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Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members. The role We're looking for a Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck. Typical problems you'll own: What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each? How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity? How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it? Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next? How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work? What you'll do Own the strategy and roadmap for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution. Cross-functional delivery — partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them. Build and prioritise the benefit pipeline — evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next. Track ongoing performance — maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention. Scale what works — take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably. Bring outside-in perspective — track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context. Communicate to senior stakeholders — write clear strategy documents and present recommendations, trade-offs, and results to leadership. What we're looking for 5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech. Commercial acumen : strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics. Analytical rigor : comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what." Bias for action and ownership : able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend. Cross-functional influence : track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment. Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership. Nice to have Multi-market experience across EMEA Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise). Benefits (Deliveroo standard — adjust per market) Free Subscription Up to 5% matched pension contributions Equity / share awards eligibility 25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave Funded private healthcare (core plan), with option to add family Wellbeing perks: on-site gym / discounted gym membership, GymPass access Enhanced parental leave from day one Learning & development budget and access to RooLearn Cycle to Work / Season Ticket Loan schemes Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. POSITION OVERVIEW Checkout.com http://Checkout.com is one of the world's leading fintechs, on a mission to enable businesses and their communities to thrive in the digital economy. Our flexible, cloud-based payments platform helps businesses launch products and create experiences their customers love. Across global, we work with leading brands including Ebay, Sony, PlayStation, Heytea etc., serving businesses at the heart of the region's digital economy. We empower passionate problem-solvers to collaborate, innovate and do their best work, and we're building diverse, inclusive teams around the world. Join us to help build the digital economy of tomorrow. The Specialist, Revenue Enablement — APAC helps commercial teams build the knowledge, confidence and practical skills to perform at their best. This is a hands-on role combining training design and delivery with programme coordination, content upkeep, learner support and impact tracking. You will work across APAC markets and with global partners to deliver relevant, engaging enablement for new joiners and experienced colleagues. You will take ownership of defined programmes and recurring activities, continually improve them using learner and business feedback, and help the team scale through effective use of AI and digital tools. WHAT YOU WILL BE DOING - Deliver APAC onboarding: Coordinate and deliver structured onboarding for commercial new joiners, including learning sessions, practice, check-ins, progress tracking and follow-up with managers and stakeholders. - Support design and facilitate training: support to create and deliver end-to-end learning experiences—from needs analysis and session plans to materials, facilitation, learner practice and post-session follow-up. Use appropriate learning approaches, including frameworks such as 4MAT and the 5E model, where useful. - Build commercial capability: Support Sales Skill builders programmes, product and payments refreshers, stakeholder-requested training etc,. Translate complex topics into clear, practical learning that colleagues can apply with merchants. - Improve learning based on results: Gather feedback, review participation and assessment results, identify knowledge or skill gaps, and recommend practical changes to content and delivery. Help track whether learning is being applied and contributing to team and business outcomes. - Own programme operations: Manage calendars, communications, attendance, learning records, trackers, materials and follow-up for assigned programmes. Keep delivery accurate, timely and consistent across markets and time zones. - Maintain useful content and learning journeys: Keep training materials, knowledge resources and learning paths clear, current, easy to find and aligned with the appropriate content or learning platforms. Support content migration and platform changes as needed. - Use AI and digital tools thoughtfully: Use any approved AI and productivity tools to research, create and maintain learning content, support self-service, streamline recurring work and improve the learner experience. - Partner across teams: Build trusted working relationships with APAC commercial teams, including regional leaders, BDR, Sales, AM, Solution Engineer, Operations, People, Marketing and other functions. Coordinate effectively across cultures and time zones. - Support key commercial moments: Contribute to regional and global enablement events, communications and priority initiatives. NICE TO HAVE - 2+ years of relevant experience in Sales/Commercial roles and/or Enablement/Training in FinTech, or Financial Services, or Tech, or SaaS - AI native, Tech-savvy and data-driven - Passionate about training and development - Familiarity with learning-design frameworks such as 4MAT, 5E, ADDIE or similar approaches. Experience creating digital learning content, job aids, guides or short-form video. - Experience supporting onboarding, coaching, role-play, simulations or skills assessment. - Experience creating video, digital marketing content, and social media content is a plus - Strong foundational knowledge of global payments (Acquiring, Issuing, Schemes, and alternative payment methods) is desired but not essential - Understanding of complex Business Revenue cycles - Great communication skills (copywriting experience is a plus) - Ability to prioritise and work well with others - Customer-focused and high attention to detail - Agility and adaptability in a dynamic environment Experience with learning management systems, content platforms, e-learning authoring tools or learning analytics. - Proficiency with workplace and learning technology, including presentation and collaboration tools. Comfortable using AI tools such as Glean responsibly and eager to keep developing digital skills. - Good organisation and prioritisation skills, with the flexibility to manage recurring delivery alongside changing requests in a dynamic environment. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. As a Staff Engineer (Payment Processing) at Checkout.com http://Checkout.com, you will set the technical direction for our Gateway, Routing and Payout platforms. Every payment and payout we process passes through these systems, from the merchant's API request to the routing decision that sends it to the right acquirer, payment method or payout rail. Correctness matters on every transaction, and small changes in availability, latency or routing quality show up directly in our merchants' approval rates and revenue. This is a role for engineers who are energised by scale and by the hard trade-offs that come with it: latency budgets on the authorisation path, failure domains and blast radius, consistency and idempotency across regions, and the operational reality of running critical infrastructure around the clock. You will operate as a force multiplier across multiple teams - shaping architecture, raising the engineering bar, and turning ambiguous, business-critical problems into designs that can be delivered incrementally. We're looking for individuals with deep technical judgement, strong ownership, and a pragmatic approach to breaking big problems into smaller iterations that deliver value continuously. How you'll make an impact - Own the architecture of high-throughput, low-latency distributed systems, defining the service boundaries, data models and integration patterns that let them scale by an order of magnitude - Design for resilience from first principles - redundancy, graceful degradation, backpressure, idempotency and recovery - so that partial failures never become customer-facing outages - Set and defend the non-functional requirements that matter: availability targets, latency percentiles, throughput ceilings, data durability and recovery objectives - Lead the hardest technical decisions end to end, from problem framing and design review through to production rollout, migration and decommissioning of what came before - Drive operational excellence by improving observability, alerting, capacity planning, load and chaos testing, and incident response, and by closing the loop on the root causes you find - Raise the engineering bar across teams through design reviews, code review, pairing and mentorship, growing the senior engineers around you - Partner with product, platform and other engineering teams to sequence delivery, remove blockers and keep multi-team programmes aligned on a single technical direction - Make pragmatic build-versus-buy and refactor-versus-rewrite calls, and communicate the reasoning and trade-offs clearly to both engineers and senior leadership Experience and qualifications - Significant experience building and operating distributed backend systems in production, with a track record of technical leadership across multiple teams - Demonstrable experience designing for high throughput and low latency, and a strong intuition for where systems break under load - Deep understanding of resilience patterns in distributed systems: idempotency, retries and backoff, circuit breaking, queueing and backpressure, consistency and failure modes - Strong proficiency in either .NET or Java, and the ability to write clear, production-ready code that others can maintain - Experience with event-driven and streaming architectures, and with relational and non-relational data stores at scale - Hands-on experience with cloud-based application development (we use AWS & Azure), containers, orchestration and infrastructure as code - Experience owning production systems on call, with a strong sense of ownership for observability, monitoring and incident response - Experience leading complex migrations or re-architectures of live, business-critical systems with no loss of availability or data integrity - Excellent communication skills, able to influence without authority, write clear design documents, and express technical trade-offs to engineering and non-technical audiences alike Nice-to-haves - Experience in payments, financial services or another domain with strict correctness, auditability or regulatory requirements - Experience with multi-region or active-active architectures, including data replication and failover strategies - A history of mentoring engineers into senior and staff-level roles Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Our mission is to enable businesses and their communities to thrive in the digital economy. Checkout.com http://Checkout.com builds payment technology that helps ambitious businesses accept payments, get paid out, and grow into new markets. We work as one team, move with ownership, and look for better ways to help our merchants succeed. ABOUT THE ROLE As the BDR Academy Lead, you will own the design, delivery, and continuous improvement of Checkout.com http://Checkout.com’s global Revenue Academy. You will turn commercial priorities into a structured, measurable development journey that helps Business Development Representatives (BDRs) build deep product knowledge, master prospecting skills, and apply our proprietary Sales Methodology. Your work will directly impact quality pipeline creation and prepare BDRs to progress into future commercial roles. The Academy provides a consistent global foundation, tailored to two distinct sales motions: Mid-Tier and Enterprise. KEY RESPONSIBILITIES 1. OWN THE BDR ACADEMY END-TO-END - Partner with BDR and Commercial leadership to establish the Academy’s operating model, annual roadmap, governance, and continuous improvement cycle. - Manage the complete learner journey from onboarding to graduation, including cohort planning, communications, milestones, and learner support. - Build and maintain a unified global curriculum with clear applications for Mid-Tier and Enterprise motions, balancing global consistency with necessary regional adaptations. - Translate field needs into clear learning outcomes, facilitator guides, practical exercises, and reusable assets. - Coordinate cohort intake and operational readiness across regional BDR leaders, Sales, People, and Talent Acquisition teams. - Deliver learning efficiently using a blend of e-learning, virtual sessions, and in-person training (directly or via regional partners). 2. DRIVE CAPABILITY & FIELD APPLICATION - Facilitate engaging blended learning programs: live workshops, practice simulations, call reviews, coaching sessions, and on-the-job application. - Earn internal "Train-the-Trainer" certification for the Checkout.com http://Checkout.com proprietary Sales Methodology. - Build BDR expertise across payments, Checkout.com http://Checkout.com products, discovery and qualification, account research, stakeholder mapping, outreach strategies, and commercial tools (including approved AI tools). - Partner with managers to connect training to live BDR workflows, reinforce positive behaviors, and identify capability gaps early. - Act as an AI champion, supporting managers in embedding approved AI tools and automated workflows into BDR routines. 3. MAINTAIN STANDARDS, CERTIFICATION & PROGRESSION - Define competency standards, rubric-based assessments, and clear certification requirements for the BDR pathway. - Lead evidence-based milestone reviews with managers and leaders at key stages (onboarding, probation, and progression gates). - Track completion rates, assessment results, and revenue impact; provide transparent data to help managers make informed progression decisions. - Prepare BDRs for future commercial roles (e.g., Sales, Account Management) while managing clear performance-based expectations. 4. MEASURE IMPACT & COLLABORATE GLOBALLY - Track and maintain an Academy Scorecard covering metrics such as onboarding speed, certification rates, pipeline contribution quality, and learner/manager feedback. - Analyze cohort performance by region and stage to resolve bottlenecks and optimize delivery. - Collaborate with regional teams to ensure local market relevance without compromising global standards. WHAT SUCCESS LOOKS LIKE - Clear Pathways: BDRs follow a structured, tailored learning journey appropriate for their target market motion (Mid-Tier or Enterprise). - Actionable Learning: Coaching and training directly translate into improved live prospecting and pipeline generation. - Transparent Growth: Progression decisions are timely, objective, and grounded in clear competency evidence. - Measurable Value: Executive leadership receives clear, data-backed insights on cohort health, capability growth, and revenue contribution. - Scalable Operations: The Academy scales seamlessly across global regions without losing quality or accountability. WHAT YOU BRING ESSENTIAL EXPERIENCE & QUALIFICATIONS - Commercial & Enablement Background: Direct experience in BDR/SDR roles, BDR leadership, Revenue/Sales Enablement, or sales performance program management. - Program Architecture: Proven track record of designing, running, or scaling structured sales onboarding or development programs with clear milestones. - Instructional Design & Facilitation: Strong expertise in adult learning principles, workshop facilitation, and turning strategic concepts into practical, engaging training. - Stakeholder Management: Confidence collaborating with, influencing, and guiding frontline managers and senior commercial leaders. - Analytical & Operational Skills: Data-driven mindset with experience using performance metrics and feedback to evaluate programs and drive continuous improvement. - Tech & AI Positive: Comfortable using modern sales engagement platforms, learning technology, and approved AI tools to enhance productivity. - Proactive Leadership: Collaborative yet assertive approach—able to operate independently, take full ownership, and advocate for high standards. PREFERRED (NICE-TO-HAVE) - Experience in payments, fintech, SaaS, or complex B2B technology sectors. - Familiarity with Salesforce, Learning Management Systems (LMS), and sales engagement tools. - Experience building or administering skills assessments, certification programs, or analytics dashboards. - Fluency in additional languages relevant to Checkout.com http://Checkout.com’s key global markets. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco; New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are looking for a Senior Manager, Solutions Engineering (Sales) to act as a senior technical and commercial partner for Checkout.com’s most strategic customers. This is an individual contributor role focused on the top 50 accounts and highest-complexity opportunities. You will operate at executive and senior technical levels, shaping solution strategy for enterprise merchants and helping them understand how Checkout.com can support their payments, growth, and customer experience goals. You will bring deep payments and architecture expertise to complex sales cycles, strategic account planning, integration programs, and cross-functional decision-making. In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering. This role will help strategic merchants move from business problem to scalable solution and successful go-live, while raising the quality and consistency of technical engagement across the wider team. HOW YOU’LL MAKE AN IMPACT - Serve as the senior Solutions Engineering partner for top 50 accounts, strategic pursuits, and opportunities with significant commercial, technical, or reputational importance. - Engage with C-level, executive, product, engineering, architecture, security, and payments stakeholders to shape consensus around complex solutions. - Define the technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness. - Translate sophisticated merchant requirements into scalable Checkout.com solutions, clearly articulating architecture choices, trade-offs, dependencies, risks, and expected business outcomes. - Provide thought leadership on payment performance, authorization and settlement flows, fraud and risk, tokenization, 3DS, alternative payment methods, and other payments capabilities. - Lead or advise on strategic RFPs, RFIs, security and architecture reviews, executive workshops, board-level materials, and high-stakes technical negotiations. - Orchestrate cross-functional alignment across Sales, Account Management, Product, Engineering, Implementation Engineering, Merchant Care, Risk, and other partners to remove blockers and deliver outcomes. - Influence product strategy, technical enablement, operating models, and reusable assets through direct insight from strategic merchants and the market. - Mentor and raise the technical standard of Solutions Engineering through coaching, deal reviews, knowledge sharing, and role modeling; this role does not have direct people-management responsibility. WHAT WE’RE LOOKING FOR - Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role. - Experience working with large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or another complex technology environment. - Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns. - Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value. - Executive presence and the ability to communicate credibly with C-level leaders, senior architects, developers, product teams, commercial leaders, and delivery partners. - Strong commercial judgment, strategic thinking, and ability to connect technical recommendations to customer outcomes and business value. - Demonstrated ability to influence without authority and create alignment across internal teams and customer organizations. - Excellent written and verbal communication, with the ability to simplify complex subjects without losing important technical nuance. - Comfortable operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results. NICE TO HAVE - Deep experience with payment performance, payment methods, fraud and risk, 3DS, network tokenization, wallets, or other modern payment capabilities. - Experience leading enterprise architecture workshops, executive briefings, technical due diligence, or complex transformation programs. - Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem. - Previous experience as an engineer, developer, product leader, enterprise architect, or senior technical consultant. - Familiarity with payments standards, regulations, schemes, and the operational realities of global commerce. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE We are looking for a Manager, Solutions Engineering (Sales) to support strategic merchants across the sales, solutioning, integration, and go-live lifecycle. This is an individual contributor role focused on Checkout.com’s top 500 accounts and opportunities. You will combine technical depth, commercial judgment, and strong customer engagement skills to understand complex requirements and translate them into practical Checkout.com solutions. In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering, helping win opportunities while reducing friction through technical integration and go-live. HOW YOU’LL MAKE AN IMPACT - Partner with Sales and Account Management on top 500 opportunities, shaping technical engagement plans and helping teams position the right Checkout.com solutions. - Lead technical discovery, solution design, product demonstrations, proof-of-concepts, workshops, and presentations for merchant stakeholders. - Translate business and technical requirements into scalable solutions using Checkout.com APIs, products, payment methods, and integration patterns. - Advise customers and internal teams on payment flows, acceptance optimization, fraud prevention, tokenization, 3DS, alternative payment methods, and related payment topics. - Support RFPs, RFIs, security reviews, architecture discussions, and technical evaluations throughout the sales cycle. - Maintain technical ownership from early discovery through integration, testing, and go-live, partnering with Implementation Engineering, Product, Engineering, Merchant Care, and Account Management to remove blockers. - Turn merchant and market feedback into improvements to product priorities, documentation, enablement, demos, and reusable technical assets. - Build trusted relationships with technical and business stakeholders while clearly communicating trade-offs, risks, and recommendations. WHAT WE’RE LOOKING FOR - Experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a similar customer-facing technical role. - Experience supporting complex B2B technology, SaaS, fintech, payments, or e-commerce customers. - Strong understanding of API-based integrations, including REST/JSON APIs, webhooks, logs, API responses, and tools such as Postman. - Demonstrated experience with technical discovery, solution design, demos, proof-of-concepts, workshops, RFPs, or RFIs. - Ability to explain complex technical concepts clearly to developers, product teams, commercial stakeholders, and senior business leaders. - Strong commercial judgment and the ability to balance customer value, technical feasibility, delivery risk, and business priorities. - Analytical, organized, and customer-focused approach to diagnosing problems and driving them to resolution. - Ability to operate effectively in a fast-paced, ambiguous, and highly collaborative environment. NICE TO HAVE - Payments or fintech experience, including payment authorization and settlement flows, payment methods, fraud and risk, 3DS, network tokenization, or payment performance. - Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem. - Experience working with enterprise merchants and complex, multi-stakeholder implementations. - Previous engineering, software development, product management, or solutions architecture experience. - Familiarity with payments standards, regulations, or schemes. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About The Role As a Periodic Review Due Diligence Specialist, you will safeguard Checkout.com http://Checkout.com by ensuring our merchant files remain compliant to regulatory requirements and internal policies and procedures. You will conduct AML periodic and event-driven file reviews, meticulously verifying ownership structures, business activities, and transaction profiles to uphold the highest regulatory standards. This role is vital to our ongoing monitoring framework. You will assess risk ratings, manage complex case files, and engage with stakeholders to ensure every merchant profile is accurate, current, and aligned with our risk appetite. We are looking for a professional who embodies our Operating Principles: putting the customer first through rigorous quality, acting with radical ownership, and collaborating across teams to continuously refine our operational effectiveness. Key roles and responsibilities - Assess whether the merchant’s risk rating and due diligence level remain appropriate based on current information and review findings. - Complete required review actions within the relevant internal systems and tools, including Salesforce. - Manage periodic review cases from assignment through closure, ensuring statuses, sub-statuses, notes, evidence and outcomes are accurately maintained. - Raise and manage Requests for Information (RFIs) with merchants, account managers or internal stakeholders where documents or clarifications are required. - Conduct Enhanced Due Diligence (EDD) for high-risk entities, providing deep-dive analysis and clear rationales for final decisions. - Escalate cases appropriately where review findings, risk indicators or policy triggers require secondary review or approval. - Produce high-quality, audit-ready commentary and documentation that clearly supports your decision-making process. - Immediately escalate unusual or suspicious activity in line with internal reporting obligations. - Contribute to consistent decision-making, knowledge sharing and strong operational discipline across the periodic review team. Profile - Bachelor’s degree in Law, Financial Crime Compliance or a related field. Professional certifications (e.g., CAMS, ICA) are highly desirable. - Minimum of 3–5 years of progressive experience in AML/CTF, KYC/KYB, and enhanced due diligence (EDD) operations within a regulated financial services environment. - Proficient at managing competing priorities in a fast-paced operational environment and adhering to strict SLAs without compromising compliance integrity. - Strong working knowledge of due diligence requirements and the ability to interpret and apply evolving regulatory guidance. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Shanghai Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. What your responsibilities will be: - Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat. - Work with Engineering and Product teams where necessary to escalate and resolve issues. - Prioritise and manage cases, documenting troubleshooting activity in a case management system. - Build technical domain expertise for Checkout products and operate as part of a diverse and international team. - Document your knowledge for the team by creating help articles for our internal knowledgebase. - Manage your time effectively as workload and priorities change through the day. - Proactively identify where an issue may require additional help or escalation. - Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself. - Build technical domain expertise. - Understand and adopt processes and give ideas where these could be improved. - Demonstrate Checkout’s values and be a team player. Qualifications What you will need to be successful (skills and competencies) - Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role. - Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.). - You take pride in the quality of your work. - High emotional intelligence and curiosity. - Brilliant communication. - Flexibility to work on a rota covering some weekend days. - Fast learner, dependable and full of integrity. - Ability to focus in a busy environment. - Brilliant communication skills. - Fluent in Mandarin (Written and Spoken) - Enthusiasm, energy and positivity. Experience you will bring to the role - Education and learning in internet technologies or equivalent. - 2+ years of experience in a technical support role or equivalent. - Payments experience a plus. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice. You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality. You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real. What You'll Do - Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast. - Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines - Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar. - Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support. - Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do. - Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters. - Demo early, iterate based on what analysts actually use versus ignore. - Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained. - Document what you build and share reusable patterns so good ideas compound. What We're Looking For We care more about what you've built and how you think than years of experience or formal credentials. Must-haves - You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials - Comfortable in Python, or willing to be within weeks. - Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls - Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong - Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks - Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them Nice-to-haves - Workflow automation tools (Zapier, n8n, Make) - Retool, Gradio, or similar lightweight UI frameworks - Git, basic SQL, or comfort with JSON/CSV at scale - Exposure to payments, fraud, compliance, or risk operations - even tangentially - A portfolio, GitHub, or demo you can walk us through Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Tokyo Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations Qualifications - 5+ years of development or technical support experience in a Tech/FinTech company - Have payments experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in both English and Japanese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ROLE OVERVIEW We are seeking a TPRM Senior Associate with 4+ years of relevant experience to serve as a key operational member of the London TPRM team. This role is the primary operational bridge between the London leadership, the Offshore TPRM Operations Team, and critical onshore functions (Procurement, Business Owners, Risk SMEs). The Senior Associate is responsible for coordinating the execution workflow, managing the quality assurance of medium-risk third parties, and driving the logistics for the critical Supplier Performance Review process. RESPONSIBILITIES This role is centred on execution quality, operational leadership, and cross-functional coordination within the London TPRM team structure: - Offshore Operations Liaison & Quality Control: - Act as the primary daily point of contact and operational supervisor for the Offshore TPRM Operations Team, ensuring the accurate and timely execution of all third-party risk assessments and due diligence activities. - Lead the Quality Control (QC) process for all assessments delivered by the offshore team, ensuring outputs are consistent, align with established methodologies, and are fully audit-ready. - Monitor the operational performance of the offshore team against defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). - Be ready to conduct third-party assessments to support the team, where required. - Stakeholder Coordination & Assessment Oversight: - Coordinate Assessment Initiation by working closely with Procurement and Business Owners to ensure third-party risk assessments are initiated at the correct phase of the third-party lifecycle. - Manage the crucial triage and review process by coordinating with Internal Risk SMEs (e.g., InfoSec, Data Privacy, BCP) to ensure high-risk assessments receive appropriate specialized review and sign-off prior to completion. - Serve as the operational point of contact for these onshore internal risk teams regarding third-party-specific findings and remediation requirements. - Supplier Performance Monitoring & Reporting: - Oversee the governance and standardization of ongoing supplier performance monitoring activities executed by the offshore team. - Coordinate with Business Owners and Procurement to collect and review performance data (e.g., SLA adherence, operational metrics) and integrate significant performance failures or deficiencies into the overall third-party risk profile. - Ensure any critical performance issues are appropriately flagged for risk review and incorporated into continuous monitoring plans. - Escalation and Remediation Management: - Serve as the primary escalation point for all high-risk findings, process bottlenecks, and third-party non-compliance issues reported by the Offshore TPRM Operations Team. - Work with Business Owners and Procurement to define, drive, and track third-party remediation plans, ensuring mitigation steps are completed within established timelines. - 2nd Line of Defense Liaison & Governance Support: - Act as the key operational liaison for the 2nd Line of Defense (Risk Oversight), compiling and delivering required operational data, metrics, and commentary on the coverage and control effectiveness of the TPRM program. - Support the TPRM team in the preparation of reports and presentations on TPRM metrics, trends, and program effectiveness for leadership and Risk Committees. - Program & Tool Support: - Assist the TPRM team in the implementation, configuration, and ongoing maintenance of the TPRM system/tool, ensuring data integrity across the platform. QUALIFICATIONS - Experience: 4+ years of dedicated experience in Third-Party Risk Management (TPRM), risk management, compliance, or a related operational control function. - Consulting Background: Prior experience working at a Big 4 (e.g., Deloitte, EY, PwC, KPMG) or a similar major consulting firm is highly desirable. - Operational Control: Proven experience acting as a process gatekeeper or reviewer, with specific experience in Quality Assurance (QA) for risk or compliance deliverables. - Coordination: Demonstrated success coordinating delivery and information flow between offshore/remote teams and demanding onshore business/risk stakeholders. - Stakeholder Management: Strong organizational and interpersonal skills, with the ability to manage expectations and articulate complex operational risks clearly. - TPRM/GRC Knowledge: Solid understanding of TPRM principles, risk domains (InfoSec, BCP, ABAC, etc.), and prior experience supporting the administration or maintenance of a GRC/TPRM platform is highly desirable. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Berlin Workplace: OnSite About Peec AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. About the role We're looking for a Visiting Brand Designer to join our team for a minimum 3-months internship and get hands-on with real design. From week one you'll ship real assets across our website, social, campaigns, and events, and quickly grow into someone the team relies on for sharp, on-brand design. A big part of the role is being a design partner to people across Peec AI: helping teammates turn ideas into polished, on-brand presentations (internal and external), and tackling the everyday design tasks that keep a fast-moving startup looking sharp. You'll learn how a brand actually gets built and maintained day to day, working side by side with our designers and marketers, and walk away with a portfolio full of real, shipped work. If you love clean visual craft, exploring different art directions, and iterating your way to something great, and want to learn fast in a high-energy team, this one's for you. What you'll do - Design on-brand assets across marketing channels, social content, campaign visuals, event materials, and web graphics - Become our go-to for amazing presentations: transforming internal and external decks into polished, persuasive, on-brand stories - Support stakeholders across the company with day-to-day design tasks, helping everyone communicate visually and stay on-brand - Work inside our design system and help keep things consistent, scalable, and cohesive - Collaborate closely with Growth, Sales, and GEO teams, learning how great brand work comes together end to end What we're looking for - A growing portfolio (university projects, freelance, personal work, all welcome) that shows a strong eye for layout, typography, and visual storytelling - Strong working knowledge of Figma, and ideally some Adobe Creative Suite or equivalent - Confident presentation design skills, turning information into something clear, structured, and beautiful - Detail-obsessed, with the instinct to make things look right, not just done - Eager to learn, take feedback, and move quickly in a fast-paced environment - Experience in B2B and worked in a startup environment - Strong communication skills and a collaborative, can-do attitude - Hands-on internship or studio experience, ideally in a B2B or startup environment Bonus points - A strong interest in software products, AI, and emerging tech - Experience with motion, animation, or prototyping (After Effects, Lottie, Framer) What we offer - Real ownership and shipped work from week one - Close mentorship from experienced brand and growth designers - A collaborative, high-energy in-office environment in the heart of Berlin - A front-row seat to building a brand in a brand-new market category - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission:   We are looking for a proactive business builder who wants to become an expert in the global payments landscape. In this role, you aren't just a "lead generator" - you are a strategic partner to Sales. You will use a blend of highly relevant, strategic outreach, AI-driven insights, and deep technical research to open doors at the world’s most prestigious brands. We expect you to master the complexities of the payments industry to source and support high-intent opportunities that drive actual revenue..   What You’ll Do: - Master the Payments Craft: Rapidly develop a deep, technical understanding of our product suite and global payment trends to act as a consultant to prospective merchants. - Strategic Account Mapping: Conduct in-depth research into organizational structures and competitive landscapes to identify and engage high-value strategic accounts. - Advanced Discovery: Conduct high-level discovery calls that move past the "pitch" to uncover deep technical and business challenges for the merchant. - Drive Growth Momentum: Maintain a high-performing operating rhythm in daily outreach, consistently striving for excellence while contributing to a high-standard team environment. - Support the Sales Lifecycle: Partner closely with Sales to move deals through the funnel, providing support on follow-ups and maintaining momentum to ensure successful financial go-lives. - Cross-Functional Leadership: Partner with Solutions Engineering, Underwriting, and Product teams to align internal stakeholders and accelerate the sales cycle. - Leverage AI & Sales Tech: Proactively use AI-driven systems (e.g., Salesforce, intent-data tools) and advanced analytics to optimize lead generation, territory planning, and pipeline accuracy. - Operational Rigor: Maintain a data-backed approach to your territory, utilizing qualification frameworks (like MEDDIC) and keeping the CRM (Salesforce) as a source of truth.   What You Bring: - German or Polish Native is essential - Proactive Ownership: You take end-to-end accountability for your territory and outcomes, proactively plan your quarter to overachieve. - Intellectual Curiosity: A relentless drive to learn the mechanics of complex financial technology and industry dynamics. - Exceptional Communication & Presence: Excellent listening and communication skills (written, verbal, and in person). You have the confidence and clarity to engage effectively with stakeholders at all levels - from internal product leads to C-suite executives at global brands. - Technical & AI Fluency: A desire to leverage the latest sales technology and AI tools to work smarter, not just harder. - Exceptional Resilience: A fundamentally positive approach that maintains momentum through setbacks and challenges. - Coachability: A track record of actively seeking feedback and immediately implementing it to improve your performance. - Persistence & Precision: A high level of attention to detail combined with a steadfast commitment to excellence in a fast-paced environment. - Team Impact & Collective Success: You believe in winning as a team and contribute to a supportive, inclusive environment where everyone can perform at their best. You are a positive cultural force who shares feedback respectfully and collaborates cross-functionally to help the entire organization improve. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. The role Checkout.com http://Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth across various industries for our revolutionary online payment solution. If you are a driven and focused salesperson with a proven track record of selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan. Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive. How you’ll make an impact - Identify the most promising merchants and prospects and grow a healthy pipeline across various verticals - Sell our new cross-borders payment solutions and services to eCommerce merchants through outbound and inbound techniques - Help new merchants evaluate http://checkout.com/Checkout.com http://Checkout.com and handle detailed questions about our product capabilities, serving as a consultant and industry expert - Prepare thorough presentations and proposals for prospective merchants - Orchestrate the entire Sales process and act as the main point of contact for merchants and internal stakeholders - Partner with other Sales team members to share best practices, key business insights and industry trends - Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information What we’re looking for - 5+ years Sales experience, with at least 3 years of payments experience - Solid network of potential prospects and partners - Knowledge of Salesforce - Tech-savvy, with a passion for Technology - Solid business acumen and awareness of financial factors - Exceptional communication, negotiation skills and techniques - Highly organized and able to prioritize shifting workloads and responsibilities effectively Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference. How you’ll make an impact - Crafting merchant specific account development plans - Building high touch, consultative and positive relationships with our merchants through regular and open communications - Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. - Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce - Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs - Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience What we’re looking for - 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry - A strategic problem solver with excellent project management skills - Good knowledge of today’s major e commerce and payments technologies, players and major future trends - Customer driven and able to establish robust relationship with assigned customer base - Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently - Fluent in both Mandarin and English as working languages, with excellent cross-cultural communication skills and exceptional written and verbal skills in both languages. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. We just announced one of the most competitive end-to-end optimisation offers on the market: leveraging in-house machine learning, deep payment expertise and the power of our network data to reduce payment complexity and create revenue opportunities for our customers. Checkout.com http://Checkout.com is seeking a Senior Specialist, Payment Performance to join the Commercial team to engage with our top tier customers in the APAC region, understand their payment pain points, reduce the payment complexity and grow revenue opportunities together with our customers. You'll work closely with our customers in the region, as well as collaborate regularly with Payment Performance engineers, data-scientists, other product teams and cross-functional stakeholders. You'll discover new initiatives, identify pain points, and drive prioritisation for product development while working closely with our customers and Commercial team, to bring value to both internal and external partners. You'll act as a champion for our Payment Performance solution – a suite of capabilities focused on bringing the best payment performance to our customers and markets. You'll bring structure and vision to the team to keep Checkout.com http://Checkout.com and our businesses ahead of the payment ecosystem's unpredictability. What you'll be doing: - Closely work with our customers in the region to identify and lead the Payment Performance initiatives. - Gain a deep understanding of our data-science driven solutions, and all other Checkout.com http://Checkout.com’s products. - Build the data analysis framework for the commercial team to help with achieving commercial goals - Perform competitor analysis to determine industry trends and differentiating factors - Be the core advocate for payment performance product Qualifications About You: - 2+ years of Product experience, managing product life-cycles from discovery to release - Data driven, you clearly define success metrics and measure progress against them - Effective communicator with the ability to manage multiple stakeholders across a variety of functions - Ability to build bridges across the organization with high EQ and influencing skills - Strong technical background, ideally a Computer Science degree, similar qualifications or experience - Ability to convert business strategy into product vision and strategic priorities to drive product roadmap and execution. - Strong fluency in English and Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments. You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day THE TECHNICAL CHALLENGES - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. IMPACT - First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability. - First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence. You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others. Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING Must-have: - A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices. - Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow. - Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches. - Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS. - Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery. - A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation. Nice to have: - Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too. - Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers. - A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions. HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $186,000 - $236,000 CAD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments. You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day THE TECHNICAL CHALLENGES - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. IMPACT - First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability. - First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence. You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others. Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING Must-have: - A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices. - Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow. - Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches. - Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS. - Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery. - A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation. Nice to have: - Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too. - Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers. - A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions. HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.   COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - Washington, WA & San Mateo, CA: $206,000 - $260,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.