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Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Overview The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence. Main Responsibilities & Key Result Areas: Payroll Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry Process employee new hire, transfer, promotion, and termination information Prepare and process bi-weekly payroll in a timely and accurate manner Handle pay levies, wage garnishments, or any other payments as required by a court of law Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses Manage and process payment to the employee retirement services (401k) plan. Manage year-end payroll processes, including recording taxable fringe benefits Reconcile and distribute employee W-2’s and file with associated state and federal agencies Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA) Create and maintain a payroll procedure manual Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team External financial and other audits – As needed, assist with requests for external audit and other audits M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting Benefits Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Research and analyze benefits plans to recommend improvements Ensure compliance with federal and state regulations governing employee benefits Conduct employee education sessions on benefits enrollment and changes Perform audits of benefits data to ensure accuracy and compliance Prepare reports on benefits usage, costs, and trends for management review Requirements 5+ years of Payroll systems and Benefits Administration experience Minimum 2 years work experience in payroll lead role required ADP – Workforce Now experience required Micropay experience is preferred MS Office Proficiency – Excel is critical Degree in Accounting or other Business/Human Resources related field is preferred Direct payroll lead or manager experience in similar industry International payroll experience is a huge plus Experience with fringe benefits/certified payrolls is required Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits. Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Aberdeen, United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our Lifting Solutions Business Line for the Europe region. Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Main duties of the role will include; Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input The Requirements To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Mumbai, India We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. We are looking for a Project Engineer to support our Cranes & Lifting department across various regions. You will have a mechanical background and have experience in Project Coordination, Project Control, Delivery and Close Out. The Role and Responsibilities Overview: To deliver efficiently and on time specifically assigned projects to stakeholders as directed whilst maximising the potential for EnerMech. To control the assigned projects in terms of deliverables and budgets. Responsible for project engineering tasks, from initial kick-off to final account. Perform multi-discipline coordination of engineering and all other functions necessary for project delivery. Office-based duties will also include direct control of all operational and financial management activities to ensure effective project completion, project status reporting and project close-out documentation. Responsible for maintaining schedules for relevant project resources. Proactively identify and communicate risks to project schedules, deliverables and costs. Site-based duties will include being client representative with responsibility for all aspects of work scope implementation in accordance with client and company procedures. Main Responsibilities and Activities: Responsible for the delivery of work scopes, from initial enquiry to final account. Both working alone and contributing to multi-discipline project teams for the purpose of delivering our clients projects including management of and communication with 3rd party suppliers, sub-contractors and EnerMech service departments. Performing onshore and offshore site surveys as necessary to acquire input data. Performing and, where appropriate, leading site work scopes as EnerMech responsible project engineer. Responsible for the collation of project-related documents, such as but not limited to job tenders / costings, project plans, work schedules, work scope implementation methodologies, close-out and certification documentation. Accountable for the accurate completion of purchase requisitions. Responsible for progress chasing where required. Plan, provide for and deliver pre-job briefs and de-briefs for assigned activities. Responsible for ensuring materials, personnel and equipment are fit for purpose, available and dispatched in a timely manner for assigned activities. Responsible for the management, including tracking, control and progress reporting, of all costs associated with assigned activities or work scopes. Control of and issue of documentation to company and client standards. Responsible for drafting and issuing project change documentation capturing scope growth and/or variations. Identify and communicate risks to the project and manage them appropriately. You Are Recognised Qualifications and Experience: Essential: Higher National Diploma in a recognised and relevant engineering discipline or equivalent with a willingness to develop further education. Experience working within the Offshore/Oil and Gas/Energy industry. Preferred: Engineering degree or similar qualification with appropriate experience. Project management qualification. Behaviours and Personal Qualities: Essential: Understands and interprets relevant standards, performs most tasks and requires minimal supervision. Engages team support in making complex decisions (solving complex problems). Interprets procedures within context of the situation and recognises when consultation is required. Recognises and acts upon opportunities within own area of responsibility. Conducts self in a professional manner to minimise conflict. Preferred: Encourages the participation and contribution of other team members. Continually extends range and depth of own skills and knowledge. Questions and confirms understanding of how own work activities support and align with HSE targets and business goals. Looks outside the immediate working environment for ideas. Manages personal time and deals effectively with conflicting demands and priorities. Demonstrates a calm and systematic approach. Understands the role of the "team" and how to contribute to the overall success of the Business Unit. Understands the role of own department and its relationships within EnerMech. Shows sensitivity and good interpersonal understanding. Can see things from the other persons perspective. Offers advice and encouragement to others in support of the best results.

Location: Abu Dhabi, United Arab Emirates We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The role? An exciting new permanent role has arisen for a Senior Contracts Specialist to join our Commercial team here at EnerMech. This role is full time and will be primarily based in our offices in Abu Dhabi. Reporting to the Contracts Manager, you will be a key member of the Commercial Team. You will be primarily responsible for the review, qualification and negotiation of a diverse range of contractual agreements and commercial arrangements in support of our global operations. The role is primarily focused on ensuring that business risks and contractual liability are suitably managed in accordance with the company’s contracting policy. Main duties and responsibilities will include; Providing specialist contract expertise in support of EnerMech’s contracting and tendering activity within AMEC across all of EnerMech’s service lines Draft legal contractual wording for qualifications to client contracts in line with EnerMech Contracting Policies Provide risk reviews and requests for approvals for deviations to EnerMech standard contracting position Providing sound contractual advice as necessary to the business including the Executive and Regional management teams, Business Lines, Supply Chain and Project teams. Formally presenting contractual positions and strategies at regional and board level approval meetings as required Undertaking all contract administration tasks including preparing contractual documentation for execution and the maintaining of complete records. Preparing commercially thoughtful qualifications to contract in alignment with contracting policy and relevant risk factors Engaging with key internal stakeholders in the review of contractual positions and seeking necessary Legal/Tax/Insurance advice and input as may be necessary. Confidently conducting client facing contract negotiations to secure the best possible position for EnerMech in accordance with company procedures and approval levels. Adding value and support in any Project handover / kick off meeting with the operations and project team to ensure project get off to the best possible start. Provide all necessary assistance and support in the early resolution of contractual issues and disputes. Assisting the Contracts Manager in implementing strategic business improvement measures and developing policy and processes. You are? To be successful in this position you will have the following; Be a driven self-starter driven by achieving team success and striving to make improvements. Hold a degree in Law or similar. Proven track record in managing a high volume workload with short turnarounds and proven ability to successfully negotiate mutually agreeable contracts with clients. Experience in working on multi million Dollar complex tenders on a global level. At least 5 years’ previous relevant experience in a similar specialized Contracts role within the oil and gas or construction industries. Although those with relevant transferable experience and skills from other industries and sectors may be considered Proven ability to manage completing workload requirements and ability to prioritise tasks and meet internal and external deadlines Be familiar with negotiating key contractual terms and the intricacies of liability, indemnity and warranty provisions and have an excellent attention to detail A background in commercial and contractual drafting and negotiation Excellent interpersonal skills and be able to communicate and influence persons at all levels Hold a degree in Quantity Surveying or Law or similar EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Buenos Aires, Argentina Sales Executive Do you know your way around modern web-based SaaS and enjoy turning conversations into closed deals? If a fast-moving environment where your work makes a visible difference sounds like your kind of place, we'd like to hear from you. At Codekeeper, you'll manage deals from first outreach to signed contract - qualifying leads, demoing the product, and bringing new customers on board. You'll join a lean, growing team where individual contributions genuinely move the needle. Applications are open for the next two months, and we'll bring the right person on board as soon as we've found them. About the Position As a Sales Executive, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service. Your main tasks will include: Advising customers on potential solutions and building strong relationships through excellent customer service. Preparing email sequences and promptly responding to customer emails in a professional manner. Identifying and contacting new leads through inbound channels, following up via email or phone. A/B testing different approaches to optimize results and improve conversion rates. Conducting online platform demos to showcase our products' benefits and features. Creating and negotiating offers to close deals with potential customers. Upselling to active customers by identifying additional value and benefits. More about Codekeeper: Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What Can You Expect from Us? Enthusiastic and fun colleagues Startup mentality and opportunities Regular team activities and collaborations A mindful onboarding process with ramp-up and learning time A team that listens and values open communication Direct feedback and the opportunity to make a real impact About You You're ready to tackle challenges and have a passion for getting things done. Skills & Experience: 1-2 years of experience in a sales role, with a proven track record of meeting and exceeding targets. Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers. Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions. Comfortable using a variety of technology platforms and tools. Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines. Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure. Enjoy giving online demos. Experience working with diverse companies and industries. How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us. #LI-Remote

Location: Indonesia Product Designer (Figma) Are you a talented designer with a passion for product management? Do you thrive in fast-paced, evolving environments where your ideas and decisions directly influence outcomes? If you're motivated by ownership and the opportunity to make a real impact, this could be the perfect role for you. Codekeeper is accepting applications over the next two months and will appoint the successful candidate as soon as we find the right fit. About the Role As a designer, your main focus will be transforming customer needs into user journeys and creating visually appealing and intuitive interfaces. Your design skills will play a vital role in turning ideas into tangible products that our development team will bring to life. What You’ll Be Doing Translate customer needs into user journeys and design beautiful and intuitive interfaces. Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. Create visual assets and document design guidelines for implementation. Present and effectively communicate designs and deliverables to peers and executives. Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Proficient copywriting skills in English. Strong understanding of color theory and typography. Ability to thrive in a fast-paced, deadline-driven environment. Dedication, enthusiasm, and a sense of humor. Access to a Mac with Figma (or preference for this design tool). Additional Requirements Analysis of user journeys. Working with design systems and symbol libraries. Additional Info Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Romania Software Verification Engineer Are you a talented Software Verification Engineer seeking a challenging and rewarding opportunity? We are looking for a technically skilled professional with a passion for problem-solving and delivering high-quality software. Join us in a dynamic role where creativity, collaboration, and a commitment to excellence are at the heart of everything we do. Applications are open for the next two months, and we will hire the right candidate as soon as we find the perfect fit. Role Description The main focus of this role is to ensure the integrity and reliability of our customers' software through verification processes. This means following the technical documentation provided with each deposit to determine whether a successful build of the software can be achieved, and, where required, performing additional feature testing to confirm the software functions as intended. This role involves analyzing technical documentation, executing successful software builds in various programming languages, and validating software functionality against specified requirements. Key Responsibilities Software Verification Conduct verification of customer software using provided technical documentation Achieve software builds across various programming languages Identify, diagnose, and resolve build issues, ensuring software meets quality standards Perform additional feature testing where required to confirm the built software behaves as documented Technical Analysis and Problem Solving Analyze software requirements and technical documentation to understand build processes and dependencies Collaboration and Communication Communicate effectively with team members and clients to understand requirements and provide updates Continuous Learning and Improvement Stay updated with emerging technologies and programming languages relevant to software verification Contribute to the continuous improvement of verification processes and practices About the Company We were founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For 2+ years of software development experience (beneficial) 2+ years of experience with Linux, Windows and Mac environment fundamentals Basic understanding of popular backend languages (Python, Java, NodeJS and PHP) Prior experience or understanding of database- and server configuration (MongoDB, SQL, MySQL) Prior experience or understanding of Git Basic knowledge of front-end languages HTML, CSS, and JavaScript beneficial Basic knowledge of API configuration beneficial Ability to follow technical build documentation accurately and methodically Experience with various build tools, like (but not specifically) msbuild, webpack, maven, and others of the type beneficial Additional Requirements Technical Expertise: Proficiency in multiple programming languages and software development tools Analytical Skills: Strong ability to analyze technical documentation and identify key requirements Problem-Solving: Excellent problem-solving abilities to diagnose and resolve complex software issues Communication: Effective communication skills, both verbal and written, for collaborating with teams and clients Adaptability: Ability to adapt to various programming environments and quickly learn new technologies Teamwork: Strong team player with the ability to work in cross-functional teams Time Management: Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously Additional Info Job Location: Remote Join us to shape the future of software escrow! How To Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Content Marketing Strategist Codekeeper is looking for a methodical and reliable Content Marketing Strategist with a strong grasp of modern web marketing - and a genuine passion for writing. If you enjoy structure, detailed planning, and working in a fast-paced environment where your content directly drives impact, this role is for you. We are searching for a strong writer who is eager to grow, actively contribute to every marketing initiative, and take ownership of campaigns from concept to execution. You will roll up your sleeves, craft compelling content, and play a hands-on role in shaping our marketing strategy. We are accepting applications for the next two months and will fill the position as soon as we've found the perfect match. About the Role As a Content Marketing Strategist, you'll be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! What You’ll Be Doing Innovate and Navigate: Managing and Creating SEO optimized Content (website, blog, social media etc.) Compiling landing pages Managing and Creating CTA's Writing and analyzing emails (mass, transactional, drips) Managing and Creating gated content and Sales collateral (such as ebooks or infographics) Monitor and adjust content to fit our brands' guidelines Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve: Set project timelines and ensure they are met by coordinating with various teams Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate: Act as the main point of contact for all project stakeholders Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel: Address project-related issues promptly and come up with effective solutions Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence: Ensure all marketing projects are delivered on time, within scope, and within budget Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations Why Codekeeper? Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What You Can Expect Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference About You Strong writing, editing, and proofreading skills Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing Strong project management skills, with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements 3+ years of experience in content and marketing management Experience with HubSpot and Figma is a pre Proficiency in English, covering both written and verbal communication Excellent interpersonal skills Strong organizational skills and analytical thinking. A preference for pragmatism over idealism Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote (#LI-Remote) Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: South Africa Marketing Operations Specialist Codekeeper is looking for a methodical and reliable Marketing Operations Specialist with a strong grasp of modern web marketing strategies and a clear talent for content creation and writing. This role is ideal for someone who thrives on working with structure, careful planning, and precision - yet enjoys a fast-paced environment where high-quality writing drives real impact. You'll play a key role in shaping messaging, supporting campaigns, and ensuring marketing initiatives are executed with consistency and clarity. Our ideal candidate is eager to grow within the industry and ready to actively contribute to every stage of marketing projects. You’re a strong, disciplined writer who’s prepared to roll up your sleeves, craft compelling content, and support campaigns with focus and accountability. We're accepting applications over the next two months and will close the position as soon as we find the right match - so we encourage you to apply early. Role Description As a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there's always a lot going on where you can jump in and make a difference! Key Responsibilities Innovate and Navigate Managing and creating SEO optimized content (website, blog, social media etc.) Compiling landing pages Managing and creating CTAs Writing and analyzing emails (mass, transactional, drips) Managing and creating gated content and sales collateral (such as ebooks or infographics) Monitor and adjust content to fit our brands' guidelines Translate business objectives and strategy into compelling written content for specific audiences Guide and Achieve Set project timelines and ensure they are met by coordinating with various teams Track project performance, specifically to analyze the successful completion of short and long-term goals Communicate and Collaborate Act as the main point of contact for all project stakeholders Ensure effective internal communication and collaboration between marketing, design, sales, and other departments Resolve and Propel Address project-related issues promptly and come up with effective solutions Make critical decisions to ensure project goals are achieved efficiently and effectively Deliver Excellence Ensure all marketing projects are delivered on time, within scope, and within budget Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations More about Codekeeper Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app. What We Offer Passionate and fun-loving colleagues Startup mindset with ample opportunities for growth Regular team activities and gatherings Comprehensive onboarding process with a dedicated ramp-up period A supportive team that values open communication and direct feedback A chance to excel in your career and make a difference What We Are Looking For Strong writing, editing, and proofreading skills Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out) Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing Strong project management skills, with the ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals Additional Requirements 3+ years of experience in content and marketing management Experience with HubSpot and Figma is a pre Proficiency in English, covering both written and verbal communication Excellent interpersonal skills Strong organizational skills and analytical thinking. A preference for pragmatism over idealism Ability to adapt, to manage various tasks and to prioritize effectively Additional Info Job Location: Remote Join us to shape the future of software escrow! How to Apply To apply, use the Apply button on this listing. In your application, tell us how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours, address some of the work we do, and introduce yourself as a colleague. Please note: Applications and follow-ups sent through any other channel, such as our customer website chat, support email or direct messages to team members, won’t be considered. Need an accessibility adjustment to apply? Visit Our Careers Page for how to reach us.

Location: Oakland, CA, United States * Fraud and Phishing Warning * If you are reading this away from the WeVote site, please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you! ⚠️ This is a 100% unpaid volunteer position. There is no salary, stipend, benefits, or promise of future paid employment. About WeVote WeVote is a nonpartisan, volunteer-powered nonprofit using technology to help voters make informed decisions and participate in democracy more easily. We are a Fast Forward nonprofit technology grantee and a fully remote organization made up of 120+ volunteers across the U.S. We build open-source tools used by millions of voters, and we do it with a distributed team of people who care deeply about impact, collaboration, and sustainable volunteering. What Makes This Role Special Work with volunteers from all backgrounds who share your commitment to fair, accessible elections. Learn from experienced mentors through weekly team meetings and regular check‑ins. Make real decisions about who joins our team — your voice matters. (Our recent recruiter helped fill 50+ volunteer roles .) Recruit volunteers across many areas, from high school students to experienced professionals. Build skills that transfer directly to paid recruiting positions. What You’ll Do Your main responsibilities Screen applications and conduct video interviews with potential volunteers. Guide candidates from their first expression of interest through joining our team. Partner with our Talent Acquisition Operations team to create and publish new roles. Share WeVote’s mission and help candidates understand how they can contribute. Suggest improvements to make our recruiting process more welcoming and effective. Work with our team to create volunteer opportunities for people with different skill sets. Skills you’ll develop Learn to use recruiting software and conduct remote interviews. Practice fairly assessing candidates with different backgrounds and skills. Gain experience recruiting for both technical and community‑focused roles. Understand how mission‑driven organizations find and welcome talent. Who We’re Looking For Recruiting professionals with 1+ years of experience , OR recent graduates interested in launching a talent acquisition career. Passionate about using technology to strengthen American democracy. Exceptional written and verbal communication skills. 5–6 hours weekly availability , including one hour for weekly team meetings. Committed to nonpartisan civic engagement and voter empowerment. Located in the United States (required) and comfortable working remotely. We especially value Experience volunteering or organizing in your community (in any capacity). Interest in technology that serves everyone, not just profit. Personal understanding of barriers people face in civic participation. Experience working with people from different backgrounds and communities. What You’ll Gain Professional development •     Real recruiting experience you can highlight in future job applications. •     Mentorship from professionals who invest in your growth. •     Strong recommendations and concrete examples of your contributions. •     Network connections in nonprofit, civic, and technology communities. Personal impact •     Direct contribution to tools that help millions of voters access information. •     Experience building inclusive, welcoming communities. •     Skills in connecting people with meaningful opportunities. •     A role in a transparent, community‑driven movement for democracy. Community connection •     Join volunteers from many different professional and personal backgrounds. •     Monthly opportunities to connect with contributors across the country. •     Exposure to teams working on technology, design, outreach, and advocacy. Our Commitment to Inclusion & Accessibility WeVote is fully volunteer‑driven, and we are proud of our grassroots model. We welcome volunteers of all races, ethnicities, genders, sexual orientations, abilities, ages, income levels, and political perspectives — everyone committed to fair, accessible elections. Whether you’re new to this work or bring years of experience, there’s a place for you. We know that unpaid roles present barriers. We offer flexible hours and encourage open discussion of needed accommodations for technology, time, or work style. If you need support to participate fully, please let us know — we’re committed to working with you. How to Apply Send your resume and a brief note or cover letter describing: •     Why you’re interested in WeVote and our mission. •     A bit about yourself, your background, or interests. •     Any questions you have for us. Don’t worry if your background doesn’t match everything we’ve listed — we value diverse experiences and perspectives. Whether you’re starting your career, changing directions, or looking to use your experience for social good, we want to hear from you.

Location: Intellias Meet your recruiter Yaryna Holynska yaryna.holynska@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Automation Test Engineer (JavaScript) Middle Ukraine Remote APPLY NOW REFER A FRIEND Intellias helps retailers deliver consistent, omnichannel experiences through technology. Join us to develop scalable solutions that drive performance and customer value. What project we have for you We are looking for a motivated, proactive AQA willing to learn new technologies, working in a challenging and fast-paced environment. You will be working in small cross-functional Agile teams responsible for end-to-end development. What you will do Migration of existing test framework to Playwright Independent work in Discovery phase, including setup and conducting sessions with SMEs to document main app flows and transform them into manual and automated test scenarios Perform whole cycle of testing, including functional, regression, smoke, integration, and release validation Manual testing and test documentation of new features and bug fixes Maintain and extend automated test framework What you need for this Technical requirements: 2+ years of web-based automated testing. Commercial experience with Playwright Must Have: Playwright + TypeScript — e2e test development and support, working with the page object model, fixtures, and helpers. Confidence in using DOM-based selectors instead of data-test-id CI/CD — Setting up pipelines, Docker images, secrets management, scheduled triggers, publishing artifacts API — Working with the REST API to setup the test data, authorizing the service account Integration testing – experience testing scenarios with external systems and asynchronous processes (e.g. Oracle, PIM, background jobs, batch processing) Test development — Ability to work with scenario documentation, define manual session criteria, and translate them into step-by-step scenarios Nice to Have: TestRail or other test management tools experience AI Clerk/Claude Code Agent Environment — Experience with AI-powered test generation UniVerse / MultiValue / UniBasic — Basic understanding of Universe POS, AccuTerm Web, and screen navigation Familiarity with MVIS REST API AWS/Cloud Environments — Understanding network topology, VPN, EC2, GitLab runner in VPC Docker — Working with custom images, debugging pipelined containers Soft Skills / Process Skills: Ability to work in a poorly documented system Ability to work independently without supervision Attention to detail when working with positional selectors and fragile terminal text bindings What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Remote; United States; New York; Boston; Washington, D.C. ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, organisational design, performance, and day-to-day people guidance. You'll be the dedicated People Partner for our entire Revenue organisation across North America and LATAM, working closely with the Revenue leadership team to understand their rhythms, challenges, and talent needs deeply. You'll meet proactively with leads and teams, unblock people issues, and help architect the organisation ahead of scale, with Employee Relations and employment counsel on hand when cases need them. This is a high-impact role for someone who can context-switch quickly, advise with confidence, build trust across functions, and bring clarity and calm to fast-moving environments. YOU WILL - Act as the dedicated People Partner for Revenue across North America and LATAM, owning the people agenda for the organisation end to end. - Partner deeply with the Revenue leadership team to improve team health, performance, talent density, and organizational clarity. - Run proactive 1:1 sessions with leads, surfacing issues early and guiding leads through People challenges and change. - Lead organisational design for Revenue as it scales, advising on spans and layers, team structures, staffing needs, capability gaps, and succession planning. - Support key People programs (performance reviews, engagement, recognition, and lead enablement) for the Revenue org. - Collaborate with Employee Relations and employment counsel on investigations, complex performance cases, and early-stage ER issues, escalating at the right time. - Identify patterns across teams and regions and turn them into insights, frameworks, or new People initiatives that help us scale smoothly. - Partner closely with the Revenue People Partner for International to compare themes and surface them upwards to our CRO. - Partner with People Ops & Compliance teams to support terminations, mobility, local requirements, and compliance-heavy workflows across North America and LATAM. REQUIREMENTS - Experience supporting senior leaders and teams through the full range of people topics: performance, relations, coaching, growth, restructuring, and organizational design. - Hands-on organizational design experience, including spans and layers, team structures, and succession planning. - Experience guiding leaders and teams through change, such as restructures, team moves, or new ways of working. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Comfortable working alongside Employee Relations and employment counsel on sensitive cases. - Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information. - Comfortable owning both strategic partnership and hands-on execution, as the dedicated People Partner for North America and LATAM. Experience partnering with teams in North America and LATAM, or an understanding of how People practices and employment norms differ across those regions, is a plus. Location This role is remote-first, so it can be executed from anywhere in on the East Coast USA #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Dublin; New York; London ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early. As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time. This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working. This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments. YOU WILL - Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners. - Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome. - Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal. - Partner with in-house employment counsel and, when necessary, outside counsel to assess risk. - Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time. - Keep the case log and report on patterns, risks, and trends by team, region, and case type. - Build playbooks, templates, and training that raise lead capability and cut avoidable cases. - Build out a self-serve ER flow for leads, so that common ER cases become scalable. - Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows. REQUIREMENTS - Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel. - Skilled in writing clear, defensible documentation and coaching leads through hard conversations. - Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour. - Comfortable building process as well as running cases, as the ER function is still being built. - Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus. LOCATION This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Answer incoming customer calls during peak times when the Australian team is busy. Respond to customer emails and support tickets within the help desk.

Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to build and lead a high-performing Deployment Strategist team that helps n8n's enterprise customers turn automation opportunities into measurable business impact. You'll own the methodology that drives successful Forward Deployed Engineering (FDE) engagements, accelerating customer adoption, getting high-value workflows into production, and enabling customers to become independent builders. To achieve this, you'll focus on four key areas: BUILD & LEAD THE DEPLOYMENT STRATEGIST TEAM - Hire, onboard, and coach a team of Deployment Strategists who partner with Forward Deployed Engineers to deliver high-impact customer engagements. - Set a high bar for executive discovery, ROI definition, change management, and customer handovers, ensuring consistent delivery quality across the team. - Stay hands-on by leading customer engagements yourself while building the team, creating a culture of ownership, continuous learning, and customer impact. OWN & SCALE THE DEPLOYMENT METHODOLOGY - Build and continuously improve our four-phase engagement methodology (Define, Identify, Co-build, Handover), including ROI frameworks, discovery guides, opportunity assessments, and handover templates. - Partner with CSMs, AEs, and Sales leadership to identify and qualify high-impact customer opportunities, define clear success criteria, and scope the right engagement model. - Turn learnings from workshops, hackathons, on-site builds, and staff augmentation engagements into repeatable playbooks that scale across FDE, Customer Success, and partner teams. DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES - Lead executive discovery and ROI conversations to align customer stakeholders on high-value automation opportunities, success metrics, and organizational change. - Measure engagement success through workflows deployed to production, customer adoption improvements, and measurable business outcomes, rather than services delivery alone. - Ensure seamless handovers to Customer Success Managers and provide CS and GTM leadership with visibility into engagement results, customer ROI, and expansion opportunities. SCALE DELIVERY QUALITY & CROSS-FUNCTIONAL COLLABORATION - Partner with the Partner Delivery Manager and Partnerships teams to ensure external delivery partners follow the same engagement methodology and quality standards. - Help define readiness, certification, and quality expectations for partner Deployment Strategists to enable consistent customer experiences at scale. - Work closely with FDEs, Product, and Engineering to turn customer feedback, technical gaps, feature requests, and custom integration needs into actionable product insights. REQUIREMENTS MUST-HAVES - 🤝 Enterprise Customer Experience: You have 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation, or customer success within a software company. - 🌟 People Leadership: You have 2+ years of experience leading, coaching, and developing customer-facing teams, with a track record of building high-performing teams. - 🚀 0-to-1 Builder Experience: You've built or scaled a deployment, implementation, or professional services function and know how to create structure and repeatable processes in an evolving environment. - 💼 Executive Stakeholder Management: You're experienced in leading executive discovery, building compelling ROI cases, and securing buy-in from multiple stakeholders within enterprise organizations. - 🛠️ Technical Fluency: You're comfortable discussing workflow automation, integrations, and AI use cases with technical stakeholders and collaborating closely with engineers without needing to write code yourself. - 📊 Operational Excellence: You know how to define success metrics, build scalable methodologies, and turn customer engagement learnings into actionable playbooks. - 🎯 Customer Outcome Mindset: You're focused on driving measurable customer adoption and long-term value, rather than simply delivering projects or completing engagements. NICE-TO-HAVES - ⚡ Automation Platforms: You're familiar with n8n or other workflow automation, integration, or low-code platforms. - 🔄 Change Management: You have experience helping enterprise organizations drive adoption, navigate organizational change, and embed new technologies into their ways of working. - 🤝 Partner Ecosystems: You've worked with systems integrators, consulting firms, or external delivery partners to deliver customer implementations or technical engagements. Why join us? At n8n, you'll have the opportunity to build a brand-new function at the heart of how we scale enterprise customer adoption. You won't just manage a team — you'll shape how we engage customers, demonstrate the value of automation, and turn high-impact use cases into production workflows that drive lasting business outcomes. You'll work closely with leaders across Customer Success, Sales, Product, and Engineering, with significant visibility and influence over our enterprise growth strategy. As one of Europe's fastest-growing startups, we offer the opportunity to build from the ground up, experiment with new approaches, and create a scalable deployment model that helps customers become independent, successful builders. You'll join a supportive, remote-first team that values autonomy, collaboration, and continuous learning, where your impact will be visible from day one. Sound like a challenge you're excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to build and lead a high-performing regional Forward Deployed Engineering (FDE) team that accelerates enterprise customer adoption by turning high-impact automation use cases into production-ready workflows. You'll own technical delivery quality, team development, and regional execution, while staying hands-on and empowering customers to become independent, successful builders. To achieve this, you'll focus on four key areas: BUILD & LEAD A HIGH-PERFORMING FDE TEAM - Hire, onboard, and coach Forward Deployed Engineers across your region, partnering closely with Deployment Strategists to deliver high-impact customer engagements. - Set and maintain a high technical quality bar for production workflows, custom nodes, integration architectures, and customer-facing delivery. - Manage regional team capacity, workload, and staffing while staying hands-on with customer engagements and supporting your team's technical development. OWN REGIONAL DELIVERY & CUSTOMER OUTCOMES - Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships, focusing resources on high-value accounts, strategic adoption opportunities, and at-risk renewals. - Qualify and scope customer engagements, selecting the right mix of internal FDEs and delivery partners while ensuring clear success criteria, technical ownership, and timelines. - Drive measurable customer outcomes through production-ready workflows, increased adoption, and seamless handovers to Customer Success Managers, while reporting regional results and expansion signals to leadership. ENABLE CUSTOMERS & SCALE TECHNICAL EXCELLENCE - Champion a customer-first delivery approach where customers build alongside FDEs, develop technical confidence, and become capable of maintaining and scaling their own automations. - Create and continuously improve reusable technical assets, including workflow templates, reference architectures, workshop materials, and hackathon playbooks. - Capture learnings from customer engagements and turn them into scalable best practices that improve delivery quality and consistency across the global FDE team. DRIVE PARTNER QUALITY & CROSS-FUNCTIONAL COLLABORATION - Collaborate with regional partner managers and the Partner Delivery Manager to ensure partner-led engagements meet n8n's technical and delivery standards. - Support partner technical readiness, certification, and quality reviews to build a reliable regional ecosystem of delivery resources. - Work closely with Product and Engineering to translate customer feedback, integration gaps, feature requests, and custom node needs into actionable priorities, balancing reusable product improvements with customer-specific solutions. REQUIREMENTS MUST-HAVES - 🛠️ Technical Customer-Facing Experience: You have 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company. - 🌟 Technical Leadership: You have 2+ years of experience leading and coaching technical teams, with a track record of developing talent and raising the bar for customer-facing technical delivery. - ⚡ Automation & Integration Expertise: You have hands-on experience with workflow automation, integration platforms, or low-code tools and can confidently design and troubleshoot complex automation solutions. - 🏗️ Enterprise Technical Delivery: You're experienced in building production-ready workflows and integrations, with a strong understanding of APIs, authentication, data handling, security, and enterprise architecture considerations. - 🤝 Cross-functional Collaboration: You're comfortable working across Sales, Customer Success, Product, Engineering, and Partnerships to align priorities, manage expectations, and make thoughtful trade-offs. - 🎯 Customer Outcome Mindset: You know how to balance technical excellence with business impact, identify high-value use cases, and empower customers to become self-sufficient rather than dependent on ongoing services. - 🚀 Player-Coach Mentality: You enjoy staying close to the technology and customer challenges while building a high-performing team, creating repeatable processes, and scaling delivery in a fast-moving environment. - 🌍 Regional Availability: You're based in the relevant region (EMEA or North America) and comfortable traveling to customer sites when needed. NICE-TO-HAVES - 💻 n8n Expertise: You're familiar with n8n or similar workflow automation and low-code platforms, ideally with experience building complex production workflows. - 🤝 Partner Ecosystems: You have experience working with systems integrators, technical consulting partners, or external delivery teams to deliver enterprise customer engagements. - 🌱 0-to-1 Team Building: You've helped establish or scale a regional technical delivery team, including hiring, defining processes, and building a strong team culture from the ground up. Why join us? At n8n, you'll have the opportunity to build and shape a regional Forward Deployed Engineering team at a pivotal moment in our enterprise growth journey. You won't just lead engineers — you'll help define how we deliver technical excellence, accelerate customer adoption, and turn ambitious automation ideas into real business outcomes. You'll combine hands-on technical work with people leadership, working closely with Customer Success, Sales, Partnerships, Product, and Engineering to influence how we scale customer delivery across your region. Your work will directly contribute to getting more workflows into production, helping customers become independent builders, and creating scalable technical practices that benefit our global FDE organization. You'll join one of Europe's fastest-growing startups and a supportive, remote-first team that values autonomy, experimentation, collaboration, and continuous learning. Sound like a challenge you're excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details Test Engineering Manual Test Engineer Senior Ukraine Remote APPLY NOW REFER A FRIEND Build the next generation of digital banking for 18M users. We are looking for a Senior General QA, focused mainly on manual mobile testing with solid automation knowledge. You will ensure the quality of customer-facing changes for a leading Ukrainian bank, validating mobile functionality end-to-end across mobile and web applications, APIs, and integrations. The platform is powered by an enterprise-grade, AWS-based, service-oriented backend with multiple databases and complex integrations—requiring strong attention to reliability, security, performance, and high availability. This is a transformation-scale environment where your testing and quality decisions directly affect millions of customers. Expect real ownership, complex challenges, and measurable impact. What project we have for you This project is focused on evolving an enterprise-grade digital banking platform for a leading Ukrainian bank serving ~18 million customers. The ecosystem includes a customer-facing mobile application and web channels, supported by a service-oriented backend running on AWS with modern technologies and native managed services. What you will do ·Test mobile application and web solutions (with mobile as the priority). ·Contribute to test strategy based on identified customer quality expectations and plan testing activities · Design test scenarios for features with any level of complexity and involve all relevant testing types to ensure comprehensive and accurate testing · Actively apply experience-based and complex requirements-based test design techniques · Set up software quality and testing process quality metrics · Identify project and product quality risks, monitor, control them, and build response strategies · Estimate the time and effort required for test execution, considering factors such as project complexity, scope, and resources availability · Execute testing activities using relevant tools to enhance the effectiveness and efficiency of testing · Prepare Test Summary Reports that accurately summarize the results of testing efforts and presenting them to stakeholders What you need for this Required Skills 5+ years of hands-on experience in Quality Assurance (2+ years of commercial experience in mobile application testing) Understanding of key QA metrics, interpreting and analysing them to identify areas for improvement Proficiency in developing and maintaining traceability matrixes and testing guidelines to ensure accurate and consistent testing outcomes Ability to troubleshoot, debug and diagnose problems that arise during testing of the software on the target platform (WEB/Desktop/Mobile/Embedded) Understanding of Android and iOS platforms (AOS/iOS), including device-level troubleshooting. Understanding of mobile OS architecture and platform-specific behaviors; ability to explain and apply platform differences in testing strategy. High-level mobile testing expertise: strong understanding of mobile-specific testing approaches, risks, and quality criteria (app lifecycle, background/foreground behavior, permissions, notifications, network variability, device fragmentation, OS versions), understanding of Android and iOS platforms (AOS/iOS) Practical experience with device-level troubleshooting and advanced testing setups: ADB usage (Android) and working with device logs (e.g., logcat, crash logs); OS-level testing configurations (e.g., limiting background processes, power/battery constraints, network constraints, developer options) Strong skills in traffic analysis and debugging: Experience with sniffers/proxy tools such as Charles, Proxyman, Fiddler (or equivalents); Ability to capture, analyze, and validate network requests/responses and troubleshoot issues Hands-on experience with at Test management tools Solid practical experience in testing APIs using Postman, Swagger, DevTools; clear understanding of REST and client–server architecture principles. Experience with traffic/proxy and debugging tools: Proxyman, Fiddler (or equivalents). Knowledge of version control systems and Continuous Integration/Continuous Deployment tools, Linux CLI Knowledge of SQL and the ability to write queries to verify data in the application Knowledge of test management tools and ability to maintain traceability matrices and testing guidelines. Hands-on automation experience: tools such as Appium, TestNG, Selenide and programming languages Java and/or Kotlin. Will be a Plus Excellent interpersonal and cross-culture communication skills Practice experience with noSQL Experience with at least one common DBs (Apache CouchDB, Couchbase, MongoDB, etc.) Experience with AWS/Azure/GCP services Ability to apply test design techniques in practice (equivalence partitioning, boundary values, decision tables, state transition, pairwise, exploratory), ideally with real product examples (e.g., banking flows). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Mobile