a client-facing role
Nice to Have
TikTok Ads Manager experience
Triple Whale, Northbeam or other attribution tools
Working knowledge of Shopify and Klaviyo, and how paid and retention channels work together
Experience building or testing landing pages
Background in creative strategy, UGC or performance creative
Experience with Jira or similar task management tools
Benefits
What You’ll Get
Fully remote work; USD payment up to 6k/month
Direct ownership of your ad accounts and the results they produce
Training on AI-powered media buying workflows most agencies do not have yet
Access to Triple Whale, Meta Ads Manager, Klaviyo, Claude and more
A clear growth path from media buyer to media buying strategist as the agency grows
Hiring Process
Short video pre-screen: a few questions so we can see how you communicate on camera
Intro interview with our team
Paid media assessment: a practical exercise based on a real client scenario
Final conversation with agency leadership
Location: Germany
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU’LL DO
- Engage with English- and German-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them.
- Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Tailor the introduction of new solutions to specific customer needs.
- Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
- Conduct research and analysis on customers and competitors.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- Fluent in German and English.
- At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a transactional, in-house or transformation experience.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
ADDITIONAL INFORMATION FOR POSTINGS
- Location: Germany
- Work eligibility: Must have valid German work rights; Harvey does not currently offer visa sponsorship for this role
WHAT WE OFFER
- Be part of building something special as a founding member of our Germany team
- Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Argentina; Poland; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet.
You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed.
WHAT YOU’LL DO
Mac-first fleet management
- Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix.
- Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication.
- Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one.
- Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection.
- Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal.
Microsoft 365 & identity
- Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing.
- Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO.
- Build and maintain SSO and SCIM integrations so access is granted and removed automatically.
SaaS stack
- Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses.
- Cut unused licenses, shadow IT, and access drift.
Helpdesk leadership
- Act as the senior escalation point for complex hardware, software, network, and access issues.
- Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day.
- Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff.
- Write knowledge base articles and self-service guides that reduce repeat tickets.
Automation & improvement
- Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools.
- Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout.
- Use ticket trends to find and fix root causes rather than just close tickets.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level.
- Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment.
- Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune.
- Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing.
- Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning.
- Scripting in Bash/zsh — Python or PowerShell is a plus.
- Experience supporting a remote, international workforce across multiple time zones including hardware logistics.
- Clear written and spoken English with the patience to explain technical issues to non-technical colleagues.
- A habit of documenting and improving processes, not just closing tickets.
PREFERRED QUALIFICATIONS
- Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation.
- Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar.
- Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator).
- Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk.
- Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint.
- Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorUS - Headquarters - Maryland - Columbia; Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorSwitzerland (Remote); Must be located in Switzerland
География найма не уточнена
leadAmsterdam, Netherlands; Remote - Europe; Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit
Sofia, Bulgaria
УдалённоGermany
УдалённоGermany
ГибридLondon
London
Georgia; Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams
Ukraine; Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams
УдалённоseniorArgentina; Poland; Brazil; Colombia; Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff; Experience supporting a remote, international workforce across multiple time zones including hardware logistics