Location: Canada
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Scientist, Risk Management & Safety Surveillance
on a permanent basis.
Responsibilities
Position Summary
The scientist will be responsible for core safety deliverables including scheduled and ad hoc aggregate reports and will serve as report owner for assigned reports (medium to large volume, standard complexity). He/She will have in- depth product knowledge and will support Safety Management Team (SMT) deliverables as required. Daily activities involve planning, conducting meetings, database searching, aggregate safety analysis and case level review, writing, and project management/coordination of strategic safety documents. He/She will partner with team members, stakeholders including Medical Safety Officers (MSOs), and a vendor.
Primary Responsibilities:
• Ensure timely, quality reports/safety analyses related to core deliverables with oversight as appropriate
• Collaborate with Therapeutic Area Safety Head (TASH), MSO, Safety Surveillance Physician (SSP) and other stakeholders on strategy development
• Initiate, conduct, and oversee searches of internal and external databases
• Perform and/or lead aggregate safety analysis and case level review
• Author, contribute, and coordinate the preparation of core safety deliverables
• Ensure commitments (e.g., Pharmacovigilance Agreements (PVAs) and assessment reports) are met
• Partner with vendor to develop reports/deliverables
• Provide SMT support as needed
• Act as ad hoc member for assigned products as appropriate
• Recognize potential issues and or safety issues and escalate to the attention of the report owner, line manager, or MSO
• Ability to understand nature of adverse drug reactions and complex associations
• Maintains a high level of flexibility and ability to reprioritize ones work and others
• Attention to detail and ability to analyze data in broader context
• Ability to work across multiple functions and therapeutic areas
• Review regulatory assessor comments/requests and accommodate/address as appropriate with guidance
Training/Meetings/Department Initiatives:
• Participate in cross-functional training of relevant stakeholders
• Attend departmental meetings and trainings
• Participate in department and/or cross-functional initiatives
Secondary Responsibilities:
• Safety Management Teams (SMT) for assigned products - Lead SMT meeting. Lead and drive discussions and formulate decisions along with core members
• Risk management plans - Provide guidance on RMP creation and updates. Reviews and align approvals with oversight leads of the Risk Management plan
• Periodic Benefit Risk Evaluation Report (PBRER)/ Periodic Safety Update Report (PSUR) - Reviews and align approvals with lead oversight. Leads strategy of the PBRER process.
• Health authority queries -Work with MSO, scientist to organize data, review cases, literature, write Marketing Authorization Holder (MAH) comments
• Participating Affiliate Core Data Sheets (CCDS), US and EU prescribing information updates - Form part of the label working group and provide guidance related to the label updates.
• Signal Validation and Evaluations - Work with Scientist to review preliminary data to determine if the signal is valid and would require further evaluation. Lead and drive the signal evaluation process
• IB updates for safety sections - Evaluate clinical data for ADRs, assist with section 5 and Reference Standard Information (RSI) tables as needed
• DSURs - Reviews and aligns Safety approvals with lead oversight.
• Addendum to Clinical Overviews - Provide support with review, and characterization of risks, data review
• Literature reviews for class effects and ad hoc reports -Review articles and create MAH Comments for assessment of the articles
• Product Safety Strategy (PSS) - Review the risks documented in the PSS and oversee the updates as necessary. Align approval of the PSS updates with oversight.
• Handing Level 2 Escalations/HHE - Participate in level 2 escalations and assess whether there is a Safety impact and an HHE is needed. Lead and drive the HHE process.
• Clinical Development Team (CDT), Local Working Group (LWG) and other cross functional meeting participation - Participate and provide safety inputs as required
Minimum Qualifications
Education/Experience:
· Bachelor’s degree in Health or Biomedical Science and six to eight years of industry experience or equivalent, or Advanced degree (preferred) in Health or Biomedical Science and four to six years of industry experience or equivalent)
· Physician (MD or equivalent) generally requires 2-5 years of pharmacovigilance experience or other relevant experience (e.g., Clinical research, Medical Affairs). Demonstrated skills in clinical medicine with at least 3 years of clinical practice experience
is preferred.
· Clinical/medical writing or pharmacovigilance experience preferred
· Strong English verbal and written communication skills.
· Demonstrated knowledge of principles of drug development, assessment of drug risks and benefits, and safety assessment of drugs both on the market and in development as well as global safety regulations, is
highly preferred.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
AI:
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Vacancy:
This posting is for an existing vacancy.
Open Date: 22-09-2026
Close Date: 06-11-2026
The following disclaimer for CA must be included (remove the equal opportunities wording from the advert template in the bottom paragraph and replace with the following & delete these instructions):
ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection.
The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Canada Pay Range
$80
—
$115 CAD
Location: Staten Island, United States; Brooklyn, United States
Workplace: on-site
MUST HAVE PRIOR GASTROENTEROLOGY EXPERIENCE
Schedule:
Monday–Friday, 9:00 a.m.–5:00 p.m.
Excellent work-life balance: This is a fully office-based position with no hospital call, evenings, weekends, or holiday shifts.
A well-established gastroenterology practice is seeking an experienced Nurse Practitioner to join its outpatient team.
The ideal candidate will have direct GI experience in an outpatient practice or clinic setting. Candidates with hospital experience may also be considered if their background includes substantial outpatient GI clinic work.
Responsibilities
Evaluate and manage patients with gastrointestinal conditions
Conduct patient consultations, examinations, and follow-up visits
Develop treatment plans in collaboration with physicians
Review laboratory results, imaging, and other diagnostic information
Educate patients about their conditions and treatment plans
Maintain accurate and timely clinical documentation
Licensed Nurse Practitioner in New York State
Previous gastroenterology experience required
Outpatient or GI clinic experience required
Spanish-language skills are a plus
Strong clinical judgment and communication skills
Ability to work effectively within a collaborative practice
ОфисStaten Island, United States; Brooklyn, United States
Location: Anywhere in Belgium
Alan is looking for dedicated GPs in Belgium to help transform Healthcare together! 🌟
🐼 WHO WE ARE
Alan is not just a health insurance company; we are the health partner, dedicated to the physical and mental well-being of our members every day. Since our establishment in 2016 in France, we have expanded our services to three countries (🇫🇷, 🇧🇪, 🇪🇸) and proudly support more than 500,000 members.
Our innovative approach places equal emphasis on prevention and treatment, making healthcare more accessible and holistic.
🇧🇪 OUR SERVICES IN BELGIUM
Today we offer two services in Belgium for which we are looking for motivated family physicians:
- Teleconsultations: Connect with our members via video call and offer medical advice from the comfort of your own home or practice.
- Medical Chat: Engage with our members via our medical chat service, available 7 days a week, from 9 a.m. to 9 p.m. You will provide fast, accurate and personalized medical advice within a 4-hour response time. So our members get the advice, when and where they need it.
GPs can apply for either service. It is not necessary to do both.
⭐ WHY WORK FOR ALAN?
- Innovative Healthcare: Be at the forefront of healthcare innovation, making healthcare more accessible and working with cutting-edge technologies.
- Professional growth : discover new and innovative ways to help your patients
- Online & Flexible Terms: Enjoy the flexibility to work from the comfort of your own home or practice, with a schedule that fits your needs as a primary care physician. A perfect complement to your existing practice!
- Competitive Compensation: We offer competitive and market based compensation.
- Team of healthcare professionals: Join our dedicated team of healthcare professionals..
🤩 REQUIREMENTS
- Certified General Practitioner: with a 003 or 004 RIZIV/INAMI number and experience in patient care.
- Language Skills: Proficiency in Dutch required + either English or French
- Digital Skills: Familiar with the use of digital tools.
- Empathy & Communication: Excellent communication skills and strong empathetic approach to patient care.
- Licensed Software: Must possess licensed prescription and attestation software.
OUR RECRUITMENT PROCESS
The recruitment process consists of two stages. Each stage will provide an opportunity for you to ask questions as we want to ensure the best fit for both you and Alan.
The first interview will be with the Health Professional team coordinator at Alan, and will last approximately 30 minutes. The purpose is to get to know each other, clarify the project, and determine if your profile aligns with our needs.
The second interview (~45 minutes) will be with our Medical Lead (General Practitioner). The goal is to discuss a clinical case, and your clinical experiences and knowledge.
Location: Ho Chi Minh City, Vietnam
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for a high-performing Sales Manager who combines strong sales execution with the ambition and potential to grow into a future leadership role.
The ideal candidate should have a proven ability to build strong relationships with doctors and key accounts, develop new business opportunities, and consistently deliver sales results. Importantly, our client is looking for someone who is excited by the challenge of launching new injectable products.
This talent can build product confidence among physicians, identify early adopters and KOLs, generate momentum in the market, and progressively convert interest into sustainable adoption and sales.
Beyond individual performance, our client is looking for someone who demonstrates leadership potential. This means being willing to take ownership beyond their own territory, share knowledge and best practices with colleagues, support, and influence others positively, and demonstrate the maturity and accountability expected of a future team leader.
The successful candidate should be ambitious to progress into a leadership position within approximately 12 months, subject to demonstrating strong sales performance, successful product-launch execution, and readiness to lead others.
Key Responsibilities
Client Relationship Management:
Build and maintain strong relationships with doctors, clinics and Key Opinion Leaders (KOLs), with a focus on building product confidence and developing long-term customer partnerships.
Sales Target Achievement:
Meet or exceed monthly and quarterly sales goals through strong sales execution, new business development and successful conversion of product interest into sustainable sales.
New Product Launch & Market Development:
Support the launch and market penetration of new injectable products by identifying early adopters and KOLs, generating market momentum and driving product adoption.
Market Research & Strategy:
Stay up to date with market trends, customer needs and competitor activity to identify opportunities, understand market potential and support effective product positioning.
Product Training & Education:
Educate doctors and clinic teams on product benefits, technology, clinical advantages and proper usage to build product confidence and encourage adoption.
Reporting & Analysis:
Submit regular sales performance reports, product launch updates and market feedback to track progress, identify challenges and recommend opportunities for growth.
Team Collaboration & Leadership:
Share product knowledge, market insights and best practices with colleagues, support team initiatives and demonstrate the ownership, maturity and ability to influence others expected of a future team leader.
Key Requirements
Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, or a related field.
Minimum 4 years of experience in medical/pharmaceutical sales.
Existing experience in dermatological or skincare products, preferably in mid premium segment.
Excellent communication and interpersonal skills – understanding and ability to communicate in English.
Strong negotiation and persuasion abilities and ability to position products based on technology and clinical advantages.
Understanding of Clinic and stakeholder motivations, influencing factors and “partnership” mindset.
Strong Business acumen & hunger to maximize potential with existing client and drive new clinic expansion and curiosity to understand business potential.
Strong collaboration mindset and desire to work with colleagues for synergies.
Self-driven, goal-oriented, and proactive.
Demonstrated leadership potential, with the ambition and ability to progress towards a team leadership role, subject to strong sales performance, successful product-launch execution and readiness to lead others.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Pasig, Philippines
Job Description:
The
Scientist/Senior Scientist – QPPV Office, Local Safety Support & Regulatory Intelligence
is a safety expert who provides safety oversight, in their allocated region, for the Consumer portfolio of products throughout the life cycle of the products, including new product development.
The incumbent works closely with and partners with the RMSO to proactively collaborate with regional colleagues in R&D, Regulatory, and Quality.
The incumbent works closely alongside LPV country team leads in their region. The incumbent is a key contributor to regional safety deliverables and evaluations. The incumbent will provide backup to the RMSO and can represent the RMSO at meetings and for safety deliverables.
Key Responsibilities:
Safety evaluations and clinical insights contributing to the completion of the regional safety deliverables for the company portfolio.
Identification, communication and management of potential and known safety risks.
Cross-functional collaboration within and outside KMS.
Ability to influence and work effectively with business partners and colleagues.
A vocal and visible champion of safety insights as a key input into product development and post-market safety surveillance strategy.
Work with RMSO (Regional Medical Safety Officer) to partner and align with regional cross-functional business partners and generate relevant safety assessments and reviews for their allocated region, for the Consumer portfolio of products, throughout the life cycle of the products, including new product development.
Work closely with the RMSO and works collaboratively with others within KMS. Collaborates with the company's functional areas and LPV in their region.
Job Competencies:
Carry out structured problem-solving and Credo-based decision-making skills.
Understand the clinical application of the technology/medication and assess the potential for a hazard to result in a harm.
Critically evaluate safety data from multiple sources (post-market reports, literature, etc.), and communicate to align with GRASP (Global Risk Assessment Safety Physician) safety decisions.
Work with diverse topics simultaneously.
Provide assertive inputs on issues relating to patient/ consumer safety.
Communicate effectively with cross-functional stakeholders.
Job Complexities:
Handle large data sets and draw objective conclusions using appropriate analyses.
Collaborate with multiple functions and lines of business.
Handle many products/product families simultaneously.
Manage complex products.
Meet timelines for deliverables according to SOPs.
Experience and Qualifications:
Licensed MD
with at least
3 years of clinical experience
Two or more years of industry experience
in foundational to intermediate
Pharmacovigilance
.
Ability to analyze, interpret and present complex data in a concise and understandable scientific manner, both orally and in written format, is essential.
Brings strong project management and organizational skills, with the ability to coordinate multiple safety-related activities, manage timelines and deliverables, represent the company in cross-functional meetings, and collaborate effectively with international teams across EMEA.
Demonstrates the ability to critically assess PV data, identify clinically relevant patterns or trends, and translate safety findings into meaningful clinical insights.
Possesses a good understanding of adverse events, serious adverse events, case assessment, safety signals, and benefit-risk considerations.
Attention to detail; Diligence in record-keeping and records organization; Ability to manage high workload and critical issues; Computer-literate and proficient in MS Office applications.
Team player; Displays initiative; Strong communication and presentation skills.
Strong collaborative and interpersonal skills; Results-oriented and able to independently create and deliver; Ability to thrive in a global, cross-functional environment.
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Limassol, Cyprus
Freedom24 is a CySEC-regulated stockbroker and part of Freedom Holding Corp, listed on Nasdaq. Clients trade over a million instruments across 15 exchanges through the platform. The Group is headquartered in Limassol and has been steadily opening offices across Europe, we have 10 offices in Europe, and now needs a single document management architecture that can actually support all of them.
That's the mandate here. Someone is needed to sit down with a blank sheet of paper and figure out how a regulated European financial group should manage everything from contracts and corporate records to Board papers and client files, across Cyprus and every subsidiary. You'll report straight to the Chief Legal Officer and have full autonomy. The first six months are focused entirely on this: auditing where things stand today and designing the model the Group should move to. What comes after depends on what you find and build during that time, but this is very much a first chapter, not the whole story.
To be clear: the current Document Management team is doing a good job running things day to day. Nothing here suggests otherwise. What's missing is the layer above that, the architecture the Company needs now that it's operating across this many countries, and building that layer is the job.
Why this role exists
The Group has outgrown a document management model shaped mainly around Legal's needs. As the Company expands across European subsidiaries, document management needs to become a structured, centralized, auditable discipline — not a set of local routines. That's the gap this role is built to close.
What you'll do
Audit the current landscape end-to-end: WSS / Prime Docs, DocuSign, approval routes, contract administration, electronic archives, original-document handling, and cross-entity workflows.
Run a rigorous gap analysis — process, governance, systems, subsidiary integration, reporting, AI-readiness — and separate what should stay from what needs to change.
Design the target operating model: centralized governance, document taxonomy, RACI and ownership, approval and e-signature principles, archive and access-rights framework.
Assess whether to enhance, integrate, or replace current systems, and translate the future model into clear IT business requirements — including where AI can add real value (classification, extraction, search, key-date monitoring).
Deliver a phased, board-ready implementation roadmap for Cyprus and the European subsidiaries, with a clear view on how the role itself should evolve afterward.
What makes this role different
Direct line to the CLO and real influence on how the Group operates, from day one.
A true build-from-scratch mandate — you set the architecture, not just optimize a process.
Strong signal for the next chapter of your career: proven potential to evolve into a permanent global document management leadership role.
You'll work with the existing team, not around it. Their operational expertise is your foundation, not something to route around from a standing start.
Requirements
10-12+ years in document management, records management, information governance, legal operations, CLM, or business process transformation.
Experience in regulated financial services, fintech, banking, insurance, payments, or a comparable multinational, multi-jurisdictional group.
Hands-on knowledge of EDMS and e-signature platforms, contract registers / CLM logic, electronic archives, metadata, and access-rights models.
A track record of auditing complex cross-functional processes and turning findings into a practical, adoptable operating model.
The stakeholder skills to lead a transformation with no direct authority and the tact to frame gaps as scale-driven, never as a verdict on the current team.
A plus: experience with AI-enabled document intelligence, automation, or document classification tools.
What this role is not
Not a legal review role, a general legal-ops role, an IT developer role, or an administrative position.
Not a replacement for the current Head of Document Management — this is a senior transformation and systems-design mandate that builds on top of the existing operation, not instead of it.
Benefits
Competitive salary package;
Annual performance bonus;
Relocation package and visa support for you and your family;
Company-provided life insurance;
The company covers 50% of the annual cost of the Healthy Plan, which the employee can arrange with any insurance company.
21 working days of paid vacation;
Public holidays under applicable law are substituted by the Employer with alternative 12 days off. The Employee can have 1 (one) additional day off per month – 12 (twelve) additional days off per year.
Up to 3 days per month’s sick leave without a medical report from a licensed general physician justifying such absence;
Access to Freedom Cafe, our on-site café and social space offering freshly prepared coffee;
Corporate Freedom GYM and yoga classes in the office;
Team-building activities, corporate and sport events, football and volleyball clubs.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team.
Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation.
This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage.
This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine.
What You'll Be Doing
Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business
Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org
Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function
Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation
Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable
Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability
Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility
Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel
Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged
Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans
Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements
Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle)
Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies
Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack
Establish trust across Sales, Marketing, Customer Success, and Finance leadership
In 6 months
Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency
Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership
Improve forecast accuracy through enhanced pipeline modeling and data-driven insights
In 12 months
Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance
Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions
Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio
What You'll Bring
The Role, Done Before
You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned.
Growth-Stage Fluency
Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat.
Deep SaaS Metrics Expertise
Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance.
Forecasting & Modeling Rigor
Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability.
CRM & Systems Ownership
Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards.
Pricing & Quote-to-Cash Experience
Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model.
AI-Forward
Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale.
Cross-Functional Leadership
Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results.
Operator Mindset
Ability to move between strategy and execution, translating insights into action and driving measurable impact.
Would Love for You to Have
8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment
Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A)
Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments
Experience designing and optimizing sales compensation plans at scale
What You'll Get
The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one
A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales
A mission-driven culture where your work supports better healthcare outcomes
Competitive compensation and strong benefits, including Flexible Time Off
A collaborative, data-driven environment focused on impact, ownership, and continuous improvement
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.
As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.
What Success Looks Like
In 3 months
You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan
You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost
You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations
In 6 months
What You'll Be Doing
Design and
iterate on
agent behavior across real, live workflows, including long-
horizon
, multi-turn agentic tasks
Design retrieval and context architecture so the right source data reaches a model in the right
structure
and agents
remain
grounded in real data rather than filling gaps with assumptions
Design memory and state handling across multi-turn and multi-agent flows,
determining
what is carried forward, summarized, or dropped and why
Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior
Improve performance through prompting, tool-use strategy, and context construction,
validated
through direct experimentation rather than guesswork
Build and run evaluations against real production conditions to measure performance,
regressions
, failure modes, and edge cases
Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost
,
not just frequency
,
and
monitor
those measures against production behavior
Design and
validate
escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions
Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy
Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer
Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior
Partner closely with Product and
product managers
to ensure agents are not just capable, but steerable, trustworthy, and ready to scale
What You'll Bring
Bachelors degree in Engineering or related field and/or masters of Data Science or related field
4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry
Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone
Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems
Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment
Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix
Would Love for You to Have
Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients
Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards
What You'll Get
The opportunity to define how agent performance, safety, and readiness are measured for
production
healthcare workflows
Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale
A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform
A mission-driven company working to improve how patients receive care
A flexible, remote-friendly culture with personality and heart
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions.
On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base.
On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement.
We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative, a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions.
The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests.
What Success Looks Like
In 3 months
Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate
Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement
Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders
In 6 months
Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting
Be a credible, independent presence in front of the customers or partners tied to your engagement
Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement
Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement
In 12 months
Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work
Actively identify and pursue opportunities for automation, scalability, and reuse across your work
Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading
What You'll Be Doing
Technical Analytical Delivery
Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it
Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments)
For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others
For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership
Build dashboards, provider scorecards, registries,
self-service reporting tools, benchmarking views,
and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it
Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own
Program and Project Management
Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues
Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background
Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage
Lead cross-functional analytic initiatives that span multiple teams or engagements
Customer and Cross-Functional Partnership
Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly
Partner with Customer Management, Growth, Product,
Technical Operations,
and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation
Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product
,
rather than defaulting to whatever's asked
Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications
Team Contribution
Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery
Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement
Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant
Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out
What You'll Bring
Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it
Healthcare data experience — claims and/or clinical data, with value-based care familiarity
Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight
Comfortable adopting AI tooling as a standard part of an analytical workflow
For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts
Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat.
Would Love For You To Have
Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap
Dashboarding experience — QuickSight or a comparable BI tool
Enough quantitative/ML fluency to build models and hand them to a Data Science team for training
Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics
Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc.
Direct experience with clinical quality or accreditation registries
Prior experience with state Medicaid programs or similar large government health programs
Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account
Experience working within a prime contractor or partner structure on shared delivery
Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications
Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence
Experience with data governance or data-product/monetization considerations
Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process.
What You'll Get
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science
Employee driven programs and initiatives for personal and professional development
A flexible, remote-friendly company with personality and heart
Competitive compensation and strong benefits, including Flexible Time Off
The opportunity to:
Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products
Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement
Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve
Senior Analyst:
$125,000 – $145,000 a year
Lead Analyst:
$145,000 – $170,000 a year
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Teams across Arcadia already put agents to work enabling clients' clinical, analytics, and operations teams. We use them heavily for our own work, too. Much of the platform foundation is in place. Now it has to handle longer-running workflows, client-facing agents, and PHI at scale.
You'll join the team that owns the platform underneath these agent workflows. This isn't a solo mandate. Your influence comes from what you ship and what other teams build on top of it.
How We Build
Engineers at Arcadia own outcomes end to end: the problem, the design, the code, the rollout, and the result in production. We build alongside AI without handing it our judgment; our automation is governed and transparent, built to strengthen human expertise, not replace it. We have few layers, high agency, deep ownership. We adopt new tools and practices quickly, which lets us move faster than many startups while keeping the discipline a regulated environment demands.
Our agent platform sits on top of governed access to AWS-based petabyte-scale lakehouse data with open table formats, distributed Spark processing, and Kubernetes services. The current implementation has an OSS agent harness and a gateway/router across model providers, all built on a third-party agent framework.
What Success Looks Like
Arcadia product teams should be able to spin up an agent quickly, ship it with confidence, and evolve it over time safely and cost-effectively. The platform provides the building blocks: persistence, workflows, memory, and identity-aware, compliant connectivity to tools. The platform also takes care of the quality attributes: caching, compaction, evals, guardrails, observability, resiliency, and safe handling of PHI.
Teams adopt it because it's the fastest safe path, not because they're told to. You treat it as a product and can show the impact in numbers.
Next: customers bring their own agents to Arcadia, and eventually assemble them from our building blocks.
What You'll Be Doing
Evolve and run our agent platform for both internal and client-facing use cases: the runtime, SDKs, templates, and paved paths that let teams ship agents on Arcadia's data. You write a meaningful share of the code.
Stand up and harden the infrastructure underneath it: IaC, network topology, security controls, and the operational tooling that keeps it running, in close partnership with SRE.
Make quality attributes platform defaults, not per-team projects: evaluation harnesses and regression gates, guardrails and policy enforcement, tracing and telemetry, and resiliency patterns for model, tool, and data failures, plus the inevitable provider churn.
Design for a regulated industry: PHI isolation, least-privilege identity for agents, audit trails, and human review.
Run the platform as an internal product: work with the teams building on it every week, and measure adoption and developer experience.
Partner with domain teams on their hardest agent use cases, and turn what you learn into platform capability.
Own it in production: SLOs, on-call, incident response, and postmortems.
Set the technical bar for how engineers build with AI at Arcadia, and coach Senior Engineers through design partnership and review. Their trajectory is part of your impact.
What You'll Bring
Platforms you've built and run that other engineering teams adopted, from ambiguous beginnings through years of operation, with results you can show.
Deep foundations in cloud-native distributed systems, data infrastructure, and service architecture. You reason from first principles.
Hands-on infrastructure depth: IaC, cloud, security architecture, and running production systems. You can go deep with SRE, not just hand work off to them.
Current, hands-on production coding, and the desire to keep doing it.
Passion for developer experience (DevEx/DevProd) as a discipline.
Writing clear enough to set standards beyond your own work, and influence that comes from credibility, not title.
No healthcare background required. We hire builders from fintech, infrastructure, and consumer scale, and teach the domain.
Would Love for You to Have
Scars from production LLM/agent deployments beyond glossy demos (but we won't ask for 20 years of LLM experience).
Pragmatism about the LLM ecosystem: excited by it, not distracted by it.
Regulated-data experience (HIPAA, PHI, SOC 2 or HITRUST environments).
A public voice through talks, writing, or open source.
What You'll Get
The opportunity to own one of Arcadia's most consequential platform domains and to set its direction for years.
Direct influence on how Arcadia's engineering org adopts AI; your tooling, patterns, and standards become examples others build on.
Remote-first across the US, with in-person hubs growing in Boston, DC, and NYC.
A flexible culture with personality and heart, named a Built In 2026 Best Place to Work.
Work that shows up in patients' lives.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced French (France) to English (GB and US) linguists to support a high-volume, fast-turnaround pharmacovigilance program for a leading global pharmaceutical company. Work involves translating and reviewing safety and regulatory content, including adverse event reports and related clinical documentation, with strict turnaround times and deadlines.
This is an ongoing freelance engagement with daily volumes.
Key Responsibilities
Translate pharmacovigilance and/or clinical-regulatory content from French into English.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit review of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive safety content.
Occasionally support Transcription tasks, retyping scanned or handwritten PDFs into Word for downstream translation (requires a personal Gmail account for client platform access).
Work within the client's CAT tool environment (XTM) following project-specific setup instructions.
Requirements
Degree in translation, linguistics or languages studies or an equivalent degree that includes significant
translation training.
Minimum 2 years of professional experience translating Life Sciences documents.
Experience translating pharmacovigilance content preferred: SAE/AE (serious and non-serious adverse events), PSURs, SUSARs, ICSRs, DSURs, Risk Management Plans (RMP).
Alternatively, experience translating regulatory or clinical documents: medical reports, protocols, synopses, ICF, discharge reports, study reports, SmPC, PIL, or medical literature.
Great daily availability: this program requires consistent daily capacity and is not suited to part-time schedules.
Strong French proficiency; native level of English preferred but not mandatory.
Experience with XTM or similar CAT tools.
Reliable, deadline-driven, and flexible, able to commit to fast turnaround times with no extensions.
Nice to Have
Healthcare professional (HCP) background: nurse or physician preferred, especially with emergency room experience. Other HCP backgrounds also welcome.
Availability to cover US business hours.
Willingness to commit to daily and/or weekend availability.
Tools & Systems
CAT tool: XTM, client-provided license; onboarding and connector setup provided after onboarding.
A personal Gmail account is required for linguists supporting Transcription tasks, for access to a client platform.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Las Cruces, United States
$51,376.00 - $66,352.00
Sign on Bonus
– Yes
Bonus Description
$10,000 sign-on bonus paid in two equal installments after 90 days and 12 months of employment.
Must Haves
Registered in MRI with ARRT or certified by ARMRIT
Has or can obtain a NM state MRI license
BLS certification upon hire
Schedule:
this is a full-time position that will work in an outpatient setting.
How you’ll contribute
An MRI Technologist who excels in this role:
Reviews patient history and physician's orders. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
When ordered, prepares and administers contrast media and/or medications within scope of practice.
Monitors patient condition continually and reports/responds to changes in status as appropriate.
Prepares equipment and supplies.
Selects appropriate exposure factors and imaging parameters. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
Takes appropriate action to resolve image quality issues, including repositioning patient and repeating procedure.
Enters, transmits and reports scan results
Salary: $51,376 – $66,352 / year
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal.
Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue.
Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics.
The ideal candidate has:
5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end.
Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail
Strong technical background, with experience owning financial or data systems at scale.
Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders.
Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $222,000 - $245,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
MDiet — early-stage HealthTech стартап, разрабатывающий AI-powered платформу, которая помогает снижать количество повторных госпитализаций пациентов. Продукт ориентирован на рынок здравоохранения США. Возможна релокация в США при успешном росте компании, обсуждается индивидуально.
Tech Stack:
• LangGraph + LangChain / Agentic AI
• vLLM + Hugging Face
• PyTorch + PEFT / LoRA / QLoRA
• Vector databases: pgvector, Qdrant, Weaviate, Chroma, Pinecone
• Advanced RAG, Prompt Engineering, Embeddings
• FastAPI + PostgreSQL
• Docker + Kubernetes + async processing: Arq / Celery / Redis Streams
• Apache Airflow для data pipelines
• AWS Cloud: EC2, S3, SageMaker, Lambda, RDS, Bedrock
• Structured output: Outlines / Guidance / Instructor
• Evaluation & observability: Langfuse, RAGAS / DeepEval, Prometheus + Grafana
• MLOps practices
Задачи:
• Проектирование и разработка multi-step LLM agents и pipelines для обработки медицинских данных
• Разработка production RAG-систем с высоким уровнем grounding и качеством citation
• Деплой и оптимизация self-hosted LLM inference через vLLM с фокусом на cost и throughput optimization
• Fine-tuning open-source моделей на domain-specific medical data с измеримым улучшением результата
• Построение data pipelines и versioning для документов, embeddings и training data
• Создание evaluation frameworks, guardrails и систем контроля hallucinations
• Реализация reliable structured output и data extraction
• Тесное взаимодействие с physicians и Platform Architect
Требования:
• Сильный hands-on опыт с production LLM systems: RAG, agents, inference
• Опыт fine-tuning open-source LLMs: LoRA / QLoRA / PEFT, с измеримыми результатами
• Опыт построения data pipelines и versioning для LLM / RAG workloads
• Сильные навыки в evaluation, hallucination reduction и structured output
• Production Python + FastAPI + async processing
• Опыт с self-hosted inference: vLLM или аналогичные решения
• Опыт GPU optimization
• Английский язык на уровне C1: strong written and spoken communication skills
• Bachelor’s degree или выше в Computer Science, Artificial Intelligence, Machine Learning, Data Science или смежной технической области
• 5+ лет опыта в ML/AI
• 1.5–2+ года опыта в production LLM projects
• Опыт с MLOps
Будет плюсом:
• Опыт в medical / clinical NLP или regulated domains
• Cost modeling и optimization of LLM workloads
• MLOps и production fine-tuning pipelines
• Apache Airflow, Prometheus / Grafana или AI Solution Architecture
• Publications in relevant fields
Условия:
• Работа в early-stage HealthTech startup с продуктом для US healthcare market
• Возможность участвовать в создании AI-powered платформы с реальным влиянием на healthcare-процессы
• Офисный формат в Астане первые 7–9 месяцев, далее возможен hybrid/remote
• Зарплата $4 000 – $5 000 USD gross + equity
• Возможность релокации в США при успешном росте компании, обсуждается индивидуально
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
The Director, Analytics is a senior level position responsible for shaping analytic strategy and delivering high-impact insights across complex customer engagements. This role reports directly to the VP of Analytics and operates as the highest-level analytic authority on our productionalized analytics engines and dashboards; driving methodological rigor, influencing business strategy, and ensuring analytics directly support contractual commitments and measurable performance outcomes.
This individual will lead a team of SQL analysts and BI developers to deliver scalable analytic solutions. Given the scale, visibility, and complexity of the work, this role requires deep healthcare domain expertise, advanced technical capability, strong executive presence, and the ability to operate autonomously in ambiguous environments.
What Success Looks Like
In 3 months
Develop deep understanding of enterprise data architecture, reporting commitments, and performance objectives
Establish credibility as a strategic analytic partner to senior leaders and to your direct reports
Contribute to builds across backend and frontend deliverables
Provide guidance on complex analytic workstreams and influence prioritization decisions
Build trust from team of 4-8 analysts/dashboarders and understand how team fits into priorities
Work to refine current OKRs and build team out necessary to execute on those OKRs
In 6 months
Drive measurable improvements in analytic quality, scalability, and efficiency
Lead cross-functional initiatives requiring advanced methodological expertise
Serve as trusted advisor on medical economics, risk, episodes, and dashboarding
Create rigorous performance management framework for team to be evaluated against
Ensure AI integration into analytics workflows
In 12 months
What You'll Be Doing
Define and lead analytic strategy across large-scale, high-visibility engagements
Architect advanced analytic frameworks supporting medical economics, performance measurement, population health, and value-based care initiatives
Serve as the senior-most analytic escalation point for complex methodological or data integrity questions built in DBT (Spark, SQL) and Amazon Quicksight
Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success
Ensure technical excellence and rigor in all analytic deliverables; establish quality standards and governance practices
Identify scalable opportunities for automation, reusable intellectual property, and analytic innovation
Present insights and strategic recommendations to senior and executive-level stakeholders
Mentor and develop Lead, Senior, and Data Analysts, elevating analytic capability across the team
Influence product and roadmap decisions through data-driven thought leadership
What You'll Bring
8–10+ years of healthcare analytics experience, with experience in medical economics or risk and dashboarding required
Advanced SQL proficiency, including optimization of complex queries in large data environments
Advanced Dashboarding proficiency, experience with Quicksight a plus (Tableau, Looker, Power BI, etc. are acceptable)
Experience designing analytic methodologies and scalable frameworks
Demonstrated success influencing senior or executive stakeholders
Proven experience leading large, complex analytic initiatives and teams with significant business impact
Strong data storytelling and executive-level communication skills
Experience mentoring and elevating senior analytic talent
Would Love For You To Have
Experience supporting large, enterprise healthcare clients
Experience working within AWS or large-scale cloud data environments
Proficiency in DBT pipelines a plus
Experience shaping product or analytics roadmaps at a strategic level
Experience using AI tools to enhance your coding and workflows as they relate to analytics
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Healthcare is entering a new era where AI can fundamentally transform how organizations understand populations, improve outcomes, reduce administrative burden, and deliver better experiences for patients and providers. Arcadia is uniquely positioned at the intersection of healthcare data, analytics, and workflow intelligence to bring these capabilities to market.
We are looking for a Principal Product Manager, AI Products to help define and deliver the next generation of AI-powered healthcare solutions. This leader will own critical product investments that leverage generative AI, advanced analytics, and intelligent automation to solve meaningful customer problems and create measurable business value.
Principal Product Managers at Arcadia are builders, operators, and end-to-end owners. They combine deep customer understanding, strong technical fluency, and relentless execution to bring innovative products from concept to customer adoption. They operate with significant autonomy, influence company strategy through product outcomes, and are accountable for delivering enterprise-grade capabilities that customers trust and depend on.
This role is ideal for product leaders who thrive in fast-moving environments, can translate emerging AI technologies into real-world customer value, and are energized by shipping products rather than managing process.
Success is measured by products delivered, customer outcomes achieved, business impact created, and the ability to establish yourself as a trusted expert with customers and cross-functional partners.
What Success Looks Like
In 3 months
Develop working expertise in Arcadia’s platform architecture, customer workflows, AI strategy, and data ecosystem
Identify and prioritize high-impact product opportunities within assigned domain ownership
Ship at least one meaningful customer-facing enhancement or production capability
Demonstrate the ability to independently navigate ambiguity and drive product decisions to execution
In 6 months
What You'll Be Doing
Own the end-to-end lifecycle of AI-powered product capabilities from concept through customer adoption and measurable business impact
Deliver enterprise-grade generative AI products and workflow automation capabilities into production environments at scale
Work directly with customers to understand operational challenges, validate product direction, and ensure solutions address real-world healthcare workflows
Translate advances in AI, LLMs, agentic systems, retrieval architectures, and analytics into practical customer solutions
Partner closely with Engineering, Data Science, Customer Success, and GTM teams to ensure products are successfully adopted and deliver measurable value
Drive roadmap decisions using customer needs, technical realities, business objectives, and market opportunities
Own product success metrics tied to customer adoption, revenue growth, operational efficiency, and business outcomes
Act as the accountable owner for shipping high-quality products on a predictable cadence
Mentor and elevate product management practices across the broader Product organization
What You'll Bring
Education
Bachelor’s degree required; advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field preferred
Experience
12+ years in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; bonus if experience includes healthcare environments
Experience building and scaling enterprise-grade AI, machine learning, or generative AI products
Experience delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI technologies
Proven track record shipping products used by enterprise customers at scale
Experience defining and delivering products tied to measurable business outcomes and revenue impact
Experience owning products with measurable commercial outcomes, including adoption, retention, growth, or revenue objectives
Demonstrable understanding of how product decisions connect to business performance and customer value realization
Experience partnering closely with Engineering and GTM organizations to successfully bring products to market
Technical Fluency
Strong technical fluency across modern AI systems, including generative AI, LLMs, retrieval architectures (RAG), intelligent automation, model evaluation, and AI governance
Ability to engage deeply with engineering teams on architecture, implementation tradeoffs, and production deployment decisions
Qualities
Highly autonomous operator with strong ownership mentality and executive presence
Collaborative leader capable of influencing across Product, Engineering, Analytics, and Executive teams
Demonstrated ability to create clarity, structure, and momentum in ambiguous problem spaces
Practiced in building new products, processes, and operating models from the ground up
Strong ownership orientation with a bias toward action and execution
Skills
Exceptional product strategy, prioritization, communication, and execution leadership
Strong analytical and technical fluency, including ability to navigate complex platform and AI-enabled product discussions
Ability to translate customer, operational, and business needs into scalable product direction and measurable outcomes
What You'll Get
The opportunity to shape the future of AI-enabled healthcare products and platform innovation at scale
Significant influence over strategic product direction, organizational maturity, and next-generation customer experiences
The opportunity to solve some of healthcare’s most complex operational, clinical, and data challenges alongside exceptionally talented cross-functional teams
A highly visible role with meaningful executive partnership and organizational impact
The ability to help define how AI, automation, analytics, and workflow transformation reshape healthcare delivery and operations
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Arcadia's data platform powers population health analytics for health plans, ACOs, and provider groups across the country. As a Lead Analytics Engineer — Data Modeling & Quality, you sit at the intersection of data quality ownership and analytical data modeling. You'll own the SQL and DBT layer that transforms raw clinical and claims data into trusted, production-grade datasets, while also serving as the quality authority for the data those models produce.
This is a hybrid role — deeper SQL and DBT expertise than a traditional Data Health Professional, with a more analytical and model-focused scope than a Data Engineering role. You're less focused on pipeline infrastructure and more on the logic, shape, and trustworthiness of the data itself.
What Success Looks Like
In 3 months
Independently triage and resolve pipeline data quality issues
Author at least one new DBT model or refactor an existing one to meet current modeling standards
Understand the end-to-end pipeline from ingress through silver and gold, and be able to trace a data quality issue to its root layer
In 6 months
What You'll Be Doing
DATA MODELING & DBT DEVELOPMENT
Author, review, and maintain DBT models using Spark/Hudi from ingest through bronze and silver
Help clients understand their data model, assumptions, and limitations through intentional validation
Troubleshoot and fix issues, then write DBT tests to catch issues proactively
Optimize SQL performance for slow-running jobs
Partner with Data Engineering on table design, partition strategy, and incremental patterns
DATA QUALITY OWNERSHIP
Triage and classify data quality alerts, distinguishing source-level issues from transform-layer failures
Design and maintain volume monitors and DQ monitors (null rate, distribution, future-date checks)
Author and apply clinical DQ rules (entity volume, field coverage, LOINC coverage, referential integrity) and claims validation rules across silver and gold layers
Conduct quality reviews for connector promotions — evaluating silver entity coverage, validation rule pass rates, and bronze-to-silver transformation correctness
Own the ticket queue for DQ, attribution, hierarchy, and customer-specific data quality issues, writing clear customer-facing findings
CROSS-FUNCTIONAL QUALITY COLLABORATION
Lead data quality reviews during connector installation and promotion (UAT → PRD), including claims validation playbooks and null analysis
Partner with Data Engineering on root-cause triage for errors, ingress anomalies, and silver table issues surfaced through data quality monitoring
Coordinate with the Measure Implementation Team (MIT) when data quality issues affect quality measure scores
Contribute to and enforce data modeling standards across teams
TECHNOLOGIES
Data modeling: DBT-Spark, SQL, Claude
Warehousing: Amazon Redshift, Apache Hudi, AWS Athena
Data quality: volume/DQ monitors, DBT tests
Orchestration: Argo Workflows, Airflow
Source control: Git / GitHub, PR-based review workflows
Observability: Grafana, Jira
Healthcare data: Claims (plan/professional/pharmacy), EHR (clinical entities), MPI
What You'll Bring
Education:
Bachelor's or Master's degree in Computer Science, Statistics, Business, Economics, or a related field
Experience:
Advanced SQL: window functions, complex CTEs, aggregation patterns, performance tuning on columnar databases
DBT: hands-on experience authoring models, tests, macros, and yml documentation; familiarity with incremental strategies
Healthcare data literacy: working knowledge of claims data (professional, institutional, pharmacy), clinical data (EHR entities), and common quality dimensions (member months, coverage rates, null patterns)
Data quality mindset: ability to differentiate source data issues from transform issues, design systematic validation checks, and communicate data quality findings clearly
Skills:
Clear communicator — able to translate technical findings for clients and non-technical stakeholders
Strong analytical judgment — you can look at a distribution and know when something is wrong
Ability to manage several projects simultaneously, leveraging AI tooling to stay organized and efficient
Genuine desire to learn and apply AI tools for operational efficiency
Would Love For You To Have
Experience with Spark SQL and Hudi table format
Familiarity with data quality monitoring tools
Comfortable operating in an AI-first environment using Claude to build/verify various day-to-day workflows
Exposure to population health analytics concepts: HEDIS measures, risk adjustment, value-based care metrics
Python scripting for data investigation and automation
Experience with Argo Workflows or similar orchestration platforms
Healthcare data standards: ICD-10, CPT, NDC, LOINC, NPI
What You'll Get
Work alongside a talented team on some of the most complex and rewarding challenges in healthcare data
Flexible, fully remote work environment with the resources and support to do your best work
Exposure to senior leaders
Be on the front lines of AI adoption — use cutting-edge tools to accelerate your work and shape how the team operates in an AI-first environment
Make a meaningful impact on healthcare data operations by improving the quality, reliability, and trustworthiness of data that drives patient care decisions
Be a part of a mission driven company that is transforming the healthcare industry
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
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