Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is hiring a Senior Product Manager, Media & Consumer Monetization to make TeamSnap ONE the place where youth sports families watch the game, and to turn that engagement into a thriving consumer subscription business.
Every weekend, millions of families show up for games, and plenty of grandparents, parents on the road, and fans wish they could be there too. TeamSnap ONE lets families live stream those games. This role owns two outcomes that feed each other. The first is making live streaming and video sharing a weekly habit: more teams going live, more people tuning in, more people coming back. The second is growing TeamSnap+, our premium subscription, by driving acquisition, conversion, and retention through premium media and content features.
You'll partner closely with Design, Engineering, Data, and Marketing. You'll report to the VP of Product.
What You'll Do:
Media adoption and engagement
Grow live streaming and video usage.
Increase the number of teams that stream, the viewers per stream, and how often people come back to watch. Find and fix the drop-offs along the way, from discovering streaming to setting up a first stream, from going live to getting viewers watching, and from watching to coming back next week.
Turn raw game video into memories families want to keep.
A two-hour stream is footage. The shot on goal, the first hit, and the season recap are memories. Build the experiences that turn one into the other: highlights, clips, recaps, and personalized moments that families want to save and share.
Build engagement loops around video.
Notifications, sharing to family and social channels, and team- and user-level moments that bring people back between games and seasons.
Subscription growth
Drive TeamSnap+ acquisition and conversion.
Own the in-app trigger points where users meet a premium media or content feature and are invited to upgrade: where those moments appear, when they fire, and how clearly they show the value of TeamSnap+.
Own subscriber retention.
Understand why subscribers stay and why they churn. Build the in-app engagement and renewal experiences that keep them, and make sure subscribers keep getting value between seasons.
Shape packaging: what's free and what's premium.
Partner with Product Marketing to decide which media and content features belong in the free experience to drive adoption and which belong in TeamSnap+ to drive revenue.
How you'll work
Balance adoption and monetization.
These goals reinforce each other, but sometimes they conflict. Gating a feature can lift conversion while slowing adoption. We expect you to model those tradeoffs, bring a clear recommendation, and back it with data and user insights.
Use data to set direction.
Live in Amplitude, interrogate your own funnels and cohorts, and build the cases that tell us where to invest next.
Bring partners along.
Work with Product Marketing on the subscription experience, lifecycle, and go-to-market, with Finance on revenue forecasting, with Customer Success on feedback from the field, and with leadership on how the media and premium vision fits into the broader TeamSnap ONE strategy.
What Will Set You Up for Success:
5–8 years in product management,
with a track record of moving both engagement and revenue metrics in a consumer product.
Subscription or freemium growth experience.
You've driven subscription conversion or retention in a consumer product, through upgrade moments, trials, packaging, or churn reduction, and you can show the results. You understand subscription economics: LTV, payback, trial-to-paid, and churn cohorts.
Consumer mobile app experience.
You've shipped on iOS and Android and understand the realities that come with it: release cycles, store policy, in-app purchase, push notifications, and device fragmentation.
Analytics fluency.
You don't wait for an analyst to tell you what's happening. You're hands-on in Amplitude and similar tools, comfortable enough with data to answer your own questions, and you can dig into funnels and cohorts, find the insight that matters, and turn it into a product decision the team can rally behind.
Strong judgment on user experience.
You can drive monetization without degrading the product users rely on, and you can explain where you draw the line between free and paid.
Clear communication in a remote-first environment.
You write well, make tradeoffs explicit, and keep a cross-functional team aligned on why we're building what we're building.
Comfort with ambiguity.
You can take a broad goal like "make live streaming a habit," break it into a sequenced plan, and adjust as the data comes in.
Bonus:
Experience with live streaming, video, OTT, or creator/UGC products
Experience designing and running A/B tests.
Experience with app store subscription mechanics
Familiarity with youth sports, community platforms, or products used by families.
Compensation:
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and commission, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
УдалённоseniorTeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones
Location: London, United Kingdom
Workplace: none
Role: Deputy Registrar
Location:
London, Multi-site
Salary:
Competitive
Hours:
Full Time
Contract Type:
12 month FTC
Help Shape the Future of Registry Services at LCCA
Are you an experienced Higher Education Registry professional ready to take the next step into a senior leadership role?
LCCA is looking for a Deputy Registrar to support the leadership and delivery of high-quality Registry services across programme administration, assessments, student records and data, academic governance, timetabling and wider student administration.
This is a key leadership opportunity to strengthen services, systems and controls while supporting the Head of Registry Services in ensuring Registry operations deliver an excellent student experience and meet academic, regulatory and institutional requirements.
About LCCA
London College of Contemporary Arts is a dynamic Higher Education provider specialising in creative, business and contemporary education.
We are committed to delivering an inclusive, career-focused student experience that combines academic learning with the skills and experience students need for their future careers.
As LCCA continues to grow, strong, scalable and student-focused professional services are central to our success.
About the Role
As Deputy Registrar, you will support the leadership and day-to-day management of a broad, multi-functional Registry operation across LCCA’s London sites.
You will help oversee the student lifecycle from programme administration and enrolment through to assessment, progression and academic outcomes, ensuring services are accurate, efficient, compliant and consistently delivered.
Working closely with the Head of Registry Services, senior leadership, academic teams, Quality and external partners, you’ll also play a key role in improving systems, data, reporting and operational processes.
You will deputise for the Head of Registry Services where required, providing senior-level advice and ensuring continuity of leadership across Registry operations.
Key Responsibilities
You will:
Support the leadership and effective delivery of Registry and student administration services.
Deputise for the Head of Registry Services as required and provide senior Registry advice across the institution.
Oversee key student lifecycle processes including enrolment, registration, progression, assessment and completion.
Ensure assessment processes and boards are secure, accurate, fair, timely and auditable.
Support the effective management of student records, Registry systems and data quality, integrity and governance.
Contribute to statutory and regulatory reporting, management information, dashboards and institutional reporting requirements.
Support timetabling and academic administration to enable effective teaching and assessment delivery.
Ensure Registry operations meet the requirements of the OfS, validating partners, OIA, CMA and UKVI, where applicable.
Support academic governance, collaborative provision and validating-partner requirements.
Lead and contribute to Registry systems development, implementation, integration and continuous improvement.
Maintain effective operational controls, risk management and data protection practices.
Lead, manage and develop Registry colleagues, creating a culture of accountability, collaboration and continuous improvement.
Provide guidance on academic regulations, policies and complex student administration matters.
Build strong relationships across academic and professional services and with external stakeholders and partners.
About You
We’re looking for an experienced Higher Education professional with significant experience across Registry or student administration services.
You’ll combine strong operational knowledge with excellent leadership and problem-solving skills, with the confidence to manage complex Registry activity and support teams through growth, change and service improvement.
You will be comfortable interpreting academic regulations, working with student data and systems, collaborating across academic and professional services, and ensuring Registry services remain accurate, compliant and student-focused.
Essential Requirements
Degree or equivalent relevant professional experience.
Significant experience within Registry, student administration or a comparable HE professional service.
Strong knowledge of UK Higher Education student administration, including enrolment, assessment, progression and completion.
Strong understanding of academic regulations, assessment processes and academic governance.
Good understanding of OfS requirements, student data, consumer protection and regulatory reporting.
Experience managing or supervising teams within Registry or student administration.
Strong understanding of student record systems, data governance and management information.
Experience contributing to systems implementation, process redesign and service improvement.
Experience working effectively with academic departments, Quality and other professional services teams.
Ability to interpret regulations, policies and procedures and provide clear and practical advice.
Strong organisational skills with the ability to manage complex and competing priorities.
Excellent communication, influencing and stakeholder-management skills.
A strong commitment to delivering an excellent student experience.
Desirable
Postgraduate or professional qualification in Higher Education administration, management, governance or a related area.
Membership of a relevant professional body such as the Association of University Administrators (AUA).
Experience of validating-partner and collaborative-provision arrangements.
Experience supporting Registry services through significant institutional growth or change.
Experience of student record system development or implementation.
Why Join LCCA?
✅ Take on a key leadership role within a growing Higher Education institution.
✅ Help shape the future direction of Registry and student administration services.
✅ Support services that have a direct impact on the student experience, progression and academic outcomes.
✅ Drive improvements across systems, data, reporting and processes.
✅ Work closely with senior leadership, academic teams, Quality and external partners.
✅ Develop your leadership experience within a broad and evolving Registry function.
What We Offer
Competitive salary.
Annual leave entitlement.
Pension scheme.
Season Ticket Loan, subject to eligibility.
Employee wellbeing support.
Professional development and training opportunities.
Employee discounts and rewards.
Career development opportunities.
Staff networking and social activities.
Our Approach
LCCA is committed to creating a diverse and inclusive working environment where colleagues and students feel respected, supported and able to succeed.
The successful candidate will be expected to promote equality, diversity, inclusion and safeguarding, maintain high standards of professional integrity and ensure Registry services remain student-focused, fair and consistent.
As a multi-site institution, the role will require travel between LCCA locations and occasional UK or international travel where required.
Apply Now
If you’re an experienced Higher Education Registry professional looking to take the next step into senior Registry leadership, strengthen student services and help shape Registry operations within a growing institution, we’d love to hear from you.
Apply now and help shape the future of Registry Services at LCCA.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. Our Direct to Consumer Products, Surfaces, and Growth programs are a fast-growing product set that operates with the agility of a startup while leveraging the scale of an industry leader, delivering quality Consumer Experiences to our Consumers and Growth to the business alike.
You will be a pivotal strategic leader responsible for defining the next chapter of Affirm's Consumer & Card Growth programs. You will lead a portfolio of high-impact consumer journeys that directly influence conversion, engagement, and revenue. This is a role for a seasoned product leader obsessed with consumer experiences and quality, driving Consumer Product growth ie Cards, and disrupting the payments & credit landscape
What you'll do
Strategic Leadership:
Define and socialize a long-term Growth and App vision and strategy, and translate that vision into clear roadmaps and decisions that teams can execute against
Portfolio Oversight:
Manage and scale a portfolio of consumer-facing surfaces, and growth platforms, including Onboarding flows, App surfaces, and platforms like Segmentation & Targeting services, ensuring a simple and consistent experience across platforms
Lead and grow a high-performing PM team.
Build, mentor, and manage a team of product managers, including people managers. You'll set the bar for craft, create development paths, and cultivate a culture of ownership, rigor, and candor.
Executive Communication:
Proactively align senior leadership on strategy, execution risks, and mitigation plans, ensuring organizational clarity during complex initiatives
Drive cross-functional alignment at scale:
Partner with Engineering, Design, Analytics, and Revenue leaders to optimize the marketplace ecosystem, balancing merchant value with consumer experiences
Operational Excellence:
Establish frameworks for rigorous experimentation and funnel analysis to drive measurable gains in completion rates and customer retention
What we look for
Experience:
10+ years of product management leadership, with a proven track record of shipping large-scale consumer products in fintech, e-commerce, or marketplace environments.
Strategic Clarity:
Demonstrated ability to bring "clarity when things feel messy," turning ambiguous problems into crisp narratives and structured execution plans.
AI/LLM Fluency:
Familiarity with AI-native product development, including agentic patterns and LLM-powered discovery experiences, to lead our highest-leverage bets in search
Analytical Rigor:
Exceptional ability to use data (including LTV/CAC and profitability assessments) to guide prioritization and quantify the impact of product features.
People Leadership:
Experience operating through layers of leadership, delegating ownership effectively, and scaling decision-making across diverse product lines.
Consumer Empathy:
A "consumer-first" mindset with a high bar for design polish and a commitment to delivering honest financial products
Pay Grade - T
Equity Grade - USA 18
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $300,000 - $360,000
USA base pay range (all other U.S. states) per year: $267,000 - $327,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Mexico City, Mexico
Enterprise Account Manager Mexico
To the attention of candidates (Mexico City): V
isa sponsorship is NOT provided for this position
.
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to join our Enterprise/Field Sales Team responsible for covering large accounts in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Enterprise Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations.
Maintain a robust sales pipeline.
Develop long-term strategic relationships with key accounts.
Prospecting into target accounts to generate new sales opportunities.
Aligning with channel partners on go-to-market strategy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree required
Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to large enterprise accounts
Experience managing longer, complex sales cycles
Experience supporting and building relationships in Colombia highly preferred
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills
Bilingual in Spanish and English
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Overview
Fanatics Betting & Gaming (FBG) is the online and retail sports betting subsidiary of Fanatics Holdings, Inc. As a
Staff Engineer
on the
Balance and Ledger
team, you will be the technical owner of the ledger and balance services that hold customer funds across Fanatics.
Balance and Ledger will be a shared ledger and a customer-level balance that can be used across Sportsbook and Casino, Markets, and other LOBs. You will design the systems that make this possible: a ledger that is correct and auditable, a balance model that enforces which funds can be used where, and a migration path that moves existing wallets onto the shared platform without disrupting customers.
This role combines deep backend expertise with architectural leadership. You will set the technical direction for the balance platform, work closely with Payments, Fraud, Responsible Gaming, Finance, Legal, and Compliance partners, and guide engineers across several teams as new businesses adopt the shared ledger.
Responsibilities
Own the architecture
of the ledger and balance services, including the data model, consistency guarantees, and the interfaces other businesses use to read balances and authorize spend.
Design and build
distributed services in Java and Spring Boot that handle high transaction volume with strict correctness, idempotency, and auditability requirements.
Model funds by type and eligibility
, so that each portion of a customer's balance is usable only where client, product, customer location, and transaction type allow, and so that a regulator-driven restriction can be applied quickly and safely.
Lead the migration
of existing business wallets onto the shared ledger in phases, including dual-running, reconciliation, cutover, and rollback plans that avoid customer-visible downtime.
Architect event-driven integration
using java and architectural patterns so that balance changes are published reliably and downstream consumers can depend on ordering and delivery.
Carry responsible gaming protections with the balance
, working with the Responsible Gaming and Fraud teams so that limits, self-exclusion, and other customer protections remain enforced as funds are used across businesses.
Work with Finance, Legal, and Compliance
on how funds are attributed between businesses, how settlement and chargebacks are handled, and what data may be shared across Fanatics entities.
Build for reconciliation and audit
, including complete transaction histories, financial reporting feeds, and tooling that lets Operations and Finance verify balances independently.
Lead technical initiatives
that span multiple teams, and run architectural reviews, design sessions, and incident postmortems.
Mentor engineers
and raise the standard for security, observability, reliability, and testing across the platform.
Partner with product, frontend, and mobile teams
so that balance behavior is clear and consistent in every customer-facing experience.
Be open to occasional travel to Fanatics offices or industry events for planning, collaboration, and team development.
Required Qualifications
8+ years of professional software engineering experience, with deep expertise in Java and Spring Boot.
Experience designing and operating a ledger, wallet, balance service, or another financial system of record where correctness and auditability are requirements.
Strong command of transactional consistency, idempotency, concurrency control, and relational data modeling in systems that cannot lose or double-count a transaction.
Experience building event-driven systems and working with message streaming platforms such as Kafka.
Demonstrated success setting technical direction and driving alignment across multiple teams.
Experience migrating live, high-traffic systems with minimal customer impact.
Ability to explain complex technical tradeoffs clearly to engineering, product, finance, and leadership audiences.
Comfort working in a fast-paced, regulated environment with changing priorities.
Preferred Qualifications
Experience in online gaming, sports betting, fintech, banking, or payments.
Experience with a shared platform used by several business units, including managing adoption, versioning, and ownership boundaries.
Experience with financial reconciliation, settlement, or accounting-oriented data models.
Familiarity with data privacy and consent requirements when customer data moves between legal entities.
Experience with AWS, Kubernetes, and observability tooling such as Datadog, Grafana, or CloudWatch.
Interest in developer experience, clean API design, and systems that remain maintainable as more teams depend on them.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a
Lead Frontend Developer (Next.js / WordPress)
to take technical ownership of code quality and releases across INFUSE’s multi-site web platform. You will combine hands-on development with technical leadership, reviewing work delivered by internal teams and external vendors while improving platform performance, security and maintainability.
The platform currently runs on WordPress Multisite. At the same time, we are exploring a longer-term evolution towards a modern Next.js-based architecture. The right engineer will strengthen the current platform while helping shape and validate its future technical direction.
What you will do:
Own technical quality and release readiness across the core platform and regional websites.
Develop and improve WordPress themes, ACF configurations and custom PHP plugins.
Review code, technical solutions and estimates produced by internal developers and external vendors.
Establish practical engineering standards covering code review, testing, security and CI/CD.
Work with DevOps to improve deployment workflows, CDN caching and production reliability.
Maintain integrations across marketing automation, analytics, tag management and cookie consent.
Improve page speed, structured data, multilingual configuration, sitemaps and technical SEO/AEO.
Contribute to a proof of concept and architectural decisions for a potential Next.js platform.
What you will bring:
Solid hands-on experience with WordPress, including custom themes, plugins, ACF and PHP, with the ability to work confidently in an existing large-scale WordPress environment.
Production experience with Next.js and TypeScript.
Experience working with AI-assisted development workflows and AI coding agents (Claude Code, Codex, Cursor or similar), including review and validation of generated code.
A full-cycle engineering mindset spanning development, testing, infrastructure, deployment and production support.
Practical knowledge of web security, performance optimisation and maintainable architecture.
Experience reviewing other developers’ work and assessing vendor solutions and estimates.
Proactive ownership: you identify risks and opportunities, propose solutions and drive improvements through delivery.
B2 or higher English for collaboration with distributed teams.
Nice to have:
Experience introducing or improving code review, automated testing and CI/CD practices.
Backend development experience with Node.js or NestJS.
Experience with multilingual marketing websites, MarTech integrations and technical SEO/AEO.
We offer:
Competitive monthly compensation in USD, based on experience and skills.
Full remote work.
Work schedule: Monday–Friday, 1:00 pm–9:00 pm EET, including a 60-minute break.
Direct influence over the architecture and evolution of a global web platform.
Access to modern AI development tools and premium subscriptions.
Long-term B2B collaboration.
Reduced Fridays during the summer.
Hiring process:
Interview with Recruiter
Technical Interview
Interview with Hiring Manager
Offer.
If you meet these criteria and are excited about contributing to our team, we encourage you to apply.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
Summary of role:
We’re looking for an experienced reward specialist to join us in a highly visible role with significant exposure to our C-suite and senior leadership.
If you're looking for a career with challenge, pace, international exposure, genuine ownership and the opportunity to be part of a successful global organisation that's continuing to grow, we'd love to hear from you.
This isn’t a traditional, highly structured reward role built purely around annual cycles. We operate in a fast-moving, entrepreneurial and acquisitive environment, so we’re looking for someone who enjoys variety, can pivot quickly as priorities change and is comfortable finding pragmatic solutions to complex reward challenges.
You’ll act as our stand-alone senior reward expert across the UK, with the opportunity to work on everything from executive compensation and RemCo projects to PE-style incentives and management incentive plans (MIPs), alongside ownership of our wider benefits and pensions agenda. This is both a strategic focussed and operational position, which requires you to be flexible and agile with your time management.
What you’ll be doing
Partnering closely with the C-suite and senior stakeholders, providing trusted, commercially focused reward advice.
Leading executive compensation projects, benchmarking and incentive design.
Supporting the Remuneration Committee, including preparing papers, analysis and recommendations.
Designing and developing MIPs and PE-style incentive arrangements within an acquisitive, value-creation-focused environment.
Owning our UK-wide benefits offering and managing our benefits broker relationship.
Managing and developing our reward and benefits platform, driving engagement and improving the employee experience.
Overseeing UK pensions and auto-enrolment compliance, working closely with providers and internal stakeholders.
Leading annual reward activities including salary reviews, benchmarking, bonuses and compensation planning.
Responding to evolving business needs and delivering reward solutions that balance commercial priorities with appropriate governance.
What we’re looking for
You’ll be an experienced senior Reward professional who is as comfortable discussing executive compensation with the C-suite as you are getting into the detail of benefits, pensions or a new reward project.
You’ll ideally bring:
Strong experience across reward, compensation and benefits.
Experience of executive compensation and incentive design.
Exposure to RemCo and senior executive stakeholders.
Experience within a privately owned, PE-backed, acquisitive or similarly entrepreneurial environment would be particularly valuable.
Experience managing UK benefits and external broker relationships.
Knowledge of UK pensions and auto-enrolment requirements.
Strong commercial judgement and the ability to navigate ambiguity.
The agility to move quickly between changing priorities without needing a highly structured environment around you.
There’s no team management with this position. Instead, it’s an opportunity to operate as a senior individual contributor with real visibility, influence and ownership.
If you’re a Reward leader who enjoys pace, variety and solving complex problems, we’d love to hear from you.
What we offer:
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
Summary of role:
We’re looking for an experienced reward specialist to join us in a highly visible role with significant exposure to our C-suite and senior leadership.
If you're looking for a career with challenge, pace, international exposure, genuine ownership and the opportunity to be part of a successful global organisation that's continuing to grow, we'd love to hear from you.
This isn’t a traditional, highly structured reward role built purely around annual cycles. We operate in a fast-moving, entrepreneurial and acquisitive environment, so we’re looking for someone who enjoys variety, can pivot quickly as priorities change and is comfortable finding pragmatic solutions to complex reward challenges.
You’ll act as our stand-alone senior reward expert across the UK, with the opportunity to work on everything from executive compensation and RemCo projects to PE-style incentives and management incentive plans (MIPs), alongside ownership of our wider benefits and pensions agenda. This is both a strategic focussed and operational position, which requires you to be flexible and agile with your time management.
What you’ll be doing
Partnering closely with the C-suite and senior stakeholders, providing trusted, commercially focused reward advice.
Leading executive compensation projects, benchmarking and incentive design.
Supporting the Remuneration Committee, including preparing papers, analysis and recommendations.
Designing and developing MIPs and PE-style incentive arrangements within an acquisitive, value-creation-focused environment.
Owning our UK-wide benefits offering and managing our benefits broker relationship.
Managing and developing our reward and benefits platform, driving engagement and improving the employee experience.
Overseeing UK pensions and auto-enrolment compliance, working closely with providers and internal stakeholders.
Leading annual reward activities including salary reviews, benchmarking, bonuses and compensation planning.
Responding to evolving business needs and delivering reward solutions that balance commercial priorities with appropriate governance.
What we’re looking for
You’ll be an experienced senior Reward professional who is as comfortable discussing executive compensation with the C-suite as you are getting into the detail of benefits, pensions or a new reward project.
You’ll ideally bring:
Strong experience across reward, compensation and benefits.
Experience of executive compensation and incentive design.
Exposure to RemCo and senior executive stakeholders.
Experience within a privately owned, PE-backed, acquisitive or similarly entrepreneurial environment would be particularly valuable.
Experience managing UK benefits and external broker relationships.
Knowledge of UK pensions and auto-enrolment requirements.
Strong commercial judgement and the ability to navigate ambiguity.
The agility to move quickly between changing priorities without needing a highly structured environment around you.
There’s no team management with this position. Instead, it’s an opportunity to operate as a senior individual contributor with real visibility, influence and ownership.
If you’re a Reward leader who enjoys pace, variety and solving complex problems, we’d love to hear from you.
What we offer:
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a proactive and detail-oriented
General QA Engineer
to help ensure the quality and reliability of our product. In this role, you will combine manual and automated testing, build and maintain scalable Playwright test suites, leverage AI-powered tools to increase efficiency and work closely with engineering and product teams to deliver a seamless user experience.
As part of our team, your responsibilities in this role will include:
Automates validation across UI, APIs, dashboards
Maintains reusable test systems, flakes analytics
Development and maintenance of a suite of e2e/UI tests in Playwright (TS), covering critical user scenarios.
Use of AI in work
Practical use of LLM tools (e.g., ChatGPT, GitHub Copilot/Codeium) to optimize the execution of testing tasks.
Performing manual testing of features (planning, test design, regression, exploratory).
Integration and optimization of test runs in CI (parallelization, stabilization, flakiness metrics).
Setting up reporting and observability for automated tests (traces, video, flake analytics).
Collaboration with engineering and product: requirements clarification, help reproducing defects, and improving testability.
Maintaining the quality of test data and environments
Our ideal candidate possesses the following skills:
3–5 years in QA, including 1.5+ years in automation using JavaScript/Playwright.
Strong Playwright:
Test Runner, fixtures, projects, parallelization, and sharding.
Auto-wait/locators, stable selectors, working with flakes (timeouts, retries, expect.poll).
BrowserContext/Page, environment isolation, test data management.
Tracing, video/screenshots, network mocking (route), APIRequestContext.
Page Object/Screenplay patterns, project structure, reusability.
AI & No-Code Integration:
Building test workflows in n8n, Zapier, Gumloop.
Use of no-code tools as part of the automated test infrastructure.
AI-Enhanced Testing:
Practical use of LLMs (e.g., ChatGPT, Copilot).
Explore AI QA tools (Testim, Diffblue, CodiumAI, Mabl).
JavaScript/TypeScript at advanced mid-level:
Async/await, promises, modules, TS typing, interfaces, generics.
NPM/Yarn, Node.js scripts, ESLint/Prettier configuration.
API testing: REST, Postman/Swagger.
Browser DevTools: network, storage, cookies, CORS, headers, status codes.
Databases: solid SQL, basic work with test data.
CI/CD and VCS:
Git (branching, PR, code review).
Integration of automated tests into CI (GitHub Actions/Jenkins), artifacts, and reports.
Running tests in containers/headless, dependency management, and caching.
Manual testing:
Requirements analysis.
Creation of all types of test documentation.
Test design techniques.
Types of testing.
English: reading documentation and written communication (Intermediate+).
What we offer:
Opportunity to shape the backbone systems of a modern, data-driven digital company
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday
Schedule: Monday–Friday, 1 PM – 9 PM EET (including 1 hour break)
Why join us?
You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you
Location: Montreal, QC, Canada; Toronto, ON, Canada
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
The role
We're looking for a true hybrid: someone who thinks in ideas and can execute both the words and the pictures. You'll take a brief from blank page to finished work across social, performance, CRM, display, OOH and in-product. Some weeks that means a campaign platform, and some weeks it means forty variants of a winning ad. You'll care about both.
What you’ll do
Concept and execute integrated creative across paid social, digital, CRM, app, and brand campaigns.
Write headlines, scripts, social copy and in-product messaging in a voice that is bold, authentic and magnetic, while staying on brand.
Develop multiple creative routes per brief and present them with clear rationale.
Iterate quickly using performance insights, and treat testing as a creative tool.
Work with the design, motion and production teams and external partners to bring ideas to life.
Deliver across every state we operate in, working with Legal and Compliance on disclaimers and responsible gaming messaging.
What you bring
5+ years in a creative role, as an art director with strong writing or a copywriter with strong visual skills.
A portfolio of concept-led work alongside high-volume executional work.
A Deep understanding of how visual, copy and brand play together to create compelling advertising.
A natural feel for culture, disruption and what makes people stop scrolling.
The ability to take feedback, sharpen the idea and move fast while retaining the craft.
Experience in AI image, video and copy tools, and good judgment about when to use them.
Bonus points
Experience in iGaming, sports betting, entertainment or another regulated category.
Experience writing for CRM and lifecycle.
Your first 90 days
You'll learn the brand and our players, work on live briefs and present them business wide.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$91,000
—
$112,000 CAD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: London, England, United Kingdom
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming (FBG) is seeking a Senior Platform Engineer to join our Platform Engineering team. This role will sit in either our Runtime/Compute or the Developer Experience/CICD squad.
As a Senior Platform Engineer, you will work across cloud infrastructure, Kubernetes platforms, CI/CD systems, and internal developer tooling. You will work closely with Product Engineering, Security, Infrastructure IT, and other platform teams to build, enhance, and support our developer platform. You will help define standards and best practices, and act as a force multiplier for engineering teams by improving reliability, scalability, and developer productivity.
What You’ll Do
Own and deliver medium-to-large platform projects from implementation through production
Build and maintain internal platform services and tooling that improve developer experience and delivery velocity
Partner with application teams to unblock delivery and align platform capabilities with developer needs
Drive cloud cost efficiency and optimization across our cloud and infrastructure
Improve operational excellence through observability, automation, and incident response
Help evolve CI/CD pipelines and GitOps-based workflows
Mentor junior engineers through code reviews and knowledge sharing
Participate in on-call rotations and incident response
What You Bring
5–7 years of experience in platform, infrastructure, DevOps, or software engineering
Proficiency with Python and Java. Familiarity with Kotlin, Go a plus
Deep Kubernetes and container orchestration knowledge
Proven CI/CD and GitOps experience
Infrastructure as Code expertise (Terraform)
Strong AWS and cloud-native experience
Experience operating distributed, high-availability systems
Strong ownership mindset and ability to deliver defined projects independently
Clear communication and strong collaboration skills
Nice to Have
Experience with internal developer platforms or tooling
Exposure to regulated or high-availability environments
Backend development experience (Java, Python, Go, or similar)
Familiarity with observability and reliability engineering practices
Why Platform Engineering at FBG
Platform Engineering at FBG operates with a product-first mindset. Our mission is to empower developers with reliable, scalable, and intuitive platforms that accelerate innovation and delivery.
Working Across Regions
This role operates in a globally distributed environment, working closely with teams across the UK, Ireland, and the United States. Strong communication, time zone coordination, and shared ownership are essential for success.
Travel Expectations
Periodic travel to the United States is expected for offsites, planning sessions, and collaboration. Occasional travel within the UK and Ireland may also be required.
Not sure if you check every box?
We believe great engineers come from all kinds of backgrounds. We value
impact, technical leadership, and a growth mindset
just as much as specific tool experience.
Unfortunately, we do not offer sponsorship and you do need to be living in the UK or Ireland to apply.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Overview
You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it.
This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on.
We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to.
What You'll Do
Data architecture and operations environment
Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales.
Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions.
Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions.
Define and track data quality standards for Ops ecosystem data.
Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting.
dbt and analytics engineering
Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on.
Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders.
Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices.
Replace manual, one-off data pulls with automated, always-on solutions.
Analytical work and insights
Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors.
Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked.
Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions.
Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions.
Communication and influence
Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend.
Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them.
Mentor and support analysts across the team through standards, reviews, and knowledge sharing.
AI enablement
Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build.
Track the performance of deployed agents against Ops goals.
Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop.
Required Qualifications
5+ years in analytics, analytics engineering, business intelligence, or strategic operations.
Advanced, hands-on SQL.
You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise.
Strong dbt experience.
You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models.
Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality.
Experience working closely with data or analytics engineering teams to turn raw data into production-ready models.
Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny.
Experience owning complex, cross-functional projects end to end.
Experience building dashboards in Sigma, Tableau, or a comparable tool.
High attention to detail. You catch data quality issues before they surface in leadership reporting.
Comfortable in fast-paced, ambiguous environments with shifting priorities.
Preferred Qualifications
Experience supporting AI/ML workflows, agent builds, or automation initiatives.
Python or a similar scripting language for data manipulation and automation.
Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment.
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$160,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a proactive and detail-oriented
General QA Engineer
to help ensure the quality and reliability of our product. In this role, you will combine manual and automated testing, build and maintain scalable Playwright test suites, leverage AI-powered tools to increase efficiency and work closely with engineering and product teams to deliver a seamless user experience.
As part of our team, your responsibilities in this role will include:
Automates validation across UI, APIs, dashboards
Maintains reusable test systems, flakes analytics
Development and maintenance of a suite of e2e/UI tests in Playwright (TS), covering critical user scenarios.
Use of AI in work
Practical use of LLM tools (e.g., ChatGPT, GitHub Copilot/Codeium) to optimize the execution of testing tasks.
Performing manual testing of features (planning, test design, regression, exploratory).
Integration and optimization of test runs in CI (parallelization, stabilization, flakiness metrics).
Setting up reporting and observability for automated tests (traces, video, flake analytics).
Collaboration with engineering and product: requirements clarification, help reproducing defects, and improving testability.
Maintaining the quality of test data and environments.
Our ideal candidate possesses the following skills:
3–5 years in QA, including 1.5+ years in automation using JavaScript/Playwright.
Strong Playwright:
Test Runner, fixtures, projects, parallelization, and sharding.
Auto-wait/locators, stable selectors, working with flakes (timeouts, retries, expect.poll).
BrowserContext/Page, environment isolation, test data management.
Tracing, video/screenshots, network mocking (route), APIRequestContext.
Page Object/Screenplay patterns, project structure, reusability.
AI & No-Code Integration:
Building test workflows in n8n, Zapier, Gumloop.
Use of no-code tools as part of the automated test infrastructure.
AI-Enhanced Testing:
Practical use of LLMs (e.g., ChatGPT, Copilot).
Explore AI QA tools (Testim, Diffblue, CodiumAI, Mabl).
JavaScript/TypeScript at advanced mid-level:
Async/await, promises, modules, TS typing, interfaces, generics.
NPM/Yarn, Node.js scripts, ESLint/Prettier configuration.
API testing: REST, Postman/Swagger.
Browser DevTools: network, storage, cookies, CORS, headers, status codes.
Databases: solid SQL, basic work with test data.
CI/CD and VCS:
Git (branching, PR, code review).
Integration of automated tests into CI (GitHub Actions/Jenkins), artifacts, and reports.
Running tests in containers/headless, dependency management, and caching.
Manual testing:
Requirements analysis.
Creation of all types of test documentation.
Test design techniques.
Types of testing.
English: reading documentation and written communication (Intermediate+).
Ukrainian and/or Russian language proficiency is a must.
What we offer:
Opportunity to shape the backbone systems of a modern, data-driven digital company
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday
Schedule: Monday–Friday, 1 PM – 9 PM EET (including 1 hour break)
Why join us?
You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: London, United Kingdom
Workplace: hybrid
Take the Next Step in Your Finance Career
Are you a newly or recently qualified accountant ready to take on greater responsibility and broaden your commercial finance experience?
FutureLearn is looking for a Finance Manager to take ownership of key areas of our finance function, from month-end and management reporting to budgeting, tax, international accounting and finance transformation.
You will have the opportunity to work closely with senior finance leadership and our offshore finance team, to develop your experience while helping improve processes, controls, systems and automation.
About FutureLearn
At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.
We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.
Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.
We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.
About the Role
As Finance Manager, you’ll play a key role in delivering accurate financial reporting while providing meaningful insight to stakeholders across the business.
You’ll take ownership of month-end, support budgeting and forecasting, work with our international entities and contribute to projects focused on systems, automation and improving how Finance operates.
Key Responsibilities
You will:
Own the month-end close, management accounts, journals and balance sheet reconciliations.
Manage and review work completed by our offshore finance team.
Prepare statutory accounts and support the external audit.
Maintain strong financial controls and processes.
Produce monthly KPI and management reporting.
Support budgeting, forecasting and cash-flow management.
Support intercompany accounting and international entity consolidation.
Assist with VAT, corporation tax and international tax matters.
Partner with stakeholders to provide financial insight.
Support systems improvements, automation, AI initiatives and other finance projects.
About You
We are looking for an ambitious finance professional ready to build on their technical accounting experience.
Essential Requirements
Newly or recently qualified ACA, ACCA or CIMA accountant.
Strong knowledge of IFRS and/or UK GAAP.
Good understanding of month-end, reconciliations and financial reporting.
Strong analytical and Excel skills.
Experience reviewing junior team members' work and improving processes.
Confidence communicating financial information to non-finance stakeholders.
Excellent attention to detail and ability to manage competing deadlines.
Proactive, curious and keen to continue developing.
Desirable
Experience with Xero and/or AI-enabled finance solutions.
Knowledge of VAT, corporation tax or international tax.
Experience within tech, edtech or a fast-growing business.
Exposure to multi-entity or intercompany accounting.
Experience working with junior team members and supporting them when required.
✅
Take the next step after qualifying and gain greater ownership.
✅
Develop experience across reporting, commercial finance, tax and international operations.
✅
Work closely with senior finance leaders and stakeholders.
✅
Contribute to automation, AI and finance transformation projects.
✅
Join a purpose-led, global education technology business.
What We Offer
28 days' annual leave plus UK public holidays.
Holiday buy, sell and rollover options.
Westfield Health Cash Plan.
Personal recharge days.
Calm Premium subscription.
Cycle to Work Scheme.
Season Ticket Loan.
One paid charity day each year.
Career Development
This is a great opportunity for a recently qualified accountant to build broader commercial and technical experience, with exposure to financial reporting, FP&A, tax, international finance and transformation.
The experience gained could support future progression into roles such as Senior Finance Manager, Financial Controller, Commercial Finance Manager or Head of Finance.
Apply Now
If you’re a newly or recently qualified ACA, ACCA or CIMA accountant looking for greater ownership, variety and career development, we’d love to hear from you.
Apply now and take the next step in your finance career with FutureLearn.
Recruitment Process
Please contact
jobs@futurelearn.com
if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
We can't wait to meet you!
#FutureLearnCareers
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Fanatics Core is the engineering organization building the shared capabilities, including search, AI, and customer intelligence, that every product across the Fanatics ecosystem builds on. We are seeking an Engineering Manager to lead the team that owns Search and Consumer AI. This leader will own some of the most leveraged surfaces we build: how fans find what they’re looking for, how AI shows up inside our apps, and how AI powers an excellent customer experience.
You will lead a team of software engineers spanning two closely connected charters:
Consumer AI:
customer support AI, including LLM-powered assistants, conversational analytics, sentiment analysis, predictive troubleshooting, and the tooling that lets customer success teams act on AI-generated insights; and (2) embedded AI experiences in the fan journey, such as AI commentary, recommendations, summaries, and in-app assistance.
Search:
native search, including query understanding, relevance and ranking, autocomplete, and personalization; and (2) AI search, including natural-language and conversational search that lets fans ask for what they want in their own words and get answers, not just results.
Success in this role requires strong partnership with Product, Data Science, Customer Operations, and product teams across the ecosystem to shape the roadmap, make smart trade-offs, and deliver outcomes fans feel. You’ll work on complex, high-scale challenges as part of a team that values innovation, collaboration, and excellence.
Responsibilities
Delivery & Ownership
Lead the team to deliver against commitments across Search and Consumer AI, owning delivery plans end to end: scope and sequence work, remove blockers, and manage risk.
Set a high bar for reliability, performance, and relevance quality, with observability in place for AI and search services.
Ensure the team’s work meets Fanatics standards for data governance, security, compliance, and responsible AI.
Own on-call, incident response, and operational health for the team’s systems.
Strategy & Roadmap
Partner with Product and engineering leadership on planning and roadmap building, using technical insight and fan impact to influence priorities.
Connect day-to-day execution to team strategy and Fanatics business goals so engineers understand why their work matters.
Partner with product teams across the ecosystem to embed AI experiences into their surfaces, agreeing on shared ownership, interfaces, and quality bars.
Guide how LLMs and ML models are evaluated, integrated, and rolled out in production.
Communication & Collaboration
Coordinate across engineers, adjacent teams, and cross-functional partners to drive end-to-end delivery.
Represent the team’s plans, progress, and risks in planning and review forums.
Keep the team informed on goals, trade-offs, and decisions, and create space for two-way feedback.
People & Ways of Working
Hire, onboard, and grow a high-performing team; give candid, timely feedback and invite the same.
Mentor engineers on craft, ownership, and collaboration, and support their career growth.
Build team processes (planning, reviews, retros, experimentation) that help the team learn fast and ship reliably.
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team building.
Qualifications
We value aptitude over experience, but here are some key skills that will make you successful on this team:
1-3+ years managing a software engineering team, or significant tech-lead experience with people-leadership responsibilities, delivering complex, high-scale systems.
Experience in a Java / AWS ecosystem; familiarity with AWS Bedrock or equivalent managed AI services preferred.
Experience shipping consumer-facing AI/ML or NLP features to production, including integrating LLMs and building the pipelines and evaluation practices that keep them reliable.
Strong understanding of search, discovery, or relevance systems, including how traditional search and LLM-based approaches complement each other.
Strong technical judgment and clear, confident communication with engineers, Product partners, and leadership.
Proven ability to mentor engineers and build a healthy, high-performing team culture.
Preferred
Background in customer support AI or embedded consumer AI experiences (assistants, conversational analytics, AI commentary, recommendations).
Familiarity with Kafka, Airflow, dbt, OpenSearch, Kotlin, and Salesforce.
Experience building shared platforms consumed by multiple product teams.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-VG1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$190,000
—
$237,500 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Product Marketing team, reporting to the Head of Product Marketing. You’ll work closely with our international commercial teams alongside Product, Design, Research, and Engineering to champion our international customers, identify what drives their booking choices, and uncover where loveholidays can win. Together, the team will turn customer empathy and market intelligence into high-impact proposition improvements and rapid experimentation that accelerate growth across key international markets, starting with a strong focus on Germany and the Netherlands.
The Product Marketing team acts as the critical bridge between local market dynamics and core platform execution. Collectively, the team combines qualitative customer research with deep commercial analytics to evaluate competitor models, diagnose performance gaps across the end-to-end booking journey, and define high-value opportunities that scale effectively across borders.
Product Marketing sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
Your day-to-day:
INTERNATIONAL CUSTOMER AND COMPETITOR EXPERTISE
- Build a deep understanding of customers in each international market: their needs, motivations, booking habits, expectations and barriers to choosing loveholidays. With a specific focus on Germany and the Netherlands.
- Get hands-on with customer research, feedback and the end-to-end holiday journey, building real empathy and bringing the international customer’s voice into decisions across the business.
- Understand competitor propositions and business models in detail. Experience their products, assess how well they meet local customer needs and identify where we need to close gaps or offer something more compelling.
- Share customer and competitor insight broadly, helping teams distinguish between needs shared across markets and differences that require a local approach.
MARKET PERFORMANCE AND OPPORTUNITIES
- Understand performance by market, customer segment and stage of the journey, working with commercial and analytics teams to connect customer behaviour with conversion, repeat booking, customer satisfaction and commercial outcomes.
- Identify where our proposition and experience are strong or weak, combining performance data with customer and competitor evidence to understand why.
- Prioritise opportunities with clear recommendations on the customer problem, expected impact and how we will measure success.
HANDS-ON EXPERIMENTATION AND IMPROVEMENT
- Propose and run tests with international commercial and platform teams, taking opportunities from an initial hypothesis through to execution, measurement and a decision on what happens next.
- Test changes to our proposition, messaging and customer experience, from how we explain our value to how customers search, book and manage their holiday.
- Use results to refine our approach, stop ideas that do not work and build evidence for wider investment in those that do.
A PLATFORM THAT SCALES INTERNATIONALLY
- Translate international customer needs and market opportunities into clear proposition and experience requirements for product, design and engineering teams.
- Work with platform teams to influence priorities and shape solutions that address local needs while building capabilities we can reuse across markets.
- Identify where our platform limits international growth, including gaps in localisation, content, payment options, trust and the post-booking experience, and work with teams to test and address them.
- Bring evidence from current markets into future market planning, helping teams understand what can scale, what needs to adapt and what we should validate before launch.
Your skillset:
- You have significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets.
- You are a customer expert. You go beyond research decks, spend time understanding real behaviour and can explain how needs differ between markets and customer segments.
- You understand competition at the proposition level: why customers choose one provider over another, how different businesses deliver value and what that means for our own choices.
- You are confident working with data. You can interpret market and customer performance, ask the right questions and combine quantitative and qualitative evidence into a clear point of view.
- You have a track record of hands-on experimentation. You can turn an opportunity into a testable hypothesis, work with others to deliver it and use the results to decide what to do next.
- You know how to work with product, design and engineering teams, translating customer needs into clear problems and requirements and balancing local relevance with platform scalability.
- You communicate clearly and lead through influence. You build momentum across commercial and platform teams and challenge assumptions constructively.
- You are comfortable moving between setting direction and doing the work. You bring curiosity, sound judgement and personal ownership of results.
- Experience in B2C eCommerce is critical, travel experience is desirable
- Fluency in one or more European languages, especially German highly desirable
The interview journey:
- Intro with a member of the Talent Acquisition team - 30 mins
- Virtual 1st stage with Hiring Manager - 45 mins
- Final stage with key stakeholder/s including a task to present, in office - 2 hours
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You'll sit in the Aviation team, reporting to the Senior Operations Manager. You'll work closely with Commercial, Supply Tech, Product and Finance to own ticketing and disruption performance across our 140+ airline partners, making sure every flight we sell is ticketed correctly and every schedule change is handled quickly, accurately and fairly. Together, the team uses airline know-how, data and automation to protect revenue, reduce manual effort and give customers a consistent experience whenever their travel plans change, in every market we sell in.
Aviation sits within our Enablement function, where everything we do starts with the customer. From the moment someone books to the day they arrive home, Customer Experience teams make sure they feel looked after, especially when things don't go to plan. By turning what we learn from every booking, contact and disruption into better processes, clearer communication and smarter tools, the Customer function helps build the trust that brings customers back to loveholidays time and again.
Your day-to-day:
- Own ticketing and amendment quality including both managed and self-managed airline relationships, keeping queues clear and disruption handled consistently
- Own the day-to-day operational performance of the team, maintaining strong operational grip across queue health, ticketing turnaround, SLA adherence and quality. Use data and insight to identify recurring issues, drive continuous improvement and translate findings into clear, actionable recommendations that improve performance and customer outcomes
- Act as the team's subject matter expert for Amadeus Robotics, driving adoption of automation and robotic tools across the team.
- Share best practice from the core market across all points of sale, keeping process documentation current and consistently applied.
- Play a central role in getting Flight Ticketing & Disruption ready for new market launches, from process setup to team readiness.
- Lead, coach and motivate a team of ticketing agents, supporting escalations and day-to-day people leadership.
Your skillset:
- Experience working across both scheduled and low cost carriers
- Strong and recent Amadeus GDS experience a must
- Experience of flight pooling, including the coordination, allocation and optimisation of flight inventory across multiple channels, markets or customer bookings.
- Experience in managing the operational complexity this creates, ensuring accurate ticketing, timely action on schedule changes, effective queue management and strong control of service levels, quality and commercial outcomes
- Experience with Amadeus Robotics or other automation tools
- Knowledge of BSP processes, ADM/ACM notices, ticketing rules and IATA regulations a real advantage
- Comfortable working with data and reporting to identify issues and track performance.
- Strong communication skills, able to share best practice and coach others effectively
The interview journey:
- Talent Acquisition Partner screening - 30 mins
- 1st stage with Hiring Manager + Head of Customer Operations - 45 mins
- Final stage presenting to Hiring Manager + CX Director, in office - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Ukrainian and/or Russian language is required.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Part-time (4 hours/day) flexible setup.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
London, United Kingdom
УдалённоRemote US
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seniorLondon, England, United Kingdom; Strong communication, time zone coordination, and shared ownership are essential for success
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