Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
You will partner closely with our Talent Team to develop a deep understanding of our hiring needs, challenges, organizational structure, and individual team dynamics. In this role, you will own full-cycle recruitment—from sourcing and engaging passive and active talent globally, to guiding candidates through our end-to-end hiring process, to generating offers and transitioning new hires to our People Ops Specialist for onboarding. You will act as a key internal stakeholder, collaborating across teams to manage headcount reconciliation, oversee compensation alignment and equity, and coordinate and participate in internal interviews. You will also be responsible for ensuring recruitment projects are delivered on time and that all milestones and deliverables are met. This role requires
exceptional administrative strength
, including the ability to navigate multiple documents and systems while adhering to structured, process-driven workflows.
What you'll be doing:
Own and execute the Greenhouse recruiting process end-to-end, managing roles from opening through close while ensuring full process adherence.
Maintain accurate, complete, and up-to-date
hiring documentation
, tracking all candidate and hire data to support seamless reporting, audits, and data-driven decision-making.
Demonstrate
exceptional organizational skills
, effectively managing multiple roles, priorities, and deadlines while maintaining attention to detail throughout the day.
Provide timely, clear, and proactive updates to hiring managers and business stakeholders,
anticipating needs and addressing issues before they arise.
Operate with a proactive mindset,
staying one step ahead of recruiting workflows
to prevent bottlenecks and ensure a smooth, efficient hiring experience.
Sourcing
is a primary part of your role. You are confident in engaging passive candidates and utilizing the team’s networks to engage with candidates appropriately.
What makes you a great fit:
5+ Years
recruiting experience working with senior leaders in SaaS/Tech space.
Work in a
remote-first
company where
communication is key
.
You’re comfortable in a
high-paced
environment. You embrace change and ambiguity.
You’re familiar with
Greenhouse
and
LinkedIn Recruiter.
You have partnered with sales leaders and have extensive experience in hiring for account executives
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD $144,000 - $160,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed
here
.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $257,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel.
Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale.
About the Role
As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment.
What You'll be Doing
Cloud Infrastructure & Platform Engineering Audit (SME):
Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm).
AI Use, Adoption & Governance:
Two dimensions, both required.
Auditing AI:
Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations.
Auditing with AI:
A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling.
What We Look For in You
Crypto & Blockchain Acumen:
Prior experience at a crypto exchange or with a crypto product is preferred.
Critical Thinking for Complex Environments:
A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt.
Breadth Across Adjacent Platform Domains:
Demonstrable experience auditing control design and operating effectiveness in several of the following:
Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management
Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery
Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk
Data engineering and analytics — integrity and quality of data pipelines and ETL processes
AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them
Nice to Haves
Cloud or Security Certifications:
AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP.
Crypto and blockchain literacy:
regulated financial-services, fintech, or crypto experience.
Mandarin speaking
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $257,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany, UK, Ireland and Spain.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack
The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
The OpenTelemetry SDKs team's mission is to make sure our users succeed in instrumenting their software with OpenTelemetry. We work closely with the
OpenTelemetry SIGs
to make OpenTelemetry SDKs and instrumentation libraries a success. Members of this team are experts in at least one programming language and have a broad knowledge of various other programming languages.
In this role, you will focus on a language-specific implementation of
OpenTelemetry in Python
, with an emphasis on
OpenTelemetry for Generative AI
. You will get to work in an upstream-first approach, helping accelerate the OpenTelemetry project while bringing the innovations to Grafana labs products and offerings.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.
At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.
What You’ll Be Doing:
You will bring your software engineering expertise to develop improvements to the OpenTelemetry Python SDK and instrumentation libraries, with a strong focus on AI applications and agent workflows. This is a hands-on role for someone with deep Python expertise and an interest in AI.
Collaborate in open-source communities. You will develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, working with maintainers and other vendors on specifications, APIs, and implementation decisions.
Build Python instrumentation for AI agents. Build instrumentation that connects agent runs, model calls, and tool execution, including across asynchronous code. Contribute to evolving OpenTelemetry conventions for generative AI, with care for sensitive data and metric cardinality.
Improve Python SDK performance. Use profiling and benchmarks to evaluate implementation approaches with the upstream community. Make sound tradeoffs around runtime overhead, compatibility, and maintainability.
Be visible as an OpenTelemetry expert. Teach others, promote best practices around OpenTelemetry, semantic conventions, and various technologies and frameworks. Both within Grafana Labs and in the broader OpenTelemetry community.
Support the technical direction and vision of the team, and contribute to business conversations on the OpenTelemetry strategy at Grafana Labs. Own projects from an ambiguous problem through design, implementation, testing, documentation, and release.
Partner in an open and respectful way. Lend your knowledge and skills to our GTM, Product and Support teams. Join customer conversations, investigate instrumentation issues, and turn what you learn into fixes and practical guidance.
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so high agency and good communication skills are a must.
What Makes You a Great Fit:
At Grafana Labs, Staff Engineers are defined by the impact they have and the people they enable. You take ownership of complex problems, set technical direction, and help others deliver improvements that matter to customers and the OpenTelemetry community.
8+ years of experience in software development, with strong proficiency in Python and experience debugging production software, language internals, libraries, and asynchronous code.
An interest in AI applications and agent systems, and curiosity about how to instrument and troubleshoot them. Prior experience building AI systems is helpful, but not required.
Experience working in open-source communities. You are eager to become an active member of the OpenTelemetry community, collaborate with maintainers and users, and keep learning across languages, frameworks, and the wider observability ecosystem.
Familiarity with observability tooling such as Grafana, Prometheus, and OpenTelemetry, alongside experience with cloud-based software or systems engineering. You understand production environments and can assess operational risks.
Bonus Points For:
You have experience working on open source observability projects, ideally in OpenTelemetry or Prometheus.
Experience in Python instrumentation techniques, profiling, runtime diagnostics, or asynchronous context propagation
Experience in a hands-on technical leadership role, setting technical direction and leading project teams
Experience instrumenting AI frameworks or agent workflows, or working with OpenTelemetry semantic conventions for generative AI
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Rust experience is a plus for exploring potential Python SDK performance improvements, including Rust-backed implementations.
Compensation & Rewards:
In Ireland, the compensation range for this role is
EUR 121,000
- EUR 151,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany, UK, Ireland and Spain.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack
The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
The OpenTelemetry SDKs team's mission is to make sure our users succeed in instrumenting their software with OpenTelemetry. We work closely with the
OpenTelemetry SIGs
to make OpenTelemetry SDKs and instrumentation libraries a success. Members of this team are experts in at least one programming language and have a broad knowledge of various other programming languages.
In this role, you will focus on a language-specific implementation of
OpenTelemetry in Python
, with an emphasis on
OpenTelemetry for Generative AI
. You will get to work in an upstream-first approach, helping accelerate the OpenTelemetry project while bringing the innovations to Grafana labs products and offerings.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.
At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.
What You’ll Be Doing:
You will bring your software engineering expertise to develop improvements to the OpenTelemetry Python SDK and instrumentation libraries, with a strong focus on AI applications and agent workflows. This is a hands-on role for someone with deep Python expertise and an interest in AI.
Collaborate in open-source communities. You will develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, working with maintainers and other vendors on specifications, APIs, and implementation decisions.
Build Python instrumentation for AI agents. Build instrumentation that connects agent runs, model calls, and tool execution, including across asynchronous code. Contribute to evolving OpenTelemetry conventions for generative AI, with care for sensitive data and metric cardinality.
Improve Python SDK performance. Use profiling and benchmarks to evaluate implementation approaches with the upstream community. Make sound tradeoffs around runtime overhead, compatibility, and maintainability.
Be visible as an OpenTelemetry expert. Teach others, promote best practices around OpenTelemetry, semantic conventions, and various technologies and frameworks. Both within Grafana Labs and in the broader OpenTelemetry community.
Support the technical direction and vision of the team, and contribute to business conversations on the OpenTelemetry strategy at Grafana Labs. Own projects from an ambiguous problem through design, implementation, testing, documentation, and release.
Partner in an open and respectful way. Lend your knowledge and skills to our GTM, Product and Support teams. Join customer conversations, investigate instrumentation issues, and turn what you learn into fixes and practical guidance.
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so high agency and good communication skills are a must.
What Makes You a Great Fit:
At Grafana Labs, Staff Engineers are defined by the impact they have and the people they enable. You take ownership of complex problems, set technical direction, and help others deliver improvements that matter to customers and the OpenTelemetry community.
8+ years of experience in software development, with strong proficiency in Python and experience debugging production software, language internals, libraries, and asynchronous code.
An interest in AI applications and agent systems, and curiosity about how to instrument and troubleshoot them. Prior experience building AI systems is helpful, but not required.
Experience working in open-source communities. You are eager to become an active member of the OpenTelemetry community, collaborate with maintainers and users, and keep learning across languages, frameworks, and the wider observability ecosystem.
Familiarity with observability tooling such as Grafana, Prometheus, and OpenTelemetry, alongside experience with cloud-based software or systems engineering. You understand production environments and can assess operational risks.
Bonus Points For:
You have experience working on open source observability projects, ideally in OpenTelemetry or Prometheus.
Experience in Python instrumentation techniques, profiling, runtime diagnostics, or asynchronous context propagation
Experience in a hands-on technical leadership role, setting technical direction and leading project teams
Experience instrumenting AI frameworks or agent workflows, or working with OpenTelemetry semantic conventions for generative AI
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Rust experience is a plus for exploring potential Python SDK performance improvements, including Rust-backed implementations.
Compensation & Rewards:
In the UK, the compensation range for this role is
GBP 107,000
- GBP 134,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany, UK, Ireland and Spain.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack
The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
The OpenTelemetry SDKs team's mission is to make sure our users succeed in instrumenting their software with OpenTelemetry. We work closely with the
OpenTelemetry SIGs
to make OpenTelemetry SDKs and instrumentation libraries a success. Members of this team are experts in at least one programming language and have a broad knowledge of various other programming languages.
In this role, you will focus on a language-specific implementation of
OpenTelemetry in Python
, with an emphasis on
OpenTelemetry for Generative AI
. You will get to work in an upstream-first approach, helping accelerate the OpenTelemetry project while bringing the innovations to Grafana labs products and offerings.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.
At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.
What You’ll Be Doing:
You will bring your software engineering expertise to develop improvements to the OpenTelemetry Python SDK and instrumentation libraries, with a strong focus on AI applications and agent workflows. This is a hands-on role for someone with deep Python expertise and an interest in AI.
Collaborate in open-source communities. You will develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, working with maintainers and other vendors on specifications, APIs, and implementation decisions.
Build Python instrumentation for AI agents. Build instrumentation that connects agent runs, model calls, and tool execution, including across asynchronous code. Contribute to evolving OpenTelemetry conventions for generative AI, with care for sensitive data and metric cardinality.
Improve Python SDK performance. Use profiling and benchmarks to evaluate implementation approaches with the upstream community. Make sound tradeoffs around runtime overhead, compatibility, and maintainability.
Be visible as an OpenTelemetry expert. Teach others, promote best practices around OpenTelemetry, semantic conventions, and various technologies and frameworks. Both within Grafana Labs and in the broader OpenTelemetry community.
Support the technical direction and vision of the team, and contribute to business conversations on the OpenTelemetry strategy at Grafana Labs. Own projects from an ambiguous problem through design, implementation, testing, documentation, and release.
Partner in an open and respectful way. Lend your knowledge and skills to our GTM, Product and Support teams. Join customer conversations, investigate instrumentation issues, and turn what you learn into fixes and practical guidance.
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so high agency and good communication skills are a must.
What Makes You a Great Fit:
At Grafana Labs, Staff Engineers are defined by the impact they have and the people they enable. You take ownership of complex problems, set technical direction, and help others deliver improvements that matter to customers and the OpenTelemetry community.
8+ years of experience in software development, with strong proficiency in Python and experience debugging production software, language internals, libraries, and asynchronous code.
An interest in AI applications and agent systems, and curiosity about how to instrument and troubleshoot them. Prior experience building AI systems is helpful, but not required.
Experience working in open-source communities. You are eager to become an active member of the OpenTelemetry community, collaborate with maintainers and users, and keep learning across languages, frameworks, and the wider observability ecosystem.
Familiarity with observability tooling such as Grafana, Prometheus, and OpenTelemetry, alongside experience with cloud-based software or systems engineering. You understand production environments and can assess operational risks.
Bonus Points For:
You have experience working on open source observability projects, ideally in OpenTelemetry or Prometheus.
Experience in Python instrumentation techniques, profiling, runtime diagnostics, or asynchronous context propagation
Experience in a hands-on technical leadership role, setting technical direction and leading project teams
Experience instrumenting AI frameworks or agent workflows, or working with OpenTelemetry semantic conventions for generative AI
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Rust experience is a plus for exploring potential Python SDK performance improvements, including Rust-backed implementations.
Compensation & Rewards:
In Germany, the compensation range for this role is
EUR 113,000
- EUR 141,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Amsterdam
Workplace: OnSite
About Us
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in-service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
You'll be the first person a merchant contacts when something's not working. This role sits at the center of Tebi's promise to hospitality: when a restaurant reaches out, you turn a stressful moment into a solved one. You'll own the resolution end-to-end, from first reply to final fix, and your fingerprints will be on every process we build to scale support without losing the personal touch.
Your day-to-day will be full of merchant communication, investigation and problem solving as well as project work around knowledge base, new tools, AI automation and product updates.
What You'll Do
- Own the first response for every Tebi merchant who reaches out, across chat, email, and phone
- Diagnose issues fast, using product knowledge and sharp instincts to identify the real problem
- Work closely with Engineering, Product, and Ops to resolve complex problems
- Hit and beat CSAT, QA, and speed targets in a high-pace environment
- Turn what you learn from merchants into documentation, product feedback, and proactive education materials
- Use and set up tools and AI-powered workflows to improve the way you do your work and expand it to company processes
What You'll Bring
- You are a creative problem solver who enjoys interacting with hospitality businesses
- You are empathetic towards our merchants and curious about their business
- Clear, warm communicator who can hold a merchant's confidence through chat, email, and phone
- Curious about the product, want to be an expert in Tebi system and can apply your knowledge
- Persistence — you don't let a ticket die in someone else's inbox
- Comfortable with scheduled on-call time
- Fluent in English and Dutch (is preferred)
- Italian and/or Spanish fluency is a strong plus!
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Lunch in the office
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and impro
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Spain, the base compensation range for this role is €85
,000 - €107,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Ireland, the base compensation range for this role is
EUR 107,000
- EUR 134,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Germany, the base compensation range for this role is €
100,000 - €125,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In the UK, the base compensation range for this role is £94
,000 - £118,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Tbilisi, Georgia
We are looking for an experienced
Sales Team Lead
to lead the sales team for Mira Verde, driving direct sales and agency partnerships across the Tbilisi real estate market. The ideal candidate will have a strong track record in selling premium residential properties, managing sales teams, and building relationships with real estate brokerage agencies.
Key Responsibilities
Lead and manage the daily activities of the Sales Manager team, including setting targets, conducting daily stand-ups, and monitoring sales pipeline performance through CRM.
Personally manage key clients, high-value deals, and property viewings.
Drive sales across the full Mira Verde portfolio, including apartments, townhouses, and villas.
Develop and maintain strong relationships with real estate brokerage agencies across Tbilisi, driving sales through agency partnerships.
Achieve a target of
30 signed agency partnerships within the first 90 days
.
Organize and deliver presentations for broker groups in collaboration with the Broker Tour Manager.
Work closely with HR to recruit, onboard, and develop Sales Managers.
Prepare and submit weekly sales reports to Rezuan, covering pipeline performance, reservations, and closed deals.
Requirements
Minimum 3 years of experience selling new-build or premium residential real estate in Tbilisi, with a proven track record of personally closed deals supported by measurable sales results.
At least 1 year of experience managing a sales team of 3 or more people, or working in a senior sales role with team mentoring responsibilities.
Hands-on experience managing sales pipelines and working with CRM systems.
Established network of contacts within the Tbilisi real estate brokerage community.
Proven experience generating sales through real estate agencies and broker partnerships.
Fluency in
Georgian, Russian, and English
.
Benefits
Competitive salary package.
Attractive performance-based commission structure.
Supportive and collaborative working environment.
Location: Goodyear, United States
Workplace: onsite
Position Summary:
Avila University Arizona is seeking a dedicated and qualified Financial Aid and Enrollment Specialist in Goodyear to support students at its Goodyear, Arizona location. This position is responsible for providing student-focused support throughout the financial aid and enrollment process, with a primary focus on assisting domestic U.S. students with federal financial aid. The Specialist will guide students and families through FAFSA completion, financial aid requirements, eligibility documentation, and available funding options.
The role will also support students after they have applied to Avila University by helping them complete admissions and enrollment requirements and coordinating next steps through enrollment.
The ideal candidate has direct experience administering Federal Title IV financial aid programs, strong knowledge of Title IV regulations, and the ability to explain complex requirements to students and families in a clear and supportive manner.
Please note this position will be employed by Avila University.
Responsibilities:
Guide students and families through the FAFSA application and financial aid process.
Assist students with FAFSA completion, required documentation, corrections, and resolution of outstanding financial aid requirements.
Review FAFSA and student financial aid information to identify missing documentation, discrepancies, or eligibility issues.
Counsel students and families regarding federal financial aid programs, grants, loans, scholarships, and other financing options.
Process financial aid applications and support the determination and awarding of financial aid in accordance with federal regulations and University policies.
Support verification, loan processing, Satisfactory Academic Progress requirements, and other financial aid processes.
Review and update student financial aid records and maintain accurate documentation.
Utilize applicable federal financial aid systems, including COD, NSLDS, FAFSA Partner Portal, and other institutional systems.
Monitor student financial aid files and proactively follow up with students regarding outstanding requirements.
Explain the potential financial aid impact of enrollment changes, withdrawals, or changes in academic status.
Maintain current knowledge of federal Title IV regulations, financial aid policies, and applicable institutional procedures.
Support financial aid reporting, reconciliation, audits, and compliance activities as required.
Support students after an application for admission has been submitted.
Assist applicants with completing outstanding admissions and enrollment requirements.
Review student files for completeness and follow up regarding missing documentation.
Provide students with clear information regarding admissions requirements, enrollment steps, deadlines, and next steps.
Coordinate with Admissions, Registrar, Student Accounts, Academic Operations, and other departments to support a smooth student enrollment experience.
Assist students in resolving administrative issues that may delay their enrollment.
Support new student orientations, financial aid workshops, enrollment events, and other student-facing activities.
Communicate with students through phone, email, in-person appointments, and other approved communication channels.
Perform other job-related duties as assigned.
Qualifications:
Bachelor’s degree or an equivalent combination of education and relevant professional experience required.
Three or more years of direct financial aid experience, including financial aid packaging, federal loans, SAP, and professional judgment processes preferred.
Minimum two years of experience required administering Federal Title IV financial aid programs, encompassing FAFSA completion, eligibility determination, verification, and a strong working knowledge of federal regulations.
Experience with enterprise higher education platforms (such as Banner, Ellucian, Colleague, Campus Solutions, or Oracle Student Financial Planning) and previous experience supporting broader student services like admissions or student accounts preferred.
Proficiency utilizing federal financial aid systems (including COD, NSLDS, FAFSA Partner Portal) and general student information systems or databases.
Strong student-focused customer service and communication skills, with the ability to explain complex financial aid information clearly and manage multiple priorities in a fast-paced environment.
Strong organizational, analytical, and problem-solving skills with strict attention to detail and accuracy when handling confidential financial information.
Professional judgment and discretion, demonstrating the ability to interpret policies, apply regulatory requirements, and work collaboratively across departments.
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students and multilingual learners, and contributes to equity and social justice through their work.
Terms of Employment:
Full Time
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
Location: Goodyear, United States
Workplace: onsite
Position Summary:
Avila University Arizona is seeking a dedicated and qualified Financial Aid and Enrollment Specialist in Goodyear to support students at its Goodyear, Arizona location. This position is responsible for providing student-focused support throughout the financial aid and enrollment process, with a primary focus on assisting domestic U.S. students with federal financial aid. The Specialist will guide students and families through FAFSA completion, financial aid requirements, eligibility documentation, and available funding options.
The role will also support students after they have applied to Avila University by helping them complete admissions and enrollment requirements and coordinating next steps through enrollment.
The ideal candidate has direct experience administering Federal Title IV financial aid programs, strong knowledge of Title IV regulations, and the ability to explain complex requirements to students and families in a clear and supportive manner.
Please note this position will be employed by Avila University.
Responsibilities:
Guide students and families through the FAFSA application and financial aid process.
Assist students with FAFSA completion, required documentation, corrections, and resolution of outstanding financial aid requirements.
Review FAFSA and student financial aid information to identify missing documentation, discrepancies, or eligibility issues.
Counsel students and families regarding federal financial aid programs, grants, loans, scholarships, and other financing options.
Process financial aid applications and support the determination and awarding of financial aid in accordance with federal regulations and University policies.
Support verification, loan processing, Satisfactory Academic Progress requirements, and other financial aid processes.
Review and update student financial aid records and maintain accurate documentation.
Utilize applicable federal financial aid systems, including COD, NSLDS, FAFSA Partner Portal, and other institutional systems.
Monitor student financial aid files and proactively follow up with students regarding outstanding requirements.
Explain the potential financial aid impact of enrollment changes, withdrawals, or changes in academic status.
Maintain current knowledge of federal Title IV regulations, financial aid policies, and applicable institutional procedures.
Support financial aid reporting, reconciliation, audits, and compliance activities as required.
Support students after an application for admission has been submitted.
Assist applicants with completing outstanding admissions and enrollment requirements.
Review student files for completeness and follow up regarding missing documentation.
Provide students with clear information regarding admissions requirements, enrollment steps, deadlines, and next steps.
Coordinate with Admissions, Registrar, Student Accounts, Academic Operations, and other departments to support a smooth student enrollment experience.
Assist students in resolving administrative issues that may delay their enrollment.
Support new student orientations, financial aid workshops, enrollment events, and other student-facing activities.
Communicate with students through phone, email, in-person appointments, and other approved communication channels.
Perform other job-related duties as assigned.
Qualifications:
Bachelor’s degree or an equivalent combination of education and relevant professional experience required.
Three or more years of direct financial aid experience, including financial aid packaging, federal loans, SAP, and professional judgment processes preferred.
Minimum two years of experience required administering Federal Title IV financial aid programs, encompassing FAFSA completion, eligibility determination, verification, and a strong working knowledge of federal regulations.
Experience with enterprise higher education platforms (such as Banner, Ellucian, Colleague, Campus Solutions, or Oracle Student Financial Planning) and previous experience supporting broader student services like admissions or student accounts preferred.
Proficiency utilizing federal financial aid systems (including COD, NSLDS, FAFSA Partner Portal) and general student information systems or databases.
Strong student-focused customer service and communication skills, with the ability to explain complex financial aid information clearly and manage multiple priorities in a fast-paced environment.
Strong organizational, analytical, and problem-solving skills with strict attention to detail and accuracy when handling confidential financial information.
Professional judgment and discretion, demonstrating the ability to interpret policies, apply regulatory requirements, and work collaboratively across departments.
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students and multilingual learners, and contributes to equity and social justice through their work.
Terms of Employment:
Full Time
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
seniorSan Jose, California, United States
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