Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Ranking Platform team builds and runs the services that coordinate contextualized and personalized ranking on Reddit. We build infrastructure, including a scatter-gather ranking coordination service, feature indexes, and scalable data pipelines that power personalized feeds, search, and other Reddit products. We partner closely with machine learning engineers who develop and productionize models, and with ML Platform teams that build inference and training services and feature stores.
Our team mantra is “Intention over Attention.” We help users fulfill their intention for visiting Reddit by connecting them with relevant content and communities. We are a team of builders who value impact, personal growth, openness, and kindness.
How You’ll Have Impact
As Engineering Manager for Ranking Platform, you will lead the team building a robust, scalable, reliable, and performant ranking and indexing platform. You will partner with senior engineers, backend architects, product managers, and ML leaders to translate product needs into a clear platform strategy and deliver it from ideation through production.
You will be accountable for the team’s health, growth, execution, and operational excellence. Working with technical leaders, you will guide architecture and investment decisions, improve the experience of teams building on the platform, and balance new capabilities with reliability, latency, and infrastructure cost.
What You’ll Do
Lead: Set the team’s direction and roadmap with senior engineers and partner teams. Select, scope, and deliver high-impact initiatives that evolve the ranking coordination services, ML indexes, and data pipelines supporting Reddit’s feeds and discovery experiences.
Build: Hire, onboard, and develop a high-performing engineering team. Set clear expectations, provide actionable feedback, manage performance, and create growth opportunities for engineers at different career stages. Maintain direct feedback loops with engineers using the platform, and use their feedback and adoption patterns to guide investment.
Amplify: Coach engineers and technical leaders, delegate meaningful ownership, and build a culture of technical excellence, inclusion, and knowledge sharing. Protect engineers’ focus time by removing blockers, reducing unnecessary interruptions and keeping processes lightweight.
Deliver: Turn multi-quarter platform investments into achievable milestones. Manage dependencies and risks, communicate tradeoffs and progress, and adapt priorities as partner and business needs evolve.
Operate: Drive operational excellence through incident response, blameless postmortems, observability, safe rollouts, and proactive system hardening. Establish clear reliability and performance goals and use them to guide investment. Plan realistically for on-call work and unexpected requests, make reprioritization explicit and address unsustainable operational load.
Collaborate: Build strong partnerships with Feed, Search, Ads, ML Platform, and infrastructure teams. Align roadmaps, resolve competing requirements, and make platform capabilities easier to adopt and operate.
Evolve: Guide architectural improvements and engineering best practices that make ranking systems more efficient, maintainable, and scalable. Create space for experimentation and continuous learning while holding a high bar for production readiness, spotting unnecessary complexity and recognizing where simplification or consolidation would improve maintainability and help teams work more effectively.
What We’re Looking For
5+ years of people management experience leading high-performing engineering teams, including hiring, coaching, career development, and performance management.
7+ years of experience building large-scale backend distributed systems, including substantial experience developing and shipping production software.
Experience leading teams or major initiatives in ML infrastructure, recommendation or ranking systems, indexing, or streaming and batch data pipelines.
Strong technical judgment in high-throughput platform services and APIs, with the ability to guide tradeoffs among reliability, latency, scalability, data freshness, and cost alongside senior engineers.
A track record of defining technical direction and delivering platform initiatives across multiple quarters and teams, with clear prioritization and measurable outcomes.
Experience improving production operations through deployment automation, monitoring, system diagnosis, incident management, and reliability engineering.
High empathy, excellent organizational and communication skills, and the ability to build consensus across engineering and product teams. You can explain complex technical decisions to technical and non-technical audiences and lead effectively in a distributed environment.
Experience with Go or Python; Kubernetes, Docker, AWS, or GCP; data systems such as Redis, Postgres, Memcached, Solr, or Milvus; and streaming frameworks such as Apache Beam or Flink is a plus.
BS degree in Computer Science, a similar technical field, or equivalent practical experience.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Prague, Czech Republic
Workplace: Hybrid
Labour is one of the largest cost areas across Rohlik Group, and external workforce services are critical to the daily performance of our fulfilment centres and warehouses.
As we continue to scale across Europe, we are establishing a dedicated Labour Procurement role within Group Procurement to bring stronger commercial ownership, transparency and consistency to this strategically important category.
We are looking for a Labour Procurement Manager who will own the sourcing and commercial strategy for external workforce services across the Czech Republic, Germany, Austria, Hungary and Romania. You will report to the Head of Group Procurement.
This is a build role, not an inherit role. You will shape the category strategy together with the Head of Group Procurement and then own its execution: running tenders and negotiations, establishing the commercial governance and introducing scalable, data-driven and AI-supported procurement processes.
Your work will have a direct impact on operational continuity, cost efficiency and the performance of our fulfilment centres.
WHY THIS ROLE IS EXCITING
- You will take ownership of one of Rohlik Group’s largest and most business-critical spend categories.
- You will build a new Group procurement function and shape how external workforce services are sourced and managed across five markets.
- Your work will have a direct impact on operational continuity, cost efficiency and the performance of our fulfilment centres.
- You will lead high-value tenders and negotiate directly with senior executives of staffing and workforce providers.
- You will work at the intersection of Finance, Operations and HR, with significant visibility across Group and local leadership.
- Rohlik is an AI-first company, giving you the opportunity to introduce automation, analytics and AI-supported tools across sourcing, contracting and supplier management.
WHAT WE EXPECT FROM YOU
- Own and execute the Group’s procurement strategy for external workforce services supporting our fulfilment centres and warehouses across all markets.
- Run tenders and lead negotiations at executive level; contract through the Group’s standard procurement and contract management tooling.
- Own the commercial architecture and cost governance of the category: benchmark provider pricing across markets and sites, drive cost transparency, and deliver measurable savings against a spend baseline you establish.
- Establish supplier performance management: service levels, quality, and delivery against contract, with regular scorecard reviews with providers and internal stakeholders.
- Embed AI, digital procurement tools, and analytics to create full visibility of category spend and automate sourcing and contract lifecycle processes.
- Monitor provider market trends, labour regulation, and pricing across CEE and DACH to future-proof the Group’s operations.
WHAT WE LOOK FOR
- 5+ years in procurement, category management or a commercial role, ideally with exposure to agency labour, temporary staffing or outsourced services.
- Proven track record running large tenders and negotiating labour or service contracts at executive level.
- Strong commercial and analytical skills: you think in unit cost, service levels and total cost, not just contract value.
- Ownership and autonomy: you set your own priorities, move work forward without close supervision and know when to escalate.
- Strong command of AI and digital tools in procurement, including automation, analytics and contract management systems.
- Excellent stakeholder management: you will operate between Operations, HR, Finance, and provider executives, often with conflicting interests.
- English is required (C1+); Czech or Slovak is an advantage.
- Nice to have: Working knowledge of temporary agency work legislation and labour cost mechanics; comfort operating across CEE and DACH regulatory environments.
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
Labour is one of the largest cost areas across Rohlik Group, and external workforce services are critical to the daily performance of our fulfilment centres and warehouses.
As we continue to scale across Europe, we are establishing a dedicated Labour Procurement role within Group Procurement to bring stronger commercial ownership, transparency and consistency to this strategically important category.
We are looking for a Labour Procurement Manager who will own the sourcing and commercial strategy for external workforce services across the Czech Republic, Germany, Austria, Hungary and Romania. You will report to the Head of Group Procurement.
This is a build role, not an inherit role. You will shape the category strategy together with the Head of Group Procurement and then own its execution: running tenders and negotiations, establishing the commercial governance and introducing scalable, data-driven and AI-supported procurement processes.
Your work will have a direct impact on operational continuity, cost efficiency and the performance of our fulfilment centres.
WHY THIS ROLE IS EXCITING
- You will take ownership of one of Rohlik Group’s largest and most business-critical spend categories.
- You will build a new Group procurement function and shape how external workforce services are sourced and managed across five markets.
- Your work will have a direct impact on operational continuity, cost efficiency and the performance of our fulfilment centres.
- You will lead high-value tenders and negotiate directly with senior executives of staffing and workforce providers.
- You will work at the intersection of Finance, Operations and HR, with significant visibility across Group and local leadership.
- Rohlik is an AI-first company, giving you the opportunity to introduce automation, analytics and AI-supported tools across sourcing, contracting and supplier management.
WHAT WE EXPECT FROM YOU
- Own and execute the Group’s procurement strategy for external workforce services supporting our fulfilment centres and warehouses across all markets.
- Run tenders and lead negotiations at executive level; contract through the Group’s standard procurement and contract management tooling.
- Own the commercial architecture and cost governance of the category: benchmark provider pricing across markets and sites, drive cost transparency, and deliver measurable savings against a spend baseline you establish.
- Establish supplier performance management: service levels, quality, and delivery against contract, with regular scorecard reviews with providers and internal stakeholders.
- Embed AI, digital procurement tools, and analytics to create full visibility of category spend and automate sourcing and contract lifecycle processes.
- Monitor provider market trends, labour regulation, and pricing across CEE and DACH to future-proof the Group’s operations.
WHAT WE LOOK FOR
- 5+ years in procurement, category management or a commercial role, ideally with exposure to agency labour, temporary staffing or outsourced services.
- Proven track record running large tenders and negotiating labour or service contracts at executive level.
- Strong commercial and analytical skills: you think in unit cost, service levels and total cost, not just contract value.
- Ownership and autonomy: you set your own priorities, move work forward without close supervision and know when to escalate.
- Strong command of AI and digital tools in procurement, including automation, analytics and contract management systems.
- Excellent stakeholder management: you will operate between Operations, HR, Finance, and provider executives, often with conflicting interests.
- English is required (C1+); Czech or Slovak is an advantage.
- Nice to have: Working knowledge of temporary agency work legislation and labour cost mechanics; comfort operating across CEE and DACH regulatory environments.
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
#LI-NV1
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Japanese
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
German
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Dutch
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: United States
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to CO-Founder. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: Kyiv, Ukraine
We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team.
The candidate must be based in Kyiv.
The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes.
Provide technical assistance, incident resolution, and request fulfillment for local and remote users
Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning
Oversee user account provisioning, role based access, and Active Directory and identity system maintenance
Monitor, update, and maintain office servers, workstations, and local network equipment
Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis
Maintain up to date IT documentation, inventory records, and adherence to corporate security policies
1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair
Strong troubleshooting skills across Windows OS
Basic knowledge of macOS and Linux
Experience administering Windows Server 2019, 2022, or 2025
Experience with Active Directory and GPO
Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT
Pre Intermediate English for written documentation and basic workplace communication
Hands on experience with VMware ESXi, Hyper V, or Proxmox
Familiarity with PowerShell for routine administrative tasks and system automation
Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control
Exposure to Zabbix, Grafana, or ELK and Elastic Stack
Intermediate English or higher for cross team collaboration with international colleagues
juniorKyiv, Ukraine; The candidate must be based in Kyiv
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Mexico; Serbia; Brazil; Spain; Ecuador
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to CO-Founder. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Our client is looking for an experienced
Head of Finance / CFO
to take full ownership of the company's financial operations, reporting, and strategic financial planning. This person will build and manage all core financial models, ensure financial accuracy, and provide the founders with clear, reliable insights into the business's financial performance.
Responsibilities
Unit Economics:
Build and maintain financial models for CAC, CAC targets, and LTV, specifically for a subscription-based business.
Financial Reporting:
Own and manage the company's core financial statements, including P&L, cash flow, and cash flow forecasting.
Financial Modeling:
Develop, maintain, and update all core financial models on a weekly basis to ensure accuracy and provide visibility into business performance.
Expense Management:
Monitor operating expenses (OpEx), identify cost-saving opportunities, and negotiate with vendors to reduce business expenses.
Payment Management:
Oversee and process payments to business partners, including 3PLs and manufacturers, while establishing clear approval processes and improving payment terms.
Founder Reporting:
Prepare weekly financial reports for the founders, providing clear insights into key financial metrics, cash flow, and overall business performance.
Financial Strategy:
Work closely with the founders to improve financial visibility, optimize unit economics, and support strategic business decisions.
Requirements
Proven experience in a senior finance leadership role, such as Head of Finance, Finance Director, or CFO.
Strong financial experience within
DTC e-commerce businesses, particularly subscription-based brands
.
Proven track record of building CAC, CAC target, LTV, P&L, and cash flow models from scratch.
Deep understanding of financial planning, analysis, forecasting, and business performance metrics.
Strong understanding of DTC business operations and how marketing, customer acquisition, fulfillment, and operational costs impact profitability.
Experience managing vendor relationships, payment processes, and operating expenses.
Ability to independently own the finance function and communicate financial insights clearly to founders.
Highly detail-oriented, analytical, and comfortable working in a fast-paced business environment.
Must be willing to work in
EST business hours.
First 90-Day Expectations
Build and establish reliable CAC, CAC target, and LTV models.
Develop the company's P&L, cash flow, and cash flow forecasting models.
Establish a consistent weekly financial reporting process for the founders.
Take ownership of partner payments and implement a clear approval workflow.
Identify opportunities to reduce OpEx and negotiate better vendor terms.
Ensure all core financial models are accurate, fully operational, and trusted by the founders
Benefits
Competitive salary in USD
Fully remote
Location: Los Angeles, USA
As an Animation Artist Intern at Riot, you will bring champions and characters to life through classic animation principles and body mechanics. You will create high quality animations for a diverse and rapidly growing universe, including bipeds, quadrupeds, and creatures. A great reel will showcase a variety of body types, a diverse selection of action oriented game-related animation, and a strong foundation in the principles of animation, including weight, anticipation, and impact. Also working to expand our current content pipeline, you will collaborate with designers and artists to develop new features and technologies. Your craft expertise will breathe life into iconic and beloved characters for players.
In your application, you will select which product you prefer to apply for:
Teamfight Tactics
As an Animation Artist Intern on Teamfight Tactics, you will animate a large variety of things, ranging from champions (old and new), creatures, and even props! Your animations will have to consider how to synthesize both animation principles and the needs of strict gameplay requirements. Throughout development you will be hand-keying/editing animations in Maya, learning about League’s proprietary game engine, and implementing assets within the Unreal Game Engine. Throughout the internship you will have an onboarding partner and a team supporting you through our set development.
League of Legends
As an Animation Artist Intern on League, you will focus on champion animation. You will collaborate with animators on character lore, their motivations, and incorporate their core identity with project requirements to create impactful character performances. Your animations will be hand keyed in Maya using classic animation principles. You will also be responsible for implementation within our proprietary game engine. Throughout the process you will have an onboarding partner and a mentor to guide you through our development process.
Responsibilities:
Create high quality animations for a diverse and expanding universe, including bipeds, quadrupeds, and monsters
Help develop new features and technologies to expand the content pipeline
Collaborate with designers and artists to create animation assets that fulfill the requirements of the project’s game and visual design
Recognize areas of opportunity and help other animators level up to AAA-title-standards
Consistently meet project deadlines in a timely manner without compromising artistic integrity
Balance craft and product feedback with a strong empathy and focus on player value
Consistently communicate by proactively collaborating, directing next steps, and providing clear goals and outcomes to your team
Required Qualifications:
Currently enrolled in a college, university or non degree program
Available to work full-time hours for 10-12 weeks
Authorized to work in the U.S.
Experience with action and combat based animations showcasing locomotion cycles for characters and creatures of diverse shape and size (bipeds, quadrupeds, etc.)
Experience with Maya
Desired Qualifications:
Gaming specific animations through professional or personal work
Experience w/ Unreal Engine and Animation Blueprints
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
General Portfolio Advice:
Please limit application submission to 1 role. You will automatically be considered for similar roles based on your portfolio
Online format is preferred (Artstation, personal websites, etc.)
If you have private work that is under NDA, please include the password in your application. Otherwise, we recommend you do not password protect your portfolio
Test that your Portfolio or reel is accessible. Please include access to your portfolio on your resume in addition to the application form in case the link breaks
Ensure your portfolio showcases your best work
Fan Art? Sure! It shows your versatility as it relates directly to our art style
Depending on the role, immersing yourself in the game to get the feel, tone and look can go a long way for your portfolio
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.48
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
What You Will Be Doing
Own the monthly expense review: consolidate actuals, map vendors to the chart of accounts, analyse variances and turn them into clear conclusions for management
Own headcount and staff cost reporting: consolidate HR, payroll and recruiting data, track plan vs actual and the run-rate effect of hiring
Run the budget and quarterly forecast collection with 15+ budget owners: templates, consolidation, checks and follow-ups
Review incoming costs daily, flag what is unusual or out of budget, and help budget owners stay within plan
Automate recurring reports and build reliable data flows from source systems into our models and dashboards
Support system changes from the finance side: data checks during the move to a new procurement tool, HR system and ATS
Take on new areas that are not covered today, such as travel cost analytics and reimbursement budgets
Spot problems and opportunities in the data before anyone asks, and come with a proposal, not only a finding
Who You Are
3+ years in FP&A, financial planning or business finance, ideally in a fast-growing tech or fintech company
Strong command of Excel or Google Sheets; you build models that others can follow and trust
Comfortable with SQL and large datasets; you can combine data from several systems and reconcile it to the source
Experience with budgeting, forecasting, cost analysis and, ideally, headcount and staff cost planning
You work independently: you take a task, structure it, ask the right questions and deliver it with little guidance
You see beyond the task: you ask what the numbers mean for the business and suggest what to do next
Clear communicator in English, in writing and with non-finance stakeholders
Nice to Have
Experience with Power BI or similar BI tools, Databricks or Python
Experience with Exact, NetSuite, Zip, Personio, HiBob or Remote
Multi-entity experience across European countries
Experience automating finance processes or implementing finance systems
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
What You Will Be Doing
Own the monthly expense review: consolidate actuals, map vendors to the chart of accounts, analyse variances and turn them into clear conclusions for management
Own headcount and staff cost reporting: consolidate HR, payroll and recruiting data, track plan vs actual and the run-rate effect of hiring
Run the budget and quarterly forecast collection with 15+ budget owners: templates, consolidation, checks and follow-ups
Review incoming costs daily, flag what is unusual or out of budget, and help budget owners stay within plan
Automate recurring reports and build reliable data flows from source systems into our models and dashboards
Support system changes from the finance side: data checks during the move to a new procurement tool, HR system and ATS
Take on new areas that are not covered today, such as travel cost analytics and reimbursement budgets
Spot problems and opportunities in the data before anyone asks, and come with a proposal, not only a finding
Who You Are
3+ years in FP&A, financial planning or business finance, ideally in a fast-growing tech or fintech company
Strong command of Excel or Google Sheets; you build models that others can follow and trust
Comfortable with SQL and large datasets; you can combine data from several systems and reconcile it to the source
Experience with budgeting, forecasting, cost analysis and, ideally, headcount and staff cost planning
You work independently: you take a task, structure it, ask the right questions and deliver it with little guidance
You see beyond the task: you ask what the numbers mean for the business and suggest what to do next
Clear communicator in English, in writing and with non-finance stakeholders
Nice to Have
Experience with Power BI or similar BI tools, Databricks or Python
Experience with Exact, NetSuite, Zip, Personio, HiBob or Remote
Multi-entity experience across European countries
Experience automating finance processes or implementing finance systems
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Develop the consultant strategy within your territory
Identify opportunities to better articulate the Lyra value story to consultants and take initiative to work with cross functional partners to better support consultants
Own relationship management for select consulting firms, including reaching out to develop new relationships and nurturing existing relationships
In support of building pipeline, schedule and coordinate meetings/events with consultants, including virtual and in-person 1:1s, group meetings and events, and evaluation of sponsorship opportunities
Support sales team to progress pipeline, including backchanneling with consultants for new opportunities and upsells
Support Customer Success with renewals where consultants are influencing the renewal, including high revenue renewals and those at risk
Serve as the partnership owner for select consulting firms and establish new partnerships
Partner with other cross-functional teams to deliver on Go To Market goals, including the marketing team for collateral development and event planning, product, legal, enablement team, etc.
Qualifications
8+ years experience specifically in the employee benefits industry as a benefits consultant or buyer or related vendor consulting relations role (mental health experience a plus)
Deep and strong industry relationships and network of consultants
Strong project management skills, with an ability and desire to be effective within a fast-paced, fluid environment often with competing priorities
Strong interpersonal, relationship-building and listening skills, with a natural consultative style
The ability to collaborate, communicate and build rapport at all levels within the organization
Exceptional communication skills, both written and verbal, with experience advising, presenting to and persuading senior corporate personnel
Enthusiasm for working collaboratively with highly-talented professionals
Strong critical thinking and analytical skills
Bachelor’s degree (BS/BA)
Ability and willingness to travel frequently
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Regional Director, Consulting Relations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $157,243 - $216,196.75. The base salary is determined by role and level, and the base salary will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for commission payments.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Remote, USA
About the role
Chime is building a world-class Member Services organization, and the quality of that experience starts long before a member ever reaches an agent. It starts with how well that agent was trained. We're creating this role to raise the bar on two things at once: how consistently training gets delivered across our partner network, and how accountable our BPO partners are for delivering it well. As our Sr. Training Lead, you'll own training governance for Operations and Member Experience, spend real time in the classroom at our vendor sites training new hire agents yourself, and hold our partners' training teams to a higher standard than they've been held to before.
This is a new role on our Learning, Training, and Content Operations team. It's remote, with approximately 30% domestic and international travel to our BPO partner sites.
In this role, you can expect to
Own training execution across our lines of business, ensuring BPO trainers are facilitating our programs and content as expected, that agents are receiving the support they need during new hire training, that agents are completing training on time, and provide feedback to the Learning team about opportunities.
Guide a group of BPO master trainer contractors to drive training excellence with BPO training teams.
Travel to our partner sites roughly 30-40% of the time and train in the room, facilitating new hire classes, delivering Train-the-Trainer ahead of site launches and major releases, and co-facilitating alongside BPO trainers so you see delivery quality firsthand instead of reading about it.
Own trainer effectiveness at our BPOs end to end, including trainer certification and recertification, training lead calibration, a real observation and coaching cadence, and the decision about who is cleared to teach a Chime class.
Hold our BPO partners accountable for training delivery the way a vendor manager would: build the scorecard, run the governance cadence with partner training leadership, bring the data to business reviews, and drive corrective action plans when a site misses.
Measure what matters, using graduation rates (overall and on-time), nesting performance, speed to proficiency, trainer certification rates, and early-tenure quality and performance to find where delivery is breaking down and fix it.
Partner closely with Learning, Content, Quality, Workforce Management, Partner Operations, and LOB Operations so that launches land on time and agents are ready on day one.
Diagnose the gaps in how we train today and partner to rebuild the standard, bringing a point of view on what good looks like rather than waiting for it to be defined for you.
To thrive in this role, you have
7+ years in training, learning, or talent development within a contact center, BPO, or other high-volume service environment, including hands-on facilitation of new hire classes for frontline agents. You are still comfortable in front of a room.
Proven experience managing outsourced or BPO partners and holding them accountable for outcomes, including building performance metrics, governance frameworks, scorecards, and corrective action mechanisms. You've had the hard conversation with a vendor and kept the relationship.
Experience building training governance from the ground up: certification and train-the-trainer programs, facilitation standards, observation and coaching models, and the documentation that makes them hold up over time and under audit.
Strong coaching skills with other trainers, and the judgment to tell the difference between a content problem, a facilitation problem, and an operations problem.
Comfort with data, with the ability to evaluate program effectiveness, identify trends across sites and vendors, and translate what you find into business requirements and decisions.
The ability to influence without authority across internal stakeholders and external partners at every level, from a trainer on the floor to a partner's site leadership.
Willingness to travel domestically and internationally approximately 30-40% of the time. Experience in financial services, fintech, or another regulated environment is a plus.
#LI-Remote #LI-LB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$130,000
—
$180,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
ГибридPrague, Czech Republic
ГибридPrague, Czech Republic; Group career pages; Jobs.cz
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